Hanns.G

SM238DPW - Suivi Hanns.G - Free user manual and instructions

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Product Type 23.8-inch LED Monitor
Screen Size 23.8 inches (diagonal)
Aspect Ratio 16:9
Resolution 1920 x 1080 (Full HD)
Brightness 250 cd/m²
Contrast Ratio 1000:1 (typical)
Response Time 5 ms (GTG)
Viewing Angles 178° horizontal / 178° vertical
Connectivity VGA, DVI, HDMI
Power Consumption 30W (typical), <0.5W (standby)
Weight Approx. 4.2 kg (9.3 lbs)
Dimensions (with stand) 561 x 400 x 180 mm (22.1 x 15.7 x 7.1 in)
Stand Tilt adjustable, VESA mount compatible (100x100 mm)
Color Support 16.7 million colors
Panel Type TN or IPS (typically IPS for this model)
Refresh Rate 60 Hz
Power Input AC 100-240V, 50/60Hz
Cleaning Instructions Unplug, use a soft dry cloth; avoid liquids or abrasive cleaners.
Safety Do not open casing; risk of electric shock. Use only provided power adapter.
Spare Parts / Repairability Contact Hanns.G support for authorized service centers; no user-serviceable parts.
General Information Built-in speakers (2W x 2), Kensington lock slot, energy star compliant.

Frequently Asked Questions - SM238DPW Hanns.G

How do I connect my Hanns.G SM238DPW monitor to a computer?
Use the provided VGA, DVI, or HDMI cable to connect from your computer's graphics output to the corresponding port on the monitor. Ensure the monitor is powered on and select the correct input source using the menu buttons.
What is the recommended resolution for this monitor?
The native resolution is 1920 x 1080 at 60 Hz. For best image quality, set your computer's display settings to this resolution.
How can I clean the screen safely?
Turn off and unplug the monitor. Use a soft, lint-free cloth slightly dampened with water (never spray directly). Gently wipe the screen in a circular motion. Avoid using alcohol, ammonia, or abrasive cleaners.
Does the SM238DPW have built-in speakers?
Yes, it includes two 2W speakers. Audio is transmitted via the HDMI or DVI (if supported) connection. Ensure the audio output is set to the monitor in your computer's sound settings.
The monitor shows 'No Signal' - what should I do?
Check that the cable is firmly connected to both the monitor and computer. Verify the computer is powered on. Use the monitor's Source button to cycle through inputs (VGA, DVI, HDMI). If using a desktop, ensure the graphics card is outputting video.
Can I mount this monitor on a wall?
Yes, the monitor supports VESA 100x100 mm mounting. Use a compatible wall mount bracket and follow the instructions provided with the bracket. Remember to disconnect all cables before mounting.
How do I adjust the brightness and contrast?
Press the Menu button on the monitor to open the on-screen display (OSD). Navigate using the arrow keys to find 'Brightness' and 'Contrast' settings. Adjust to your preference and exit the menu.
Why are there flickering lines on the screen?
Flickering can be caused by a loose cable, incorrect refresh rate, or electrical interference. Try a different cable, set the refresh rate to 60 Hz, or move the monitor away from other electronic devices. If persistent, contact support.
What is the power consumption of this monitor?
Typical power consumption is 30W during normal operation, and less than 0.5W in standby mode. Actual consumption may vary based on settings and usage.
How do I reset the monitor to factory defaults?
Access the OSD menu, navigate to 'Setup' or 'Others', and select 'Factory Reset' or 'Reset'. Confirm the action. This will restore all settings to original defaults.

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Download the instructions for your Suivi in PDF format for free! Find your manual SM238DPW - Hanns.G and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SM238DPW by Hanns.G.

USER MANUAL SM238DPW Hanns.G

Before operating the monitor, please read this manual thoroughly. This manual should be retained for future reference.

FCC Class B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

The device complies with Parts 15 of the FCC Rule. Operation is subject to the following two conditions: (1) this device may not cause harmful interference; and (2) this device must accept any interference received, including interference that may cause undesired operations.

CANADA

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.

Hanns.G SM238DPW - CANADA - 1

This device complies with requirement of EMC directive 2004/108/EC with regard to Electromagnetic Compatibility, and 73/23/EEC and 93/68/EEC with regard to Low Voltage directive.

Socket-outlet shall be near the equipment and shall be accessible.

RECYCLING INFORMATION

We, the Hannspree care very much about our environment protection strategy and firmly believe that it helps us have healthier earth via appropriate treatment and recycling of industrial technology devices at the end-of-life.

These devices contain recyclable materials, which can be re-decomposed and re-integrated into brand-new marvels. On the contrary, other material can be classified to hazardous and poisoned substances. We strongly encourage you to contact the provided information to recycle this product.

For more information, please visit

www.hannspree.com

TABLE OF CONTENTS

SAFETY NOTICE 5

PRECAUTIONS....5

SPECIAL NOTES ON LCD MONITORS 6

ADJUSTING THE VIEWING ANGLE....11

OPERATING INSTRUCTIONS 12

GENERAL INSTRUCTIONS.... 12

FRONT PANEL CONTROL 13

HOW TO ADJUST A SETTINGS 15

PLUG AND PLAY....18

TECHNICAL SUPPORT (FAQ) 19

Q & A FOR GENERAL PROBLEMS 19

ERROR MESSAGE & POSSIBLE SOLUTIONS 21

APPENDIX 23

SPECIFICATIONS 23

SAFETY NOTICE

  1. The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
  3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.
  4. Only use attachments/accesories specified by the manufacturer.

WARNING:

To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified personnel only.

PRECAUTIONS

  • Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement.
  • Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
  • Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the monitor and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided.
  • The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
  • Unplug the unit during a lighting storm or when it will not be used for long period of time. This will protect the monitor from damage due to power surges.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
  • Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
  • Do not attempt to service the monitor by yourself; opening or removing covers can expose you to dangerous voltages and other hazards. Please refer all servicing to qualified service personnel.
  • The wall socket shall be installed near the equipment and shall be easily accessible.

SPECIAL NOTES ON LCD MONITORS

The following symptoms are normal with LCD monitor and do not indicate a problem.

  • Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears.
  • You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
  • The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the time.
  • Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the Power Switch for hours.
  • If the screen suddenly flashes erratically or the backlighting fails, please contact your dealer or service center for repair. Do not attempt to repair the monitor yourself.

Lamp Disposal

Hanns.G SM238DPW - Lamp Disposal - 1

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR MORE INFORMATION, CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE ATWWW.EIAE.ORG. FOR LAMP SPECIFIC DISPOSAL INFORMATION CHECKWWW.LAMPRECYCLE.ORG.

The product package should include the following items:

LCD Monitor
Hanns.G SM238DPW - Lamp Disposal - 2

natural_image Line drawing of a flat-screen electronic device with 'HANNSPREE' branding on the front panel (no other text or symbols)

Hanns.G SM238DPW - Lamp Disposal - 3

Hanns.G SM238DPW - Lamp Disposal - 4

Cables and User manual
Hanns.G SM238DPW - Lamp Disposal - 5

Hanns.G SM238DPW - Lamp Disposal - 6

Hanns.G SM238DPW - Lamp Disposal - 7

natural_image Coiled audio cable with two external connectors (no text or symbols visible)

Hanns.G SM238DPW - Lamp Disposal - 8

Power Cord VGA Cable Audio Cable DVI Cable (optional)

Hanns.G SM238DPW - Lamp Disposal - 9

Hanns.G SM238DPW - Lamp Disposal - 10

Hanns.G SM238DPW - Lamp Disposal - 11

Quick Start Guide Warranty Card User's Manual

INSTALLATION INSTRUCTIONS

INSTALL REMOVE
HAINSpree HAINSpree

Figure.1. Installing and Removing the Base

INSTALLATION:

  1. Align the monitor with the opening in the base.
  2. Note that the longer section of the base points forward.
  3. Snap the monitor into its base. A clear click sound will affirm that the base is connected correctly.
  4. Verify that the monitor is securely attached to the base by looking at the bottom of the base and making sure that the clips are fully engaged in the base.

REMOVAL:

  1. Flip over the monitor so that it is upside down.
  2. Press the 2 clips on the base that holds the monitor in place.
  3. Gently press and hold the 2 clips while pulling the base from the monitor unit they are unattached.

POWER

POWER SOURCE:

  1. Make sure that the power cord is the correct type required in your area.
  2. This LCD monitor has an Internal universal power supply that allows operation in either 100/120V AC or 220/240V AC voltage area (No user adjustment is required.)
  3. Connect the AC-power cord one end to your LCD monitor's AC-input socket, the other end to wall-outlet.

SETTING THE MONITOR ON THE WALL

DISSEMBLING THE STAND BASE:

  1. Disconnect all the cables and cords from the Monitor to prevent breakage.
  2. Carefully place the Monitor face down on a soft and flat surface (blanket, foam, cloth, etc) to prevent any damage to the Monitor.
  3. Gently remove the stand base.

HANNSpree

HANNSpree

(For reference only)

WALL MOUNTING THE MONITOR:

  1. Purchase a VESA compatible wall bracket: VESA 100X100, 4 holes, M4, 10mm, 8kg.
  2. Locate your ideal Monitor position on the wall.
  3. Fix the wall bracket firmly on the wall.
  4. Secure the Monitor to the bracket using the 4 mount holes on the back and center of the Monitor.

Note:

  • Please read the instructions of your specific wall bracket to properly wall mount the Monitor.
  • The pitch of the mounting holes is 100mm horizontally and 100mm vertically.
  • The screws type required is metric: M4, 10mm length.
  • The Monitor stand base can be screwed on a table or a hard surface using the hole on the back of the stand base.

*Installing the LCD Monitor requires special skill that should only be performed by qualified service personnel. Customers should not attempt to do the work themselves. Hannspree bears no responsibility for improper mounting or mounting that results in accident or injury. You can ask a qualified service personnel about using an optional bracket to mount the Monitor to the wall.

MAKING CONNECTIONS

CONNECTING TO A PC

Turn off your computer before performing the procedure below.

  1. Connect one end of the VGA cable to the back of the monitor and connect the other end to the computer's VGA port.
  2. Connect one end of the DVI cable (optional) to the back of the monitor and connect the other end to the computer's DVI port.
  3. Connect the audio cable between the monitor's audio input and the PC's audio output (green port).
  4. Plug one end of the AC power cord to the LCD monitor's AC input socket, and the other end to Wall outlet.
  5. Turn on your monitor and computer.

HANNSpree ④ ③ ② ①

Figure.2. Connecting to a PC

1VGA Input2DVI Input (optional)
3LINE IN4Power AC Input

ADJUSTING THE VIEWING ANGLE

  • For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference.
  • Hold the stand so you do not topple the monitor when you change the monitor's angle.
  • You are able to adjust the monitor's angle from -5^ to 15^ .

-5° 15° HANNSpree

Figure.3. Monitor Angle

NOTES:

  • Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
  • Be careful not to place fingers or hands near the hinges when tilting the monitor, otherwise pinching can result.

OPERATING INSTRUCTIONS

GENERAL INSTRUCTIONS

Press the power button to turn the monitor on or off. The other control buttons are located on the front panel of the monitor (See Figure 4). By changing these settings, the picture can be adjusted to your personal preferences.

• The power cord should be connected.
- Connect the Signal cable from the monitor to the VGA card.
- Press the power button to turn on the monitor. The power indicator will light up.

MENU Menu / Return ^ / ▲ [-] Brightness adjustment button ▼ [+] Volume adjustment button i / Auto adjustment/ Enter 《Analog Input Models》 Input source change/ Enter 《Digital Input Models》 Power Button

Figure.4. Control Panel Buttons

FRONT PANEL CONTROL

- Power Button:

Press this button to switch ON/OFF of monitor's power.

• Power Indicator:

Blue — Power On mode.

Orange — Power Saving mode.

  1. Turn the OSD menu on/off or return to the previous menu.
  2. Exit OSD menu when in volume OSD status.

- Adjust ▲▼:

  1. Adjust Brightness and volume when the OSD is off.
  2. Navigate through adjustment icons when OSD is ON or adjust a function when function is activated.
  1. Press 【i】 to enter Source selections. (Selections include VGA, HDMI, etc. The actual selections may very depending on the models. This function is only available in models with digital inputs)
  2. The OSD menu is used as confirmation function during start-up.
  3. Press and hold this button more than 3 seconds will start 「Auto Adjust」 function when using VGA input only. (The auto adjustment function is used to optimize the 「horizontal position」, 「vertical position」, 「clock」, and 「phase」.)

- Hotkeys:

1. Restore Brightness and Contrast defaults:

To reset both the Brightness and Contrast to their default values, press the 【▲】and 【▼】 keys at the same time.

2. ASPECT RATIO:

3. Change Resolution:

For similar screen display resolutions (see table below), the screen resolution can be changed by pressing the 【MENU】+【▲】button to achieve the optimal display quality.

  1. Change Preset Mode: [The availability of this function depends upon the selected model] Press 【MENU】key for 3 seconds to select one of the following modes 「PC」, 「MOVIE」, 「GAME」, 「ECO」. Default is 「PC」.
Resolution
640x400@70Hz ↔ 720x400@70Hz
640x400@85Hz ↔ 720x400@85Hz
640x480@60Hz ↔ 720x480@60Hz
1024x768@70Hz ↔ 1280x768@70Hz
1280x768@60Hz ↔ 1360x768@60Hz
1400x1050@60Hz ↔ 1680x1050@60Hz
1400x1050@RB 60Hz ↔ 1680x1050@RB 60Hz
1400x1050@75Hz ↔ 1680x1050@75Hz
** The screen resolutions available will depend on the purchased model.

NOTES:

  • Do not install the monitor in a location near heat sources such as radiators or air dusts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
  • Save the original shipping box and packing materials, as they will come in handy if you ever have to ship your monitor.
  • For maximum protection, repackage your monitor as it was originally packed at the factory.
  • To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before cleaning it.

HOW TO ADJUST A SETTINGS

BRIGHTNESS/ CONTRAST
BRIGHTNESSAdjust the brightness value of the display according to your preference. Select 「BRIGHTNESS」 option to adjust the brightness value.
CONTRASTAdjust the contrast value of the display according to your preference. Select 「CONTRAST」 option to adjust the contrast value.
X-CONTRASTOptimal setting for high contrast images or videos. The dark and light areas of the image are automatically detected, and the contrast is enhanced to provide a clearer, sharper image. Also, you may select the 「X-CONTRAST」 option.
PRESET MODESelect the preset mode according to your preference: PC/MOVIE/ GAME/ ECO[The availability of this function depends upon the selected model]
INPUT SETTING
INPUT SETTINGSelect the 「INPUT SETTING」option to change between analog (VGA) or Digital (DVI) source. Enter the option and select Analog or Digital. [Dual input mode optional]
AUTO SEARCHFrom the Signal Selection menu, select the 「AUTO SEARCH」option to activate or deactivate the automatic signal search function. [For DVI/ HDMI Input only]
COLOR SETTING
WARMNATURE (6500K)COOLAdjust the color temperature value of the display according to your preference: WARM /NATURE/ COOL.
USERMove the cursor to the User option and select it,1. To adjust the red, enter the 「R」 option and adjust the level.2. To adjust the green, enter the 「G」 option and adjust the level.3. To adjust the blue, enter the 「B」 option and adjust the level.
IMAGE SETTING
AUTO ADJUSTThe auto adjustment function is used to optimize the 「H-POSITION」, 「V-POSITION」,「CLOCK」,and 「PHASE」.[For VGA Input only]
ASPECT RATIOWhen the aspect ratio of screen is distorted, you may make adjustments by using this function. 「FULL」 indicates full screendisplay, which does not ensure the image is shown as is or in initial scale. 「FIT」indicates scaling by the proportion of original images, which may cause the screen showing black bands. [The availability of this function depends upon the selected model]
H-POSITIONSelect the 「H-POSITION」option to shift the screen image to the left or right. Enter the option and adjust the level. [For VGA only]
V-POSITIONSelect the 「V-POSITION」option to shift the screen image up or down. Enter the option and adjust the level. [For VGA only]
CLOCKSelect the 「CLOCK」option to reduce the vertical flicker of characters on the screen. Enter the option and adjust the level. [For VGA only]
PHASESelect the 「PHASE」option to reduce the horizontal flicker of characters on the screen. Enter the option and adjust the level. [For VGA only]
SHARPNESSSelect the 「SHARPNESS」option to adjust the sharpness of the display. Set the value from -2 to 2.
VIDEO MODEChoose 「VIDEO MODE」or 「PC MODE」for video transmission. While using HDMI or HDMI to DVI ports for video transmission, the video will appear cut off slightly around the edge; choose 「PC MODE」to view videos with complete image. (VIDEO MODE only functions for inputs from HDMI or DVI that supports HDCP video (YUV format))
RESPONSE TIMESetup the display response time through the Response time function. Available settings are MINIMUM, INTERMEDIATE, and MAXIMUM. [This feature is limited to specific models only.]
OSD SETTING
LANGUAGESelect 「LANGUAGE」option to change the language of the OSD. Enter the option and select a language. [Reference only, the OSD Language depends on the selected model]
H-POSITIONSelect 「H-POSITION」option to adjust the horizontal position of the OSD. Enter the option and adjust the level.
V-POSITIONSelect 「V-POSITION」option to adjust the vertical position of the OSD. Enter the option and adjust the level.
TRANSPARENCYSelect 「TRANSPARENCY」option to adjust the transparency ofthe OSD. Enter the option and adjust the level.
OSD TIME-OUTSelect 「OSD TIME-OUT」option to set the OSD time out from 10 to 100 seconds. Enter the option and adjust the level.
OSD COLORTo choose the color combination of the OSD window, select 「OSD COLOR」option under 「OSD SETTING」menu, choose modes 1/2/3.
SYSTEM
AUDIO INPUTWhile transferring via the HDMI port, it is recommended to set AUDIO INPUT to HDMI; if no sound is outputted, it is recommended to select AUDIO INPUT as PC, and make sure the PC audio output cable is connected to monitor's LINE IN (or AUDIO IN) port. [For HDMI Input only]
VOLUMESelect the 「VOLUME」option to change the volume level. Enter the option and adjust the level. [This function applies only to models with incorporated audio.]● By high volume, risk of hearing damage exists.
MUTESelect the 「MUTE」option to switch the function On or Off. [The availability of this function depends upon the selected model. Adjusting the volume while muted cancels Mute mode.]
DDC/CISelect the 「DDC/CI」option to switch the function On or Off. [Dual input mode optional]
FACTORY RESETSelect the 「FACTORY RESET」option to reset to the monitor's default setting. This will erase the current settings. Enter the option and select On or Off.
INFORMATIONDisplay Horizontal frequency/Vertical frequency/Resolution information.

PLUG AND PLAY

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID information over the DDC2B channel.

THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL.

This monitor meets the Green monitor standards as set by the Video Electronics Standards Association (VESA) and/or the United States Environmental Protection Agency (EPA) and The Swedish Confederation Employees (NUTEK). This feature is designed to conserve electrical energy by reducing power consumption when there is no video-input signal present. When there is no video input signal this monitor, following a time-out period, will automatically switch to power saving mode. This reduces the monitor's internal power supply consumption. After the video input signal is restored, full power is restored and the display is automatically redrawn. The appearance is similar to a "Screen Saver" feature except the display is completely off. The display is restored by pressing a key on the keyboard, or clicking the mouse.

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION POSSIBLE SOLUTION
Power LED is not on*Check if the Power Switch is in the ON position.*Power Cord should be connected.
No Plug & Play*Check if the PC system is Plug & Play compatible.*Check if the Video Card is Plug & Play compatible.*Check if any plug pins on the VGA or DVI connector are bent.
The display is too dark or too bright. *Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is present in the picture*Move electrical devices that may cause electrical interference.
The power LED is ON (orange) but there's no video or no picture.*Computer Power Switch should be in the ON position.*Computer Video Card should be snugly seated in its slot.*Make sure monitor's video cable is properly connected to the computer.*Inspect monitor's video cable and make sure none of the pins are bent.*Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)*Inspect the monitor's video cable and make sure that none of the pins are bent.
Screen image is not centered or sized properly.* Adjust pixel frequency CLOCK and PHASE or press hot-key (i Button).
Picture has color defects(White does not look white)*Adjust RGB color or select color temperature.
The screen resolution needs to be adjusted*Use win 2000/ME/XP Right click anywhere on desktop and select Properties>Settings>Screen Resolution. Use the solder to adjust the resolution and click Apply.
No sound is outputted from monitor's built-in speaker*Make sure PC audio output cable is connected to screen's LINE IN port (or AUDIO IN port).*Make sure the sound volume adjustment can be clearly identified.*Make sure the System > Silence option in the monitor menu is on.*While transferring via HDMI port but no sound is outputted, it is recommended to select AUDIO

INPUT as a PC option, and make sure PC audio output cable is connected to monitor's LINE IN port(or AUDIO IN port). [For HDMI Input only]

When you encounter display problem under Windows 7, you need to do the following:

  1. Make sure your PC computer (Hardware requirement) can support Windows 7.
  2. Make sure your video card can run Windows 7.
  3. If your video card can support Windows 7, need to install the latest Win 7 driver of your video card.

Suggest to do the following:

  1. Install the latest Windows 7 video driver of your video card.
  2. Try to use the recommended display resolution that is supported by the monitor.
  3. If the recommended display resolution is not working, try the second recommended display resolution.
1 2
47cm / 18.5” (16:9) 1366×768@60Hz 1366×768@75Hz
48,3cm / 19” (5:4) 1280×1024@60Hz 1280×1024@75Hz
48,3cm / 19” (16:10) 1440×900@60Hz 1440×900@75Hz
51cm / 20” (16:9) 1600×900@60Hz 1600×900@50Hz
56cm / 22” (16:10) 1680×1050@60Hz 1680×1050@50Hz
54,6cm / 21.5” (16:9)58,4cm / 23” (16:9)60cm / 23.6” (16:9)62,5cm / 24.6 (16:9)1920×1080@60Hz 1920×1080@50Hz
70cm / 27.5” (16:10) 1920×1200@60Hz 1920×1200@50Hz

And if you still have display problem after doing the above procedure, please visit Hannspree support and Service Website: http://www.hannspree.com

Windows is a registered trademark of Microsoft Corporation.

ERROR MESSAGE & POSSIBLE SOLUTIONS

CABLE NOT CONNECTED :

  1. Check that the signal-cable is properly connected, If the connector is loose, tighten the connector's screws.
  2. Check the signal-cable's connection pins for damage.

■ INPUT NOT SUPPORT :

Your computer has been set to unsuitable display mode, set the computer to display mode given in the following table.

FACTORY PRESET TIMING TABLE:

MODERESOLUTIONHORIZONTAL FREQUENCY (KHz)VERTICAL FREQUENCY (Hz)
1 640×350 @70Hz 31.469 70.087
2 640×400 @56Hz 24.827 56.424
3 640×400@70Hz 31.469 70.087
4 640×480 @60Hz 31.469 59.940
5 640×480 @67Hz 35.000 66.667
6 640×480 @70Hz 36.052 70.004
7 640×480 @72Hz 37.861 72.809
8 640×480 @75Hz 37.500 75.000
9 720×400@70Hz 31.469 70.087
10 720×480@60Hz 31.469 59.940
11 800×600 @56Hz 35.156 56.250
12 800×600 @60Hz 37.879 60.317
13 800×600 @72Hz 48.077 72.188
14 800×600 @75Hz 46.875 75.000
15 832×624 @74.6Hz49.725 74.500
161024×768 @60Hz48.363 60.004
171024×768 @66Hz53.964 66.132
181024×768 @70Hz56.476 70.069
191024×768 @75Hz60.023 75.029
201024×768 @75Hz60.150 74.720
211152×864 @75Hz67.500 75.000
221152×900 @66Hz61.846 66.004
231280×720 @60Hz45.000 60.000
241280×768 @60Hz47.776 59.870
251280×768 @75Hz60.289 74.893
261280×960 @60Hz60.000 60.000
271280×960 @75Hz74.592 74.443
281280×1024 @72Hz 76.020 71.448
291360×768 @60Hz 47.712 60.015
301400×1050@60Hz 64.744 59.948
311440×900 @60Hz 55.469 59.901
321440×900 @75Hz 70.635 74.984
331600×1200@60Hz 55.540 59.978
341600×1200@60Hz 75.000 60.000
351680×1050@60Hz 65.290 59.954
361920×1080@60Hz 66.587 59.934
371920×1080@60Hz 67.158 59.963

(Video mode)

MODE RESOLUTION
1 720×480i @60Hz
2 720×480p @60Hz
3 720×576i @50Hz
4 720×576p @50Hz
5 1280×720p @60Hz
6 1920×1080i @50Hz
7 1920×1080i @60Hz
8 1920×1080p @50Hz
9 1920×1080p @60Hz
10 1920×1080p @60Hz
11 1920×1080p @60Hz
12 640×480p @60Hz

** We ensure that the monitor can be lighted under interlace signal mode, but we can not guarantee the image quality.

APPENDIX

SPECIFICATIONS

LCD PanelDriving system TFT Color LCD
Size 58,4cm / 23 viewable
Pixel pitch0,266mm(H) x 0,266mm(V)
VideoH-Frequency24KHz - 83KHz
V-Frequency56 - 75Hz
Display Colors 16,7M Colors
Max. Resolution 1920 x 1080 @60Hz
Plug & Play VESA DDC2B^TM
Power consumptionON Mode 49W(Typical)
Power Saving Mode ≤1W
OFF Mode ≤0,5W
Audio output Rated Power 1,0 W rms (Per channel)
Input TerminalVGADVI (optional)
Maximum Screen SizeHor. : 533mmVer. : 312mm
Power Source 100~240VAC, 50~60Hz
Environmental ConsiderationsOperating Temp:5° to 35°CStorage Temp.: -20° to 60°COperating Humidity: 10% to 85%
Dimensions543,2 (W) x 412(H) x 166,11(D) mm21,4"(W)×16,2"(H)×6,5"(D)
Weight (NW) 5,1 kg

*** The above specification is subject to actual product specification and is subject to change without prior notice.

NOTES:

The Maximum Resolution will depends on the display card supporting. Related issue can refer to www.hannspree.com FAQ section.

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Product information

Brand : Hanns.G

Model : SM238DPW

Category : Suivi