ET16JKYBN01 - Freezer WHIRLPOOL - Free user manual and instructions
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| Brand | Whirlpool |
| Model | ET16JKYBN01 |
| Product Type | Upright Freezer (No-Frost Refrigerator-Freezer) |
| Total Capacity | Approximately 16 cubic feet |
| Dimensions (Height x Width x Depth) | Approximately 66 x 30 x 30 inches (varies by model) |
| Weight | Approximately 220 lbs |
| Electrical Requirements | 115V, 60 Hz, 15-20 A, grounded outlet |
| Defrost Type | No-Frost (automatic) |
| Freezer Control Type | Adjustable thermostat (1 to 5), recommended setting 3 |
| Freezer Shelf | Removable/adjustable wire shelf with support cups |
| Ice Maker | Optional (kit available); ON/OFF lever and water hookup |
| Ice Cube Trays | Two included, flexible for easy removal |
| Door Swing | Reversible (instructions provided) |
| Leveling Legs | Two front adjustable leveling screws |
| Interior Light | 40-watt appliance bulb |
| Base Grille | Removable for cleaning condenser coils |
| Condenser Coils | Located behind base grille; vacuum regularly |
| Defrost Pan | Removable for cleaning; under refrigerator |
| Warranty | Full 1-year parts and labor; 5-year sealed system |
| Certification | AHAM, UL listed |
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USER MANUAL ET16JKYBN01 WHIRLPOOL
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Black and white line drawing of a shelf with bottles, milk cartons, and a small bowl (no text or symbols)Table of Contents
(Complete) 2
A Note to You 2
Refrigerator Safety .....3
Parts and Features .....4
Before Using Your
Refrigerator 6
Using Your
Refrigerator 8
Caring for Your
Refrigerator 17
Food Storage
Guide 21
Troubleshooting .....23
Requesting
Assistance or
Service 24
Warranty 28
1-800-253-1301
Call us with questions or comments.
NO-FROST REFRIGERATOR-FREEZER
Table of Contents
A Note to You....2
Refrigerator Safety 3
Parts and Features 4
Before Using Your Refrigerator 6
Cleaning your refrigerator 6
Plugging it in 6
Installing it properly 7
Leveling it 7
Using Your Refrigerator 8
Setting the controls 8
Changing the control settings ..... 9
Removing the drop-in door trim pieces 9
Removing the snap-off door trim ..... 10
Adjusting the refrigerator shelves..... 10
Removing the meat drawer and cover 11
Removing the crispers and crisper cover .... 11
Adjusting the crisper cover track ..... 12
Adjusting the freezer shelf 12
Using the ice cube trays.... 13
Using the optional automatic ice maker 13
Removing the base grille 15
Changing the light bulbs 15
Understanding the sounds you may hear 16
Saving energy 16
Reversing the door swing 16
Caring for Your Refrigerator.... 17
Cleaning your refrigerator 17
Vacation and moving care 19
Power interruptions 20
Food Storage Guide 21
Troubleshooting 23
Requesting Assistance or Service ..... 24
Warranty 28
A Note to You
Thank you for buying a Whirlpool® appliance.
You have purchased a quality, world-class home appliance. Years of engineering experience went into its manufacturing. To ensure that you enjoy many years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information on how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail the Ownership Registration Card provided with your appliance. This will help us notify you about any new information on your appliance.
Our Consumer Assistance Center number, 1-800-253-1301, is toll-free, 24 hours a day.
If you ever have a question concerning your appliance's operation, or if you need service, first see "Requesting Assistance or Service" on page 24. If you need further help, feel free to call our Consumer Assistance Center. When calling, you will need to know your appliance's complete model number and serial number. You can find this information on the model and serial number label (see diagram on page 4). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip, and your dealer's name and telephone number. Keep this book and the sales slip together in a safe place for future reference.
Model Number
Serial Number
Purchase Date
Dealer Name
Dealer Phone
Refrigerator Safety
Your safety is important to us.
This guide contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given. Here is a brief explanation of the use of each symbol.
WARNING
This symbol will help alert you to such dangers as personal injury, burns, fire, and electrical shock.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of fire, electrical shock, or injury when using your refrigerator, follow these basic precautions:
- Read all instructions before using the refrigerator.
-
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous ... even if they will "just sit in the garage a few days."
If you are getting rid of your old refrigerator, do it safely. Please read the enclosed safety booklet from the Association of Home Appliance Manufacturers. Help prevent accidents. -
Never allow children to operate, play with, or crawl inside the refrigerator.
- Never clean refrigerator parts with flammable fluids. The fumes can create a fire hazard or explosion.
• FOR YOUR SAFETY •
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. THE FUMES CAN CREATE A FIRE HAZARD OR EXPLOSION.
- SAVE THESE INSTRUCTIONS -
Help us help you
Please:
• Install and level the refrigerator on a floor that will hold the weight and in an area suitable for its size and use.
- Do not install the refrigerator near an oven, radiator, or other heat source.
- Do not use the refrigerator in an area where the room temperature will fall below 55°F (13°C).
- Keep the refrigerator out of the weather.
- Connect the refrigerator only to the proper kind of outlet with the correct electrical supply and grounding. (Refer to the Electrical Requirements and Grounding Instructions Sheet.)
- Do not load the refrigerator with food before it has time to get properly cold.
- Use the refrigerator only for the uses described in this manual.
• Properly maintain the refrigerator. - Be sure the refrigerator is not used by anyone unable to operate it properly.
Parts and Features
This section contains captioned illustrations of your appliance. Use them to become familiar with where all parts and features are located and what they look like. The model you have purchased may have all or some of the parts and features shown and they may not match the illustration exactly. This manual covers several models.
Style 1



Before Using Your Refrigerator
It is important to prepare your refrigerator for use. This section tells you how to clean it, connect it to a power source, install it, and level it.
Cleaning your refrigerator
Removing packaging materials
Remove tape and any inside labels (except the model and serial number label) before using the refrigerator.
NOTE: Do not remove any permanent instruction labels inside your refrigerator. Do not remove the Tech Sheet fastened under the refrigerator at the front.
To remove any remaining glue:
- Rub briskly with thumb to make a ball, then remove.
OR - Soak area with liquid hand-dishwashing detergent before removing glue as described above. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners. These can damage the material. See "Important Safety Instructions" on page 3.
Cleaning it before use
After removing all packaging materials, clean your refrigerator before using it, if necessary. See cleaning instructions on pages 17-18.
Plugging it in
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused and properly grounded electrical supply is required. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord.
See Electrical Requirements and Grounding Instructions Sheet in your Literature Package.

Installing it properly
- Allow 12 inch (1.25 cm) space on each side and at the top of the refrigerator for ease of installation.
- If the hinge side of the refrigerator is to be against a wall, you might want to leave extra space so the door can be opened wider.
- The refrigerator can be flush against the back wall.

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Line drawing of a kitchen appliance interior with front and back views (no text or symbols)Leveling it
Your refrigerator has 2 front leveling screws – one on the right and one on the left. To adjust one or both of these, follow the directions below.
- Remove base grille. (See page 15.)
- To raise front, turn screw clockwise.
- To lower front, turn screw counterclockwise.
- Check with level.
- Replace base grille. (See page 15.)

Using Your Refrigerator
To obtain the best possible results from your refrigerator, it is important that you operate it properly. This section tells you how to set the controls, remove and adjust the features in your refrigerator, and how to save energy.
Setting the controls
Controls for the refrigerator and freezer are in the refrigerator. When you plug in the refrigerator for the first time:
- Set the Refrigerator Control to 3 (Recommended Setting). Refrigerator Control settings range from 1 (warmest) to 5 (coldest).
- Set the Freezer Control to 3 (Recommended Setting). Freezer Control settings range from 1 (warmest) to 5 (coldest).
- Give the refrigerator time to cool down completely before adding food. This may take several hours.
The settings indicated above should be correct for normal, household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm. If you need to adjust these settings, see "Changing the control settings" on page 9.

Changing the control settings
If you need to adjust temperatures in refrigerator or freezer, use the settings listed in the chart below as a guide. If you have questions, call our Consumer Assistance Center number, 1-800-253-1301.
- Adjust the Refrigerator Control first.
- Wait at least 24 hours between adjustments.
- Then adjust the Freezer Control if needed
| CONDITION: | REASON: | RECOMMENDEDCONTROL SETTINGS: | |
| Refrigerator | Freezer | ||
| Refrigerator section too warm | Door opened oftenLarge amount of food addedRoom temperature too warm | ![]() | |
| Freezer section too warm | Door opened oftenLarge amount of food addedVery cold room temperature (can't cycle often enough) | ![]() | |
| Refrigerator section too cold | Controls not set correctly for your conditions | ![]() | |
| Ice not made fast enough | Heavy ice usageVery cold room temperature (can't cycle often enough) | ![]() | |
| Both sections too warm | Door opened oftenLarge amount of food addedVery warm or very cold room temperatures | ![]() | |
Removing the drop-in door trim pieces
To remove the trim piece:
- Remove all items from the shelf.
- Pull straight up on the trim piece at each end.
To replace the trim piece:
- Locate each end of the trim piece above the trim pocket opening.
- Push the trim piece straight down until it stops.
- Replace items on the shelf.

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Pure technical diagram of a mechanical component with an arrow indicating direction (no text or symbols)
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Pure mechanical diagram showing a lever with a downward arrow indicating force or motion (no text or symbols)Removing the snap-off door trim
To remove the trim piece:
- Remove all items from the shelf.
- Pull out on the inside tab at each end of the trim piece.
- Lift trim piece straight out.

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Pure mechanical diagram showing a lever mechanism with an arrow indicating direction (no text or symbols)To replace the trim piece:
- Line up ends of the trim piece with the button on the door liner wall.
- Push trim piece straight back until it snaps securely into place.
- Replace items on the shelf.

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Technical line drawing of a mechanical bracket with an arrow indicating direction (no text or symbols)Adjusting the refrigerator shelves
Adjust refrigerator shelves to match the way you use your refrigerator.
To remove the shelves:
- Remove all items from the shelf.
- Slide shelf straight out to the stop.
- Lift the front slightly.
- Slide shelf out the rest of the way.
To replace the shelves:
- Fit back of shelf on top of guide with wire stops on the bottom of the guide.
- Lift the front.
- Slide shelf in until it clears all stops.

Removing the meat drawer and cover
Remove the meat drawer and cover for easier cleaning
To remove the meat drawer:
- Slide meat drawer out to the stop.
- Lift the front of the meat drawer.
- Slide meat drawer out the rest of the way.
- Replace in reverse order.
To remove the cover:
- Remove the meat drawer.
- Push cover back to release the rear of the cover from the shelf.
- Tilt cover up at the front.
- Pull cover forward and out.
To replace the cover:
- Fit notches and rear edge of cover over rear and center crossbars on the shelf.
- Lower cover into place.
- Replace the meat drawer.

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Diagram of a kitchen appliance with a rack, drawer, and upward arrow indicating motion (no text or symbols)Remove meat drawer before cover.
Removing the crispers and crisper cover
For your convenience, one crisper is slightly larger than the other. This allows you to store celery and other longer items in a crisper.
To remove the crispers:
- Slide crisper straight out to the stop.
- Lift the front.
- Slide out the rest of the way.
- Replace in reverse order.

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Line drawing of a refrigerator with a drawer and side arm, no text or symbols presentPull out to the stop, lift the front, and pull again.
To remove the cover:
- Push up the cover insert from the bottom, then slide out with both hands.
- Lift front of cover frame.
- Lift cover frame up and out.
To replace the cover:
- Fit back of cover frame into notch supports on back wall of refrigerator, then lower the front into place.
- Slide back of cover insert into place, then lower the front.
Remove the cover insert. Lift the cover front, then the back.
NOTE: If cover insert is glass, handle it with care. It could be heavy.

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Line drawing of a shelving unit with shelves and racks (no text or symbols)Adjusting the crisper cover track
Because your crispers are not the same size, your crisper cover has an adjustable center track so you can switch positions of the crispers. You can adjust the center track with the cover in the refrigerator by removing the crispers and the cover insert.
To remove the center track:
- Push up the cover insert from the bottom, then slide out with both hands.
- Gently pull up on front end of track.
- Pull rear end of track out of opening in cover.
To replace the center track:
- Insert rear end of track (with hole) into opening in cover.
- Lower front end of track into slot.
- Make sure rear end of track has snapped into place on underside of cover.

Adjusting the freezer shelf
Adjust the freezer shelf to match the way you use your freezer.
To remove the shelf:
- Lift entire shelf slightly.
- Move shelf all the way to one side.
- Tilt other side up and out of shelf support cups.
- Pull shelf up and out.

To replace the shelf:
- Tilt the shelf and insert into freezer compartment.
- Insert one end of the shelf all the way into the center of the shelf support cups.
- Lower other end of shelf and insert into the shelf support cups.
- Lower shelf into place. NOTE: The shelf should lower slightly and lock into place. If the shelf does not appear sturdy, make sure both ends of the shelf are inserted into the shelf support cups.

Using the ice cube trays
If cubes are not used, they may shrink. The moving cold air starts a slow evaporation. The longer you store cubes, the smaller they get.
To remove ice:
- Hold tray at both ends.
- Twist slightly.

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Illustration of two hands holding a grid-like object with internal square patterns (no text or symbols)Using the optional automatic ice maker
If your refrigerator has an automatic ice maker, or if you plan to add one later (contact the dealer for ice maker kit number), here are a few things you will want to know.
- The ON/OFF lever is a wire signal arm. DOWN to make ice automatically UP to shut off the ice maker
IMPORTANT: Do not turn on the ice maker until it is connected to the water supply. Instructions for ice maker water supply hookup are attached to the back of the refrigerator cabinet.
- The dial or lever on the side of the ice maker changes the size of the cubes.
- You may hear water running when the ice maker is working. You'll hear ice falling into the bin. Don't let these sounds bother you.
- If you remove the ice bin, raise the signal arm to shut off the ice maker. When you replace the bin, push it in all the way and lower the ice maker signal arm to the ON position.
IMPORTANT: On models without a full width freezer shelf, be sure to place the ice bin on top of inverted ice tray shelf. Ice maker will not function properly if bin is placed directly on freezer floor.

UP to stop ice maker.
DOWN to start ice maker.

USING YOUR REFRIGERATOR
- Good water quality is important for good ice quality. Try to avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt from a malfunctioning softener) can damage the ice maker mold and lead to poor ice quality. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
Common ice maker problems
| PROBLEM | CAUSE | SOLUTION |
| Ice crescents attached at corners | This is normal | They break apart easily.Shake ice bin occasionally to keep cubes separated. |
| Ice maker won't make ice | ON/OFF lever in the OFF (up) positionFreezer not cold enough | Move ON/OFF lever to the ON (down) position.Ice maker will not operate until freezer is cold enough to make ice. This could take overnight. |
| Off-taste or odor in ice | Ice attracts airborne odors; old icePoor water qualityFoods not properly wrappedIce bin and freezer need cleaningPlumbing to ice makerNew ice maker | Dump old ice and make a new supply. Store excess ice in a covered container.Water containing minerals (such as sulfur) may require a filter. Try to avoid softened water supplies.Wrap food properly. See pages 21 and 22.Clean freezer and ice bin. See cleaning chart on page 17.Follow Installation Instructions for proper ice maker water supply hookup. (See back of refrigerator cabinet.) Try to avoid softened water supply.First few batches of ice from a new ice maker may have an off-taste. Dump ice and make a new supply. |
Removing the base grille
To remove the base grille:
- Open the refrigerator door.
- Grasp the grille with both hands.
- Push down on the top edge of the grille to release the top clips.
- Roll the grille toward you to release the top clips.
- Pull grille away from the refrigerator.
NOTE: Do not remove the Tech Sheet fastened behind the grille.
To replace the base grille:
- Line up the edges of the grille with the outside edges of the cabinet.
- Roll the grille toward you.
- Place the lower clips in the openings in the metal panel.
- Roll the grille toward the cabinet until the top clips snap into place.
- Close the refrigerator door.
See cleaning instructions for defrost pan and condenser coils on page 18.
Condenser coils
Defrost pan

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Illustration of hands using a computer to press or install a device, with no visible text or symbols.
Changing the light bulbs
WARNING
Electrical Shock Hazard
Before removing a light bulb or removing a light shield for cleaning, either unplug the refrigerator or disconnect the electricity leading to it at the main power supply. Failure to do so could result in electrical shock.
To change refrigerator light:
- Disconnect refrigerator from power supply.
- Reach behind Control Panel to remove bulb.
- Replace with a 40-watt appliance bulb.
- Reconnect refrigerator to power supply.
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace a bulb with one of the same size and shape.

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Line drawing of a hand holding a device with a handle, no text or symbols presentUnderstanding the sounds you may hear
Your new refrigerator may make sounds that your old one didn't. Because the sounds are new to you, you might be concerned about them. Don't be. Most of the new sounds are normal. Hard surfaces like the floor, walls, and cabinets can make the sounds seem louder.
The following describes the kinds of sounds that might be new to you, and what may be making them.
Slight hum, soft hiss
You may hear the refrigerator's fan motor and moving air.
Clicking or snapping sounds
The thermostat makes a definite click when the refrigerator stops running. It also makes a sound when the refrigerator starts. The defrost timer will click when the defrost cycle starts.
Water sounds
When the refrigerator stops running, you may hear gurgling in the tubing for a few minutes after it stops. You may also hear defrost water running into the defrost water pan.
Ice maker sounds
- trickling water
- thud (clatter of ice)
You may hear buzzing (from the water valve), trickling water, and the clatter of ice dumped into the bin.
Running sounds
Your refrigerator has a high-efficiency compressor and motor. It will run longer than older designs. It may even seem to run most of the time.
Saving energy
You can help your refrigerator use less electricity.
- Check door gaskets for a tight seal. Level the cabinet to be sure of a good seal.
- Clean the condenser coils regularly.
-
Open the door as few times as possible. Think about what you need before you open the door. Get everything out at one time. Keep food organized so you won't have to search for what you want. Close door as soon as food is removed.
-
Go ahead and fill up the refrigerator, but don't overcrowd it so air movement is blocked.
- It is a waste of electricity to set the refrigerator and freezer to temperatures colder than they need to be. If ice cream is firm in the freezer and drinks are as cold as your family likes them, that's cold enough.
- Make sure your refrigerator is not next to a heat source such as a range, water heater, furnace, radiator, or in direct sunlight.
Reversing the door swing
The doors on your refrigerator are reversible. If you need to reverse the door swing, refer to the instruction sheet included with your refrigerator.
Caring for Your Refrigerator
Your refrigerator is built to give you many years of dependable service. However, there are a few things you can do to help extend its product life. This section tells you how to clean your refrigerator and what to do when going on vacation, moving, or during a power outage.
Cleaning your refrigerator
Both the refrigerator and freezer sections defrost automatically. However, clean both about once a month to help prevent odors from building up. Wipe up spills right away.
To clean your refrigerator, unplug it, take out all removable parts, and clean the refrigerator according to the following directions.
WARNING
Personal Injury Hazard
Refrigeration system tubes are near the defrost pan and can become hot. Remove and install defrost pan carefully.
Failure to do so could result in personal injury.
| PART | WHAT TO USE | HOW TO CLEAN |
| Removable parts(shelves, crisper,etc.) | Sponge or cloth with mild detergent and warm water | • Hand wash, rinse, and dry thoroughly. |
| Outside | Sponge, cloth, or paper towel with mild detergent, warm water, and an appliance wax (or good auto paste wax) | • Wash outside of cabinet. Do not use abrasive or harsh cleaners.• Wipe and dry thoroughly.• Wax painted metal surfaces at least twice a year. Apply wax with a clean, soft cloth. Waxing painted metal surfaces provides rust protection.Do not wax plastic parts. |
| Inside walls(allow freezer to warm up so cloth won't stick) | Sponge, soft cloth, or paper towel with baking soda or mild detergent and warm water | • Wash with mixture of warm water and– mild detergent, or– baking soda (2 tablespoons [26 g] to 1 quart [.95 L] of water).• Wipe and dry thoroughly. |
CARING FOR YOUR REFRIGERATOR
| PART | WHAT TO USE | HOW TO CLEAN |
| Door liners and gaskets | Sponge, soft cloth, or paper towel with mild detergent and warm water | Wash, wipe, and dry thoroughly.DO NOT USE cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic parts. |
| Plastic parts (covers and panels) | Soft, clean sponge, or soft, clean cloth with mild detergent and warm water | Wash, wipe, and dry thoroughly.DO NOT USE paper towels, window sprays, scouring cleansers, or flammable fluids. These can scratch or damage material. See “Important Safety Instructions” on page 3. |
| Defrost pan | Sponge or cloth with mild detergent and warm water | Remove base grille. (See page 15.)Reach into small opening at right edge and remove the defrost pan.Wash, rinse, and dry thoroughly.Replace defrost pan. Make sure to push it completely into the opening.Replace base grille. |
| Condenser coils | Vacuum cleaner with extended narrow attachment | Remove base grille.Vacuum coils when dusty or dirty. Coils may need to be cleaned as often as every other month.Replace base grille. |
Vacation and moving care
Short vacations
No need to shut off the refrigerator if you will be away for less than four weeks.
- Use up any perishables.
- Freeze other items.
-
If your refrigerator has an automatic ice maker:
-
Raise the signal arm to the OFF (up) position.
- Shut off the water supply to the ice maker.
- Empty the ice bin.
Long vacations
If you will be gone a month or more:
- Remove all food from the refrigerator.
-
If your refrigerator has an automatic ice maker:
-
Turn off the water supply to the ice maker at least one day ahead of time.
-
When the last load of ice drops, turn off the ice maker. Make sure all ice is dispensed out of the ice maker mechanism.
-
Unplug the refrigerator.
- Clean it, wipe well, and dry.
- Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.
WARNING
Personal Injury Hazard
Do not allow children to climb on, play near, or climb inside the refrigerator when the doors are blocked open.
They may become injured or trapped.
To restart refrigerator, see "Using Your Refrigerator" on page 8.
Moving
When you are moving the refrigerator to a new home:
-
If your refrigerator has an automatic ice maker:
-
Turn off the water supply to the ice maker at least one day ahead of time.
-
Disconnect the water line.
• After the last load of ice drops, lift the signal arm to the OFF (up) position. -
Remove all food from the refrigerator.
-
Pack all frozen food in dry ice.
- Unplug the refrigerator.
- Clean it thoroughly. Wipe well and dry.
- Take out all removable parts, wrap them well, and tape them together so they don't shift and rattle.
- Screw in the leveling rollers.
- Tape the doors shut and tape the power supply cord to the cabinet.
When you get to your new home, put everything back and refer to page 6. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply line.
Power interruptions
If electricity goes off, call the power company. Ask how long power will be off.
-
If service will be interrupted 24 hours or less, keep both doors closed. This helps foods stay frozen.
-
If service will be interrupted longer than 24 hours:
(a) Remove all frozen food and store in a frozen food locker.
OR
(b) Place 2 lbs. (900 g) of dry ice in freezer for every cubic foot of freezer space. This will keep food frozen for 2 to 4 days. Wear gloves to protect your hands from dry ice burns.
OR
(c) If neither a food locker or dry ice is available, use or can perishable food at once.
- A full freezer stays cold longer than a partly filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If food contains ice crystals, it may be safely refrozen, although the quality and flavor may be affected. If the condition of the food is poor, or if you feel it is unsafe, dispose of it.
Questions ?
Call our Consumer Assistance Center telephone number, 1-800-253-1301.
Food Storage Guide
There is a correct way to package and store refrigerated or frozen food. To keep food fresher, longer, take the time to study these recommended steps.
Storing fresh food
Wrap or store food in the refrigerator in air-tight and moisture-proof material. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check code date to ensure freshness.
Leafy vegetables
Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper.
Vegetables with skins (carrots, peppers)
Store in crisper, plastic bags, or plastic container.
Fruit
Wash, let dry, and store in refrigerator in plastic bags or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in their original container in a crisper, or store in a loosely closed paper bag on a refrigerator shelf.
Eggs
Store without washing in the original carton on interior shelf.
Milk
Wipe milk cartons. For best storage, place milk on interior shelf.
Butter or margarine
Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
Cheese
Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil.
Leftovers
Cover leftovers with plastic wrap or aluminum foil. Plastic containers with tight lids can also be used.
Meat
Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times.
| TYPE | APPROXIMATE TIME(DAYS)* |
| Chicken | 1 to 2 |
| Ground beef | 1 to 2 |
| Steaks and roasts | 3 to 5 |
| Cured meats | 7 to 10 |
| Bacon | 5 to 7 |
| Cold cuts | 3 to 5 |
| Variety meats | 1 to 2 |
* When storing meat longer than the times given, follow the directions for freezing.
NOTE: Use fresh fish and shellfish the same day as purchased.
Storing frozen food
The freezer section is designed for storage of commercially frozen food and for freezing food at home.
NOTE: For further information about preparing food for freezing or food storage times, contact your local Cooperative Extension Service or check a freezer guide or reliable cookbook.
Packaging
The secret of successful freezing is in the packaging. The way you close and seal the package must not allow air or moisture in or out. Packaging done in any other way could cause food odor and taste transfer throughout the refrigerator and drying of frozen food.
Packaging recommended for use:
• Rigid plastic containers with tight-fitting lids
- Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
- Plastic-coated paper
• Non-permeable plastic wraps (made from a saran film)
Follow package or container instructions for proper freezing methods.
Do not use:
- Bread wrappers
• Non-polyethylene plastic containers - Containers without tight lids
- Wax paper
- Wax-coated freezer wrap
- Thin, semi-permeable wrap
The use of these wrappings could cause food odor, taste transfer, and drying of frozen food.
Freezing
Do not expect your freezer to quick-freeze any large quantity of food. Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
Storage times will vary according to the quality of the food, the type of packaging or wrap used (airtight and moisture-proof), and the storage temperature, which should be 0°F (-17.8°C).
Troubleshooting
Performance problems often result from little things you can fix without tools. See "Before calling for assistance ..." below before calling for service on your appliance.
Before calling for assistance ...
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
| PROBLEM | CHECK THE FOLLOWING |
| Your refrigerator will not operate | Is the power supply cord firmly plugged into a live circuit with proper voltage?Has a household fuse or circuit breaker blown/tripped?Is the Refrigerator Control set to the OFF position? |
| The lights do not work | Is the power supply cord firmly plugged into a live circuit with proper voltage?Has a household fuse or circuit breaker blown/tripped?Is a bulb burned out? |
| The ice maker does not work | Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature.Is the ON/OFF lever in the ON (down) position?Is the water valve turned on?Does the water line have a clog or leak? |
| You hear unfamiliar sounds or a rattling/jingling noise | Is something on top of or behind the refrigerator?Some new sounds are normal. See “Understanding the sounds you may hear” on page 16. |
| There is water in the defrost pan | This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow. |
| The motor seems to run too much | Are the condenser coils dirty?Is the door opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool. |
Requesting Assistance or Service
Before calling for assistance or service, please check "Troubleshooting" on page 23. It may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance\* ...
Call Whirlpool Consumer Assistance

Center telephone number. Dial toll-free from anywhere in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your correspondence.
2. If you need service\* ...
Whirlpool has a nationwide network of

authorized Whirlpool service companies. Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service,
anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under:
• APPLIANCE-HOUSEHOLD-MAJOR, SERVICE & REPAIR
- See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XYZ Service Co.)
• WASHING MACHINES & DRYERS, SERVICE & REPAIR
- See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XYZ Service Co.)
3. If you need FSP® replacement parts\* ...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool® appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
4. If you are not satisfied with how the problem was solved ...
- Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
- Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Program 20 North Wacker Drive Chicago, IL 60606
• MACAP will in turn inform us of your action.
\*When asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.
WHIRLPOOL®
Refrigerator Warranty
| LENGTH OF WARRANTY | WHIRLPOOL WILL PAY FOR |
| FULL ONE-YEARWARRANTYFrom Date of Purchase | FSP® replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool service company. |
| FULL FIVE-YEARWARRANTYFrom Date of Purchase | FSP replacement parts and repair labor to correct defects in materials or workmanship in the sealed refrigeration system. These parts are:1. Compressor 4. Drier2. Evaporator 5. Connecting tubing3. CondenserService must be provided by an authorized Whirlpool service company. |
| WHIRLPOOL WILL NOT PAY FOR | |
| A. Service calls to:1. Correct the installation of your refrigerator.2. Instruct you how to use your refrigerator.3. Replace house fuses or correct house wiring or plumbing.4. Replace light bulbs.B. Repairs when your refrigerator is used in other than normal, single-family household use.C. Pickup and delivery. Your refrigerator is designed to be repaired in the home.D. Damage to your refrigerator caused by accident, misuse, fire, flood, acts of God, or use of products not approved by Whirlpool.E. Any food loss due to product failure.F. Repairs to parts or systems caused by unauthorized modifications made to the appliance.6/94 | |
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange.
If you need service, first see the "Requesting Assistance or Service" section of this book. After checking "Requesting Assistance or Service," additional help can be found by calling our Consumer Assistance Center telephone number. 1-800-253-1301, from anywhere in the U.S.A.

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