ATEN KE6910R - KVM switch

KE6910R - KVM switch ATEN - Free user manual and instructions

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Product Type DVI-D Dual Link KVM over IP Extender (Receiver)
Model KE6910R
Dimensions (L x W x H) 29.00 cm x 16.50 cm x 4.40 cm
Weight 1.13 kg
Power Supply DC 5V, 15.36W (dual power inputs for redundancy)
Video Resolution Support Up to 2560 x 2048 @ 50 Hz; 2048 x 2048 @ 60 Hz (2K x 2K)
Video Compression Lossless, minimal latency
Console Ports USB keyboard, USB mouse, DVI-D monitor, audio (speakers/mic)
RS-232 Serial Port 1 x RS-232 (DB-9) for serial device connection
LAN Port 1 x RJ-45 Gigabit Ethernet
SFP Slot 1 x SFP slot for fiber optic connection (1 GbE)
USB Port (Virtual Media) 1 x USB Type-A (front) for virtual media or USB peripheral
Audio Support 2-channel analog audio (speakers and microphone)
OSD (On Screen Display) Yes, on receiver for configuration
Connection Modes Point-to-point, point-to-multipoint, multipoint-to-multipoint (matrix)
Special Features Boundless Switching, Adaptive Fast Switching (<0.3s), Authentication Lock, Connection Redundancy, Disconnection Alert
Rack Mountable Yes (mounting kit included)
Compliance FCC Class A, RoHS
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 0-80% RH, non-condensing

Frequently Asked Questions - KE6910R ATEN

What is the maximum video resolution supported by the KE6910R?
The KE6910R supports video resolutions up to 2560 x 2048 @ 50 Hz and 2048 x 2048 @ 60 Hz (2K x 2K). It also supports standard resolutions from 640 x 480 to 1920 x 1200.
How do I connect the KE6910R in a point-to-point configuration?
Connect a Cat 5e/6 cable between the LAN ports of the transmitter and receiver. Alternatively, use SFP modules and fiber optic cable. Then connect a USB keyboard, mouse, DVI-D monitor, and optional audio devices to the receiver's console ports. Power on both units and the computer.
Can the KE6910R be used over a network (LAN)?
Yes, it supports LAN installation for matrix configurations. Each unit must be assigned a unique IP address via the receiver's OSD. Use a Gigabit Ethernet switch with IGMP snooping enabled for best performance.
What is the purpose of the dual power inputs on the KE6910R?
The KE6910R has dual power jacks for power redundancy. If one power supply fails, the other ensures continuous operation. This is critical for mission-critical applications.
How do I configure the KE6910R's network settings?
Press the OSD button on the receiver's front panel to open the OSD menu. Navigate to the Network settings to configure the IP address (DHCP or static), subnet mask, and gateway.
What is the Authentication Lock feature?
Authentication Lock automatically logs in the system when power is resumed after an outage, preventing unauthorized access. This is available on the KE6910/KE6912 series.
Can I use the RS-232 port for serial control?
Yes, the rear RS-232 port (DB-9) is for connecting a serial terminal for configuration or serial devices such as touchscreens and barcode scanners. The front RS-232 port connects to a computer for control.
Does the KE6910R support audio transmission?
Yes, it supports 2-channel analog audio for speakers and microphone. Audio is transmitted over IP alongside video and USB.
What is the default IP address of the KE6910R?
The default IP address is 192.168.0.100 for the receiver and 192.168.0.101 for the transmitter. These can be changed via OSD.
How do I perform a factory reset on the KE6910R?
Use a thin object (e.g., paperclip) to press and hold the Reset button on the rear panel for more than three seconds. This restores factory default settings.

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USER MANUAL KE6910R ATEN

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

KCC Statement

This product is RoHS compliant.

CE FC 20

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 49881-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Package Contents

KE6900 / KE6940

The KE6900 / KE6940 package consists of:

1 KE6900T / KE6940T DVI Single/Dual Display KVM over IP Extender (Transmitter)

1 KE6900R / KE6940R DVI Single/Dual Display KVM over IP Extender (Receiver)

1 USB DVI-D KVM Cable (for KE6900T/KE6940T)

1 DVI-D Cable 1.8 m (for KE6940T)

1 Foot Pad Set

2 Power Adapters

1 Mounting Kit

1 User Instructions*

KE6900ST

The KE6900ST package consists of:

1 KE6900ST DVI KVM over IP Extender Lite

1 USB DVI-D KVM Cable

1 Foot Pad Set

1 Power Adapter

1 Mounting Kit

1 User Instructions*

KE6910 / KE6912

The KE6910 / KE6912 package consists of:

1 KE6910T / KE6912T DVI-D Dual Link KVM over IP Extender (Transmitter)

1 KE6910R / KE6912R DVI-D Dual Link KVM over IP Extender (Receiver)

1 USB DVI-D KVM Cable (for KE6910T/KE6912T)
2 Power Adapters (for KE6910T / KE6912R)
2 Power Cords (for KE6910T / KE6912R)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit for KE6910T / KE6912T
1 User Instructions*

KE8900S

The KE8900S package consists of:

1 KE8900ST Slim HDMI KVM over IP Extender (Transmitter)
1 KE8900SR Slim HDMI KVM over IP Extender (Receiver)
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Adapters
2 Mounting Kits
2 H D M I L o c k p r o

1 User Instructions*

KE8950 / KE8952

The KE8950 / KE8952 package consists of:

1 KE8950T / KE8952T 4K HDMI Single Display KVM over IP Extender (Transmitter)
1 KE8950R / KE8952R 4K HDMI Single Display KVM over IP Extender (Receiver)
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Cords (for KE8950T/KE8950R)
2 Power Adapters (for KE8950T/KE8950R)

1 Mounting Kit (for KE8950T or KE8952T)
2 HDMI Lockpro
1 User Instructions*

KE9900ST

The KE9900ST package consists of:

1 KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter)
1 DisplayPort Cable
1 USB 2.0 Type-A to Type-B Cable
1 Power Adapter
1 Mounting Kit
1 User Instructions*

* Features may have been added to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST since this manual was published. Please visit our website to download the most up-to-date version.

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST or to any other devices on the installation.

Copyright © 2018 ATEN® International Co., Ltd.

Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

Contents

EMC Information ....ii

User Information ....iii

Online Registration .....iii

Telephone Support .....iii

User Notice ....iii

Package Contents iv

KE6900 / KE6940 iv

KE6900ST iv

KE6910 / KE6912 iv

KE8900S v

KE8950 / KE8952 ...... v

KE9900ST vi

Contents vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Conventions ...... xv

Product Information....xv

Chapter 1. Introduction

Overview 1

Features 3

Supported Video Resolutions .... 4

Requirements 6

Console....6

Computers....6

Cables....6

Software 6

Operating Systems 8

Components 9

KE6900T (Transmitter) Front View 9

KE6900T (Transmitter) Rear View 10

KE6900R (Receiver) Front View 12

KE6900R (Receiver) Rear View 14

KE6910T / KE6912T (Transmitter) Front View ..... 16

KE6910T / KE6912T (Transmitter) Rear View ..... 17

KE6910R / KE6912R (Receiver) Front View 19

KE6910R / KE6912R (Receiver) Rear View ..... 20

KE6940T (Transmitter) Front View 22

KE6940T (Transmitter) Rear View 23

KE6940R (Receiver) Front View 25

KE6940R (Receiver) Rear View .....27

KE6900ST (Transmitter) Front, Rear and Top View 29

KE8950T / KE8952T (Transmitter) Front View 31

KE8950T / KE8952T (Transmitter) Rear View 32

KE8950R / KE8952R (Receiver) Front View 34

KE8950R / KE8952R (Receiver) Rear View 36

KE8900ST (Transmitter) Front, Rear and Side View 38

KE8900SR (Receiver) Front, Rear and Side View ..... 40

KE9900ST (Transmitter) Front, Rear and Side View ..... 42

Chapter 2.Hardware Setup

Rack Mounting 45

KE6900T/KE6940T 45

KE6900ST 47

KE6910 / KE6912 48

KE8900ST / KE9900ST 49

KE8950T / KE8952T 51

Wall Mounting 53

KE6900T/KE6940T 53

KE6900ST....54

KE6910 / KE6912 55

KE8900ST / KE9900ST 56

KE8950T / KE8952T 57

KE6900 Point-to-Point Installation 58

KE6900 Point-to-Point Installation 1 of 2 ....59

KE6900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

KE6910 Point-to-Point Installation 61

KE6910 Point-to-Point Installation 1 of 2 62

KE6910 Point-to-Point Installation 1 of 2 63

KE8950 Point-to-Point Installation 64

KE8950 Point-to-Point Installation 1 of 2 65

KE8950 Point-to-Point Installation 2 of 2. 66

KE6900ST Point-to-Point Installation 67

Setting up a LAN Installation 67

KE8900S Point-to-Point Installation 69

Setting up a LAN Installation 69

KE9900ST Point-to-Point Installation 71

Setting up a LAN Installation 71

KE6900 LAN Installation 74

KE6900 Network Installation Diagram 1 of 2 .....76

KE6900 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

KE8950 LAN Installation 78

KE8950 Network Installation Diagram 1 of 2 80

KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Network Configuration 82

Exit OSD 83

Default IP Addresses 83

KE I/O Ports 84

LED Display 85

Authentication Lock (KE6910 / KE6912 only). 85

Chapter 3.OSD Operation

Overview 86

Invoking the OSD 86

Touch Screen Calibration 86

OSD Hotkeys 87

Microphone Hotkey 87

OSD Interface ....88

Receiver Configuration 89

Network 89

Properties 90

System 93

Transmitter Configuration....94

Network 94

Properties 95

System 98

User Preferences 99

Connecting 100

Connections Page....101

List Mode 101

Array Mode 104

Profile Page 106

Push Content 108

Pull Content 110

Chapter 4. Software Installation

Overview 113

Download - Trial Version....113

KE Matrix Manager Software Install 115

Upgrading Trial Version 118

Linux Installation 119

Chapter 5.Browser / Telnet Operation

Overview 123

Logging In 123

The KE Matrix Manager Main Page .....124

Web Components 124

Installation Wizard 126

Instant Link 129

Telnet 131

Configuration Menu....131

Main Menu....131

  1. Network ..... 132

  2. Properties 132

  3. System 133

Chapter 6. System Status

Overview 135

System Status 136

Transmitter 138

Transmitter Configuration 140

Copy & Paste 145

Virtual Transmitter 146

Intelligent Dual Video Output Management 147

Transmitter Group 148

Transmitter Permissions 149

Receiver 151

Receiver Configuration 153

Copy & Paste 157

Receiver Group 158

Video Wall....159

Receiver Permissions 163

Account 164

Users 165

Adding Users. 165

Modifying Users 167

Deleting Users 167

Groups 168

Adding Groups 168

Modifying Groups 169

Deleting Groups 169

Permissions 170

Assigning Device Permissions 170

Profile 172

Adding a Profile 173

Adding a Schedule 176

Log 177

Chapter 7. System Settings

Overview....179

General....179

Connection Redundancy (KE6910 / 6912 only) ..... 182

ANMS 185

Event Destination 185

Authentication & Authorization 187

FW Upgrade 190

Firmware Upgrade Recovery 191

Redundancy 192

Private Certificate 196

Certificate Signing Request 197

Sessions 199

Chapter 8.Connections

Overview 201

Connections 202

Chapter 9. Scheduled Profile

Overview 205

Chapter 10.Sessions

Overview 207

Chapter 11. Firmware Upgrade Utility

Preparation....209

Starting the Upgrade 210

Upgrade Succeeded 212

Firmware Upgrade Recovery 213

Chapter 12.CLI Commands

Serial Control Protocol Commands....215

Configuring the Serial Port 215

Device/Profile Commands .....215

Telnet 215

Verification 216

Switch Port Command 217

Mute Command 221

Profile Command 223

EDID Command 225

Reset Command 227

RS-232 Command 228

OSD Command 231

List Command 232

Read Command 234

Set Command 238

Appendix

Safety Instructions....247

General 247

Rack Mounting 249

Technical Support 250

International 250

North America 250

Specifications 251

KE6900T / KE6940T 251

KE6900R / KE6940R 253

KE6900ST 254

KE6910 255

KE6912....257

KE8900S 259

KE8950T / KE8952T 260

KE8950R / KE8952R 261

KE9900ST 262

Optional Rack Mounting 263

Dual Rack Mounting 263

KE6900 / KE6940 263

KE8950 / KE8952 266

Single Rack Mounting 268

IP Installer 270

Trusted Certificates 271

Overview 271

Self-Signed Private Certificates 272

Examples 272

Importing the Files 272

RS-232 Pin Assignments 273

Transmitter Front RS-232 Port 273

Multicast IP Address 274

KE Multicast Rule 274

Multicast IP Formula....274

If X is between 0 \~ 127 ..... 274

If X is between 128 \~ 192 ..... 275

If X is 192 or higher....275

Keys to Network Performance 276

Build a Network Diagram 276

Other Factors 276

Choose a High Performance Switch 278

Layer 2 or Layer 3 Switches ..... 278

Considerations 278

Number of ports 278

Stackable verse Standalone 278

What Stackable Switches Can do: 279

Switch Specifications. 279

Configuring Switches and KE Devices 280

KE transmitter Settings: 280

Recommended Network Switches 280

Setup CCKM Server IP address on Windows 282

Limited Warranty....283

About This Manual

This User Manual is provided to help you get the most from your KVM over IP Matrix System. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM over IP Matrix System. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.

Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KE Matrix Manager software on Windows and Linux computers.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KE Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's main interface.

Chapter 6, System Status, explains how to use the KE Matrix Manager's System Status panel to manage Transmitters, Receivers, Users, Profiles and Logs.

Chapter 7, System Settings, explains the KE Matrix Manager's system settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.

Chapter 8, Connections, describes how to use the KE Matrix Manager 's Connections panel to view and disconnect Transmitter and Receiver connections.

Chapter 9, Scheduled Profile, describes how to use the KE Matrix Manager's Scheduled Profile panel to view active profile schedules.

Chapter 10, Sessions, describes how to use the KE Matrix Manager's Sessions panel to view and disconnect user sessions.

Chapter 11, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices.

Chapter 12, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

ATEN KE6910R - Conventions - 1

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com
North America http://www.aten-usa.com

This Page Intentionally Left Blank

Overview

The KVM over IP Matrix System is a solution that combines KE Series Extenders (KE6900, KE6940, KE6900ST, KE6910, KE6912, KE8900S, KE8950, KE8952, KE9900ST) with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways. The system lets you setup a matrix of remote KVM consoles that access computers across a network, with the flexibility to control and configure each connection.

The KE Extenders consist of transmitters that connects to the computer and receivers that provide console access from a separate location. The computer is accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.

KE6900 is a single view extender that supports one DVI display at each end. The KE6940 is a dual view extender that supports two DVI displays at each end, allowing the video output to display across two monitors.

KE8950 and KE8952 are single view 4K HDMI extenders that support HDCP 1.4 and HDMI 1.4a. The KE89 Series connect unit-to-unit or over a TCP/IP network via a Gigabit Ethernet or SFP port. Additionally, the KE8952's Gigabit LAN port supports Power over Ethernet (PoE) which provides a network connection and powers the unit from a network switch over Cat 5e cable.

KE6910 and KE6912 support one DVI display at each end, providing video resolutions up to 2560 x 2048 @ 50Hz and flawless and lossless video compression quality with minimal latency. The extenders also support 2K x 2K video resolution (2048 x 2048 @ 60Hz), which is used widely in the Air Traffic Control (ATC) industry. KE6910 provides dual power supplies for redundancy while KE6912 features Power over Ethernet (PoE) function

KE6910, KE6912, KE8950 and KE8952 support Fiber Channel over Ethernet via SFP fiber modules* which connect to a network switch at speeds up to 1 Gbps.

The KE Extenders have a local On Screen Display (OSD) on the receiver end to configure both units - for easy setup and operation. Both the transmitter and receiver have RS-232 ports to connect to a serial terminal for configuration or serial devices such as touchscreens and barcode scanners.

Slimmer versions of KE Extenders are also available. These are KE6900ST, KE8900S or KE9900ST, and are cost and space saving alternatives for installations with extenders that don't need a local console or audio transmission, but want the connectivity features of advanced KE models. KE6900ST is a slim KVM over IP Transmitter that supports DVI input. KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim KVM over IP Receiver (KE8900SR) to respectively support HDMI video input from the computer and one HDMI monitor output. KE9900ST is a slim KVM over IP Transmitter that supports DisplayPort input. In addition to a DC power jack, both the KE8900ST and KE9900ST transmitters have an extra DC terminal block each for convenient installation.

As KVM over IP Matrix Extenders, they can make console-to-computer connections in several ways: one-to-one (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Matrix Manager Software (CCKM) allows you to define matrix connections and manage KE Extenders with features such as auto-detection of KE Extenders, username/password authentication, switching and sharing of connections, scheduling, permissions and more. Whether you're extending computer access for Monitoring, Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System gives you the flexibility and control to manage one or hundreds of extended connections.

Note: The SFP module is sold separately. You can choose the 2A-136G, a multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more information.

Features

  • Remote KVM console access of computers over LAN or Ethernet cable connection
  • Dual console operation – control your system from both the Transmitter and Receiver by USB keyboard, monitor, and mouse
  • RS-232 serial portsallows you to connect to a serial terminal for configuration, and serial devices such as touchscreens and barcode scanners ^1
  • Superior video quality ^2 – up to 1920 x 1200 @ 60 Hz with 24-bit color depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color depth (KE89 Series)
  • Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz (KE69 Series); and HDMI resolutions from 640 x 480 to 3840 x 2160 @ 30 Hz (KE89 Series)
  • OSD (On Screen Display) on the Receiver configures both units
    ◆ Supports KE Matrix Manager Web GUadministration ^3
  • Supports Power over Ethernet (PoE) functionality – compliant with IEEE 802.3at and 802.3af standards (KE6912 and KE8952 only)
  • Boundless Switching – simply move the mouse cursor across screen boundaries to switch between different receivers
  • Intelligent Dual Video Output Management – split two video sources from a dual display Transmitter and connect to each from different Receivers
    ♦ Gigabit Ethernet port
    ◆ Remote login security
  • DVI digital and analog monitor support (KE6900/KE6900ST/KE6910/KE6912/KE6940)
    ♦ HDMI monitor support (KE8900S/KE8950/KE8952)
    ◆ DisplayPort monitor support (KE9900ST)
    ◆ Built-in ESD protection and surge protection
  • Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound (KE89 Series) stereo speakers and microphone
  • Auto-MDIX - automatically detects cable type
    ◆ Supports widescreen formats
    ◆ Supports High-Quality Video streaming

◆ Virtual Media Support
Hot pluggable
- Rack Mountable
◆ Upgradeable firmware
◆ Supports HDMI audio (KE8900S / KE8950 / KE8952 / KE9900ST)
◆ Supports 2K x 2K video resolution (2048 x 2048 @ 60Hz) (KE6910 / KE6912)
- Adaptive Fast Switching – automatically fast switches between different Tx video resolutions on a Rx display within 0.3 second (KE6910 / KE6912)
- Authentication Lock – automatically logs in when the power of the system is resumed after power off (KE6910 / KE6912)
- Connection Redundancy – automatically connects to another transmitter (Tx) after disconnection with the original Tx, ensuring constant access to servers (KE6910 / KE6912)
- Disconnection Alert – Pop-up warning message and looping alarm beeping notify users the disconnection status (KE6910 / KE6912)
- Rx access control – users at the Tx local console can enable / disable Rx access by simply pressing a control button ^4

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

  1. Refer to Supported Video Resolutions below for details.

  2. The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http://eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.

  3. The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.

Supported Video Resolutions

1920 x 1200 @ 60 Hz

1920 x 1080 @ 60 Hz

1680 x1050 @ 60 Hz

1600 x1200 @ 60 Hz

1600 x 900 @ 60 Hz

1440 x 900 @ 60 Hz

1400 x 1050 @ 60 Hz 1366 x 768 @ 60 Hz 1280 x 1024 @ 60/75 Hz 1280 x 960 @ 60 Hz 1280 x 720 @ 60 Hz 1152 x 864 @ 75 Hz 1024 x 768 @ 60/70/75/85 Hz 800 x 600 @ 56/60/72/75/85 Hz 720 x 400 @ 70/85 Hz 640 x 480 @ 60/72/75/85 Hz 2560 x 1080 @ 24/25/30/50/60/100/120 Hz (only for KE8950/8952) 3440 x 1440 @ 50 Hz (only for KE8950/8952) 3840 x 2160 @ 24/25/30 Hz (only for KE8950/8952) 1920 x 1440 @ 60 Hz ^1 2560 x 1600 @ 60 Hz ^1 2560 x 1440 @ 60 Hz ^1 2048 x 1536 @ 60 Hz ^1 2048 x 1536 @ 30 Hz ^2 2048 x 2048 @ 30/60 Hz ^2 1920 x 2160 @ 30/60 Hz ^2 1280 x 800 @ 60 Hz ^2 1600 x 1600 @ 60 Hz ^2 2560 x 2048 @ 50 Hz ^2 848 x 480 @ 60 Hz ^2 2048 x 1152 @ 60 Hz ^2

Note: 1. Only for KE6910/6912/8950/8952.

  1. Only for KE6910/6912.
  2. The pixel clock must be less than 300 MHz to support all the resolutions listed above.

Requirements

Console

♦ (KE6900/KE6900ST/KE6910/KE6912) One DVI compatible monitor capable of the highest possible resolution
♦ (KE6940) Two DVI compatible monitors capable of the highest possible resolution
- (KE8900S/KE8950/KE8952) One HDMI compatible monitor capable of the highest possible resolution
- (KE9900ST) One DisplayPort compatible monitor capable of the highest possible resolution
A USB mouse
A USB keyboard
◆ Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be connected to the system:

♦ (KE6900/KE6900ST/KE6910/KE6912) One DVI port
♦ (KE6940) Two DVI ports
♦ (KE8900S/KE8950/KE8952) One HDMI port
♦ (KE9900ST) One DisplayPort port
USB Type A port
◆ Audio ports

Cables

- For optimal signal integrity and to simplify the setup, we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package.

Software

The minimum hardware and software requirements for the computer running the KE Matrix Manager software are:

◆ Processor: Intel or AMD processor 1 GHz or above
♦ RAM: 2GB or above

♦ HDD: 16GB or above
- Web browser
- Java Runtime Environment (JRE) 6 with update 11 or higher
♦ Operating System Requirements:

◆ Windows 8.1, 10, 2012 R2, 2016

Linux (CentOS 7, Ubuntu 14.04, 16.04)

Operating Systems

The KE Series supports the following operating systems which can display standard DisplayPort/HDMI/DVI/VGA signals:

OS Version
Windows 2000 and higher
Linux RedHat6.0 and higher
SUSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware5.0 and higher
Mac OS 9 and higher

Components

KE6900T (Transmitter) Front View
1 2 3 4 5 6

No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED LightsGreen to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6900T (Transmitter) Rear View
1 2 3 4 5 6 7 8 9

No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8LAN Port The cable that connects the unit to the LAN plugs in here.
9DVI-I Output The cable from the local DVI monitor plugs in here.

KE6900R (Receiver) Front View
POWER LANLOCAL RESMOTE Graphics OSD Video 5 6 7 8

No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6900R (Receiver) Rear View
1 2 3 4 5 6 7 8 9 10

No.Component Description
1Grounding Terminal
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
8Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 155.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10DVI-I Output The cable from the local DVI monitor plugs in here.

KE6910T / KE6912T (Transmitter) Front View
1 2 3 4 5 6

No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights green to indicate which side of the installation (Local or Remote) has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6910T / KE6912T (Transmitter) Rear View
1 2 3 4 5 6 7 8 9 10 11 *

No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this side switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8LAN Port The cable that connects the unit to the LAN plugs in here.
9SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10DVI-D Output The cable from the local DVI monitor plugs in here.
11Power Jack (KE6910T only)Connect a second power source for power redundancy.

KE6910R / KE6912R (Receiver) Front View
1 2 POWER LAN LOCAL REMOTE Graphics OSD Video 5 6 7 8

3

No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6910R / KE6912R (Receiver) Rear View
1 2 3 4 5 6 7 8 9 10 1112 *

No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
8Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11DVI-D Output The cable from the local DVI monitor plugs in here.
12Power Jack (KE6910R only)Connect a second power source for power redundancy.

KE6940T (Transmitter) Front View
1 2 3 4 5 6

No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED Lightsgreen to indicate which side of the installation (Local or Remote) has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6940T (Transmitter) Rear View
1 2 3 4 5 6 7 8 9

No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this side switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8LAN Port The cable that connects the unit to the LAN plugs in here.
9DVI-I Output The cable from the local DVI monitor plugs in here.

KE6940R (Receiver) Front View
POWER LANLOCAL Graphics OSD Video REMOTE 5 6 7 8

No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8 USBPort Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6940R (Receiver) Rear View
1 2 3 4 5 6 7 8 9 10

No.Component Description
1GroundingTerminalThe wire used to ground the unit connects here.
2Reset This switch mustbe pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These ministereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this portfor virtual media or a USB peripheral device.Note:1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cablefrom the DC Power adapter connects here.
6Function Switch Use thisslide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
8Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10DVI-I Output The cable from the local DVI monitors plug in here.

KE6900ST (Transmitter) Front, Rear and Top View

Front View
1 2

Top View
6 7

Rear View
3 4 5

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.◆ Press and release to reboot the device.◆ Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.◆ Press and hold it in for more then three seconds resets the unit back to its factory default settings.
2 KVM Port The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3 RS-232 Port This RS-232serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE6900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE6900ST for local configuration and control.
4 LAN Port The cable thatconnects the unit to the LAN plugs in here.
5 Power Jack The cable from the DC Power adapter connects here.
No.Component Description
6 LANLED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
7 PowerLED Lights blue to indicate the unit is turned on.

KE8950T / KE8952T (Transmitter) Front View
1 2 3 4 5 6

No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED LightsGreen to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicatesthe network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue toindicate the unit is turned on.

KE8950T / KE8952T (Transmitter) Rear View
1 2 3 4 5 6 7 8 9 1 0

No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8LAN Port The cable that connects the unit to the LAN plugs in here.
9SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10HDMI Output The cable from the local HDMI monitor plugs in here.

KE8950R / KE8952R (Receiver) Front View
POWER LANLOCAL RESMOTE Graphics OSD Video 5 6 7 8

No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆Lights when connected to the LAN and blinks when the Ethernet connection is active:◆Orange: 10 Mbps◆Orange + Green: 100 Mbps◆Green: 1000 Mbps◆Off when not connected to the LAN.
3Local LED Lights green to indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE8950R / KE8952R (Receiver) Rear View
1 2 3 4 5 6 7 8 9 10 11

No.Component Description
1GroundingTerminal
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
8Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 155.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11HDMI Output The cable from the local HDMI monitor plugs in here.

KE8900ST (Transmitter) Front, Rear and Side View
ATEN KE6910R - KE6900ST (Transmitter) Front, Rear and Top View - 8

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.

◆ Press and release to reboot the device.
Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
- Press and hold it in for more then three seconds resets the unit back to its factory default settings.

No.Component Description
2 LANLED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3 PowerLED Lights blue to indicate the unit is turned on.
4 LANPort The cable that connects the unit to the LAN plugs in here.
5 RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.
6 USBType-B PortThe USB port that links the Transmitter to the computer .
7 HDMIInput The cable from the local HDMI monitor plugs in here.
8 3-PoleTerminal BlockInsert DC + and - wires (DC 12 to 48V) to the terminal block for power input.
9 PowerJack The cable from the DC Power adapter connects here.
10 Grounding TerminalThe wire used to ground the unit connects here.

KE8900SR (Receiver) Front, Rear and Side View
ATEN KE6910R - No. Component Description - 1

No.Component Description
1 USBPeripheral PortUse this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 155.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
2 ConsolePorts The unit's USB keyboard and USB mouse plug into these ports.
3Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
4LAN LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
5Power LED Lights blue to indicate the unit is turned on.
6LAN Port The cable that connects the unit to the LAN plugs in here.
7RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.
8HDMI Output The cable from the local HDMI monitor plugs in here.
9Power Jack The cable from the DC Power adapter connects here.
10Grounding TerminalThe wire used to ground the unit connects here.

KE9900ST (Transmitter) Front, Rear and Side View
ATEN KE6910R - No. Component Description - 2

No.Component Description
1Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
2LAN LED This LED indicates the network status.Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
3Power LED Lights blue to indicate the unit is turned on.
4 LANN Port The cable that connects the unit to the LAN plugs in here.
5 RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.Note: When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.
6 USBType-BPortThe USB port that links the Transmitter to the computer.
7D i s pInputThe cable from the Pocal Display Port monitor plugs in here.
8 3-Pole TerminalBlockInsert DC + and - wires (DC 12 to 48V) to the terminal block for power input.
9 Power Jack The cablefrom the DC Power adapter connects here.
10 GroundingTerminalThe wire used to ground the unit connects here.

This Page Intentionally Left Blank

Chapter 2

Hardware Setup

ATEN KE6910R - Hardware Setup - 1

  1. Important safety information regarding the placement of this device is found on page 247. Please review it before proceeding.

  2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Rack Mounting

For convenience and flexibility, the Transmitter can be mounted on system racks. To rack mount a unit do the following:

KE6900T/KE6940T

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

M3 x 5 3

  1. Screw the bracket into a convenient location on the rack.

ATEN KE6910R - KE6900T/KE6940T - 3

natural_image Isometric line drawing of a wall-mounted device with two vertical posts and a front-mounted unit (no text or symbols)

Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

KE6900ST

  1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

M3 x 5

  1. Screw the bracket into a convenient location on the rack.

ATEN KE6910R - KE6900ST - 2

natural_image Technical line drawing of a server rack with mounting bracket and internal panel (no text or symbols)

Note: Rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

KE6910 / KE6912

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

M3 x 5

  1. Screw the mounting bracket to any convenient location on the rack.

ATEN KE6910R - KE6910 / KE6912 - 3

natural_image Technical illustration of a server rack unit mounted on a vertical panel, showing mounting hardware and mounting bracket (no text or symbols)

Note: Rack screws are not provided to mount the unit. We recommend that you use M5 x 12 Phillips type I cross screws.

KE8900ST / KE9900ST

KE8900ST is used in the diagrams below.

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

M3 x 5

  1. Screw the mounting bracket to any convenient location on the rack.

Note: The KE8900ST / KE8900SR can be installed in the ATEN VE-RMK 1U Extender Rack Mount Kit. To purchase this kit contact your local dealer.

ATEN KE6910R - KE8900ST / KE9900ST - 3

natural_image Isometric line drawing of a door hinge assembly with mounting base and wall-mounted components (no text or symbols)

KE8950T / KE8952T

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5 NE10

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

M3 x 5 USB

  1. Screw the mounting bracket to any convenient location on the rack.

Note: Rack screws are not provided to mount the unit. We recommend that you use M5 x 12 Phillips type I cross screws.

ATEN KE6910R - KE8950T / KE8952T - 3

natural_image Technical line drawing of a computer monitor with attached case and cable (no text or symbols)

Wall Mounting

For convenience the Transmitter can be mounted to a wall.

KE6900T/KE6940T

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

M3 x 5 A B C D

  1. Use the center hole to screw the bracket to a secure wall surface.

ATEN KE6910R - KE6900T/KE6940T - 3

natural_image Isometric line drawing of a computer tower case with ventilation slots and ports (no text or symbols)

KE6900ST

  1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as shown below:

M3 x 5

  1. Use the center hole to screw the bracket to a secure wall surface.

ATEN KE6910R - KE6900ST - 2

natural_image Technical line drawing of a device casing with ports and mounting holes, shown without any text or symbols

KE6910 / KE6912

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5 3

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

M3 x 5

  1. Use the center hole to screw the bracket to a secure wall surface.

ATEN KE6910R - KE6910 / KE6912 - 3

natural_image Isometric view of a black industrial device with ventilation slots and mounting ports (no text or symbols visible)

KE8900ST / KE9900ST

KE8900ST is used in the diagrams below.

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the Transmitter as shown below:

M3 x 5

  1. Use the mounting bracket's center screw hole to mount the unit on a wall.

ATEN KE6910R - KE8900ST / KE9900ST - 3

natural_image Technical line drawing of a device rear panel with labeled ports and connectors (no text or symbols)

KE8950T / KE8952T

  1. Unscrew the screws from the side shown in the diagram below:

M3 x 5 NEAM

  1. Use the screws from step 1 to screw the mounting bracket to the bottom of the unit.

M3 x 5 USB

  1. Use the mounting bracket's center screw hole to mount the unit on a wall.

ATEN KE6910R - KE8950T / KE8952T - 3

natural_image 3D rendering of a server rack unit with ventilation slots and mounting brackets (no text or symbols)

KE6900 Point-to-Point Installation

Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T. Each port is marked with an appropriate icon to indicate itself.*
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.
  5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T's LAN port.
  6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
  7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
  8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's LAN port.
  9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
  10. Power on the computer.

Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.

  1. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 155).

KE6900 Point-to-Point Installation 1 of 2

ATEN KE6910R - KE6900 Point-to-Point Installation 1 of 2 - 1

flowchart
graph TD
    A["KE6900T"] --> B["Device 1"]
    A --> C["Device 2"]
    A --> D["Device 3"]
    A --> E["Device 4"]
    A --> F["Device 5"]
    A --> G["Device 6"]
    A --> H["Device 7"]
    A --> I["Device 8"]
    J["KE6900R"] --> K["Device 1"]
    J --> L["Device 2"]
    J --> M["Device 3"]
    J --> N["Device 4"]
    J --> O["Device 5"]
    J --> P["Device 6"]
    J --> Q["Device 7"]
    J --> R["Device 8"]

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900 Point-to-Point Installation 2 of 2

KE6900T 2 4 USB KVM cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6910 Point-to-Point Installation

Setting up the KE6910 / KE6912 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. (Optional) Use the grounding wire to connect the extender's grounding terminal to a suitable grounded object.
  2. On the transmitter side, plug the mouse, keyboard, DVI-D monitor, serial devices, microphone and speakers into the ports on the Console section of the KE6910T / KE6912T.
  3. Connect the USB DVI-D KVM cable provided with this package into the KVM Ports and the audio ports on the front of the KE6910T / KE6912T.
  4. Connect the other end of the USB DVI-D KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  5. For control of serial devices, connect the RS-232 port on the front of the transmitter to a serial port on the computer.
  6. Connect a Cat 5e/6 cable to the KE6910T / KE6912T's LAN port.
  7. On the receiver side, plug the mouse, keyboard, DVI-D monitor, serial devices, microphone, and speakers into the ports on the Console section of the KE6910R / KE6912R.
  8. Connect the other end of the Cat 5e/6 cable to the KE6910R / KE6912R's LAN port.
  9. Instead of connecting through the LAN ports, you can choose to connect the KE6910 / KE6912 through the SFP slots. To do so, plug SFP modules into the transmitter and receiver's SFP slots, then connect each end of Gigabit Ethernet (GbE) optical fiber between the SFP modules.*
  10. Plug the power adapters into AC sources with the power cords; then plug the other ends into the transmitter and receiver's power jacks respectively. The KE6912 supports Power over Ethernet (PoE), thus the power can be supplied through PoE network switch, without the need of a power adapter.

  11. (Optional) For power redundancy, plug the second power adapters into AC sources with the power cords; then plug the other ends into the transmitter and receiver's power jacks.**

  12. Power on the computer.

Note: 1. The SFP module 2A-136G/2A-137G is sold separately. Contact your ATEN dealer for product information.

  1. Available for KE6910T and KE6910R only. The second power adapter with the power cord is sold separately. Contact your ATEN dealer for product information. Power redundancy forKE6912T and KE6912R can be achieved with the PoE function.

KE6910 Point-to-Point Installation 1 of 2
Cat 5e/6 cable Optical Fiber Cable KE6910T (Rear) 1 11 ⑥ ⑨ ⑩ DC 5V ② Cat 5e/6 cable Optical Fiber Cable ⑧ ⑨ ① 11 ⑪ KE6910R (Rear) ⑦ ⑩ DC 5V

KE6910 Point-to-Point Installation 1 of 2

KE6910T (Front) USB DVI-D KVM cable

KE8950 Point-to-Point Installation

Setting up the KE8950 / KE8952 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. On the transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate its function.
  2. Connect the USB HDMI KVM cable provided with this package into the KVM Ports on the front of the KE8950T / KE8952T.
  3. Connect the other end of the USB HDMI KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  4. For control of serial devices, connect the RS-232 serial port on the transmitter to a serial port on the computer.
  5. Connect a Cat 5e/6 cable to the KE8950T / KE8952T's LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
  6. Plug the power adapter into an AC source; then plug the other end into the KE8950T / KE8952T's power jack.*
  7. On the receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.
  8. Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's LAN port; or the other end of the Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
  9. Plug the second power adapter into an AC source; then plug the other end into the KE8950R / KE8952R's power jack.*
  10. Power on the computer.

Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters.

KE8950 Point-to-Point Installation 1 of 2

ATEN KE6910R - KE8950 Point-to-Point Installation 1 of 2 - 1

flowchart
graph TD
    A["KE8950T (Rear)"] --> B["Cat 5e/6 Cable"]
    A --> C["Optical Fiber Cable"]
    D["KE8950R (Rear)"] --> E["Cat 5e/6 Cable"]
    D --> F["Optical Fiber Cable"]
    G["DC 5V"] --> H["PC Computer"]
    I["DC 5V"] --> J["PC Tablet"]
    K["DC 5V"] --> L["PC Desktop"]
    M["DC 5V"] --> N["PC Computer"]

Note: Power adapters are not provided with the KE8952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE8952.

KE8950 Point-to-Point Installation 2 of 2

KE8950T (Front) USB HDMI KVM Cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900ST Point-to-Point Installation

The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE6900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. Connect the USB DVI-D KVM Cable (provided with this package) to the USB and DVI-D ports on the front of the KE6900ST.
  2. Connect the other end of the USB DVI-D KVM Cable to USB and DVI video ports on the computer.
  3. For control of serial devices, connect the RS-232 serial port on the KE6900ST to a serial port on the computer.
  4. Plug the power adapter (provided with this package) into an AC source; and plug the other end into the KE6900ST Power Jack.
  5. Connect a Cat 5e/6 cable to the KE6900ST's LAN port.
  6. Connect the other end of the Cat 5e/6 cable to the KE69x0R's* LAN port.
  7. On the Receiver side, plug the mouse, keyboard and DVI monitor into the ports on the Console section of the KE69x0R.*
  8. Plug the second power adapter into an AC source; and plug the other end into the KE69x0R's Power Jack.
  9. Power on the computer.

Note: KE69x0R units are required and sold separately.

Setting up a LAN Installation

Setting up the KE6900ST on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE69x0 devices on the same TCP/IP LAN. To setup a LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the network instead of directly between two KE69x0 devices and see KE6900 LAN Installation, page 74 for details.

ATEN KE6910R - Setting up a LAN Installation - 1

flowchart
graph TD
    A["KE6900ST (Front)"] -->|USB KVM cable| B["Local PC"]
    C["KE6900ST (Rear)"] -->|Cat 5e/5 cable| D["Local PC"]
    B --> E["KE6900R"]
    E --> F["Computer"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333

KE8900S Point-to-Point Installation

The KE8900S Slim HDMI KVM over IP Extender is a cost saving alternative for installations that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE8900S system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. (Optional) Connect the grounding terminals of KE8900ST and KE8900SR to a suitable grounded object using grounding wires.
  2. Connect the USB HDMI KVM Cable provided with this package between a computer and the KE8900ST. Please use the USB Type-B end of the USB HDMI KVM Cable for the KE8900ST as it has a USB Type-B port.
  3. Connect a Cat 5e/6 cable between the LAN ports of KE8900ST and KE8900SR.
  4. Connect a USB mouse/keyboard to the front panel of the KE8900SR and HDMI monitor to the rear panel of the KE8900SR.
  5. Plug the power adapters into power sockets; then plug the other ends respectively into KE8900ST and KE8900SR's power jacks. For KE8900ST, you can choose to use the terminal block for power input. Insert DC + and - wires (DC 12 to 48V) to the terminal block according to the icon.*
  6. (Optional) For control of serial devices, connect the RS-232 serial port on the KE8900ST to a serial port on the computer.
  7. Power on the computer.

Setting up a LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE Series devices on the same TCP/IP LAN. To set up a LAN installation, simply connect the Cat 5e/6 cable (in step 3) to the network instead of directly between two KE Series devices. As an example, please refer to KE6900 LAN Installation.

KE8900ST (Rear) ① ② ③ ④ ⑤ DC 5V ⑥ KE8900SR (Rear) ① ⑤ ④ DC 5V

KE8900SR (Front)
4

KE9900ST Point-to-Point Installation

The KE9900ST DisplayPort KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE9900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. (Optional) Connect the grounding terminal of the KE9900ST to a suitable grounded object using a grounding wire.
  2. Connect the supplied DisplayPort Cable between the DisplayPort ports of the computer and the KE9900ST.
  3. With the supplied USB 2.0 Type-A to Type-B cable, connect the USB Type-A end to the computer and the Type-B end to the KE9900ST.
  4. (Optional) For control of serial devices, connect the RS-232 serial port on the KE9900ST to a serial port on the computer.
  5. Connect a Cat 5e/6 cable between the LAN ports of KE9900ST and the receiver unit* (e.g. KE8900SR).
  6. Connect a USB mouse/keyboard and HDMI monitor to their respective ports on the KE8900SR.
  7. Power the KE8900SR (e.g. plugging power adapter between the unit and a power socket).
  8. Plug the power adapter into a power socket; then plug the other end into KE9900ST's power jack. Alternatively, you can choose to use the terminal block for power input. Insert DC + and - wires (DC 12 to 48V) to the terminal block according to the icon.
  9. Power on the computer.

Note: A KE Series receiver unit is required and sold separately.

Setting up a LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE Series devices on the same TCP/IP LAN. To set up a LAN installation, simply connect the Cat 5e/6 cable (in step 5) to the network instead

of directly between two KE Series devices. As an example, please refer to KE6900 LAN Installation.

KE9900ST (Rear) ① ② ③ ④ ⑤ ⑥ DC 5V ⑦ ⑧ KE8900SR (Rear) ① ⑦ DC 5V

KE8900SR (Front) 6

KE6900 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 276).

Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 83, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 82, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T.* Each port is marked with an appropriate icon to indicate itself.
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.

  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.

  5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T's LAN port to the local area TCP/IP network.
  6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
  7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
  8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R's LAN port to the local area TCP/IP network.
  9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
  10. Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 82).
  11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
  12. Power on the computer(s).

Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer. 2. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 155).

KE6900 Network Installation Diagram 1 of 2
ATEN KE6910R - KE6900 LAN Installation - 1

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900 Network Installation Diagram 2 of 2

KE6900T 2 4 USB KVM cable Local PC 3

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE8950 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 276).

Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 83, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 82, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate itself.
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE8950T / KE8952T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.

  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.

  5. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port* to connect the KE8950T / KE8952T to the local area TCP/IP network.**
  6. Plug the power adapter into an AC source; and plug the other end into the KE8950T / KE8952T's Power Jack.***
  7. On the Receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.****
  8. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port* to connect the KE8950R / KE8952R to the local area TCP/IP network.**
  9. Plug the power adapter into an AC source; and plug the other end into the KE8950R / KE8952R's Power Jack.***
  10. Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 82).
  11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
  12. Power on the computer(s).

KE8950 Network Installation Diagram 1 of 2
ATEN KE6910R - KE8950 LAN Installation - 1

flowchart
graph TD
    A["KE8950T (Rear)"] -->|DC 5V| B["DC 5V"]
    A -->|Cat 5e/6 Cable| C["Optical Fiber Cable"]
    A --> D["KE8950R (Rear)"]
    D -->|Cat 5e/6 Cable Opti Fiber Cable| E["TCP/IP LAN"]
    D --> F["DC 5V"]
    D --> G["Computer"]
    style A fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333

Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.

KE8950 Network Installation Diagram 2 of 2

KE8950T (Front) USB HDMI KVM Cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

Network Configuration

This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to configure the IP address, see IP Installer, page 270.

Note: 1. Both devices are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 83, for further details.
2. In a network setup with multiple units, each transmitter and receiver must be configured with a unique IP address. See Network Configuration, page 82, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE device, as they are bandwidth-intensive devices.

To configure the network settings, do the following:

  1. Setup the hardware and connect the Transmitter and Receiver to the local area network (see KE6900 LAN Installation, page 74, or KE8950 LAN Installation, page 78).
  2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
  3. Select the Receiver or Transmitter from the sidebar menu.
  4. Enter the password and click Configure.
    The default password is: password.
  5. From the Network tab select Set IP address manually and enter the following:

  6. IP Address– sets the IP address for the KE device. Key in a valid unique IP address.
    Note: See Default IP Addresses, page 83, for the preconfigured factory-default settings.

  7. Subnet Mask – sets the subnet mask for the KE device. Key in a valid subnet mask value.
    Note: The default setting is 255.255.255.0
  8. Default Gateway—sets the default gateway for the KE device. Key in a valid default gateway.

6. Click Save.

Exit OSD

To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the front panel OSD pushbutton (Receiver only).

At this point the Receiver can connect to the Transmitter to access the remote computer (see Connecting, page 100 for instructions).

Default IP Addresses

The preconfigured factory-default IP addresses for the KE Series devices are as follows:

Transmitters - 192.168.0.61

Receivers-192.168.0.60

KE I/O Ports

The following table provides the I/O port use of KE Series devices.

Device Port NumberHT
KE Matrix Manager (TCP) HHTTP 8080
HTTPS 8443
Device TCP 9110
CLI 9111
Redundancy 9120
Database Service 1527
KE Matrix Manager (UDP) PPort 9110
Broadcast 9000
KE TX/RX Device (TCP)Manager9110
Service9000
Telnet23
SSH22
KE TX Device (TCP)VM9001
vUSB9002
Serial9003
USB Access Mode9009
KE RX Device (TCP)CLI9130
KE TX/RX Device (UDP)Manager9110
Service9000
Array Mode9120
Video0xFE00(65024) - 0xFE03(65027)
Audio0xFE04(65028) - 0xFE05(65029)

LED Display

Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below:

LED Indication
LAN This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
Power◆ Lights blue when the unit is powered on.◆ OFF when power is off.
Local◆ Lights green to Indicate the Transmitter has KVM focus of the computer
Remote◆ Lights green to Indicate the Receiver has KVM focus of the computer.

Authentication Lock (KE6910 / KE6912 only)

The KE6910/KE6912 extenders feature the Authentication Lock function. When accidental power cut happens, the function allows the user to retain his/her settings as was shown before the power cut. The user keeps the same authentication and display.

This function can be configured in General on page 179.

Overview

This chapter provides instructions to configure and operate KE Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 82.

Invoking the OSD

The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter.

To invoke the OSD, press the OSD pushbutton on the front of the receiver, or from the keyboard tap the Scroll Lock key twice. The OSD main page will appear (see OSD Interface, page 88).

To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the OSD pushbutton on the front of the receiver. The OSD disappears and the computer desktop screen or the System Login prompt is displayed.

Note: 1. For the Receiver to discover the Transmitter over a network, both must be on the same subnet of the LAN.
2. To change the OSD hotkeys, see page 99.
3. If the keyboard/mouse won't work when the OSD is invoked, see USB Mode, page 155.

Touch Screen Calibration

If you're using a touch screen monitor and the OSD appears off center, you can use the blinking + at each corner to adjust the position of the OSD.

OSD Hotkeys

The OSD hotkeys navigate the Receiver's OSD screens. The hotkeys work after logging in from the System Login screen (see page 100) but not the OSD Configuration screen. Pressing a hotkey will immediately take you to the corresponding OSD screen.

Hotkey OSD Screen Page
[F1] Connections Page 1 in List Mode 101
[F2] Connections Page 1 in Array Mode 104
[F3] Profile Page 1 106
[F5] Push Content Page 1 108
[F6] Pull Content Page 1 110
[F7]Receiver > Properties90
[F8]User Preferences99
[F9]OSD Login Screen (logs user off)100

Microphone Hotkey

You can switch microphone access between Receivers with a hotkey:

  1. Press and hold down [Num Lock].
  2. Press and release [-].
  3. Release [Num Lock].
  4. Press 1.

Press the Esc key to cancel.

OSD Interface

After you invoke the OSD, the main page appears:

KE OSD Receiver Transmitter User Preferences About Logout Password Configure Back to Connection ATEN << Select Config Type and Key in Password

Note: A password is required to enter the OSD. The default password is: password. For security purposes, we recommend you change this to something unique.

The OSD components are described in the table, below:

No.Item Description
1Receiver Select this radio button, enter a password, and click Configure to enter the Receiver Configuration screen.
2Transmitter Select this radio button, enter a password, and click Configure to enter the Transmitter Configuration screen.Note: Receiver must first discover the transmitter over the network for this option to be available.
3User Preferences Select this radio button, enter a password, and click Configure to enter the User Preferences screen.
4About About provides information regarding the OSD version.
5Password Input the OSD password and click Configure to enter the selected configuration screen. See note for password.
6ConfigureAfter entering a password, click Configure to enter the selected configuration screen.
7B a c k ConnectionClicking this button exits the OSD and returns you to the computer's video display.

Receiver Configuration

When you select the Receiver radio button and click Configure to login, the Network tab appears:

KE 08D Network Properties System Receiver Transmitter Use Preferences About Logout Password Configure Back to Connection IP Installer Enable View Only Disabled Network Configuration Obtain IP address automatically Set IP address manually IP Address 192.168.0.71 Subset Mask 255.255.255.0 Default Gateway 192.168.0.254 Save

Network

The Network tab allows you to configure the Receiver's IP address settings:

Item Description
IP Installer The IPInstaller is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 270 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network ConfigurationFor dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 82.

After entering the information, click Save.

Properties

The Properties tab allows you to configure the Receiver's settings:

KE OBD Network Properties System ATEN Receiver Transmitter User Preferences About Logout Mode Properties ○ Extender ● Matrix RS232 Settings Boud Bits 9600 Data Bits 8 Porty None Stop Bits 1 Flow Control None Transmitter Video IP 10.3.170.214 Transmitter Audio IP 10.3.170.214 Transmitter USB IP 10.3.170.214 Transmitter RS232 IP 10.3.170.214 Enable Mode ✓ Video ✓ Audio ✓ USB ✓ RS232 Manager Address Manager IP 192.168.0.12 Manager Port 9110 Beeper USB Mode ✓ Enable ○ Virtual Media ○ Generic USB device Touch Screen Calibration Encryption □ Enable Calibrate User Station Keyboard Disable front video button ✓ Disabled Keyboard Country Code English (US) Password Configure Save

Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 123).
PropertiesIf you selected Extender mode (above) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source signals.If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter connections (see Browser / Telnet Operation, page 123).
RS232 Settings CConfigure the serial device settings for the Receiver. The default settings are: Baud Rate: 9600 Parity: None Data Bits: 8 bits Stop bits: 1 bit Flow Control: None
Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232. For KE8950 Series models, use the radio button to set the source of the audio signal: HDMI, Analog, or Both.
Manager AddressSet the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
Beeper Check thisbox to allow the Receiver to beep when configuration changes are made to it.
Touch Screen CalibrationUse this button to calibrate the surface of a USB touch screen connected to the unit. When the calibration screen appears, touch the flashing + symbol at each corner until the process is complete.
USB Mode Selectthe type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB disk into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices plugged into the USB ports to work. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support vUSB (Generic USB Device) mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Receiver KeyboardUse the Keyboard Country Code drop-down menu to select the Receiver's language keyboard for use in the OSD.
Disable front video button (KE6910 / 6912 only)You can enable or disable the function (select video mode or graphic mode) of the video pushbutton on the front of the receiver.Check Disable to disable (checked by default).Uncheck Disable to enable.

After entering the information, click Save.

System

The System tab allows you to configure the Receiver's general settings:

Network Properties System Device Information Name KE6940R Description IP Address 192.168.0.60 MAC Address 00:10.74:a8:01:37 F/W Version V1.1.106 (May 2 2014 13:39:47) Serial Number Reboot Reset to factory default Reboot User Station Password Change Enable Old Password ********** New Password ********** Confirm Password ********** Save

Item Description
Device InformationEnter the Name, and Description of the Receiver. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Receiver.
RebootCheck the box and click Reboot to reset the Receiver's settings back to the factory default. All custom settings will be lost.
Receiver Password ChangeCheck Enable to require a password for access to the Receiver's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

Transmitter Configuration

When you select the Transmitter radio button and click Configure to login, the Network tab appears:

Altusen KE 0SD Network Properties System Receiver Transmitter User Preferences About Password Configure Back to Connection ATEN IP Installer Enable View Only Disabled IP Properties Obtain IP address automatically Set IP address manually IP Address 192.168.0.61 Subnet Mask 255.255.255.0 Default Gateway Save

Network

The Network tab allows you to configure the Transmitter's IP address settings:

Item Description
IP Installer The IPInstaller is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 270 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network ConfigurationFor dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 82.

After entering the information, click Save.

Properties

The Properties tab allows you to configure the Transmitter's extender settings:

Network Properties System Mode Properties Exterer Matrix RS232 Settings Baud Rate 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control None OS Language English (US) Port OS WIN Enable Multicast Video Enable Multicast Audio EDID Mode Selection Manual EDID Enable Media Video Audio USB RS232 Manager Address KE Manager IP KE Manager Port 9110 Transmitter Video Attributes Video Type Analog(DVI-A) Video Quality 5 Color Depth 24 bits Background Refresh Every 32 frames(s) Bandwidth Limit Unlimited Beeper Enable Save

Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 123).
Item Description
PropertiesPort OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language of the computer connected to the Transmitter.Enable Multicast Video: Check this box to allow a broadcast of the Transmitter's video signal to be sent out to multiple Receivers.Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter's audio signal to be sent out to multiple Receivers.EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. When Manual or Remix is selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection. Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.Manual: Manually set the EDID configuration from the Connections Page (see page 101).Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (see page 101).
Enable MediaSelect which type of media the Transmitter can stream to Receivers: Video, Audio, USB, and RS232.
RS232 Settings CoConfigure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Manager AddressSet the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
TransmitterVideo AttributesTo set the Transmitter's video settings:Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is available for KE6900 units and will be grayed out for other models.Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth setting transmits lower quality video; a higher bandwidth setting sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check thisbox to allow the device to beep every time a configuration change is made.
Occupy Timeout SSet a time threshold for devices whose Access Mode has been set to Occupy (see Access Type, page 150). If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.

After entering the information, click Save.

System

The System tab allows you to configure the Transmitter's general settings:

Network Properties System Device Information Name KE6940T Description IP Address 192.168.0.61 MAC Address 00:00:00:a9:01:37 F/W Version V1.1.106 (May 2 2014 13:39:47) Serial Number Reboot Reset to factory default Reboot Transmitter Password Change Enable Old Password ********** New Password ********** Confirm Password ********** Save

Item Description
Device InformationEnter the Name and Description of the Transmitter. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Transmitter.
RebootCheck the box and click Reboot to reset the Transmitter's settings back to the factory default. All custom settings will be lost.
Transmitter Password ChangeCheck Enable to require a password for access to the Transmitter's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

User Preferences

When you select the User Preferences radio button and click Configure to login, the configuration screen appears:

KE OSD ATEN Receiver Transmitter User Preferences About Logout Password Configure Back to Connection User Password Change Old Password New Password Confirm Password ODD Settings OSD Language English OSD Hockey [clr][ctrl] Logout Timeout 30 min (0-180) Disabled Screen Blanker 0 min (0-30) Disabled Save

Item Description
User Password ChangeThis section allows you to change the OSD password:1. Key in the old password in the Old password field.2. Key in the new password in the New password field.3. Key in the new password again in the Confirm password field.
OSD Language Click the drop-down menu to select the language you want to use for OSD sessions. Choices are: English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Dutch, French, Spanish, Portuguese, and Russian.
OSD Hotkey Select the hotkey combination to invoke the OSD screen.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out of the OSD. A login is necessary before the OSD can be accessed again.
Screen Blanker Set how many minutes the OSD waits when a session is idle before turning off the display.

When you have made your choices, Click Save.

Connecting

If the Receiver is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (press Esc to exit). In Matrix mode you will see the System Login screen, which provides access to the Connection Page by entering a username and password:

KE OSD KE6300R71 Login Username Password Login O5D Configuration Go to Configuration Window ATEN

Note: 1. The administrator account can be used to log in for the first time. Username: administrator | Password: password. For security purposes, we recommend you change this to something unique (see Users, page 165).
2. If the Receiver does not require a login, click Login to system (see Login Required, under Basic, page 154).
3. For information about Extender and Desktop/Matrix modes, see Mode, page 90.

After you login the Connection Page appears, as shown on the next page.

Connections Page

After you have successfully logged in the Connection Page appears:

List Mode
KE OSD Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Administrator: Welcome to KE Channel Name Description Connect KE6940T67 [VAUS] Exclusive Occupy Share View Only Exit KE6940T1 [VAUS] Exclusive Occupy Share View Only Exit KE8950T61 [VAUS] Exclusive Occupy Share View Only Exit GroupTX [V] Exclusive Occupy Share View Only Exit VirtualTX [VAUS]breit Exclusive Occupy Share View Only Exit GroupTX1 [V] Exclusive Occupy Share View Only Exit # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #

The Connection Page components are described in the table, below:

No.Item Description
1Channel Name Lists the Channelchannel connections available for the Receiver. A Channel is a defined connection to Transmitters, created in the Device Management tab of the KE Matrix Manager (see Browser / Telnet Operation, page 123).
2Description This field providesa description of the Channel, entered when it was created.
3 Connect To connect the Receiver to a Channel, click the access type:Exclusive: The first Receiver to access the Channel has exclusive control over the Channel. No other Receivers can view the Channel. The Timeout function does not apply to this setting.Occupy: The first Receiver to access the Channel has control over the Channel. However, additional Receivers may view the Channel's video display. If the Receiver controlling the Channel is inactive for longer than the time set in the Timeout box, control is transferred to the first Receiver to move the mouse or strike the keyboard.Share: Can simultaneously share control over the Channel. Input from the Receivers is placed in a queue and executed chronologically.View Only: Receiver connects with view only access to the Channels video display.
4 Next Arrow Use these two buttons to navigate to the next pageor to the end of the list if there are more Channels available than can be seen on the page.
5 Previous Arrow Use these two buttons to navigate to the previouspage or to the beginning of the list if there are more Channels available than can be seen on the page.
6 Favorites Click Favorites to list only the Channels marked as favorites. Channels marked as favorites appear with a heart icon.To add/remove a Favorite, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.
7 Array Mode Click to view the Channel connections with a video preview of each source. The list will be shown in groups of six at a time. The Array Mode is discussed on page 104.
8 List Mode This option appears after selecting Array mode.Click to view the Channel connections in a list that can be sorted by name or with favorites listed first.Click the Channel Name heading to change the sort.9 EDID Mode When a Transmitter's EDID is configured, depending on its setting, different buttons will or won't appear to configure the Receiver's EDID for the connection. The following rules apply to the Receiver's OSD according to the Transmitter's EDID setting:◆ Under Default or Auto EDID mode, no EDID button appears as there is nothing to configure.◆ Under Manual or Remix EDID mode, the EDID button appears allowing you to select Manual EDID or Remix EDID.Click Manual or Remix to adjust the EDID setting locally.To set the Transmitter's EDID Mode, see Properties, page 96.
10Logout Click this button to log out of the Connection Page.
11Go to Configuration WindowClick this button to return to the main OSD screen.

Array Mode

In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit. While the mouse cursor hovers over a panel displaying video, if audio is being sent from that Transmitter, it can be heard at the Receiver.

Screenshot of a software interface with multiple panels showing toolbars, menus, and status bar in Chinese.

No.Item Description
1 Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page.
2 Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
3 Grid Selection Select a range for how many Channels you want to display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.
4 Favorites Click Favorites to list only the Channels marked as favorites. Click All to list all Channels.To add/remove a Favorite, go to List Mode, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.
5List Mode Click to view the Channel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 102.
6Logout Click this button to log out of the Connection Page.
10Configure Click this button to return to the main OSD screen.

Profile Page

Click the Profile Page tab and the following screen appears:

KE OSD ATEN Administrator, Welcome to KE. Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Name Description Connect 1 Connect Disconnect 2 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Disconnect 3 Connect Spread Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Access to Configuration Window

The Profile Page components are described in the table, below:

No.Item Description
1Name Lists the Profiles available.Profiles give Receivers access to Channels and allow you to push the connection.
2Description The field providesa description of the Profile that was entered when it was created.
3Connect Click Connect and theReceiver will connect with the settings of that Profile (see Adding a Profile, page 173).
4Disconnect Click Disconnect to end the current Profile connection.
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Profiles available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Profiles available than can be seen on the page.
7Logout Click this button to log out of the Connection Page.
8 Go to Configuration WindowClick this button to return to the main OSD screen.

Push Content

Push Content allows you to push the Receiver's computer connection to another Receiver's console, allowing both to access to the computer. Select the Push Content tab and the following screen appears:

KE OSD ATEN Administrator: Welcome to KE Connection Page 1 Picture Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Description Connect KE6940R70 Push Content KE8950R72 Push Content - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - + Logout Go to Configuration Window K<< >> >>1

The Push Content Page components are described in the table, below:

No.Item Description
1Receiver Name Lists the Receivers that can be selected to push the local Receiver's computer connection to.
2Description The field providesa description of the Receiver that was entered when it was created.
3Connect Click Push Contentto push the local Receiver's computer connection to the selected Receiver's console. The local Receiver's computer connection will appear on the Receiver that it was pushed to and both will share access to the computer. The access mode selected at the local Receiver will determine how access is shared (see Transmitter Permissions, page 149 for details).
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9Logout Click this button to logout of the Connection Page.
10Go to Configuration WindowClick this button to return to the main OSD screen.

Pull Content

Pull Content allows you to pull a Receiver's computer connection to the local Receiver's console, allowing both to access to the computer. Click the Pull Content tab and the following screen appears:

KE OSD ATEN Administrator, Welcome to KE Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Channel Status Connect KE6940R70 KE6940T1 VAUS Share Pull Content KE6950R72 KE6950T61 VAUS Share Pull Content 1/8 C << << >> >>| Logout Go to Configuration Window

The Pull Content Page components are described in the table, below:

No.Item Description
1Receiver Name Lists the Receiver names currently connected to the Channel listed under Channel Status.
2Channel Status Lists the name, description and access type of each available Channel connection.
3Connect Click Pull Content and the Receiver will pull the Channel connection to the local console using the access mode displayed under Channel Status.
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9Logout Click this button to log out of the Connection Page.
10Go to Configuration WindowClick this button to return to the main OSD screen.

This Page Intentionally Left Blank

Overview

The KE Matrix Manager Software is a browser based GUI that provides management of KE Series devices over a network. You can download the KE Matrix Manager Software for free and manage up to 8 KE devices, or purchase a full version of the KE Matrix Manager Software. To purchase the full version, contact your local authorized ATEN dealer. To download the free KE Matrix Manager Software, use the instructions below.

Download - Trial Version

To download the KE Matrix Manager software, do the following:

  1. Visit our website and click Support & Downloads → ESERVICE.

ATEN HOME MARKETS & SOLUTIONS PRODUCTS RESOURCES ATEN Global Showroom Experience AV / IT in action! Book a Showroom Tour SUPPORT & DOWNLOADS ESERVICE PRODUCT REGISTRATION WARRANTY POLICY DOWNLOADS TAG WINDOWS SUPPORT DISCONTINUED PRODUCTS

  1. Under Account, click Create New or Log In.

ATEN Home Log In Language : english eService News FAQ Search > Keyword : Go Advanced Search Language : □ 合体中文 □ 短略中文 □ English □ 日本語(日本) □ 한국어(대전한국) □ Deutsch □ Français □ Italano □ Português □ Español □ pycTVR Account • Log In • Create New Getting started on eService: 1. You can find answers quickly by entering model names or keywords into the FAQ Search bar above. 2. If you want to view the available hotkeys or which devices have been tested with your producto(s), you can browse to the ATEN Login / Product & Device Compatibility (let none) Product Registration • Product Registration

  1. After logging in, click Product Registration to register the KE device(s) you have purchased.

ATEN Home Sign Out Language: English eService News [Special Issue] 2023/08/28 Please log to regular your product listing? [May] Welcome: Brett Open Case > If the support is what does not show up it might be already closed, please click on "Advance eSupport Search" to review the old case. Type Last Quality Date Status Account - Log In - Create New Product Registration - Product Registration Support - FAQ Search - ATEN Hotkey / Product & Device Compatibility List - Download Center - Ask a Question - Trouble Shooting

  1. After you have registered the KE device(s), click Trial Software Download.

Product Register > Insert Please press "Insert" button to start register your purchased ATEN product serial number. Trial Software Download

Serial NumberModelDate of PurchaseInvoice / Shipping DocumentWarranty Due DateAction
12345678901235KE69402015/10/20

Note: The trial version of the “KE Matrix Manager Software” includes full functions to setup and configure up to 8 KE Series devices. The KE Matrix Manager trial version will never expire. If you would like to purchase the official full version of the KE Matrix Manager software, please contact your ATEN reseller and see page 118.

  1. Click the software version you would like to download, then click Save.

My Download >

FAQ Attachment Download Trial Software Download File Title Web Site File Download CCKM V2.0.193 (Linux version) CCKM Trial link V2.0.193 (click download icon to download CCKM Linux version) CCKM V2.0.193 (Windows version) CCKM Trial link V2.0.193 (click download icon to download CCKM Windows version)

  1. Unzip the cckm_win_Vx.x.xxx.zip or cckm_linux_Vx.x.xxx.zip file and double click the *.exe file to start the installation.

  2. Follow the instructions on the next page to install the trial version of the software.

KE Matrix Manager Software Install

The following are instructions to install the full version of the KE Matrix Manager software. For software requirements, see Software, page 6.

  1. Insert the USB license key into a USB port on your computer.
  2. Double click the KEMatrixManagerSetup file to start the setup. When the Introduction screen appears, click Next.:

KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the Installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next

  1. The License Agreement appears:

KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licensor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement Install Anywhere by Macrovision Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

  1. The Choose Install Folder screen appears:

KE Matrix Manager Choose Install Folder Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Where Would You Like to Install? C:\Program Files\YEMatrix Manager Restore Default Folder Choose... Install Anywhere by Macrovision Cancel Previous Next

Select where you would like to install the program, and click Next.

  1. The Choose Shortcut Folder screen appears:

KE MatrixManager Choose Shortcut Folder Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Where would you like to create product icons? In a new Program Group: KE Matrix Manager In an existing Program Group: Accessories In the Start Menu On the Desktop In the Quick Launch Bar Other: Choose... Don't create icons Create Icons for All Users Install Anywhere by Macrovision Cancel Previous Next

Select where to create shortcuts for the program by selecting the options provided, and click Next.

  1. The Pre-Installation Summary screen appears:

KE Matrix Manager Pre-Installation Summary Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Please Review the Following Before Continuing: Install Anywhere by Macrovision Cancel Previous Install

Confirm the settings you've selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.

  1. When the process is done, the Install Complete screen appears:

KE MatrixManager Install Complete Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing ... Install Complete Congratulations! KE Manager has been successfully installed to: D:\IKE Manager Press "Done" to quit the installer. InstallAnywhere by Macrovision Cancel Previous Done

Click Done.

Note: If you are installing the KE Matrix Manager software on a second computer for redundancy (see Redundancy, page 192) – remove the USB License key and plug it into the primary computer running the KE Matrix Manager software.

Upgrading Trial Version

After you purchase a license to upgrade the KE Matrix Manager trial version to the full version of the KE Matrix Manager software, go to the Settings - General tab (see page 179), and at the top page, select Click to Upgrade:

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Basic KE Matrix Manager Version 2.1.202 (2018-02-06 02:03) Serial Number Click to Upgrade KE Matrix Manager Name KE Matrix Manager Description Language English Beeper Enable Disable CCKM Timeout 30,min(1-180)Disable ▼ Network Ports HTTP Port 8080 HTTPS Port 8443 Device Port 9110 ▼ Fast Switching Fast Switching Disable Enable 1643x14W ▼ Account Policy Enforce Password History 3Disable

Linux Installation

The following are instructions to install the full version of the KE Matrix Manager software on a Linux server. For software requirements, see Software, page 6.

  1. Download the KE Matrix Manager installation file to the Linux server.
  2. Change the properties of the installation file so that its executable by running the command: chmod a+x filename

Example: chmod a+x kemanager_setup.bin

  1. Start the installation with the command:

sudo sh ./kemanager_setup.bin

  1. When the Introduction screen appears, click Next.:

KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next

  1. The License Agreement appears:

KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Snoutout Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licenseor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement InstallAnywhere By MacAvision Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

  1. When the Choose Install Folder screen appears, select the location and continue through the installation by clicking Next.

  2. After the software installs successfully, a directory provides useful links:

mitch@mitch-945GCM-S2L:/$ sudo -i
[sudo] password for mitch:
root@mitch-945GCM-S2L:~# ls -al
total 40
drwx---- 7 root root 4096 +二 14 13:42 .
drwxr-xr-x 25 root root 4096 +二 14 10:04 ..
-rw---- 1 root root 65 +二 14 13:42 .bash_history
-rw-r--r-- 1 root root 3106 + 23 2015 .bashrc
drwx---- 2 root root 4096 七 20 04:49 .cache
drwx---- 3 root root 4096 +二 13 16:07 .gnupg
drwxrwxr-x 4 root root 4096 +二 14 13:29 .java
drwxrwxr-x 5 root root 4096 +二 14 13:39 KeManager
drwxrwxr-x 2 root root 4096 +二 14 09:58 .oracle_jre_usage
-rw-r--r-- 1 root root 148 八 17 2015 .profile
root@mitch-945GCM-S2L:~# cd KeManager/
root@mitch-945GCM-S2L:~/KeManager# ls
kemanager Query_Service Uninstall_Matrix_Manager
_kemanager_installation Service_Manager
root@mitch-945GCM-S2L:~/KeManager# 
  1. The "Uninstall_Matrix_Manager" can be used to uninstall the software. By default the root folder can be accessed as shown below:
sudo -i cd /root cd KeManager sudo ./Uninstall_Matrix_Manager 
  1. To check and stop the KE Matrix Manager service, use the following commands:
cd KeManager sudo ./Query_Service Stop service: sudo ./Stop_Service 

root@mtch-945GCM-S2L:-/KeManager# sudo ./Query_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:13:51 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kenanager-service.pid Name : kenanager-service Installed : true Running : false Interactive : false Automatic : false Manual : false Disabled : false Paused : false Unknown : false Press [Enter] ... root@mtch-945GCM-S2L:-/KeManager# cd Service Manager/ root@mtch-945GCM-S2L:-/KeManager/Service_Manager# ls Install Service Start Service Stop Service Uninstall Service root@mtch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Stop_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed node) VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM: Oracle Corporation/1.8.0_121 Sep 07, 2017 2:15:01 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:15:02 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/jkemaker-service already exists ********** STOPPING kenanager-service ********** Sep 07, 2017 2:15:04 PM org.rzo.yajsw.os.posix.PosixService stop INFO: Stopping kenanager-service ... VAJSW: yajsw-stable-11.04 OS : Linux/4.4.0-92-generic/amd64 JVM : Oracle Corporation/1.8.0_121 ********** STOPPING kenanager-service ********** Service kenanager-service stopped

  1. To check and start the KE Matrix Manager service, use the following commands:

cd KeManager sudo ./Query Service Stop service: sudo ./Start service

root@mitch-945GCM-S2L:~/KeManager/Service_Manager# sudo ./Start_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:17:27 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.postix.PosixService Init INFO: /etc/init.d/kemanager-service already exists ********** STARTING kemanager-service ********** Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.postix.PosixService start INFO: Starting kemanager-service ... YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 ********** STARTING kemanager-service ********** Service kemanager-service started Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.postix.PosixService getPid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Service kemanager-service started root@mitch-945GCM-S2L:~/KeManager/Service Manager#

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Overview

The KE Matrix Manager Software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components. The last section provides details for connecting via Telnet.

Logging In

To log into the KE Matrix Manager, do the following:

  1. Open the browser and specify the IP address of the computer installed with the KE Matrix Manager software, in the browser's URL location bar.

Note: If the administrator has configured the HTTP or HTTPS port setting as something other than the default, you must include http://or https:// before the IP address, and specify the port number along with the IP address. For example:

https://192.168.1.20:8443

Where 8443 is the https port number, or 8080 is the http port number, and a colon is inserted between it and the IP address.

  1. If a Security Alert box appears, accept the certificate – it can be trusted (See Trusted Certificates, page 271 for details). The Login page appears:

Login Username Password : English Remember this account Login

  1. Enter the Username and Password, and click Login.

Note: Only administrator accounts can be used to login. Username: administrator | Password: password. For security purposes, we recommend you change this to something unique.

The KE Matrix Manager Main Page

After you have successfully logged in, the web browser's main page appears:

ATEN CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Standby Office Total Receiver 0 3 0 3 0 3 0 3 ... Users Profile Log Online Idle Total Next Scheduled to run Warning Error Information 1 2 ... 1 None 0 0 4 ... Redundancy Status: [Standard] Intl Connections TX-FIX RX-TX Transmitter Receiver [Undo] Scheduled Profile Go to Schedule ▲ Instant Link Copyright © 2016 ATEN International Co., Ltd

Web Components

The web components are described in the table, below:

No.Item Description
1Install Wizard This icon helpsyou locate Transmitters/Receivers on the LAN to add them to the KE Matrix Manager (see Installation Wizard, page 126). If a device can't be found, check the Network settings in the device's OSD menu (see page 89 & 94).
2System SettingsClick this icon to enter the System Setting section where you can configure the KE Matrix Manager software. The Settings are discussed on page 179.
3Logout Click this button to logout of your KE Matrix Manager web session.
4Interactive Display Panel Thisis your main work area. Scroll the page up or down to view the various selections. Some items can be clicked to open a settings page, while others provide status information.
5Instant Link Clicking this iconopens the lower bar which allows you to instantly connect KE devices. Instant Link is discussed on page 129.

Interactive Display Panel

The functions associated with each of the icons on the main Interactive Display Panel are explained in the table below:

Icon Function
ATEN KE6910R - Interactive Display Panel - 1System Status: System Status provides an overview of the transmitter, receiver, user, profile, and log status. Each heading can be clicked to open the respective settings page. System Status is discussed on page 135.
ATEN KE6910R - Interactive Display Panel - 2Connections: Connections provides a visual display of current transmitter and receiver connections. Connections is discussed on page 201.
ATEN KE6910R - Interactive Display Panel - 3Scheduled Profile: Scheduled Profile provides an overview of connection profiles that are scheduled to run. Scheduled Profile is discussed on page 205.
ATEN KE6910R - Interactive Display Panel - 4Sessions: Sessions provides a list of current user sessions. Sessions is discussed on page 207.
ATEN KE6910R - Interactive Display Panel - 5Refresh: The Refresh button provides a way to update the information currently being displayed on the page.
(ZH42]To Top: This button appears at the bottom right corner of the Interactive Display Panel and allows you to jump back to the top of the page.

Installation Wizard

Use the Install Wizard to add Transmitters and Receivers to the CCKM. The wizard locates devices on the network and walks you through adding them. To add devices, do the following:

  1. Connect all Transmitters and Receivers to the LAN.
  2. On the CCKM main page, click the Install Wizard icon (page 124).
  3. When the installation wizard appears, select options to locate devices:

Install Wizard 1. Connect all Transmitters and Receivers to the local area network. Search Local Search Subnet Transmitter 2 [1]00-10-74-A9-01-12 [2]00-10-74-A9-00-00 Receiver 2 [1]00-10-74-A8-00-00 [2]00-10-74-A8-01-03 CANCEL NEXT

Item Description
Search LocalCheck this box and click the Refresh button to search the local area network for Transmitters/Receivers.
Search Subnet Check this box, enter a subnet IP and then click the Refresh button to search the subnet for Transmitters/Receivers.
Transmitter / ReceiverDisplays the number of Transmitters and Receivers that have been discovered on the network. Use the check boxes next to the Transmitters/Receivers to select the devices you want to add.
The Refresh button provides a way to update the information currently being displayed in the install wizard window.
  1. Check the boxes under Transmitter / Receiver to select the devices you want to add, then click Next.

(Continues on next page.)

  1. Under Assign IP Address select an option to configure the network settings, then click Next.

Install Wizard

2. Assign IP Address.

Transmitter

2

Receiver

2

IP Range

Transmitter

ATEN KE6910R - Receiver - 1

Receiver

ATEN KE6910R - Receiver - 2

DHCP

9 Use Original IP Setting

BACK

NEXT

Item Description
IP RangeSelect the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters/ Receivers that you are adding.
DHCPSelect the DHCP radio button for dynamic IP address assignment.
Use Original IP Setting Select this radio button to use the IP address currently configured on the Transmitter/Receiver.
  1. Use the Naming Rule radio button to create a naming convention (Title + Number); or Use Original Name to use the name currently configured on the Transmitter/Receiver, then click Next.

Install Wizard

3. Rename devices automatically.

○ Naming Rule

Transmitter

Title

+ Number start from

ATEN KE6910R - Rename devices automatically. - 1

Receiver

Title

+ Number start from

ATEN KE6910R - Rename devices automatically. - 2

Use Original Name

BACK

NEXT

  1. Confirm each Transmitter's Name, IP Address, Audio setting and check the boxes to set Permissions*, then click Next and repeat the process for Receivers.

Install Wizard

4. Confirm Transmitter information.

Permissions ☑ view Only ☑ Occupy ☑ Exclusive

No.MACNameIP Address
100-10-74-A9-01-12KE6940T61192.168.0.61
200-10-74-BD-01-23KE8950T192.168.0.63

BACK NEXT

Note: See Transmitter Permissions, page 149, and Receiver Permissions, page 163 for information about setting permissions.

  1. Click Done.

At the bottom of the KE Matrix Manager Main Page is the Instant Link bar. In this section you can quickly connect Receivers to Transmitters.

The top panel provides the Receiver List, and the bottom panel provides the Transmitter List. To create a connection, click a Receiver in the top panel and use the drop-down menu to select a Transmitter (as shown in the image below); or drag-and-drop Transmitters from the bottom panel to Receivers in the top panel. Configure as many Receiver to Transmitter connections as needed, and then click Apply.

Instant Link Location All Devices Access Mode Occupy Active Stand-by Off-line Auto Apply CANCEL APPLY KE6940T67 Select TX KE6940R... KE6940R KE6940T67 KE6940T1 KE6950T61 VirtualTX TransMit2 GroupTX Location All Devices Transmitter List KE6940T67 KE694 KE6940T1 KE694 KE6950T61 KE805 VirtualTX VirtualTX TransMit2 VirtualTX KE6940T67 KE694 KE6950T61 KE805 Copyright (c) 2016 ATEN International Co., Ltd.

Item Description
Instant Link The Instant Linkbar provides access to quickly connect Receivers to Transmitters. Click the bar to open the panel, click again to minimize the panel. The top panel provides a list of all the Receivers discovered on the LAN.Click a Receiver and use the drop-down menu to select a Transmitter.
Transmitter List Click the Transmitter List bar to open the panel. The panel provides a list of all the Transmitters discovered on the LAN. Drag-and-drop Transmitters in the bottom panel to Receivers in the top panel to establish the connection.
Location Use the drop-downmenu to select a location to filter the Receivers or Transmitters displayed on the page.
ATEN KE6910R - Instant Link - 2Click this icon to show individual Receivers.
ATEN KE6910R - Instant Link - 3Click this icon to show only video wall Receivers.
ATEN KE6910R - Instant Link - 4Click this icon to show only Receiver Group Receivers.
Access Mode Click a deviceand use the drop-down box to set the access mode: Occupy, View Only, or Exclusive.
Auto Apply Checking this boxallows you to drag and drop devices and apply the connection immediately without having to click the Apply button.
Apply Click Apply to connect the devices.
Cancel Click Cancel to exit without connecting.

Telnet

The KE Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network.

To log into the KE Series device by means of a Telnet session, do the following:

  1. On your computer, open a terminal (command line) session.
  2. At the prompt, key in the KE device's IP address in the following way:
    telnet [IP address]
  3. Press Enter. The login screen appears. At the login prompt, provide the Password.

Note: The default password for Telnet sessions is password.

Configuration Menu

Once a Telnet connection to the KE device is established, the device's text-based Configuration Menu comes up, allowing you to select options by entering a number on the following screens:

KE6900 Receiver

Receiver Configuration

  1. Network
  2. Properties
  3. System
    Q. Logout
    Select one:

1. Network

KE6900 Receiver

Network Settings

  1. IP Installer [Enabled]
  2. DHCP [Disabled]
  3. IP Address [172.17.17.34]
  4. Subnet Mask [255.255.255.0]
  5. Default Gateway [172.17.17.254]

Q. Exit

Select one:

2. Properties

KE6900 Receiver

Device Properties

  1. Mode [Matrix]
  2. Transmitter Video IP Address [172.17.17.35]
  3. Transmitter Audio IP Address [172.17.17.35]
  4. Transmitter USB IP Address [172.17.17.35]
  5. Transmitter RS232 IP Address [172.17.17.35]
  6. UART Configuration
  7. Video [Enabled]
  8. Audio [Enabled]
  9. USB [Enabled]
    10.RS232 [Enabled]
  10. KE Matrix Manager IP [172.17.17.33]
  11. KE Matrix Manager Port [9110]
  12. Beeper [Enabled]
  13. USB Mode [VM]
  14. USB Secure Transmit [Disabled]

Q. Exit

Select one:

3. System

KE6900 Receiver

System Setting

  1. Device Name [KE6900R]

  2. Device Description [Receiver1]

Device IP Address: 172.17.17.34

Device MAC Address: 00:10:74:A8:01:23

Device FW Version: V1.1.109

Device Serial Number:

  1. Password [Enabled]

  2. Change Password

  3. System Reboot/Reset to Factory Default

Q. Exit

Select one:

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Chapter 6

System Status

Overview

The System Status panel is found at the top of the KE Matrix Manager Main Page. This section provides status information about Transmitters, Receivers, Users, Profiles and Logs. Click on a selection to open a Settings page, which are discussed in the sections that follow.

CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 0 3 0 3 Receiver Active Stand-by Off-line Total 0 3 0 3 Users Profile Log On-line Idie Total Next schedule 2days I... Warning Error Information 1 4 3 Profile2 359 9 2... Redundancy Status: [Primary] [Working] Connections TX-RX RX-TX Receiver Transmitter KE-8060R72 KE-6040T67 administrator (share) Instant Link Copyright (c) 2018 ATEN International Co., Ltd.

System Status

The System Status panel has five sections that provide information and a link to each settings page. Each settings page can be accessed by Clicking within the section: Transmitter, Receiver, Users, Profile or Log. Each section is explained in the table below and the Settings on the pages that follow.

ATEN KE6910R - System Status - 1
System Status

ATEN KE6910R - System Status - 2

Transmitter Active Stand-by Off-line Total 0 3 1 4 ...

Receiver Active Stand-by Off-line Total 0 2 1 3 ...

ATEN KE6910R - System Status - 5

Profile Total | Next schedule 3 | 2 22days l... ...

Log Warning Error Information 161 5 1...

Redundancy Status: [Primary] [Working]

Item Description
Transmitter This section provides an overview of the Transmitters added to the KE Matrix Manager:Active: Shows the number of Transmitters that are currently online and connected to a Receiver.Standby: Shows the number of Transmitters that are online but not connected to a Receiver Offline: Shows the number of Transmitters added to the KE Matrix Manager that are not online.Total: Displays the total number of Transmitters added to the KE Matrix Manager.
Receiver This section provides an overview of the Receivers added to the KE Matrix Manager:Active: Shows the number of Receivers that are currently online and connected to a Transmitter.Standby: Shows the number of Receivers that are online but not connected to a Transmitter Offline: Shows the number of Receivers added to the KE Matrix Manager that are not online.Total: Displays the total number of Receivers added to the KE Matrix Manager.
Users This section providesan overview of users with KEMatrix Manager sessions:◆ On-line: Shows the number of users that are logged into OSD or KE Matrix Manager web sessions.◆ Idle: Shows the number of users not logged into OSD or KE Matrix Manager web sessions.
Profile This section providesan overview of Profile and Profile Schedules:◆ Total: Shows the total number of Profiles available.◆ Next scheduled to run: Shows the name of the next Profile scheduled to run.◆ Days later: Shows the number of days until the next Profile is scheduled to run.
Log This section provides an overview of system logs:◆ Warning: Shows the number of warnings logs generated since the event log was cleared.◆ Error: Shows the number of error logs generated since the event log was cleared.◆ Information: Shows the number of information logs generated since the log was cleared.
Redundancy StatusThis section provides information about the Redundancy mode. The first set of brackets shows which server is hosting the KE Matrix Manager database: [Primary] or [Secondary]. If Redundancy is disabled the first bracket will read: [Standalone]. The second set of brackets show the status:◆ [Working]: The server is actively hosting the KE Matrix Manager database.◆ [Standby]: This message appears when database operations are idle.

Transmitter

Click Transmitter in the System Status panel to open the settings. On this page you can add, delete and configure Transmitters (physical transmitters), Virtual Transmitters (multi-source) and Transmitter Groups (multi-video source). The KE Matrix Manager automatically adds Transmitters connected to the local area network with a valid IP address.

Transmitter Receiver User Account Profile Log Active Stand-by Off-line All Devices KE6940T67 KE6940T KE6940T1 KE6940T KE6900ST KE6900ST KE8950T61 KE8950T VirtualTX virtual TX GroupTX KE6940T67 KE6940T KE8950T61 KE8950T

The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters.

Active refers to a Transmitter connection that is online and in use.
Standby refers to a Transmitter connection that is online.
- Offline refers to a Transmitter connection that is offline.
All Devices Use this drop-down menu to filter Transmitters by location. Use Locations to limit the Transmitters seen on the page.

    • Click to add a new Location.
  • Select a Transmitter and click the Move to icon to add devices to a Location.
  • ✗ Select a Location from the drop-down menu and click this icon to delete it.

- Select a Location and click this icon to change the name.

Click to delete selected Transmitters.
Click an option to have selected Transmitters:

- Copy & Paste: Copy settings from one Transmitter and paste them to another (see Copy & Paste, page 145).

  • Beeper: Sound a Beep.
  • Reboot: Shut down and restart.
  • Reset to Factory: Reset all setting to the factory default.

    • Click to Create Virtual TX or Create TX Group (page 146 & 148).
  • Click to set Transmitter permissions (page 149).
  • Click to search for Transmitters.
  • Click to filter Transmitters shown on the page.
    Click to switch between Grid View and List View.

Transmitter Configuration

When the KE Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page. Double-click a Transmitter to configure its settings.

Replace device Physical Transmitter Configuration Basic Device Name KE6940TG7 Description Location Brett Mode Extender Matrix Audio Input HDMI Analog Auto Enable Media Video Audio USB RS232 EDID Mode Default Multicast Video Enable Disable Multicast Audio Enable Disable Occupy Timeout 5 sec(0-240) Port OS Win OS Language English (US) 9110 CCKM IP 192.168.0.11 IP Installer Enable Disable View Only Video Settings Video Type DV1-D Color Depth 24 Bandwidth Unlimited Video Quality 5(Best) Background Refresh Every 32 frames IP Settings DHCP Manual IP Address 192.168.0.67 Mask 255.255.255.0 Gateway 192.168.0.254 Password Protection Disable Enable Password .......... Confirm .......... RS232 Settings Baud Rate 9600 Stop Bits 1 Parity None Flow Control None Data Bits 8 CANCEL SAVE

Item Description
Basic Device Name: Enter a name for the Transmitter.
Description: Enter a description for the Transmitter.
Location: Use the drop-down menu to select a Location for the device. Locations filter the Transmitters seen on the settings page.
Mode: Use the radio button to select how the Transmitter will be installed and managed:
Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed at the Receiver's OSD menu.
Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software. This mode is for advanced administration of Transmitter and Receiver connections configured within the KE Matrix Manager Web GUI.
Enable Media: Select which source type the Transmitter can stream: Video, Audio, USB and RS232.
Audio Input: Use this option to select the Transmitter's audio source signal: HDMI, Analog, or Auto. This setting should reflect the audio setting configured on the computer.*
Note: The Audio Input option is only available on KE devices with HDMI capabilities.
Item Description
BasicEDID Mode: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. WhenManualorRemixis selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection (seeEDID Mode, page 103). Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.Manual: Manually set the EDID configuration from the Receiver's OSD (seeEDID Mode, page 103).Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (seeEDID Mode, page 103).Multicast Video: SelectEnableto allow a broadcast of the Transmitter's video signal to be sent to multiple Receivers.Multicast Audio: SelectEnableto allow a broadcast of the Transmitter's audio signal to be sent to multiple Receivers.Occupy Timeout: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Port OS: Use the drop-down menu to select the operating system on the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language on the computer connected to the Transmitter.CCKM IP: Set theIPaddress andPortnumber of the computer running the KE Matrix Manager software. The default port number is 9110.IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. SeeIP Installer, page 270 for instructions.
Video Settings These refer to the Transmitter's video settings:
Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is only available for KE6900 units.
Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.
Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth transmits lower quality video; a higher bandwidth sends higher quality video but this can affect network speed.
Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.
Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
IP SettingsFor dynamic IP address assignment, select the DHCP radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network. For information to configure the network settings locally on the device, see Network Configuration, page 82.
Password ProtectionSelect Enable to require a password to access the Transmitter's OSD configuration screens (see page 88). Enter a Password, and confirm the password in the Confirm box.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Item Description
Replace DeviceClick Replace Device in the top left corner to replace an old Transmitter with a new one.* All settings are copied from the old Transmitter to the new Transmitter. Before using this feature, connect the new Transmitter to the network. After clicking Replace Device, use the drop-down menu to select the new Transmitter where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model.
Save Click Save tosave changes to the properties.
Cancel Click Cancelto exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Transmitter and paste them to another. To copy Transmitter settings to another device, do the following:

  1. Select a Physical Transmitter.
  2. On the Transmitter menu bar, click Copy & Paste (page 139).
  3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All

□ Basic

□ Description

□ Location

□ Mode

□ Enable Media

□ EDIO Mode

□ Multicast Video

□ Multicast Audio

□ Occupy Timeout

Port OS

OS Language

□ CCKM IP

□ IP Installer

Unselect All

RS232 Settings

□ Baud Rate

□ Parity

□ Data Bits

□ Stop Bits

Flow Control

□ Video Settings

□ Video Type

□ Color Depth

Bandwidth

□ Video Quality

Background Refresh

CANCEL

NEXT

  1. Select the Transmitter(s) where you want to apply the settings, and click Done.

Copy & Paste

2. Please select the targets you want to paste.

SelectAll

KE6940T62

KE8950T

Unselect All

PREVIOUS

DONE

Virtual Transmitter

Creating a Virtual Transmitter allows you to create one connection that sources media (KVM, audio, USB, serial) from different Transmitters. Virtual Transmitters appear on the Transmitter settings page with Virtual TX in the top right corner. Simply select an online Transmitter for each media source. Dual Display Transmitters can be added as two separate Virtual Transmitters.

To create a Virtual Transmitter, in Transmitter settings click + and then select Create Virtual TX.

Create Virtual TX

NameVirtualTX
Description
LocationUnallocated ▼
KVMSelect Device ▼
AudioSelect Device ▼
USBSelect Device ▼
SerialSelect Device ▼

CANCEL

APPLY

Item Description
Name Enter a name for theVirtual Transmitter.
Description Enter a descriptionon for the Virtual Transmitter.
Location Use the drop-downmenu to select a location for theVirtual Transmitter or leave it Unallocated. See Location,page 138, for details.
KVM Use the drop-down menu to select a KVM (keyboard,video, mouse) source for the Virtual Transmitter.
Audio Use the drop-down menu to select an audio source forthe Virtual Transmitter.
USB Use the drop-down menu to select a USB source for theVirtual Transmitter.
Serial Use the drop-down menu to select a serial source for theVirtual Transmitter.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Intelligent Dual Video Output Management

The Intelligent Dual Video Output Management feature allows a Dual Display Transmitter (KE6940T) to group each video output (DVI:1 and DVI:2) into two separate Virtual Transmitters that can be accessed from different Receivers. Receivers can switch between and connect to both Virtual Transmitters independently with the Access Type determining which Receiver has control (see page 149).

To use this setup, install the KE devices as shown below and create two Virtual Transmitters, selecting DVI:1 and DVI:2 as the KVM source for each Virtual Transmitter.

ATEN KE6910R - Intelligent Dual Video Output Management - 1

flowchart
graph LR
    A["PC with Dual Video Output"] -->|Virtual TX - DVI1| B["KE6940T"]
    A -->|Virtual TX - DVI2| B
    B --> C["Gigabit Network Switch with IGMP"]
    C -->|DVI 1| D["KE6900R"]
    C -->|DVI 2| E["KE6900R"]

When connecting to either of the two Virtual Transmitters in the setup shown above, the mouse cursor may reside on the main or extended dual display screen, out of view. Therefore even if you have control of the mouse it may not be visible. To bring the mouse cursor into view on either of the dual display screens, first enable Boundless Switching (see Boundless Switching, page 161) and then use the hotkey F8+F9.

Transmitter Group

Creating a Transmitter Group allows you to create a connection that sources the video from multiple Transmitters to view at across multiple Receiver displays. To use this feature, connect a Transmitter Group to a Receiver Group (page 158). Transmitter Groups appear at the bottom of the Transmitter settings page.

To create a Transmitter Group, in Transmitter settings click + and then select Create TX Group.

Create TX Group Name TXGroup Description Location Unallocated Please select physical transmitter... KE6940T67 KE6940T KE6940T1 KE6940T KE6900ST KE6900ST KE8950T61 KE8950T CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Transmitters to add or remove them in the top panel. The Transmitters in the top panel will be used as the video source for the Receiver Group at the Receiver.

Item Description
Name Enter a name for theTransmitter Group.
Description Enter a descriptionon for the Transmitter Group.
Location Use the drop-downmenu to select a location for theTransmitter Group or leave it Unallocated. See Location,page 138, for details.
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Transmitter Permissions

Transmitter Permissions sets the users and groups that can access a Transmitter, Virtual Transmitter, and Transmitter Group.

Select a device under Transmitter List, and then next to each user or group click All, View, Occupy, or Exclusive to grant them permission to connect to the Transmitter with this access type. A green block denotes that the user has access.

To set Transmitter Permissions, in Transmitter settings, click

Set Transmitter Permissions Transmitter List GroupTX User User GroupTX1 testtest1 VirtualTX TransMit2 Hany KE6940T67 KE6940T1 KE6900ST KE8050T61 Select All Unselect All Select All Unselect All Select All Unselect All Select All Unselect All ✓ All ✓ View ✓ Occupy ✓ Exclusive Group Inherited Permission Granted No Permission CANCEL APPLY

Item Description
Transmitter ListLists Transmitters, Virtual Transmitters and Transmitter Groups that can be selected to set permissions.
Drop-Down MenuUse the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the access type (All, View, Occupy, Exclusive) next to each user or group.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s). This defines how the Transmitter can be accessed by a user or group. The access type will appear available for the user in the Receiver's OSD Connections menu. To disable an access type, uncheck a box in the heading.All: User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View: User can only view the remote screen, and cannot perform operations on it.Occupy: The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.
Access TypeExclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Receiver

Click Receiver in the System Status panel to open the settings. The Receiver page allows you to add, delete and configure Receivers (physical receivers), Receiver Groups, and Video Walls. The KE Matrix Manager automatically adds Receivers connected to the local area network with a valid IP address.

Transmitter Receiver User Account Profile Log Active Stand-by Off-line All Devices KE6900R71 KE-6900R KE6940R70 KE-6940R KE8550R72 KE-8550R VideoWall Layout1 KE6900R71 KE6900R

The meanings of the icons and headings on the page are straightforward and let you view and configure Receivers.

Active refers to a Receiver connection that is online and in use.
Standby refers to a Receiver connection that is online.
- Offline refers to a Receiver connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Receivers by location. Use Locations to limit the Receivers seen on the page.

    • Click to add a new Location.
  • Select a Receiver and click the Move to icon to add devices to a Location.
  • ✗ Select a Location from the drop-down menu and click this icon to delete it.
    Select a Location and click this icon to change the name.

Click to delete selected Receivers.
Click an option to have selected Receivers:
- Copy & Paste: Copy settings from one Receiver and paste them to another (see Copy & Paste, page 157).
- Beeper: Sound a Beep.
- Reboot: Shut down and restart.
- Reset to Factory: Reset all setting to the factory default.

♦ + Click to Create Receiver Group or Video Wall (page 158 & 159).
Click to set Receiver permissions (page 163).
- Click to search for Receivers.
- Click to filter Receivers shown on the page.
Click to switch between Grid View and List View.

Receiver Configuration

When the KE Matrix Manager discovers Receivers on the network they appear on the Receiver settings page. Double-click a Transmitter to configure its settings.

Replace device Receiver Configuration Basic Device Name KE8950R72 Description Location Unallocated Mode Extender Matrix Enable Media Video Audio USB RS232 Audio Output HDMI Analog Both CCKM IP 192.168.0.12 5110 IP Installer Enable Disable View Only RS232 Settings Baud Rate 9600 Parity None Data Bits 8 Stop Bits 1 Flow Control None Extender Properties Transmitter Video IP 192.168.0.61 Transmitter Audio IP 192.168.0.61 Transmitter USB IP 192.168.0.61 Transmitter RS232 IP 192.168.0.61 IP Settings DHCP Manual IP Address 192.168.0.70 Mask 255.255.255.0 Gateway 192.168.0.254 Password Protection Disable Password ------------------ Enable Confins ------------------ USB Mode Mode Virtual Media Generic USB Device Encryption Enable CANCEL SAVE

Item Description
Basic Device Name: Enter a name for the Receiver.
Item Description
IP SettingsFor dynamic IP address assignment, select the DHCP radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 82.
Password ProtectionSelect Enable to require a password to access the Receiver's OSD configuration screen (see page 88).Enter a Password, and confirm the password in the Confirm box.
USB Mode Selectthe type of USB device you will connect to the USB ports:Virtual Media: Select this option only if you are plugging a USB disk drive (including USB HDD/optical disk) into the USB ports.This will give you the highest data transfer speeds but will not allow other USB devices to work when plugged into the USB ports. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).vUSB (Generic USB device): Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST/KE8900ST/KE9900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB disk drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Replace DeviceClick Replace Device in the top left corner to replace an old Receiver with a new one.* All settings are copied from the old Receiver to the new Receiver. Before using this feature, connect the new Receiver to the network. After clicking Replace Device, use the drop-down menu to select the new Receiver where the settings will be applied.Note:1. This option only appears when a Transmitter is offline.2. This feature can be used for both Receivers and Transmitters. Replacement should be carried out on a similar model.
Save Click Save tosave changes to the properties.
Cancel Click Cancelto exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Receiver and paste them to another. To copy Receiver settings to another device, do the following:

  1. Select a Physical Receiver.
  2. On the Receiver menu bar, click Copy & Paste (page 152).
  3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All

Unselect All

□ Basic

□ Description

□ Location

□ Mode

□ Enable Media

□ CCKMIP

IP Installer

□ USB Mode

□ Mode

□ Encryption

□ RS232 Settings

□ Baud Rate

□ Parity

□ Data Bits

□ Stop Bits

□ Flow Control

□ Extender Properties

☐ Transmitter Video IP

☐ Transmitter Audio IP

☐ Transmitter USB IP

☐ Transmitter RS232 IP

CANCEL

NEXT

  1. Select the Receiver(s) where you want to apply the settings, and click Done.

Copy & Paste

  1. Please select the targets you want to paste.

SelectAll

Unselect All

KE6940R62

KE8950R94

PREVIOUS

DONE

Receiver Group

Creating a Receiver Group allows you to connect the video from multiple transmitters to multiple Receiver displays. To use this feature, connect a Transmitter Group (page 148) to a Receiver Group (see Instant Link, page 129). Receiver Groups appear at the bottom of the Receiver settings page.

To create a Receiver Group, in Receiver settings, click + and then select Create RX Group.

Create Rx Group Name RXGroup Description Location Unallocated Select from single receiver... Boundless Switching: Enable Disable KE6900R71 KE6900R KE6940R70 KE6940R CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Receivers to add or remove them in the top panel. The Receivers in the top panel will be used to view the video from the Transmitter Group. To connect a Transmitter Group to a Receiver Group, see Instant Link, page 129.

Item Description
Name Enter a name for theReceiver Group.
Description Enter a descriptionon for the Receiver Group.
Location Use the drop-downmenu to select a location for theReceiver Group or leave it Unallocated. See Location,page 138, for details.
Boundless Switching Use theradio button to enable or disable BoundlessSwitching. See Boundless Switching, page 161 fordetails.
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Video Wall

Creating a Video Wall allows you to create connections that combine Receiver displays to form a large video wall. Use the options to group multiple Receivers in the video wall. A video wall can contain multiple forms of single displays and grouped displays in various layouts. Video Walls appear listed below Receivers, on the Receivers settings page.

To create a Video Wall, in Receiver settings, click + and then select Create Video Wall.

Create Video Wall 1. Name Name: VideoWall Description 2. Number of Displays → Horizontal 2 ↓ Vertical 2 3. Bezel Dimension(unit:mm) 20 20 4. Layout Selection Videowall Spitter Customized + 5. Location Unallocated 6. Boundless Switch ○ Enable ○ Disable Fit Mode Height Width Scale KE6900R71 KE6940R70 - - - - - CANCEL SAVE

Select the number of displays and then group multiple displays to form large screens and/or use single displays for independent screens to create the video wall's layout. Click the bar -- under the display icon to select a Receiver for each display. This configuration should match the actual video wall layout.

Item Description
Name Enter a name for theVideo Wall.
Description Enter a descriptionon for the Video Wall.
Number of Displays Use theHorizontal and Vertical drop-down menus to select the number of displays that make up the video wall (a maximum of 64 are supported). Match this to the physical layout of the displays. Click the refresh icon to update the layout.
Bezel DimensionUse the two boxes to increase/decrease the frame size of each active display.
Lock / Unlock Click the monitor ATEN KE6910R - Video Wall - 2to Lock the (2) bezel settings, so that when one size is changed they all change.Click the monitor to Unlock the (2) bezel settings, so that each size can be set independently.
Layout SelectionClick + or X to add or remove additional layouts to the Video Wall. The options listed here will appear in a drop-down menu for the Video Wall, allowing you to quickly choose different layouts from the Receiver settings page. Arrows below the Layout Selection box allow you to move up or down in the list.Three layout templates are available for quick setup. The Videowall and Splitter options can not be changed but allow you to select the Receivers. These three layouts can not be deleted.♦ Video Wall provides a basic full screen layout where one Transmitter connects to multiple Receivers to display the video together as one full screen.♦ Splitter provides a layout that connects a Transmitter to multiple Receivers that show the same video displayed on separate screens independently.♦ Customized provides a basic full screen layout that can be configured into groups (see Group below) as desired.*Note: When using the KE6940R in Customized layouts, only the KE6940's first video port will display video because each port's video source is independent. When using the KE6940R in Video Wall or Splitter layouts both video ports will display video.
Location Use the drop-downmenu to select a location for the Video Wall or leave it Unallocated. See Location, page 138, for details.
Item Description
Boundless Switching This options allows you to enable the BoundlessSwitching feature* which allows you to move the mouse cursor across the screen boundaries to switch (KVM control) between different receivers. When the cursor moves into a new screen the KVM control changes with it. Select Enable to use Boundless Switching. This option is disabled by default.When Boundless Switching is enabled, you must disable to following:On the computer, under Control Panel - Mouse Properties - Pointer Options, uncheckEnhance pointer precision.On the CCKM Main page, click Settings (page 179), then on the General tab scroll down and disableFast Switching.Note:Dual Display Transmitters can be setup as two independent Virtual Transmitters with Boundless Switching. The placement of the KE6940 setup must have DVI-1 as the main display on the left and DVI-2 as a secondary display on the right.Boundless Switching only supports single or dual video outputs from any one computer.3. Boundless Switching is only supported by the following KE models: KE6900, KE6940, KE8950 and KE8952.
ATEN KE6910R - Video Wall - 3Use the slide bar to zoom in or out for a better view of the Video Wall layout.
ATEN KE6910R - Video Wall - 4Click this icon to reset the zoom back to full size.
ATEN KE6910R - Video Wall - 5Select multiple display icons and click theGroupbutton to group the displays into one screen.
ATEN KE6910R - Video Wall - 6Select a group and clickUngroupto ungroup the displays.
Fit Mode Select how the video wall will be displayed:Height:Fits the video to the height of the display.Width:Fits the video to the width of the display.Scale:Fits the video on the entire display.
ATEN KE6910R - Video Wall - 7Use theRX OSDbutton to enable/disable showing the Receiver's name and IP address in the top left corner of the connected display. This helps identify which Receiver is connected to the display.
Item Description
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Receiver Permissions

Receiver Permissions sets which users and groups can access a Receiver. Select a device under the Receiver List, and then click under Operation to grant a user or group permission to access the device. This will allow the user to login to the Receiver's OSD menu to access the Connections tab.

To set Receiver Permissions, in Receiver settings, click

ATEN KE6910R - Receiver Permissions - 1

Set Receiver Permissions Receiver List KE6900R71 KE6940R70 KE8950R72 User testtest1 Harry Select All Unselect All ✓ Operation Group Inherited Permission Granted No Permission CANCEL APPLY

Item Description
Receiver List Lists the Receivers which can be selected to set permissions.
Drop-Down MenuUse the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the Operation box next to each user or group.
Operation Click the Operationbox next to each user or group to apply access rights on the selected device. This gives users and groups permission to log in to the Receiver's OSD. If a user inherits its permissions from a group, the box will be Blue. To disable access rights for all users, uncheck the box in the heading.
Apply ClickApplyto save the changes.
Cancel Click Cancelto exit without saving.

Account

Click Users in the System Status panel to open the settings. The Account page allows you to add, delete and configure users and groups. Instructions for adding users and groups is provide on page 165.

Transmitter Receiver User Account Profile Log Users Group Name Type Status OSD Language Description Group Brett Super User Active English Harry Super User Active English Testtest Administrator Active English administrator Administrator Active English testtest1 Super User Active Japanese

  • The Users and Group buttons appear at the top of the page.
  • Depending on the item selected, either Users or Groups are listed on the page.
  • The sort order of the information displayed can be changed by clicking the column headings.
  • Three icons in the right corner are used to add users, groups and set permissions, as explained in the sections that follow.

Users

The KE Matrix Manager supports three types of accounts, shown in the table below:

User Type Role
Administrator Access andmanagement of the KE Matrix Manager, including configuration and setting up of devices. Manage Users, Groups, Transmitters, Receivers, Profiles and Video Walls. Configure personal working environments.
Super User Access Receivers, Transmitters and Profiles they have been given permission for.
User Access Receivers toconnect to Transmitters they have been given permission for.

Adding Users

To add a user, do the following:

  1. Click on the menu bar.
  2. Select Add New User. The Add New User window opens:

Add New User Username Password Confirm Password Description User Level Administrator Super User Users Status Active Disable OSD Language English Toolbar Hotkey [Scroll Lock][Scroll Lo Logout Timeout 30 min(1-180) Screen Blanker 30 min(1-30) OSD Title Bar Duration 30 sec(3-100) Welcome Message Enable Username Group Select CANCEL SAVE

Enter the required information in the fields provided. A description of each is given in the table below:

Field Description
Username From 1 to 32 characters are allowed depending on the Account Policy settings.
Local UserCheck the Local User box if the account is for logging in to the KE Matrix Manager software or a Receiver.Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/AD, or TACACS+. See ANMS, page 185 for details.
Password From 6 to 32 characters are allowed depending on the Account Policy settings.
Confirm Password Tobe sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
Description Additionalinformation about the user that you may wish to include.
User Level There arethree account categories: Administrator, Super User and User.◆ The Administrators have full access to make changes within the KE Matrix Manager software, which includes adding and removing Transmitters, Receivers, accounts, preferences, and configuration settings.◆ The Super Users have access to the Receiver's OSD menu and can connect Channels and Profiles.◆ The Users can log in to Receivers to connect channels.
Status Status allows youyou to control the user's account and access, as follows:◆ Active provides the user with access and permissions as granted.◆ Disable lets you suspend a user's account without actually deleting it, so that it can be easily reinstated in the future.
OSD Language Clickthe drop-down menu to select the language you want to use during OSD sessions for this user. Options are: Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
Toolbar Hotkey Selectthe hotkey combination to call the Tool Bar function for this user. The Tool Bar is used when accessing the computer from the Transmitter or Receiver side.
Logout Timeout If thereis no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KE Matrix Manager can be accessed again. The default is 30 minutes.
Screen Blanker Set howhow many minutes the device waits when a session is idle before turning off the display.
OSD Title Bar DurationWhen the accessing a port, the top left-hand corner will show a title bar displaying the access mode and the device name.Select how long you wish the title bar is to be displayed for, or check Disable to not show any title bar.
Welcome Message If you want the Welcome Message to appear on screen when the user logs into the KE Matrix Manager, select Enable.If you want the user's Screen Name to appear with the Welcome Message, check the Username check box.
Group Click Select and check a box to add the user to a group.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.
  1. When your selections have been made click Apply.

  2. When the Operation Succeeded message appears, click OK.

  3. The new user appears on the main panel.

- The columns show the Username; User Level, Status, OSD Language, Description; and Group.

Modifying Users

To modify a user, do the following:

  1. In the main panel, double-click the user's name.

  2. In the Edit User page that comes up, make your changes, then click Apply.

Deleting Users

To delete a user, do the following:

  1. In the main panel, check the box next to the user's name.

  2. Click .

ATEN KE6910R - Deleting Users - 1

  1. Click OK.

Groups

Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them. Device permissions are discussed on page 170.

Adding Groups

To create a group, do the following:

  1. Click Group on the Account page.

  2. Click + and then select Add New Group. The Add New Group window opens:

Add New Group Group Name Description Member Edit CANCEL APPLY

  1. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:
Field Description
Group Name A maximum of32 characters is allowed.
Description Additional information about the user that you may wish to include. A maximum of 32 characters is allowed.
Member Lists the users that are currently in the group. To add users, click the Edit button.
  1. At this point you can assign users to the group by clicking Edit.

  2. When your selections have been made click Apply.

  3. When the Operation Succeeded message appears, click OK.

  4. The new group appears in the main panel.

- The columns show the Group Name, Description and Members that are in the group.

Repeat the above procedure to add additional groups.

Modifying Groups

To modify a group, do the following:

  1. In the main panel, double-click the group's name.
  2. Make your changes, then click Apply.

Deleting Groups

To delete a group, do the following:

  1. In the main panel, check the box next to the group's name.
  2. Click .
  3. Click OK.

Permissions

You can assign Transmitter, Receiver and Profile permissions for users and groups from the Account page.

Assigning Device Permissions

To assign permissions for a user or group from the Account page, do the following:

  1. Click 📄 on the menu bar. The Set User Permissions window opens:

Set User Permissions User List Transmitter ▼ Select All Unselect All Select All Unselect All Select All Unselect All Select All Unselect All All View Occupy Exclusive ■ Users ○ Group Brett KE6940T61 KE8950T Hairy KE6940T62 Group Inherited User Permission Disable CANCEL APPLY

  1. To set the permissions, select a user or group, then a device and select the Access Type under each column so that it turns green. Make your permission settings for each user or group on each device according to the information provided below:
Item Description
User ListUse the radio button to view theUsers or Grouplist.Click a user or group to configure their permissions.
Drop-Down MenuUse the drop-down menu to selectTransmitter, ReceiverorProfile. After making a selection, a list of devices orprofiles appears. Set permissions by selecting the accesstype (All, View, Occupy, Exclusive) next to the device.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s) next to each device. This defines how the device can be accessed by the user or group. When granted, the access types (All, View, Occupy, Exclusive) for Transmitters will appear available for the user in the Receiver's OSD Connection page (see page 101). All:User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View:User can only view the remote screen, and cannot perform operations on it.Occupy:The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.Exclusive:The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.Operation (Receiver and Profile): The Operation access type for Receivers allows users to log into Receivers, and for Profiles allows a user to connect the Profile from a Receiver.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.
  1. When you have finished making your choices, click Apply.
  2. In the confirmation popup that appears, click OK.

Profile

Click Profile in the System Status panel to open the settings. The Profile page allows you to create, run and schedule connection profiles. Profiles channel specific Receiver to Transmitter connections and can be instantly connected from the Profile page at anytime. Profiles can be also scheduled to run automatically at specific times.

Transmitter Receiver User Account Profile Log Profile Schedule Name Description Access Mode Login Check Lock CSD ✓ Profile1 Share No No Profile2 Share No No Profile3 Share No No

The meanings of the icons and headings on the page are straightforward and let you view and configure Profiles.

Click to connect the selected Profile.
- Click to disconnect the selected Profile.
Click to delete the selected Profile.
- + Click to Create Profile or Create Schedule (page 173 & 176).
Click and enter text to search for a Profile.
Check the box next to a Profile and click the Connect or Disconnect icon to start/stop profile connections. Check the box next to a Schedule and click the Enable or Disable icon to enable/disable a schedule.
- Appears on the Schedule page, click to enable the selected schedule.
- Appears on the Schedule page, click to disable the selected schedule.

Adding a Profile

Creating a Profile allows you to quickly connect single or multiple Receiver to Transmitter connections.

To add a Profile, do the following:

  1. On the Profile page click Profile window appears:

ATEN KE6910R - Adding a Profile - 1

and then select Create Profile. The Create

Create Profile Name Description Permissions Select Access Mode View Only Occupy Exclusive Permission Check Receivers are required login before connecting Lock OSD Lock OSD when connecting Location All Devices KE6900R KE6900R KE6940R KE6940R KE8950R KE8950R Location All Devices KE6940157 KE6924 KE694011 KE694 KE6900ST KE6900 KE8950T61 KE895... VirtualTX VirtualTX TransMT2 VirtualTX CANCEL SAVE

Item Description
Name Enter a name for the Profile.
Description Enter a description for the Profile.
PermissionsClick Select and check the box of the users / groups you want to allow to connect this Profile. When the user logs into a Receiver, the profile will appear listed in the OSD menu on the Profile page (see page 106), allowing them to connect it.
Access Mode This defines how the Transmitter in a Profile can be accessed by Receivers when multiple users attempt to access it.View Only: Receivers only have view access to the Transmitter's video display.Occupy: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Exclusive: The first Receiver to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply to Transmitters which have this setting.
Login Check Check this box to require a user to be logged in to the Receiver before a Profile can connect it to a Transmitter. When enabled, a user must be logged into the Receiver or it will not connect to the Transmitter when the Profile is initiated.
Lock OSD Checking this box will lock the Receiver's OSD screen when the Profile connects it to a Transmitter.
Location Use the drop-down menu to select a location to filter the Receivers displayed on the page.
ATEN KE6910R - Adding a Profile - 3Click this icon to show individual Receivers.
ATEN KE6910R - Adding a Profile - 4Click this icon to show only video wall Receivers.
ATEN KE6910R - Adding a Profile - 5Click this icon to show only Receiver Group Receivers.
Save Click to save the changes.
Cancel Click to exit without saving.
  1. After filling in the information, click a Receiver, select Select TX and use the drop-down menu select a Transmitter; or use Transmitter List at the bottom of the page to drag-and-drop Transmitters to Receivers to create the connection.
  2. After configuring the connections, click Save. The new Profile appears on the Profile page.

  3. To connect Profiles, check the box of the Profile(s) you want to connect, and click 📋

  4. To disconnect Profiles, click .

Adding a Schedule

Creating a Schedule allows you to connect Profiles at specific dates, times and intervals.

To add a Schedule, do the following:

  1. On the Profile page click

ATEN KE6910R - Adding a Schedule - 1

  1. Click + and then select Create Schedule. The Create Schedule window appears:

Create Schedule Profile Select Profile Frequency Once Start Date 2018/2/15 End Date 2018/2/15 Start Time AM 00 : 00 □ Disable End Time AM 00 : 00 □ Disable CANCEL SAVE

Item Description
Profile Use the drop-down menu to select a Profile to schedule.
Frequency Use the drop-down menu to select how often the Profile should run: Once, Daily, Weekly and Monthly.When you select Weekly/Monthly an additional drop-down menu appears to select the Week Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Start Time Enter the time of day that you want the profile to connect.
End Time Enter the time of day that you want the profile to disconnect.
EveryIf you select Daily, Monthly or Weekly, the Every option appears allowing you to enter how often you want the schedule to run. For example, enter 3 months if you want the profile to run once every three months. If you want to run the schedule once a day, once a week or once a month, use the default entry of 1.
  1. After the schedule is configured, click Save.

Log

Click Log in the System Status panel to open the settings. The Log page lists events that take place and provides a breakdown of the time, user, severity, device, and log information. You can change the sort order of the display by clicking on the column headings.

All Sevent All Device All User Time Log Information Information 2017/08/24 10:20:16 Session terminated normally(Sessionid=**********bam0). Information Brett 2017/08/24 10:20:16 User logout(username=Brett). Information 2017/08/24 09:46:37 Session created(Sessionid=**********bam0) from ip 192.168.0.71. Information Brett 2017/08/24 09:46:37 User login succeeded(username=Brett). Information Brett 2017/08/23 22:51:14 User logout(username=Brett). Information 2017/08/23 22:51:14 Session terminated normally(Sessionid=**********9ync). Information KE6940R70 administrator 2017/08/23 22:33:08 Connection VIAUIS to channel KE8950T61[0010748D0123000] established Warning 2017/08/23 22:21:07 Session killed(Sessionid=**********amp0) Information 2017/08/23 22:21:07 Session created(Sessionid=**********9ync) from ip 192.168.0.71. Information Brett 2017/08/23 22:21:07 User login succeeded(username=Brett). Information 2017/08/23 22:21:07 Session created(Sessionid=**********amp0) from ip 192.168.0.71. Information Brett 2017/08/23 22:21:07 User login succeeded(username=Brett). Information 2017/08/23 22:15:36 Session created(Sessionid=**********ts26) from ip 192.168.0.70. Information administrator 2017/08/23 22:15:36 User login succeeded(username=administrator)

- Click the drop-down menu beside a heading to filter events into subcategories. Selecting a subcategory allows you to view only the logs that relate to the choice. The meanings of the headings at the top of the page are straightforward:

  • All Severity refers to the event's severity type: Information, Error, or Warning
  • All Device refers to the Transmitter or Receiver that relates to the event. If no device is listed the event refers to the KE Matrix Manager software.
  • All User refers to the username that the event relates to. If no username appears, the event is general system information.
  • Time refers to the date and time that the event occurred.
  • Log Information provides detailed information about each event.

Click to delete the logs currently displayed in the list.

Click and enter text to search for an event log.

Click to save the log contents to a file on your computer.

- Click to open a pop-up window that allows you to set how many days or the number of records to record before over-writing old log files. Use the radio button to select By Period (Days) or By Records and enter the number to use before overwriting the oldest log files.

This Page Intentionally Left Blank

Overview

The System Settings are accessed by clicking from the System Status page (see System Status, page 135). There are 7 tabs to configure the KE Manager system settings: General, ANMS, FW Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions.

General

Clicking ☐ from the system status page opens the General tab, as shown below:

General ANH0 FV Upgrades Recaudancy Backup Features Outfitters Sessions Basic KE Matrix Manager Version 2.1.207 (2010-12-22 01:30) Serial Number ANH 304-0002 KE Matrix Manager Name KE Matrix Manager Description: Language English Symbol Enable Disable COM Textual 30 min(1-180) Disable Authentication Lock seconds Disable Network Ports HTTP PORT 8000 HTTPS PORT 8640 Dance Port 9110 Fast Switching Fast Switching Disable Enable Windows Port Account Policy Enforce Password History Disable Channel Password URL ASP.NET Disable CLI Mode CLI Login Enable Disable Receiver Login Setting Anonymous Login Device List Anonymous Login user ADID Mode Customized Edit EDID Mode EDID Mode Customized Edit Connection Redundancy Connection Redundancy Ctrl Enable Disable CANCEL Copyright © 2010 ATEN International Co., Ltd. CANDEL

Heading Item Description
Basic KE Manager Version This provides the version of the KE Manager software.
Heading Item Description
Fast Switching Select the default ressolution to use so that you can switch faster when changing Receiver to Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled.
Account PolicyEnforce Password HistoryThis setting determines the number of unique new passwords that must be used before an old password can be reused. Uncheck the box and enter a number to enforce the password history policy.
Enhance Password RuleSelect Enable to enforce rules for creating passwords, as follows:◆ The password length must be at least 8 characters.◆ The password must contain both upper and lowercase characters.◆ The password must contain a number (0 through 9).◆ If a user types in the wrong password 5 times consecutively, their account will be locked out for 10 minutes.
CLI Mode CLI Mode Login Use theradio button to Enable or Disable command line interface logins to the KE Manager.Warning:If Disable CLI Mode Login is selected, anybody can login via Telnet with administrator privileges without needing to authenticate, allowing control of the entire installation. For installations requiring a high level of security, it's recommended that Enable CLI Mode Login be applied.
Receiver Login SettingsAnonymous Login Usethis to anonymously login a user at select Receivers. This option allows users to access the Receiver and connect to Transmitters without needing to login.Click Device List to display the list and check the box next to the Receiver(s) to enable the Anonymous Login feature.
Anonymous Login UserWhen Anonymous Login (above) is enabled for Receivers, select a user from the drop-down menu to use as the default account to anonymously login to the Receiver.
EDID ModeEDID Mode Use this drop-down menu to set the default EDID mode for all Transmitters. To set a different EDID mode for each Transmitter, use the drop-down menu to selectCustomizedand then clickEdit.A Transmitter list will appear with drop-down menus to configure each device's EDID mode.
Connection Redundancy (KE6910 / 6912 only)Use this drop-down menu to set connection redundancy function. You can setup priority connection with this function.Please refer to Connection Redundancy (KE6910 / 6912 only) on page 182.
Save Click to save the changes.
Cancel Click to cancel the changes.

Connection Redundancy (KE6910 / 6912 only)

You can setup priority connection for receivers. Where a transmitter fails, this function allows the receiver to connect to the transmitter of the highest priority that is available.

Follow the steps below to setup the priority list.

  1. Click Enable to enable this function.
  2. Click Edit. A window will pop-up to allow editing.

System Setting Connection Redundancy Alarm Sound Enable Disable Priority List Available TX Add > < Remove Selected TX Target RX New Delete CANCEL SAVE Copyright (c) 2018 ATEN International Co., Ltd.

  1. For Alarm Sound, click Enable.

ATEN KE6910R - Connection Redundancy (KE6910 / 6912 only) - 2

  1. To create a new list, click New. A Priority List 1 will be shown. (Click New again to create another list.)

Connection Redundancy Alarm Sound Enable Disable Priority List Priority List 1 Available TX KE6910T1 KE6910T2 Add > < Remove Target RX New Delete Selected TX CANCEL SAVE

  1. Select the transmitters you wish to be in the list from the “Available TX” list and click Add. The added transmitter will be shifted to the “Selected TX” list.

Connection Redundancy Alarm Sound Enable Disable Priority List Priority List 1 Available TX Add > < Remove Target RX New Delete Selected TX KE6910T2 CANCEL SAVE

To deselect the transmitter, click to select the transmitter from the “Selected TX” list and click Remove. The transmitter will be shifted back to the “Available TX” list.

  1. Select a target receiver by first clicking the drop-down menu “Target RX”, and select a receiver.

Connection Redundancy Alarm Sound Enable Disable Priority List Priority List 1 Available TX KE6910T1 Add > < Remove Target RX New Delete KE6912R Selected TX KE6910T2 CANCEL SAVE

  1. Repeat steps 4-6 to add more priority lists.
  2. Click Save to save the settings.

ANMS

The ANMS (Advanced Network Management Settings) tab is used to set up login authentication and authorization management from external sources. It is organized with two pages – each with a series of related panels, as described below.

Event Destination

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Event Destination Authentication & Authorization SMTP Settings Enable report from the following SMTP Server Log Level Information SMTP Server SMTP Port 25 Server requires authentication Account Name Password From To Syslog Settings Enable Log Level Information Server IP Service Port 514 SAVE CANCEL

- SMTP Settings

To have the KE Manager email reports from the SMTP server to you, do the following:

  1. Enable the Enable report from the following SMTP Server, select the Log Level (Information, Warning, or Error), and key in the SMTP Server IP address and SMTP Port.

  2. If your server requires authentication, check the Server requires authentication checkbox, and key in the appropriate information for the Account Name and Password fields.

  3. Key in the email address of where the report is being sent from in the From field.

Note:

  1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.

  2. 1 Byte = 1 English alphanumeric character.

  3. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.

Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.

  1. Click Save.

♦ Syslog Settings

To record all the events that take place on the KE Manager and write them to a Syslog server, do the following:

  1. Check Enable.
  2. Use the drop-down menu to select the Log Level (Information, Warning, or Error).
  3. Key in the Server IP address of the Syslog server.
  4. Key in the Service Port number. The valid port range is 1-65535.
  5. Click Save.

Authentication & Authorization

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Event Destination-Augustentication & Authorization Enable Preferred RADIUS Server Preferred RADIUS Server Port 1812 Alternate RADIUS Server Alternate RADIUS Server Port 1645 Timeout 3 Retries 3 Shared Secret (at least 6 characters)

♦ RADIUS Settings

To allow authentication and authorization through a RADIUS server, do the following:

  1. Check Enable.
  2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.
  3. In the Timeout field, set the time in seconds that the KE Manager waits for a RADIUS server reply before it times out.
  4. In the Retries field, set the number of allowed retries.
  5. In the Shared Secret field, key in the character string that you want to use for authentication between the KE Manager and the RADIUS Server. A minimum of 6 characters is required.

  6. On the RADIUS server, Users can be authenticated with any of the following methods:

  7. Use the same Username on both the RADIUS server and the KE Manager.

  8. Use the same Group name on both the RADIUS server and the KE Manager.
  9. Use the same Username/Group name on both the RADIUS server and the KE Manager.

In each case, the user's access rights are the ones assigned that were assigned when the User or Group was created on the KE Manager.

◆ LDAP / AD Settings:

▼ LDAP / AD Settings
ATEN KE6910R - Authentication &amp; Authorization - 2

Enable

Enable SSL Preferred LDAP Server Preferred LDAP Server Port 389 Alternate LDAP Server Alternate LDAP Server Port 389 Timeout 10 Admin DN Admin Name Password Search DN

To allow authentication and authorization for the KE Manager via LDAP / AD, refer to the information in the table, below:

Item Action
Enable Put a check in the Enable checkbox to allow LDAP / AD authentication and authorization.
Enable SSL Put a check in the Enable checkbox to allow SSL connections.
LDAP Server IP and PortFill in the IP address and port number for the LDAP / AD server.♦ You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.♦ For LDAP, the default port number is 389.
Timeout Set the timein seconds that the KE Manager waits for an LDAP / AD server reply before it times out.
Admin DN Consult thethe LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this:ou=kn4132,dc=aten,dc=com
Admin Name Key inthe LDAP administrator's username.
Password Key in theLDAP administrator's password.
Search DN Set thedistinguished name of the search base. This is the domain name where the search starts for user names.

On the LDAP / AD server, Users can be authenticated with any of the following methods:

- With MS Active Directory schema.

Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the KE Manager.

  • Without schema – Only the Usernames used on the KE Manager are matched to the names on the LDAP server. User privileges are the same as the ones configured in the KE Manager software.
  • Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to in the KE Manager.
  • Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups in the KE Manager.

♦ TACACS+ Settings:

TACACS+ Settings Enable Preferred TACACS+ Server Preferred TACACS+ Server Port 49 Shared Secret (at least 6 characters) Alternate TACACS+ Server Alternate TACACS+ Server Port 49 Shared Secret (at least 6 characters)

- Enable TACACS+ and enter the following information:

  • Preferred TACACS+ Server
  • Preferred TACACS+ Service Port
  • Shared Secret 1
    Alternate TACACS+ Server
    Alternate TACACS+ Service Port
    Shared Secret 2

FW Upgrade

In FW Upgrade all KE devices that are online are listed, allowing you to select which devices get upgraded. New firmware versions can be downloaded from our website as they become available. Check the website regularly to find the latest upgrade packages.

To upgrade the firmware do the following:

  1. Go to our website and download the firmware upgrade package appropriate to your KE device.
  2. Open your browser and log in to the KE Manager with an administrator's account.
  3. Click the Settings icon; select the FW Upgrade tab, the FW Upgrade page appears:

FW Upgrade Redundancy Backup/Restore Certificates Sessions Type Device Name IP FW Version Transmitter KE6940T61 192.168.0.61 2.0.195 Transmitter KE0960T 192.168.0.63 1.4.137 Transmitter KE6940T62 192.168.0.62 2.0.195 Receiver KE69R70 192.168.0.70 2.0.195 Receiver KE8950R72 192.168.0.72 1.4.137 Receiver KE6900R71 192.168.0.71 2.0.195 Click to Remove UPGRADE Check FW Version

All the devices that are capable of being upgraded are listed.

Note: Only online devices show up in the list. Offline devices do not get upgraded.

  1. Check the checkbox in front of the devices you want to upgrade. Uncheck the devices that you do not want to upgrade.
  2. Click Browse. Navigate to the directory where the firmware upgrade file is located and select it.
  3. Enable or disable Check FW Version

- If you enabled Check FW Version the current firmware level is compared with that of the upgrade file. If the current version is equal to

or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.

  • If you didn't enable Check FW Version, the upgrade file is installed without checking what its level is.
  • If you cancel the firmware upgrade, you have to wait 12 seconds before you can disable Check FW Version and restart the firmware upgrade.

  • Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the devices will reset.

  • Log in to each device and check the firmware version to be sure it is the new one.

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following

  1. Power off the KE device.
  2. Press the Reset button, then power on the KE device while holding Reset.
  3. Hold Reset for 7 seconds after the device is powered on.
  4. The device will revert to a previous firmware version and recover from the failure.
  5. Upgrade the firmware to the most current version available.

Redundancy

The Redundancy tab allows you to setup a backup computer in case the computer hosting the KE Manager goes offline. If the KE Manager goes offline, the secondary computer will automatically take over operations, allowing all connections to continue without disruption – with only a brief period of 30 seconds when new connections can't be started. When the primary computer comes back online it retrieves the updated database from the secondary computer and re-takes all KE Manager operations.

To setup Redundancy, do the following:

  1. Install the KE Manager on a secondary computer with the USB license key (see page 113).

Note: Steps 2-6 can be skipped as long as the username and password are entered correctly in step 11. The Primary computer will automatically set the Secondary as long as the authentication information is entered correctly.

  1. On the secondary computer, login to the KE Manager, click and go to the Redundancy tab.

General ANMS FW Upgrade Redundancy Backup/Restors Certificates Sessions Mode ○ Primary ● Secondary Server ID Server Status Database Status ✓ Enable Redundancy Primary Server IP SAVE CANCEL

  1. Check Enable Redundancy and select the Secondary radio button.

  2. Use the Primary Server IP drop-down menu to select the primary IP address.

  3. Click Save.

  4. Redundancy is now running on the secondary computer.

  5. Remove the USB License key and plug it into the computer running as the primary KE Manager.
  6. On the primary computer, login to the KE Manager, click 📄 and go to the Redundancy tab.

Mode Primary ○ Secondary Server ID Server Status Database Status -- ✓ Enable Redundancy Secondary Server IP Username Password SAVE CANCEL

  1. Check Enable Redundancy and select the Primary radio button.
  2. Use the Secondary Server IP drop-down menu to select the secondary IP address.
  3. Enter the Username and Password of the secondary computer's local administrator account.
  4. Click Save.
  5. Information about the Redundancy status can be found in the event log (see Log, page 177 for details).

Backup / Restore

The Backup/Restore tab is divided into three panels: Backup, Restore, and Export Device List:

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Backup BACKUP Add Password ▼ Restore Click to browse backup file... RESTORE Password ▼ Export Device List EXPORT

The operations to perform backup/restore procedures are described in the table below and in the section that follows:

Procedure Operation
Backup Backs uptheKE Manager configuration – including Receiver,Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.
RestoreDeletes the current Receiver, Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.; then restores those settings to the values that exist in the previously saved backup file.
Export Device ListClicking Export allows you to save a file with a complete list of the devices added to the KE Manager. The file contains the ID, Name, Description and IP Address of each Transmitter and Receiver. An Existing column also lists if the device is available: Yes, it exists and is available, or No, it is offline or has been removed.

Backup

To back up system configuration settings, do the following:

  1. (Optional) In the Backup panel, check Add Password, and provide a password for the backup file.

Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.

  1. Click Backup.
  2. In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk.
  3. Navigate to the directory where you want to save the file and click Save.

Restore

To restore system configuration settings, do the following:

  1. In the Restore panel, click Browse.
  2. Navigate to the directory where the backup file is located and select it.
  3. When you return to the Backup/Restore page enter the password you set when the backup file was created.

Note: If you did not set a password for the file, leave the field blank.

  1. Click Restore.
  2. Click OK to confirm that you want to restore the configuration data. When the Restore procedure is in process, a message stating that the KE Manager will restart will appear. After a short while the KE Manager closes and refreshes at the log in screen. When it comes back up the configuration settings that were restored from the backup file are in effect.

Certificates

This tab provides information about Private Certificates:

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Issued To Common Name (CN) ATEN INTERNATIONAL CO.,LTD Organization (O) ATEN INTERNATIONAL CO.,LTD Organization Unit (OU) R&D Country (C) TW State or Province (ST) New Taipei City Locality (L) Sijih District Email Address (E) eservice@aten.com.tw Serial Number 00:30:50:A9:CA:7F:40:B5:3B Issued By Common Name (CN) ATEN INTERNATIONAL CO.,LTD Organization (O) ATEN INTERNATIONAL CO.,LTD Organization Unit (OU) R&D Validity Issued On 2016/03/17 05:40:43 Expires On 2026/03/16 05:40:43 Fingerprints SHA1 Fingerprint EE:55.7F:72:13.B7.A9:40:00:32.E8.A0:AB.BC-9F:4B:C8:65:B5:A5 NEW GET CSR IMPORT RESTORE DEFAULT

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.

- Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility – openssl.exe – is available for download over the web. See Self-Signed Private Certificates, page 272 for details about using OpenSSL to generate your own private key and SSL certificate.

- Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate. After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.

- Importing the Private Certificate

To import the private certificate, do the following:

  1. Click Import from the bottom of the Private Certificate page, shown here:

NEW GET CSR IMPORT RESTORE DEFAULT

  1. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it.
  2. Click Import to complete the procedure.

Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

  1. Click New. The following dialog box appears:

New Certificate Country (2 letter code) State or Province (ST) Locality (L) Organization (O) Organization Unit (OU) Common Name (CN) Email Address (E) CANCEL CREATE

  1. Fill in the form – with entries that are valid for your site – according to the example information in the following table:
Information Example
Country (2 letter code) TW
Information Example
State or Province Taiwan
Locality Taipei
Organization Your Company.Ltd.
Organization Unit Tech Department
Common Name mycompany.comNote: This must be the exact domain name of the site that you want the certificate to be valid for. If the site's domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
Email Address administrator@yourcompany.com
  1. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now stored on the KE Manager software.

  1. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.

This is the file that you give to the third party CA to apply for their signed SSL certificate.

  1. After the CA sends you the certificate, save it to a convenient location on your computer. Click Import to locate the file; then click Import to store it on the KE Manager.

Note: When you upload the file, the KE Manager checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Restore Defaults.

Sessions

The Sessions tab shows all of the users that are logged into KE Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session next to each user.

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Username User Type Service IP Login Time Last Access Operation autocli Administrator SDK 192.168.0.72 2017/08/23 22:31:14 2017/08/23 22:36:26 Kil Session Harry Super User OSD 192.168.0.71 2017/08/25 14:54:02 2017/08/25 14:54:02 Kil Session administrator Administrator HTTPS 192.168.0.11 2017/08/25 16:03:00 2017/08/25 16:03:14 Kil Session

◆ Username refers to the user that logged in to establish a session.
◆ User Type refers to the account type of the user.
- Service refers to how the user logged into their session – via KE Manager, Command Line, or OSD.
◆ IP refers to the IP address from which the user has logged in.
- Login Time refers to the date/time that the user logged into the session.
- Last Access refers to the last time the user session was active.
◆ Operation provides the Kill Session button to force a user logout.

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Chapter 8

Connections

Overview

The Connections panel is found on the KE Matrix Manager Main Page, just below System Status. Connections provides a diagram of current Transmitter to Receiver connections. Before connections are established the panel appears blank, as shown below. To connect Receivers to Transmitters, use the Instant Link panel (page 129), or create a connection Profile (page 172).

When connections are made, clicking a device in the left column provides a way to view the connection, hovering the mouse cursor over the connection diagram in the right column allows you to disconnect the device, as explained in the sections that follows.

CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 3 Receiver Active Stand-by Off-line Total 3 1 2 0 3 ... User Profile Log On-line Idle Total Next schedule Warning Error Information 1 4 Profile2 2days I... 359 9 2... Redundancy Status: [Primary] [Working] Connections Transmitter Receiver Use TX RX RX TX ▲ Instant Link Copyright (c) 2016 ATEN International Co., Ltd.

Connections

When Receivers connect to Transmitters, they appear in the Connections panel. There are two columns – each lists either Transmitters or Receivers. The columns can be swapped by click the TX-RX or RX-TX button. Devices in the left column can be clicked to display their connection to devices, shown in the right column. Connections, shown in the right column, can be disconnected by clicking the X over the connection diagram.

ATEN KE6910R - Connections - 1

flowchart
graph TD
    A["Transmitter KE6040T67"] --> B["Receiver KE-6900R71"]
    C["Transmitter KE8950T61"] --> B
    D["Transmitter KE6940T64"] --> B
    E["Transmitter KE6940T60"] --> B
    B --> F["Administrator (share)"]
    B --> G["Administrator (Occupy)"]
Item Description
ATEN KE6910R - Connections - 2On the heading bar under Connections, click this icon to change the sort order of the Transmitters or Receivers listed in the left column.
Left Column Click a device inthe left column to view its connection in the right column. A diagram to its connected device(s) appears in the right column.
Right Column The right columndisplays a connection diagram when a device in the left column is selected. Move the mouse cursor over the diagram and click X to disconnect the devices. This column also shows the user and access type (Exclusive, Occupy, Share, View Only) used to establish the connection.
Transmitter Lists Transmittersthat are online and connected to Receivers.
Receiver Lists Receivers thatare online and connected to Transmitters.
ATEN KE6910R - Connections - 3Click to view Transmitter to Receiver connections. This will list Transmitters in the left column so that they can be selected to view their connection diagram, shown in the right column.
ATEN KE6910R - Connections - 4Click to view Receiver to Transmitter connections. This will list Receivers in the left column so that they can be selected to view their connection diagram, shown in the right column.
ATEN KE6910R - Connections - 5Click this icon to Refresh the Transmitters and Receivers list in Connections panel.
Undo Click this icon to undothe most recent disconnection.

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Overview

The Scheduled Profile panel is found on the KE Matrix Manager Main Page, just below Connections. Scheduled Profiles displays connection profiles that have been scheduled. Click Go to Schedule to edit and create profile schedules (page 176). To create Profiles, see page 172.

CCKM KE Matrix Manager Welcome to the KE Matrix Manager 1 4 3 Profile2 2days I... 359 9 2... Redundancy Status: [Primary] [Working] Connections TX-AX RX-TX Receiver Transmitter Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-09-01 01:00 2017-09-01 04:00 2days later Profile1 2017-10-18 05:10 2017-10-13 06:45 4days later Instant Link Copyright (c) 2016 ATEN International Co., Ltd.

Item Description
HeadingsThe headings provide the schedules: Name, Description, Start, End, and Status. Start and End show the time/date the profile is scheduled to begin and end. Status displays the number of days until to the next scheduled run.
Go to ScheduleClicking Go to Schedule opens the Profile settings page which allows you to create and edit connection profiles. See Profile, page 172 for details.
Click this icon to Refresh the connections list in the right column.
Undo Click this icon to undothe most recent disconnection.

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Chapter 10 Sessions

Overview

The Sessions panel is found at the bottom of the KE Matrix Manager Main Page, just below Scheduled Profile. Sessions displays information about users logged into devices and the KE Matrix Manager web GUI. Click Go to Sessions to view the settings page (see page 199).

CCKM KE Matrix Manager Welcome to the KE Matrix Manager Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-09-01 01:00 2017-09-01 04:00 2 days later Profile1 2017-10-10 05:10 2017-10-13 16:45 4 days later Sessions Go to Session Username User Level Service IP Login Time Last Access Operation Brett Super User OSD 192 168 0.71 2017/08/29 17:16 2017/08/29 17:16 Kil Session administrator Administrator HTTPS 192 168 0.11 2017/08/29 17:17 2017/08/29 17:18 Kil Session Jessy Administrator OSD 192 168 0.72 2017/08/29 17:18 2017/08/29 17:18 Kil Session Instant Link Copyright (c) 2016 ATEN International Co., Ltd.

Item Description
Headings The headings provide information about each user session:Username,User Level,Service,IP,Login Time, andLast Access. For more details about each heading, see Sessions, page 199.
Go to SessionsClicking Go to Sessions opens the Sessions settings page which provides a page displaying the same information found in this panel.
Click this icon to Refresh the Sessions list.

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Chapter 11

Firmware Upgrade Utility

The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them:

http://www.aten.com

For browser based firmware upgrade, please refer to FW Upgrade on page 190.

Preparation

  1. From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your KE device to get a list of available Firmware Upgrade Packages.
  2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  3. Be sure that the computer is connected to the same LAN segment as the KE devices.

Starting the Upgrade

To upgrade your firmware:

  1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears:

Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility. Put your device into Firmware Upgrade Mode. Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port in your computer (or connect via Ethernet). Agree to the License Agreement; Then Click Next. LICENSE AGREEMENT LICENSE GRANT A IEN International Co., Ltd. ("Licensor") wants to you a non-exclusive, non-transferable license to access and use FIRMWARE UPGRADE UTILITY (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purpose of (i) permanent installation onto hard disks or other storage devices or (ii) use of the Product over such network; and make backup copies of the Product. RESTRICTIONS You agree not to modify, adapt, translate, reverse engineer, recompile, discremble or otherwise attempt to discover the source code of the Product, or create derivative works based on the Product, or remove any proprietary notices or labels on the Product, including copyright, trademark or patent pending notices. You may not sublicense the Product or otherwise allow others to use the Product licensed to you. • ] Agree ○ [ Don't Agree Help About < Back Next > Cancel

Note: The screens shown in this section are for reference only.

  1. Read the License Agreement (enable the I Agree radio button).
  2. Click Next. The Firmware Upgrade Utility main screen appears:

Firmware Upgrade Utility If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade file. If the device's version to never, the utility let you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List: Status Messages > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... Device Description Check Firmware Version Progress... Help View Log < Back Next > Cancel

  1. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list.

If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is never, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin Device List Select Master Device Master device list: KB690040R-s80135 KB690040R-s80132 KB690040T-s80135 KB690040T-s80110 More than one Master device has been found. Only one Master/leave device can be upgraded at a time. Please select one of the Master devices from the list OK Cancel Device Descriptio Check Firmware Version Program... Help View Log < Back Next > Cancel

  1. After you have made your device selection, Click OK and then Next to begin the upgrade.

If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is never, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List KB6900/40R : 000 Device Description CPU : AM3352 Device F/W: Var 1.2.114 Upgrade F/W: Var 1.0.071 MID: 000 Status Messages: > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... > Preparing firmware upgrade ... > Preparing firmware upgrade: OK > Upgrading device KB6900/40R : 0.0 Check Firmware Version Progress... Help View Log Back Next Cancel

If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.

As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the procedure was successful:

Firmware Upgrade Utility The Firmware upgrade was successful. Click Finish to close the utility. Device List XB690D40R : 000 Status Messages • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... Upgrading device XB690D40R : 000. CK > Firmware upgrade: OK Device Description CPU : AM3352 Device FWV: Ver 1.2.114 Upgrade FWV: Ver 1.0071 MID: 000 Check Firmware Version Progress... Help View Log

3. Remove the bottom and side screws from each unit. ![](images/b33300e482ad9b92a07b8610ff7839c83b8b3fc6f48e90d7c81b221ee82a9d8c.jpg) 4. Use the screws in step 2 to install the left and right mounting brackets. ![](images/26da8b3d41046023c1d207f3e344ffd0c93fed40ad156e59cc5984855a7ef891.jpg) 5. Screw the mounting brackets to the rack. ![](images/6968a7e29133f0eac422e80c3d3f4c1b533203afa9957804f1a85d94e249896a.jpg)
natural_image Isometric line drawing of a server rack with ventilation slots and connectors (no text or symbols)

KE8950 / KE8952

1. Remove the plastic guards from the units (Receiver units only). 2. Remove four screws from the units and then use the same screws to secure the units together with the link bracket. ![](images/d0e167978116f055501cd5091a6073598f0ca6a6ec1b92ca7c1f91e167cbac60.jpg) 3. Remove the bottom and side screws from each unit. ![](images/9ba2652f130a19d21ecf32a7e0de5c7c0fde1f44f3c299daeb03fdca25382a08.jpg) 4. Use the screws in step 2 to install the left and right mounting brackets. ![](images/061fe15ddc996ba03d893bed4b5c431b76f87fba2454a0780d991d6f69a43dd4.jpg)
natural_image Technical line drawing of a computer monitor chassis with ports and connectors (no text or labels)
5. Screw the mounting brackets to the rack. ![](images/327d8e35e8e5936fe4fb3b9b9230df8da7b96541625f9542aa687f14e6bd8529.jpg)
natural_image Isometric line drawing of a server rack with two panels, no text or symbols present

Single Rack Mounting

The 2X-031G Single Rack Mounting kit installs one KE6900/KE6940/KE8950/KE8952 unit in 1U of server rack space. 1. Remove the eight screws and plastic guards from the unit (Receiver units only). ![](images/de27af362dd799e693e15d318c9a4829849a286fdf7446875ce13d5cdb6cc262.jpg) 2. Remove the bottom and side screws from the unit. ![](images/91d4efbd60fe7a4f183f8ffeaa39b4ce2733c881901049f9164967ce7a960f3a.jpg)
natural_image Isometric line drawing of a server rack with ports and connectors (no text or symbols)
3. Use the screws in step 2 to install the right and left mounting brackets. ![](images/2682ef992a7659bf8a44fae1d6d6ed9f76235d9e95f7fac9e2367b06a9884997.jpg)
natural_image Technical line drawing of an electronic device chassis with ports and connectors (no text or symbols)
4. Screw the mounting brackets to the rack. ![](images/5da792cd25e4dcd0df8bc69615ea6e2abc210b5e423753847f469bc44955b1b4.jpg)
natural_image Isometric line drawing of a server rack with vertical supports and a central device (no text or symbols)

IP Installer

From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software & Driver tab. After downloading the utility to your client computer, do the following: 1. Unzip the contents of IPInstaller.zip to a directory on your hard drive. 2. Go to the directory that you unzipped the IPInstaller program to and run IPInstaller.exe. A dialog box similar to the one below appears: ![](images/71d94400aa6892f286273285f2106b0a2189f92f0ff6211154aeb561ed7f713e.jpg) 3. Select the Transmitter or Receiver in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The MAC address is located on the devices bottom panel. 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit.

Trusted Certificates

Overview

When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device's certificate is not trusted, and asks if you want to proceed. ![](images/3d772446280eef29be42d1300cde0aea8e80eff56d54dd28a625aac636b33732.jpg) The certificate can be trusted, but the alert is triggered because the certificate's name is not found on the Microsoft list of Trusted Authorities. You can ignore the warning and click Yes to go on.

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf Note: 1. The command should be entered all on one line (i.e., do not press [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., "ATEN International"). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganization/OU=yourorganizationalunit/ CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN /CN=ATEN/emailAddress=eservice@aten.com.tw 

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from.

RS-232 Pin Assignments

Pin assignments for the Transmitter and Receiver's rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:
Pin Assignment
1 N/A NoneATEN KE6910R - RS-232 Pin Assignments - 1
2 RXDReceive Data
3 TXDTransmit Data
4 DTRData Terminal Ready
5 GNDSignal Ground
6 DSRData Set Ready
7 RTSRequest to Sent
8 CTSClear to Sent
9 N/A None

Transmitter Front RS-232 Port

Pin assignments for the Transmitter's front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:
Pin Assignment
1 N/A NoneATEN KE6910R - Transmitter Front RS-232 Port - 1
2 TXD Transmit Data
3 RXD Receive Data
4 DSR Data Set Ready
5 GND Signal Ground
6 DTR Data Terminal Ready
7 CTS Clear to Sent
8 RTS Request to Sent
9 N/A None

Multicast IP Address

Multicasting helps to broadcast audio and video data from a transmitter to multiple Receivers over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter. To determine the default Multicast IP address set by the KE device use the instructions below. The Multicast IP addresses can be set manually using Telnet.

KE Multicast Rule

All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z. X.Y.Z relates to the Transmitter's IP address and 230 is always the first octet of a Multicast IP address. You use the Transmitter's IP address to find X and then use it to calculate the Audio and Video Multicast IP address.

Multicast IP Formula

To calculate the Audio and Video Multicast IP address, use the Transmitter's IP address to determine X and then use the appropriate table below to calculate the Multicast IP address for each data stream (audio/video).

Example:

Transmitter IP Address: 172.16.27.146; (172.X.Y.Z) $$ \mathrm{X} = 1 6 $$ If X is between 0 \~ 127
Transmitter IP XVideoX + 128AudioX + 192MulticastVideo IPAddressMulticastAudio IPAddress
172.16.27.146(example)166 + 128 =14416 + 192 =208230.144.27.146230.208.27.146
___+ 128 =___+ 192 =230._._._.230._._._.
___+ 128 =___+ 192 =230._._._.230._._._.
___+ 128 =___+ 192 =230._._._.230._._._.
If X is between 128 \~ 192
Transmitter IPX - 128 = AVideo A + 128Audio A + 192Multicast Video IP AddressMulticast Audio IP Address
172.168.27.14 (example)168 - 128 = 4040 + 128 = 16840 + 192 = 232230.168.27.14230.232.27.14
____- 128 =____+ 128 =____+ 192 =230._._._.230._._._.
____- 128 =____+ 128 =____+ 192 =230._._._.230._._._.
____- 128 =____+ 128 =____+ 192 =230._._._.230._._._.
If X is 192 or higher
Transmitter IPX - 192 = AVideo A + 128Audio A + 192Multicast Video IP AddressMulticast Audio IP Address
172.200.27.14 (example)200 - 192 = 88 + 128 = 1368 + 192 = 200230.136.27.14230.200.27.14
____- 192 =____+ 128 =____+ 192 =230._._._._230._._._._
____- 192 =____+ 128 =____+ 192 =230._._._._230._._._._
____- 192 =____+ 128 =____+ 192 =230._._._._230._._._._

Keys to Network Performance

For optimum performance, KE Series devices requires high amounts of data to be transferred across a network; therefore we recommend the following strategies to setup KE Series devices. Using our suggestions will provide better performance and the highest video resolutions possible. Use each of the keys to ensure the best transmission of data and the highest throughput possible.

Build a Network Diagram

To build an effective KE installation, start by mapping out the layout. Create a diagram with the KE devices, computers and routers along with how they will be connected across the network. It also helps to write out how the devices will interact. Use this diagram as the frame work as you decide what devices to purchase and how to build the network effectively for the best data throughput.

Considerations:

- If possible, create a private network for the KE devices ◆ Use the same switch model throughout ◆ Use a flat cascaded layout ♦ Avoid a tree or pyramid structure ♦ Limit cascades to two levels - Install network switches near each other ♦ Minimize the distance of connections - Install KE Matrix Manager (CCKM) computer and KE devices on the same subnet ◆ Check the 3 Other Factors before installation

Other Factors

■ Choose the Right Cable

Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It's best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted. This is a key to getting the best uninterrupted video resolution across the network.

■ Determine the Distance

Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.

■ Ensure the Bandwidth

Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the speed is right at all ends of your network, then the only other causes are derived from device failure or limits caused by a router, switch or device setting. Sample Network Diagram ![](images/e58988b5896c83b3ff954b2c45d70203d50cd8a98f15279b59aad2d530309853.jpg)
flowchart
graph TD
    subgraph_KE6900T["KE6900T"]
        PC1["PC"] -->|KVM port| KE6900T["KE6900T"]
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R1
        KE6900R -->|Console port| KE6900R2["KE6900R"]
    end
    subgraph_KE6900T["KE6900T"]
        PC2["PC"] -->|KVM port| KE6900T2["KE6900T"]
        KE6900T2 -->|Console port| KE6900T2
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1 -->|Console port| KE6900R2
        KE6900R -->|Console port| KE6900R3["KE6900R"]
    end
    subgraph_KE6900T2["KE6900T"]
        PC3["PC"] -->|KVM port| KE6900T3["KE6900T"]
        KE6900T3 -->|Console port| KE6900T3
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1 -->|Console port| KE6900R3
    end
    subgraph_KE6900R2["KE6900R"]
        KE6900R1 -->|Console port| KE6900R3
    end
    subgraph_KE6900T3["KE6900T"]
        PC4["PC"] -->|KVM port| KE6900T4["KE6900T"]
        KE6900T4 -->|Console port| KE6900T4
    end
    subgraph_KE6900R3["KE6900R"]
        KE6900R1 -->|Console port| KE6900R3
    end
    subgraph_KE6900R4["KE6900R"]
        KE6900R1 -->|Console port| KE6900R3
    end

Choose a High Performance Switch

A high performance network switch is the means of a successful KE setup. When choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You'll need to determine whether you need a layer 2 or a layer 3 switch for your KE network. Layer 3 switches cost more than layer 2 switches because they are more complex and handle more network traffic. The best way to calculate which type of switch you need is to first determine if you will have a dedicated network for the KE devices or if the KE devices will be on a network that shares throughput with other network equipment such as computers, servers and printers. If they share the network with other devices its best to consider a layer 3 switch and use layer 2 switches exclusively for the KE device connections. For larger installations we recommend using Layer 3 switches. The major differences are: Layer 3 Switch: IP addresses in packets are examined and intelligent forwarding decisions are made. On a larger network broken into subnets across long distances, a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow. They are better at directing more traffic to different locations on a larger more complex network, and with layer two switches working below them. Layer 2 Switch: Packets are examined and forwarded using only the MAC address. If you have a small central network, a layer 2 switch should do the job. If the network is exclusive and will only transmit the bandwidth of KE devices, layer 2 switches with the correct settings can get the job done effectively.

Considerations

Number of ports

Choose a switch that has enough ports to match the number of KE devices you will be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-port configurations. If you are installing 13 KE transmitters and 13 KE receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the KE devices are connected through. This provides a centralized method to configure and troubleshoot the initial setup of KE devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KE transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as Stackable switches but they must be set individually. Stackable switches provide an easy way to manage multiple switches, as one unit. For example, instead of configuring, managing, and troubleshooting 6 28-port switches individually, you can manage the six as if they are a single unit using Stackable Switches. The six switches (168 ports) function as a single switch and are managed from one web or GUI interface.

What Stackable Switches Can do:

1. Create a link aggregation group with one port in one unit of the stack and another port of that group in another switch in the stack. 2. Select a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack; thus copy the configuration to direct traffic more effectively between KE devices. 3. Apply custom ACL security settings to any port on any switch in the stack. 4. Stackable switches can be setup in a ring configuration, so that if a port or cable fails, the stack automatically routes around the failure, at microsecond speeds. Stackable Switches also allow you to add and remove stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or layer 3 switch: ◆ 1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports) ◆ High bandwidth between switches, if possible using Fibre Channel - Layer 3 switches that efficiently processes IGMP queries IGMP Snooping v2 or v3 ◆ Flow Control Functions - Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port ◆ Performance of their most onerous tasks (e.g. IGMP snooping) with multiple dedicated processors (ASICS) ◆ Use the same switch make and model throughout each subnet \- The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the number of KE transmitters that will be used to create Channel groups

Configuring Switches and KE Devices

Configuring the switch correctly will pass data more efficiently, allowing a better stream across the network to each KE device. The following settings will help optimize your network traffic through a switch: ◆ Enable IGMP Snooping on L2 switches ◆ Enable IGMP Querier on the L3 switch - Enable IGMP Fast-Leave on all switches where KE units are directly connected - Enable Spanning Tree Protocol (STP) on all switches and enable Portfast exclusively on switch ports that have KE units connected - Pick an appropriate forwarding mode on all switches. Use Cut-through if available, or Store and Forward (see Recommended Network Switches below)

KE transmitter Settings:

- Adjust the KE transmitter settings one at a time, in small intervals, and view the images as you do, so that you can adjust to the positive or negative results and achieve the best quality and bandwidth possible - If the quality of color is important, set the Color Depth to 24 bits (KE69 Series) or 36 bits (KE89 Series) and manually adjust other settings until you are satisfied with the visual appearance - If moving video images are shown frequently, increase the Video Quality setting to the highest level and reduce the Bandwidth Limit and Color Depth setting. - When images on the screen are more often static, increase the Background Refresh and/or the Video Quality settings - Check that all KE units have been updated with the latest firmware version Below are the network switches that have passed ATEN's stress tests using the KE Series extenders. Our tests streamed content over a network with a resolution of 1920 x 1200 @60Hz (KE69 Series, KE8900S, KE9900ST) and 3840 x 2160 @30Hz (KE8950 and KE8952), 24bit color depth at 60 frames per second. ♦ Cisco Catalyst 2960X / Catalyst 2960XR / Catalyst 3750 HP Procurve 2920 H3C S5120 Huawei S5700 - DLink DGS-1510 Please refer to the FAQ link below on how to select network switches and network switch information collected by ATEN Customer Service Division, where the collected information includes customer's feedback from their actual experience in using and installing the product(s). https://eservice.aten.com/eServiceCx/Common/FAQ/view.do?id=6276

Setup CCKM Server IP address on Windows

1. Select Network and Sharing Center and click Change adapter settings. 2. Right-click Local Area Connection and select Properties. 3. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 4. Select Use the following IP address and enter in the IP for the CCKM server (e.g. any IP address not in use, and in between 192.168.0.2 and 192.168.0.253)\*, Subnet Mask (e.g. 255.255.255.0), and Default Gateway that corresponds with your network setup. 5. Click OK to change the CCKM server's IP address. Note: Make sure the CCKM server's IP address is not a duplicate to prevent IP address conflict. To connect to the CCKM server via web browser, enter the CCKM IP address and port number (default: 8443). For example, if the CCKM IP address is 192.168.0.10, then enter https://192.168.0.10: 8443. If you have a 2nd NIC, please follow the following steps. 6. Select Network and Sharing Center and click Change adapter settings. 7. Right-click Local Area Connection for the 2nd NIC and select Properties. 8. In the Local Area Connection Properties window, highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties. 9. Select Use the following IP address and enter in the IP of the 2nd subnet for the CCKM server (e.g. any IP address not in use, and in between 192.168.1.2 and 192.168.1.253)\*, Subnet Mask (e.g. 255.255.255.0), and Default Gateway that corresponds with your network setup. 10. Click OK to change the CCKM server's IP address of the 2nd subnet.

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

Index

A

Adding Users, 165

C

Components, 9 Control Center Screen Components, 124 User Interface, 88 Creating Groups, 168

D

Deleting groups, 169 Deleting user accounts, 167 Device Permissions assigning, 170

F

Firmware Upgrade, 209 Firmware upgrade recovery, 191

G

Groups creating, 168 Deleting, 169 Managing, 168 Modifying, 169

M

Managing Groups, 168 Managing Users, 165 Modifying groups, 169 Modifying user accounts, 167

0

Online Registration, iii

P

Password System administrator, 100, 123 Private Certificates, 272

R

Rack mounting, 45, 53 Requirements Operating Systems, 8 OS Support, 8 RoHS, ii

s

Safety Instructions General, 247 Rack Mounting, 249 Self-signed certificates, 272 Specifications, 251 System administrator password, 100, 123 System Requirements Computers, 6

T

Technical Support, 250 Telephone support, iii Trusted Certificates, 271

U

User Interface, 88 User Notice, iii Users Adding, 165 Deleting, 167 Managing, 165 Modifying, 167
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Product information

Brand : ATEN

Model : KE6910R

Category : KVM switch