RQ361 - Electric razor PHILIPS - Free user manual and instructions

Product Type	Electric Razor
Brand	Philips
Model	RQ361
Shaving System	Rotary (3 heads)
Power Source	Rechargeable battery
Battery Type	Lithium-ion
Charging Time	Approx. 1 hour
Usage Time	Up to 50 minutes
Voltage	100-240 V
Wet & Dry	Designed for dry shaving only
Cleaning	Rinse under running water
Dimensions (approx.)	15 x 5 x 5 cm
Weight	Approx. 200 g
Replacement Heads	Philips HQ8 or compatible
Included Accessories	Protective cap, cleaning brush
Safety Features	Auto shut-off, waterproof design
Warranty	2 years

Frequently Asked Questions - RQ361 PHILIPS

How do I charge the Philips RQ361 razor?

Connect the charging cord to the razor and a power outlet. The LED indicator will show charging status. A full charge takes about 1 hour.

Can I use the RQ361 in the shower?

The RQ361 is designed for dry shaving only. It is not suitable for wet use.

How do I clean the razor?

Rinse the shaving heads under running water after each use. Use the cleaning brush to remove any remaining hairs.

How often should I replace the shaving heads?

Replace the shaving heads every 12 months or when you notice a drop in shaving performance. Use Philips HQ8 compatible heads.

What should I do if the razor does not turn on?

Ensure the battery is charged. If it still doesn't turn on, check the charging connection. If problem persists, contact Philips support.

Can I use the razor while it's charging?

No, the RQ361 does not support corded use. You must unplug it before shaving.

How long does the battery last?

A fully charged battery provides up to 50 minutes of shaving time.

Is the razor waterproof?

Yes, the razor has a waterproof design for easy cleaning under running water.

How do I remove the shaving heads?

Press the release button and pull off the shaving head holder. Then remove each head individually.

Can I travel with the Philips RQ361?

Yes, it is compact and has a travel lock feature (press and hold the on/off button for 3 seconds). The voltage is 100-240 V, suitable for worldwide use.

USER MANUAL RQ361 PHILIPS

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RQ361, RQ360

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Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Important

Read this user manual carefully before you use the appliance and save it for future reference.

Danger

- Make sure the adapter does not get wet (Fig. 1).

- The adapter contains a transformer. Do not cut off the adapter to replace it with another plug, as this causes a hazardous situation.

Warning

- This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

- Children should be supervised to ensure that they do not play with the appliance.

- Be careful with hot water when you clean the appliance. Always check if the water is not too hot, to prevent your hands from getting burnt.

Caution

- Charge, use and store the shaver at a temperature between 5°C and 35°C.

- Always put the protection cap on the shaver to protect the shaving heads when you are travelling.

- The shaver and the accessories are not dishwasher-proof.

- Never use water hotter than 80°C to rinse the shaver.

Only use the adapter supplied.

- Do not use the shaver or the adapter if it is damaged.

- If the adapter is damaged, always have it replaced with one of the original type in order to avoid a hazard.

- Water may leak from the socket at the bottom of the shaver when you rinse it. This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the shaver.

Compliance with standards

- This shaver complices with the internationally approved safety regulations and can be safely used in the bath or shower and cleaned under the tap (Fig. 7).

- This Philips appliance complies with all standards regarding electromagnetic fields (EMF). It handled properly and according to the instructions in this user manual. The appliance is safe to use based on scientific evidence available today.

General

- The adapter transforms 100-240 volts to a safe low voltage of less than 24 volts.

General description (Fig. 3)

1 Protection cap

2 Shaving unit with shaving head holder

3 Shaving head holder release buttons

4 On/off button

5 Display

6 Retaining ring

7 CuIer

B Sheaving guard

9 Shaving head holder

10 Timmer

11 Adapter

12 Small plug

13 Cleaning brush

14 Storage pouch

The display

Before you use the shaver for the first time, remove the protective foil from the display.

'Charging' indication

When the shaver is charging, the

battery symbol flashes (Fig. 4).

'Battery fully charged' indication

- When the battery is fully charged, the battery symbol lights up continuously (Fig. 5). - If you leave the shaver connected to the mains, the light goes out after 30 minutes.

'Battery low' indication

- When the battery is almost empty, the plug symbol starts flashing (Fig. 6).

- When you switch off the shaver, the plug symbol continues to flash for a few more seconds.

Travel lock

You can lock the shaver when you are going to travel. The travel lock prevents the shaver from being switched on by accident.

Note: The travel lock cannot be activated when the shaver is connected to the mains.

Activating the travel lock

1 Press and hold the on/off button until the travel lock symbol stops flashing and the motor stops running (Fig. 7). The travel lock is now activated.

Note: If you release the on/off button before the travel lock symbol stops flashing, the travel lock is not activated.

Deactivating the travel lock

1 Press and hold the on/off button until the travel lock symbol stops flashing and the motor starts running.

The shaver is now ready for use again.

Note: When you start charging, the travel lock is deactivated automatically.

Charging

It takes approx. 60 minutes to fully charge the battery.

When you charge the shaver for the first time or after a long period of disuse, let it charge for 90 minutes.

A fully charged shaver provides up to 40 shaving minutes.

If you have a heavy beard, the shaver may provide less than 40 shaving minutes. The number of shaving minutes may also vary over time, depending on your shaving behaviour, cleaning habits and beard type.

Charging

Do not charge the shaver in a closed pouch or in the packaging.

1 Put the small plug in the shaver.

2 Put the adapter in the wall socket. The battery symbol on the shaver flashes to show that the shaver is charging (see chapter 'The display').

Note: When you remove the adapter from the wall socket and leave the small plug in the shaver, the shaver may not work for a few seconds.

Using the shaver

Note: You cannot use the shaver while it is connected to the mains.

Shaving

Skin adaptation period

Your first shaves may not bring you the result, you expect and your skin may even become slightly inflated. This is normal. Your skin and beard need time to adapt to any new shaving system.

We advise you to shave regularly (at least 3 times a week) for a period of 3 weeks to allow your skin to adapt to the new shaver. During this period, use your new electric shaver exclusively and do not use other shaving methods. If you use different shaving methods, it is more difficult for your skin to adapt to the new shaving system.

1 Press the on/off button to switch on the shaver.

2 Move the shaving heads over your skin. Make both straight and circular movements (Fig. 8).

3 Press the on/off button to switch off the shaver.

4 Clean the shaver after every shave (see chapter 'Cleaning and maintenance').

Wet shaving

You can also use this shaver on a wet face with shaving foam or shaving gel. To shave with shaving foam or shaving gel, follow the steps below:

1 Apply some water to your skin.

2 Apply shaving foam or shaving gel to your skin.

3 Rinse the shaving unit under the tap to ensure that the shaving unit glides smoothly over your skin.

4 Press the on/off button to switch on the shaver.

5 Move the shaving heads over your skin. Make both straight and circular movements.

Note: Rinse the shaver under the tap regularly to ensure that it continues to glide smoothly over your skin.

6 Dry your face and thoroughly rinse the shaver with a sufficient amount of water after every shave. Make sure you rinse all foam or shaving gel off the shaver (see also chapter 'Cleaning and maintenance').

Trimming

You can use the thimmer to groom your sideburns and moustache.

1 Pull the shaving unit straight off the shaver (Fig. 9).

Note: Do not twist the shaving unit while you pull it off the shaver.

2 Insert the lug of the trimmer into the slot in the top of the shaver (1). Then press down the trimmer (2) to attach it to the shaver ('click') (Fig. 10).

3 Press the on/off button to switch on the trimmer. You can now start trimming.

4 Press the on/off button to switch off the trimmer.

5 Pull the trimmer straight off the shaver (Fig. 11).

Note: Do not twist the trimmer while you pull it off the shaver.

6 Insert the lug of the shaving unit into the slot in the top of the shaver (1). Then press down the shaving unit (2) to attach it to the shaver ('click') (Fig. 12).

Cleaning and maintenance

Never use scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the shaver and its accessories.

Clean the shaver after every shave. Clean the shaving heads frequently with Philips Shaving Head Cleaning Spray (HQ110) for optimal shaving performance.

- You can clean the outside of the shaver with a damp cloth. Do not clean the shaving unit with a cloth.

Cleaning the shaving unit

Be careful with hot water. Always check if the water is not too hot, to prevent your hands from getting burnt.

1 Switch off the shaver.

2 Rinse the shaving unit under a hot tap for some time (Fig. 13).

Note: You can also clean the shaving unit with the cleaning brush supplied.

3 After rinsing the appliance under the tap, hold it upright for 10-15 seconds to allow water to run out of the bottom.

4 Press the release buttons on the shaving unit (1) and pull the shaving head holder off the shaving unit (2). (Fig. 14)

5 Rinse the shaving head holder under a hot tap for 30 seconds (Fig. 15).

Note: You can also clean the shaving head holder with the cleaning brush supplied.

6 Carefully shake off excess water and let the shaving head holder dry.

Never dry the shaving head holder with a towel or tissue, as this may damage the shaving heads.

7 Reattach the shaving head holder to the shaving unit ('click') (Fig. 16).

Extra-thorough cleaning method

1 Switch off the shaver.

2 Press the release buttons on the shaving unit (1) and pull the shaving head holder off the shaving unit (2) (Fig. 17).

3 To unlock the orange retaining ring, turn it in the direction of the arrows indicated in and on the retaining ring (Fig. 18).

4 Lift the retaining ring out of the shaving head holder. (Fig. 19)

5 Remove the cutter and the shaving guard (Fig. 20).

Note: Do not clean more than one cutter and shaving guard at a time, since they are all matching sets. If you accidentally put a cutter in the wrong shaving guard, it may take several weeks before optimal shaving performance is restored.

6 Clean the cutter with the cleaning brush supplied (Fig. 21).

7 Clean the inside of the shaving guard (Fig. 22).

8 After cleaning, place the shaving guard back into the shaving head holder. Make sure the two wings fit exactly into the recesses of the shaving head holder (Fig. 23).

9 Place the cutter back into the shaving guard with the cutter legs pointing downwards (Fig. 24).

10 Place the retaining ring back onto the shaving head holder (1). To reattach the retaining ring, turn it against the direction of the arrows indicated in and on the retaining ring (2) (Fig. 25).

Note: Make sure the retaining ring is fixed properly. The four wings of the retaining ring have to be located exactly under the recesses of the shaving head holder (Fig. 26).

11 Reattach the shaving head holder to the shaving unit ('click'). (Fig. 16)

Note: If the shaving unit does not close smoothly, check if you have positioned the shaving heads properly and if the retaining rings are fixed properly.

Cleaning the trimmer

Clean the limmer after every use.

Cleaning the trimmer under the tap

1 Switch on the appliance with the trimmer attached.

2 Rinse the trimmer under a hot tap for some time. (Fig. 27)

3 After cleaning, switch off the appliance.

4 After rinsing the appliance under the tap, hold it upright for 10-15 seconds to allow water to run out of the bottom.

Cleaning the trimmer with the cleaning brush supplied

1 Switch off the trimmer.
2 Clean the trimmer with the short-bristled side of the cleaning brush. Brush up and down along the trimmer teeth. (Fig. 28)

Tip: For optimal trimmer performance, lubricate the trimmer teeth frequently with Philips Shaving Head Cleaning Spray (HQ110).

Storage

Note: Make sure the shaving unit is dry before you store the shaver.

1 Put the protection cap on the shaver after use to prevent damage and to avoid dirt accumulation in the shaving heads (Fig. 29).
2 Store the shaver in the pouch supplied.

Replacement

For maximum shaving performance, we advise you to replace the shaving heads every two years. Replace damaged shaving heads right away.

Only replace the shaving heads with original RQ32 Philips shaving heads. See also chapter 'Ordering accessories'.

1 Switch off the shaver.
2 Press the release buttons on the shaving unit and pull the shaving head holder off the shaving unit (Fig. 14).
3 To unlock the orange retaining ring, turn it in the direction of the arrows indicated in and on the retaining ring (Fig. 18).
4 Lift the retaining ring out of the shaving head holder (Fig. 19).
5 Remove the shaving heads and place new ones in the shaving head holder.

Make sure the two wings of the shaving heads fit exactly into the recesses.

6 Place the retaining ring back onto the shaving head holder (1). To reattach the retaining ring, turn it against the direction of the arrows indicated in and on the retaining ring (2) (Fig. 25).

Note: Make sure the retaining ring is fixed properly. The four wings of the retaining ring have to be located exactly under the recesses of the shaving head holder (Fig. 26).

7 Reattach the shaving head holder to the shaving unit ('click') (Fig. 16).
Note: If the shaving unit does not close smoothly, check if you have positioned the shaving heads properly and if the retaining rings are fixed properly.

Ordering accessories

To purchase accessories for this
app ahce, please visit our online shop at
www.shop.philips.com/service. If the online shop is not available in your country, go to your Philips dealer or a Philips service centre. If you have any difficulties obtaining accessories for your appliance, please contact the Philips Consumer Care Centre in your country. You find its contact details in the worldwide guarantee leaflet.
The following accessories are available: - RQ32 Philips shaving heads
- HQ110 Philips Shaving Head Cleaning Spray

Environment

• Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment (Fig. 30).
• The built-in rechargeable shaver battery contains substances that may pollute the environment. Always remove the battery before you discard or hand in the shaver at an official collection point. Dispose of the battery at an official collection point for batteries. If you have trouble removing the battery, you can also take the appliance to a Philips service centre. The staff of this centre will remove the battery for you, and will dispose of it in an environmentally safe way (Fig. 31).

Removing the rechargeable shaver battery

Only remove the rechargeable battery when you discard the shaver. Make sure the rechargeable battery is completely empty when you remove it.

Be careful, the battery strips are sharp.

1 Undo the screw in the back panel of the shaver with a screwdriver (1) and remove the back panel (2) (Fig. 32).
2 Bend the hooks aside and remove the power unit (Fig. 33).
3 Break the snap hooks (1) and remove the front panel of the power unit (2) (Fig. 34).
4 Take out the battery holder (1) and cut the battery tags with a pair of cutting pliers (2) (Fig. 35).
5 Remove the rechargeable battery.

Guarantee and services

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com/support or contact the Philips Consumer Care Centre in your country. You find: Is phone number in the worldwide guarantee leaflet. If there is no Consumer Care Centre in your country, go to your local Philips dealer.

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Centre in your country.

Problem Possible cause Solution

The shaver	The	Replace the
does not	shaving	shaving heads
shave as	heads are	(see chapter)
well as it	damaged	'Repace
used to.	or worn.	ment').

Problem Possible cause	Solution
The shaving heads are dirty.	Clean the cutters and guards with the clearing brush supplied (see chapter 'Cleaning and maintenance', section 'Extra-thorough cleaning method').
Long hairs obstruct the shaving heads.	Clean the cutters and guards with the cleaning brush supplied (see chapter 'Cleaning and maintenance', section 'Extra-thorough cleaning method').
Shaving foam or shaving gel has accumulated in the shaving heads.	Rinse the shaving heads thoroughly with a sufficient amount of water.
The shaver does not work when I press the on/off button.	Recharge the battery (see chapter 'Charging').
The travel lock is activated.	To deactivate the travel lock press and hold the on/off button until the travel lock symbol stops flashing and the motor starts running

Problem Possible cause	Solution
The temperature of the shaver is too high. In this case, the shaver does not work.	Let the shaver cool down. As soon as the temperature of the shaver has dropped sufficiently, you can switch on the shaver again.
When you remove the adapter from the wall socket and leave the small plug in the shaver, the shaver does not work for a few seconds.	Remove the small plug from the shaver.
The shaver does not work even though it is connected to the mains.	This shaver is not designed to be used directly from the mains. Remove the adapter from the wall socket and the small plug from the shaver. You can now switch on the shaver again.
My skin is irritated after shaving.	Your skin needs time to get used to the Philips shaving system. Skin irritation during the first 2-3 weeks of use is possible. After this period, the skin irritation usually disappears.
The shaving heads are damaged or worn.	Replace the shaving heads (see chapter Replacement).

Problem Possible cause		Solution
The rotation speed of the shaving heads is lower than usual.	Too much dirt has collected in the shaving heads.	Clean the shaving heads. Sea chapter 'Cleaning and maintenance'.
	The rechargeable battery is low.	Recharge the battery. Sea chapter 'Charging'.
The shaving heads do not stay in place.	You did not fix the retaining rings properly.	The retaining ring is fixed properly if the four wings of the retaining ring are located exactly under the recesses of the shaving head holder.
After fully charging the shaver, it provides less than 40 shaving minutes.	If you have a heavy beard the shaver may provide less than 40 shaving minutes. The number of shaving minutes may also vary over time, depending on your shaving behaviour, cleaning habits and beard type.

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