VE2812T - AV Extender ATEN - Free user manual and instructions
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| Type | HDMI & VGA HDBaseT Transmitter |
| Part Number | VE2812T |
| Video Inputs | 1 x HDMI Type A Female (Black), 1 x HDB-15 (VGA) Male (Blue) |
| Video Output | 1 x HDBaseT RJ-45 (supports up to 100m Cat 5e/6/6a, 150m Long Reach Mode) |
| Maximum Resolution (HDMI) | 4K@60Hz (4:2:0), 4K@30Hz (4:4:4), 1080p@60Hz; up to 100m @1080p, 70m @4K/60Hz (Cat 5e/6) |
| Maximum Resolution (VGA) | 1920x1200 / 1600x1200 @60Hz up to 100m (Cat 5e/6/6a) |
| Audio Input | 1 x HDMI (embedded), 1 x Mini Stereo Jack (for VGA) |
| Control Interfaces | RS-232 Terminal Block, IR Mini Stereo Jack, Input Selection Pushbutton |
| Long Reach Mode | Extends transmission up to 150m @1080p via Cat 5e/6 (slide switch enabled) |
| Auto Switch Mode | Automatically selects active input (HDMI priority); configurable via RS-232 |
| Power Supply | DC 5V, 3W; external power adapter with locking connector |
| Dimensions (with bracket) | 14.32 x 12.30 x 3.00 cm (5.64 x 4.84 x 1.18 in) |
| Weight | 0.47 kg (1.04 lb) |
| Housing Material | Metal |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Humidity | 0% to 80% RH, non-condensing |
| ESD Protection | 8KV/15KV (built-in) |
| Compatible Receivers | ATEN VE1812R, VE811R, VE814AR, VE801R, VE802R, VE601R, VE901R, and future HDBaseT receivers |
| Mounting | Wall-mountable (built-in brackets) or rack-mountable (optional VE-RMK 1U kit) |
| Included Accessories | 1 x VE2812T, 1 x RS-232 Terminal Block, 1 x Power Adapter, 1 x User Instructions |
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USER MANUAL VE2812T ATEN
STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
CE Warning: Operation of this equipment in a residential environment could cause radio interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.
RoHS
This product is RoHS compliant.

User Information
Online Registration
Be sure to register your product at our online support center:
| International | http://eservice.aten.com |
Telephone Support
For telephone support, call this number:
| International 886-2-8692-6959 |
| China 86-400-810-0-810 |
| Japan 81-3-5615-5811 |
| Korea 82-2-467-6789 |
| North America 1-888-999-ATEN ext 4988 |
| United Kingdom 44-8-4481-58923 |
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Package Contents
1 VE2812T HDMI & VGA HDBaseT Transmitter
1 RS-232 Terminal Block
1 Power Adapter
1 User Instructions
Note: Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.
Table of Contents
User Information ....iii
Package Contents ....iv
About this Manual ......vi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Product Information ...... viii
1. Introduction
Overview....1
Features 2
Planning the Installation 3
Requirements 3
Considerations 3
Compatible ATEN Video Extenders .... 3
Components 4
Front View....4
Rear View 5
LED Display 6
2. Hardware Setup
Mounting the VE2812T Unit 7
Wall Mounting 7
Rack Mounting 7
Connecting the VE2812T Unit 8
RS-232 Channel Transmission....9
3. Operation
Selecting the Input Mode 11
Input Modes 11
Input Selection Pushbutton 12
RS-232 Commands....12
Long Reach Mode 13
Safety Instructions 15
General 15
Rack Mounting 17
Technical Support 18
Specifications 19
Supported VGA Resolutions....21
Limited Warranty 22
About this Manual
This user manual is provided to help you get the most from the VE2812T unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the HDMI & VGA HDBaseT Transmitter. Its purpose, features, installation considerations, and panel components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.
Chapter 3, Operation explains the Long Reach Mode and limitations, and how to set up the input detection mode using the a pushbutton and RS-232 commands.
Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.
Note:
- Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
- ATEN regularly updates its product documentation for new features and fixes. For an up-to-date VE2812T documentation, visit http://www.aten.com/global/en/
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
- Numbered lists represent procedures with sequential steps.
◆ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
| International | http://www.aten.com |
| North America http://www.aten-usa.com | |
Overview
ATEN VE2812T is a video transmitter that can send VGA (with audio) and HDMI signals up to 100 m over a single Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable. The VE2812T guarantees reliable transmission of HDMI signals, supporting 3D, Deep Color, and embedded HD lossless audio formats. In addition, the VE2812T supports Long Reach Mode, which allows the device to transmit signals up to 150 m, 1080p, over a Cat 5e/6 cable.
The VE2812T can also function as a video switch by connecting to two sources and outputting them to the same format. The VE2812T is designed for use in meeting rooms or digital education environments where high video quality is required.
Features
◆ Extends HDMI or VGA signals over a single Cat 5e/6/6a cable
♦ HDMI (3D, Deep Color, 4K); HDCP compatible
- Superior video quality
- HDMI 4K / 1080p up to 100 m via a Cat 5e/6/6a cable or ATEN 2L-2910 Cat 6 cable
♦ VGA 1600 x 1200 / 1920 x 1200 up to 100 m via a Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
- Supports HDBaseT Long Reach Mode – extends signals up to 150 m, 1080p via a single Cat 5e/6 cable
- Supports Auto Switch – the VE2812T automatically switches to a newly plugged-in source
◆ Functions as a switch and a converter
◆ A switch: Connects to two source devices (HDMI or VGA)
- A converter: Applies to receivers with different interfaces (DVI, DisplayPort, or HDMI)
- RS-232 Channel Transmission – allows you to connect to serial terminals or serial devices, such as touch screens and barcode scanners
- Compatible receivers – VE1812R, VE811R, VE814AR, VE801R, VE802R, VE601R, VE901R, or future ATEN HDBaseT Receivers
◆ Supports IR signal frequencies from 30 kHz to 60 kHz
◆ Plug-and-play with no required software
- Rack-mountable
◆ Built-in 8KV / 15KV ESD protection
Planning the Installation
Requirements
Prepare the following before installing the VE2812T unit:
◆ 1 HDMI and/or VGA source device
◆ 1 Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
Considerations
- To ensure video quality, ATEN recommends using a Cat 5e/6/6a cable.
Note: ATEN recommends using the ATEN 2L-2910 Cat 6 cable for best results.
- The maximum transmission distance varies at different parts of the transmission:
| Connection Interface Distance | ||
| Computer to the VE2812T HDMI 1.8 m | ||
| The VE2812T to a compatible ATEN Video Extender | Cat 5e/6/6a 10 | 0 m / 150 m(up to 1080p in Long Reach Mode) |
| A compatible ATEN Video Extender to the display | HDMI 5 m | |
Compatible ATEN Video Extenders
The VE2812T is compatible with the following ATEN HDBaseT Video
Extenders:
VE1812R
VE601R
VE801R/802R
VE814AR
VE901R
◆ Future ATEN HDBaseT receivers
Components
Front View

| No. | Component Description |
| 1 | HDMI In Connects to the HDMI Out port on the source device. |
| 2 | VGA In Connects to the VGA Out port on the source device. |
| 3 | Audio In Connects to the Audio Out port on the source device. |
| 4 | Input Switch Pushbutton Press to switch among the Auto Switch, HDMI, and VGA input mode. The input mode status is indicated by the three LEDs to the right of this pushbutton. For details, see LED Display, page 6. |
Rear View

| No. | Component Description | |
| 1 | HDBaseT Output Connects to | the HDBaseT Output port on a compatible ATEN video receiver via an RJ-45 cable. |
| 2 | RS-232 Port Connects to an RS | S-232 main controller, such as a PC or Control system. |
| 3 | IR Port Connects to an IR transmitter/receiver. | |
| 4 | HDBaseT Long Reach Mode Switch | Put the switch to ON to enable the Long Reach Mode. For more details on Long Reach Mode, see Chapter 3, Operation, page 11. |
| 5 | Firmware Upgrade Switch This | port is reserved for ATEN Technical Support. If you would like to do a firmware upgrade yourself, please contact your dealer. |
| 6 | Power Jack Connects to the Power Adapter. | |
LED Display
You can find the unit's LEDs on the top and front panel as illustrated below. See the table below for details on LED indication.

| No. | LED Indication Description | ||
| 1 | Auto Switch Mode LED | Lights orange | The unit is in the Auto Switch mode. For details, see Selecting the Input Mode, page 11. |
| 2 | HDMI Mode LED Lights | orange The | unit is set to transmit HDMI input. |
| 3 | VGA Mode LED Lights | orange The | unit is set to transmit VGA input. |
| 4 | HDMI/VGA In Status LED | Lights orange | The HDMI signal is stable. |
| Lights green | The VGA signal is stable. | ||
| 5 | Link LED Lights orange | the transmission to the receiver is stable. | |
| Blinks orange | The transmission to the receiver is unstable. | ||
| 6 | Power LED Lights green | the unit is receiving power. | |
| Note: The Power and Link LED blink at the same time to indicate that the firmware upgrade is in progress. | |||
Chapter 2
Hardware Setup

-
Please review the safety information regarding the placement of this device in Safety Instructions, page 15.
-
Do not power on the VE2812T until all the necessary hardware is connected.
Mounting the VE2812T Unit
You can mount the VE2812T to the wall or on a rack.
Wall Mounting
Secure or hang the VE2812T unit to the wall using the built-in mounting brackets.

natural_image
Line drawing of a rectangular electronic device with three vertical pins, no text or symbols presentRack Mounting
Use the VE-RMK 1U Rack Mount Kit to rack-mount the VE2812T. For more information about this accessory, go to www.aten.com/products
Connecting the VE2812T Unit
Follow the steps below to connect the VE2812T to a source, a compatible ATEN Video Extender, and other controls as required.

- Use an HDMI or VGA cable to connect the HDMI or VGA Out port on your source device to the HDMI or VGA In port.
Note: For a VGA source, make sure to also connect a VGA audio jack to the Audio In port on the VE2812T unit to transmit audio.
- Connect one end of the RJ-45 cable to the HDBaseT Output port on the VE2812T, and the other end to the HDBaseT Input port on your video extender receiver.
- (Optional) Connect your computer or control system to the RS-232 Port on the VE2812T.
- (Optional) Connect an IR transmitter/receiver to the IR port.
- Plug the Power Adapter Cable into the Power Jack.
RS-232 Channel Transmission
You can manage the VE2812T via RS-232 serial devices, such as computers or bar code scanners. The RS-232 signal transmission flow can be illustrated as follows:

flowchart
graph TD
A["Server"] --> B["Switch 1"]
A --> C["Switch 2"]
A --> D["Switch 3"]
B --> E["Serial Device"]
C --> E
D --> E
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#ccf,stroke:#333
style D fill:#ccf,stroke:#333
From a source device, the RS-232 signal is transmitted (Tx) to the VE2812T receiving (Rx) unit; the a compatible ATEN Video Receiver transmits (Tx) signals to the display device (Rx).
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Chapter 3
Operation
Selecting the Input Mode
Input Modes
You can switch among different input modes based on your needs. Refer to the table below for how each mode works.
| Input Mode Description | |
| Auto Switch(LED lights orange) | The VE2812T:◆ automatically transmits the first detected input to the connected receiver.◆ prioritizes HDMI transmission if both HDMI and VGA inputs are plugged in at the same time.◆ automatically switches to a newly detected input to the connected receiver.*Note: You can disable this part of the Auto Switch mode (automatic input switching) using an RS-232 command. For more details, seeRS-232 Commands, page 12. |
| HDMI(LED lights orange) | The VE2812T only transmits HDMI source to the connected receiver. |
| VGA(LED lights orange) | The VE2812T only transmits VGA source and its audio input to the connected receiver. |
Input Selection Pushbutton
Press the Input Switch Pushbutton located on the front panel to switch among the Auto Switch, HDMI, and VGA input mode.

RS-232 Commands
You can change the input mode using RS-232 commands. Refer to the table below for a list of available tasks and the corresponding commands.
Note: Before you start executing RS-232 commands, make sure to enable the RS-232 transmission by first powering on the VE2812T, and then putting the Firmware Upgrade Switch to ON.
| Task | Command | ||
| Control Input Port | |||
| Enable automatic input switching sw mode next N/A N/A | |||
| Disable automatic input switching | swmode | off N/A | N/A |
| Set the unit to the HDMI mode sw i 01 | |||
| Set the unit to the VGA mode sw i 02 | |||
| View the current input mode settings | read N/A N/A | ||
Note:
- Press [Enter] to execute a command.
- The current input mode setting is also indicated by the Auto Switch, HDMI, and VGA LEDs.
Type the corresponding command to execute a task. For example, to enable automatic switching, type swmode next and then press [Enter].
Long Reach Mode
Long Reach Mode is a modulation that extends the transmission distance up to 150 m using a Cat 5e/6 cable while compromising the maximum frame rate to 1080p, 24 bpp, 60 Hz via a single Cat 5e/6 cable. To enable Long Reach Mode, put the HDBaseT Long Reach Mode Switch to ON at either the transmitter or the connected receiver.

Note: When Long Reach Mode is enabled, the VE2812T will not be able to transmit 4K signals, in which case, the output display will be blank.
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Safety Instructions
General
- This product is for indoor use only.
- Read all of these instructions. Save them for future reference.
- Follow all warnings and instructions marked on the device.
- Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
- Do not use the device near water.
- Do not place the device near, or over, radiators or heat registers.
- The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
- The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
- Never spill liquid of any kind on the device.
- Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
- The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
- The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
- To prevent damage to your installation it is important that all devices are properly grounded.
- The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
-
Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
-
If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
- To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
- Position system cables and power cables carefully; Be sure that nothing rests on any cables.
- Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
- Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
-
If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
-
The power cord or plug has become damaged or frayed.
- Liquid has been spilled into the device.
- The device has been exposed to rain or water.
- The device has been dropped, or the cabinet has been damaged.
- The device exhibits a distinct change in performance, indicating a need for service.
- The device does not operate normally when the operating instructions are followed.
- Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
- Always load the rack from the bottom up, and load the heaviest item in the rack first.
- Make sure that the rack is level and stable before extending a device from the rack.
- Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
- After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
- Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
- Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded.
- Ensure that proper airflow is provided to devices in the rack.
- Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.
- Do not step on or stand on any device when servicing other devices in a rack.
Technical Support
International
- For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
- For telephone support, See Telephone Support, page iv:
North America
| Email Support support@aten-usa.com | ||
| Online Technical Support | Troubleshooting Documentation Software Updates | http://www.aten-usa.com/support |
| Telephone Support 1-888-999-ATEN ext 4988 | ||
When you contact us, please have the following information ready beforehand:
◆ Product model number, serial number, and date of purchase
- Your computer configuration, including operating system, revision level, expansion cards, and software
◆ Any error messages displayed at the time the error occurred
◆ The sequence of operations that led up to the error
◆ Any other information you feel may be of help
Specifications
| Function Specifications | |
| Video Input | |
| Interfaces 1 x HDMI Type | A Female (Black)1 x HDB-15 (VGA) Male (Blue) |
| Impedance HDMI: 100 Ω | HDB-15 (VGA): 75 Ω |
| Max. Distance 1.8 m | |
| Video Output | |
| Max. Data Rate 10.2 Gbps (3.4 Gbps per lane) | |
| Max. Pixel Clock 340 MHz | |
| Compliance HDMI (3D, Deep Color, 4K) | |
| Max. Resolutions / Distances | HDMI:◆ Up to 4k @70m (Cat 5e/6) / 100m (Cat 6a/ATEN 2L-2910 Cat6)◆ Up to 1080p @100m (Cat 5e/6/6a)VGA:◆ Up to 1920 x 1200 & 1600 x 1200 @70m (Cat 5e/6) / 100m (Cat 6a/ATEN 2L-s910 Cat 6)◆ Up to 1920 x 1080 @100m (Cat 5e/6/6a)4k supported:◆ 4096 x 2160 / 3840 x 2160 @60Hz (4:2:0)◆ 4096 x 2160 / 3840 x 2160 @30Hz (4:4:4) |
| Audio | |
| Input 1 x HDMI Type A F | Female (Black)1 x Mini Stereo Jack Female (Green) |
| Control | |
| RS-232 Connectors 1 x Terminal Block, 3 Pole | |
| Baud Rate 19200 | |
| Data Bits 8 | |
| Stop Bits 1, no parity and flow control | |
| IR | 1 x Mini Stereo Jack Female (Black) |
| Switches | |
| Video Input Port Selection | 1 x Pushbutton - HDMI, VGA, and AUTO |
| Long Reach Mode Switch | 1 Slide Switch - ON/OFF |
| Firmware Upgrade 1 Slide | Switch - ON/OFF |
| Power | |
| Connectors 1 x DC Jack | (Black) with locking |
| Consumption DC 5V, 3W | |
| Environmental | |
| Operating Temperature 0 | -40°C |
| Storage Temperature -20 | -60°C |
| Humidity 0 x 80% RH, Non-Condensing | |
| Physical Properties | |
| Housing Metal | |
| Weight 0.47 Kg (1.04 lb) | |
| Dimensions (L x W x H) with Bracket | 14.32 x 12.30 x 3.00 cm (5.64 x 4.84 x 1.18 in.) |
| Dimensions (L x W x H) without Bracket 13.60 x 1 | 10.10 x 2.90 cm (5.35 x 3.98 x 1.14 in.) |
Supported VGA Resolutions
The VE2812Tsupports the following VGA resolutions:
| VGA Resolution Frame Rate (Hz) | |
| 640 x 480 60 | |
| 640 x 480 75 | |
| 800 x 600 60 | |
| 800 x 600 75 | |
| 1024 x 768 60 | |
| 1024 x 768 75 | |
| 1152 x 564 60 | |
| 1152 x 564 75 | |
| 1280 x 600 60 | |
| 1280 x 720 60 | |
| 1280 x 768 60 | |
| 1280 x 800 60 | |
| 1280 x 800 75 | |
| 1280 x 960 60 | |
| 1280 x 1024 60 | |
| 1280 x 1024 75 | |
| 1360 x 768 60 | |
| 1366 x 768 60 | |
| 1400 x 1050 60 | |
| 1440 x 900 60 | |
| 1600 x 900 60 | |
| 1600 x 1200 60 | |
| 1680 x 1050 60 | |
| 1920 x 1080 60 | |
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy