KE8220 - Wireless transmitter ATEN - Free user manual and instructions

USER MANUAL KE8220 ATEN

Enterprise KVM Solutions by ATEN

Virtual VNC Console

KE8220

User Manual

ALTUSCN VIRTUAL VNC CONSOLE RESET MAX 12 MHz Rate LINE POWER MODEL NO ADDITS

FCC Information

KE8220 Virtual VNC Console

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Wireless-G USB Adapter

The United States Federal Communication Commission (FCC) and the Canadian Department of Communications have established certain rules governing the use of electronic equipment.

Part 15, Class B

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

♦ Reorient or relocate the receiving antenna.
- Increase the distance between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

CAUTION:

1. To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons.
2. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

Be sure to register your product at our online support center:

International http://support.aten.com

North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5323-7178
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Package Contents

The KE8220 package consists of:

1 KE8220 Virtual VNC Console

1 Wireless-G USB Adapter

1 Software CD

1 Power Adapter

1 Rack Mount Kit

1 User Manual*

1 Quick Start Guide

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE8220 or to any other devices on the installation.

* Features may have been added to the KE8220 since this manual was printed. Please visit our website to download the most up to date version of the manual.

Copyright © 2008–2010 ATEN® International Co., Ltd.

Manual Part No. PAPE-0274-2AXG

Printing Date: 2010-06-03

Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.

All other brand names and trademarks are the registered property of their respective owners.

Contents

FCC Information .... ii

KE8220 Virtual VNC Console .... ii

Wireless-G USB Adapter....iii

RoHS....iv

SJ/T 11364-2006....iv

User Information v

Online Registration v

Telephone Support....v

User Notice v

Package Contents.... vi

About This Manual x

Overview....x

Conventions xi

Product Information.... xi

Chapter 1.

Introduction

Overview 1

Features 3

Requirements 5

KE8220 Virtual VNC Console 5

Remote Computers 5

Cables 5

Operating Systems 5

Components 6

KE8220 Front View 6

KE8220 Rear View 7

Wireless-G USB Adapter....7

Chapter 2.

Hardware Setup

Desktop and Rack Mounting....9

Rack Mounting 9

Installing the KE8220 Virtual VNC Console 11

Installing a PS/2 Keyboard and Mouse 12

Installing the Wireless-G USB Adapter 12

Verifying the Connections 13

Ethernet. 13

Wi-Fi 13

Power 13

Chapter 3.

Basic Operation

The KE8220 Main Screen.... 15

Logging In 16

Graphical On-screen Display (OSD)....17

Connecting to Remote Computers 18

Viewing KE8220 Settings 18

Configuring Local System Settings....19

Setting the System Name 19

Setting the Display Language 20

Setting the Keyboard Layout....20

Setting the Resolution....21

Setting the Hotkey....21

Setting Standby Mode. 22

Setting the Video Push Options 23

User Management 24

Adding a User 25

Editing a User 26

Deleting a User 26

Configuring Network Settings 27

Configuring a Router, Gateway, or Firewall 27

Configuring Ethernet Settings 28

Configuring Wireless Network Settings....29

Ad-Hoc Mode 31

Configuring TCP/IP Settings in Ad-Hoc Mode. 31

Configuring the KE8220 as a Server in Ad-Hoc Mode ..... 31

Infrastructure Mode....32

Configuring TCP/IP Settings in Infrastructure Mode ..... 32

Connecting to APs or Wireless Devices in Infrastructure Mode .. 33

Logging Out 33

Chapter 4.

AltusenVNC Operation

Overview....35

Downloading the AltusenVNC Executable 36

Installing AltusenVNC on Remote Computers 37

Starting AltusenVNC....44

Closing AltusenVNC 44

Installing the AltusenVNC Service 45

Removing the AltusenVNC Service 45

Configuring AltusenVNC. 46

Configuring AltusenVNC Settings 46

Pushing Video to the KE8220....48

Uninstalling AltusenVNC. 49

Chapter 5.

Remote Computer Operation

Remote Computer Connection ....51

Connecting to Remote Computers 51

Disconnecting Remote Computers 53

Remote Computer Display and Control ....54

The VNC Console ....54

Switching Between the Graphical OSD and VNC Console . . . . . . . . 54

Full Screen mode .....54

Picture-in-Picture (PiP) Mode 56

Panel Array Mode ....57

Ctrl-Alt-Delete 57

Remote Computer Management....58

Adding Remote Computers .....58

Editing Remote Computers....60

Deleting Remote Computers 60

Chapter 6.

Upgrading KE8220 and AltusenVNC

Downloading Upgrade Files 61

Upgrading KE8220 Firmware 62

Upgrading AltusenVNC. 64

Appendix

Safety Instructions....65

General 65

Rack Mounting 67

Technical Support 68

International....68

North America 68

Specifications 69

KE8220....69

Wireless-G USB Adapter....69

Factory Default Settings 70

KE8220....70

AltusenVNC. 70

Resetting the KE8220....71

Restoring Factory Default Settings 71

Limited Warranty 72

About This Manual

This User Manual is provided to help you get the most from your KE8220 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KE8220. It presents the KE8220's purpose and features, and describes the components of the KE8220's front and back panels.

Chapter 2, Hardware Setup, provides step-by-step instructions for installing the KE8220.

Chapter 3, Basic Operation, explains how to configure and operate the KE8220.

Chapter 4, AltusenVNC Operation, explains how to install, configure, and operate AltusenVNC.

Chapter 5, Remote Computer Operation, explains how to connect, display and manage remote computers with the KE8220.

Chapter 6, Upgrading KE8220 and AltusenVNC, explains how to upgrade the KE8220 firmware and AltusenVNC software.

An Appendix, at the end of the manual provides technical and troubleshooting information.

Conventions

This manual uses the following conventions:

MonospacedIndicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.

Product Information

For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

This Page Intentionally Left Blank

Overview

The KE8220 Virtual VNC Console is a thin-client device for managing remote computers running AltusenVNC. The KE8220 and AltusenVNC employ a client-server model to transmit a remote computer's desktop environment over a network to the KE8220. By connecting a keyboard, video, mouse (KVM) console to the KE8220, you can access and manage up to 4 remote computers at a time just as if you were sitting right in front of them.

The KE8220 also is useful for meeting room environments where laptop computers abound. Presenters can connect to the KE8220 to display their computers' desktops on the attached monitor or projector. This eliminates plugging and unplugging of video cables and hardware incompatibility issues, so presentations progress more quickly and smoothly.

The monitor, keyboard, and mouse connect to the KE8220 via an HDB-15 port and 2 universal serial bus (USB) ports. Or, you can use an ATEN PS/2 to USB Adapter to connect a PS/2 keyboard and mouse.

The KE8220 operates over standard TCP/IP connections, so you can use your existing network infrastructure. Or, install the included Wireless-G USB Adapter to connect to 802.11b/g wireless networks.

Finding, adding, and accessing remote computers is easy. The KE8220 automatically searches the local network for remote computers running AltusenVNC. You also can manually add computers or scan a broader range of IP addresses and ports for remote computers running AltusenVNC. The KE8220 stores connection information for up to 256 remote computers for quick and easy access.

User management is equally simple. You can add up to 64 user accounts and assign administration rights to users at anytime.

The KE8220 includes rich multi-language features such as multiple display languages and support for keyboard layouts for several languages and regions.

Robust security is another feature of the KE8220. Login password authentication and two-level user access control prevent unauthorized users from accessing the KE8220 and making changes. Remote computers are password protected and passwords are encrypted in all network communications. On wireless networks, the KE8220 supports up to 256-bit Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA and WPA2) encryption to thwart eavesdropping.

Additional features include a kit to mount the KE8220 to a ceiling, wall, or system rack, and free lifetime upgrades for both the KE8220 firmware and AltusenVNC software.

Features

■ Features

◆ Supports high-quality video display resolutions up to SXGA (1280 x 1024) @ 60 Hz
◆ Supports VGA standby mode with password protection on resume
- User-friendly graphical on-screen display menus for easy configuration
◆ Supports two-level user access control (Administrator and User)
◆ Password protected for enhanced security
◆ Display KE8220 and AltusenVNC user interface text in multiple languages
- Automatically discover KE8220 and AltusenVNC within the same network
AltusenVNC is compatible with Windows 2000/XP/2003/Vista
- Choose from among several keyboard layouts
◆ Supports 10/100Base-T (802.3/802.3u) Ethernet
- Supports KE8220 operation over 802.11b/g wireless networks at speeds up to 54 Mbps
- Supports 64-bit, 128-bit, and 256-bit WEP and WPA/WPA2 encryption for enhanced wireless security
◆ Supports static and automatic (DHCP) network configuration
- Free firmware upgrades via AltusenVNC over a network
◆ Native support for USB keyboard and mouse
◆ Supports PS/2 keyboard and mouse with ATEN PS/2-to-USB adapter
◆ Mounts easily to ceilings, walls, tabletops, and system racks (0U)

■ Meeting Room Projection

◆ Enables wireless presentation without cable swapping
◆ Display computer's screen on projector via network without distance limitation
◆ Real-time display of presentations, images and applications
♦ Seamlessly switch focus between computers with a single mouse click
- Compatible with all projectors and display devices having standard VGA connectors
- Executable AltusenVNC software downloadable from the KE8220 embedded web server – enables real time presentations
- No Access Point required – AD-HOC mode with DHCP server support enables a direct wireless connection between the KE8220 and a laptop PC

■ Remote Access

• Control remote computers from a KVM console anywhere at any time
• “Picture in picture” display lets you control one remote computer while monitoring another
• Panel Array Mode allows you to monitor up to 4 remote computers simultaneously from a single console
  ◆ Passwords encrypted network communications
  ◆ Manage up to 256 remote computers and 64 user accounts from one screen
  ◆ Supports Ctrl-Alt-Delete when AltusenVNC is running as a service

Requirements

The following is a list of requirements for the KE8220 installation.

KE8220 Virtual VNC Console

The following equipment is required for the KE8220 Virtual VNC Console:

◆ An XGA, or SXGA monitor or projector
- USB keyboard and mouse; or, PS/2 keyboard and mouse (requires ATEN PS/2-to-USB adapter)

The KE8220 supports the following keyboard layouts:

♦ English (United Kingdom)
♦ English (United States)
French
German
Italian
- Japanese
- Korean
- Spanish
Thai

Remote Computers

Remote computers must have the following:

AltusenVNC software installed (installation or executable version)
- Connection to the network and a valid IP address

Cables

The KE8220 requires 1 Cat 5 cable to connect to your Ethernet network.

Operating Systems

AltusenVNC is compatible with Microsoft Windows 2000 and higher.

Components

KE8220 Front View

1 2 3 4 5 . . . . . . .

No. Component Description
1 RESET Button	Pressing in this button for 3 seconds and then releasing it performs a system reset. After the reset is completed you can login again.Note: This button is semi-recessed and must be pushed with a thin object — such as the end of a paper clip or a ballpoint pen.
2 WLAN LED The 10/100 Mbps LED lights orange to indicate 11 Mbps data transmission speed. It lights green for 54 Mbps.
3 10/100 Mbps LED	The 10/100 Mbps LED lights orange to indicate 10 Mbps data transmission speed. It lights green for 100 Mbps.
4 LINK LED When you connect to a remote computer, the green LINK LED illuminates, and it blinks during data transfer.
5 POWER LED Lights (green) to indicate that the unit is receiving power and when it is in standby mode (orange).

KE8220 Rear View

1 2 3

No. Component Description

1 Power Jack The plug from the AC power adapter connects here.
2 Console Ports	The external console's keyboard, monitor, and mouse cables plug in here.
3 WLAN Port The Wireless-G USB Adapter that links the KE8220 to a wireless network plugs in here.
4 LAN Port The Cat 5 cable that links the KE8220 to a network plugs in here.

Wireless-G USB Adapter

Technical diagram of a device with labeled parts, showing internal components and part 2

No. Component Description
1 USB Connector	Plugs into the WLAN Port on the KE8220 rear panel.
2 Cap Protects the USB connector when it is disconnected from the KE8220.

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Chapter 2

Hardware Setup

1. Important safety information regarding the placement of this device is provided on page 67. Please review it before proceeding.

2. Ensure that all equipment to be connected is powered off.

3. Make sure that all devices you will be connecting up are properly grounded.

Desktop and Rack Mounting

You can place the KE8220 on the desktop, or rack mount it to a system rack, ceiling, or wall. The KE8220 requires 0U of rack space.

Rack Mounting

A rack mount kit is included with the KE8220 to mount it to a system rack, ceiling, or wall. The following steps show how to rack mount the KE8220; however, you can follow this procedure to mount it to any flat surface.

To rack mount the KE8220:

1. Using a Phillips head hex screwdriver, remove the screws (total 2) from the bottom of the KE8220 (as shown in the figure below).

Isometric line drawing of a rectangular electronic enclosure with mounting holes and mounting points (no text or symbols)

(Continues on next page.)

(Continued from previous page.)

1. Using the screws provided with the rack mount kit, attach the mounting bracket to the bottom of the KE8220 (as shown in the figure below).

Technical line drawing of a two-tier electronic enclosure with mounting holes and mounting points (no text or symbols)

1. Attach the unit to the rack. Rack screws and cage nuts are not provided with the KE8220. Position the KE8220 so that the holes in the mounting bracket line up with those in the rack. Secure the mounting bracket to the rack with rack screws and cage nuts suitable for your rack. Alternatively, you can use screws of appropriate diameter and length to mount the mounting bracket to a ceiling, wall, or desktop (mounting screws not provided).

Technical line drawing of a wall-mounted device with multiple panels and a close-up view showing internal components (no text or symbols)

Installing the KE8220 Virtual VNC Console

You will need the following items to install the KE8220 Virtual VNC Console:

◆ 1 display device (monitor or projector)
◆ 1 keyboard
◆ 1 mouse
◆ 1 Cat 5 cable
◆ an Ethernet connection
◆ an AC power source rated for the KE8220

To install the KE8220 Virtual VNC Console:

1. Connect the display device, USB keyboard, and USB mouse cables to the console ports. The ports are marked with a monitor, keyboard, or mouse icon. Or, if you wish to use a PS/2 keyboard and mouse, see Installing a PS/2 Keyboard and Mouse, page 12.

Note: If you are installing a wireless keyboard and mouse that share the same wireless receiver, and the receiver has a USB connector, connect it to the keyboard port on the back of the KE8220. The port is marked with a keyboard icon.

1. Connect one end of a Cat 5 cable to your Ethernet network and the other end to the LAN port on the back of the KE8220. Or, if you wish to use the KE8220 on a wireless network, see Installing the Wireless-G USB Adapter, page 12.
2. Plug the power adapter into an appropriate AC power source, and then plug the power adapter cable into the power jack on the back of the KE8220.

Diagram showing labeled components of an electronic device rear panel with ports, cables, and connectors

Installing a PS/2 Keyboard and Mouse

Install an ATEN PS/2-to-USB Adapter (see footnote on page 5) if you want to use a PS/2 keyboard and/or mouse. After installing the adapter, you can still use a USB mouse, but you will not be able to use a USB keyboard unless you first remove the adapter.

To install the PS/2 keyboard and mouse:

1. Connect the PS/2 keyboard and mouse cables to the keyboard and mouse ports on the adapter. The ports are color-coded and are marked with a keyboard or mouse icon.
2. Connect the adapter's USB cable to the keyboard port on the back of the KE8220. The keyboard port is marked with a keyboard icon.

Installing the Wireless-G USB Adapter

Install the Wireless-G USB Adapter if you want to use the KE8220 on a wireless network.

To install the Wireless-G USB Adapter:

1. Remove the cover from the KE8220's WLAN port.
2. Remove the cap from the Wireless-G USB Adapter.
3. Using moderate pressure, insert the Wireless-G USB Adapter into the WLAN port. Ensure that the USB connector seats properly in the USB port.

Diagram showing labeled components of an electronic device, including ports, connectors, and a USB drive module.

Verifying the Connections

Ethernet

The 10/100 Mbps LED indicator on the front panel of the KE8220 illuminates when the KE8220 establishes a valid connection to the Ethernet network. It indicates when you are communicating at the 10 Mbps rate (orange) and the 100 Mbps rate (green).

Wi-Fi

The WLAN LED indicator on the front panel of the KE8220 illuminates when the KE8220 connects to a wireless LAN. It indicates when you are communicating at the 11 Mbps rate (orange) and the 54 Mbps rate (green).

Power

The Power LED on the front panel of the KE8220 illuminates when the KE8220 is powered. It indicates when the KE8220 is powered (green) and when it is in standby mode (orange).

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The KE8220 Main Screen

When you connect a keyboard, mouse and monitor to the KE8220, the Main Screen appears with the ALTUSEN logo and device information including the LAN / WLAN IP address of the KE8220.

ALTUSCN™ • Device Information System Name: KE8220001074450000 LAN IP Address: 172.17.17.22 WLAN SSID: Ke8220_2 WLAN IP Address: 192.188.1.100 KE8220 Login Username: Password: Login Reset • Push Video to the KE8220 Access the KE8220's webpage by entering its IP address. Download and install AltusenVNC software. Double-click the program icon to run. • Control Remote Computers Please login to the KE8220.

After connecting the KE8220 to your network and configuring its network settings (see page 27), you can enter the new IP address into your computer's web browser to access the KE8220's web page and download a copy of the AltusenVNC executable file to run on your computer.

Logging In

After you finish installing the KE8220, you can log in to the graphical on-screen display (OSD). A default administrator account is provided to set up the initial working environment for the KE8220.

The default administrator account username and password are:

Username: administrator

Password: password

Enter a valid username and password, and click Login. (If you want to clear the username and password information, click Reset.)

KE8220 Login Username: Password: Login Reset

After you login, we suggest that you change the default administrator account password. Otherwise, unauthorized users may be able to access the KE8220 through the default administrator account. (To change account passwords, see Editing a User, page 26.)

Note: Usernames and passwords are case sensitive.

Graphical On-screen Display (OSD)

After logging into the KE8220, the graphical on-screen display (OSD) appears.

XER220-Connect Remote Computers Connect to Remote Computers Enter the remote computer's name (optional), IP address, port, and password. To connect, click the check box next to a remote computer, and then click Connect. You can connect to up to 4 remote computers at a time. Select All Name IP Address Port Password Connect Computer 1 Computer 2 Computer 3 Computer 4 Manage Remote Computers You can scan the network for remote computers. You also can add, edit, and delete them. Remote computers that have been discovered are listed here. Name IP Address Port Type Status Refresh Scan... Add... Edit... Delete Local System Logout

The OSD allows you to connect to remote computers, add users, and modify KE8220 system settings. A menu bar is located on the left side of the OSD. Click on a menu button to display its related dialog boxes and options. Menus and dialog boxes are explained in the table below.

Menu Dialog Box Action
Remote Computers	Connect Allows users to	connect to remote computers and add,edit, and delete remote computers from the list. Users also can scan the network for remote computers.
Local System	Overview Provides an overview of the KE8220 settings.
	General Sets the system name, display language, keyboard layout,resolution, hotkey, standby mode, and video push options.
	User Management Allows administrators to manage users.
	LAN Configures the TCP/IP settings for the KE8220 on your Ethernet network.
	Wireless Configures the KE8220 for deployment on a wireless LAN.
	Date / Time Allows administrators to set up the KE8220 time parameters.
	System Log Allows administrators to view the KE8220 log.
Logout Logs users out of the KE8220.

Connecting to Remote Computers

Information on connecting the KE8220 to remote computers can be found in Chapter 5, Remote Computer Operation.

Viewing KE8220 Settings

You can view a summary of the KE8220 settings, as well as the current firmware version.

To view a summary of the KE8220 settings:

From the Local System menu, select Overview. The Overview dialog box appears.

KE8220 - Overview Remote Computers Local System Overview General User Management LAN Wireless LAN Access Point SSID: ATEN-KE8220-01DC Mode Alt-Hoc Channel: 1 Encryption: OFF Status: Connected DHCP Server: ON Internet Protocol (TCP/IP) Type: None IP Address: None Subnet Mask: None Default Gateway: None MAC Address: None System Information Firmware Version: 1.2.113.001 Copyright © 2007 ATEN International Co., Ltd. All rights reserved. Logout

Configuring Local System Settings

KE8220 system settings are configured from the General dialog box.

To open the General dialog box:

From the Local System menu, select General. The General dialog box appears.

KE8220 - General Remote Computers Local System Overview General User Management LAN Wireless Date/Time System Log Logout System System Name: ATEN-KE8220-01DC Display Language: English Keyboard Layout: English (U.S.) Resolution: XBA (1024x768)@60Hz Hotkey Scroll Lock, Scroll Lock Ctrl, Ctrl Standby Mode Standby after minutes On course previous press Video Push Options Overwrite first video stream Alert second video stream Deny second video stream Apply

Setting the System Name

The KE8220 uses the system name to identify itself to remote computers.

To set the system name for the KE8220:

1. From the Local System menu, select General. The General dialog box appears.

2. Under System, type a system name for the KE8220. System names can be up to 20 characters long.

3. Click Apply.

Setting the Display Language

Choose from among the following languages to display text in the KE8220 graphical OSD: English, German, Japanese, or Traditional Chinese. The default display language is English.

To set the display language:

1. From the Local System menu, select General. The General dialog box appears.
2. In the Display Language drop-down list, select the language that you wish to use to display text in the KE8220 graphical OSD.
3. Click Apply.
4. In the dialog box that appears, click Yes if you want the new display language to take effect immediately.

Setting the Keyboard Layout

The KE8220 recognizes the following keyboard layouts: English (U.K.), English (U.S.), French, German, Italian, Japanese, Korean, Spanish., and Thai. Choose the layout of the keyboard that was connected during installation. The default keyboard layout is English (U.S.).

Note: The KE8220 recognizes only ASCII characters. Language characters other than English will not display correctly.

To set the keyboard layout:

1. From the Local System menu, select General. The General dialog box appears.
2. In the Keyboard Layout drop-down list, select the layout of the keyboard that you connected to the KE8220 during installation.
3. Click Apply.

Setting the Resolution

You can set the output resolution to be optimized for a display device connected to the KE8220.

To set the resolution:

1. From the Local System menu, select General. The General dialog box appears.
2. In the Resolution drop-down list, select the resolution that best suits the display device connected to the KE8220. Select from:

♦ XGA (1024 x 768) @ 60 Hz (default)
♦ XGA (1024 x 768) @ 75 Hz
♦ WXGA (1280 x 768) @ 60 Hz
♦ WXGA (1280 x 768) @ 75 Hz
♦ SXGA (1280 x 1024) @ 60 Hz.

1. Click Apply.

2. In the dialog box that appears, click Yes if you want the new display resolution to take effect immediately.

Setting the Hotkey

You can use the hotkey to switch between the graphical OSD and the VNC console. The default hotkey is [Scroll Lock, Scroll Lock].

To set the hotkey:

1. From the Local System menu, select General. The General dialog box appears.
2. Under Hotkey, select either Scroll Lock, Scroll Lock or Ctrl, Ctrl.
3. Click Apply.

Setting Standby Mode

You can enable standby mode, which will turn off video to the display device if the user is idle for too long. You also can choose to password protect the KE8220 upon resuming from standby mode. When the KE8220 is in standby mode, the Power LED on the front panel of the KE8220 illuminates (red). The KE8220 automatically exits standby mode when there is mouse or keyboard input.

To enable standby mode:

1. From the Local System menu, select General. The General dialog box appears.
2. Select Standby after and enter the number of minutes after which the KE8220 should standby if there is no input from the user.
3. Select On resume, password protect to require the user to enter a password when resuming after standby mode.
4. Click Apply.

To disable standby mode:

1. From the Local System menu, select General. The General dialog box appears.
2. Click to clear the Standby after check box.
3. Click Apply.

Setting the Video Push Options

You can set how the KE8220 responds when a second computer uses AltusenVNC to push video to the KE8220 while another computer is already pushing video to the KE8220. Available options are:

• Override first video stream – the second video stream pushed to the KE8220 overrides the first. This is the default option.
• Alert second video stream – an alert displays on the monitor connected to the KE8220 when pushing a second video stream; you can switch to or cancel the second video stream.
• Deny second video stream – denies access of a second video stream to the KE8220.

To set the Video Push option:

1. From the Local System menu, select General. The General dialog box appears.

2. Under Video Push Options, select one of the options listed above.

User Management

Administrators can add up to 64 users to the KE8220. The KE8220 stores the username and password for each user. Administrators can also edit user settings or delete a user. Once users have been added, they can use their usernames and passwords to login to the KE8220.

When adding and editing users, administrators can choose whether users have administrative privileges. Administrators can configure settings for the KE8220, manage user accounts, and upgrade the KE8220 firmware.

You can add, edit, and delete users from the User Management dialog box.

To open the User Management dialog box:

From the Local System menu, select User Management. The User Management dialog box appears.

xE8020 - User Management Remote Computers Local System Overview General User Management LAN Wireless Date/Time System Leg Logout Users Name Type test80011 Administrator test80001 User 49799999 User administrator Administrator Get Cancel Other

Adding a User

To add a user:

1. From the Local System menu, select User Management. The User Management dialog box appears.

2. Under Users, click Add. The Add New User dialog box appears.

Add New User Username: Daniel Password: ********** Confirm Password: ********** Administrator OK Cancel

1. Type a name for the user. Usernames can be from 6 to 16 characters long. Legal characters include: a–z, A–Z, 0–9, space, hyphen, and underscore. Usernames are case sensitive.

2. Type a password for the user. Passwords can be from 8 to 16 characters long. Passwords are case sensitive.

3. Confirm that the password was typed correctly by typing it again.

4. Select whether the user is an administrator.

5. Click OK to finish adding the user, or click Cancel to cancel the operation.

Editing a User

To edit a user:

1. From the Local System menu, select User Management. The User Management dialog box appears.
2. Under Users, click to select a user, and then click Edit (or double-click on a user). The Edit User dialog box appears.

Edit User Leave the password fields blank to keep the same password. Username: Daniel Password: ********** Confirm Password: ********** Administrator OK Cancel

1. Edit the user settings that you wish to change. Leave the password fields blank to keep the same password.
2. Click OK to save your changes, or click Cancel to cancel the operation.

Deleting a User

To delete a user account:

1. From the Local System menu, select User Management. The User Management dialog box appears.
2. Under Users, click to select the user that you wish to delete.
3. Click Delete. The Confirm User Delete dialog box appears.
4. Click Yes to delete the user, or click No to cancel the operation.

Configuring Network Settings

The KE8220 uses standard TCP/IP protocol to communicate with computers. You can attach the KE8220 to your Ethernet network via the LAN port, or install the Wireless-G USB Adapter to connect to a wireless LAN. You can choose to configure the KE8220's TCP/IP properties manually, or dynamically assign them using Dynamic Host Configuration Protocol (DHCP).

Configuring a Router, Gateway, or Firewall

You may need to open the following ports in your router, gateway, or firewall. This will ensure that the KE8220 can communicate properly with remote computers that have AltusenVNC installed.

TCP ports: 1352, 1353, and 6998 (depends on remote computer setting)

UDP ports: 1352

Note: Windows Vista users must ensure that AltusenVNC is added to the list of Windows firewall exceptions and that Don't Allow Exceptions is not enabled.

Configuring Ethernet Settings

To configure the TCP/IP settings for the Ethernet connection:

1. From the Local System menu, select LAN. The LAN dialog box appears.

KE8220 - LAN Remote Computers Local System Overview General User Management LAN Wireless Date/Time System Log Logout Internet Protocol (TCP/IP) Obtain an IP address automatically (DHCP) Use the following static IP address: IP Address: 192.198.0.60 Subnet Mask: 298.295.256.9 Default Gateway: 192.198.0.254. Apply

1. Under Internet Protocol (TCP/IP), choose Obtain an IP address automatically (DHCP). Or, choose Use the following static IP address, and then manually enter the IP address, subnet mask, and default gateway. If you are unsure, ask your network administrator for the correct settings.
2. Click Apply.

Configuring Wireless Network Settings

You can find wireless devices and connect to a wireless network. Wireless network settings are configured from the Wireless dialog box.

To open the Wireless dialog box:

From the Local System menu, select Wireless. The Wireless dialog box appears.

KE8220 - Wireless Remote Computers Local System Overview General User Management LAN Wireless Date/Time System Log Logout -Wireless Network Network list SSID Mode Channel Encryption Signal Status Refresh suncom Infrastructure 6 None 87/100 Disconnected suncom Infrastructure 8 None 69/100 Disconnected Aten_4F_KE8220 Ad-Hoc 11 None 65/100 Disconnected ATEN_4F_PM_KE8220 Ad-Hoc 11 None 67/100 Disconnected SSID: ATEN-KE8220-01DC Channel: 1 Mode: Ad-Hoc Save Configuration Authentication: Open Encryption: None Key Format: hexadecimal Key Length: 548/13 *Key: (10 hexadecimal values required) *Username: *Password: Status: ATEN-KE8220-01DC - Connected * = Required field - Internet Protocol (TCP/IP) ○ Such an IP address (Inpository DHCP) ○ Use the following static IP address: IP Address: 192.168.1.60 Submit Mask: 255.255.255.0 Default Gateway: 192.168.1.254 DHCP Server: Start IP: 192.169.1 .70 End IP: 192.169.1 .100

After you install the Wireless-G USB Adapter, the KE8220 searches for access points (AP) and other wireless devices. It displays information about the wireless devices it discovers in the Network list. Select a device from the Network list to display detailed information about it in the fields below. You can update the list at any time by clicking Refresh.

If a wireless device does not broadcast its Service Set Identifier (SSID), it will not appear in the Network list. However, you can still associate with such devices by manually configuring their settings.

The table below describes the Wireless Network settings:

Item Description
SSID Service Set Identifier – displays the unique name associated with the wireless LAN. The SSID is identical for each device or station on the wireless LAN.
Mode Displays the operating mode of the wireless network:Infrastructure:The KE8220 communicates with other wireless devices and the wired network through an access point (AP).Ad-Hoc:The KE8220 communicates directly with other wireless devices without the use of an AP.
Channel Displays the channel used for data transmission.
Authentication Displays the authentication options in Infrastructure Mode. Options are Open, Shared, WPA, WPA2, WPA-PSK, and WPA2-PSK.
Encryption	Displays whether the wireless device requires Wired Equivalent Privacy (WEP) encryption.
Signal Displays the strength of the signal from the AP or wireless device.
Status Displays the status of the KE8220's connection to the wireless network:Connected:The KE8220 is associated with an AP or wireless device.Disconnected:The KE8220 is not associated with an AP or wireless device.
Refresh Clicking Refresh updates the Network list.
Connect	Clicking Connect tries to associate the KE8220 with the AP or wireless device that you selected or manually configured. When switching to another AP, the WEP key of new AP should be input.
Save Configuration	If selected, the AP's settings are permanently saved. If the KE8220 is powered off, it will automatically try to associate with the same AP when it is powered on again.
Key Format Allows you to select the WEP key format:Hexadecimal:The WEP key consists of alphanumeric characters 0–9 and A–F.ASCII:The WEP key consists of 7-bit ASCII characters.
Key Length	Allows you to select the WEP key length:64 bit,128 bit,or 256 bit.

Ad-Hoc Mode

In Ad-Hoc mode, computers connect directly to the KE8220 without needing an access point. In this case, the KE8220 acts as a server which computers connect to. Because of this, the KE8220 IP address cannot be obtained dynamically using DHCP; instead, the KE8220 IP address must be set manually.

With DHCP server mode automatically activated in Ad-Hoc mode, the start and end IP address range, as specified in the DHCP Server section of Internet Protocol (TCP/IP), can be set. This range represents the maximum number of IP addresses that can be automatically assigned to computers connecting to the KE8220.

Note: The first three parts of the IP address are configured in the IP Address text box; only the last part of the IP address can be set for the start and the end of the range.

Configuring TCP/IP Settings in Ad-Hoc Mode

To configure the TCP/IP settings for the wireless network in Ad-Hoc mode:

1. From the Local System menu, select Wireless. The Wireless dialog box appears.

2. Under Internet Protocol (TCP/IP), manually enter the IP address, subnet mask, default gateway, start IP, and end IP. If you are unsure, ask your network administrator for the correct settings, or simply leave the default settings.

Configuring the KE8220 as a Server in Ad-Hoc Mode

To configure the KE8220 as a server in Ad-Hoc mode:

1. Make sure the Wireless-G USB Adapter is attached to the KE8220.

2. From the Local System menu, select Wireless. The Wireless dialog box appears.

3. In the fields provided under Wireless Network, enter the settings for the KE8220:

a) Type the SSID for the KE8220.
b) Select Ad-Hoc as the wireless networking mode.
c) Enter the channel.

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1. Enabling WEP encryption for the KE8220 is optional.

a) If WEP encryption is enabled, select the key length and format.
b) In the field provided, enter the WEP key. (The WEP key format and number of characters required are displayed under the field. The number of characters already entered is displayed to the right of the field.)

1. If you want to use these settings permanently, select Save Configuration.

2. Click Connect. The status displays the SSID Name - Connected.

3. Use your computer's list of wireless network connections to connect to the KE8220.

Infrastructure Mode

In Infrastructure mode, computers connect to the KE8220 using an access point (AP). The AP may also be connected to a cabled network and the Internet which can be used by the KE8220 to connect to local and remote computers. In this case, the KE8220 does not acts as a server (the DHCP Server section of Internet Protocol (TCP/IP) is disabled), but is simply another node on the network which computers can connect to. Because of this, the KE8220 IP address can be obtained dynamically using DHCP, or set manually.

Configuring TCP/IP Settings in Infrastructure Mode

To configure the TCP/IP settings for the wireless network in Infrastructure mode:

1. From the Local System menu, select Wireless. The Wireless dialog box appears.
2. Under Internet Protocol (TCP/IP), choose Obtain an IP address automatically (DHCP). Or, choose Use the following static IP address, and then manually enter the IP address, subnet mask, and default gateway. If you are unsure, ask your network administrator for the correct settings.
3. Click Apply.

Connecting to APs or Wireless Devices in Infrastructure Mode

To associate with an access point (AP) or other wireless device:

1. From the Network list, select the AP or wireless device with which you wish to associate. If you want to use the default settings provided by the AP, skip to Step 3. If you want to change the default settings, or the AP, or the wireless device you wish to associate with does not appear in the list, go to Step 2.

2. In the fields provided, enter the settings for the AP or wireless device:

a) Type the SSID for your wireless network.
b) Select Infrastructure as the wireless networking mode.
c) Enter the channel.

1. If the AP or wireless devices requires authentication, select from Open, Shared, WPA, WPA2, WPA-PSK, WPA2-PSK.

2. If the AP or wireless device requires WEP encryption, enable it.

3. Select the WEP encryption key length and format.

4. In the field provided, enter the WEP key. (The WEP key format and number of characters required are displayed under the field. The number of characters already entered is displayed to the right of the field.)

5. If you want to use these settings permanently, select Save Configuration.

6. Click Connect. The KE8220 will try to associate with the AP or wireless device. If the KE8220 is successful, the status will change to Connected.

Date/Time

The Date/Time dialog box lets the Administrator set up the KE8220 time parameters.

To view the Date/Time dialog box, from the Local System menu, select Date/Time. The Date/Time dialog box appears.

KE0220 - Date/Time Remote Computers Local System Overview General User Management LAN Wireless Date/Time System Log Layout - Time Zone [GMT 195001 T196] Apply - Date / Time - Date: January 1970 Su Mo Tu Wa Th Fri Sa 4 6 6 7 8 9 10 11 12 13 14 16 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 + - Time 11 20 50 - Synchronization ✓ Synchronization with NTP server Synchronization

• To establish the time zone that the KE8220 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is.
  ◆ Check the box to enable Daylight Saving Time.
• To set the date and time, use the drop down menus for month and year, click on the date in the calendar graphic.
  ◆ To set the time, use the 24 hour HH:MM:SS format.
  ◆ Check the box to synchronize with NTP server.
• Click Apply to save your changes.

System Log

The KE8220 supports a System Log that tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as the new events come in. The System Log can only be viewed by Administrators.

To view the System Log, from the Local System menu, select System Log. The System Log dialog box appears.

KE8220 - System Log Remote Computers Local System Overview General User Management LAN Wireless Date/Time System Log System Log No Date/Time User Description 0140 1970-01-01 11:10:16 System Get IP address (172.17.17.8) from DHCP server 0139 1970-01-01 10:55:16 System Get IP address (172.17.17.8) from DHCP server 0138 1970-01-01 10:40:16 System Get IP address (172.17.17.8) from DHCP server 0137 1970-01-01 10:31:03 System Get IP address (172.17.17.8) from DHCP server 0136 1970-01-01 10:16:04 System Get IP address (172.17.17.8) from DHCP server 0136 1970-01-01 10:01:04 System Get IP address (172.17.17.8) from DHCP server 0134 1970-01-01 09:45:04 System Get IP address (172.17.17.8) from DHCP server 0133 1970-01-01 09:31:04 System Get IP address (172.17.17.8) from DHCP server 0132 1970-01-01 09:16:03 System Get IP address (172.17.17.8) from DHCP server 0131 1970-01-01 09:01:04 System Get IP address (172.17.17.8) from DHCP server 0130 1970-01-01 08:45:04 System Get IP address (172.17.17.8) from DHCP server 0129 1970-01-01 08:31:03 System Get IP address (172.17.17.8) from DHCP server 0128 1970-01-01 08:18:04 System Get IP address (172.17.17.8) from DHCP server 0127 1970-01-01 08:01:23 System Fail to synchronize with NTP server 0126 1970-01-01 09:01:04 System Get IP address (172.17.17.8) from DHCP server 0126 1970-01-01 08:00:69 administrator Login successfully 0124 1970-01-01 08:00:21 System Fail to get IP address from DHCP server (Default IP=127.0.6.1) 0123 1970-01-01 09:00:69 System System powered on (FAV Ver. 1.2.119.06) 0122 1970-01-01 13:30:65 System Fail to synchronize with NTP server 0121 1970-01-01 09:00:13 System Get IP address (10.3.186.155) from DHCP server 0120 1970-01-01 08:00:65 System System powered on (FAV Ver. 1.2.119.06) 0119 1970-01-01 08:00:13 System Det IP address (10.3.186.155) from DHCP server 0118 1970-01-01 09:00:66 System System powered on (FAV Ver. 1.2.119.06) 0117 1970-01-01 08:00:17 System Fail to synchronize with NTP server 0116 1970-01-01 09:00:33 System Get IP address (10.3.186.355) from DHCP server Clear Log

Records in the System Log are color-coded according to the following table:

Color Definition

Black Records shown in black are system messages.

Blue Records shown in blue are login/logout records and connection information.

Red Records shown in red are errors or failed attempts.

- Administrators can clear the System Log from in the local OSD. To clear the System Log, from the Local System menu, select System Log, then click Clear Log.

Downloading the System Log

The System Log can be downloaded using the KE8220VNC software. See Downloading the System Log, page 52 for further details.

Logging Out

When you are finished using the KE8220, click Logout to exit.

Overview

AltusenVNC is a program that runs on Windows-based remote computers. It enables up to 127 KE8220 at a time to connect to a remote computer and control it. Additionally, a remote computer running AltusenVNC can push video to a KE8220.

AltusenVNC captures video from the remote computer and sends it to the KE8220, while keyboard and mouse input from the KE8220 is captured and sent to the remote computer.

Two versions of AltusenVNC are shipped with the KE8220. One version is built into the KE8220 and is available as an executable download file from the KE8220. This version of AltusenVNC is not a full installation package and is used for creating temporary connections to the KE8220 – meeting room presentations are ideal for downloading the AltusenVNC executable file.

Another version of the AltusenVNC software is available from the installation CD provided with the KE8220. This version of AltusenVNC can be configured to run as a service or an application and is ideal for computers that need to be monitored remotely and accessed anytime using the KE8220, even after the computer has been shutdown and restarted.

Note: Performance depends upon the remote computer's configuration and the network's load capacity. When more than one KE8220 user connects to a remote computer, they share the keyboard and mouse.

Downloading the AltusenVNC Executable

If you do not know the IP address of the KE8220, use the following steps to download the AltusenVNC executable file:

1. Connect a monitor/display device to the KE8220 (connecting a keyboard and mouse is optional), connect the KE8220 to a LAN or insert the wireless LAN adapter into the KE8220, and then connect the power adapter to the KE8220 to power it on.
2. Log in to the OSD (see page 16) and change the IP address to one that is appropriate for the network that the KE8220 resides on. See Configuring Network Settings, page 27, for more details.
3. Ensure that your computer is connected to a LAN/WAN and enter the IP address into your computer's web browser to access the KE8220 webpage and download a copy of the AltusenVNC executable file.
4. Save the file to any location on your computer.
5. Double-click the saved file to start AltusenVNC.

If you know the IP address of the KE8220, use the following steps to download the AltusenVNC executable file:

1. Connect the KE8220 to a LAN or insert the wireless LAN adapter into the KE8220 and connect the power adapter to the KE8220 to power it on.
2. Ensure that your computer is connected to a LAN/WAN and enter the IP address into your computer's web browser to access the KE8220 webpage and download a copy of the AltusenVNC executable file.
3. Save the file to any location on your computer.
4. Double-click the saved AltusenVNC executable file to start AltusenVNC.

When the software is successfully installed, the “Push Video to KE8220” dialog box automatically opens (see Pushing Video to the KE8220, page 50); the program icon appears on the computer’s desktop, and the AltusenVNC icon appears in the taskbar (see Starting AltusenVNC, page 46)

When you are finished using the AltusenVNC executable file, simply delete it to completely remove AltusenVNC from your computer.

To configure AltusenVNC, see page 48 for details.

Installing AltusenVNC on Remote Computers

Install AltusenVNC on remote computers that you want to access from the KE8220. AltusenVNC comes with an unlimited license, so you can install it on as many remote computers as necessary.

During installation, choose whether to install AltusenVNC as a service or an application. If you install AltusenVNC as a service, it starts when Windows is booted and continues to run in the background. It is a good idea to install AltusenVNC as a service if the remote computer must be accessible whenever the operating system is running. Also, when you install AltusenVNC as a service, KE8220 users can use the Ctrl-Alt-Delete command on the remote computer.

If you choose to install AltusenVNC as an application, you will need to manually start it each time and KE8220 users will not be able to use the Ctrl-Alt-Delete command on the remote computer. You should install AltusenVNC as an application if you will use it only occasionally, such as on a laptop computer to push video to the KE8220.

During installation, you will be asked to choose the language that AltusenVNC will use to display user interface text once the installation is complete. If you wish to change the display language, you must reinstall AltusenVNC.

You may need to open certain ports in your router, gateway, or firewall to ensure that AltusenVNC can communicate properly with the KE8220. To see which ports are used, see Configuring a Router, Gateway, or Firewall, page 27.

Note: Installing AltusenVNC as a service may not be supported for some Windows operating systems. Please check our Website to see if support has been added to a newer version of AltusenVNC.

To install AltusenVNC on a remote computer:

1. Insert the KE8220 installation CD into the CD drive of the computer you want to install AltusenVNC and wait a few seconds for the installation program to autostart.

Note: If the installation program fails to start, use your computer's file browser to navigate to the CD drive and double-click the AltusenVNC.exe installation file.

1. If you previously installed AltusenVNC and are not installing a newer version, the following dialog box appears requiring your confirmation:

Setup Current Version: 1.0.086 Upgrade Version: 1.0.086 The Upgrade Version is older than (or equal to) the Current Version. Are you sure you want to continue upgrading AltusenVNC? Yes No

1. Click Yes to continue. Or, click No to cancel. If you clicked Yes, the Setup AltusenVNC dialog box appears.

Setup - AltusenVnc Welcome to the AltusenVnc Setup Wizard This will install AltusenVnc on your computer. It is recommended that you close all other applications before continuing. Click Next to continue, or Cancel to exit Setup. Next > Cancel

1. Click Next. The following dialog box appears:

Setup - AltusenVnc License Agreement Please read the following important information before continuing. Please read the following License Agreement. You must accept the terms of this agreement before continuing with the installation. GNU GENERAL PUBLIC LICENSE Version 2. June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed to take away your ○ I accept the agreement ○ I do not accept the agreement < Back Next > Cancel

1. Read and accept the license agreement, and then click Next. The following dialog box appears:

Setup - AltusenVNC Select Destination Location Where should AltusenVNC be installed? Setup will install AltusenVNC into the following folder. To continue, click Next. If you would like to select a different folder, click Browse. C:\Program Files\Altusen\KE8220 Browse... At least 2.6 MB of free disk space is required. < Back Next > Cancel

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1. Select the installation folder, and then click Next.

The following dialog box appears:

Setup - AltusenVnc Select Start Menu Folder Where should Setup place the program's shortcuts? Setup will create the program's shortcuts in the following Start Menu folder. To continue, click Next. If you would like to select a different folder, click Browse. AltusenVNC Browse... < Back Next > Cancel

1. Select the Start Menu folder in which you wish the program's shortcut created, and then click Next. The following dialog box appears:

Setup - AltusenVNC Select Installation Type How should Setup install AltusenVNC? Select the type of installation you would like Setup to perform, then click Next. Install AltusenVNC as an application ○ If you prefer to start it manually, or you intend to use it occasionally. Install AltusenVNC as a service. ● If you want it to run automatically whenever your computer boots up and you intend to use it often. < Back Next > Cancel

1. Select the type of installation, and then click Next.

Note: Installing AltusenVNC as a service may not be supported for some Windows operating systems. If it is not supported for your system, this option will be unavailable. Please check our Website to see if support has been added to a newer version of AltusenVNC.

The following dialog box appears:

Setup - AltusenVNC Select Display Language Which language shouldAltusenVNC use to display text? Select the language you would likeAltusenVNC to use to display text,then click Next. English < Back Next > Cancel

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(Continued from previous page.)

1. Select the language that you wish to use to display text in AltusenVNC, and then click Next. The following dialog box appears:

Setup - AltusenVNC Select Additional Tasks Which additional tasks should be performed? Select the additional tasks you would like Setup to perform while installing AltusenVNC, then click Next. Additional icons: ✓ Create a desktop icon < Back Next > Cancel

1. Select whether to add an AltusenVNC shortcut icon on the Desktop and click Next. The following dialog box appears:

Setup - AltusenVNC Ready to Install Setup is now ready to begin installing AltusenVNC on your computer. Click Install to continue with the installation, or click Back if you want to review or change any settings. Destination location: C:\Program Files\Altusen\KE8220 Start Menu folder: AltusenVNC Select Installation Type: Install AltusenVNC as an application Select Display Language: English < Back Install Cancel

1. Click Install. After AltusenVNC installs on your computer, the following dialog box appears:

Setup - AltusenVNC Completing the AltusenVNC Setup Wizard Setup has finished installing AltusenVNC on your computer. The application may be launched by selecting the installed icons. Click Finish to exit Setup. ✓ Start AltusenVNC ✓ View the README file Finish

1. Click Finish to exit Setup. If you selected Start AltusenVNC, the AltusenVNC Settings dialog box appears.

AltusenVNC Settings Name: @ten.tw-101 Password: Network IP Address: 10.10.10.10 Port: 6998 View Settings ✓ Match KE8220 Display Resolution ☐ Remove Wallpaper for KE8220 ☐ Capture Alpha Blending OK Cancel

Note: By default, the computer's name is displayed in the Name field. You can change the name by selecting the field and typing in a new name. The KE8220 uses this name, and the computer's IP address, to identify the computer on a network. See Configuring AltusenVNC Settings, page 48.

1. Type in a password and click OK. The AltusenVNC installation is complete.

Starting AltusenVNC

AltusenVNC starts automatically the first time it is downloaded. If it is closed, it can be started again by double-clicking the program icon on your desktop or in the taskbar. If you installed AltusenVNC as an application, you can also do the following to start it:

From the Start menu, select Programs > AltusenVNC > AltusenVNC. The AltusenVNC icon will appear in the notification area of the taskbar indicating that it is running and displaying your computer's IP address.

AltusenVNC AltusenVNC is running IP:13.9.13.139

If you installed AltusenVNC as a service, do the following to start it:

Restart the computer. After the computer restarts, AltusenVNC will run as a service. The AltusenVNC icon will appear in the notification area of the taskbar.

Closing AltusenVNC

To close AltusenVNC, click the AltusenVNC icon in the notification area of the taskbar, and select Exit.

If you installed AltusenVNC as a service, the next time you reboot the computer the AltusenVNC service will also start. To completely remove the service and prevent AltusenVNC from starting the next time Windows is booted, see Removing the AltusenVNC Service, page 47.

Installing the AltusenVNC Service

Installing AltusenVNC as a service may not be supported for all versions of Windows. If you are unable to install AltusenVNC as a service, please check our Website to see if a newer version of AltusenVNC supports this feature for your version of Windows.

To install the AltusenVNC service:

1. From the Start menu, select Programs > AltusenVNC > AltusenVNC (Service Mode) > Install AltusenVNC Service. The following dialog box appears.

AltusenVNC The AltusenVNC service was successfully registered The service may be started from the Control Panel, and will automatically be run the next time this machine is reset OK

1. Click OK.

2. Restart the computer. After the computer restarts, AltusenVNC will run as a service. The AltusenVNC icon will appear in the notification area of the taskbar.

Removing the AltusenVNC Service

To remove the AltusenVNC service:

1. From the Start menu, select Programs > AltusenVNC > AltusenVNC (Service Mode) > Remove AltusenVNC Service. The following dialog box appears.

AltusenVNC The AltusenVNC service has been unregistered OK

1. Click OK. The AltusenVNC service is removed.

Configuring AltusenVNC

If AltusenVNC was installed properly and is running, the AltusenVNC icon will appear in the notification area of the taskbar.

Icon Description
	A red screen indicates that AltusenVNC is running.
	A blue screen indicates that AltusenVNC is running and at least one KE8220 is connected.

Configuring AltusenVNC Settings

Before using AltusenVNC the first time you must configure the settings.

Note: 1. You can only use ASCII characters to type text in AltusenVNC.

1. Configuration of AltusenVNC installation and executable versions is the same.

To configure the AltusenVNC settings:

1. Click the AltusenVNC icon in the notification area of the taskbar. A pop-up menu appears.

2. From the pop-up menu, select Settings. The AltusenVNC Settings dialog box appears.

AltusenVNC Settings Name: Robert Password: ******** Network IP Address: 10.0.13.226 Port: 6998 View Settings ✓ Match KE8220 Display Resolution ☐ Remove Wallpaper for KE8220 ☐ Capture Alpha Blending OK Cancel

1. Enter a name for the remote computer. Remote computer names can be up to 16 characters long. By default, the computer's name is displayed. You can change the name by selecting the field and typing in a new name. The KE8220 uses this name, and the computer's IP address, to identify the computer on a network.
2. Type a password for the remote computer. Passwords can be up to 8 characters long. Users must enter this password when connecting to the remote computer from the KE8220.
3. Under Network, type the port that AltusenVNC will use to communicate with the KE8220. If you don't have any reason to change this, use the default port setting (6998).

4. Under View Settings:

5. Select Match KE8220 Display Resolution if you wish AltusenVNC to resize the remote computer's display resolution to match that of the KE8220 when they are connected. After the connection is ended, the remote computer's display resolution will revert to the original setting. Matching the display resolutions enables KE8220 users to view the remote computer's entire desktop environment in Full Screen mode without scroll bars.

6. Select Remove Wallpaper for KE8220 to remove the remote computer’s wallpaper from the KE8220’s display. Removing wallpaper improves performance by reducing the amount of processing power and network bandwidth required to transmit the remote computer’s display to the KE8220.
7. Select Capture Alpha Blending to display the remote computer’s alpha blending on the KE8220’s display.

Note: Enable Capture Alpha Blending to improve the display of computers running Windows Vista.

1. Click OK to save your changes. Or, click Cancel to close the dialog box without saving changes.

Pushing Video to the KE8220

You can push video to a KE8220 from a remote computer running AltusenVNC. When you push video, AltusenVNC initiates a connection to the KE8220 to display the remote computer's desktop environment on the display device connected to the KE8220.

Connections to KE8220 start from the Push Video to KE8220 dialog box.

The Push Video to KE8220 dialog box can be opened in three ways:

1. Double-click the AltusenVNC icon on your desktop;
2. Click on AltusenVNC in the Start Menu; or
3. Right-click the AltusenVNC icon in the notification area of the taskbar and select Push Video to KE8220. The Push Video to KE8220 dialog box appears.

Push Video to KE8220 To send video to a KE8220, please select it from the list and click "Connect". Destination: Name IP address Status KE8220001074450000 172.17.17.22 Ready Connect Disconnect Refresh Cancel Manual setting

The Push Video to KE8220 dialog box lists all KE8220 that have been discovered automatically. If the KE8220 that you wish to connect to is not listed, you can still connect to it by manually entering the IP address.

The dialog box also indicates the status of each KE8220:

Status Description
Ready The KE82	20 is ready to accept connections from remote computers.
Busy	The KE8220 is in use, but you may still try to connect. See Setting the Video Push Options, page 23 for details.

To push video from the remote computer to a KE8220:

1. Open the Push Video to KE8220 dialog box (see page 50).
2. Select the KE8220 from the list.

-OR- if the KE8220 that you wish to connect to is not listed:

Click Manual Setting and enter the IP address.

1. Click Connect. Depending on the Video Push option selected in the graphical OSD (see Setting the Video Push Options, page 23), a dialog box may appear on the KE8220 user's screen requesting that the user accept or refuse the connection. If the KE8220 user does not respond within 10 seconds, the attempt to connect is aborted. If the connection is successful, the color of the AltusenVNC icon will change to blue and the remote computer's desktop environment will appear on the KE8220 display device. Or, click Cancel to close the dialog box without connecting to the KE8220.

Note: Windows users must ensure that AltusenVNC is added to the list of Windows firewall exceptions and that Don't Allow Exceptions is not enabled.

1. Click Disconnect to close the connection to the KE8220.

Downloading the System Log

The KE8220 supports a system log that records up to 512 records. To view the System Log, see System Log, page 35.

The System Log can be downloaded in CSV format using AltusenVNC. To download the System Log:

1. Right-click the AltusenVNC icon in the notification area of the taskbar and select Download KE8220 System Log. The Download System Log dialog box appears.

Download KE8220 System Log To download the system log from a KE8220, enter an Administrator's username and password. Either enter the IP address of the KE8220, or select the KE8220 from the list, and then click Download. Username: Dimitri Password: •••••••••• IP Address: Refresh Name Status Download Cancel

1. Enter an administrator's name and password, and enter the KE8220's IP address or select it from the list. Click Download.

Note: Select the checkbox to clear the log after download.

Uninstalling AltusenVNC

To uninstall AltusenVNC:

1. From the Start menu, select Programs > AltusenVNC > Uninstall AltusenVNC.
2. Click Yes and OK when prompted. AltusenVNC service is removed.

Chapter 5

Remote Computer Operation

Remote Computer Connection

Connecting to Remote Computers

You can connect up to 4 remote computers at one time to the KE8220 through a LAN, WLAN, or the Internet. AltusenVNC must be properly configured and running on remote computers that you wish to connect to. You will need the IP address, port, and password that were entered when AltusenVNC was configured on the remote computer. (To configure AltusenVNC on remote computers, see Installing AltusenVNC on Remote Computers, page 39, for details.) All connections to remote computers start from the Connect dialog box.

To open the Connect dialog box:

Select the Remote Computers menu. The Connect dialog box appears.

KE9220 - Connect Remote Computers Connect Connect to Remote Computers Enter the remote computer's name (optional), IP address, port, and password. To connect, click the check box next to a remote computer, and then click Connect. You can connect to up to 4 remote computers at a time. Select All Name IP Address Port Password Computer 1 Jane 10.0.100.193 6998 ****** Computer 2 Computer 3 Computer 4 Manage Remote Computers You can scan the network for remote computers. You also can add, edit, and delete them. Remote computers that have been discovered are listed here. Name IP Address Port Type Status Robert 10.0.13.226 6998 Auto Ready Jane 10.0.100.193 6998 Manual Unknown Refresh Scan... Add... Edit... Delete Local System Logout

The Connect dialog box is divided into two areas:

• Connections to remote computers are initiated in the Connect to Remote Computers area.
• The Manage Remote Computers area stores remote computers that have been added to the KE8220 automatically, manually, or through scanning the network. It also provides information about the status of the remote computers and how they were added. The table below describes the remote computer information.

Column Description
Name Displays	the name of the remote computer (if one has been given).
IP Address Displays	plays the IP address of the remote computer.
Port Displays the port that the KE8220 uses to communicate with the remote computer.
Type	Auto: Remote computers that are running AltusenVNC and lie within the same subnet as the KE8220 are automatically discovered and added.Scan: Remote computers that were discovered through scanning the network.Manual: Remote computers that were manually added.
Status Displays	the current status of the remote computer:◆ Ready: The remote computer is ready to accept connections.◆ Busy: At least one other user is connected to the remote computer. If you connect now, you will share the connection with the other user(s).◆ Unknown: The KE8220 cannot determine the status of the remote computer.

To connect to one or more remote computers:

1. Select the Remote Computers menu. The Connect dialog box appears.
2. Under Connect to Remote Computers, enter a remote computer's IP address, port, and password on a single line. (If the remote computer that you wish to connect to has already been added to the KE8220, select it from either the Name or IP Address drop-down lists. The port is entered automatically.)

3. Repeat this procedure for each remote computer that you wish to connect to. You can connect to up to 4 remote computers at a time.

4. Click the check box next to each remote computer that you wish to connect to. Or, choose Select All to connect to all 4 remote computers at once.

5. Click Connect. The KE8220 VNC Console appears.

FE8220 VNC Consen Window Rachek10.0.160.1930= Connection succeeded CCOSR Admin Utility Security Configured... Snagit 7

Disconnecting Remote Computers

You can manually disconnect all remote computers at the same time by clicking the X in the upper right corner of the VNC Console. (This feature is not available in Full Screen mode.) Or, follow the procedure below to manually disconnect remote computers one at a time.

Note: Remote computers are automatically disconnected when you logout and when you replace them with new connections to remote computers in the Connect dialog box.

To manually disconnect a remote computer:

1. Click the red triangle at the bottom right corner of the window for the remote computer that you want to disconnect. A pop-up menu appears.

2. From the pop-up menu, select Disconnect. The remote computer is disconnected.

Remote Computer Display and Control

The VNC Console

The VNC Console displays the remote computers and allows you to control them. Each remote computer appears in a separate window within the VNC Console. (If you cannot see the remote computer's full display, use the scroll bars to scroll up and down and side to side until you can see the relevant portion of the screen.)

Switching Between the Graphical OSD and VNC Console

You can use the hotkey to switch between the VNC Console and the graphical OSD, and back again. The connection to the remote computer will not be affected by switching between the graphical OSD and the VNC console.

To switch between the VNC Console and graphical OSD:

1. Press the selected hotkey twice within 1 second. The display will switch between the VNC Console and graphical OSD.

2. Press the hotkey twice again to switch back to the previous screen.

Full Screen mode

Full Screen mode is the default display mode when connecting to 1 remote computer. In this mode, you can control the remote computer just as if you were sitting right in front of it. In addition, window borders are removed and the remote computer is displayed at the maximum resolution possible.

PC Computer Network Points Start Security Compets... Shr Economics Other USD... Shr Economics CC10001M4... My Documents Payside Bin Start CC10001Manager CC10003 Administrator U... 6:47 PM

You also can change the display mode to Picture-in-Picture mode (for 2 remote computers); or, you can cascade or tile the windows. If you wish to change the display mode, you must first disable Full Screen mode (see below).

There are two ways to enable Full Screen mode. You can double-click on the window that you want to make full screen. Or, follow the procedure described below.

To enable Full Screen mode:

1. If Picture-in-Picture (PiP) mode is enabled, disable it.
2. Click the red triangle at the bottom right corner of the window for which you wish to enable Full Screen mode. A pop-up menu appears.
3. From the pop-up menu, select Full Screen. Full Screen mode is enabled.

To disable Full Screen mode:

1. Click the red triangle at the bottom right corner of the window. A pop-up menu appears.
2. From the pop-up menu, select Full Screen. Full Screen mode is disabled and the remote computer windows are tiled.

To switch to PiP mode, see Picture-in-Picture (PiP) Mode below.

To cascade or tile remote computer windows, see Panel Array Mode, page 59.

Picture-in-Picture (PiP) Mode

FB0120 VMC Console My Computer My Network Player Snap3 Security Configurals Shortset to Advertising... Shortset to October 2000 My My Documents Rachel(1.0.0.1.00.198) - Connection out

Picture-in-Picture (PiP) mode is the default display mode when connecting to 2 remote computers. PiP mode lets you to control a remote computer while monitoring another. In PiP mode, one remote computer displays in a full-size window, while the other remote computer displays in a smaller window at the bottom right corner of the screen. The full-size window is the active window. To swap the windows in which the remote computers appear, double-click on the smaller window.

You also can change the display mode to Full Screen mode; or, you can cascade or tile the windows. If you wish to change the display mode, you must first disable PiP mode (see below).

To enable PiP mode:

1. If Full Screen mode is enabled, disable it.
2. Click the red triangle at the bottom right corner of the window that you want to make smaller. A pop-up menu appears.
3. From the pop-up menu, select PIP. PiP mode is enabled.

Note: You can enable PiP mode only when connected to 2 remote computers.

To disable PiP mode:

1. Click the red triangle at the bottom right corner of the window. A pop-up menu appears.

2. From the pop-up menu, click to clear PIP. PiP mode is disabled and the remote computer windows are tiled.

To switch to Full Screen mode, see Full Screen mode, page 56.

To cascade or tile remote computer windows, see Panel Array Mode, page 59.

Panel Array Mode

When you connect to 3 or 4 remote computers at a time, or you disable Full Screen mode or Picture-in-Picture (PiP) mode, the remote computer windows are tiled by default. To control a remote computer, you first must enable Full Screen mode for that window (see page 56).

You also can enable Picture-in-Picture mode when connected to 2 remote computers.

Note: 1. You cannot cascade or tile a window if you are connected to only 1 remote computer.
2. You can use the shortcut combination [Alt+W] to open the Window menu.

To tile remote computers:

From the Window menu, select Tile. The remote computer displays are tiled.

To cascade remote computers:

From the Window menu, select Cascade. The remote computer displays are cascaded.

To horizontally tile remote computers:

From the Window menu, select Tile Horizontally. The remote computer displays are tiled horizontally.

To enable Full Screen mode, see Full Screen mode, page 56.

To enable PiP mode, see Picture-in-Picture (PiP) Mode, page 58.

Ctrl-Alt-Delete

You can use the shortcut key combination [Ctrl-Alt-Delete] on remote computers for which you have installed the AltusenVNC service.

See Installing the AltusenVNC Service, page 47.

Remote Computer Management

You can add up to 256 remote computers to the KE8220. The KE8220 stores the name, IP address, and port for each remote computer. At any time, you also can edit or delete remote computers. Once remote computers have been added, you only need choose them from a list and type the password to connect to them.

Remote computers that are running AltusenVNC and lie within the same subnet as the KE8220 are automatically discovered and added to the KE8220. Remote computers that are added in this way cannot be edited or deleted.

When manually adding or editing remote computers, verify that the IP address and port entered are the same in the KE8220 and AltusenVNC. Otherwise, the KE8220 will not be able to connect to the remote computer.

Adding Remote Computers

You can add remote computers manually or by scanning the network for remote computers running AltusenVNC. Up to 256 remote computers can be added in this way.

To manually add a remote computer:

1. Select the Remote Computers menu. The Connect dialog box appears.

2. Under Manage Remote Computers, click Add. The Add New Remote Computer dialog box appears.

Add New Remote Computer Name: Jane IP Address: 10.0.100.193 Port: 6998 OK Cancel

1. Type a name for the remote computer. Remote computer names can be up to 16 characters long.

2. Type the IP address of the remote computer and the port that the KE8220 will use to communicate with AltusenVNC. If you are not sure which are the correct IP address and port, check the AltusenVNC settings on the remote computer.

3. Click OK to save your changes. Or, click Cancel to close the dialog box without saving changes.

To scan the network for remote computers:

1. Select the Remote Computers menu. The Connect dialog box appears.

2. Under Manage Remote Computers, click Scan. The Scan for Remote Computers dialog box appears.

Scan for Remote Computers The KE8220 can scan a range of IP addresses and ports for remote computers that are running AltusenVNC. Specify the beginning and ending IP addresses and ports, and then click Scan. IP Addresses: Start 10.0.100.193 End: 10.0.100.197 Scan Ports: Start 6998 End: 6998 Cancel

1. Under IP Addresses, type the beginning and ending IP addresses for the range that you wish to search.

2. Under Ports, type the beginning and ending ports for the range that you wish to search.

3. Click Scan to begin scanning the network for remote computers running AltusenVNC. When the KE8220 finishes scanning, it will inform you how many remote computers were found and add them to the Manage Remote Computers list. Or, click Cancel to close the dialog box without scanning the network.

Editing Remote Computers

You can edit the name, IP address, and port of remote computers that have been added manually or by scanning the network. Automatically discovered remote computers cannot be edited.

To edit a remote computer:

1. Select the Remote Computers menu. The Connect dialog box appears.

2. Under Manage Remote Computers, click to select a remote computer, and then click Edit. Alternatively, you can double-click on a remote computer. The Edit Remote Computer dialog box appears.

Edit Remote Computer Name: Jane IP Address: 10.0.100.193 Port: 6998 OK Cancel

1. Edit the remote computer settings that you wish to change.

2. Click OK to save your changes. Or, click Cancel to close the dialog box without saving changes.

Deleting Remote Computers

You can delete remote computers that have been added manually or by scanning the network. Automatically discovered remote computers cannot be deleted.

To delete a remote computer:

1. Select the Remote Computers menu. The Connect dialog box appears.
2. Under Manage Remote Computers, click to select the remote computer that you wish to delete.
3. Click Delete. The Confirm Remote Computer Delete dialog box appears.
4. Click Yes to finish deleting the remote computer. Or, click No to cancel the operation.

Upgrading KE8220 and AltusenVNC

Downloading Upgrade Files

As new versions of KE8220 firmware and AltusenVNC software become available, they are posted on our Website. Check the Website regularly to find the latest information and download upgrade files.

To download a KE8220 firmware upgrade file:

1. Go to the download section of our Website.
2. Under Firmware, select KE8220. A list of available firmware upgrade files appears.
3. Choose the firmware upgrade file that you wish to install and download it to a computer running AltusenVNC.

To download an AltusenVNC upgrade file:

1. Go to the download section of our Website.
2. Under Driver & Software, select AltusenVNC. A list of available upgrade files appears.
3. Choose the upgrade file that you wish to install and download it to the hard disk of the computer for which you wish to upgrade AltusenVNC. Or, you can download it to a removable drive or network drive accessible to the computer.

Upgrading KE8220 Firmware

Administrators can upgrade the KE8220's firmware from a remote computer running AltusenVNC.

To upgrade the KE8220 firmware:

1. Right-click on the AltusenVNC icon in the notification area of the taskbar. A pop-up menu appears.
2. From the pop-up menu, select Upgrade KE8220 Firmware.... The Upgrade KE8220 Firmware dialog box appears.

Upgrade KE8220 Firmware To upgrade the firmware for a KE8220, enter an Administrator's username and password. Either enter the IP address of the KE8220, or select the KE8220 from the list, and then click Upgrade. Username: Password: IP Address: Refresh Name Status Boardroom Ready Upgrade Cancel

The Upgrade KE8220 Firmware dialog box lists all KE8220 that have been discovered automatically. If the KE8220 for which you wish to upgrade firmware is not listed, you can still connect to it by entering the IP address.

The dialog box also indicates the status of each KE8220:

Status Description

Ready The KE8220 is ready for a firmware upgrade.

Busy The KE8220 is in use. You can still upgrade firmware; however, the upgrade procedure may take longer to complete.

1. Enter the username and password of an administrator on the KE8220 that you want to upgrade.
2. Enter the KE8220's IP address, or select the KE8220 from the list.
3. Click Upgrade. Or, click Cancel to abort the firmware upgrade. If you clicked Upgrade, the Open dialog box appears.

Open Look in: Desktop My Documents My Computer My Network Places ke8220_v1.0.087.img File name: ke8220_v1.0.087.img Files of type: IMG Files (*.img) Open Cancel

1. Navigate to the firmware upgrade file, select it, and then click Open. A dialog box appears that displays the current firmware version and the firmware upgrade version.

Warning Current Firmware Version: 1.0.087 Firmware Upgrade Version: 1.0.087 The Firmware Upgrade Version is older than (or equal to) the Current Firmware Version. Are you sure you want to continue upgrading the firmware? OK Cancel

1. Click OK to proceed with the firmware upgrade. Or, click Cancel to abort the firmware upgrade.

(Continues on next page.)

(Continued from previous page.)

After the firmware upgrade is complete, the following dialog box appears:

System Message Altusen\NC has successfully upgraded the KE8220 firmware. The KE8220 will reboot in 10 seconds. OK

1. Click OK. The KE8220 will reboot. After it reboots, you can login to confirm that the firmware has been upgraded.

Upgrading AltusenVNC

To upgrade the AltusenVNC software:

1. Navigate to the directory where you saved the AltusenVNC upgrade file.
2. Double-click the AltusenVNC upgrade file.
3. Install AltusenVNC. For more information, see Installing AltusenVNC on Remote Computers, page 39.

Safety Instructions

General

• Read all of these instructions. Save them for future reference.
  ◆ Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  ♦ Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
• To prevent damage to your installation it is important that all devices are properly grounded.
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.

(Continues on next page.)

(Continued from previous page.)

• If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Position system cables and power cables carefully; Be sure that nothing rests on any cables.
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.

• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.

• The power cord or plug has become damaged or frayed.

• Liquid has been spilled into the device.
• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet has been damaged.
• The device exhibits a distinct change in performance, indicating a need for service.
• The device does not operate normally when the operating instructions are followed.

- Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
- Always load the rack from the bottom up, and load the heaviest item in the rack first.
- Make sure that the rack is level and stable before extending a device from the rack.
- Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
- After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
- Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
- Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded.
- Ensure that proper airflow is provided to devices in the rack.
- Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer
- Do not step on or stand on any device when servicing other devices in a rack.

Technical Support

Technical support is available both by email and online (with a browser over the web):

International

Email Support [e-mail]
Online Support	Technical Support http://support.aten.com
	Troubleshooting Documentation Software Updates	http://www.aten.com
Telephone Support 886-2-8692-6959

North America

Email Support ATEN TECH support@		aten-usa.com
		ATEN NJ [e-mail]
Online Support	Technical Support AT	EN TECH http://www.aten-usa.com/support
		ATEN NJ http://support.aten.com
	Troubleshooting Documentation Software Updates	ATEN TECH http://www.aten-usa.com
		ATEN NJ http://www.aten.com
Telephone Support ATEN TECH 1-88		8-999-ATEN
		ATEN NJ 1-732-356-1703

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.
- Your computer configuration, including operating system, revision level, expansion cards, and software.
◆ Any error messages displayed at the time the error occurred.
◆ The sequence of operations that led up to the error.
◆ Any other information you feel may be of help.

Specifications

KE8220

Function KE8220
Connectors Con	console Ports Keyb	board 1 x USB	Type A Female (White)
		Video 1 x HD	DB-15 Female (Blue)
		Mouse 1 x US	USB Type A Female (White)
	Power 1 x DC Jack
	LAN 1 x RJ-45 Female
	WLAN 1 x USB Type A Female (White)
Switches Reset 1 x Semi-recessed Pushbutton
LEDs WLAN 1	(Orange/Green)
	10/100 Mbps 1 (Orange/Green)
	Link 1 (Green)
	Power		1 (Green/Orange)
Video			1280 x 1024 @ 60 Hz
Power Consumption			DC 5.3V, 3.8W
Environment	Operating Temp.		0–50°C
	Storage Temp.		-20–60°C
	Humidity		0–80% RH, Non-condensing
Physical Properties	Housing		Metal
	Weight		0.50 kg
	L x W x H 20.00 x 8.00 x 2.50		cm

Wireless-G USB Adapter

Function		Specification
USB Connector		1 x USB Type A Male (White)
Wireless LAN LED	Detecting	1 (Orange)
	Connected	1 (Blue)
Power Consumption		USB Bus Powered

©

Resetting the KE8220

Press the RESET button for at least 3 seconds, then release to reset the KE8220.

Restoring Factory Default Settings

You can restore the KE8220 settings back to their factory defaults. All local system settings will be reset, and all remote computers that have been scanned or manually added will be erased. Any users that were added will also be removed.

To restore the KE8220's factory default settings:

1. Disconnect the power adapter cable from the KE8220.
2. While pressing the RESET button, reconnect the power adapter cable to the KE8220.
3. Release the RESET button.

After logging in, a message displays indicating that the factory default settings have been restored.

Limited Warranty

ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.

When returning the product, you must ship the product in its original packaging or packaging that gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package.

This warranty becomes invalid if the factory-supplied serial number has been removed or altered on the product.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence or modification of any part of the product. This warranty does not cover damage due to improper operation or maintenance, connection to improper equipment, or attempted repair by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH FAULTS.

IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR DATA.

ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to its products, contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.

ALTUSEN reserves the right to revise or update its product, software or documentation without obligation to notify any individual or entity of such revisions, or update.

For details about extended warranties, please contact one of our dedicated value added resellers.

Index

A

Adding Remote Computers, 60

Adding Users, 25

AltusenVNC

Closing, 46

Configuring, 48

Installing on Remote

Computers, 39

Starting, 46

upgrading, 66

AltusenVNC Service

Installing, 47

Removing, 47

C

Configure

Ethernet Settings, 28

Firewall, 27

Gateway, 27

Local System Settings, 18

Network Settings, 27

Router, 27

Wireless Network Settings, 29

Connecting to Remote

Computers, 31, 32, 53

Conventions, xi

Ctrl-Alt-Delete, 39, 59

D

Default username and

password, 16

Deleting Remote Computers, 62

Deleting Users, 26

Disconnecting Remote

Computers, 55

E

Editing Remote Computers, 62

Editing Users, 26

Ethernet Settings, 28

F

Factory Default Settings, 72

Features, 3

Firmware, upgrading, 64

Full Screen mode, 56

G

Graphical OSD, 17

|

Installation

KE8220, 11

PS/2 Keyboard, 12

PS/2 mouse, 12

K

KE8220

Front View, 6

Rear View, 7

upgrading firmware, 64

L

Logging in, 15, 53

Logging Out, 36

0

Online Registration, v

P

Package Contents, vi

Panel Array Mode, 59

Password, default, 16

Picture-in-Picture (PiP) Mode, 58

Pushing Video to the KE8220, 50

R

Rack Mounting, 9

Requirements

Cables, 5

KE8220 Virtual VNC Console, 5

Operating Systems, 5

Remote Computers, 5

Resetting, 73

Restoring Factory Default

Settings, 73

RoHS, iv

S

Safety Instructions

General, 67

Rack Mounting, 69

Setting Standby Mode, 22

Setting the Display Language, 20

Setting the Hotkey, 21

Setting the Keyboard Layout, 20

Setting the System Name, 19

SJ/T 11364-2006, iv

Specifications, 71

Switching Between the Graphical

OSD and VNC Console, 56

T

Technical Support, 70

Telephone support, v

U

Upgrading

AltusenVNC, 66

KE8220 firmware, 64

User Notice, v

username, default, 16

V

Virtual VNC Console, 5

VNC Console, 56

W

Wireless Network Settings, 29

Wireless-G USB Adapter, 7