Ivory Queen - Uncategorized Dawn House - Free user manual and instructions
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| Product Type | Mattress |
| Brand | Dawn House |
| Model | Ivory Queen |
| Size | Queen (60 x 80 inches) |
| Thickness | 10 inches |
| Weight | 65 lbs |
| Material | Memory foam and support foam |
| Firmness | Medium |
| Cover | Removable and machine washable |
| Certifications | CertiPUR-US |
| Warranty | 10 years |
| Care Instructions | Spot clean with mild detergent; rotate every 6 months |
| Safety | Flame retardant free, low VOC |
| Base Requirement | Any firm, solid foundation or slatted base |
| Delivery | Compressed in a box, easy setup |
| Trial Period | 100 nights |
| Return Policy | Free returns within trial period |
| Origin | Made in USA |
Frequently Asked Questions - Ivory Queen Dawn House
How do I unbox and set up the Ivory Queen mattress?
Place the box in the desired room, carefully open the box, remove the rolled mattress, and place it on the foundation. Cut the plastic wrapping and allow the mattress to expand for 24-48 hours. Full expansion may take up to 72 hours.
Is the Ivory Queen mattress safe and non-toxic?
Yes, the mattress is CertiPUR-US certified, meaning it contains no harmful chemicals, low VOCs, and is flame retardant free. It is safe for adults and children.
Does this mattress require a box spring?
No, a box spring is not required. The mattress can be placed on any firm, solid surface such as a slatted bed frame, platform bed, or adjustable base. Slats should be no more than 3 inches apart.
What firmness level is the Ivory Queen mattress?
The mattress has a medium firmness, providing a balance of comfort and support suitable for most sleep positions, including back, side, and stomach sleepers.
Can I wash the mattress cover?
Yes, the cover is removable and machine washable. Wash in cold water on a gentle cycle and tumble dry on low heat. Do not use bleach or fabric softeners.
What is the warranty for the Ivory Queen mattress?
The mattress comes with a 10-year limited warranty against manufacturing defects, including sagging greater than 1 inch, cracks, and material flaws. See the manual for full details.
How do I clean stains on the mattress?
Spot clean stains using a mild detergent mixed with water. Blot the stain with a clean cloth, avoid soaking the mattress, and allow it to air dry completely. Do not use harsh chemicals.
Does the mattress have a smell when new?
Some off-gassing odor is normal for memory foam mattresses. It typically dissipates within 24-72 hours in a well-ventilated room. The mattress is low VOC and safe.
What is the return policy for the Ivory Queen mattress?
Dawn House offers a 100-night trial period. If you are not satisfied, you can return the mattress for a full refund within the trial period. The company arranges pickup and recycling.
Is the Ivory Queen mattress compatible with an adjustable bed frame?
Yes, the mattress is flexible and works well with adjustable bed frames. Its memory foam construction allows it to conform to the bends without damage.
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