SAMSUNG

Q1244S - Washing machine SAMSUNG - Free user manual and instructions

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Product TypeWashing Machine (Front-Load)
BrandSamsung
ModelQ1244S
Capacity7.5 kg
Dimensions (W x D x H)600 x 600 x 850 mm
Weight70 kg
Power Supply220-240 V, 50 Hz
Energy Efficiency ClassA++
Maximum Spin Speed1400 rpm
Number of Programs14
Noise Level (Wash)48 dB
Noise Level (Spin)74 dB
Water Consumption per Cycle50 L
Key FeaturesEco Bubble, Add Wash, Smart Control, VRT Plus
SafetyChild Lock, Overflow Protection, Unbalanced Load Detection
MaintenanceDrum Clean, Drain Filter, Detergent Drawer Cleaning
Spare Parts AvailabilityYes (authorized service centers)
Repairability Index8.5 / 10

Frequently Asked Questions - Q1244S SAMSUNG

How do I clean the drain filter?
Open the lower cover on the front, turn the filter cap counterclockwise, pull out the filter, clean it with water, and reinsert. Ensure the drain pump is emptied first to avoid water spillage.
What should I do if the washing machine does not start?
Check that the door is fully closed, water supply is on, and the machine is plugged in. Press the Power button and select a cycle. If still not starting, refer to error codes or reset the circuit breaker.
How do I use the Add Wash feature?
During the wash cycle, press the Add Wash button on the door. The door will unlock temporarily (check display). Add the item, then close the door. The cycle resumes automatically.
What does error code 4E mean?
Error code 4E indicates a water supply issue. Check that the water tap is fully open, the inlet hose is not kinked, and the water pressure is adequate. Clean the filter in the inlet hose if needed.
How do I run the Drum Clean cycle?
Empty the drum and add a drum cleaner or a small amount of detergent to the main compartment. Select the 'Drum Clean' program and press Start. Run monthly to prevent odors.
What type of detergent should I use?
Use HE (High Efficiency) detergent for front-load washers. Liquid or powder both work, but avoid excessive amounts. Check the dispenser drawer for recommended dosing.
How can I reduce vibration during spin?
Ensure the machine is level by adjusting the front feet. Do not overload; distribute laundry evenly. Remove shipping bolts if still present. Use a washing machine anti-vibration pad.
How do I reset the washing machine?
Unplug the machine for 1 minute, then plug it back in. Press and hold the Start button for 5 seconds to reset the control board. This clears minor errors.
How do I manually drain water in an emergency?
Open the lower cover, pull out the emergency drain hose (if equipped) or use the drain filter access. Place a container, slowly turn the filter cap to release water. Have a rag ready.
Can I connect this washer to Samsung SmartThings?
Yes, if the model supports Wi-Fi. Download the SmartThings app, add the device, and follow prompts. You can monitor cycles, download additional programs, and receive alerts.

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USER MANUAL Q1244S SAMSUNG

Washing Machine Owner's Instructions

Q1244(C/S/V)

Q1044(C/S/V)

Q844(C/S/V)

SAMSUNG Q1244S - Washing Machine Owner's Instructions - 1

natural_image Line drawing of a front-loading washing machine with digital display and control panel (no text or symbols)

Safety Precautions

Congratulations on your purchase of this Samsung washing machine. These Owner's Instructions contain valuable information on the installation, use, and care of this appliance. Please take the time to read these instructions so that you can take full advantage of the washing machine's features and enjoy this appliance for many years to come.

Before using the appliance

  • Packing materials can be dangerous to children; keep all packing material (plastic bags, polystyrene, etc.) well out of the reach of children.
    • The appliance is designed for home use only.
  • Make sure that water and electrical connections are made by qualified technicians, observing the manufacturer's instructions (see "Installing the Washing Machine" on page 2) and local safety regulations.
  • All packaging and shipping bolts must be removed before the appliance is used. Serious damage may occur if they are not removed. See "Removing the shipping bolts" on page 3.
  • Before washing clothes for the first time, you must run a complete cycle without clothes. See "Washing for the first time" on page 7.

Safety instructions

  • Before cleaning or carrying out maintenance, unplug the appliance from the electrical outlet or set the (On/Off) button to Off.
  • Make sure that the pockets of all clothing to be washed are empty. Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.
    • Always unplug the appliance and turn off the water after use.
  • Before you open the door of the appliance, check that the water has drained. Do not open the door if you can still see water.
  • Pets and small children may climb into the appliance. Check the appliance before each use.
  • The glass door becomes very hot during the washing cycle. Keep children away from the appliance while it is in use.
  • Do not attempt to repair the appliance yourself. Repairs made by inexperienced or unqualified persons may cause injury and/or make more serious repairs to the appliance necessary.
  • If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
  • This appliance should only be serviced by an authorized service center, and only genuine spare parts should be used.
  • This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely.
  • If this appliance is supplied from a cord extension set or an electrical portable outlet device, the cord extension set or electrical portable outlet device must be positioned so that it is not subject to splashing or ingress of moisture.

• SAVE THESE INSTRUCTIONS

Table of Contents

Safety Precautions---- inside cover

Installing the Washing Machine 2

Unpacking the washing machine 2

Overview of the washing machine 2

Selecting a location 3

Adjusting the leveling feet 3

Removing the shipping bolts 3

Connecting the water supply hose 4

Connecting the water supply hose(option) 5

Positioning the drain hose 5

Plugging in the machine 6

Washing a Load of Laundry 7

Washing for the first time 7

Putting detergent in the washing machine ---- 7

Overview of the control panel 8

Washing clothes using Fuzzy Logic 10

Washing clothes manually 11

Using delay start 11

Washing tips and hints 12

Maintaining the Washing Machine 13

Draining the washing machine in an emergency 13

Repairing a frozen washing machine 13

Cleaning the exterior 13

Cleaning the detergent drawer and recess 14

Cleaning the debris filter 14

Cleaning the water hose mesh filter 15

Troubleshooting 16

Problems and solutions 16

Understanding error messages 16

Cautions of Duvet course 17

Programme chart 18

Appendix 20

Fabric care chart 20

Electrical warnings 20

Protecting the environment 21

Declaration of conformity 21

Specification 21

Installing the Washing Machine

Unpacking the Washing Machine

Unpack your washing machine and inspect it for shipping damage. Also make sure that you have received all of the items shown below. If the washing machine was damaged during shipping or you do not have all of the items, contact your Samsung dealer immediately.

Overview of the washing machine
SAMSUNG Q1244S - Unpacking the Washing Machine - 1

text_image Worktop Drain Hose Plug Control panel Base cover Adjustable feet Debris filter Emergency drain tube Filter-cover Wrench Cold Water supply hose Drain Hose Hose guide Bolt hole covers

Installing the Washing Machine

Selecting a location

Before you install the washing machine, select a location with the following characteristics:

  • A hard, level surface (if the surface is uneven, see "Adjusting the leveling feet," below)
    • Away from direct sunlight.
  • Adequate ventilation
    • Room temperature that will not fall below 0 °C
  • Away from sources of heat such as coal or gas

Make sure that the washing machine does not stand on its power cord.

Ventilation openings must not be obstructed by carpeting when the washing machine is installed on a carpeted floor.

Adjusting the leveling feet

If the floor is uneven, adjust the feet (do not insert pieces of wood or any other objects under the feet):

  1. Loosen the leg bolt by turning it with your hand until it is at the desired height.
  2. Tighten the locking nut by turning it with the supplied wrench.
    If the washer is placed on an uneven or weak surface, noise or vibration occurs.
    (Only 1 degree angle is allowed.)

SAMSUNG Q1244S - Adjusting the leveling feet - 1

text_image loosen

Removing the shipping bolts

Before using the washing machine, you must remove the five shipping bolts from the back of the unit. To remove the bolts:

  1. Loosen all bolts with the supplied wrench before removing them.
  2. Take each bolt head and pull it through the wide part of the hole. Repeat for each bolt.
  3. Fill the holes with the supplied plastic covers.
  4. Keep the shipping bolts for future use.

SAMSUNG Q1244S - Removing the shipping bolts - 1

flowchart
graph TD
    A["1: wrench"] --> B["2: screwdriver"]
    B --> C["3: nut"]

Installing the Washing Machine

Connecting the water supply hose

The water supply hose must be connected to the washing machine at one end and to the water faucet at the other. Do not stretch the water supply hose. If the hose is too short replace the hose with a longer, high pressure hose.

To connect the water supply hose:

  1. Take the L-shaped arm fitting for the cold water supply hose and connect to the cold water supply intake on the back of the machine. Tighten by hand.
  2. Connect the other end of the cold water supply hose to your sink's cold water faucet and tighten it by hand. If necessary, you can reposition the water supply hose at the washing machine end by loosening the fitting, rotating the hose, and retightening the fitting.

NOTICE The appliance is to be connected to the water mains using new hose-sets and that old hose-sets should not be used.

SAMSUNG Q1244S - To connect the water supply hose: - 1

text_image option Hot water supply value

Option:

  1. Take the red L-shaped arm fitting for the hot water supply hose and connect to the red hot water supply intake on the back of the machine. Tighten by hand.
  2. Connect the other end of the hot water supply hose to your sink's hot water faucet and tighten it by hand.
  3. Use a Y-piece if you only want to use cold water.

Installing the Washing Machine

Connecting the water supply hose(Option)

1. Remove the adaptor from the water supply hose.SAMSUNG Q1244S - Connecting the water supply hose(Option) - 1SAMSUNG Q1244S - Connecting the water supply hose(Option) - 24. Connect the water supply hose to the adaptor. Pull down part (c) of the water supply hose. When you release part (c) the hose automatically connects to the adaptor making a 'click' sound.
2. First, using a "+" type screw driver, loosen the four screws on the adaptor. Next, take the adaptor and turn part(b) following the arrow until there is a 5mm gap.SAMSUNG Q1244S - Connecting the water supply hose(Option) - 3SAMSUNG Q1244S - Connecting the water supply hose(Option) - 45. Connect the other end of the water supply hose to the inlet water valve at the rear of the washer. Screw the hose clockwise all the way in.
3. Connect adaptor to the water tap by tightening the screws firmly.Then, turn part (b) following the arrow and put(a) and (b) together.

NOTICE After completing connection, if water leaks from the hose, then repeat the same steps. Use the most conventional type of faucet for water supply. In case the faucet is square or too big, remove the spacing ring before inserting the faucet into the adaptor.

Positioning the drain hose

The end of the drain hose may be positioned in three ways:

Over the edge of a wash basin.

The drain hose must be placed at a height of between 60 and 90 cm. To keep the drain hose spout bent, use the supplied plastic hose guide. Secure the guide to the wall with a hook or to the faucet with a piece of string to prevent the drain hose from moving.

SAMSUNG Q1244S - Over the edge of a wash basin. - 1

natural_image Illustration of a faucet cleaning a sink with an inset showing the pipe being inserted (no text or symbols present)

In a sink drain pipe branch

The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground.

In a drain pipe

Samsung recommends that you use a 65 cm high vertical pipe; it must be no shorter than 60 cm and no longer than 90 cm.

Installing the Washing Machine

Plugging in the machine

For European Users. You will NOT need to ground the plug of the washing machine.

For U.S. Users. You MUST ground the plug of the washing machine.

Check with a licensed electrician before using the machine to make sure it is properly grounded.

For U.K. Users.

Wiring Instructions

WARNING THIS APPLIANCE MUST BE EARTHED.

This appliance must be earthed. In the event of an electrical short circuit, earthing reduces the risk of electric shock providing an escape wire for the electric current.

The appliance is equipped with a mains lead which includes an earth wire for connecting to the earth terminal of your mains plug.

The plug must be plugged into a socket that is properly installed and earthed.

*The wires in this mains lead are coloured in accordance with the following code:

  • Green and yellow: Earth
  • Blue: Neutral
  • Brown: Live

  • AS the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings indentifying the terminals in your plug, proceed as follows.

  • Connect the green and yellow wire to the terminal in the plug marked with the letter E or the earth symbol (or coloured green or green-and-yellow.
  • Connect the blue wire to the terminal marked with the letter N or coloured black.
  • Connect the brown wire to the terminal marked with the letter L or coloured red.
    * Consult a qualified electrician or service technician if in doubt about any of these instructions.

The manufacturer of this washing machine will not accept any liability for damage to persons or material for non observance of these requirements. There are no user serviceable parts inside the washing machine and if the mains lead of this appliance is damaged, it must only be replaced by qualified service personnel approved by the

manufacturer because special tools are required.

SAMSUNG Q1244S - WARNING THIS APPLIANCE MUST BE EARTHED. - 1

text_image GREEN AND YELLOW 13 AMP FUSE BLUE BROWN

WARNING

Ensure that the plug and power cord are not damaged before use. If you have any reason to remove the moulded plug from this appliance, immediately remove the fuse and dispose of the plug.

Do not connect the plug to a mains socket under any circumstances as there is a danger of electric shock.

CIRCUITS

Your washing machine should be operated on a separate circuit from other appliances. Failure to do this may cause the circuit breaker to trip or the fuse to blow.

Washing a Load of Laundry

Washing for the first time

Before washing clothes for the first time, you must run a complete cycle without clothes. To do this:

  1. Press the (On/Off) button.
  2. Pour a little detergent into compartment in the detergent drawer.
  3. Turn on the water supply to the washing machine.
  4. Press the Temperature button repeatedly until 40^ C is displayed.
  5. Press the Start/Pause button.
  6. This will remove any water from the manufacturer's test run remaining in the machine.

SAMSUNG Q1244S - Washing for the first time - 1

text_image I II A

Dispender ①: Detergent for prewash or starch.

Dispenser Ⅲ: Detergent for main wash, water softener, pre-soaking agent, bleach and stain removal product.

Dispenser Ⓞ: Additives, e.g. fabric softener or former (fill no higher than lower edge of insert “A”)

Putting detergent in the washing machine

  1. Pull out the detergent drawer.
  2. Add laundry detergent into compartment ⑪
  3. Add softener into compartment (if you desire).
  4. Add prewash detergent into compartment (if you desire).

Caution :

Concentrated or thick fabric softener and conditioner must be diluted with a little water before being poured into the dispenser (prevents the overflow from becoming blocked.)

SAMSUNG Q1244S - Caution : - 1

text_image MAX MAX

Washing a Load of Laundry

Overview of the control panel
Q1244/Q1044/Q844
SAMSUNG Q1244S - Washing a Load of Laundry - 1

text_image 95°C 60°C 40°C 30°C 8 1200 1000 800 400 0 88:88 Temperature Rinse Spin Delay Start Half Load ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

1. Digital graphic display

Displays the remaining wash cycle time, all of washing information and error messages.

2.Prewash selection button

Press the button to select pre-wash. Pre-wash is available only with Duvet, Bedding, Towel, Curtain, Cotton, Coloureds, Synthetics and Delicates programs.

3. Temperature selection button

Press the button repeatedly to cycle through the available water temperature options (cold water( ℃ ), 30 °C, 40 °C, 60 °C and 95 °C).

4. Rinse selection button

Press the rinse button to add rinse cycles. Maximum number of rinse cycles is five.

5. Spin selection button

Press the button repeatedly to cycle through the available spin speed options.

Q1244 , , 400, 800, 1000, 1200 rpm
Q1044 , , 400, 600, 800, 1000 rpm
Q844 , , 400, 600, 800 rpm

⊗: no spin,

□: rinse hold

No spin

The laundry remains in the drum without being spun after the final drain

Rinse Hold

The laundry remains soaking in the final rinse water.

Before the laundry can be unloaded, either "Drain" or the "Spin" program must be run.

Washing a Load of Laundry

SAMSUNG Q1244S - Washing a Load of Laundry - 1

text_image Duvet Bedding Towel Curtain Drain Spin Rinse+Spin Start Pause Cotton Coloureds Synthetics Delicates Wool Handwash Quick ⑨ ⑩ ⑪

6. Delay Start selection button

Press the button repeatedly to cycle through the available delayed start options (from 3 hour to 24 hours in one hour increments).

Displayed hours means the time of finished washing-cycle.

7. Half Load selection button

Press the button in case of half load (about 1\~4kg) washing. This function saves washing time and energy.

8. Child Lock selection button

Press the button for 2\~3 seconds to prevent mis-operation of child. When child lock is on, other buttons are not selected. To cancel the child lock, press the button for 2\~3 seconds once more.

9. Fuzzy Control dial

Turn the dial to select one of the 14 available wash programs.

Cotton, Coloureds, Synthetics, Delicates, Wool, Hand wash, Quick, Rinse+Spin, Spin, Drain, Curtain, Towel, Bedding, Duvet

10. Start/Pause selection button

Press to pause and restart programs.

11. (On/Off) selection button

Press once to turn the washing machine on, press again to turn the washing machine off. If the washing machine power is left on for longer than 10 minutes without any buttons being touched, the power automatically turns off.

Washing a Load of Laundry

Washing clothes using Fuzzy Logic

Your new washing machine makes washing clothes easy, using Samsung's "Fuzzy Logic" automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.

To wash clothes using the Fuzzy Logic programs:

  1. Turn on your sink's water faucet.
  2. Press the (On/Off) button.
  3. Open the door.
  4. Load the articles one at a time loosely into the drum, without overfilling.
  5. Close the door.
  6. Add the detergent, softener, and pre-wash detergent (if necessary) into the appropriate compartment.

Note: Pre-wash is only available when washing Duvet, Bedding, Towel, Curtain, Cotton, Coloureds, Synthetics and Delicates programs. It is only necessary if your clothing is heavily soiled.

  1. Turn the Fuzzy Control dial to select the appropriate program for the type of clothes Cotton, Coloureds, Synthetics, Delicates, Wool, Handwash, Quick, Duvet, Bedding, Towel, Curtain.

You will see the indicators light up on the control panel.

SAMSUNG Q1244S - Washing clothes using Fuzzy Logic - 1

text_image Duvet Bedding Towel Curtain Drain Spin Rinse+Spin Start Pause Cotton Coloureds Synthetics Delicates Wool Handwash Quick
  1. At this time, you can control the wash temperature, rinsing times, spin speed, delay time by pressing the appropriate option button.
  2. Press the Start/Pause button on the Fuzzy Control dial and the wash cycle will begin. The process indicator will light up and the remaining time for the cycle will appear in the display.

When the cycle is finished:

After the total cycle has finished, the power will turn off automatically.

  1. Open the door.

Note: The door will not open until 3 minutes after the machine stops or the power turns off.

  1. Remove laundry.

Washing a Load of Laundry

Washing clothes manually

You can wash clothes manually without using the Fuzzy Logic feature. To do so:

  1. Turn the water supply on.
  2. Press the (On/Off) button on the washing machine.
  3. Open the door.
  4. Load the articles one at a time loosely into the drum, without overfilling.
  5. Close the door.
  6. Put the detergent and, if necessary, softener or prewash detergent, in the appropriate compartments.
  7. Press the Temperature button to select the temperature (cold water, 30^ C, 40^ C, 60^ C, 95^ C)
  8. Press to rinse button to select the required number of rinse cycles.
    Maximum number of rinse cycles is five.
    The washing duration will be prolonged accordingly.

  9. Press the Spin button to select the spin speed.

Note: The rinse hold program allows you to take clothes that are dripping wet out of the washing machine.

☒: No Spin, :Rinse Hold.

  1. Press the button repeatedly to cycle through the available delayed start options (from 3 hour to 24 hours in one hour increments). Displayed hours means the time of finished washing-cycle.

  2. Press the Start/Pause button and the machine will begin the cycle.

Using Delay Start

You can set the washing machine to finish your wash automatically at a later time, choosing from 3 to 24 hour delay (in 1 hour increments). Displayed hours means the time of finished washing-cycle.

To do this:

  1. Manually or automatically set your washing machine for the type of clothes you are washing.
  2. Press the Delay Start button repeatedly until the delay time is set.
  3. Press the Start/Pause button. The Delay Start indicator will light, and the clock will begin counting down until it reaches your finish time.
  4. To cancel Delay Start, press the (On/Off) button, then turn the washing machine on again.

Washing a Load of Laundry

Washing tips and hints

Sorting your laundry : Sort your laundry according to the following characteristics:

  • Type of fabric care label symbol: Sort laundry into cottons, mixed fibers, synthetics, silks, wools and rayon.
    • Colour : Divide whites and colours. Wash new, coloured items separately.
  • Size: Placing items of different sizes in the same load will improve the washing action.
  • Sensitivity: Wash delicate items separately, using the Delicate wash program for pure new wool, curtains and silk articles. Check the labels on the items you are washing or refer to the fabric care chart in the appendix.

Emptying pockets : Coins, safety pins and similar items can damage linen, the washing machine drum, and the water tank.

Securing fasteners : Close zippers and fasten buttons or hooks; loose belts or ribbons should be tied together.

Prewashing cotton : Your new washing machine, combined with modern detergents, will give perfect washing results, thus saving energy, time, water and detergent. However, if your cotton is particularly dirty, use a prewash with a protein-based detergent.

Determining load capacity: Do not overload the washing machine or your laundry may not wash properly. Use the chart below to determine the load capacity for the type of laundry you are washing.

Fabric TypeLoad Capacity
Cotton /Coloured 7.5 kg
Synthetics /Towel 4.0 kg
Quick 3.0 kg
Delicates 2.5 kg
Wools /Handwash 2.0 kg
Curtain /Bedding 5.0 kg
Duvet 1 king size (9 Tog)

Detergent tips: The type of detergent you should use is based on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, degree and type of soiling. Always use "low suds" laundry soap, which is designed for automatic washing machines.

Follow the detergent manufacturer's recommendations based upon the weight of the laundry, the degree of soiling, and the hardness of the water in your area. If you do not know how hard your water is, ask your water authority.

Note:

Keep detergents and additives in a safe, dry place out of the reach of children.

Maintaining the Washing Machine

Draining the washing machine in an emergency

  1. Unplug the washing machine from the power supply.
  2. Open the filter-cover by using a coin or a key.

  3. Unscrew the emergency drain cap by turning left. Grip the cap on the end of the emergency drain tube and slowly pull it out about 15 cm.

SAMSUNG Q1244S - Draining the washing machine in an emergency - 1

natural_image Illustration of hands installing or adjusting a small component on a cabinet (no text or symbols visible)

SAMSUNG Q1244S - Draining the washing machine in an emergency - 2

natural_image Illustration of a hand washing a small object into a bowl with a tool, next to a microwave oven (no text or symbols)
  1. Allow all the water to flow into a bowl.
  2. Reinsert the drain tube and screw the cap back on.
  3. Replace the filter-cover.

Repairing a frozen washing machine

If the temperature drops below freezing and your washing machine is frozen:

  1. Unplug the washing machine.
  2. Pour warm water on the source faucet to loosen the water supply hose.
  3. Remove the water supply hose and soak it in warm water.
  4. Pour warm water into the washing machine drum and let it sit for 10 minutes.
  5. Reconnect the water supply hose to the water faucet and check if the water supply and drain operations are normal.

Cleaning the exterior

  1. Wipe the washing machine surfaces, including the control panel, with a soft cloth and non-abrasive household detergents.
  2. Use a soft cloth to dry the surfaces.
  3. Do not pour water on the washing machine.

Maintaining the Washing Machine

Cleaning the detergent drawer and recess

  1. Press the release lever on the inside of the detergent drawer and pull it out.

  2. Remove the cap from compartment.

  3. Wash all of the parts under running water.

  4. Clean the drawer recess with an old toothbrush.

  5. Reinsert the cap (Pushing it firmly into place) and replace the liquid detergent divider into the drawer.

  6. Push the drawer back into place.

  7. Run a rinse program without any laundry in the drum.

SAMSUNG Q1244S - Cleaning the detergent drawer and recess - 1

natural_image Illustration of a hand pressing down on a wooden shelf with a circular button (no text or symbols)

SAMSUNG Q1244S - Cleaning the detergent drawer and recess - 2

natural_image Illustration of hands using a tool to adjust or install a drawer (no text or symbols visible)

SAMSUNG Q1244S - Cleaning the detergent drawer and recess - 3

natural_image Line drawing of a hand using a tool to cut or remove a component inside a container (no text or symbols)

Cleaning the debris filter

Clean the debris filter 5 or 6 times a year, or when you see the following error message on the display:

SAMSUNG Q1244S - Cleaning the debris filter - 1

  1. Open the filter-cover, See "Draining the washing machine in an emergency" on page 13.

  2. Unscrew emergency drain cap by turning left and drain off all the water. See "Draining the washing machine in an emergency" on page 13.

  3. Unscrew the filter cap and take it out.

SAMSUNG Q1244S - Cleaning the debris filter - 2

natural_image Illustration of a hand washing a basin with a pipe and tool (no text or symbols)

SAMSUNG Q1244S - Cleaning the debris filter - 3

natural_image Illustration of two hands assembling a cylindrical component with a screwdriver (no text or symbols visible)
  1. Wash any dirt or other material from the filter. Make sure the drain pump propeller behind the filter is not blocked. Replace the filter cap.

  2. Replace the filter-cover.

Maintaining the Washing Machine

Cleaning the water hose mesh filter

You should clean the water hose mesh filter at least one time per year, or when you see the following error message on the display:

SAMSUNG Q1244S - Cleaning the water hose mesh filter - 1

To do this:

  1. Turn off the water source to the washing machine.

  2. Unscrew the hose from the back of the washing machine.

  3. With a pair of pliers, gently pull out the mesh filter from the end of the hose and rinse it under water until clean. Also clean the inside and outside of the threaded connector.

SAMSUNG Q1244S - To do this: - 1

text_image option

SAMSUNG Q1244S - To do this: - 2

text_image option
  1. Push the filter back into place.

  2. Screw the hose back onto the washing machine.

  3. Turn on the faucet and make sure the connections are watertight.

Troubleshooting

Problems and solutions

The washing machine will not start

  • Make sure the door is firmly closed.
  • Make sure the washing machine is plugged in.
  • Make sure the water source faucet is turned on.
  • Make sure to press the Start/Pause button.

No water or insufficient water supply

  • Make sure the water source faucet is turned on.
  • Make sure the water source hose is not frozen.
  • Make sure the water intake hose is not bent.
  • Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

  • Make sure the washing machine is running with sufficient water pressure.
  • Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

  • Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).
  • Make sure that the shipping bolts are removed (see page 3).
  • Make sure the washing machine is not touching any other object.
  • Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

  • Make sure the drain hose is not squashed or bent.
  • Make sure the debris filter is not clogged (see page 14).

The Door does not open

- The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed Solution

SAMSUNG Q1244S - Understanding error messages - 1

text_image dE 4E 5E UE

SAMSUNG Q1244S - Understanding error messages - 2

Close the door.

  • Make sure the source water faucet is turned on.
  • Check the water pressure.
  • Clean the debris filter.
  • Make sure the drainage hose is installed correctly.

Laundry load is unbalanced; loosen any tangled laundry. If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

- Call after-sales service.

Before contacting After-Sales service:

  1. Try to remedy the problem (See "Troubleshooting" on this page).
  2. Restart the programme to see if the fault is repeated.
  3. If the malfunction persists, call after-sales service and describe the problem.

Troubleshooting

Cautions of Duvet course

Use of Detergents in Duvet Course

When washing larger volume laundry items, including duvet, do not put the following detergents directly into the drum:

. Tablet and capsule type detergents

SAMSUNG Q1244S - Use of Detergents in Duvet Course - 1

SAMSUNG Q1244S - Use of Detergents in Duvet Course - 2

SAMSUNG Q1244S - Use of Detergents in Duvet Course - 3

. Detergents using ball and net.

SAMSUNG Q1244S - Use of Detergents in Duvet Course - 4

SAMSUNG Q1244S - Use of Detergents in Duvet Course - 5

natural_image 3D wireframe model of a bag with two blue liquid droplets on its side (no text or symbols)

Detergents not fully dissolved may bring about imperfect washing. For deffective washing, add detergent into the detergent drawer.

Do not wash a duvet by spreading detergent directly on it.

Cautions in Putting Duvet in the Drum

  1. Do not use unnecessary force or too large Duvet.
  2. Make sure that a corner or folded part of the duvet directs inwards.

SAMSUNG Q1244S - Cautions in Putting Duvet in the Drum - 1

natural_image Medical illustration of a surgical incision with an X mark, showing anatomical structures without any text or symbols.

SAMSUNG Q1244S - Cautions in Putting Duvet in the Drum - 2

natural_image Illustration of a human eye with a cross mark, no text or symbols present

SAMSUNG Q1244S - Cautions in Putting Duvet in the Drum - 3

natural_image Illustration of a human eye with visible eyelid and eyelid, no text or symbols present

Picture of Being Put Properly

Programme Chart

(* user option)

PRO-GRAMMax load (kg)DETERGENT AND ADDITIVESTem (°C)Spin Speed(MAX)rpmDelay startHalf LoadWater (1)Electricity (kWh)
Pre-washwashSof-tenerde-faultMaxQ1244 Q1044 Q844
Cotton7.5*yes*609512001000800**701.42
Coloureds7.5*yes*406012001000800**701.42
Synthetics4.0*yes*4060800800800**650.85
Delicates2.5*yes*4040800600600**650.85
Wool2.0-yes*3040400400400**650.75
Handwash2.0-yes*3040400400400**650.75
Quick3.0-yes*306012001000800*-450.45
PROGRAMType of WASH
CottonAverage or lightly soiled cottons, bed linen, table linen, underwear, towels, shirts, etc.
ColouredsAverage or lightly soiled cottons, bed linen, table linen, underwear, towels, shirts, etc.
SyntheticsAverage or lightly soiled blouses, shirts, etc., which are made of polyester (diolen, trevira), polyamide (perlon, nylon) or other similar blends.
DelicatesDelicate curtains, dresses, skirts, shirts and blouses.
WoolOnly machine washable woolens with pure new wool label.
HandwashVery light wash course like hand wash.
QuickLightly soiled cottons or linen blouses, shirts, dark coloured terry cloth, coloured linen articles, jeans, etc.
  1. Programme with prewash lasts approx. 15 minutes longer.
  2. The programme duration data has been measured under the conditions specified in Standard IEC 456.
  3. Consumption in individual homes may differ from the values given in the table due to variations in the pressure and temperature of the water supply, the load and the type of laundry.

Programme Chart

(*user option)

PROGRAMMax load (kg)DETERGENT AND ADDITIVESTem (°C)Spin Speed(MAX)rpmDelay startHalf LoadWater (1)Electricity (kWh)
Pre-washwashSof-tenerde-faultMaxQ1244Q1044Q844
Duvet1 king size (9 Tog)*yes*4060800800800**850.62
Bedding5.0*yes*609512001000800**651.25
Towel4.0*yes*609512001000800**851.80
Curtain5.0*yes*406012001000800**850.60
PROGRAMType of WASH
Duvet Cottonbedding with filling, duvet, pillow, blanket, sofa cover with light filling.
Bedding Cottonbedding, bed linen, bed sheet, duvet cover, pillow cover etc.
Towel Pileweave cotton towels, bath towel, bath gown.
Curtain Cottonor mixed cotton thick curtain, tow-face curtain(face, lining), lightly soiled furniture linen, sofa cover without filling etc.

Appendix

Fabric care chart

SAMSUNG Q1244S - Fabric care chart - 1

Resistant material

SAMSUNG Q1244S - Fabric care chart - 2

Can be ironed at 100^ max

SAMSUNG Q1244S - Fabric care chart - 3

Delicate fabric

SAMSUNG Q1244S - Fabric care chart - 4

Do not iron

SAMSUNG Q1244S - Fabric care chart - 5

SAMSUNG Q1244S - Fabric care chart - 6

Item may be washed at 95 °C

SAMSUNG Q1244S - Fabric care chart - 7

Can be dry cleaned using any solvent

SAMSUNG Q1244S - Fabric care chart - 8

SAMSUNG Q1244S - Fabric care chart - 9

Item may be washed at 60 °C

SAMSUNG Q1244S - Fabric care chart - 10

Dry clean with perchloride, lighter fuel, pure alcohol or R113 only

SAMSUNG Q1244S - Fabric care chart - 11

SAMSUNG Q1244S - Fabric care chart - 12

Item may be washed at 40 °C

SAMSUNG Q1244S - Fabric care chart - 13

Dry clean with aviation fuel, pure alcohol or R113 only

SAMSUNG Q1244S - Fabric care chart - 14

SAMSUNG Q1244S - Fabric care chart - 15

Item may be washed at 30 °C

SAMSUNG Q1244S - Fabric care chart - 16

Do not dry clean

SAMSUNG Q1244S - Fabric care chart - 17

Item may be hand washed

SAMSUNG Q1244S - Fabric care chart - 18

Dry flat

SAMSUNG Q1244S - Fabric care chart - 19

Dry clean only

SAMSUNG Q1244S - Fabric care chart - 20

Can be hung to dry

SAMSUNG Q1244S - Fabric care chart - 21

Can be bleached in cold water

SAMSUNG Q1244S - Fabric care chart - 22

Dry on clothes hanger

SAMSUNG Q1244S - Fabric care chart - 23

Do not bleach

SAMSUNG Q1244S - Fabric care chart - 24

Tumble dry, normal heat

SAMSUNG Q1244S - Fabric care chart - 25

Can be ironed at 200 °C max

SAMSUNG Q1244S - Fabric care chart - 26

Tumble dry, reduced heat

SAMSUNG Q1244S - Fabric care chart - 27

Can be ironed at 150 °C max

SAMSUNG Q1244S - Fabric care chart - 28

Do not tumble dry

Electrical warnings

To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind:

- Operate the appliance only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your appliance dealer or local power company.

- Use only a grounded or polarized outlet. For your safety, this appliance is equipped with a polarized alternating current line plug having one blade wider than the other. This plug will fit into the power outlet only one way. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug still doesn't fit, contact your electrician to replace your outlet.

- Protect the power cord. Power supply cords should be routed so that they are unlikely to be walked on or pinched by items placed on or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the unit.

- Do not overload the wall outlet or extension cords. Overloading can result in fire or electric shock.

Appendix

Protecting the environment

  • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Do not exceed the detergent quantities recommended in the detergent manufacturers' instructions.
  • Use stain removal products and bleaches before the wash cycle only when strictly necessary.
  • Save water and electricity by only washing full loads (the exact amount depends upon the program used).

Declaration of conformity

This appliance complies with European safety standards, EC directive 93/68 and EN Standard 60335.

Specification

TYPE FRONT LOADING WASHER
DIMENSIONW600mm · D600mm · H850mm
WATER PRESSURE 50 kPa ~800 kPa
WEIGHT 75kg
WASH and SPIN CAPACITY 7.5kg (DRY LAUNDRY)
POWER CONSUMPTION 240V 2400WWASHING 220V 180W
240V 180W
WASHING AND HEATING220V 2000W
SPINMODEL Q1244Q1044Q844
230V 550W 500W 430W
PUMPING 34W
WATER VOLUME70l (STANDARD COURSE)
SPIN REVOLUTIONMODELQ1244Q1044Q844
rpm12001000 800
PACKAGE WtPAPER2.5 kg
PLASTIC1.0 kg

IN CASE THE NEED FOR SERVICING ARISES

-Don't hesitate to call any AS center nearby with your name, address, telephone number, model number and serial number of your machine when anything wrong with your product occurs.

SAMSUNG

ELECTRONICS

Manufacturer:

SAMSUNG ELECTRONICS CO.,LTD

12th FL, Samsung Main Bldg., 250, 2-Ka,

Taepyung-Ro, Seoul Korea

TEL: +82 31 200 6772

FAX: +82 31 200 6986

LVD:

VDE Testing and Certification Institute

Merianstrasse 28, D-63069 Offenbach,

Germany

TEL: +49 69 83 06 425

FAX: +49 69 83 06 320

EMC:

SAMSUNG Electronics Co., Ltd.

EMC Test Laboratory

416, Maetang-3Dong, Yeongtong-Gu

Suwon,Korea

TEL: +82 31 200 2185

FAX: +82 31 200 2189

CE

Code No.: DC68-01959C-01

English

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Product information

Brand : SAMSUNG

Model : Q1244S

Category : Washing machine