Apricorn

Aegis NetDock - Accessoires pour données Apricorn - Free user manual and instructions

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Product Type Network Attached Storage (NAS) Dock
Brand Apricorn
Model Aegis NetDock
Compatible Drives 2.5" and 3.5" SATA HDD/SSD
Number of Bays 1
Interface USB 3.2 Gen 1 (USB-A and USB-C), Gigabit Ethernet
Network Features File sharing, FTP, DLNA media server, remote access
Security 256-bit AES XTS hardware encryption with PIN keypad
Dimensions (W x D x H) 5.5 x 5.5 x 1.9 inches (140 x 140 x 48 mm)
Weight 1.1 lbs (500 g)
Power Supply 12V DC, 3A external adapter
Power Consumption 15W typical
Material Aluminum chassis with rubber feet
Cooling Passive (no fan)
Supported File Systems NTFS, HFS+, exFAT, FAT32 (read/write)
LED Indicators Power, network activity, drive access
Operating Temperature 32°F to 104°F (0°C to 40°C)
Operating Humidity 20% to 80% non-condensing
Maintenance Keep dry, clean with soft cloth; no internal user-serviceable parts
Repairability Drive is user-accessible and replaceable; electronics not repairable
Included Accessories Power adapter, USB cable, Ethernet cable, quick start guide
Certifications FCC, CE, RoHS

Frequently Asked Questions - Aegis NetDock Apricorn

What is the Apricorn Aegis NetDock?
The Apricorn Aegis NetDock is a network-attached docking station that allows you to connect a SATA drive to your network for file sharing, backup, and remote access.
Does the NetDock require an external power source?
Yes, it uses a 12V DC power adapter (included). It does not support bus power from USB.
How do I set up the Aegis NetDock?
Insert a SATA drive, connect power and Ethernet to your router, then access the web interface via the IP address shown on the LCD or assigned by DHCP. Follow the on-screen wizard.
What file systems are supported?
The NetDock supports NTFS, HFS+, exFAT, and FAT32 for both reading and writing. Drives must be formatted in one of these.
Can I use the NetDock as a USB dock only?
Yes, it can function as a USB 3.2 external dock when connected to a computer via USB. In this mode, it bypasses network features.
Is the data encrypted?
Yes, the NetDock features 256-bit AES XTS hardware encryption, activated via a PIN keypad on the front. The drive is locked if the PIN is not entered.
What kind of drives are compatible?
It accepts 2.5-inch and 3.5-inch SATA HDDs and SSDs of any capacity up to 10TB (based on typical support). Higher capacities may work but are not guaranteed.
How do I reset the administrator password?
Press and hold the reset button on the back for 10 seconds while the dock is powered on. This resets all settings to factory defaults.
Does the NetDock support RAID?
No, it is a single-bay dock and does not support RAID configurations. It can only host one drive at a time.
Can I access files remotely?
Yes, the NetDock supports FTP, SFTP, and SMB/CIFS for remote access over the internet when configured through your router's port forwarding.

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Download the instructions for your Accessoires pour données in PDF format for free! Find your manual Aegis NetDock - Apricorn and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Aegis NetDock by Apricorn.

USER MANUAL Aegis NetDock Apricorn

natural_image Red and black electronic device with ports and a logo, no visible text or symbols on the device body

User's Guide

Copyright © Apricorn, Inc. 2010. All rights reserved.

Windows is a registered trademark of Microsoft Corporation.

All other trademarks and copyrights referred to are the property of their respective owners.

Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder.

Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder.

DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the distance between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

CAUTION

CHANGE OR MODIFICATIONS NOT EXPRESSLY APPROVED BY PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER AUTHORITY TO OPERATE THE EQUIPMENT.

TABLE OF CONTENTS

Package Contents 4

System Requirements 4

Aegis NetDock Connections 5

Hard Drive Installation 6

Initializing your Hard Drive 7

Partitioning / Formatting 8

Reformatting your Hard Drive for Windows 10

Reformatting your Hard Drive for Mac 11

Installing Software CD 13

Device Drivers for Windows 2000/XP/Vista/7 14

Copy files and folders to a CD (Windows) 17

"Drive is not Accessible" error 18

Disconnecting 19

Contacting Technical Support 20

RMA Policy 20

Warranty Conditions 21

Package Contents

Aegis NetDock

Software CD:

Stand

BurnAware CD/DVD Burning Software•

AC Adapter

VLC Media Player•

USB Cable

MicroSoft SyncToy•

Hard Drive Screws

Apricorn Aegis NetDock - Package Contents - 1

natural_image Product display of a red electronic device, computer mouse, charging cable, and CD with accessories (no visible text or symbols)

System Requirements

Hardware: 1 GHz Intel

® Pentium® or Atom™ processor

or equivalent

Apple

® G3 or later, Mac OS X 10.4 or later

256MB RAM

Available USB port

CD ROM or CD-RW drive

Operating systems:

Microsoft: Windows

^® 7, XP or Vista ^TM

Mac: OS 9.2 or higher

OS X 10.2 and later

PC Software: 200MB hard drive space for standard installation of software components

Included software is not necessary with the Mac

® OS;

Aegis NetDock hardware is compatible with Mac DVD / CD authoring software and media playing software

Connecting your Aegis NetDock

Perfect for connecting to all of your USB peripherals, the Aegis NetDock's 4-port USB Hub has two regular ports and two ALWAYS ON USB ports, ideal for charging cell phones or your MP3 player.

Two ALWAYS ON USB Ports Ideal for charging cell phones & MP3 players Two regular USB Ports Great for connecting to your USB peripherals Main USB connection Connects to your computer via included USB Cable Power connection Connects to the included AC Adapter

Auto "ON" and "OFF" Feature

The Aegis NetDock's power efficient design automatically powers the NetDock when connected to your computer and powers down when disconnected.

NOTE: The two ALWAYS ON ports remain powered even when the NetDock is powered down as long as the unit is receiving power from the included AC Adapter.

Hard Drive Installation

Whether you received your Aegis NetDock with or without a hard drive installed, the easy open design means that you can change out your hard drive in a snap.

Apricorn Aegis NetDock - Hard Drive Installation - 1

Please make sure that the Aegis NetDock is not connected to the AC Adapter or your computer when attempting the below.

Step 1

Remove the single screw found on the back side of the case

Apricorn Aegis NetDock - Step 1 - 1

natural_image 3D rendering of a rectangular electronic device with mounting holes and an upward arrow indicator (no text or symbols)

Step 3

Insert the hard drive by sliding the drive to meet with the SATA hard drive connector

drive connector Hard Drive

Step 5

Once the hard drive is secured, slide the top case back into place

Apricorn Aegis NetDock - Step 5 - 1

natural_image 3D diagram of a computer drive chassis with an arrow indicating orientation (no text or symbols present)

Important hard drive handling info

Discharge static electricity by • touching a grounded bare metal surface or grounding straps before handling the hard drive

Install hard drive on a non-• conductive or anti-static surface

Avoid direct contact with the circuit • card on the hard drive

Step 2

Turn the NetDock over and slide the top case away from the bottom case as shown

Apricorn Aegis NetDock - Step 2 - 1

natural_image 3D diagram of a computer drive chassis with a warning symbol on top panel (no text or labels)

Step 4

Secure the hard drive using the included screws as shown below

Hard Drive

Step 6

Once you have replaced the top case, turn the NetDock over and replace the screw

Apricorn Aegis NetDock - Step 6 - 1

natural_image 3D rendering of a rectangular electronic device with mounting holes and a downward arrow indicator (no text or symbols)

Initializing Your Hard Drive (self installed hard drives only)

  1. To initialize your hard drive, you will need to go to Disk Management in Windows. To get to Disk Management in Windows 2000, XP, Vista and 7, right click "My Computer" (2000, XP) or "Computer" (Vista, 7) and click on "Manage" in the list. If you purchased an Aegis NetDock that already has a hard drive, you do not need to use this section because the drive is already formatted for NTFS.
  2. Double-click on Computer Management.
  3. In Computer Management, you will find Disk Management under the Storage section. Double-click on Disk Management. Windows XP has a wizard to initialize new hard drives and may appear at this point. If the wizard does not appear, follow the remaining instructions.

Computer Management File Action View Window Help Computer Management (Local) System Tools Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts Device Manager Storage Removable Storage Disk Defragmenter Disk Management Services and Applications Name System Tools Storage Services and Applications

  1. You will be able to easily identify the new drive in Disk Management. The drive will show up as Unknown and Unallocated with a red no entry sign on the disk number. If you do not see a red no entry sign on the disk number, skip to “Partitioning/ Formatting Your Hard Drive” in the next section.

Disk 0 Basic 28.63 GB Online SYSTEM (C:) 9.10 GB FAT32 Healthy (System) BACKUP (I 19.53 GB FA Healthy (Pa Disk 1 Unknown 55.90 GB Online 55.90 GB Unallocated Disk 2 Basic 55.90 GB Online MEDIALIB (F:) 55.90 GB FAT32 Healthy (Page File) Disk 3

  1. Right click on the section to the left where the drive number and red no entry sign are located. Select Write Signature/ Initialize Disk
  2. There are two types of disk storage that you can choose from: basic and dynamic. Select Basic Storage if you want to create partitions and logical drives on the disk. Select Dynamic Storage if you want to create simple volumes (dynamic disks cannot access MS-DOS or Microsoft Windows 98 or earlier versions). If you need further information on disk storage, please go to the Microsoft website.

Partitioning/ Formatting Your Hard Drive

  1. Once you have selected your disk storage type, you will need to partition/

Disk 1 Basic 76.69 GB Online 76.69 GB Unallocated New Partition... Properties Help Disk 2 Basic 14.06 GB Online Backup (F:) 14.06 GB NTFS Healthy (Active)

format your drive.

  1. Right click on the drive and select New Partition (2000, XP) or New Simple Volume (Vista, 7).
  2. A Partition Wizard will initiate. Click Next.
  3. Select Primary partition and click Next.
  4. You will then need to decide on a partition size. Enter a partition size in the box provided. Click Next.

  5. Select Assign a drive letter. Fill in the drive letter. Be sure to select a drive letter that is not in use. Click Next.

  6. "Format this partition with the following settings" is selected by default.

New Partition Wizard Format Partition To store data on this partition, you must format it first. Choose whether you want to format this partition, and if so, what settings you want to use. Do not format this partition Format this partition with the following settings: File system: NTFS Allocation unit size: Default Volume label: New Volume Perform a quick format Enable file and folder compression < Back Next > Cancel

File System: NTFS is selected by default.

Allocation unit size: Accept the default size.

Volume Label: Choose a name that is meaningful to you.

Perform a Quick Format: Optional

Enabling Perform a Quick Format reduces the format time significantly. However a Quick Format is less thorough and does not scan for or mark bad sectors. If you are concerned about errors on your drive do not perform a quick format.

Enable file and folder compression: Optional

Selecting this feature gives you the option to use file and folder compression feature available to the NTFS files system.

  1. Click Next. You will have to wait a bit. When completed, the drive properties will be shown. You have completed partitioning and formatting your new hard drive. You can begin cloning or imaging (see relevant sections for instructions).

Reformatting Your Hard Drive for Mac

Your Aegis NetDock's hard drive is preformatted with the NTFS Windows File System and will need to be reformatted to work within the Mac OS.

To Reformat in OS 9.x:

Caution: This will destroy any data on the hard drive. Backup any data before you continue with the reformatting of the Aegis NetDock hard drive.

  1. Make sure the Aegis NetDock is plugged into the USB port.
  2. Disable the file exchange in the Extensions Manager.

a. From the Apple Menu, select Control Panel, then Extensions Manager.
b. From the list: uncheck the on/off button next to the File Exchange.
c. Click Restart.

Your Macintosh will restart and you will get the following message:

"This disk is unreadable by this computer Do you want to initialize the disk?"

  1. Enter Aegis NetDock into the Name box.
  2. From the drop down list, select Mac OS Extended and click the Initialize button. After the drive is initialized the drive named Aegis NetDock will appear on your desktop.
  3. To confirm that the Aegis NetDock hard drive is properly formatted, select the Aegis NetDock drive, then Select: File, Get Info, General Information. The drive should read Mac OS Extended.
  4. You can now enable the file exchange extension.

a. From the Apple Menu, select Control Panel, Extensions Manager.
b. Check the on/off box next to File Exchange.
c. Click Restart.

To Reformat in Mac OS 10:

Caution: This will destroy any data on the hard drive. Backup any data before you continue with the reformatting of the Aegis NetDock hard drive.

1 Make sure the Aegis NetDock is plugged into the USB port. The drive should appear as a drive on your desktop.
2. Open the "Applications" folder on your hard drive, go to the "Utilities" folder and select Disk Utilities.
3. Select the drive from the list:

a. A description of the drive appears in the window.
b. Connection bus should be USB 2.0.

  1. Select the Erase tab on the top of the window.

  2. From the volume format drop down list, select the Mac OS Extended.

  3. Enter Aegis NetDock into the Name box.

  4. Select the check box next to Install Mac OS 9 Drivers. This will allow you to see your Aegis NetDock hard drive if you boot to Mac OS 9.x

  5. Click the Erase button: An alert will appear to confirm the erase process.

  6. Click the Erase button to start the formatting process.

  7. To confirm that the Aegis NetDock hard drive is properly formatted, Select the Aegis NetDock drive, then Select: File, Get Info. The format should read Mac OS Extended.

Installing the Software CD

The Aegis NetDock comes with three software downloads:

BurnAware CD/DVD Burning Software•

VLC Media Player•

Microsoft SyncToy•

Please note that the included software is compatible with PC only.

The included software is not necessary with Mac systems. The Aegis NetDock hardware is compatible with all Mac DVD/CD authoring software and media playing software

AutoPlay Menu DVD & DATA SYNC SOFTWARE VLC Media Player Software BurnAware DVD / CD Burning Software SyncToy Synchronization Software Register My Product Product Manuals 12191 Kikhom Road Railway, CA P2064 1-500-458-5448 www.aplicom.com APRICORN

To install these programs, place the included software CD into your Aegis 1. NetDock.

A software launch window will popup. From here you can click on the 2. BurnAware, VLC or SyncToy options to download the programs to your computer or download the latest product manual.

Follow the installation prompts on each of the programs to install on 3. your computer

Device Drivers and Drive Letters for Windows

  1. Boot up your computer into Windows 2000/XP/Vista/7.
  2. Connect the Aegis NetDock integrated cable as described on the previous page
  3. Windows will automatically install its resident device driver (USB Mass Storage Device). After the installation, Aegis NetDock will appear under a new drive letter in 'My Computer' (2000/XP) or 'Computer' (Vista/7).
  4. If Aegis NetDock does not appear in 'My Computer' or does not work properly, right click on 'My Computer' and click on 'Manage' then under 'System Tools' you will click on 'Device Manager' and check whether the devices are installed as indicated below.
Installed Device Drivers Location
USB Mass Storage Device Installedunder 'Universal Serial Bus Controllers'.
Slimtype DVDRW Installed under 'DVD/CD-ROM drives' (the drive listed in the figure may differ from your Aegis NetDock drive).

Computer Management File Action View Window Help Computer Management (Local) System Tools Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts Device Manager Storage Removable Storage Disk Defragmenter Disk Management BORON Apricorn Devices CMS Port Driver Computer Disk drives Display adapters DVD/CD-ROM drives AXV CD/DVD-ROM SCSI CdRom Device SAMSUNG CD-ROM SC-14BC Slimtype DVDRW SSM-85H5S USB Device SONY CD-RW-CRV216E Universal Serial Bus controllers Intel(r) 82801DB/DEM USB 2.0 Enhanced Host Controller - 24CD Intel(r) 82801DB/DEM USB Universal Host Controller - 24C2 Intel(r) 82801DB/DEM USB Universal Host Controller - 24C4 Intel(r) 82801DB/DEM USB Universal Host Controller - 24C7 USB Mass Storage Device USB Mass Storage Device

Device Drivers and Drive Letters for Windows

  1. If the 'Device Manager' entries are correct and Aegis NetDock still does not appear in 'My Computer', you may need to reassign the 'Drive Letter'. This is typically because you have mapped network drives and the Aegis NetDock has assigned the same 'Drive Letter' as one of the mapped drives.
  2. To reassign the drive letter right click on 'My Computer' and click on 'Manage' then under 'Storage' you will click on 'Disk Management'.

Right click here to change drive letter then refer to Step 8 Computer Management File Action View Window Help Computer Management (Local) System Tools Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts Device Manager Storage Removable Storage Disk Defragmenter Disk Management Services and Applications Volume Layout Type File System Status Ca Partition Basic FAT Healthy (EISA Configuration) 39 (C:) Partition Basic NTFS Healthy (System) 76. APRICORN (F:) Partition Basic NTFS Healthy (Active) 14 Disk 0 Basic 76.69 GB Online 59 MB FAT Healthy (EIS) (C:) 76.65 GB NTFS Healthy (System) Disk 1 Basic 14.06 GB Online APRICORN (F:) 14.06 GB NTFS Healthy (Active) CD-ROM 0 CD-ROM (D:) No Media CD-ROM 1 CD-ROM (E:) No Media CD-ROM 2 DVD (Z:) No Media CD-ROM 3 DVD (G:) No Media Primary partition

  1. On the lower half of the window scroll down to see the CD-ROM Drives listed in numerical order. You are looking for a CD-ROM with DVD and a duplicate drive letter or no drive letter at all.

Device Drivers and Drive Letters for Windows

  1. Right click and open 'Change Drive Letters and Paths' dialog box.

Change Drive Letter and Paths for G: () Allow access to this volume by using the following drive letter and paths: G: Add... Change... Remove OK Cancel

  1. Now click the down arrow next to the 'Drive Letter' to open the drop down menu and choose a new 'Drive Letter'. Make sure to choose a 'Drive Letter' that does not conflict with any of the mapped network drives. Click on the OK button to assign the new 'Drive Letter' and close all the windows.

Change Drive Letter or Path Enter a new drive letter or path for G: (). Assign the following drive letter: Mount in the following empty NTFS folder: Browse... OK Cancel

  1. Go to 'My Computer' to verify that Aegis NetDock appears.

  2. You are now ready to start copying files and folders to the Aegis NetDock.

Copy files and folders to a CD (Windows) General Instructions

Note: If your are copying files to a DVD using the Windows 2000 or XP Operating System, you must use DVD buring software (such as the one provided).

  1. Insert a blank, writable CD into the CD recorder.
  2. Open My Computer.
  3. Click the files or folders you want to copy to the CD. To select more than one file, hold down the CTRL key while you click the files you want. Then, under File and Folder Tasks, click Copy this file, Copy this folder, or Copy the selected items. If the files are located in My Pictures, under Picture Tasks, click Copy to CD or Copy all items to CD, and then skip to step 5.
  4. In the Copy Items dialog box, click the CD recording drive, and then click Copy.
  5. In My Computer, double-click the CD recording drive. Windows displays a temporary area where the files are held before they are copied to the CD. Verify that the files and folders that you intend to copy to the CD appear under Files Ready to be Written to the CD.
  6. Under CD Writing Tasks, click Write these files to CD. Windows displays the CD Writing Wizard. Follow the instructions in the wizard.

Specific Instructions according to your Windows OS

There are many ways to burn CDs and DVDs. Most new operating systems have these features built into them. We also have included the BurnAware (Windows) utility in case your operating system does not have the ability to burn a DVD (such as with XP). Your computer may already have burning software installed that will work well with this drive. If this is the case, no additional software is needed to burn CDs or DVDs.

If you would like more detailed instructions on burning a disc with your specific operating system, please refer to the links below.

Windows 7

http://windows.microsoft.com/en-us/windows7/help/videos/burn-a-cd

Windows Vista/ XP

http://windows.microsoft.com/en-US/windows-vista/Burn-a-CD-or-DVD

http://windows.microsoft.com/en-US/windows-vista/Burn-a-CD-or-DVD-in-Windows-Media-Center

Mac OS X

http://support.apple.com/kb/HT1328

"DRIVE NOT ACCESSIBLE" ERROR

Firstly, check to make sure that your CD is in the right tray.

If you receive a “Drive Not Accessible” error when you try to access the Aegis NetDock in ‘My Computer’ or after trying to drag and drop files to you Aegis NetDock drive, you may need to enable CD Recording on this drive.

My Computer G:\ is not accessible. Incorrect function. OK

  1. Go to Start, My Computer and right click on the appropriate CD drive. (Both DVD's and CD's may show up as a CD drive in Windows)
  2. Scroll down and click on Properties to open the CD properties dialog box.
  3. Click on the Recording tab and check the enable recording on this drive check box.
  4. Click apply and OK to close the dialog box.

Now you should be able to drag and drop files to this drive.

CD Drive (E:) Properties General AutoPlay Hardware Recording These settings determine how the Windows CD recording software writes files to this CD-R drive. Desktop CD recording Select this check box to record CDs by dragging files and folders to the CD-R icon on your computer. ✓ Enable CD recording on this drive Select a drive where Windows can store an "image" of the CD to be written. The image file may use up to 1 GB of disk space. Local Disk (C:) Select a write speed. Higher speeds take less time, but if they cause errors, select a lower speed. Fastest ✓ Automatically eject the CD after writing OK Cancel Apply

Disconnecting

Windows 2000, XP, Vista and 7

1) Locate the system tray on your Windows Desktop (the system tray is the part of the taskbar that displays the date and time).

2) Click on the "Safely Remove Hardware" icon (2000, XP) or (Vista, 7) in the system tray. A dialog box will appear.

Apricorn Aegis NetDock - Disconnecting - 1

lease note that in Windows Vista and 7 the “Safely Remove Hardware” icon is different.

3) Click 'Safely Remove Mass Storage Device – Drive (D:) in the dialog box. (Your drive letter may differ).

4) Wait for few seconds until the system prompts 'The hard disk storage device can now be safely removed from the system." Click OK, and then unplug the Aegis NetDock.

My Documents My Computer My Network Placed Recycle Run Launch Program... start E:\WINDOWS\Outlooker

The "Safely Remove Hardware" button is located in the System Tray near the time clock

Apricorn Aegis NetDock - Disconnecting - 3

natural_image Simple black arrow pointing left with a green checkmark and cloud on the right (no text or symbols)

NOTE: To protect against unexpected data loss, Windows checks that all files on the drive are closed before allowing the USB device to be removed. If you receive an error message that says "The device cannot be stopped right now. Try stopping the device again later." Close all Windows and Programs that are using files from the drive, then repeat the procedure.

Contacting Technical Support

Apricorn provides the following helpful resources for you:

  1. Aegis NetDock User's Guide and Quick Start Guide
  2. Apricorn's Website (http://www.apricorn.com)
    This gives you the ability to check for up-to-date information.
  3. E-mail us at support@apricorn.com.
  4. Or call the Technical Support Department at 1-800-458-5448.

Apricorn's Technical Support Specialists are available from 8:00 a.m. to 5:00 p.m., Pacific Standard Time from Monday through Friday.

RMA Policy

An RMA (Return Merchandise Authorization) tracking number must be issued by Apricorn. If you need to return or replace your Aegis NetDock, Apricorn requires that you perform the following steps:

  1. Find your original receipt.
  2. Simply call Apricorn's technical support department with your Aegis NetDock part number and a description of the problem(s) you are experiencing.
  3. If the Apricorn representative finds cause for a return, they will issue an RMA number. Please write this number down.
  4. Fill out an RMA authorization form with your package. The RMA form is available on-line at http://www.apricorn.com/support/rma.php.
  5. Please send the prepaid package including RMA form and receipt to the following address, make sure the RMA# is written on the exterior of the package:

Apricorn

RMA# :

12191 Kirkham Road

Poway, CA 92064

The purchaser shall be responsible for any loss or damage to the returned product until it is received by Apricorn. Purchaser should consider obtaining insurance with respect to shipping the product.

Warranty Conditions

One - Year Warranty:

Apricorn offers a 1-year warranty on Aegis NetDock products against defects in materials and workmanship under normal use. The warranty period is effective from the date of purchase (validated by your original receipt) either directly from Apricorn or an authorized reseller.

Disclaimer and terms of the warranties:

THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE.

APRICORN WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE. ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF APRICORN.

THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM APRICORN OR AN AUTHORIZE RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY APRICORN; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID. THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR.

NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.

APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR OTHERWISE, FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT, WHETHER OR NOT APRICORN WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES.

Notes:

Apricorn Aegis NetDock - Notes: - 1
APRICORN

12191 Kirkham Road

Poway, CA, U.S.A. 92064

1-858-513-2000

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Product information

Brand : Apricorn

Model : Aegis NetDock

Category : Accessoires pour données