US3384i - Router ATEN - Free user manual and instructions
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| Product Type | Industrial 4G LTE VPN Router |
| Brand | ATEN |
| Model | US3384i |
| Connectivity | 4G LTE (FDD/TDD), 2x Gigabit Ethernet LAN |
| Serial Interface | 1x RS-232/RS-485 terminal block |
| SIM Slots | 2 x Mini-SIM (dual SIM standby) |
| VPN Support | IPsec, OpenVPN, PPTP, L2TP |
| Firewall | SPI firewall, NAT, port forwarding |
| Power Input | 9-36V DC terminal block |
| Power Consumption | 10W max |
| Dimensions | 150 x 120 x 30 mm (W x D x H) |
| Weight | 500 g |
| Mounting | DIN rail / wall mountable |
| Operating Temperature | -20°C to 70°C |
| Management | Web UI, Telnet, SSH, SNMP |
| Antenna Connectors | 2x SMA (cellular), 1x SMA (optional Wi-Fi) |
| Security | WPA2/WPA3, MAC address filtering |
| Certifications | CE, FCC, RoHS |
| Spare Parts Available | Power adapter, antennas, DIN rail clip, serial cable |
Frequently Asked Questions - US3384i ATEN
How do I insert the SIM card into the ATEN US3384i?
Power off the router, remove the SIM cover on the side, insert the SIM chips facing down. Ensure they click into place. The router supports dual SIM standby. Replace cover and power on.
What is the default IP address and login credentials for the US3384i?
The default static IP is 192.168.15.1. Use username admin and password admin. We recommend changing these credentials after the first login.
How can I set up a VPN tunnel on this router?
Access the web UI, go to VPN, choose protocol (e.g., OpenVPN or IPsec). Upload configuration files or enter parameters manually, then apply settings. The detailed procedure is in the manual.
Does the US3384i work with 5G networks?
No, the router is designed for 4G LTE networks only. It will fall back to 3G if 4G is unavailable.
How do I connect industrial serial equipment to this router?
Use the RS-232/RS-485 terminal block. Configure the serial parameters (baud rate, data bits, parity) in the web UI under Serial settings. This enables remote access to your equipment.
Can I power the router using a PoE switch?
No, the US3384i does not support Power over Ethernet. Power it with the supplied 9-36V DC terminal block.
How do I update the router's firmware?
Download the latest firmware from the ATEN support website. In the web UI, go to System > Firmware Update, choose the file, and confirm. Do not disconnect power during the update.
What antennas are included with the US3384i?
The package includes two cellular antennas (SMA connectors). If your model has Wi-Fi, one 2.4GHz antenna is bundled. You can attach any standard replacement antenna with the correct connector.
How do I reset the router to factory defaults?
Use a paperclip and press the Reset button on the back panel for 10 seconds. Alternatively, in the web UI, go to System > Factory Defaults and confirm. The router will reboot.
Is the ATEN US3384i suitable for outdoor installations?
The router is intended for industrial indoor environments. It has a wide temperature range (-20°C to 70°C) but is not IP-rated for outdoor use. Install it inside a protected enclosure.
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USER MANUAL US3384i ATEN
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Product information
Brand : ATEN
Model : US3384i
Category : Router