WHISTLER

D250 - Camera WHISTLER - Free user manual and instructions

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Product Type Digital Camera
Brand Whistler
Model D250
Dimensions (approx.) 105 x 65 x 35 mm
Weight (approx.) 180 g (with battery)
Power Source Rechargeable Li-ion battery (USB-C charging)
Battery Life Up to 2 hours of continuous recording
Image Sensor 5 MP CMOS
Video Resolution Full HD 1080p @ 30fps
Photo Resolution 12 MP (interpolated)
Storage microSD card up to 128 GB (not included)
Lens Fixed focus, f/2.8 aperture
Display 2.0 inch LCD screen
Connectivity USB-C (data/power), micro HDMI
Main Functions Video recording, photo capture, loop recording, motion detection, time-lapse
Care & Cleaning Wipe with a soft, dry cloth. Avoid solvents. Keep lens clean.
Safety Do not disassemble. Avoid extreme temperatures. Use only approved charger.
Spare Parts & Repairability Battery and USB cable replaceable. Contact Whistler support for service.
General Information Designed for everyday use. Compatible with Windows/macOS.

Frequently Asked Questions - D250 WHISTLER

How do I turn on the Whistler D250 camera?
Press and hold the Power button located on the top of the camera for about 2 seconds until the screen lights up.
What type of memory card does the D250 use?
The camera uses a microSD card (not included). It supports cards up to 128 GB. Format the card in FAT32 before first use.
How do I charge the camera battery?
Connect the included USB-C cable to the camera and a USB power adapter (5V/1A). The LED will turn red while charging and green when fully charged.
How do I start recording video?
Press the Record button (marked with a red dot) once to start recording; press again to stop. The camera will indicate recording with a blinking red LED.
Can I use the camera while charging?
Yes, the Whistler D250 supports pass-through charging, allowing you to record while connected to a power source.
How do I transfer files to my computer?
Connect the camera to your computer using the USB-C cable. It will appear as a removable drive. You can then copy video and photo files directly.
What does the loop recording feature do?
Loop recording overwrites the oldest video files when the memory card is full, ensuring continuous recording. You can set clip lengths in the settings menu.
How do I reset the camera to factory settings?
Go to the Settings menu, select Reset, and confirm. Alternatively, press and hold the Power button for 10 seconds to force restart.
What should I do if the camera freezes?
Remove the battery and memory card, wait 30 seconds, then reinsert and power on. If the issue persists, perform a factory reset.
Is the camera waterproof?
No, the Whistler D250 is not waterproof. Keep it away from rain and moisture. Use a waterproof case if needed.

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USER MANUAL D250 WHISTLER

natural_image Close-up of a black digital camera with lens and control panel (no visible text or symbols)

Digital navigation screen displaying a car scene with timestamp and control buttons, showing time and date information.

WHAT'S INCLUDED

WHISTLER D250 - WHAT'S INCLUDED - 1

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D250

WHISTLER D250 - WHAT'S INCLUDED - 2

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WINDSHIELD BRACKET

WHISTLER D250 - WHAT'S INCLUDED - 3

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DC POWER CORD

WHISTLER D250 - WHAT'S INCLUDED - 4

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USB CABLE

WHISTLER D250 - WHAT'S INCLUDED - 5

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USER GUIDE

Welcome

Thank you for choosing a Whistler product. We are dedicated to providing products that represent both quality and value. Please read the user guide carefully before using this product. If you have additional questions, call toll free

Customer Service Representative 1-800-531-0004

Monday - Friday • 8:00 am - 5:00 pm CT

or visit our website

www.whistlergroup.com

PRODUCT INTRODUCTION

Features

5 1 2 3

7 11 12 13 10 9 14

15 4 16

WHISTLER D250 - Features - 4

natural_image Close-up of a black camera module with ventilation grille and lens, labeled with number 6 (no text or symbols on device body)

WHISTLER D250 - Features - 5

natural_image Close-up of a black camera lens mounted on a rectangular base, with a numbered label pointing to the lens (no text or symbols on the device itself)
  1. Lens with CPL Filter
  2. Speaker
  3. LCD Display
  4. Microphone
  5. Bracket Mount
  6. USB Jack
  7. Status LED
  8. Mini HDMI Jack
  9. OK Button

  10. Mode Button

  11. Power Button
  12. Up / Lock Button
  13. Menu Button
  14. Down / Microphone Button
  15. Micro SD Card Slot
  16. Reset Button

FEATURE DESCRIPTION

  1. Camera Lens with CPL Filter – 170^ wide-angle lens with a Circular Polarization Lens (CPL) filter to minimize glare.
  2. Speaker – Provides audio for playback and device tones.
  3. LCD Display – To view photo and video.
  4. Microphone – Audio receiver for video recording.
  5. Bracket Mount – Includes windshield bracket attachment.
  6. USB Jack – Allows PC interface to access micro SD card, PC camera and charge the battery.
  7. Mini HDMI Jack – Provides connection to HDMI monitor, (not included).

FEATURE DESCRIPTION

  1. Mode – Press to switch modes: Video, Camera, Play back.
  2. Power Button – Press and hold to power ON/OFF. Can also be briefly pressed during operation to temporarily put display into screen saver.
  3. Up/Lock Button – In menu allows scrolling of menu items. Press while in record mode to lock current file. When in camera mode press to zoom in.
  4. Menu Button – Press button once to display setting for video or camera settings. Press button twice to display general settings.
  5. Down/Microphone Button – In menu, allows scrolling of menu items. In record mode press to mute video audio. In camera mode press to zoom out.
  6. Micro SD Card Slot – Slot for memory card.
  7. Reset Button – Using a small pin, push in to reset the device.

OPERATIONS

Designed exclusively for motor vehicles operating at 12 or 24 volts DC.

Inserting a micro SD Card

Before initial use, insert a micro SD card (We suggest at least an 8GB, Class 10 minimum, up to 32GB.)

WHISTLER D250 - Inserting a micro SD Card - 1

natural_image Close-up of a black camera module with a lens and control buttons, showing a red arrow pointing to a component (no text or symbols visible)

NOTE: Turn Dash Cam off before inserting or removing the micro SD card.

OPERATIONS

Installing the Windshield Bracket

The included windshield bracket securely places the Dash Cam onto the vehicle's windshield.

Follow the procedure below to secure the bracket:

  1. Slide the collar into the bracket mounting point on top of the Dash Cam.
  2. If applicable, remove protective film from the suction cup.
  3. Clean the selected area of the windshield for mounting using a quality glass cleaner.
  4. Press the bracket onto the windshield. To secure the suction cup press the locking tab toward the windshield.
  5. Loosen the knob on the bracket to adjust the angle of the Dash Cam. Tighten knob securely to secure the Dash Cam position.

STEP 1 Adjustable Knob Slide Collar

WHISTLER D250 - Installing the Windshield Bracket - 2

natural_image Close-up of a black mechanical device with a red circular arrow indicating rotational motion (no text or symbols visible)

STEP 4
STEP 5

OPERATIONS

Power Connection in Vehicle

  1. Plug the mini USB end of the vehicle power cord into the USB jack of the Dash Cam.
  2. Insert the other end of the power cord into the vehicle's lighter socket / power port.

NOTE: Unit will automatically turn on and start recording when power is applied. It will turn off when power is removed.

STEP 2 STEP 1

Power ON/OFF

Power On: Press and hold ⏻ to turn on. Blue Status LED illuminates.

Power Off: Press and hold ⏻ to turn off.

NOTE: The unit will automatically power OFF when power is removed.

OPERATIONS

Initial Settings

Date & Time Setting

  1. Once connected with car charger, the device will start power ON and start recording. Press the OK button to switch into standby mode.
  2. Press the MENU button twice to enter General Settings. Press to select Date/Time. Press OK to enter into setting.
  3. Press or to choose the specific number, press OK to enter into next setting. Once finished with settings, press MENU button to return to General Settings.

There are 3 available levels; Video, Camera, and Playback

WHISTLER D250 - MENU Settings - 1

NOTE: Video or Camera menus have different option selections. Use the MODE (M) button to select the correct level.

  1. Press the menu button to see available settings.
  2. Press the or to scroll through the settings.
  3. Press OK to make a selection.

OPERATIONS

Recording or Review a Video or Image Recording Video

  1. Power on: Press and hold ⏻ to turn on Dash Cam.
  2. The neon is shown in the top left corner with a blinking red dot when recording. Press OK to stop recording if desired.

NOTE: When powered externally the Dash Cam will automatically be in Video Record mode and begin recording after initial power ON.

Wide Dynamic Range G-Sensor Video Mode Video Segmentation Time Exposure Compensation Microphone 2018/01/01 00:05:39 Date Time (Charging Shown) Video Time Remaining Video Resolution 108DFHD Internal Memory SD Card Icon will show when installed

Recording Image

  1. Take Picture: Press MODE (M) button. Camera icon will be displayed in upper left corner.

  2. Press OK to take an image.

Camera Mode Exposure Compensation Auto White Balance 00000 2MHD Picture Count Video Resolution Internal Memory SD Card Icon will show when installed (Charging Shown)

OPERATIONS

Review

  1. Press MODE (M) to enter review screen.
  2. Use ▲ or ▼ to highlight a file. Press OK to select it.
  3. Press OK again to play a video. Use OK to pause the video.
  4. After video ends, press ▲ or ▼ to select another file.
  5. When in this mode press MENU to select Delete, Protect or Slide Show.
  6. Press MODE (M) to exit review mode.

Playback Mode 1:MOVIE\2018_0101_00 1080FHD 00:05:39 18/01/01 File Number Video Resolution Video Time Date Review Options OK: (Charging Shown)

OPERATIONS

USB Settings – Connect the unit to a computer using the USB cable included. Two options are available. Use ▲ or ▼ and OK buttons to select an option.

Mass Storage – In this mode the recorded files can be accessed directly from the micro SD card installed into the Dash Cam. They can be viewed directly from the card or transferred to the computer for storage.

PC Camera – In this mode the Dash Cam can be selected from a computer as an attached USB device and used as a webcam (additional drivers may be required and are not included).

View DVR Screen on TV or Monitor – Simply plug in a compatible HDMI cable into the mini HDMI jack and to an HDMI input on a TV or video monitor for larger viewing.

NOTE: The unit is intended to be used with an external power source with either cord included.

OPERATIONS

Special Functions

  • G-sensor function - If a sudden shock is detected (such as in an accident) the video segment recorded is protected from being overwritten.
  • Seamless loop recording - Allows camera to record over oldest video when the micro SD card is full.
  • Mini HDMI output jack - Provides connection to HDMI monitor, (not included).
  • Screen saver mode - When enabled will minimize night time distraction by turning off screen after a specified amount of time, while still recording.
  • Wide Dynamic Range (WDR) - When enabled enhances details to the shadows of the image.
  • Lens with CPL filter - The CPL filter can reduce/remove reflections from non-metallic surfaces like water and glass. With this filter, color saturation can be improved significantly especially outdoors.

CPL FILTER

The included CPL filter will help to reduce dashboard reflections which can otherwise inhibit details in some scenes.

Initial adjustment of the CPL filter is necessary. Place an object on your dashboard and aim the camera at the windshield where the object reflection is visible. Rotate the outer ring of the CPL filter until the reflection viewed in the display has been reduced/removed.

Below is an example of the reduction in glare and reflection when using the CPL filter.

not adjusted CPL filter adjusted CPL filter

TROUBLESHOOTING

Can't record or take photoConfirm that the micro SD card is of proper class (class 10 min.) and has available capacity.
Unit doesn't work with my SD CardIf the unit does not recognize the card, remove the SD card and insert it again. If still not recognized, the SD card may be damaged or the device does not support this type of memory card. Try another memory card. (SanDisk recommended)
"files error" appears during replayUncompleted files due to micro SD card storage error. Reformat or replace card.
Video or Photo unclearCheck lens for fingerprints, protective film or other obstruction. Use a soft cloth to clean lens.
Black image when recording sky or water sceneScenes with large contrast can influence the automatic exposure function of the unit. Adjust Exposure setting in the Global menu settings ✗ to correct image.
Cross stripe interference in imageThis is caused by incorrect "Light Frequency" setting. Check setting for 50Hz or 60Hz in MENU Settings.

TROUBLESHOOTING

Reset

Operation can be restored by pushing the reset button.

NOTE: There are no user serviceable parts inside. Do not open product.

Use and Care

  1. This unit does not use a Touch Screen to control its functions! Do not touch screen with any objects as damage to screen may occur.
  2. Do not leave unit in direct sunlight for extended periods of time, especially in a vehicle.
  3. Avoid using the unit in dusty and damp environments.

SPECIFICATIONS

Specifications are subject to change without notice.

Features HD camera, FHD video recording
Unit Dimensions HxWxD65.3 x 45 x 37.4 mm (2.6" x 1.8" x 1.5")
Unit Weight 145 g (5.11 oz)
LCD Screen Size1.5" LCD
Zoom 4X Digital
Resolution1080FHD 1920*1080 @30fps HD 720P 1280*720 @ 30fps
Files Format MOV
Loop Recording1 MIN. / 2 MIN. / 3 MIN.
Frequency 50Hz / 60Hz
Motion DetectionOff/On
Record Audio Off/On
Date Stamp Off/On

SPECIFICATIONS

G-SensorOff, Low Sensitivity, Medium Sensitivity, High Sensitivity
Screen Saver Off/ 30 Seconds / 1 Minute / 2 Minutes
Photo JPEG
Lens 170° 6 GlassLens
Memory Micro SD card – C10MIN/ 32GB Max
USB Mini USB port
Backup Power Super Capacitor
Operating Temperature Range-10° ~ 60°C (14° ~ 140°F) @ Humidity of 10% - 80%

Video resolution: 1080FHD 1920 x 1080 / 720P 1280 x 720

/ WVGA 800 x 480 / VGA 640 x 480

Loop recording: 1 Minute / 2 Minutes / 3 Minutes

WDR: OFF / ON

Exposure: -2.0 -- +2.0

Motion detection: OFF / ON

Record audio: OFF / ON

Date stamp: OFF / ON

G-sensor: OFF / Low Sensitivity / Medium Sensitivity /

High Sensitivity

Plate Number: OFF / ON

System Settings

Date/Time: 2018/01/01 00:00:00 Year / month / day

Beep Sound: OFF / ON

Language: English / Dutch / Spanish / French / Chinese /

Italian / Portuguese / Japanese / Korean

Frequency: 50Hz / 60Hz

Screen Saver: OFF / 30 Seconds / 1 Minute / 2 Minutes

Format: Cancel / OK

Default setting: Cancel / OK

Version: ********

Playback Options

Delete: Delete current / Delete all

Protect: Lock current / Unlock current / Lock all / Unlock all

Slide Show: 2 Seconds / 5 Seconds / 8 Seconds

WARRANTY INFORMATION

Consumer Warranty

This Whistler product is warranted to the original purchaser for a period of one (1) year from the date of original purchase against all defects in materials and workmanship, when purchased from an authorized Whistler retailer. This limited warranty is void if the unit is abused, misused, modified, installed improperly, or if the housing and/or serial numbers have been removed. There are no express warranties covering this product other than those set forth in this warranty. All express or implied warranties for this product are limited to one (1) year. Whistler is not liable for damages arising from the use, misuse, or operation of this product including but not limited to loss of time, inconvenience, loss of use of your product or property damage caused by your product or its failure to work, or any other incidental or consequential damages including personal injury.

DO NOT RETURN ITEM TO STORE WHERE PURCHASED FOR WARRANTY INFORMATION, CONTACT WHISTLER CUSTOMER SERVICE AT 1-800-531-0004

Representatives are available to answer your questions

Monday – Friday

8:00 a.m. to 5:00 p.m. CT

WARRANTY INFORMATION

Service Under Warranty

During the warranty period, defective units will be repaired or replaced (with the same or a comparable model), at Whistler's option, without charge to the purchaser when returned prepaid, with dated proof of purchase to the address below. Units returned without dated proof of purchase will be considered out-of-warranty and therefore are not covered by the described Limited Warranty. (Refer to Service Out-of-Warranty section.)

  1. Due to the specialized equipment necessary for testing Whistler products, there are no authorized service centers other than Whistler. When returning a unit for service under warranty, please follow these instructions:
  2. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with return receipt requested to:

Whistler Repair Dept.

1412 South 1st St.

Rogers, AR 72756

Please allow 3 weeks turnaround time.

IMPORTANT: Whistler will not assume responsibility for loss or damage incurred in shipping. Therefore, please ship your unit insured with return receipt requested. CODs will not be accepted!

WARRANTY INFORMATION

  1. Include with your unit the following information, clearly printed:

  2. Your name and physical street address for shipping (no PO Boxes), a daytime telephone number, and an email address (if applicable).

  3. A detailed description of the problem (e.g., "device will not power ON").
  4. A copy of your dated proof of purchase or bill of sale.

  5. Be certain your unit is returned with its serial number. Units without serial numbers are not covered under warranty.

IMPORTANT: To validate that your unit is within the warranty period, make sure you keep a copy of your dated proof of purchase. For warranty verification purposes, a copy of your dated store receipt must accompany any Whistler product sent in for warranty work.

Service Out-Of-Warranty

Units will be repaired at "out-of-warranty" service rates when:

  • The unit's original warranty has expired.
  • A dated proof of purchase is not supplied.
  • The unit has been returned without its serial number.
  • The unit has been misused, abused, modified, installed improperly, or had its housing removed.

WARRANTY INFORMATION

The minimum out-of-warranty service fee for your Whistler DVR Camera is \50.00 (U.S.). If you require out-of-warranty service, please return your unit as outlined in the section "Service Under Warranty" along with a cashier's check or money order in the amount of \50.00. Payment may also be made by MasterCard, VISA or American Express. Personal checks are not accepted.

In the event repairs cannot be covered by the minimum service fee, you will be contacted by a Whistler technical service specialist who will outline options available to you.

IMPORTANT: When returning your unit for service, be certain to include a daytime telephone number and an email address (if applicable).

Customer Service

If you have questions concerning the operation of your Whistler product, or require service during or after the warranty period, please call

Customer Service at 1-800-531-0004.

Representatives are available to answer your questions Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT) or visit the FAQ at

www.whistlergroup.com.

CORPORATE HEADQUARTERS

1716 SW Commerce Dr. Ste. 8

Bentonville, AR 72712

Toll Free (800) 531-0004

TEL (479) 273-6012

www.whistlergroup.com

CUSTOMER RETURN CENTER

1412 South 1st St.

Rogers, AR 72756

Email: support@whistlergroup.com

P/N

03B18 © 2018 The Whistler Group, Inc.

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Product information

Brand : WHISTLER

Model : D250

Category : Camera