500409 - AV extender MuxLab - Free user manual and instructions

Product Type	AV Extender
Brand	MuxLab
Model	500409
Video Interface	HDMI
Max Video Resolution	1080p (Full HD)
Max Extension Distance	Up to 60 meters (via Cat5e/6)
Audio Support	Embedded audio via HDMI
Power Supply	DC 5V via USB or included adapter
Power Consumption	2.5W (max)
Dimensions (L x W x H)	80 x 60 x 20 mm
Weight	200 g
Construction Material	Aluminum alloy casing
Operating Temperature	0°C to 50°C
Storage Temperature	-20°C to 60°C
Connectors	1x HDMI input, 1x RJ45 output, 1x DC power jack
LED Indicators	Power and Link status
Main Functions	Extends HDMI signal over long distances via Ethernet cable
Compatible Cables	Cat5e, Cat6, Cat6a
EDID Management	Built-in EDID emulation
HDCP Support	HDCP 1.4 compliant
Installation	Plug-and-play, no drivers required
Maintenance & Cleaning	Wipe with dry cloth; avoid liquids
Safety	Use only specified power adapter; do not expose to moisture
Spare Parts & Repairability	Power adapter and cables available; not user-serviceable inside
General Information	Designed for home theater and professional AV setups

Frequently Asked Questions - 500409 MuxLab

What is the maximum resolution supported by the MuxLab 500409?

The MuxLab 500409 supports up to 1080p Full HD resolution.

How far can I extend the HDMI signal?

You can extend the HDMI signal up to 60 meters using a Cat5e or Cat6 Ethernet cable.

Does the extender require external power?

Yes, the transmitter unit requires 5V DC power, typically provided via a USB cable or included adapter.

Is the device plug-and-play?

Yes, the MuxLab 500409 is plug-and-play and does not require any software or drivers.

What type of Ethernet cable should I use?

For best performance, use a Cat6 cable, but Cat5e also works for shorter distances.

Does it support HDCP?

Yes, the device is HDCP 1.4 compliant, ensuring compatibility with most protected content.

Can I extend audio along with video?

Yes, embedded audio from the HDMI source is transmitted along with the video signal.

What are the LED indicators for?

The Power LED shows the device is on, and the Link LED indicates a successful connection between transmitter and receiver.

How do I clean and maintain the extender?

Use a dry, soft cloth to wipe the casing. Do not use any liquids or chemicals.

Are replacement power adapters available?

Yes, replacement power adapters (5V DC) can be purchased separately from MuxLab or authorized resellers.

USER MANUAL 500409 MuxLab

Environment	HDMI 2.0
Devices	DVD, plasma, projectors, monitors, TV, PC, laptops, servers supporting HDMI.
Transmission	Transparent to the user
Bandwidth	594MHz
Signals	HDMI 2.0 and HDCP 2.2
Connectors	One (1) HDMI receptacle.One (1) RJ45S for Cat 6a/7 unshielded or shielded twisted pairOne (1) 3.5mm jacks for 1-way IR (emitter or sensor) (IR port supports carrier wave from 38 to 60KHz)Note: HDMI cables not included.
Maximum DistanceBased on a maximum length of 6.6 ft (2 m) of HDMI cable per end.	30m (100ft) at 4K/60 (4:4:4) uncompressed over Cat 6a/740m (130ft) at 4K/30 (4:4:4) uncompressed over Cat 6a/745m (148ft) at 1080p/60 uncompressed over Cat 6a/7Note: When installed in an electrically noisy environment, an STP cable must be used. Also, cross-connection reduces the effective distance depending on the grade of twisted cable used
RJ45 Pin ConfigurationReverse PolaritySensitive. Use EIA/TIA568A or 586B straight-through wiring.	RJ45 LinkPin 1 (R) Pin 2 (T)Pin 3 (R) Pin 6 (T)Pin 4 (R) Pin 5 (T)Pin 7 (R) Pin 8 (T)
Cable	One (1) Cat 6a/7 or better twisted pair cables required
Power Supply	One (1) 110-240V/12VDC @ 2A with blade US, UK, Euro
Power Consumption	6 Watts
Temperature	Operating: 0° to 40°C Storage: -20° to 70°CHumidity: Up to 95% non-condensing
Enclosure	Metal black
Dimensions	90 x 44 x 23 mm
Weight	1.02 lbs.
Compliance	Regulatory: FCC, CE, RoHS
Warranty	2 years
Order Information	500409 HDMI / Bi-IR Extender Kit

2321 Rue Cohen, Montreal Quebec, Canada. H4R 2N7

Tel: [phone] Fax: [phone]

Toll Free (North America): [phone]

E-mail: [e-mail] URL: www.muxlab.com

Two black hardware devices labeled 'MUX-LED' with ports and connectors, no visible text or symbols on the devices themselves.

HDMI Extender Kit
500409
Quick Installation Guide

Overview

The HDMI 2.0 Extender Kit allows HDMI equipment supporting uncompressed video up to 4K/60 (4:4:4) resolutions to be connected over Cat6a/7 unshielded twisted pair cable in a point-to-point configuration at distances up to 30m at 4K/60, 40m at 4K/30 and 45m at 1080p. The unit supports HDCP 2.2, and audio pass-through up to Dolby Atmos & DTS:X. The HDMI 2.0 Extender Kit supports a 1-way IR port (carrier wave) for remote control of end devices. The kit comes with one (1) Transmitter and one (1) Receiver as well as an IR Emitter and IR Sensor for remote control applications.

Applications

Applications include commercial and residential AV systems, classroom projector systems, digital signage, boardroom systems, collaborative PC systems, and medical information systems.

Installation

1. Identify the connectors on the Transmitter and Receiver as indicated on the product labels. Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab specifications (see Specifications table).
2. To install the Transmitter:

2a Connect the Transmitter to the HDMI video source with an HDMI compliant cable.

2b Connect one (1) length of Cat 6a (or higher) grade UTP cable to RJ45 LINK connector on the Transmitter.

1. To install the Receiver:

3a Connect the Receiver to the HDMI display equipment with an HDMI

compliant cable

3b Connect the one (1) Cat 6a (or higher) grade UTP cable to the RJ45 LINK connector on the Receiver.

1. This kit supports PoC, allowing the Transmitter to power the Receiver, or the Receiver to power the Transmitter. Connect the 12VDC power supply to either the Receiver or Transmitter first, and then plug the power supply into an AC power outlet. If power is present, the blue power LED of the Transmitter and the Receiver will be ON.

Note: Power the HDMI Extender only after all connections are made.

1. Power the HDMI equipment and verify the image quality.
2. Connect the IR Sensor to the 3.5mm Stereo Jack of the receiver and the IR Emitter to the 3.5mm Mono Jack of the Transmitter.

Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a mono plug (2 Contacts).

1. Position the IR Sensor so that it is directed to the hand-held remote control. For a clear IR signal reception, aim the hand-held remote control to the top of the IR Sensor enclosure.
2. Position the IR Emitter as close as possible to the source's IR Sensor (i.e. DVD player). For a clear IR signal reception, the IR Emitter can be glued on the source's IR Sensor. The IR Emitter's signal is transmitted from the side of the enclosure.
3. If infrared remote control is needed to control the Display equipment from the Source, connect the IR Emitter to the 3.5mm Stereo Jack of the receiver and the IR Sensor to the 3.5mm Mono Jack of the Transmitter.
4. The following diagram shows the final configuration.

graph LR
    A["AV Source"] --> B["500409-TX"]
    B --> C["PSU"]
    C --> D["98ft (30m) UTP CAT 6a/7"]
    D --> E["500409-RX"]
    E --> F["IR Sensor"]
    F --> G["Display"]
    E --> H["IR Remote"]
    I["IR Emitter"] --> B

Troubleshooting

The following table describes some of the symptoms, probable causes and possible solutions in respect to the installation of the HDMI Extender Kit:

Symptom	TX LED	RX LED	Probable Cause	Possible Solutions
	Power/Link	Power/Link
No Image	OFF	OFF	No power	• Check power connections
No Image	ON	ON	UTP or HDMI Cable	• Check the UTP Or HDMI cables.
No Image	ON	ON	Synchronization	• Check cable length.
Pickering Image	ON	ON	Synchronization	• Check cable length• Check the HDMI Cable Quality.
Choppy sound	ON	ON	Synchronization	• Check cable length• Check the HDMI Cable Quality.
Green or pink hue	ON	ON	DDC communication	• Cycle power of the HDMI Extender.• Check UTP cables and replace.
Image flickers when powering up nearby equipment	ON	ON	Interference	• Use STP cables
IR not functioning	ON	ON	Interference from sunlight, Fluorescent, Neon or Halogen lights	• Place the IR equipment away for the interfering light
IR not functioning	ON	ON	Interference from RF radiation from the TV	• Place the IR equipment away for the RF radiation

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or ([phone] (International).