DL550F - Screen BENQ - Free user manual and instructions

USER MANUAL DL550F BENQ

Double Sided Display

User Manual

Abstract grayscale pattern with concentric dotted lines forming a wave-like structure (no text or symbols)

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright

Copyright 2015 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Table of Contents

Disclaimer.... 2

Copyright.... 2

Important safety instructions.... 4

Safety precautions and maintenance 4

Usage 6

Package content 9

Unpacking....9

Packing list.... 10

Overview...... 11

Setting up the display 13

Putting the display front side up.... 13

Removing I/O covers at the sides.... 14

Removing the downside cover 15

Connecting power box to the display 16

Connecting HDMI cables and connectors.... 17

Putting back the downside cover and I/O covers 18

Connecting the power cord.... 19

Using the remote control.... 20

OSD menu 21

Troubleshooting 25

Specifications.... 26

Product Dimensions.... 27

Important safety instructions

Safety precautions and maintenance

Use of control, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your display:

Operation

• Keep the display out of direct sunlight and away from stoves or any other heat sources.
• Remove any object that could fall into ventilation holes of power box or prevent proper cooling of the display's electronics.
• Don't block the ventilation holes on the power box.
• When positioning the display, make sure the power plug and outlet are easily accessible.
• When turning off the display by disconnecting the power cord, wait 6 seconds or more before reconnecting the power cord for normal operation.
• Ensure the use of an approved power cord provided by BenQ at all times. If your power cord is missing, please contact your local service center.
• Don't subject the display to severe vibration or high impact conditions during operation.
• Don't knock or drop the display during operation or transportation.
• Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting the earthing connection, be sure to disconnect after pulling out the mains plug from the mains.

Maintenance

• To protect your display from possible damage, do not put excessive pressure on the display.
• Unplug the display if you are not going to use it for an extensive period of time.
• Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your display.
• To avoid the risk of shock or permanent damage to the set, do not expose the display to dust, rain, water, or an excessively moist environment.
• If your display becomes wet, wipe it with dry cloth as soon as possible.
• If a foreign substance or water gets in your display, turn the power off immediately and disconnect the power cord. Then remove the foreign substance or water.
• Don't store or use the display in locations exposed to heat, direct sunlight, or extreme cold.

Read and follow these instructions when connecting and using your display

• Unplug the display if you are not going to use it for an extensive period of time.
• Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use alcohol, solvents or ammonia-based liquids.
• Keep the display out of direct sunlight and away from stoves or any other heat sources.
• Remove any object that could fall into the vents or prevent proper cooling of the display's electronics.
• Don't block the ventilation holes on the power box.
• Keep the display dry. To avoid electric shock, do not expose it to rain or excessive moisture.
• When turning off the display by disconnecting the power cable or DC power cord, wait for 6 seconds before reconnecting the power cable or DC power cord for normal operation.
• When positioning the display, make sure the power plug and outlet are easily accessible.
• Consult a service technician if the display does not operate normally after having followed the instructions in this manual.

Usage

- Don't turn the ventilation hole of power box upside down as shown below.

The ventilation hole of power box

Black electrical enclosure with red prohibition symbol and mounting brackets, indicating no protection or anti-protection.

It is prohibited to turn the ventilation hole of Power Box upside down.

The ventilation hole of power box

It is prohibited to place tilt

- When the display is in use, as shown below, please do not open the cover of "bottom side" I/O ports.

Do not open the cover of "bottom side" I/O ports.

Diagram showing a monitor with a blank screen and a magnified view of its side panel, including a red prohibition symbol (no text or labels present)

Remote controller precautions

- Power function of the remote controller works only when pointing to the front side of the display; the other functions work at either side.

• To differentiate between the front and the back side, check the side label of a barcode. The barcode is near the front side, while the series number is near the back side.

The naming of the barcode below is just an example.

Front Side Back Side

The barcode is near the front side. Remote control sensor

Blank white image with black border, no visible text or symbols

Power connection to the device

- The display shall be installed nearby the sockets for easy access to the power.

Package content

Unpacking

• This product is packed in a carton together with its standard accessories.
• Due to the size and weight of this display, it is recommended to move it with at least two persons.
  • After opening the carton, ensure that the contents are complete and in good condition.

7 6 5 4 2 1 8 BAND CARTON TAPE MIN. HEIGHT = 70MM ITEM 1 BOTTOM CARTON 2 BOTTOM CUSHION 3 ACCESSORY BOX (PC BOX) 4 P55 DUAL SET 5 PACKING BAG 6 TOP CUSHION 7 UPPER CARTON 8 PLASTIC GRIP

ITEM
1	BOTTOM CARTON
2	BOTTOM CUSHION
3	ACCESSORY BOX (PC BOX)
4	P55 DUAL SET
5	PACKING BAG
6	TOP CUSHION
7	UPPER CARTON
8	PLASTIC GRIP

Packing list

Black rectangular frame with a white inner square, no text or symbols visible

Double sided display x1

Electronic device with coiled wires and connectors on a black base (no visible text or symbols)

Power box x1 (with 24V &12V line)

Black cable with two terminal plugs, no visible text or symbols

Power cord x1

POWER 12 MERC 34 TENERS ROTTER 200V 4 CSD 6 7 8 MCCS 0 RICHEN + - LEFT MENU SOURCE HSG F1 F2 F3 F4

Remote controller x1 (Battery: CR 2025 3V)

Line drawing of a cord with two connected plug connectors (no text or symbols)

HDMI cable x2

Overview

Top view

Diagonal view Front view

Side view

1 2 3 4 5

No. Name

1

Double sided display

2

Display Set

3

Double sided remote control sensor

4

Use hole x 8 (4 at each side)

5

I/O cover x 3

Setting up the display

Putting the display front side up

While putting the front side up, the screw of the display will be seen on the left side of the I/O cover.

Refer to Remote controller precautions on page 8 for more information on how to differentiate the front and the back side.

Removing I/O covers at the sides

Remove I/O covers by loosening 3 screws (M3x6mm).

Remove I/O covers by loosening 3 screws (M3x6mm).

Removing the downside cover

Tear down the downside cover by loosening 10 screws (M3x6mm). The barcode is near the front side.

Refer to Remote controller precautions on page 8 for more information on how to differentiate the front and the back side.

Connecting power box to the display

Power box 1 12V*1 Yellow line (8 pin) 2 24V*1 Red line (10 pin) Double sided display

24V*1 Red line (10 pin) 12V*1 Yellow line (8 pin)

No. Name

1 Connect the I2V (8 pin) power line
2 Connect the 24V (10 pin) power line

Connecting HDMI cables and connectors

Plug two HDMI cables into the cabinet, and ensure that all cable plugs are firmly fitted into the jacks.

The main signal input source is HDMI 1. Make sure HDMI 1 is well connected before establishing HDMI 2 connection.

HDMI HDMI Back side Fi

Putting back the downside cover and I/O covers

1. Putting back the downside cover and tightening with 10 screws (M6x30mm).
2. Putting back other I/O covers not use with tightening screws.

Technical line drawing of a laptop chassis showing front and side views with no text or symbols

Pure technical diagram showing two rectangular components with directional arrows, no text or symbols present

Connecting the power cord

Plug in the power cable and turn on the AC power switch.

Power box AC in / switch

Using the remote control

POWER PHOTO 1 18:9/4:3 5 OSD 9 MUSIC MOVIE 2 3 ROTATE 6 ZOOM 7 SALO MUSIC 0 ENTER SIDE SHOW EXIT MENU SOURCE VOL F1 F2 F3 F4 NOTE OK 3 4 5 2

No Name Description

1 Power Press to turn power on/off.

2 MENU Press to enter OSD setting menu.

3 ▲ Press to move up in OSD setting menu.

4 ▼ Press to move down in OSD setting menu.

5 EXIT Press to exit menu/selection.

Buttons not specified above are idle from remote control operations.

OSD menu

Press MENU to pop up the OSD setting menu, and then press “▲” or “▼” to select the item. Press MENU to enter submenu. Press EXIT to exit.

Luminance menu

Press MENU to select one of the following, and then press “▲” or “▼” to select the desired level. Press EXIT when done.

Luminance Brightness1 Contrast 1600x900@60.0Hz

Item Description

Brightness1 Range: 0\~100.

Contrast Range: 0\~100.

Color menu

Press MENU to select one of the following, and then press “▲” or “▼” to select the desired level. Press EXIT when done.

Color Color Temperature Red Green Blue 1600x900@60.0Hz

Name Description
Color Temperature	Range: 6500K, 9300K, 11500K, User Define.
	If you chooseUser Define,gains and offsets of red, green, and blue are adjustable.
Red 0~100
Green 0~100
Blue 0~100

OSD setting menu

Press MENU to select one of the following, and then press “▲” or “▼” to select the desired level. Press EXIT when done.

OSD Settings Horizontal Vertical Transparency OSD Time Out OSD Rotation 1920x1080@60.0Hz

Name Description
Horizontal Default: 50
Vertical Default: 50
Transparency Default: 0
OSD Time Out Default: 50
OSD Rotation	0(0°), 1(90°), 2(270°), 3(360°)

Setup menu

Press MENU to select one of the following, and then press “▲” or “▼” to select the desired level. Press EXIT when done.

Setup Language Input Display Size Reset 1600x900@60.0Hz

Name Description
Language English/Espanol/Français/Deutsche/Italiano/Português/Русский/简体中文/日本語/繁體中文
Input HDMI1/HDMI2
Display Size Full Screen / Smart Fit / 4:3 / Smart4:3
Reset:	N	o	/ Y

Troubleshooting

Symptom Possible	Cause Remedy
No picture is displayed. 1.	The power cord is disconnected.2. The main power switch on the back of the display is not switched on.3. The selected input has no connection.4. The display is in standby mode.	Plug in the power cord.Make sure the power switch is switched on.Connect a signal connection to the display.
Interference displayed on the display or audible noise is heard.	Caused by surrounding electrical appliances or fluorescent lights	Move the display to another location to see if the interference is reduced.
Color is abnormal. The signal cable is not connected properly.		Make sure the signal cable is attached firmly to the jack on the display.
Picture is distorted with abnormal patterns.	1. The signal cable is not connected properly.2. The input signal is beyond the capabilities of the display.	1. Make sure the signal cable is attached firmly.2. Check the video signal source to see if it is beyond the range of the display.Please verify input signal specifications.
After-Images can still be seen on the display after the display is powered off.	A still picture is displayed for an excessive period of time.	Do not display a still image for an excessive period of time since this can cause a permanent after-image remaining on the display.

Specifications

Item Specifications
LCD Display 55”	Model name DH551F DH550F DL550F
	Screen size 55 inch (diagonal)
	Resolution 1920 x1080 (Pixel)
	Display Area 1209.6(H) x 680.4(V)
	Contrast Ratio 3000:1
	Brightness	700 nits / 700 nits	450 nits / 700 nits	450 nits / 450 nits
	View angle 178° (H); 178° (V)
	Color Gamut 72 (%)
	Surface Treatment Haze 11%,3H
Input Connectivity	HDMI*2
SET	Dimension 1515.9 x 856.8 x 23.4 mm
	Weight 45.5 KG
	Material SECC
	Surface Treatment		Painting in Black color
Power	Input		AC100-240V, 50-60Hz, 2.7A
	Power Consumption		230 W (typ.)
	Light source		LED
	Dimension		600 x 370 x 42mm
	Weight		4 KG
Packing	Dimension		1618 x 970 x 249 mm
	Weight 56.5 KG
Environmental Conditions	Operating Temp.		0 ~ 40°C
	Operating Humidity		20% ~ 80%
Option			IPC

Product Dimensions

1278.00 (User Hole) 1115.00 (User Hole) 705.00 (User Hole) 300.00 (User Hole) 1515.90 ± 2.00 (Outline) (239.10) 1212.60 ± 1.00 (Opening) (170.70) 64.20 86.70 683.40 (Opening) 86.70 856.80 ± 2.00 (Outline) 23.40 ± 1.00 155.50 300.00 (User Hole) 705.00 (User Hole) 1115.00 (User Hole) 1278.00 (User Hole)

A,B,C: I/O covers