V Line 226V6QSB6 - Screen PHILIPS - Free user manual and instructions

Product Type	Monitor
Brand	Philips
Model	V Line 226V6QSB6
Panel Type	AH-IPS
Screen Size	21.5" (54.6 cm)
Aspect Ratio	16:9
Native Resolution	1920 x 1080 @ 60 Hz
Brightness (typ.)	250 cd/m²
Contrast Ratio (typ.)	1000:1
SmartContrast	10,000,000:1
Response Time (typ.)	8 ms (GtG_BW)
Viewing Angle (typ.)	178° H / 178° V (C/R > 10)
Display Colors	16.7 million
Connectivity	VGA (Analog), DVI-D (Digital, HDCP)
VESA Mount	100 x 100 mm
Tilt Range	-5° / +20°
Power Consumption (On, typ.)	25.2 W
Power Consumption (Standby)	0.5 W
Power Supply	External, 100-240 VAC, 50-60 Hz
Dimensions (with stand)	500 x 372 x 200 mm
Weight (with stand)	2.50 kg
Safety Features	Kensington lock
Plug & Play	DDC/CI, sRGB, Windows 7/8/8.1, Mac OS X
Cabinet Color	Black (Glossy/Texture finish)

Frequently Asked Questions - V Line 226V6QSB6 PHILIPS

How should I clean the LCD screen?

For normal cleaning, use a clean, soft cloth. For extensive cleaning, use isopropyl alcohol. Do not use solvents like ethyl alcohol, ethanol, acetone, or hexane.

How do I adjust the resolution for best performance?

Set your PC's display resolution to the monitor's native resolution: 1920 x 1080 at 60 Hz. You can adjust this in the Display Settings of your operating system.

What is SmartContrast and how does it work?

SmartContrast is a technology that dynamically analyzes displayed content and automatically optimizes the contrast ratio. It adjusts backlighting for clearer images in bright scenes and dims for dark backgrounds, enhancing visual clarity and reducing power consumption.

What should I do if the monitor shows no picture?

Ensure the power cord is plugged in and the monitor power is on. Check that the computer is on and the signal cable is properly connected. Also verify that the Power LED is white. If not, press the power button and try a different cable.

How do I unlock or lock the hot key?

Press the OK button for 10 seconds to unlock or lock the hot key. A message will appear showing the current status. This feature prevents accidental adjustments.

What is the pixel defect policy for this monitor?

Philips allows a certain number of pixel defects within warranty. For bright dots: up to 3 lit subpixels and 1 pair of adjacent lit subpixels. For dark dots: up to 5 dark subpixels and 2 pairs of adjacent dark subpixels. Total defects must not exceed 5.

Can I mount this monitor on a wall?

Yes, it supports a VESA 100 x 100 mm mounting interface. Use a UL Listed wall mount bracket with a minimum weight capacity of 3.5 kg. Follow the instructions to remove the stand.

Why is the text not sharp and appears jagged?

Text sharpness is best at the monitor's native resolution of 1920 x 1080 @ 60 Hz. If you use a different resolution, text may appear blurred. Adjust your PC's display settings to the recommended resolution.

How do I change the color settings?

Press the OK button to open the OSD menu, navigate to Color, and choose from Color Temperature (6500K warm or 9300K cool), sRGB for standard color exchange, or User Define to manually adjust red, green, and blue levels.

How can I save power with this monitor?

The monitor supports VESA DPM power management. When not in use, it enters Sleep mode consuming only 0.5W. You can also activate SmartContrast and adjust brightness to reduce energy consumption.

USER MANUAL V Line 226V6QSB6 PHILIPS

www.philips.com/welcome

EN User manual 1

Customer care and warranty 20

Troubleshooting & FAQs 25

Table of Contents

1. Important......1

1.1 Safety precautions and maintenance...1 1.2 Notational Descriptions....2 1.3 Disposal of product and packing material 3

2. Setting up the monitor......4

2.1 Installation....4 2.2 Operating the monitor....5 2.3 Remove Base Stand and Base......7

3. Image Optimization......9

3.1 SmartContrast....9

4. Technical Specifications......10

4.1 Resolution & Preset Modes......12

5. Power Management ......13

6. Regulatory Information......14

7. Customer care and warranty......20

7.1 Philips' Flat Panel Monitors Pixel Defect Policy....20 7.2 Customer Care & Warranty......22

8. Troubleshooting & FAQs......25

8.1 Troubleshooting......25 8.2 General FAQs....26

1. Important

This electronic user's guide is intended for anyone who uses the Philips monitor. Take time to read this user's manual before you use your display. It contains important information and notes regarding the operation of your display.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.

1.1 Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Operation

• Please keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor's electronics.
• Do not block the ventilation holes on the cabinet.
• When positioning the monitor, make sure the power plug and outlet are easily accessible.
• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
• Please use approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. (Please refer to Customer Care Consumer Information Center)
• Do not subject the monitor to severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
• Unplug the monitor if you are not going to use it for an extensive period of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with dry cloth as soon as possible.
• If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

1. Important

• Temperature: 0-40°C 32-104°F • Humidity: 20-80% RH

Important information for Burn-in/Ghost image

- Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" or "after-image" or "ghost image" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

• The casing cover should be opened only by qualified service personnel.
• If there is any need for any document for repair or integration, please contact your local service center. (please refer to the chapter of "Consumer Information Center")
• For transportation information, please refer to "Technical Specifications".
• Do not leave your monitor in a car/trunk under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating

instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

1.3 Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/sites/philipsglobal/about/sustainability/ourenvironment/ourrecyclingprogram.page

2. Setting up the monitor

2.1 Installation

1 Package contents

Note

Use only the AC/DC adapter model:

Philips ADPC1936

Philips ADS-40FSG-19 19035GPCN

2 Install base stand

1. Place the monitor face down on a soft and smooth surface, taking care to avoid scratching or damaging the screen.
2. Attach or slide the base column with the monitor until it clicks into position.

1. Hold the monitor base stand with both hands and firmly insert the base stand into the base column.

3 Connecting to your PC

1 AC power input ② VGA input 3 DVI-D input 4 Kensington anti-theft lock

Connect to PC

1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

2.2 Operating the monitor

1 Front view product description

1		Switch monitor's power ON and OFF.
2	/OK	Access the OSD menu. Confirm the OSD adjustment.
3		Return to previous OSD level.
4		Adjust the brightness level.
5	▲▼	Adjust the OSD menu.
6		Change display format.
7	AUTO	Automatically adjust the monitor.

2. Setting up the monitor

2 Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys

In the OSD shown above, you can press ▼

▲ buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.

The OSD Menu

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Main menu Sub menu

2. Setting up the monitor

3 Resolution notification

This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

4 Physical Function

Tilt

2.3 Remove Base Stand and Base

1 Remove the Base Stand

Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

1. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen.

1. Press the locking clips to detach the base stand away from the base column.

1. Press the release button to detach the base column.

2. Setting up the monitor

Note

This monitor accepts a 100mm × 100mm VESA-Compliant mounting interface.

Caution

For use only with UL Listed Wall Mount Bracket with minimum weight/load 3.5Kg

3. Image Optimization

3.1 SmartContrast

1 What is it?

A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

2 Why do I need it?

You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.

3 How does it work?

When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

4. Technical Specifications

Picture/Display
Monitor Panel Type AH-IPS
Backlight W-LED system
Panel Size 21.5"W (54.6cm)
Aspect Ratio 16:9
Pixel Pitch	0.248x 0.248 mm
Brightness (typ.) 250 cd/m2
SmartContrast 10,000,000:1
Contrast Ratio (typ.) 1000:1
Response Time (typ.) 8ms (GtG_BW)
Optimum Resolution 1920 x 1080 @ 60Hz
Viewing Angle (typ.)	178° (H) / 178° (V) @ C/R > 10
Display Colors	16.7M
Vertical Refresh Rate	56Hz - 76Hz
Horizontal Frequency	30kHz - 83kHz
sRGB	YES
Connectivity
Signal Input	VGA(Analog), DVI(Digital,HDCP)
Audio In/Out	NO
Input Signal	Separate Sync, Sync on Green
Convenience
User Convenience	AUTO/▼ 📄/▲ ⚙/◄ 📞/OK ⏻
OSD Languages	English, French, German, Spanish, Italian, Russian,Simplified Chinese, Portuguese, Turkish, Dutch, Swedish, Finnish,Polish, Czech, Korean, Japanese, Hungarian, Ukraine, BrazilPortuguese, Greek, Traditional Chinese
Other Convenience	Kensington Lock
Plug & Play Compatibility	DDC/CI, sRGB, Windows 7/Windows 8/Windows 8.1, Mac OSX
VESA mount	100x100 mm
Stand
Tilt	-5 / +20
Power
On Mode	25.2 W (typ.), 25.56 W (max.)
Sleep (Standby)	0.5W
Off	0.5W
Power LED indicator	On mode: White, Standby/Sleep mode: White (blinking)
Power Supply	External, 100-240VAC, 50-60Hz
Dimension
Product with stand (WxHxD)	500 x 372 x 200 mm

1. Technical Specifications

Product without stand (WxHxD)	500 x 306 x 39 mm
Weight
Product with stand 2.50kg
Product without stand 2.20kg
Product with packaging 3.79kg
Operating Condition
Temperature range (operation)	0°C to 40 °C
Relative humidity (operation)	20% to 80%
Atmospheric pressure (operation)	700 to 1060hPa
Temperature range (Non-operation)	-20°C to 60 °C
Relative humidity (Non-operation)	10% to 90%
Atmospheric pressure (Non-operation)	500 to 1060hPa
Environmental
ROHS YES
Packaging 100% recyclable
Compliance and standards
Regulatory Approvals CE Mark, FCC Class B, WEEE, CCC, CECP
Cabinet
Color Black
Finish Glossy/Texture

Note

1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

4.1 Resolution & Preset Modes

1 Maximum Resolution

1920 × 1080 @ 60 Hz (analog input)

1920 × 1080 @ 60 Hz (digital input)

2 Recommended Resolution

1920 × 1080 @ 60 Hz (analog input)

H. freq (kHz)	Resolution V. freq (Hz)
31.47 720	× 400 70.09
31.47 640	× 480 59.94
35.00 640	× 480 66.67
37.86 640	× 480 72.81
37.50 640	× 480 75.00
37.88 800	× 600 60.32
46.88 800	× 600 75.00
48.36 1024	× 768 60.00
60.02 1024	× 768 75.03
44.77 1280	× 720 59.86
63.89 1280	× 1024 60.02
79.98 1280	× 1024 75.03
55.94 1440	× 900 59.89
70.64 1440	× 900 74.98
65.29 1680	× 1050 59.95
67.50 1920	× 1080 60.00

Note

Please note that your display works best at its native resolution of 1920 × 1080 @ 60Hz. For best display quality, please follow this resolution recommendation.

5. Power Management

If you have a VESA DPM compliant display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse, or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

Power Management Definition
VESA Mode	Video	H-sync	V-sync	Power Used LED Color
Active ON Yes	Yes			25.2 W (typ.)25.56 W(max.)	White
Sleep(Standby)	OFF No No		0.5W (typ.)		White (blink)
OFF	OFF	-	-	0.5W (typ.)	OFF

The following setup is used to measure power consumption on this monitor.

• Native resolution: 1920 × 1080 - Contrast: 50% - Brightness: 250 nits • Color temperature: 6500k with full white pattern

Note

This data is subject to change without notice.

6. Regulatory Information

Lead-free Product

Lead-free displays promote environmentally sound recovery and disposal of waste from electrical and electronic equipment. Toxic substances like lead have been eliminated, and compliance with the European community's stringent RoHS directive, which mandates restrictions on hazardous substances in electrical and electronic equipment, has been adhered to in order to make Philips monitors safe to use throughout their life cycle.

CE Declaration of Conformity

This product is in conformity with the following standards:

• EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013 (Safety requirements of Information Technology Equipment). • EN55022:2010 (Radio Disturbance requirements of Information Technology Equipment). • EN55024:2010 (Immunity requirements of Information Technology Equipment). • EN61000-3-2:2006+A1:2009+A2:2009 (Limits for Harmonic Current Emission). • EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker) following provisions of applicable directives.
• EN50581:2012 (Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances)
• EN 50564:2011 (Electrical and electronic household and office equipment — Measurement of low power consumption) following provisions of applicable directives • 2006/95/EC (Low Voltage Directive). • 2004/108/EC (EMC Directive). • 2009/125/EC (ErP Directive, EC No. 1275/2008 Implementing Directive for Standby and Off mode power consumption) • 2011/65/EU (RoHS Directive) and is produced by a manufacturing organization on ISO10800 level.

And is produced by a manufacturing organization on ISO10800 level.

• ISO9241-307:2008 (Ergonomic requirement, Analysis and compliance test methods for electronic visual displays). • GS EK1-2000:2011 (GS mark requirement).

6. Regulatory Information

• prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display). - MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields).

Federal Communications Commission (FCC) Notice (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

FCC Declaration of Conformity

Declaration of Conformity for Products Marked with FCC Logo,

United States Only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Federal Communications Commission (FCC Declaration)

6. Regulatory Information

EN 55022 Compliance (Czech Republic Only)

This device belongs to category B devices as described in EN 55022, unless it is specifically stated that it is a Class A device on the specification label. The following applies to devices in Class A of EN 55022 (radius of protection up to 30 meters). The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices.

Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

6. Regulatory Information

North Europe (Nordic Countries) Information

Placement/Ventilation

WARNING:

ENSURE THAT THE MAIN POWER SWITCH AND OUTLET ARE EASILY ACCESSIBLE WHEN YOU PLACE YOUR EQUIPMENT.

Placement/Ventilation

WARNING:

WHEN PLACING THE DEVICE, ENSURE THAT THE POWER CORD PLUG AND THE POWER OUTLET ARE EASILY ACCESSIBLE.

Placement/Airflow

WARNING:

PLACE THE DEVICE SO THAT THE POWER CORD CAN BE EASILY DISCONNECTED FROM THE WALL OUTLET WHEN NEEDED.

BSMI Notice (Taiwan Only)

Complies with the standards for Class B information products.

6. Regulatory Information

China RoHS

The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.

China RoHS

Restriction on Hazardous Substances statement (India)

This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

E-Waste Declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling in India, please visit the web link below.

http://www.india.philips.com/about/sustainability/recycling/index.page

Environmental Protection Use Period

6. Regulatory Information

Information for U.K. only

WARNING - THIS APPLIANCE MUST BE EARTHED.

Important:

This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug, proceed as follows:

1. Remove the fuse cover and fuse.
2. Fit a new fuse which should be a BS 1362 5A, A.S.T.A. or BSI approved type.
3. Refit the fuse cover.

If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.

If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A.

NOTE: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.

How to connect a plug

The wires in the mains lead are coloured in accordance with the following code:

BLUE - "NEUTRAL" ("N")

BROWN - "LIVE" ("L")

GREEN&YELLOW - "EARTH" ("E")

1. The GREEN&YELLOW wire must be connected to the terminal in the plug which is marked with the letter "E" or by the Earth symbol or coloured GREEN or GREEN&YELLOW.
2. The BLUE wire must be connected to the terminal which is marked with the letter "N" or coloured BLACK.
3. The BROWN wire must be connected to the terminal which is marked with the letter "L" or coloured RED.

Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires.

7. Customer care and warranty

7.1 Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

• Red + Blue = Purple
• Red + Green = Yellow
• Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixel defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects*	>15mm
Total black dot defects of all types	5 or fewer
TOTAL DOT DEFECTS	ACCEPTABLE LEVEL
Total bright or black dot defects of all types	5 or fewer

Note

1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement, analysis and compliance test methods for electronic visual displays)
3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the International Organisation for Standardisation (ISO) per: 2008-11-13.

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country CSP Hotline Number Price Opening Hours
Austria RTS +43	0810 000206		€ 0.07 Mon to Fri	: 9am - 6pm
Belgium Ecare +32	078 250851		€ 0.06 Mon to Fri	: 9am - 6pm
Cyprus Alman 800	92 256 Free of charge Mon to Fri :	9am - 6pm
Denmark	Infocare	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
Finland	Infocare	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
France	Mainteq	[phone]	€ 0.09	Mon to Fri : 9am - 6pm
Germany	RTS +49 01803	386 853	€ 0.09 Mon to Fri	: 9am - 6pm
Greece	Alman	[phone]	Free of charge	Mon to Fri : 9am - 6pm
Ireland	Celestica	[phone]	Local call tariff	Mon to Fri : 8am - 5pm
Italy	Anovo Italy	[phone]	€ 0.08 Mon to Fri	: 9am - 6pm
Luxembourg	Ecare	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
Netherlands	Ecare +31 010	80 0400 063	€ 0.10 Mon to Fri	: 9am - 6pm
Norway	Infocare	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
Poland	MSI	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
Portugal	Mainteq	800 780 902	Free of charge	Mon to Fri : 8am - 5pm
Spain	Mainteq	[phone]	€ 0.10 Mon to Fri	: 9am - 6pm
Sweden	Infocare	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
Switzerland	ANOVO CH	[phone]	Local call tariff	Mon to Fri : 9am - 6pm
United Kingdom	Celestica	[phone]	Local call tariff	Mon to Fri : 8am - 5pm

Contact Information for China:

Country	Call center	Consumer care number
China	PCCW Limited	4008 800 008

Contact Information for NORTH AMERICA :

Country	Call center	Consumer care number
U.S.A.	EPI-e-center	[phone]
Canada	EPI-e-center	[phone]

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country Call center CSP Consumer care number
Belarus NA IBA			[phone] [phone]
Bulgaria NA LAN Service	+359 2 960	2360
Croatia NA		MR Service Ltd +385	[phone]
Czech Rep. NA Asupport		420 272 188 300
Estonia	NA FUJITSU		[phone](General) [phone](workshop)
Georgia	NA Esabi	+995 322	91 34 71
Hungary	NA Profi Service		[phone](General) [phone](For AOC&Philips only)
Kazakhstan	NA Classic Service I.I.c.	+7 727 309	97515
Latvia	NA	ServiceNet LV	[phone] [phone]
Lithuania	NA UAB Servicenet		[phone](general) [phone] (for Philips)
Macedonia	NA AMC	+389 2 31	25097
Moldova	NA Comel +37	322224035
Romania	NA Skin	+40 21 21	01969
Russia	NA CPS +7 (495)	645 6746
Serbia&Montenegro	NA	Kim Tec d.o.o.	[phone]
Slovakia	NA Datalan Service	+421 2 49	207155
Slovenia NA PC H.and	[phone]
the republic of Belarus	NA	ServiceBy	+ 375 17 284 0203
Turkey	NA Tecpro	+90 212	444 4 832
Ukraine	NA Topaz +38	044 525 64 95
Ukraine	NA Comel +380	5627444225

Contact Information for LATIN AMERICA region:

Country	Call center	Consumer care number
Brazil	Vermont	0800-7254101
Argentina		0800 3330 856

Contact Information for APMEA region:

Country ASP	Consumer care number Opening hours
Australia AGOS	S NETWORK PTY LTD 1300 360	386 Mon.~Fri. 9:00am-5:30pm
New Zealand	Visual Group Ltd. 0800 657447	Mon.~Fri. 8:30am-5:30pm
Hong Kong Macau	Company: Smart Pixels Technology Ltd.	Hong Kong: Tel: [phone] Macau:Tel: [phone]	Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm
India REDINGTON	INDIA LTD	Tel: [phone] SMS: PHILIPS to 56677	Mon.~Fri. 9:00am-5:30pm
Indonesia	PT. CORMIC SERVISINDO PERKASA	[phone] (Customer Hotline) [phone] (Customer Hotline)	Mon.~Thu. 08:30-12:00; 13:00-17:30 Fri. 08:30-11:30; 13:00-17:30
Korea Alphascan	Displays, Inc 1661-5003		Mon.~Fri. 9:00am-5:30pm Sat. 9:00am-1:00pm
Malaysia	R-Logic Sdn Bhd	[phone]	Mon.~Fri. 8:15am-5:00pm Sat. 8:30am-12:30am
Pakistan	TVONICS Pakistan	[phone]	Sun.~Thu. 10:00am-6:00pm
Singapore	Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)	(65) 6882 3966	Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm
Taiwan	FETEC.CO	0800-231-099	Mon.~Fri. 09:00 - 18:00
Thailand	Axis Computer System Co., Ltd.	[phone]	Mon.~Fri. 8:30am~05:30pm
South Africa	Computer Repair Technologies	011 262 3586	Mon.~Fri. 8:00am~05:00pm
Israel	Eastronics LTD	1-800-567000	Sun.~Thu. 08:00-18:00
Vietnam	FPT Service Informatic Company Ltd. - Ho Chi Minh City Branch	[phone] Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province	Mon.~Fri. 8:00-12:00, 13:30-17:30,Sat. 8:00-12:00
Philippines	EA Global Supply Chain Solutions ,Inc.	[phone]; 6359456	Mon.~Fri. 8:30am~5:30pm
Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan	Firebird service centre	[phone]	Sun.~Thu. 09:00 - 18:00
Uzbekistan	Soniko Plus Private Enterprise Ltd	[phone]	Mon.~Fri. 09:00 - 18:00
Turkmenistan	Technostar Service Centre	+(99312) 460733, 460957	Mon.~Fri. 09:00 - 18:00
Japan	フィリップスモニター・サポートセンター	0120-060-530	Mon.~Fri. 10:00 - 17:00

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

1 Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is plugged into the power outlet and into the back of the monitor. - First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on. • Make sure the signal cable is properly connected to your computer. • Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. • The Energy Saving feature may be activated

Screen says

• Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide). - Check to see if the monitor cable has bent pins. • Make sure the computer is turned on.

AUTO button doesn't function

• The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps - Disconnect the monitor from mains power source immediately for safety - Contact with Philips customer service representative immediately.

2 Imaging Problems

Image is not centered

• Adjust the image position using the "Auto" function in OSD Main Controls.
• Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

- Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

• Adjust the image using the "Auto" function in OSD Main Controls.
• Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

- Adjust the image using the "Auto" function in OSD Main Controls.

8. Troubleshooting & FAQs

- Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

- Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

• Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. • Always activate a moving screen saver program when you leave your monitor unattended. • Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.
• Severe "burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Image appears distorted. Text is fuzzy or blurred.

- Set the PC's display resolution to the same mode as monitor's recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

- The remaining dots are normal characteristic of the liquid crystal used in today's technology. Please refer to the pixel policy for more detail.

The "power on" light is too strong and is disturbing

- You can adjust "power on" light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 General FAQs

Q1: When I install my monitor, what should I do if the screen shows 'Cannot display this video mode'?

Answer: The recommended resolution for this monitor is 1920 × 1080 @ 60 Hz.

• Unplug all cables, then connect your PC to the monitor that you used previously.
• In the Windows Start Menu, select Settings/Control Panel. In the Control Panel window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the Settings tab, in the box labeled 'Desktop Area', move the sidebar to 1920 x 1080 pixels.
• Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.
• Restart your computer and repeat steps 2 and 3 to verify that your PC is set to 1920 × 1080 @ 60 Hz.
• Shut down your computer, disconnect your old monitor, and reconnect your Philips LCD monitor.
• Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for an LCD monitor?

Answer: The recommended refresh rate for LCD monitors is 60 Hz. In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Answer: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor

8. Troubleshooting & FAQs

drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the companion CD-ROM included in this package. Monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

Answer: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties".

Q5: What if I get lost when I am making monitor adjustments via OSD?

Answer: Simply press the OK button, then select 'Reset' to recall all of the original factory settings.

Q6: Is the LCD screen resistant to scratches?

Answer: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface?

Answer: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my monitor?

Answer: Yes, you can change your color setting through OSD control as the following procedures:

• Press "OK" to show the OSD (On Screen Display) menu
• Press "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below.
• Color Temperature; The two settings are 6500K and 9300K. With settings in the 6500K range the panel appears

"warm, with a red-white color tone", while a 9300K temperature yields "cool, bluewhite toning".

1. sRGB; this is a standard setting for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.)
2. User Define; the user can choose his/her preference color setting by adjusting red, green and blue color.

Note

A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kelvin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to any PC, workstation or Mac?

Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q10: Are Philips LCD monitors Plug-and-Play?

Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 7/Windows 8/Windows 8.1, Mac OSX

Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?

Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost

8. Troubleshooting & FAQs

imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Warning

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at its native resolution of 1920 × 1080 @ 60 Hz . For best display, please use this resolution.

Q13: How to unlock/lock my hot key?

Ans.: Please press ☐/for 10 seconds to unlock/lock the hot key, by doing so, your monitor pops out “Attention” to show the unlock/lock status as shown below illustrators.