TB32DP2 - Audio/video converter StarTech.com - Free user manual and instructions

Product Type	Thunderbolt 3 to Dual DisplayPort Adapter
Brand	StarTech.com
Model	TB32DP2
Input Interface	1 x Thunderbolt 3 (USB-C) male
Output Interface	2 x DisplayPort (20-pin) female
Maximum Bandwidth	40 Gbps
Maximum Resolution	4K @ 60 Hz (single or dual); supports 5K @ 60 Hz (when both DP ports connected to a compatible 5K monitor)
Supported Resolutions	4096x2160, 3840x2160, 2560x1600, 1920x1200, 1920x1080, 1280x720
Supported Operating Systems	Microsoft Windows 10, 8/8.1 (Windows only)
Power Source	Bus-powered via Thunderbolt 3
Audio Support	Yes, via DisplayPort
System Requirements	Thunderbolt 3 enabled Windows computer; 1 or 2 DisplayPort monitors with cables
Cable Length	Integrated Thunderbolt 3 cable (exact length not specified)
Package Contents	1x adapter, 1x quick start guide
Warranty	2 years
Regulatory Compliance	FCC Class A, Industry Canada
Care and Cleaning	Keep dry; clean with a soft, dry cloth; avoid harsh chemicals
Safety Precautions	Use only with Thunderbolt 3 ports; do not force connections; avoid static discharge
Spare Parts and Repairability	No user-serviceable parts; contact StarTech.com support for warranty service
General Information	Compact external graphics adapter; frees up other Thunderbolt 3 ports

Frequently Asked Questions - TB32DP2 StarTech.com

What is the StarTech.com TB32DP2 adapter used for?

The TB32DP2 is a Thunderbolt 3 to dual DisplayPort adapter that allows you to connect two 4K 60Hz monitors or one 5K monitor to a Windows computer via a single Thunderbolt 3 port.

Does the TB32DP2 work with Mac computers?

No, the TB32DP2 is Windows only compatible. It does not support macOS.

What is the maximum resolution supported?

The adapter supports up to 4K @ 60 Hz on each DisplayPort output. When both ports are used with a compatible 5K monitor, it can support 5120x2880 (5K) @ 60 Hz.

Do I need to install any drivers?

No drivers are required for Windows 10 or 8/8.1. The adapter is plug-and-play. However, ensure your system has the latest Thunderbolt 3 drivers.

Can I use the adapter with a USB-C port that is not Thunderbolt 3?

No, the adapter requires a Thunderbolt 3 port. While it uses a USB-C connector, it will not function with standard USB-C ports.

Does the adapter support audio?

Yes, the adapter supports audio output through the DisplayPort connection.

How do I set up dual 4K monitors?

Connect the integrated Thunderbolt 3 cable to your computer's Thunderbolt 3 port. Then connect a DisplayPort cable from each adapter output to each monitor. Your computer will automatically detect the monitors.

Can I daisy-chain multiple adapters?

No, the TB32DP2 is an end device and does not support daisy-chaining. Each adapter uses one Thunderbolt 3 port.

What should I do if my monitors are not detected?

Ensure your computer has a Thunderbolt 3 port and the adapter is securely connected. Try reconnecting the DisplayPort cables and restarting your computer. Also, update your Thunderbolt 3 drivers.

Is the adapter bus-powered?

Yes, the TB32DP2 is bus-powered via the Thunderbolt 3 connection. No external power supply is needed.

USER MANUAL TB32DP2 StarTech.com

Thunderbolt 3 to Dual DP Adapter - 4K 60 Hz Windows only Compatible

TB32DP2

White power bank with USB cable and connector, no visible text or symbols on the device body

*actual product may vary from photos

FR: Guide de l'utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l'uso - it.startech.com

For the latest information, technical specifications, and support for this product, please visit www.startech.com/TB32DP2

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by StarTech.com could void the user's authority to operate the equipment.

Industry Canada Statement

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Table of Contents

Product overview....1

Introduction....2

Packaging contents....2

System requirements....2

About this product 2

Installation....3

Specifications 3

Technical support....4

Warranty information ....4

Product overview

1. Integrated Thunderbolt™ 3 cable
2. DisplayPort output port #1
3. DisplayPort output port #2

Introduction

Packaging contents

• 1x Thunderbolt 3 to dual DP adapter
- 1x quick start guide

System requirements

• 1 x Thunderbolt 3 enabled Windows® computer
• 2 x DisplayPort enabled monitors with cabling or
  1 x DisplayPort enabled 5K monitor with cabling

About this product

This high-performance Thunderbolt™ 3 adapter lets you add two 4K 60Hz DisplayPort monitors to a computer through a single Thunderbolt 3 port (USB-C™).

Functioning as an external 2-port graphics adapter with audio support, this is a compact and convenient alternative to a laptop dock, when you don't need full docking capability. Plus, the display adapter keeps other Thunderbolt 3 ports free, so you can connect additional peripherals.

IMPORTANT: Your computer must support Thunderbolt 3 in order to work with this adapter. While Thunderbolt 3 utilizes the USB-C connector, not all USB-C connectors support Thunderbolt 3. Please check the specifications of your computer system to confirm which USB-C ports on your computer support Thunderbolt 3.

Installation

Dual 4K monitor installation

1. Connect the integrated Thunderbolt 3 cable to the Thunderbolt 3 enabled USB-C port on your computer.
2. Connect a DisplayPort cable (not included) to each of the adapter's DisplayPort output ports and to each of your DisplayPort monitors.
3. Your computer will detect each of the newly connected monitors and interact with them as if they were connected directly to your computer's native video card.

5K monitor installation

1. Connect the integrated Thunderbolt 3 cable to the Thunderbolt 3 enabled USB-C port on your computer.
2. Connect a DisplayPort cable (not included) to each of the adapter's DisplayPort output ports and to your 5K monitor's DisplayPort input ports.
3. Your computer will detect the newly connected 5K monitor and interact with it as if it were connected directly to your computer's native video card.

Specifications

Input signal Thunderbolt 3
Output signal DisplayPort
Maximum bandwidth 40 Gbps
Maximum resolution 4K @ 60 Hz
Supported resolutions	4096x2160 (4K)
	3840x2160
	2560x1600
	1920x1200
	1920x1080 (1080p)
	1280x720 (720p)
	Note: The adapter can support 5120x2880 (5K) when both DP outputs are connected to single monitor that supports 5K
Input connectors 1 x Thunderbolt 3 USB-C (24-pin) male input
Output connectors 2 x DisplayPort (20-pin) female output
Supported operating systems	Microsoft® Windows 10, 8/8.1

Technical support

StarTech.com's lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of online tools, documentation, and downloads.

For the latest drivers/software, please visit www.startech.com/downloads

Warranty information

This product is backed by a two-year warranty.

StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

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