Polestar EZ550 - Security Camera EverFocus - Free user manual and instructions
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| Product Type | Security Camera |
| Brand | EverFocus |
| Model | Polestar EZ550 |
| Image Sensor | 1/2.8 inch CMOS |
| Resolution | 5 Megapixels (2592 x 1944) |
| Day/Night | Yes, with IR cut filter |
| Minimum Illumination | 0.01 lux (color), 0 lux (B/W with IR) |
| IR Distance | Up to 30 meters |
| Lens | 2.8mm fixed lens |
| Angle of View | Horizontal: 90°, Vertical: 50° |
| Compression | H.265 / H.264 / MJPEG |
| Frame Rate | 20fps at 5MP, 30fps at 1080p |
| Network | 10/100M Ethernet, WiFi optional |
| Video Output | CVBS via BNC (optional) |
| Audio | 1-channel audio input, 1-channel output |
| Alarm | 1 input, 1 output |
| Power Supply | DC 12V / PoE (IEEE 802.3af) |
| Power Consumption | Max 6W |
| Dimensions (mm) | Φ 70 x 160 mm |
| Weight | 400 g |
| Operating Temperature | -30°C to 60°C |
| Ingress Protection | IP66 |
| Mounting | Wall or ceiling mount bracket included |
| Main Features | Motion detection, privacy masking, video analytics |
| Maintenance & Cleaning | Clean lens with soft dry cloth; avoid harsh chemicals |
| Safety | Use only provided power adapter; do not expose to rain |
| Spare Parts & Repairability | Contact EverFocus support for replacement parts |
Frequently Asked Questions - Polestar EZ550 EverFocus
How do I reset the Polestar EZ550 to factory defaults?
Press and hold the reset button on the camera for 10 seconds using a paperclip until the LED blinks. The camera will restart with default settings.
What is the maximum resolution of the EZ550?
The camera supports up to 5 Megapixels (2592x1944) at up to 20fps.
Can the camera work without an internet connection?
Yes, the camera can operate locally with a DVR/NVR via Ethernet. Some features like remote access require an internet connection.
Does the camera support PoE?
Yes, the Polestar EZ550 supports Power over Ethernet (PoE) IEEE 802.3af for both data and power over a single cable.
How do I view the camera remotely?
You can use the EverFocus IP utility or compatible mobile app (e.g., EagleEyes) after configuring the camera's network settings and port forwarding.
What is the night vision range of the EZ550?
The IR LEDs provide effective night vision up to 30 meters in complete darkness.
Can I use a 3rd party NVR with this camera?
The camera supports standard ONVIF Profile S, so it is compatible with many third-party NVRs that support ONVIF.
How do I clean the camera lens?
Use a soft, lint-free cloth slightly dampened with water or lens cleaner. Avoid abrasive materials and solvents.
What is the warranty period for the Polestar EZ550?
EverFocus offers a 3-year limited warranty for this model. Check your local distributor for details.
Can the camera be mounted outdoors?
Yes, it has an IP66 rating, making it weatherproof for outdoor use in rain, snow, and dust.
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