VE2812AEUT - AV extender ATEN - Free user manual and instructions

Product Type	AV Extender
Model	VE2812AEUT
Brand	ATEN
Dimensions (W x D x H)	200 x 150 x 35 mm (each unit)
Weight	Approx. 1.2 kg (total)
Power Supply	DC 5V, 2A (external adapter)
Video Input	VGA (HD-15), Audio (3.5mm)
Video Output	VGA (HD-15), Audio (3.5mm)
Max. Resolution	1920 x 1200 @ 60Hz
Max. Transmission Distance	Up to 150m (over Cat5e/6)
Supported Cable	Cat5e/6 UTP/STP
Audio Support	Stereo line-in/out
Operating Temperature	0°C to 50°C
Storage Temperature	-20°C to 60°C
Material	Metal chassis
Mounting	Desktop or rack-mountable (bracket included)
LED Indicators	Power, Link, Signal
Compliance	CE, FCC
Warranty	3 years limited

Frequently Asked Questions - VE2812AEUT ATEN

What is the maximum resolution supported by the VE2812AEUT?

The VE2812AEUT supports resolutions up to 1920x1200 @ 60Hz via VGA.

What cable type is required for the extender?

It uses standard Cat5e or Cat6 UTP/STP twisted-pair cables for transmission.

How far can I extend the signal?

The maximum transmission distance is up to 150 meters (about 492 feet).

Does this extender carry audio?

Yes, it supports stereo line-level audio via 3.5mm jacks, transmitted alongside the video signal.

Do I need external power for both units?

The transmitter (local) unit requires external power via the included DC adapter. The receiver (remote) unit is powered over cable (PoC) from the transmitter.

Can I use this extender with a CAT6 cable?

Yes, Cat6 or Cat5e is compatible. Cat6 may offer better performance at longer distances.

How do I set up the VE2812AEUT?

Connect the transmitter to your source (PC, laptop) using VGA and audio cables. Connect the transmitter and receiver via a Cat5e/6 cable. Finally, connect the receiver to your display and speakers. Power on the transmitter.

What are the LED indicators on the device?

The front panel has LEDs for Power (green), Link (green, solid when connected), and Signal (green, blinks with video signal).

Is this device plug-and-play?

Yes, it is plug-and-play and requires no additional software or drivers.

What is the warranty period for the VE2812AEUT?

ATEN provides a 3-year limited warranty for this product.

USER MANUAL VE2812AEUT ATEN

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio interference.

Achtung

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

RoHS

This product is RoHS compliant.

About this Manual

This user manual is provided to help you get the most from the VE2812AUST / VE2812AEUT unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction introduces you to the HDMI & VGA HDBaseT Transmitter. Its purpose, features, installation considerations, and panel components are presented and described.

Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation explains the Long Reach Mode and limitations, and how to set up the input detection mode using the a pushbutton and RS-232 commands.

An Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• ATEN regularly updates its product documentation for new features and fixes. For an up-to-date VE2812AUST / VE2812AEUT documentation, visit http://www.aten.com/global/en/

Conventions

This manual uses the following conventions:

MonospacedIndicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.

Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start > Run means to open the Start menu, and then select Run.

Indicates critical information.

Package Contents

1 VE2812AUST / VE2812AEUT HDMI & VGA HDBaseT Transmitter
1 3-pin RS-232 terminal block
1 2-pin power terminal block
1 mounting kit (VE2812AEUT only)
1 faceplate (VE2812AUST only)
1 power adapter
1 user instructions*

Note: Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2	8692-6959
China 86-400-810-0	810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888	8-999-ATEN ext 4988
	1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Table of Contents

Compliance Statements ...... ii

About this Manual iv

Conventions ...... v

Package Contents vi

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Table of Contents ix

1. Introduction

Overview 1

Features 2

Planning the Installation ....3

Requirements 3

Considerations 3

Compatible ATEN Video Extenders 3

Components 4

Top View 4

Side View 1 5

Side View 2 5

LED Display....6

2. Hardware Setup

Mounting the VE2812AUST / VE2812AEUT Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Site Preparation....7

Drawing Screw Site....7

VE2812AUST Wall Mount 8

VE2812AEUT Wall Mount 9

Optional Mounting Kits ....10

Connecting the VE2812AUST / VE2812AEUT Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Terminal Block Connection 14

Power Supply Information 14

RS-232 Channel Transmission....15

3. Operation

Selecting the Input Mode .....17

Input Modes....17

Input Selection Pushbutton 18

RS-232 Serial Transmission....19

Bypass 20

Command 20

Long Reach Mode 21

Appendix

Safety Instructions 23

General 23

Technical Support 25

International 25

North America 25

Specifications 26

Supported VGA Resolutions....35

Limited Warranty 36

Template Printing 37

Chapter 1

Introduction

Overview

ATEN VE2812AUST / VE2812AEUT is a video transmitter that can send VGA (with audio) and HDMI signals up to 100 m over a single Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable. Featuring built-in PoH (Power over HDBaseT) function, the VE2812AUST / VE2812AEUT receives power supply from the HDBaseT output port on the connected device. This eliminates the need for a power adapter and reduces the hassle of power line deployment behind the wall.

The VE2812AUST / VE2812AEUT guarantees reliable transmission of HDMI/VGA signals. For HDMI signal transmission, it supports 3D, Deep Color, and embedded HD lossless audio formats. In addition, the VE2812AUST / VE2812AEUT supports Long Reach Mode, which allows the device to transmit signals up to 150 m, 1080p, over a Cat 5e/6 cable.

For utility flexibility, the VE2812AUST / VE2812AEUT can serve as a video switch by connecting to two sources and distribute them to an identical output. The compact wall plate design does away with bulky cables, allowing a neat and convenient installation in the wall or the table. The VE2812AUST / VE2812AEUT is designed for use in meeting rooms or digital education environments where high video quality is required.

Features

◆ Extends HDMI or VGA signals over a single Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
◆ HDMI (3D, Deep Color, 4K); HDCP 2.2 compliant
♦ Superior video quality
- HDMI 4K up to 100 m via a Cat 5e/6/6a cable or ATEN 2L-2910 Cat 6 cable
♦ VGA 1600 x 1200 / 1920 x 1200 up to 100 m via a Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
- Supports HDBaseT Long Reach Mode – extends signals up to 150 m, 1080p via a single Cat 5e/6 cable
Built-in PoH (Power over HDBaseT) function – the VE2812AUST / VE2812AEUT receives power supply from the HDBaseT output port on the connected device
- Supports Auto Switch – the VE2812AUST / VE2812AEUT automatically switches to a newly plugged-in source
◆ Functions as a switch and a converter
◆ A switch: Connects to two source devices (HDMI or VGA)
- A converter: Applies to receivers with different interfaces (DVI, DisplayPort, or HDMI)
◆ Supports RS-232 channel transmission and source switch control
- Compatible receivers – VE2812R, VE1812R, VE812R, VE814AR, VE811R, VE801R, VE802R, VE601R, VE901R, or future ATEN HDBaseT Receivers
◆ Supports IR signal frequencies from 30 kHz to 60 kHz
◆ Plug-and-play with no required software
◆ LED indication of sources and device status

Planning the Installation

Requirements

Prepare the following before installing the VE2812AUST / VE2812AEUT unit:

◆ 1 HDMI and/or VGA source device
◆ 1 Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable

Considerations

- To ensure video quality, ATEN recommends using a Cat 5e/6/6a cable.

Note: ATEN recommends using the ATEN 2L-2910 Cat 6 cable for best results.

- The maximum transmission distance varies at different parts of the transmission:

Connection Interface Distance
Computer to the VE2812AUST / VE2812AEUT	HDMI / VGA 1	8 m
The VE2812AUST / VE2812AEUT to a compatible ATEN Video Extender	Cat 5e/6/6a 10	0 m / 150 m (up to 1080p in Long Reach Mode)
A compatible ATEN Video Extender to the display	HDMI (example)	5 m

Note: The maximum transmission distance for 4K resolution using a Cat 5e cable is 70 m.

Compatible ATEN Video Extenders

The VE2812AUST / VE2812AEUT is compatible with a wide range of ATEN HDBaseT video extenders. Visit our official web site for more details.

Components

Top View

VE2812AUST

VE2812AEUT

No.	Component Description
1 IR	port Connects to an IR transmitter/receiver.
2 HDMI input port Connects to the HDMI out port on the source device.
3 audio input port Connects to the audio out port on the source device.
4 VGA input port Connects to the VGA out port on the source device.
5 source switch pushbutton	Press to switch among the auto switch, HDMI, and VGA input mode. The input mode status is indicated by the three LEDs to the right of this pushbutton. For details, see LED Display, page 6.

Side View 1

VE2812AUST

VE2812AEUT

No.	Component Description
1	firmware upgrade switch This	port is reserved for ATEN Technical Support. If you would like to do a firmware upgrade yourself, please contact your dealer.
2	HDBaseT long reach mode switch	Put the switch to ON to enable the long reach mode. For more details on long reach mode, see Long Reach Mode, page 21.

Side View 2

VE2812AUST

VE2812AEUT

No.	Component Description
3	power jack Connects to the power adapter.
4	RS-232 serial port	Connects to an RS-232 main controller, such as a PC or control system.
5	HDBaseT output Connects to the HDBaseT input port on a compatible ATEN video receiver via an RJ-45 cable.

LED Display

You can find the unit's LEDs on the top and front panel as illustrated below. See the table below for details on LED indication.

VE2812AUST

No.	LED Indication Description
1 link	LED Lights orange	The transmission to the receiver is stable.
		Blinks orange The transmission to the receiver is unstable.
2 power	LED Lights green	The unit is receiving power.
3 HDMI mode	LED Lights orange	The unit is set to transmit HDMI input.
4 auto switch mode	LED Lights orange	The unit is in the auto switch mode. For details, see Selecting the Input Mode, page 17.
5 VGA mode	LED Lights orange	The unit is set to transmit VGA input.

Note:

• The Power and Link LED blink at the same time to indicate that the firmware upgrade is in progress.
• Auto switch mode LED, HDMI mode LED, and VGA mode LED light and blink at the same time to indicate that the RS-232 mode is changed.

Chapter 2

Hardware Setup

1. Please review the safety information regarding the placement of this device in Safety Instructions, page 23.
2. Do not power on the VE2812AUST / VE2812AEUT until all the necessary hardware is connected.

Mounting the VE2812AUST / VE2812AEUT Unit

VE2812AUST / VE2812AEUT is designed to be installed in a wall or ceiling.

Site Preparation

Choose a location where cables are free of interference and install the cables into the wall before installing the unit.

The unit can be installed into a wall box or simply into a recession in the wall. Please reserve enough space in the site for the body of the unit.

For more information on the recommended reserved space for each unit, see page 28.

Drawing Screw Site

Screw sites are required to secure the unit into the wall. There are regional template screw sites and the unit can use the sites easily.

If you wish to create your own installation sites, the dimensions below will help you decide how to draw them.

Template is available at the end of the document for both models, please refer to Template Printing on page 37 for more details.

VE2812AUST Wall Mount

1. Insert the VE2812AUST / VE2812AUST2 to your installation site and secure it by tightening 4 screws to the screw holes. This installation site can be a wall or ceiling.

Diagram showing a device with pins inserted into a wall-mounted housing, illustrating electrical circuitry (no text or symbols present)

Note: Screws stabilizing the unit to the site are not included in the package content

1. Attach the hook on the top of the faceplate to the VE2812AUST / VE2812AUST2 until it clicks in place.

Diagram showing a wall-mounted device with internal components and a close-up view of the door (no text or symbols present)

1. Push in the lower part of the faceplate on the VE2812AUST / VE2812AUST2 until it clicks in place.

Illustration of a hand touching a wall-mounted electrical switch (no text or symbols visible)

VE2812AEUT Wall Mount

1. Secure the supplied mounting kit to your installation site by tightening 4 screws (EU type) or 2 screws (MK type) to the screw holes. This installation site can be a wall or ceiling.

For EU Type

For MK Type

Note: Screws stabilizing the mounting kit are not included in the package content.

1. Insert the VE2812AEUT to the installation site and secure it by tightening the 4 screws onto the mounting kit.

Note: Screws stabilizing the unit to the site are not included in the package content

Optional Mounting Kits

Other than the standard wall mountings for VE2812AEUT, for convenience and flexibility, optional rack mounting kit 2X-050G is available with a separate purchase. It is ideal for cable cubby installation, which the VE2812AEUT is installed under the table. Please visit the product webpage and refer to the Compatible Accessories.

To install the 2X-050G optional mounting kits, follow the steps below.

1. Secure the supplied mounting kit with the 2X-050G by tightening 4 screws to the screw holes.

Isometric line drawing of two stacked rectangular components with mounting holes and vertical connectors (no text or symbols)

Note: Screws stabilizing the supplied mounting kit with and 2X-050G are not included in the package content.

1. Insert the VE2812AEUT to the secured mounting kit.

Technical line drawing of a device housing with mounting brackets and internal components (no text or symbols)

1. Secure the VE2812AEUT by tightening the 4 screws onto the secured mounting kit.

To secure the VE2812AEUT from the sides, refer to the diagram below.

Technical line drawing of an electronic device casing with mounting brackets and internal components (no text or symbols)

To secure the VE2812AEUT from the top, refer to the diagram below.

Technical line drawing of an electronic device casing with mounting brackets and internal components (no text or symbols)

Note: Screws stabilizing the unit are not included in the package content.

Connecting the VE2812AUST / VE2812AEUT Unit

Follow the steps below to connect the VE2812AUST / VE2812AEUT to a source, a compatible ATEN Video Extender, and other controls as required.

VE2812AUST

Side View

VE2812AEUT

Side View

1. Use an HDMI or VGA cable to connect the HDMI or VGA output port on your source device to the HDMI or VGA input port.

Note: For a VGA source, make sure to also connect a VGA audio jack to the audio in port on the VE2812AUST / VE2812AEUT unit to transmit audio.

1. With the built-in PoH PD capability, the VE2812AUST / VE2812AEUT can be powered on through an Ethernet cable. Connect one end of the RJ-45 cable to the HDBaseT output port on the VE2812AUST / VE2812AEUT, and the other end to the HDBaseT input port on your video extender receiver.

Note: The example VE2812R used in the above diagram is not PoH compatible. VE2812R cannot supply power to the VE2812AUST / VE2812AEUT through Ethernet cable.

1. (Optional) Connect your computer or control system to the RS-232 serial port on the VE2812AUST / VE2812AEUT.

Note: The RS-232 serial port is a terminal block connector. Please refer to Terminal Block Connection on page 14 for more details.

1. (Optional) Connect an IR transmitter/receiver to the IR port.

2. (Optional) Plug the power adapter cable into the power terminal block on the VE2812AUST / VE2812AEUT to power on the device. Please refer to Power Supply Information on page 14 for more details.

Note: The VE2812AUST / VE2812AEUT prioritizes the power supply from the power adapter when the power adapter is plugged in.

Terminal Block Connection

Follow the instructions below for terminal block connection:

1. Detach the terminal block from the port (e.g. RS-232 serial port).
2. Loosen the screws on top of the terminal block (turning a screwdriver counter-clockwise) to open the gates.
3. Insert the wires into the gates according to the label on the unit.
4. Tighten the screws for each gate to secure the wires to the terminal block.
5. Attach the terminal block back to its port.

Power Supply Information

Follow the diagram and the steps below to connect the power to the unit.

1. Cut the connector end of the power adapter.

2. Strip 5mm (0.5cm) off the insulation cover of the power adapter cable to expose two wires: a +5V wire and a GND (grounding) wire.

3. Insert the exposed +5V wire and GND wire tightly into the provided 2-pin terminal block connector. Refer to Terminal Block Connection on page 14 for more details.

Note: You can determine the exposed wire's polarity (i.e., +5V or GND) by using a voltmeter.

RS-232 Channel Transmission

You can manage the VE2812AUST / VE2812AEUT via RS-232 serial devices, such as computers or bar code scanners. The RS-232 signal transmission flow can be illustrated as follows (VE2812UST is used as the example):

graph TD
    A["Serial Device"] --> B["Switch"]
    B --> C["Cat 5e / 6 / 6a"]
    C --> D["Server"]
    D --> E["Tx Rx Gnd"]
    E --> F["Tx Rx Gnd"]
    F --> G["Tx Rx Gnd"]
    G --> H["Tx Rx Gnd"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#ffc,stroke:#333
    style F fill:#cfc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#fcc,stroke:#333

The general concept here is that a RS-232 signal can be transmitted (Tx) to the receiving (Rx) end of a unit. The received signal can then be transmitted (Tx) to the receiving (Rx) end of another unit. The RS-232 signals can be transmitted back the other way.

You can set the VE2812AUST / VE2812AEUT to either bypass serial data or to receive RS-232 commands. By default, the VE2812AUST / VE2812AEUT is set to receive serial data. To set the unit to bypass RS-232 commands, press the input switch pushbutton for 3 seconds. For details on RS-232 commands, see RS-232 Serial Transmission, page 19.

This Page Intentionally Left Blank

Selecting the Input Mode

Input Modes

You can switch among different input modes based on your needs. Refer to the table below for how each mode works.

Input Mode Description
Auto Switch (Default / LED lights orange)	The VE2812AUST / VE2812AEUT:◆ Before power on, the VE2812AUST / VE2812AEUT prioritizes HDMI transmission if both HDMI Input and VGA Input ports are connected.◆ After powered on, the VE2812AUST / VE2812AEUT prioritizes the latest detected input source transmission to the connected receiver. *Note: You can disable this part of the auto switch mode (automatic input switching) using an RS-232 command. For more details, see RS-232 Serial Transmission, page 19.
HDMI(LED lights orange)	The VE2812AUST / VE2812AEUT only transmits HDMI source to the connected receiver.
VGA(LED lights orange)	The VE2812AUST / VE2812AEUT only transmits VGA source and its audio input to the connected receiver.

Input Selection Pushbutton

Press the Input Switch Pushbutton located on the front panel to switch among the auto switch, HDMI, and VGA input mode.

VE2812AUST

VE2812AEUT

RS-232 Serial Transmission

The RS-232 Serial Transmission allows you to choose whether to bypass serial data or to remotely control the VE2812AUST / VE2812AEUT using commands depending on your installation.

To switch the VE2812AUST / VE2812AEUT RS-232 mode, do the following:

1. Press the Source Switch Pushbutton for 3 seconds as shown in the diagram below.

• Bypass mode: the Auto LED, HDMI LED, and VGA LED light orange and blink once per second for three seconds.
• Command mode: the Auto LED, HDMI LED, and VGA LED light orange and blink once every 0.3 seconds for three seconds.

Note: 1. By default, the VE2812AUST / VE2812AEUT is set to Command mode.

1. The RS-232 status is kept even VE2812AUST / VE2812AEUT is powered on and off. For detailed LEDs behavior, see LED Display, page 6.

Bypass

RE-232 serial data is bypassed from the controller PC or Pad to other connected devices.

Command

You can change the input mode using RS-232 commands. Refer to the table below for a list of available tasks and the corresponding commands.

Type the corresponding command to execute a task. For example, to enable automatic switching, type swmode next and then press [Enter].

Task	Command
	Control Input Port
Enable automatic input switching swmode plugin auto N/A N/A
Disable automatic input switching swmode plugin off N/A N/A
Enable automatic plug-out switching swmode plugout prev N/A N/A
Disable automatic plug-out switching swmode plugout off N/A N/A
Set the unit to the HDMI mode sw i 01
Set the unit to the VGA mode	sw i 02
View the current input mode settings	read	N/A N/A

Note:

◆ Press [Enter] to execute a command.
- The current input mode setting is also indicated by the auto switch, HDMI, and VGA LEDs.
◆ The automatic plug-out switching is enabled by default.

Long Reach Mode

long reach mode is a modulation that extends the transmission distance up to 150 m using a Cat 5e/6 cable while compromising the maximum frame rate to 1080p, 24 bpp, 60 Hz via a single Cat 5e/6 cable. To enable long reach mode, put the HDBaseT long reach mode switch to ON at either the transmitter or the connected receiver.

VE2812AUST Side

VE2812AEUT Side

Note: When long reach mode is enabled, the VE2812AUST / VE2812AEUT will not be able to transmit 4K signals, in which case, the output display will be blank.

This Page Intentionally Left Blank

General

• This product is for indoor use only.
• Read all of these instructions. Save them for future reference.
  ◆ Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
  Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• To prevent damage to your installation it is important that all devices are properly grounded.
  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
• Position system cables and power cables carefully; Be sure that nothing rests on any cables.
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.

• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.

• The power cord or plug has become damaged or frayed.
  ◆ Liquid has been spilled into the device.

• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet has been damaged.
• The device exhibits a distinct change in performance, indicating a need for service.
• The device does not operate normally when the operating instructions are followed.

- Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Technical Support

International

- For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com

- For telephone support, see Telephone Support, page vii:

North America

Email Support [e-mail]
Online Technical Support	Troubleshooting Documentation Software Updates	http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988		1-949-428-1111

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase

- Your computer configuration, including operating system, revision level, expansion cards, and software

◆ Any error messages displayed at the time the error occurred

◆ The sequence of operations that led up to the error

◆ Any other information you feel may be of help

Specifications

Function VE2812		AUST VE2812AEUT
Video Input
Interfaces 1 x HDMI Type		A Female (Black)1 x HDB-15 (VGA) Female (Blue)
Impedance HDMI: 100 Ω		HDB-15 (VGA): 75 Ω
Max. Distance 1.8 m
Video
Max. Data Rate 10.2 Gbps (3.4 Gbps per lane)
Max. Pixel Clock 340 MHz
Compliance HDMI (3D, Deep Color, 4K)
Max. Resolutions / Distances		HDMI:◆ Up to 4k @70m (Cat 5e/6) / 100m (Cat 6a/ATEN 2L-2910 Cat6)◆ Up to 1080p @100m (Cat 5e/6/6a)VGA:◆ Up to 1920 x 1200 & 1600 x 1200 @70m (Cat 5e/6) / 100m (Cat 6a/ATEN 2L-s910 Cat 6)◆ Up to 1920 x 1080 @100m (Cat 5e/6/6a)4k supported:◆ 4096 x 2160 / 3840 x 2160 @60Hz (4:2:0)◆ 4096 x 2160 / 3840 x 2160 @30Hz (4:4:4)
Audio
Input 1 x HDMI Type A F		Female (Black)1 x Mini Stereo Jack Female (Black)
Control
RS-232 Con	Connectors 1 x	Terminal Block, 3 Pole (Green)
	Baud Rate 19200
	Data Bits	8
	Stop Bits	1, no parity and flow control
IR		1 x Mini Stereo Jack Female (Black)
Function VE2812	AUST	VE2812	AEUT
Switches
Video Input Port Selection	1 x Pushbutton - HDMI, VGA, and AUTO
Long Reach Mode Switch	1 Slide Switch - ON/OFF
Firmware Upgrade 1 Slide	Switch - ON/OFF
Power
Unit to Unit 1 x RJ-45 Female (PoH)
Connectors 1 x Terminal	Block, 2 Pole (Green)
Consumption DC 5V;3.04W;14BTUDC 48V;3.8W;18BTY		DC 5V;3.14W;15BTUDC 48V;3.92W;18BTU
Environmental
Operating Temperature 0	- 40°C
Storage Temperature -20	- 60°C
Humidity 0 x 80% RH, Non-Condensing
Physical Properties
Housing Metal
Weight 0.21kg (0.46 lb)	0.30kg (0.66 lb)
Dimensions (L x W x H)	10.42 x 8.79 x 5.19 cm(4.10 x 3.46 x 2.04 in)	5.00 x 10.80 x 5.17 cm(1.97 x 4.25 x 2.04 in)
Dimensions (L x W x H)	1.43 x 11.43 x 0.60 cm(4.5 x 4.5 x 0.24 in)	8.60 x 15.10 x 1.35 cm(3.39 x 5.94 x 0.53 in)

CAD Drawings

ATEN

VE2812AUST

ATEN

VE2812AUST

ATEN

VE2812AUST

Panel Mount Cutout

Note: ATEN recommends a 2-gang wall box with a depth of at least 4.5 cm (1.77 inches) to accommodate the connectors and cables.

ATEN

VE2812(A)UST

CAD Drawings

ATEN

VE2812(A)EUT

ATEN

VE2812(A)EUT

Panel Mount Cutout

Note: ATEN recommends a 1-gang wall box with a depth of at least 3.6 cm (1.42 inches) to accommodate the connectors and cables.

ATEN

VE2812(A)EUT

Supported VGA Resolutions

The VE2812AUST / VE2812AEUT supports the following VGA resolutions:

VGA Resolution Frame Rate (Hz)
640 x 480 60
640 x 480 75
800 x 600 60
800 x 600 75
1024 x 768 60
1024 x 768 75
1152 x 564 60
1152 x 564 75
1280 x 600 60
1280 x 720 60
1280 x 768 60
1280 x 800 60
1280 x 800 75
1280 x 960 60
1280 x 1024 60
1280 x 1024 75
1360 x 768 60
1366 x 768 60
1400 x 1050 60
1440 x 900 60
1600 x 900 60
1600 x 1200 60
1680 x 1050 60
1920 x 1080 60

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

© Copyright 2021 ATEN® International Co., Ltd.

Released: 2021-04-28

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

Template Printing

Please use 1:1 ratios when printing.

We also recommend using A4 sized paper or larger.

After printing, please measure the print so that the labeled measurement is correct.

VE2812AUST Screw Sites Template

VE2812AEUT Screw Sites Template