ZKTeco

PL-52A12G - Security Camera ZKTeco - Free user manual and instructions

Find the device manual for free PL-52A12G ZKTeco in PDF.

📄 55 pages English EN Download 💬 AI Question
Notice ZKTeco PL-52A12G - page 3
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about PL-52A12G ZKTeco

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Security Camera in PDF format for free! Find your manual PL-52A12G - ZKTeco and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PL-52A12G by ZKTeco.

USER MANUAL PL-52A12G ZKTeco

WARNINGS AND CAUTIONS

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECTS THROUGH VENTILATION GRILLS OR OPENINGS ON THE EQUIPMENT.

CAUTION

ZKTeco PL-52A12G - CAUTION - 1

ZKTeco PL-52A12G - CAUTION - 2

ZKTeco PL-52A12G - CAUTION - 3

EXPLANATION OF GRAPHICAL SYMBOLS

ZKTeco PL-52A12G - EXPLANATION OF GRAPHICAL SYMBOLS - 1

The lighting flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user the presence of non-insulated "dangerous voltage" within the product's enclosure that maybe of sufficient magnitude to constitute a risk of electric shock to different persons.

ZKTeco PL-52A12G - EXPLANATION OF GRAPHICAL SYMBOLS - 2

The exclamation point within an equilateral triangle, is intended to alert the user the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product

PRECAUTIONS:

  • Persons without technical qualifications should not attempt to operate this dome device before reading this manual thoroughly.
  • Remove any power to the dome before attempting any operations or adjustments inside the dome cover to avoid potential damage to the mechanism.
  • Inside the dome cover there are precision optical and electrical devices. Heavy pressure, shock and other sudden adjustments or operations should be avoided. Otherwise, you may cause irreparable damage to the product.
  • Please DO NOT remove or disassemble any internal parts of the video camera to avoid normal operation and possibly void the warranty. There are no serviceable parts inside the camera.
  • All electrical connections to the dome should be made in strict accordance with the attached labels and wiring instructions in this manual. Failure to do so may damage the dome beyond repair and void the warranty.
  • For outdoor installation especially in high places or poles, it is highly recommended that the proper lightning arrestors and surge suppressors are installed before the dome is entered into service.
  • Please do not use the product under circumstances where the limits exceed the maximum specified temperature, humidity or power supply specifications.
  • First please set the network data after login. The gateway address is the one to connect the IP camera.
  • IP address should be different from other devices' IP address. Otherwise, video is not available.

IMPORTANT SAFEGUARDS

  1. Read these instructions before attempting installation or operation of dome device.
  2. Keep these instructions for future reference.
  3. Heed all warnings and adhere to electrical specifications follow all instructions.
  4. Clean only with non abrasive dry cotton cloth, lint free and approved acrylic cleaners.
  5. Should the lens of the camera become dirty, use special lens cleaning cloth and solution to properly clean it.
  6. Do not block any ventilation openings. Install in accordance with manufacturer's instructions.
  7. Use only attachments or accessories specified by the manufacturer.
  8. Verify that the surface you are planning to use for attaching the dome can adequately support the weight of the device and mounting hardware.
  9. Protect this device against lighting storms with proper power supplies.
  10. Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, when liquid traces are present, or the presence of loose objects is evident or if the device does not function properly, or has received sever impact or has been dropped accidentally.
  11. Indoor dome is for indoor use only and not suitable for outdoor or high humidity locations. Do not use this product under circumstances exceeding specified temperature and humidity ratings.
  12. Avoid pointing the camera directly to the sun or other extremely bright objects for prolonged period of time avoiding the risk of permanent damages to the imaging sensor.
  13. The attached instructions are for use by qualified personnel only. To reduce the risks of electric shock do not perform any servicing other than contained in the operating instructions unless you are qualified to do so.
  14. During usage, user should abide by all electrical safety standards and adhere to electrical specifications for the operation of the dome.
  15. Use supplied power supply transformer only.

INDEX

WARNINGS AND CAUTIONS ....1

WARNING....1

CAUTION ....1

EXPLANATION OF GRAPHICAL SYMBOLS....1

PRECAUTIONS: 2

IMPORTANT SAFEGUARDS ....3

1 Product Introduction....1

1.1 Package Contents....1

1.2 Specification 2

1.3 Performance Features ....4

2 Installation....5

2.1 Dimension ....5

2.2 Installation....6

2.2.1 Wall Mounted....6

2.2.2 Corner Mounted....7

2.2.3 Pole Mounted....9

2.2.4 Ceiling Mounted ....10

2.3 Connection....12

2.3.1 PTZ Connection Way 12

2.3.2 Connecting the Device ....12

2.3.3 Setting the IE Browser....12

2.3.4 Install Video Software....13

2.4 Login IE Interface 15

2.5 Browser 17

2.5.1 Video Browsing....17

2.5.2 PTZ Control 17

2.5.3 PTZ Function....18

2.5.4 Common Shortcuts....19

2.6 Setting....20

2.6.1 System 20

2.6.2 Network....23

2.6.3 Management Software....28

2.6.4 IP Cameras....28

2.6.5 Audio & Video ....33

2.6.6 PTZ Function....37

2.6.7 Alarm 39

2.6.8 User....40

2.6.9 log....41

  1. Function Instruction....42

3.1 Basic Function 42

3.2 Special Function....43

Appendix I Anti-lightning, Anti-surge 44

Appendix II Clean Transparent Cover 45

Appendix III Exception Handling....46

Copyright Statement....47

* Indicates the functions with default protocol, it might not function by using other protocols

※ Indicates the optional functions, only with certain mode

1 Product Introduction

1.1 Package Contents

IP IR Speed dome 1pc

Wall mount bracket 1pc

Power supply 1pc

Screws kits 1pc

User manual 1pc

CD (with CMS etc.) 1pc

1.2 Specification

Image Sensor1/3" SONY CMOS
Preview video resolution1920×1080
Mini IlluminationColor:0.5Lux B/W:0.05Lux IR ON:0Lux
Signal Noise Ratio≥50dB
Focus Auto/Manual
D/N IR-Cut
F-Stop F1.6(color),F1.8(IR on),Auto
Close-up INF(Color),1000mm(Far)
Horizontal Rotation Range & SpeedRange:360°,Speed:0.02~480°/s
Tilt Rotation Range & SpeedRange:93°,Speed:0.02~160°/s
360°Scan 1-64 grades setting available
Go to Preset Speed01-64 levels available
Guard Tours8 groups, Max.16 points, dwell time user selectable
Pattern Scan 4 pcs
Park Time1-60mins available
PWR On ActionMemory/Pattern 1/Tour 1/360° scan/A-B scan/Park 1/None
Operation menuMultiple languages for OSD menu, English, Italian, Spanish etc.;
Time Scheduling Function6 tasks
Presets220
Power off MemorySupport
Video outputRJ45 10/100M Ethernet
Mini Delay Time0.18s
Frame rate60Hz:30fps(1920×1080/432×240)60Hz:30fps(1280×720/432×240)
Compressed Image FormatH.264/MPEG-4
Communication ProtocolTCP/IP,HTTP,NTP,IGMP,DHCP,UDP,SMTP,RTP,RTSP,ARP,DDNS,D NS,HTTPS,P2P
Compressed Image Rate 500Kbps~7Mbps
PowerDC 12V-4A
Back End Record ModePDVR, PC, Megapixel HD system card, NVR, IP-SAN
Power Consumption ≤ 25W
Operating TemperatureIndoor: 0°~+40° Outdoor: -40°~+60°
Operating Humidity≤95% Non Condensing
Weight 4~8kg
Protection IP66,Transient voltage 6000V

1.3 Performance Features

ZKTeco PL-52A12G - Performance Features - 1

  • Use high performance 1/3" CMOS, great low light performance.
    ● Support high definition resolution 1280×720P / 1920×1080P.
    ● 10x / 18x / 30x / 36x zoom as optional.
    ● IR distance reach up to 50m (10x)-180m (20x-36x).
  • Dual-stream output.
    ● Support ONVIF protocol.

2 Installation

2.1 Dimension

Ceiling Installation

ZKTeco PL-52A12G - Dimension - 1

text_image 48 150.8 471.46 136.46 Φ201.55 Φ228.19

ZKTeco PL-52A12G - Dimension - 2

text_image 30.00 48.70 219.40 140.70 141.00

Bracket Installation

ZKTeco PL-52A12G - Dimension - 3

text_image 178.49 340.95 153.64 222.04 337.72

ZKTeco PL-52A12G - Dimension - 4

text_image 235 79 200

2.2 Installation

ZKTeco PL-52A12G - Installation - 1

text_image Screws to fix bracket Buckle Screws to fix the bracket on the wall

2.2.1 Wall Mounted

Installation conditions:

Wall mounted dome can be used in the hard wall structure whose thickness should be enough to install expansion bolt in indoor and outdoor environment. The wall can bear at least 4 times the weight of the dome. Install wall hanging bracket:

a. As shown in fig 2.3, with the installation holes in the underside of the wall hanging bracket as pattern, draw punched locations and punch.

ZKTeco PL-52A12G - Installation conditions: - 1

text_image 84 140

Fig 2.3

b. As shown in fig 2.4, fix the wall hanging bracket on the wall with wire and cable through it.

ZKTeco PL-52A12G - Installation conditions: - 2

text_image M8 screw

Fig 2.4

2.2.2 Corner Mounted

Installation conditions:

Corner mounted dome can be used in the hard wall structure with an angle of 90^ whose thickness should be enough to install expansion bolt in indoor and outdoor environment. The wall can bear at least 4 times the weight of the dome. Install corner mounted attachment and wall hanging bracket:

a. As shown in fig 2.5, with the installation holes in the corner mounted attachment as pattern, draw punched locations on the wall with an angle of 90^ and punch to install expansion bolt.

ZKTeco PL-52A12G - Installation conditions: - 1

natural_image Diagram showing a hand using a pen to draw a rectangular object with holes, no text or symbols present

Fig 2.5

b. As shown in fig 2.6, use M8 screw nut to fix the base of corner mounted on the wall with all cables through the center holes of the corner mounted, marine glue and bracket. Enough wiring length should be left.

ZKTeco PL-52A12G - Installation conditions: - 2

natural_image Diagram of a mechanical or electrical component with internal components and wires, no visible text or symbols

Fig 2.6

c. As shown in fig 2.7, fix the wall hanging bracket with all cables power through it on the corner mounted attachment.

ZKTeco PL-52A12G - Installation conditions: - 3

natural_image Technical line drawing of a mechanical assembly with mounting bracket and pipe connection (no text or symbols)

Fig 2.7

2.2.3 Pole Mounted

Installation conditions:

Pole mounted dome can be used in the hard pole structure in indoor and outdoor environment whose diameter should match the installation size of stainless hose clamps. Factory default is 6 inches stainless hose clamps (fit 130-152mm pillar). The pole structure can bear at least 4 times the weight of the dome. Install corner mounted attachment and wall hanging bracket:

a. As shown in fig 2.8, use the stainless hose clamps to fix the pole mounted attachment with all cable through it on the pole structure.

ZKTeco PL-52A12G - Installation conditions: - 1

text_image Stainless Hose Clamp (6 Inches)

Fig 2.8

b. As shown in fig 2.9, fix the wall hanging bracket with all cables through it on the pole mounted attachment.

ZKTeco PL-52A12G - Installation conditions: - 2

text_image M8 screw wall hanging bracket M4 screw

Fig 2.9

2.2.4 Ceiling Mounted

Installation conditions:

Ceiling mounted dome with thick pole can be used in the hard ceiling structure whose thickness should be enough to install expansion bolt in indoor and outdoor environment. The ceiling can bear at least 4 times the weight of the dome. Install the base of ceiling and boom:

a. As shown in fig 2.10, with the installation holes in the base of ceiling as pattern, draw punched locations in the ceiling and punch to install M6 expansion bolt.

ZKTeco PL-52A12G - Installation conditions: - 1

text_image Base of Ceiling

Fig 2.10

b. As shown in fig 2.11, at first unscrew the M4 screw at the side of the base of ceiling and split the base of ceiling and boom. Then make the three groups of cables of power, video/control and alarming into the side recessing seal groove of the ceiling connector bottom and through the core hole of the base of ceiling mounted. Fix the base of hang ceiling on the ceiling board.

ZKTeco PL-52A12G - Installation conditions: - 2

text_image Silica gel Base of Ceiling

Fig 2.11

Note: If the dome is used in the outdoor conditions, use the silica gel on the faying surface of the base of hang ceiling and the ceiling board and around the out-holes to be sure water proof

c. As shown in the fig 2.12, tighten the boom with electrical wire and cable through it on the base of ceiling and screw up the M4 screw.

ZKTeco PL-52A12G - Installation conditions: - 3

text_image M4 screw Raw Materials Silica gel

Fig 2.12

©Note: If the dome is used in the outdoor conditions, after using enough raw materials to wrap the thread at the upper end of boom, tighten the boom on the base of ceiling. Use the silica gel around the joint sleeve and connector of the boom to be sure water proof

2.3 Connection

2.3.1 PTZ Connection Way

Before connecting, please turn off the power and read carefully the instructions of all connected devices.

ZKTeco PL-52A12G - PTZ Connection Way - 1

flowchart
graph TD
    A["AC24V/DC12V.50Hz"] --> B["Network Cable"]
    B --> C["Exchange Board"]
    C --> D["NVR"]
    D --> E["DISPLAY"]
    E --> F["RS485"]
    F --> A
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

2.3.2 Connecting the Device

The device can be directly connected to the computer and the network;

Please use the cross-over cable when connecting to the computer;

Please use the straight through cable when connecting to the network.

Note: Please check the power cables are solid or not when connecting the power supply.

2.3.3 Setting the IE Browser

User can browse the video through IE, HVMS or other software, while ActiveX is required to install. Otherwise, video is not available. And, user is supposed to set the IE security level before downloading the plug-in.

  1. From menu, click "tool", then choose "Internet options".

  2. Then click "Security" as the follows:

ZKTeco PL-52A12G - Setting the IE Browser - 1

text_image Internet Options Connections General Security Programs Advanced Security Privacy Control Select a zone to view or change security settings. Internet Local Internet Trusted sites Restricted sites Internet This zone is for Internet indicators. Except how selected in trusted and restricted zones. Security level for the zone Custom Custom settings: - To change the settings, click Custom level. - To use the recommended settings, click Default level. Custom level: Default level Smart all sizes to default level 确定 取消

Fig 2.13

  1. Choose internet icon, click "Customs level". Then the follow pops up:

ZKTeco PL-52A12G - Setting the IE Browser - 2

text_image Security Settings - Internet Zone Settings Enable Download signed Activist controls Disable Enable (not secure) Prompt (recommended) Download unsigned Activist controls Disable (recommended) Enable (not secure) Prompt Initialize and script Activist controls not marked as safe for a Disable (recommended) Enable (not secure) Prompt Only allow approved domains to use Activist without prompt Disable Enable *Take effect after you restart Internet Explorer Reset custom settings Reset to: Medium-high (default) Export... OK Cancel

Fig 2.14

  1. Change option "Download unsigned ActiveX controls" into "Enable" or "Prompt". User can optionally change "Running ActiveX controls and plug-in" into "Start" to avoid the prompt of running.

2.3.4 Install Video Software

Please take the tips as follows when installing the software of the IP camera:

(1) Download controls

First, please login to the system with IPC's default ID and password as a super user. After that, you will get the following prompt whether to install ActiveX controls. Please rightly click "loading procedure" if your system is XP.

(2) Install and run controls

Please click "Run" in the prompt box above, and the controls are to be installed to run. After that, you are able to view the video in real time.

©Note:

  1. The steps above are not sequential. After operating (1) and (2), if not successful, then please try the website downloading method.
  2. If your computer system is Microsoft Windows 2003 and you're unable to view the video after installing the controls, please start the computer's hardware acceleration.

Above all is the preparation work for the video browsing on IE.

2.4 Login IE Interface

When the system starts up for 110 seconds, please open the IE browser, input the IP camera address. The default IP is http://192.168.1.110 (Note: System default subnet mask is 255.255.255.0; default gateway is 192.168.1.110. Please correctly set the local IP address before login and access.)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\ASUS>ping 192.168.1.110

Pinging 192.168.1.110 with 32 bytes of data:
Reply from 192.168.1.110: bytes=32 time=1ms TTL=64
Reply from 192.168.1.110: bytes=32 time<1ms TTL=64
Reply from 192.168.1.110: bytes=32 time<1ms TTL=64
Reply from 192.168.1.110: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.110:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

C:\Users\ASUS> 

The language for login interface is consistent with the operation system. Below is the picture in Chinese operation system:

ZKTeco PL-52A12G - Login IE Interface - 1

text_image Windows Security The server 192.168.1.18 at Megapixel IP Camera requires a username and password. Warning: This server is requesting that your username and password be sent in an insecure manner (basic authentication without a secure connection). admin ****** Remember my credentials OK Cancel

Fig 2.15

If it is the first time you run the software, please login as a super user. The system default user name is admin (password is admin); input the correct user name and password, and click "login". During login, if you would like to reset the username and password, please click "Cancel" to clear the blank. After login, you will enter the following interface:

ZKTeco PL-52A12G - Login IE Interface - 2

text_image Megapixel IP Camera Viewing Setting View Stream type Major stream Video size Auto Play mode Smooth Color mode Fresh PTZ control Iris Focus Zoom PanSpeed S TideSpeed S 2015-09-06 17:55:56 X02

Fig 2.16

The IP Camera supports H.264/MJPEG dual encoding format. After login, you will enter the real time video interface in the format of H.264 compression. User can click "MJPEG" button, and enter the real time video in the format of MJPEG. Please refer to picture as following:

ZKTeco PL-52A12G - Login IE Interface - 3

text_image Megapixel IP Camera Viewing Setting View Stream type Major stream Video size Auto Play mode Smooth Color mode Fresh PTZ control Iris Focus Zoom PunSpeed 6 TitleSpeed 6 English 2015-09-06 17:55:56 HD IPC

Fig 2.17

2.5 Browser

In the browsing interface, you can set video browse, PTZ control, commonly used shortcuts (like photography, recording, audio input, audio output, Language setting, etc.) to get the satisfying video.

2.5.1 Video Browsing

Video Browsing: For camera capture display setting, you can set the video type, video size, play mode, image color and illumination. On the browsing interface, you can click "video browsing" to enter system setting interface. Here is the picture

ZKTeco PL-52A12G - Video Browsing - 1

text_image View Stream type Major stream Video size Auto Play mode Smooth Color mode Fresh PTZ control PTZ function

Fig 2.18

Set the video in the menu above:

Video Type: H.264 main stream, H.264 deputy stream, MJPEG.

Video Size: screen original size 1*, original size *1/2, adaptive.

Play mode: real time, smooth.

Image Color: standard, vivid

Illumination: Standard, low light

2.5.2 PTZ Control

PTZ control: Adjust the rotation in all directions, set horizontal speed, vertical speed. The picture is as follows:

ZKTeco PL-52A12G - PTZ Control - 1

text_image PTZ control Iris Focus Zoom Pan speed 3 Tile speed 1(S) Focus speed Middle Zoom speed Middle

Fig 2.19

PTZ direction: adjust the PTZ's eight directions.

Horizontal speed: 1 — 8 optional

Vertical speed: 1 — 8 optional

2.5.3 PTZ Function

PTZ functions: preset, auto pan, pattern, tour. (Patternis not available)

ZKTeco PL-52A12G - PTZ Function - 1

text_image PTZ function Preset 1 Set Mov Call Tour 1 Call Autopan Pattern

Fig 2.20

2.5.4 Common Shortcuts

Common shortcuts: 3D location photograph, record, audio input, audio output, Languages selection

ZKTeco PL-52A12G - Common Shortcuts - 1

text_image English

Fig 2.21

Frequently set common functions of the IP cameras. The storage path of photographing and recording complies with the one from setting .The snapshots are stored in the name of IP address and time of the device. For example, the file name is 20140520_221325_125_01_192.168.1.110.jpg, which means the device's IP address is 192.168.1.110 and snapshot's time is at 22:13:25:125 on May 20^th 2014.

2.6 Setting

Setting: detailed setting of system, network, IPC, audio & video, PTZ functions, alarm, user, Blog.

ZKTeco PL-52A12G - Setting - 1

text_image HD Network Camera Megapixel IP Camera Viewing Setting System Time Advanced Basic information Version: V6.03.03-CGB024200-0916 Time zone: (GMT+08:00) Beijing Product info: TI-OV20 series SerialNum : 071D3E0E02A6 Network settings MAC address: 00-2A-2A-03-01-AB IP address: 192.168.1.168 Default gateway: 192.168.1.1 Subnet mask: 255.255.255.0 Alarm settings Alarm server IP: 0.0.0.0 Alarm contact: Local contact NTP settings NTP server IP: 0.0.0.0 H.264 video settings Major stream parameters: Resolution: 1920x1080 Frame rate: 25 Bit rate: 5120Kbps GOV number: 30 Minor stream parameters:

Fig 2.22

2.6.1 System

System: upgrade the system info, time and maintenance.

System info: The initial interface of system setting is the display interface of system info. User can learn more about the setting info, like basic info, network parameter alarm setting, NTP setting, H.264 video parameter setting, MJPEG video parameter setting.

ZKTeco PL-52A12G - System - 1

text_image MEgapixel IP Camera Viewing Setting System Time Advanced Basic information Version: V6.03.03-CGBO24200-0916 Time zone: (GMT+08:00) Beijing Product info: TI-OV20 series SenaiNum : 071D3E0E02A6 Network settings MAC address: 00-2A-2A-03-01-AB IP address: 192.168.1.168 Default gateway: 192.168.1.1 Subnet mask: 255.255.255.0 Alarm settings Alarm server IP: 0.0.0.0 Alarm contact: Local contact NTP settings NTP server IP: 0.0.0.0 H.264 video settings Major stream parameters: Resolution: 1920x1080 Frame rate: 25 Bit rate: 5120Kbps GOV number: 30 Minor stream parameters:

Fig 2.23

Basic Info: The IPC's version number, time zone, product series, serial number.

Network parameter: MAC address, IP address, default gateway, subnet mask.

Alarm setting: Alarm server IP, alarm correlation.

NTP setting: NTP server IP.

H.264 video parameter: main stream/sub stream resolution, frame rate, bit rate, I/P rate.

MJPEG parameter setting: resolution, frame rate.

Time: time zone setting, NTZ setting, real-time synchronization parameter setting.

ZKTeco PL-52A12G - System - 2

text_image Viewing Setting System Time Advanced Time zone settings Time zone: (GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi, Inkutsk, Ulaar Daylight saving time: On Off Save Cancel NTP set NTP server IP: 0.0.0.0 Sync time: 23 : 59 : 00 Sync interval(hours): 24 Save Cancel Sync now Device time: 2013-10-08 09:54:18 Local PC time: 2013-10-08 09:54:18

Fig 2.24

Time zone setting: select your time zone from the drop down list, click "setting" and it's done. 26pcs

time zones are optional for setting, range "GMT-12:00\~GMT\~GMT+13:00". Of all, GMT+08:00 is China Beijing time. The default setting is GMT standard time. If your local time is daylight saving time, please click "automatically adjust clock for daylight saving changes" option. NTP setting: set NTP server IP is the same with the device's IP address. Synchronization time: set the time for synchronization. Synchronization time intervals: every a time period (6--12—24) for time synchronization.

Real-time synchronization: Synchronize the time of the device. You can choose NTP or localsynchronization.

The device's time: display existing time.

Local PC time: error correct the system time and local pc time. Click "setting" button to synchronize.

NTP Synchronization: whether to start NTP service. Select to start NTP service, otherwise do not select. If NTP service starts, you can input NTP server address in the IP field, and click "setting" button. After NTP is activated, the system corrects the time with NTP automatically.

Local synchronization: set camera time to synchronize local PC.

Maintenance: contains upgrading the device's software, restoring factory settings and restarting the system.

ZKTeco PL-52A12G - System - 3

text_image Viewing Setting System Time Advanced File import 浏览... (Please choose upgrade file of TI series.) Submit Factory settings Press the button to reset all the parameters to the factory default settings. Maintain current IP: ✓ Reset Reboot Press the button to reboot the system, the window will reload after it. Reboot System Network Camera Audio video RTC Function Alarm Record Users Log

Fig 2.25

Software upgrade: The IP camera's network service system can enjoy free remote software upgrade, which reduces the cost of system maintenance.

First, user can remotely submit system upgrade request via internet. According to user's submission, we'll send the device's relative edition upgrade for confirmation, and provide the latest software downloading, helping upgrade the IP Camera. User can upgrade the system as the following steps:

Click "Browsing" icon, and select IFU upgrade file and upload it.

Please restart the device after upgrading.

Restore factory setting: The device's network system provides online resetting functions, through which all system settings can be restored to factory default. It is a great convenient to the clients. If you select to keep the IP address, it is the existing address; while if you cancel it, it will be restored to factory default address: 192.168.1.110.

System restart: click "restart" button, the system restarts. The time is around 80 seconds.

After that, the webpage is closed.

2.6.2 Network

Network: The device's relevant network parameter setting, including Network、FTP、SMTP/HTTPS、QoS、IGMP、SIP、DDNS、PORT.

ZKTeco PL-52A12G - Network - 1

text_image Network FTP SMTP QoS IGMP PORT DDNS CloudLens Network DHCP: On Off IP address: 192.168.1.115 Subnet mask: 255.255.255.0 Default gateway: 192.168.1.1 Primary DNS server: 192.168.1.1 Secondary DNS server: 0.0.0.0 Save Cancel

Fig 2.26

Network: setting of the device's network parameter.

ZKTeco PL-52A12G - Network - 2

text_image Network DHCP: On Off IP address: 192.168.1.113 Subnet mask: 255.255.255.0 Default gateway: 192.168.1.1 Primary DNS server: 192.168.1.1 Secondary DNS server: 0.0.0.0 Save Cancel

Fig 2.27

DHCP: Dynamic Host Configuration Protocol, one of TCP/IP, mainly allocating dynamic IP address for network clients. Select "on", the camera's IP address and the subnet mask cannot be modified, but automatically allocated by the host. Select "off", you're supposed to set the network data by yourself and make sure the IP address and gateway address on the same segment.

FTP: FTP (File Transfer Protocol) is application layer protocol, based on transport layer for client's service. FTP is in charge of transferring files. The IP camera supports FTP photo uploading function on alarming. On FTP interface, set the server address, username and password, activate FTP alarm at alarm setting, the FTP photo uploading can be realized.

ZKTeco PL-52A12G - Network - 3

text_image FTP Server : 0.0.0.0 Port : 21 (1-65535) User name: Password: Server Path : / FileName : Snap Number : 1 Snap Interval : 0 s Save Cancel

Fig 2.28

SMTP: SMTP belongs to TCP/IP, help to find the next destination for each computer when sending or transiting letters.

ZKTeco PL-52A12G - Network - 4

text_image SMTP Server IP: 0.0.0.0 From: frommail@test.com To: tomail@test.com CC: ccmai@test.com Authentication: On Off User name: test Password: ***** Save Cancel

Fig 2.29

Server IP: set up mail server IP.
✿ Sender: set up the email address of the sender.
◆ Authentication: Turn on or off the authentication function via mail server verification.
User name: Sender's name. User can set by itself.
✨ Password: Set sender's password.
✿ TO: Recipient's mail address.
CC: mail's address.

©Note: No restrictions for setting username and password.

After setting, please click "set" to effect the setting.

If the user selects "mail" at "Alarm Setting", the system would send emails according to the SMTP setting.

HTTPS: a safe-protection channel, shortly, a secure version of HTTP.

ZKTeco PL-52A12G - Network - 5

text_image CA certificate import CA certificate: 浏览... Submit

Fig 2.30

QoS: Quality of Service, a kind of network secure mechanism, a technology of solving network delay and congestion.

ZKTeco PL-52A12G - Network - 6

text_image QoS QoS option: Normal service Save Cancel

Fig 2.31

IGMP: It is a multi-cast protocol of internet family, helping IP Host report their membership to the adjacent routers.

ZKTeco PL-52A12G - Network - 7

text_image IGMP Stream type: Major Stream State: On Off MultiCast: IP address: 0.0.0.0 RTP port: 0 Save Cancel

Fig 2.32
ZKTeco PL-52A12G - Network - 8

text_image Position Information Position name: test Longitude: 112.10 Latitude: 45.30 Save Cancel

Fig 2.33

DDNS: The user's dynamic IP address is mapped to a fixed domain name resolution service.

When connecting network each time, the client's procedure would pass the host's IP address to the server's procedure which provides DNS service and realize domain name resolution. That is, DDNS captures the changing IP address and corresponds the domain name, which is how other clients communicate.

ZKTeco PL-52A12G - Network - 9

text_image DDNS DDNS State: Method: CamAnywhere Username: test Password: ••••• Domain: infisecu.oicp.net Save

Fig 2.34

PORT: an interface, passing data between the computer and other devices (e.g. Printer, mouse, keyboard, monitors), among network, or other computers in connection.

ZKTeco PL-52A12G - Network - 10

text_image PORT RTSP Port: 554 Onvif Port: 8999 Http Port: 80 Video Port: 90 Save Notes: Settings are invalid while the ports are repeat! Please reboot the device and refresh the page after changing the ports.

Fig 2.35

Cloudlens

ZKTeco PL-52A12G - Cloudlens - 1

text_image CloudLens P2P: ON OFF ID: HK0000071D3F2F9445WN

Fig 2.36

2.6.3 Management Software

This section is very simple, and here is the introduction:

Software initial user name is admin, while password is 123456.

After login, you can find "search" button on the top of the interface, and click to search all IP cameras in the LAN area.

Among all the camera lists found out, tick the ones you want to manage and click "save" on the left upper corner. Then turn off the dialog to enter the interface, and double click the IP camera and you will open the video.

Other relative settings are very simple to set. Please operate by the reference of the interface prompts.

2.6.4 IP Cameras

IP Cam: setting of the camera parameter, like basic settings, expose settings, effect setting, white balance and reset.

ZKTeco PL-52A12G - IP Cameras - 1

text_image Viewing Setting System Network Camera Video&Audio PTZ Function Alarm Record User management Log Basic setttins Expose settings Effect settings White balance Reset -D IPC: 2015 09 15 23.51 FlickerFrequency: 50Hz 60Hz AntiFalse Color: On Off CVBS Output: PAL AntiFog: On Off Vertical Mirror: On Off LensShadeCorr: On Off Horizontal Mirror: On Off LensDistortCorr: On Off Back Light: On Off Dig-ImgStabilize: On Off Digital WDR: On Off WDR Level: 85

Fig 2.37

Basic set: Enable and disable setting of camera system, noise, mirror, BLC and other function (this depends on the function of zoom module).

ZKTeco PL-52A12G - IP Cameras - 2

text_image Basic setttins Expose settings Effect setttings White balance Reset -D IPC 2016 09 15.27.25 FlickerFrequency: 50Hz 60Hz AntiFalse Color: On Off CVBS Output: PAL AntiFog: On Off Vertical Mirror: On Off LensShadeCorr: On Off Horizontal Mirror: On Off LensDistortCorr: On Off Back Light: On Off Dig-ImgStabilize: On Off Digital WDR: On Off WDR Level: -85 +

Fig 2.38

Power Frequency: 50HZ domestic use; 60HZ abroad use.

Horizon Mirror: image horizontal mirror display.

Vertical Mirror: image vertical mirror display.

BLC: divided into different zones and each zone expose separately. BLC offers ideal exposure in front of strong back light. There is low, medium and high level optional.

Expose settings: expose mode, Color to Black, Scene select, and AGC setting.

ZKTeco PL-52A12G - IP Cameras - 3

text_image Basic setttins Expose settings Effect settings White balance Reset -D IPC 2 15.09 € 15.28.25 X11 Exposure mode: Scene IR mode: Outcontrol Scene: Outdoor IR enable: Enable Slow Shutter: Close Switch time: 3s AGC: 16X Color mode: Colorful Shutter speed: 1/100 HiLightCompress: Intelligent infra Manual AGC: 1X ExposureTarget: 128

Fig 2.39

Expose set: program mode, for normal video mode; shutter mode, for fast moving objects.

Scene Select: Indoor, eliminate indoor lighting flash; Outdoor, eliminate outdoor overexposure.

Slow shutter: shutter setting, default is off.

AGC: A kind of control method of automatically adjusting amplifier circuit with signal intensity. The higher the gain is, the brighter the evening image becomes. You can adjust the image according to the real requirement. Higher gain dims the image.

IR mode: change IR mode

IR enable: enable and disable IR LED

Switch time: IR on and off switching duration

Color mode: change color mode

HLC: Hight light compress

Exposure Target

Effect Setting: setting of image sharpness, brightness, contrast, saturation.

ZKTeco PL-52A12G - IP Cameras - 4

text_image Basic setttins Expose settings Effect setttings White balance Reset HD-PC 2015-09-0 16:29:54 X11 General Mode Brightness: - - - + 128 Sharpness: - - - + 128 Hue: - - - + 128 Contrast: - - - + 128 Saturation: - - - + 128 3D denoise: - - - + 128 Save Gamma: -

Fig 2.40

Brightness: unit projected area of brightness intensity would bring the overall brightness of the image. Over higher brightness would cause the insufficient permeability.

Sharpness: also called "resolution", which reflects the image plane clarity and edge sharpness. Adjust the sharpness higher, the contrast details on the plane image become higher and then the image looks much clear. If the sharpness is set too high, white trim lines would appear next to both black lines and you will get distorted glare image.

Hue: adjust the color

Contrast: It is critical to the image effect. Generally, the higher the contrast is, the more clear vivid the image becomes; small contrast brings grey screen quality.

Saturation: refers to the vividness of the color, also known as the purity of the color. The higher the colorcontent is, while the larger the saturation is; the higher the achromatic color is, while the smaller the

saturation is.

3D Noise: Noise reduction adjust during night

White Balance: Balance the white. Regardless of any light, the white objects would return to white color.

ZKTeco PL-52A12G - IP Cameras - 5

text_image Basic settins Expose settings Effect settings White balance Reset HD-PC 2015-09-02 X11 Mode: Auto Red gain: 24 Blue gain: 26

Fig 2.41

White Balance: auto, cloudy, Day (D65), Day (50), Fluorescent Light, Filament Lamp, Sun Up, Manual.

Reset: fix the camera data. Click "Reset" to return to factory default.

ZKTeco PL-52A12G - IP Cameras - 6

text_image Basic setttins Expose settings Effect setttings White balance Reset HD.PG 2 *5-00* 6 * 031 17 X11 Reset

Fig 2.42

2.6.5 Audio & Video

Audio & Video: setting of camera audio, video, OSD, and path.

ZKTeco PL-52A12G - Audio &amp; Video - 1

text_image Video Character display Motion detection Privacy mask Path Audio HD-PC 2015-09-02 0:32:37 X11 Major stream Minor stream MJPEG Resolution: 1920x1080 Resolution: 640x480 Resolution: 1280x720 Frame rate: 25 Frame rate: 25 Frame rate: 1 I/P rate: 50 I/P rate: 50 Image quality: Average BitRate type: VBR BitRate type: VBR Image quality: Average Image quality: Average BitRate: 3072 Kbps BitRate: 512 Kbps (256~10000) (32~2000) Save Save Save

Fig 2.43

Video: Main Stream, Minor Stream, MJPEG.

Resolution: 1920*1080, 1280*1024, 1280*960, 1280*720, 640*480.

Frame: the number of IP Cam's processing compressed frames. If the number of the frame is set bigger, the image would become more continuity, but it reduces the performance of CPU processing other events. If the frame rate is set smaller, the continuity get worse, but CPU could process more other events. Recommendation: NTSC system: 30; PAL: 25.

I/P Rate: user can change the I/P rate according to the demand, do not recommend to change the setting if user are not professional.

Image quality: change the setting to choose the picture quality display

Bitrate Type: VBR — constant image quality, normal use when the bandwidth is sufficient. CBR — image transmission with fixed bandwidth.

Bit rate: 512K, 1024K, 2048K, 3072K, 4096K, 5120K, 6144K. The bit rate is higher, the footprint is bigger, while the image is better. 720P/2M 1080P/4M are commonly used. I/P rate: the contrast of I frame and P frame. The bigger the ratio is, the data is smaller. Recommendation: set 15.

Text Overlay: Text, time, date can be displayed on the screen. XY 2 dimension stands for position.

ZKTeco PL-52A12G - Audio &amp; Video - 2

text_image Video Character display Motion detection Privacy mask Path Audio HG-PC 2015-09-02 10:42:48 X18 Text 1: On Off X/Y(0-99): 2 2 Content: HD-IPC Text 2: On Off X/Y(0-99): 0 0 Content: Multiple: On Off X/Y(0-99): 95 98 Date&Time: On Off X/Y(0-99): 95 2 Font size: 3 ▼ Save

Fig 2.44

OSD setting includes: text OSD, date OSD and time OSD.

Text OSD: set the subject and position. Choose On or Off to display the text or not.Input the content in the form after the text, where 24 characters can be displayed. X and Y coordinate is based on the zero coordinate on the upper left corner of the image. X and Y coordinate can be set to an integer between 0 to 99.

After setting the text content and coordinate, click display and the following setting. Then the text would appear on the real live video. If you want to cancel it, please tick off the option and choose setting.

Date OSD: set date, position, ON or OFF of the date display.

Time OSD: set the position of time display, ON or OFF of the time display.

Motion Detection: commonly used in unmanned video and alarm.

ZKTeco PL-52A12G - Audio &amp; Video - 3

text_image Video Character display Motion detection Privacy mask Path Audio HD-PC 2015-09-02 16:44:38 X15 Zone 1: Draw Name: 1 Sensitivity: (Most sensitive) Save Cancel Zone 2: Draw Name: Sensitivity: (Most sensitive) Save Cancel Zone 3: Draw Name: Sensitivity: (Most sensitive) Save Cancel Zone 4: Draw Name: Sensitivity: (Most sensitive) Save Cancel

Fig 2.45

【Sensitivity】: Setting motion detection sensitivity. The sensitivity can be set from 1 to 100. The smaller the number is, the higher the sensitivity is. Recommendation: 15.

【Zone】: You can set 4 motion detection zones. Each of them can be drawn and set with a mouse. When the set zone detects motion, the alarm is triggered and the log is recorded.

【Motion detection switch】: You can set or cancel motion detection alarm.

☺Note: With detection alarm on and 5 seconds thereafter, the zone begins to detect themotion.

Privacy Zone: setting the privacy zone of the camera. This zone can not move. It is available if PTZ is in a fixed place.

ZKTeco PL-52A12G - Audio &amp; Video - 4

text_image Video Character display Motion detection Privacy mask Path Audio HD-PC 2015-09-02 16:45:20 Zone 1: Draw Name: Zone 2: Draw Name: Zone 3: Draw Name: Zone 4: Draw Name: Save Cancel Save Cancel Save Cancel

Fig 2.46

IP Cameras support privacy zone function. When a special zone is not allowed to be seen by the operator, you can use this function. Through MASK setting, the specific zone is covered and the operator cannot see the video of the zone.

【Zone】: You can set 4 privacy zones. Each of them can be drawn and set with a mouse.

Select save and the zone is covered. You can set the coordination of the privacy zone as well and click save to effect immediately.

Path: storage path of IE recording and snapshot.

ZKTeco PL-52A12G - Audio &amp; Video - 5

text_image Video Character display Motion detection Privacy mask Path Audio HD-PC 2015-09-02 16:40:05 Photo saving path: C:\IPC_PlayerAX\Picture Browse... Format: .jpg Video saving path: C:\IPC_PlayerAX\Video Browse... Format: .avi Save

Fig 2.47

The default is C drive control folder. Click browse to re-select the storage path. For the type of the file, photos is jpg/bmp and video is avi/ifv.

2.6.6 PTZ Function

PTZ function: preset, auto tour, PTZ protocol.

Preset: When the PTZ patrols to an important spot and commands a preset, the PTZ would record the location and status to build up the link. When the command is shot, the camera fast patrols to the spot and the camera returns to that memory. The operator obtains the spot fast and easily. 254 preset positions are optional.

ZKTeco PL-52A12G - PTZ Function - 1

text_image Preset Auto tour PTZ protocol HD-PC 2015-09-02 7:49:01 X15 No.: 1 Title: hjhk Save Set Call Delete Iris Focus Zoom Pan speed 6 Tilt speed 6

Fig 2.48

Auto Tour:

ZKTeco PL-52A12G - Auto Tour: - 1

text_image Preset Auto tour PTZ protocol HD-PC 2015-09-02 18:30:00 X15 Tour No: 1 Call Iris Focus Zoom Pan speed 6 Tilt speed 6

Fig 2.49

Protocol set:

ZKTeco PL-52A12G - Protocol set: - 1

text_image Preset Auto tour PTZ protocol HD-FC 2015-09-02 16:30:40 X15 Address: 1 Protocol: Pelco-D Baud rate: 9600 3D Protocol: Pelco-DH User mode: HK-TST Iris Focus Zoom Pan speed 6 Tilt speed 6

Fig 2.50

2.6.7 Alarm

Alarm: grounded circuit and open circuit for I/O. Set net contact or local contact.

ZKTeco PL-52A12G - Alarm - 1

text_image Alarm configuration I/O In 1: Grounded circuit Alarmout contact: Local contact Alarm server IP: 0.0.0.0 Save Alarm out contact I/O out 1 Mail Localsave FTP Audio Select all I/O In 1 Motion area 1 Motion area 2 Motion area 3 Motion area 4 Save
Start timeEnd time
□ Sun.00 : 0023 : 59
□ Mon.00 : 0023 : 59
□ Tue.00 : 0023 : 59
□ Wed.00 : 0023 : 59
□ Thu.00 : 0023 : 59
□ Fri.00 : 0023 : 59
□ Sat.00 : 0023 : 59
□ Everyday00 : 0023 : 59

Fig 2.51

The IP camera supports 2 channel alarm in. User can set grounded or open circuit for each I/O.

Alarm out contact: transmission method of alarm signal.

Local contact: local alarm out. Default local contact.

Net contact: internet transmission.

©Note: The function requires the synchronous use of digital video management software, e.g. HVMS. Choosing net contact, user is supposed to set the alarm IP as HVMS-CMS IP.Finishing data set of HVMS, the relay switch can be remotely controlled. For more details, please refer to HVMS manual.

Alarm IP: set the IP address of the alarm.

User can set each channel signal alarm in or alarm method of each motion detection: Alarm in 1 (for net contact, the alarm in 1 is ineffective), sending emails, FTP uploading, audio and others. The setting takes into effect after clicking setting button.

Alarm Schedule: user can set alarm schedule by day and exactly time.

2.6.8 User

User: Administrator's authority to operate the camera.

Add user
NumUser namePropertyOperation
1admin

Fig 2.52

Add user: click the image " , you will get the following dialog:

ZKTeco PL-52A12G - User - 1

text_image User name: IPC Password: ••••••• Password confirm: ••••••• OK Cancel

Fig 2.53

Input user name and password.

Add user
NumUser namePropertyOperation
1admin
2IPC

Fig 2.54

2.6.9 log

Log: recording of each operation

ViewingSetting
SystemDateTimeLog
Network2013 - 10 - 0619 : 28 : 59system start completely!
2013 - 10 - 0619 : 28 : 57webs start completely!!!
Camera2013 - 10 - 0619 : 28 : 55app_main start completely !
2013 - 10 - 0619 : 28 : 54Alarm input 1
Audio video2013 - 08 - 0108 : 05 : 42change ip !!!
2013 - 08 - 0108 : 05 : 09system start completely!
RTC Function2013 - 08 - 0108 : 05 : 04webs start completely!!!
2013 - 08 - 0108 : 05 : 03app_main start completely !
Alarm2013 - 08 - 0108 : 05 : 02Alarm input 1
2013 - 08 - 0108 : 05 : 08system start completely!
Record2013 - 08 - 0108 : 05 : 05webs start completely!!!
2013 - 08 - 0108 : 05 : 03app_main start completely !
Users2013 - 08 - 0108 : 05 : 03Alarm input 1
Log

Fig 2.55

3. Function Instruction

3.1 Basic Function

- Dome Running

Control joystick or up, down, left and right key in the keyboard.

- Zoom

Press ZOOM- button to make the lens farther and minify the scene.

Press ZOOM+ button to make the lens closer and magnify the scene.

- Focus

After FOCUS- button is pressed, the object in vicinity will become clearer while the object far away will become ambiguous.

After FOCUS+ button is pressed, the object far away will become clearer while the object in vicinity will be ambiguous.

- Iris

Press IRIS- to gradually shrink the iris and decrease the image brightness.

Press IRIS+ to enlarge the iris and increase the image brightness.

- Preset Point

Setting preset press button "preset" + "number" + "Enter".

Calling preset press button "call"+" number"+"Enter".

Deleting preset press button "clear" + "number" + "Enter".

ZKTeco PL-52A12G - - Preset Point - 1

Remark: Some preset points are used tentatively for special functions.

3.2 Special Function

The follow presets are predefined as special function, please shot+ preset No+ enter to enable those functions:

PRESTFUNCTIONPRESETFUNCTION
34 Reset 84Turn on far light
35Run Wiper85Turn on near light
36Stop Wiper91(31)Call A-B scan
75Pattern 11Set left point of A-B scan
76Pattern 22Set right point of A-B scan
77Pattern 396Guard tour 3
78Pattern 497Guard tour 2
81(41)Auto Day/Night98(38)Guard tour 1
82(42)Night Mode99Pan scan
83Day Mode

Remark: If use some other equipments to control IR dome, some special functions probably can't be effective because of the limit of protocol.

Appendix I Anti-lightning, Anti-surge

This product is extremely air discharge and lightning protection with TVS tube technology, which can effectively prevent the transient lightning below voltage 3000V, surge and damages caused by other types of pulse signals.

However, necessary protective measures should be made in the premise of ensuring electrical safety for outdoor installation according to the actual situation:

  • Signal transmission line must be at least 50 meters far away from the high-voltage equipment or high voltage cable.
    ● Try to choose outdoor wiring lay down along the roof line.
  • Way of sealed steel pipe buried wiring is used in the area which opened, and steel pipe units grounded in one point. Overhead wiring is absolutely prohibited.
  • In the strong thunderstorms area or areas with high induced voltage (such as high voltage substations), measure of installation of additional high power lightning protection equipment and lightning rod must be taken.
    ● Lightning protection and grounding of outdoor devices and lines must take the lightning-protection requirements of buildings into consideration, and comply with the related national standards and industry standards.
  • System must be equipotent grounding. Grounding device must meet dual requirements of anti-interference and electrical safety, and should not be shorted or mixed with the adjacent lines in the strong power grid. When system is independently grounded, grounding impedance should be less than 4 , and cross-sectional area of grounding conductor must be not less than 25m^2 .

ZKTeco PL-52A12G - Appendix I Anti-lightning, Anti-surge - 1

text_image Video Arrester Comm. LightingArrester Power Arrester Power ground wire is not more than 4Ω Steel Sheath Lighting Rod 45degree Dome must be under45degree range

Fig 25

Appendix II Clean Transparent Cover

In order to assure a clear image of dome, the under cover of dome should be cleaned regularly.

  • Be careful when cleaning and hold the outer ring of under cover by hands to avoid directly touching with it. Because the acid sweats of finger membrane may corrode the surface coating of under cover.
    Hard tool scratching the under cover may lead to blurring the images of dome so that affecting image quality.
  • Please uses a soft enough dry cloth or other alternatives to wipe internal and external surface.
  • If dirt is serious, user can use a mild detergent. Any senior furniture cleaning products can be used to clean the under cover.

Appendix III Exception Handling

Issue Possible Reason Solution
After power is applied, there is no action (self-test)Cable harness is improperly connectedVerify that the orientation of the connector input
Input power voltage is too lowVerify the voltage of the input power
Power supply does not work Change a new power supply
PTZ has not finish self-testPlease wait 90 seconds
Noise after self-testingMechanical obstruction Verify and correct it
Camera module is not installed correctCorrect
Low power Change the correct power supply
Image is no stable.Low powerCheck the power supply or make sure the power input is AC24V / DC12V
Network cable properly connected.Verify the connection of the network cable
Image is blurringCamera is on manual focus Change to auto focus
The lens is dusted Clean the lens
Controlling the dome is not smoothPower is too lowChange the AC24V / DC12V Power supply
Communication distance is too longMake sure the distance is in the allowed range
No video signalWrong installation of plug-in for videoRefer to the installation part, use controls and reset up the plug-in
IP address fails to pingSet default as 192.168.110 segment, or revise the IP address
IP address pings through, but no videoCheck whether the video is recorded online or stop the recording
IP address conflicts with other devicesSet one IP different from others

This copyright is merely belong to the manufacturer. Without permission, please don't plagiarize or copy the contents of this book in any form or by any means.

The company follows the policy of continuous development. Therefore, the company reserves the right to modify or improve the products described in this manual without notice.

The content of manual is offered according to the "current state". Unless applicable law otherwise specified, the company does not make any kind of clear or tacit reassurance about the accuracy, reliability and contents of this manual. The company reserves the right to revise or recoup this manual at any time without notice.

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : ZKTeco

Model : PL-52A12G

Category : Security Camera