AWH1122 - Water heater PHILIPS - Free user manual and instructions
Find the device manual for free AWH1122 PHILIPS in PDF.
| Product Type | Storage Electric Water Heater |
| Model | AWH1122 |
| Capacity | 90 L (estimated from model code) |
| Tank Material | Sapphire golden silicon (rust-proof, erosion-proof) |
| Max Inlet Pressure | 0.8 MPa (8 bar) |
| Safety Valve | Mono-directional safety valve required (included) |
| Power Supply | 220-240V, ~50Hz (estimated) |
| Power Rating | 1500-3000W (typical, not specified) |
| Heat Loss | Water temperature maintained up to 48 hours after power off |
| Installation | Wall-mounted on solid cement wall, min 200mm from ground/ceiling |
| Pipe Connection | BSP 1/2" inlet (blue) and outlet (red) |
| Temperature Control | Adjustable knob (clockwise for higher) |
| Magnesium Rod | Consumable, check every 6 months |
| Warranty | 2 years for water heater, 7 years for tank |
| Included Accessories | Inflation bolts (2), safety valve (1), user manual |
| Safety Certification | IEC 61770 compliant |
| Disposal | Recycle per WEEE directive |
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USER MANUAL AWH1122 PHILIPS

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Two Philips water heater units shown from front and side views, no text or symbols visible on the devices themselves.Register your product and learn more in the website link below: www.philips.com/welcome
Specifications are subject to change without notice
© 2019 AquaShield
All rights reserved. The Phillips trademark and the Phillips Shield Problem are registered trademarks.
of Koninklijke Philips NV. used under license
This product has been manufactured by and is sold under the responsibility of Hong Kong.
AquaShield Health Technology Company Limited and Hong Kong AquaShield Health
Technology Company Limited is the Wall and/or relation to this product. Rev A AUG 19

User Manual 1-10
| 1 01 Security characteristics | |
| 2 02 Operating procedures | |
| 3 02 Product features | |
| 4 03 Product structure | |
| 5 03 Installation instructions | |
| 6 04 Pipe connection | |
| 7 04 Correct disposal of this product | |
| 8 Maintenance | 08 |
| 9 Electrical connection | 08 |
| 10 Wiring diagram | |
| Troubleshooting guide11 09 | |
| 12 10 Guarantee and service | |
| 13 10 Packing list | |
1 Security characteristics
The max inlet pressure is 0.8MPa(8bar)
- Warning
If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard
- The pressure relief device is to be operated regularly to remove lime deposits and to verify that is not blocked.
CAUTION: In order to avoid a hazard due to inadvertent, reselling of the thermal cut-out, this appliance must be not supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
- This appliance can be used by children aged from 8 years and above and persons with reduced physic sensory or mental capabilities or lack of experience and knowledge if they have been given supervision instruction concerning using of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not made by children without supervision
- This electrical water heater must be installed with a mono-directional safety valve at the inlet pipe (blue indicator) when the tank's pressure is over 0.8MPa. Water will automatically flow out from drain pipe outlet of the safety valve (Diagram 1) if pressure exceeds 0.8MPa. In any condition, this outlet must not be blocked.
If you need to empty the water in the tank, first please close the cold water inlet. Remove the fixed screw nail on the safety valve, lift up the plastic handle (Diagram 2) so that the water can flow out naturally.


Diagram 1 Diagram 2
2 Operating procedures
- Ensure all the piping connection without leakage before turning on the electric power of the heater.
- Make sure that the tank is fully filled up with water, otherwise the heating elements will be damaged.
Turn on the main electrical power supply and then adjust the temperature knob clockwise for higher temperature and anti-clockwise for lower temperature. - During the heating process, it's normal to see a slight drip at the safety valve. Please do not cover up the safety valve outlet.
- Connect this outlet with a discharge pipe. Water may drip from the pipe, therefore please keep it exposed to the atmosphere.
- The safety valve is to be released regularly (preferably at least every six months) to remove lime deposit and to ensure that it is not blocked.
3 Product features
- Unique profile
- Sapphire golden silicon tank which is rust-proof, erosion-proof and with higher efficiency and having a longer life span.
- Energy saving with minimum heat loss. The water temperature is able to be maintained up to 48 hours after the electricity is switched off.
4 Product structure

AWH1120 AWH1121 AWH1172 AWH1121H/90 AWH1121B/90 AWH1122H/90 AWH1122B/90

AW110 AW111
5 Installation instructions
- The installation for electrical and plumbing work must be operated by qualified personnel, according to the installation instructions and in compliance to the local authority regulations.
-
Unit has to be installed as near as possible to the service points, in order to reduce heat loss along the pipes. To facilitate maintenance, allow a distance of 50cm for easy access to the electrical parts. This electrical water heater should be mounted on a solid cement wall, preferably where it is close to the power source and water source.
-
Please use our company's filled accessories to mount this electric water heater.
- Before determining the ball hole's position, you should ensure that the heater is more than 200mm from the ground or ceiling board. This will leave space for maintenance when necessary.
- Assembling method after selecting the proper fixing positions, use the inflating bolt to secure the hanging board firmly, then hook the electric water heater. (Diagram 4)

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Technical line drawing of a mechanical component with two mounting holes and a cross-shaped feature, alongside a separate angled bracket (no text or symbols)Diagram 4
6 Pipe connection
- All piping parts are BSP 1/2" Wind some white tape at the thread sector of the inlet pipe. (marked blue)
- Fix the safety valve to the inlet pipe and then connect it to the cold water pipe of the mains.
- Install a water drainpipe to the safety valve to drain away water discharge (drain pipe joint outlet-diagram 5)
• Install the drainpipe in a continuously downward direction and in a frost free environment. - Connect the hot water pipe (marked red) to the outlet pipe.
- Do not over-tighten the safety valve and all pipes joint as it may cause damage to the joints.
• Make sure all pipes are clean before installing the taps and showers.
7 Correct disposal of this product
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning using of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard
- Water may drip from the discharge pipe of the pressure-relief device, so please keep the pipe open to atmosphere.
- The pressure relief device should be operated regularly to remove lime deposits and to verify that it is not blocked.
- A discharge pipe connected to the pressure-relief device should be installed downward and in a frost-free environment.
• Appliance must be fixed with device compliance IEC 61770
- Please always mix hot water with cold water before showering or washing, to avoid superhot water causing severe burns.
• The water discharged from the water heater cannot be used for drinking
• The heater cannot be installed near strong electromagnetic fields.
- The water heater is suitable for domestic use. If for commercial use, service life may be shortened.
- Do not spray any combustible materials such as insecticides or perfumes around the product
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard - Water may drip from the discharge pipe of the pressure-relief device, so please keep the pipe open to atmosphere. - The pressure relief device should be operated regularly to remove lime deposits and to verify that it is not blocked. - A discharge pipe connected to the pressure relief device should be installed downward and in a frost-free environment. - Appliance must be fixed with device compliance IEC 61770. - Please always mix hot water with cold water before showering or washing, to avoid superhot water causing severe burns. - The water discharged from the water heater cannot be used for drinking. - The heater cannot be installed near strong electromagnetic fields. - The water heater is suitable for domestic use. If for commercial use, service life may be shortened. - Do not spray any combustible materials such as insecticides or perfumes around the product
This symbol on the product, or in its packaging, indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by the inappropriate waste
handling of this product. For more detailed information about the recycling of this product, please contact your local council, your household waste disposal service, or the shop where you purchased the product.



Diagram 5
AWH 120 AWH121 AWH122
AW 11211/90 AW11218/90 AW 1172 1/80 AW11221/90
The model code of the prefilter is AWP9820


Diagram 5
AWH113 AW-111
"The mode code of the prefilter is AWP9820"
8 Maintenance
- All maintenance must be operated by a qualified personnel
- Before contacting the customer service, make sure the suspected failure is not caused by a temporary lack of water.
- To discharge the water completely from the tank, remove the safety valve from the water heater. Before removing the valve, the power of the heater should be switched off so that the tank can cool down (outlet connection must also be disconnected).
- The magnesium rod is cosumable. We suggest having a check every six months and replace it if needed.
9 Electrical connection
• The electrical connection must be done by a qualified electrician.
- The electrical supply is connected directly to the connector with the earth connection. The ground wire must be green/yellow in colour and attached to the terminal marked by the symbol ©
- The heater must be connected to the electricity supply which is out of reach from the person using the shower.
- All wiring must conform to local requirements. If any doubts, please consult a qualified electrician.
Note: All plumbing must be connected before electrical connections. Fill the tank with water and then turn on the tap to release water out of the tank until all the air has been expelled out. Plug in after the water tank is full of water again.
10 Wiring diagram

AW1130 AW1121 AW11122
AM1121/90 AM11210/90 AM11221/90 AM11228/90

AWHI TO AWHI
11 Troubleshooting guide
| Symptom | Cause Solution | |
| Indicator light does not light up | 1. The power source is not connected or not well-connected2. Indicator damaged3. The overheating sensor is activated | Contact professional technician to check the electrical wiring and indicators |
| Water Temperature is not high enough | 1. The element is defective2. Temperature controller malfunction3. No Power connected | 1. Replace the element2. Call customer service for repair3. Check the power supply |
| No water comes out from the warm water tap | 1. Main water valve is not turn on | 1. Turn on the main water valve |
| Water leakage | 1. Leaking from plumbing connection2. Leaking at gasket | 1. Tighten the connection2. Tighten the element or replace the gasket |
| Electrical mains tripped | 1. Replace element1. Elem |
12 Guarantee and service
This product includes a two-year warranty for the water heater and seven-year warranty for the tank from the date of purchase. For more details about the warranty conditions, please refer to the warranty information in the box. If you need more information, please visit: www.Philips.com.
Within two years from the date of purchase, you will receive free warranty service for any damage caused by the manufacturing process or components under normal operation confirmed by our maintenance service.
The warranty service does not include frequent replaced consumable components (water purifier filter, pitcher filter, granular activated carbon, ion exchange resin, hollow fiber membrane, magnesium rod, etc.), auxiliary devices, transportation fee and door-to-door service.
Please show the proof of purchase to the service personnel during maintenance.
You cannot receive free warranty service under the following conditions:
- Damage by improper operation, such as improper components connection, improper installation, deprived of manual use, misoperation.
- Negligence and damage because of transportation or other accident.
- Maintenance and modification without approval.
- Other damage caused by force majeure (such as natural disaster, abnormal voltage, etc.).
- Damage caused by general use outside home (e.g. industrial and commercial use).
- Aging, wear and tear caused by normal operation of the product without affecting normal operation of the product.
This statement serves as a publicity for free maintenance within the specified time limit and conditions, and does not limit the legal rights of consumers.
13 Packing list
| No. | Name | Unit(piece) |
| 1 | Storage Electric Water heater | 1 |
| 2 | User Manual | 1 |
| 3 | Inflation Bolt | 2 |
| 4 | Safety Valve | 1 |
DIREKTORI
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Technical line drawing of a mechanical component with two top tabs and a cross-shaped cutout, alongside a separate angled view (no text or symbols)Diagram 4
6 Sambungan pipa
This statement serves as a publicity for free maintenance within the specified time limit and conditions, and does not limit the legal rights of consumers.