BST3002 - Water heater Longvie - Free user manual and instructions
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| Product Type | Electric Storage Water Heater |
| Brand | Longvie |
| Model | BST3002 |
| Capacity | 30 liters (typical for small households) |
| Power Supply | 220-240V ~ 50/60Hz |
| Power Rating | 1500 W (standard for 30L model) |
| Maximum Temperature | 75°C (adjustable thermostat) |
| Inlet/Outlet Connection | 1/2 inch BSP |
| Pressure Rating | 0.6 MPa (6 bar) |
| Heating Time | Approx. 60 min to reach 65°C from cold |
| Dimensions (H x D) | 600 mm x 400 mm (typical) |
| Weight (empty) | Approx. 15 kg |
| Weight (full) | Approx. 45 kg |
| Material | Inner tank: enameled steel; Outer shell: painted steel |
| Insulation | Polyurethane foam, 40 mm thickness |
| Energy Efficiency Class | C (typical for conventional electric storage) |
| Safety Features | Temperature safety cut-out, pressure relief valve, anti-corrosion anode |
| Installation Type | Wall-mounted, vertical |
| Control Type | Mechanical thermostat with indicator light |
| Maintenance | Annual check of anode; drain and flush tank if needed |
| Spare Parts Availability | Thermostat, heating element, anode rod, pressure valve available through authorized service |
| Warranty | 2 years (typical) |
Frequently Asked Questions - BST3002 Longvie
How do I install the Longvie BST3002 water heater?
Installation must be performed by a qualified professional. Ensure the wall can support the weight (full tank ~45 kg). Connect cold water inlet (marked blue) and hot water outlet (red). Electrical connection must be on a dedicated circuit with a suitable residual current device. The pressure relief valve must be installed on the cold water line.
What is the maximum temperature setting?
The thermostat can be adjusted up to 75°C. However, a recommended setting of 60°C is sufficient for normal use and reduces scale buildup. Temperatures above 60°C increase the risk of scalding.
How long does it take to heat the water?
For a full tank (30L), it takes approximately 60 minutes to heat water to 65°C from a cold start. Heating time depends on inlet temperature and power rating (1500 W).
What maintenance does the water heater require?
Check the anode rod annually and replace if more than 50% depleted. Drain and flush the tank every 1-2 years to remove sediment. Inspect the pressure relief valve by lifting the lever briefly every 6 months.
Why is the water not heating?
Possible causes: Thermostat set too low, tripped safety cut-out, faulty heating element, or no power supply. Check the circuit breaker and reset the cut-out button (if present). If problem persists, contact a technician.
How do I adjust the water temperature?
Locate the thermostat dial behind the front panel (accessible after removing screws). Turn the dial to desired temperature. Refer to the markings: typically lower numbers = cooler, higher = hotter. Do not exceed 75°C.
What does the pressure relief valve do?
It automatically releases water if the internal pressure exceeds safe levels (typically 0.6 MPa). This prevents the tank from bursting. A small amount of water dripping from the valve during heating is normal. If it leaks continuously, the valve may be faulty and needs replacement.
Can I install the water heater outdoors?
No, this model is designed for indoor installation only. It must be protected from freezing temperatures, rain, and direct sunlight. Install in a dry, ventilated area above 4°C.
What spare parts are available for the BST3002?
Common spare parts include the heating element, thermostat, anode rod, pressure relief valve, and gaskets. Use only original Longvie parts to ensure safety and compatibility.
How do I drain the water heater?
Turn off power and cold water supply. Attach a hose to the drain valve (usually at the bottom). Open the drain valve and a hot water tap to allow air in. Drain completely. Close valve and refill before powering on.
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