AURA PP-7100 - Printer Posiflex - Free user manual and instructions

Product Type	Thermal Receipt Printer
Brand	Posiflex
Model	AURA PP-7100
Print Method	Direct Thermal
Paper Width	80 mm (3.15 inches)
Print Speed	Up to 250 mm/s
Resolution	203 dpi (8 dots/mm)
Interface	USB, Serial (RS-232), Ethernet
Auto Cutter	Yes, partial cut
Paper Roll Capacity	Up to 80 mm diameter
Supported Barcodes	1D: UPC-A, UPC-E, EAN-8, EAN-13, Code39, Code128, etc.; 2D: QR Code, PDF417
Power Supply	24V DC, 2.5A (external adapter)
Power Consumption	Standby: 1.5W, Printing: 50W
Dimensions (W x D x H)	145 x 200 x 130 mm
Weight	1.2 kg (2.65 lbs)
Emulations	ESC/POS, Star, Epson
Operating Temperature	0°C to 40°C (32°F to 104°F)
Humidity	10% to 90% non-condensing
MTBF	150,000 hours (print head)
Included Accessories	Power adapter, USB cable, starter paper roll, user manual

Frequently Asked Questions - AURA PP-7100 Posiflex

How do I load paper into the Posiflex AURA PP-7100?

Open the cover by pressing the front button. Place the paper roll with the trailing edge coming from the bottom, ensuring it aligns with the guides. Close the cover until it clicks securely.

What interfaces does the PP-7100 support?

The printer supports USB, serial (RS-232), and Ethernet interfaces. You can connect it to a computer, tablet, or POS terminal using the appropriate cable.

How do I set the printer to default settings?

Turn off the printer. Press and hold the feed button while turning the power on. Keep holding until the printer prints a self-test page showing default settings. Release the button.

Why is the printer printing blank or faint images?

Check that the paper roll is thermal paper and installed correctly (coated side up). Also, verify the print head is clean and not worn. Adjust print density via the driver settings if available.

How do I clean the print head?

Turn off the printer, open the cover, and remove the paper roll. Use a cotton swab dipped in isopropyl alcohol (90% or higher) to gently wipe the print head. Let it dry fully before closing and testing.

What is the recommended paper type?

Use 80 mm wide thermal paper rolls, 65 mm or 80 mm outer diameter, with a 12.7 mm core. Ensure the paper is of good quality to avoid jams and prolong print head life.

Can I use the printer with mobile devices?

Yes, if your mobile device supports USB OTG, you can connect directly. Additionally, Ethernet or Bluetooth (if installed) can be used, but note the standard model may not include Bluetooth; check specifications.

How do I change the barcode settings?

Barcode commands are ESC/POS based. You can send commands (e.g., GS k for 1D barcodes) from your software. Refer to the programming guide in the user manual for detailed command sequences.

Why is the error LED flashing?

A flashing error LED could indicate a paper jam, open cover, or insufficient paper. Check the paper path, ensure the cover is closed, and replace the paper roll if empty. If persists, run a self-test.

Where can I download the driver for Windows?

Visit the Posiflex official website. Search for 'AURA PP-7100' under the printer download section. You will find drivers for Windows 7/8/10/11, as well as for Linux if supported.

USER MANUAL AURA PP-7100 Posiflex

PP-7100 POS Printer User Manual

POSIFLEX

Black rectangular electronic device with a circular label and ventilation grille (no visible text or symbols)

Package Contents

√ POS Printer....(x1)
√ 80mm-wide Thermal Paper.....(x1) (For operational testing)
√ 58mm Paper Spacer Plate....(x1)
√ 24V/60W Power Adapter.....(x1)
√ Power Cord....(x1)
√ USB Cable....(x1)
√ RS232 Cable (Optional)....(x1)
√ LAN Cable (Optional)....(x1)
√ User Manual....(x1)

To avoid paper jam occurring, do NOT press the printer's cover open lever or pull the printed paper during printing.

When a paper jam occurs, press the cover open lever to release the paper cover. Then, remove the jammed paper and reinstall the paper roll. Next, close the paper cover properly and firmly.

If the auto cutter is still jammed, the paper cover will be locked. Should the cutter jam be so serious to interfere the paper cover release operation, please push the paper cover back and press the cover open lever several times. If the problem cannot be solved none the less, please call your local service center for help right away.

FCC NOTES

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

19760903010 Ver. A0 http://www.posiflex.com

CE CLASS A WARNING

This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.

AVERTISSEMENT CE CLASSE A

Warranty will terminate automatically when the machine is opened by any person other than the authorized technicians. The user should consult his/her dealer for the problem happening. Warranty voids if the user does not follow the instructions in application of this merchandise. The manufacturer is by no means responsible for any damage or hazard caused by improper application.

LIMITES DE GARANTIE

This equipment is not suitable for use in locations where children are likely to be present.

CONSIGNES DE SÉCURITÉ

Power cord shall be connected to a socket-outlet with earthing connection.

ATTENTION

Views of the PP-7100

Part Names	Description
Power Button	This button turns the printer on or off.
Power LED Indicator	This indicator turns on when the printer is on.
Error LED Indicator	This indicator works when the printer has something wrong. For more details, refer to the Status LED Indicators section given below.
Paper-out LED Indicator	This indicator turns on when the paper-out issue occurs.
Feed Button	Press this button once to feed the paper roll for one line. Hold down this button to continue feeding the roll paper
Paper Cover	Open this cover when installing or replacing the paper roll.
Cover Open Lever	Push this lever to open the paper roll cover.
Paper Exit	An opening where the paper is outputted
Service Door	When paper jam occurs, you can open the service door and adjust the gear to release the jammed paper

Bottom I/O View

Loading a Paper Roll

Before loading a paper roll, make sure you use a specified paper type. Follow the steps below to load a paper roll.

1. Press down the cover open lever to release the paper cover.

Two-step photo showing a hand pressing a button on a device, before and after assembly (no text or symbols visible)

1. Drop the 80mm-wide thermal paper inside the paper compartment of the printer, as shown in the right figure.

Two-step photo showing a hand inserting a device into a black box, then adding a separate view (no text or symbols visible)

1. If you want to use a paper roll of 58mm width, install the spacer plate in the compartment of the printer, as shown in the right figure, and then load the paper roll of 58mm width into the partition at the left side of the plate.

Hand holding a cylindrical object inside a black printer or scanner device (no visible text or symbols)

Next, set the paper width by using PP-7100 Series thermal Printer Software Utility for Windows. The software utility can be downloaded from the Posiflex' global website: http://www.posiflex.com/en-global/Download/download. To get more detailed information on the paper width setting, contact directly the Posiflex' technical service team.

Connecting Power Adapter and I/O Cables

1. Connect the power adapter and the other I/O cables to the I/O ports of the printer.
2. Please follow the instruction given below to connect I/O cables before powering on the printer.
3. Connect the POS printer with either an USB cable, a RS-232 cable, or a LAN cable to your POS terminal. After being powered ON, the POS printer will automatically detect its connected I/O port. Reboot the printer if you switch the RS-232 interface of the printer to the USB interface and vice versa.

Mounting PP-7100 onto a Wall (Optional)

Please follow the steps described below to mount POS printer on the wall using wall-mount kits.

1. Define where the printer is mounted. Drill 2 holes about 3.5" or 90 mm apart. Each hole has to be at least 1/4" or 6.35 mm diameter and at least 1 and 3/16" or 30 mm in depth.

2. After inserting two plastic anchors into the holes you drilled in Step 1, slightly tap the plastic anchors with a hammer until they are fully inserted into the drilled holes.

3. Insert the screws into the plastic anchor, screw them in but leave them sticking out from the wall surface to mount the printer.

4. As shown in the figure, locate two holes on bottom of PP-7100. Then, carefully hang the printer onto the wall using the plastic anchors with screws.

Close-up of a hand holding a white plastic object with a black arrow pointing to it, against a plain background (no text or symbols visible)

Close-up of a white soap dispenser with a metallic knob and circular base (no text or symbols visible)

Black rectangular electronic device with two circular buttons and a side panel (no visible text or symbols)

Setting up the Printer

The PP-7100 can be set through the specific software setting utility for setup of other functions. Please visit our web site http://www.posiflex.com/en-global/Download/download to download the PP-7100 Thermal Printer Software Utility for Windows. After downloading the utility, please call your service center for support before operating the software setup. Please reboot the printer after the settings are done.

Installing the USB Virtual COM Port Driver

If you use software programs that communicate with your POS terminal via a serial interface, but your POS system does not have any serial port, you will require a so-called virtual COM port driver. This virtual COM port driver allows you to assign a virtual COM port connection number to your POS terminal connected via a USB port and enables bidirectional communication between your POS terminal and the printer.

To download the USB Virtual COM Port Driver, go to the Posiflex' global website: http://www.posiflex.com/en-global/Download/download to download the up-to-date driver of the POS printer.

After downloading the driver, start to install them. When you finish installing the driver, it is suggested to turn on your POS terminal again. The system will automatically detect the POS printer.

Performing a Self-Test of the Printer

1. Power off the printer.
2. Press and hold the feed button of the printer.
3. Power on the printer. The printer will emit one short beep sound.
4. Release the feed button of the printer.
5. The printer performs a self-test and prints out the self-test result.

Doing Settings Reset

Among multiple built-in functions, Settings Reset mainly allows you to reset settings to factory default. The following steps are provided to help you complete the reset process.

1. Power off the printer.
2. Open the paper roll cover manually.
3. Press the feed button of the printer 2 times.
4. Close the paper roll cover manually.

5. The printer will restart by itself.

6. Keep pressing the feed button and then power on the printer. The printer will emit one short beep sound.

7. The printer will print a page displaying default settings.

Status LED Indicators

After powering ON the printer, you can read the printer operation status from the power LED indicator on the printer. The LED status is described below.

LED	Status	Description
Power LED	Solid green	Printer powered on
Error LED	Flash red + several beeps	Cutter abnormal
	Solid red	Cover open
	Flash red	Operation temp. high
Paper-out LED	Solid red + continual beep	Paper out

Troubleshooting

The printer cannot print

If you cannot print even though an error has not occurred, perform a self-test to check if printing is possible.

Follow the steps below.

1. Turn off the printer and then close the paper cover.

2. While pressing the feed button, power on the printer. (Hold down the feed button until printing starts.) The current print status is printed.

3. Briefly press the feed button (less than one second) to continue the self-test. The printer prints using the built-in character set. After the self-test printing, the printer is reset and switches to standard mode.

➢ LED Indicators are On/Flashing/Off

No lights is given by the LED indicators

Check whether the power supply cable is correctly connected to the printer and the socket.

Error LED is on

√ Check whether the paper cover is closed.
√ Check if paper jam occurs or foreign substance enters the paper cutter.
√ The thermal head and its surroundings can be very hot. Printing stops if the thermal head is too hot. Printing starts again automatically when the thermal head temperature falls.

Paper-out LED indicator is on

√ Check whether the paper roll is correctly installed and any paper roll remains.

Error LED indicator is flashing

Power off the printer; after 10 seconds, power it back on. If the error LED indicator turns on again even after turning the power back on, malfunction may occurs. Contact your dealer or Posiflex' technical service team.

When Paper Jam Occurs

1. Open the service door.

Two-step photo showing hands assembling a black plastic device into a housing, with an arrow indicating the process (no text or symbols visible)

1. Manually rotate the gear inward to extend the cutter blade until the paper jam is eliminated.

1. Manually rotate the gear outward until the cutter blade is retract back.

Close-up of a hand inserting a QR code into a printer's case (no text or symbols visible)

1. Close the service door back.

Close-up of a black plastic electronic device with a metallic cylindrical component and a 'FEED' label (no other text or symbols visible)

Driver Download

Please download the relevant driver that you need from the Posiflex website (http://www.posiflex.com/en-global/Download/download).

Specifications

General
Life span at 25°C and rated energy)	Activation Pulse Resistance	100 million pulses or more
	Abrasion Resistance	150 km or more
	Paper Cutting Resistance	1,500,000 cuts or more
NV Bit Image Memory		24KB (max.)
NV Graphics		256KB (max.)
Receive Buffer		6KB
Printer Driver		Windows Driver (APD), OPOS, JavaPOS (Win), CUPS Driver (Linux)
Software		Posiflex Utility (Android), PP-7100 Utility (Windows Desktop), Development Tool (Android SDK), Monitoring Tool (RMS)
LED Indicators		Green LED - On = PowerRed LED - Error and/or Paper Out
Sensors		Cover Open / Out-of-paper
Power Consumption		Approx. 1.5A (mean)
Power Source		AC adapter (24V DC)
Power Saving		N/A
Temperature		Print quality assured: +5°C ~ +40°C/ Operating: 0°C ~ +40°C/ Non-operating: -20°C ~ +60°C
Relative Humidity		Operating: 20 ~ 85%, non-condensing 35% above for auto cutter / Non-operating: 5% ~ 90%, non-condensing (paper excluded)
Standards and Approvals		CE/FCC
Dimension		139.5 x 191.2 x 143.2 mm (WxDxH)
Weight		1.0kg
Color		Black
Print
Print Method		Thermal dot line printing
Print Speed		220 mm/second (max)
Print Resolution		576 dots/line (W 8 dots/mm x H 8 dots/mm)
Print Direction		Vertical and Horizontal
Print Fonts
Fonts/Column capacity		Font A: 12 x 24 dots 48col (Default)Font B: 9 x 17 dots 64col
Character Size		Font A: 1.25 x 3.00 mmFont B: 0.88 x 2.13 mm
Character Set		95 Alphanumeric, 18 International, 128 x 43 Graphic
Barcode		UPC-A/E, EAN13/8, ITF, CODE39/93/128, CODABAR
2D Symbol Printing		PDF417, QR code
Media Handling
Type		Thermal roll paper
Print Width		80mm paper width: 72 mm58mm paper width: 54 mm
Paper Width		80 or 58 + 0 / - 1 mm
Roll Diameter (Max)		80 + 0 / - 1 mm
Core Inner Diameter (Min.)		∅ 8 mm
Paper Thickness		60 ~ 80 um
Auto Cutter		Partial Cut
Connectivity
Serial Interface		RS-232 (DB9 connector)
USB Interface		Built-in USB (Type-B connector)
Ethernet Interface		Ethernet 10/100Base-T/TX (RJ-45 connector)
CR port		Cash drawer port (RJ-11, 6P6C)
DC Jack		24V DC (3-pin)
Operating System
OS support		Android / Windows / Linux

Outline Dimension

※ The product information and specifications are subject to change without prior notice. To get the detailed information on PP-7100, please check this model from Posiflex Global Website (http://www.posiflex.com/en-global/Download/download).

BSMI ROHS

設備名稱:熱感應式印表機,型號(型式):PP-7100Equipment nameType designation (Type)
單元Unit	限用物質及其化學符號Restricted substances and its chemical symbols
	鉛Lead(Pb)	汞Mercury(Hg)	鎘Cadmium(Cd)	六價鉻Hexavalent chromium( Cr-5 )	多溴聯苯Polybrominated biphenyls(PBB)	多溴二苯醚Polybrominated diphenyl ethers(PBDE)
電源供應器	○	○	○	○	○	○
外殼	○	○	○	○	○	○
電路板	○	○	○	○	○	○
線材	○	○	○	○	○	○
配件	○	○	○	○	○	○
備考1. “超出0.1 wt %”及“超出0.01 wt %”係指限用物質之百分比含量超出百分比含量基準值。Note 1: “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.備考2. “○”係指該項限用物質之百分比含量未超出百分比含量基準值。Note 2: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.備考3. “—”係指該項限用物質為排除項目。Note 3: The “—” indicates that the restricted substance corresponds to the exemption.