BCF3900 - Freezer Becken - Free user manual and instructions

Product Type	Chest Freezer
Brand	Becken
Model	BCF3900
Total Capacity	390 Liters
Energy Efficiency Class	E (EU Energy Label)
Annual Energy Consumption	Approximately 280 kWh
Noise Level	41 dB(A)
Climate Class	SN-T (Subnormal to Tropical)
Temperature Range	-18°C to -24°C
Control Type	Mechanical Dial
Defrost Type	Manual Defrost
Fast Freeze Function	Yes
Dimensions (H x W x D)	855 x 1050 x 660 mm
Weight	55 kg
Power Supply	220-240 V, 50 Hz
Power Consumption	150 W
Number of Baskets	2
Door Type	Hinged Lid with Lock
Refrigerant	R600a
Repairability Index	6.5 / 10
Spare Parts Availability	7 years after production
User Manual Languages	English, Spanish, Portuguese

Frequently Asked Questions - BCF3900 Becken

How do I set the temperature on the Becken BCF3900 freezer?

Use the mechanical dial inside the freezer. Turn it clockwise to lower the temperature (colder) and counterclockwise to raise it. Allow 24 hours for temperature stabilization.

How often should I defrost the freezer?

Defrost when ice buildup reaches about 5 mm thickness. Unplug the freezer, remove food, and leave the lid open. Use a plastic scraper; do not use sharp objects. Clean and dry before restarting.

What is the energy consumption of the BCF3900?

The annual energy consumption is approximately 280 kWh, based on standard test conditions. Actual consumption may vary depending on usage.

Why is my freezer making unusual noises?

Normal sounds include a gurgling or hissing from refrigerant flow, and a clicking from the compressor. If a loud rattling or knocking occurs, check that the freezer is level and not touching walls.

Can I install the freezer in an unheated garage?

Yes, the climate class SN-T allows operation from 10°C to 43°C. Ensure the garage does not drop below 10°C, as the freezer may not maintain proper temperatures.

How do I clean the freezer?

Unplug and remove food. Clean the interior with a mixture of warm water and mild detergent. Rinse with clean water and dry thoroughly. Do not use abrasive cleaners.

What should I do if the power goes out?

Keep the lid closed. A full freezer will keep food frozen for about 48 hours. If power is likely to be out longer, consider using dry ice or transferring food to a backup freezer.

Does the freezer have a lock?

Yes, the lid is equipped with a lock to prevent unauthorized access. Use the key provided for locking and unlocking.

What spare parts are available for the BCF3900?

Common spare parts such as the thermostat, lid seal, control knob, and baskets are available for up to 7 years after production. Contact Becken support or authorized dealers.

How do I improve the energy efficiency of my freezer?

Place the freezer in a cool, ventilated area away from heat sources. Keep the lid closed as much as possible. Defrost regularly and avoid overfilling.

USER MANUAL BCF3900 Becken

MANUAL DE INSTRUÇÕES

Dear client,

Thank you for purchasing this product.

The quality of this appliance has been certified by several laboratory tests. This instructions manual is provided to simplify the use of the appliance as well as to guarantee a safe use.

Please read carefully the instructions and safety measures described in this manual.

We sincerely hope you will be satisfied when using your new appliance.

INDEX

1. SAFETY INSTRUCTIONS 4

1.1. Power Supply 5
1.2. Power Cord and Other Cables 5
1.3. Humidity and Water 5
1.4. Cleaning 5
1.5. General Precautions 6

2. OPERATING INSTRUCTIONS 8

2.1. Product Description 8
2.2. Product Usage 9
2.3. Maintenance 14
2.4. Troubleshooting 20

3. TECHNICAL SPECIFICATIONS 23

4. POST-SALE SERVICE 23

5. ENVIRONMENTAL PROTECTION 24

Chest Freezer | Congelador Horizontal | Arca Horizontal

BECKEN

1. SAFETY INSTRUCTIONS

	WARNING
	RISK OF ELECTRIC SHOCKDO NOT OPEN
Warning: to avoid the risk of electric shock, do not remove the cover. The interior does not contain any parts that can be repaired by the user. Ask for the Customer Support Service.

Important Warnings

Before using your appliance read this instructions manual carefully and keep it in a safe place as you may need to consult it in the future.

Before turning on your appliance, and to ensure a safe and correct operation, do not use if:

• It has fallen to the ground;
• You notice any evidence of damage;
• Any anomaly occurs during its operation.

To avoid hazards or deterioration of your appliance through incorrect use it is advisable to read these instructions thoroughly.

Your appliance may not be used for other purposes than the ones intended and solely for household use. Any damage resulting from using the appliance outside this scope, any incorrect use, as well as any manual modifications to the product will not be covered and automatically voids the warranty.

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Assistance

In case of malfunction, take your appliance to the Customer Support Service for assistance.

This appliance can be used by children from the age of 8 and by people with reduced physical, sensorial or mental capabilities and/or lack of experience and knowledge if they have been given instructions on using the appliance safely and if they understand the hazards involved. Children may not play with the appliance. Cleaning and maintenance must not be carried out by children without supervision.

These instructions are also available at www.suporteworten.pt

1.1. Power Supply

Make sure the main voltage is compatible with the appliance's. If this is not the case please consult the Customer Support Service.

1.2. Power Cord and Other Cables

Do not tangle the cord or pull it to disconnect the appliance. Also, keep the cord away from warm surfaces.

Never use the appliance if it has a damaged cable or socket.

Take it to the Customer Support Service for replacement.

1.3. Humidity and Water

Do not use your appliance in humid places. Do not allow the appliance to become wet under any circumstances as this may be dangerous. To avoid fire hazard or electric shock do not expose your appliance to humidity or water. Furthermore, do not place your appliance under water (e.g. for cleaning).

1.4. Cleaning

Before cleaning, be sure to switch off the appliance and remove the plug from the main power supply. Always allow the unit to cool down before cleaning.

To clean the exterior of the product use a dry soft cloth only.

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1.5. General Precautions

• Please follow the instructions in the user manual which will help you to properly install and operate this product and enjoy its advanced features. Please keep the instructions for future reference.
• Read all instructions before using the product.
• Maintenance and service operations are only to be carried out by authorized professionals.
• Any damage caused by manual modifications to the product is not covered by the warranty.
• If this product is used for other purposes than the ones originally intended, or if it is not correctly connected, the product may become damaged and the warranty will be voided.
• This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar non-retail applications.
• Children should be supervised to ensure that they do not play with the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified professionals so to avoid a hazard.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. The appliance must be unplugged after use and before any user maintenance is carried out on it.
• WARNING: Risk of fire / flammable materials.

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• WARNING: Keep ventilation openings unobstructed, either in the appliance enclosure or in the built-in structure.
• WARNING: Do not use any mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer.
• WARNING: Do not damage the refrigerant circuit.
• WARNING: Do not use electrical appliances inside the appliance's food storage compartments, unless those types recommended by the manufacturer.
• WARNING: Please discard the refrigerator according to local rules and regulations for it uses flammable blowing gas and refrigerant.
• Do not use extension cords or ungrounded (two prong) adapters.
• DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
• Take off the doors
• Leave the shelves in place so that children may not easily climb inside. Please remember that the appliance must be unplugged from the mains before trying to install any accessories.
• Refrigerant and cyclopentane foaming material used for the refrigerator are flammable. Therefore, when the refrigerator is scraped, it shall be kept away from any fire source. This appliance can be recovered by a special recovering company with corresponding qualification instead of being disposed by combustion, to prevent damage to the environment or any other harm.

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2. OPERATING INSTRUCTIONS

2.1. Product Description

• This freezer's low temperature may keep food fresh for a long time and it is mainly used to store frozen foods and to make ice.
• This freezer is suitable for storing meat, fish, shrimp, dumplings, rice balls and other foods not to be consumed in short term.

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- Chunks of meat may preferably be divided into small pieces for easy access. Please note that food should be consumed within the shelf time.

The features and accessories of the freezer you bought may be not entirely consistent with the legend, please refer to the packing list.

2.2. Product usage

Temperature Control

Electronic Control

▶ Operation Key and lamp

A. Lock/Unlock Key
B. Boost freezing key
C. Temperature-rise key
D. Temperature-drop key
E. High temperature alarm lamp (the high temperature alarm will ring, the red indicator light will be on and the buzzer will alarm, when the sensor's temperature is detected over -8 and the duration is more than 36 hours. Press the key to cancel the alarm. After the display screen is off, the red light will still be on. When the temperature is back to -8, the red light will be off, and the high temperature alarm is exited).
F. Quick-frozen display lamp (the lamp will be on when you press the quick-frozen key and the lamp will be off when the quick-frozen mode is exited).

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▶ Display area

Display setting temperature.

▶ Display control

• When the appliance is plugged in, the display panel will reach full display after 3s. Then the buzzer rings and the panel display resumes to normal operation.
• Digital display area: Displays a fault code when a failure occurs; displays the temperature or setting mode when no failure occurs;
• Display control (normal operation mode and commodity inspection mode);
• When the appliance is locked, the display screen will go out when there is no key operation for 30s; When a key is operated, the display screen restores to normal display; when a failure concerning “visible fault code” category occurs, the display screen is on and then goes out after 30s.

▶ Lock/ Unlock

• Hold the lock/unlock Key 'A' under the unlock state for 3s; the freezer will enter lock state.
• Hold the lock/unlock Key 'A' under the lock state for 3s; the lock state will be released.
• Note: All other lot lowing functions must be operated under the unlock state.

▶ Conversion between Fahrenheit and Centigrade

• Press Boost Freezing key ‘B’ and Temperature-rise key ‘C’ while the display is in centigrade temperature; the temperature will be displayed in Fahrenheit degrees;
• Press Boost Freezing key 'B' and Temperature-rise key 'C' while the display is in Fahrenheit degrees; the temperature will be displayed in centigrade temperature.

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▶ Temperature Setting

• Centigrade temperature
1. Press the Temperature-rise key 'C' once when the display is in centigrade temperature; the temperature will go up for 1 °C. Once the refrigerator is locked, it will be running according to the set value. The temperature regulation shall be: -24 °C \~ -23 °C \~ -22 °C \~ -13 °C \~ -12 °C.
2. Press the Temperature-drop key 'D' once; the temperature will go down for 1 °C; Once the refrigerator is locked, it will be running according to the set value. The temperature regulations shall be: -12 °C \~ -13 °C \~ -14 °C \~ -22 °C \~ -23 °C \~ -24 °C.
- Fahrenheit temperature
1. Press the Temperature-rise key 'C' once; the temperature will go up for 1 °C; Once the refrigerator is locked, it will be running according to the set value. The temperature regulation shall be: -11 °F \~ -10 °F \~ -9 °F \~9 °F \~ 10 °F.
2. Press the Temperature-drop key 'D' once; the temperature will go down for 1 °F; Once the refrigerator is locked, it will be running according to the set value. The temperature regulation shall be: 10 °F \~9 °F \~ 8 °F \~-9 °F \~ -10 °F\~-11 °F.

▶ Boost Freezing Function

• Enter Boost Freezing mode
• Press the Boost Freezing key 'B'. Once the refrigerator is locked, the Super Freezing function is activated.
• Cancel Boost Freezing
• When in Boost Freezing mode and unlock state, press the Boost Freezing key 'B' or the Temperature-rise key 'C' or the Temperature-drop key 'D' and the Super Freezing function is Cancelled.

When Celsius is set, “-24” will appear on the display screen, and compressors will continuously operate; When Fahrenheit is set, “-11” will appear on the display screen, and compressors will continuously operate;

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▶ Fault Code

Fault Code Description Visible code
E2	Temperature sensor failure of freezing chamber	YES
E9 Failure of high temperature alarm YES

▶ Memory function

The cooler features the power off memory function. When power goes back on again, the wine cooler will operate according to the setting mode before the power went off.

Placement

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Cartoon illustration of a sad cube character with a potted plant nearby, surrounded by sun and a cross symbol (no text or labels)

- Before using the freezer, remove all packaging materials including bottom cushions and foam pads and tapes inside the freezer, tear off the protective film on the door and the freezer body.

- The freezer must be placed in a well-ventilated indoor place; the ground must be flat and sturdy.

- Keep away from heat and avoid direct sunlight. Do not place the freezer in damp or humid places to avoid rust formation or reduce the insulating effect.

- The space above the freezer must be above 70 cm, and it must have a 20 cm gap on both sides and rear to allow heat dissipation.

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Start

- The freezer should wait half an hour before being connected to 220-240 V/50 Hz power when it is firstly started.

- The freezer should run for 2 to 3 hours before loading fresh or frozen foods; in summertime, the freezer should run for more than 4 hours in advance considering that the ambient temperature is high.

Energy saving tips

- The appliance should be in the coolest area of the room, away from heat producing appliances or heating ducts, and from direct sunlight.

- Let hot foods cool down to room temperature before placing them in the appliance. Overloading the appliance forces the compressor to run longer. Foods that take too long to freeze may lose quality, or spoil.

- Be sure to wrap foods properly, and wipe containers dry before placing them in the appliance. This avoids frost from building-up inside the appliance.

- The storage bin should not be lined with aluminium foil, wax paper, or paper towelling. Liners interfere with cold air circulation, making the appliance less efficient.

- Organize and label food to reduce door openings and extended searches. Remove as many items as needed all at once, and close the door as soon as possible.

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2.3. Maintenance

Cleaning

Dust behind the freezer and on the ground should be timely cleaned to improve the cooling effect and energy saving. The freezer's interior should be regularly cleaned to avoid odours. Soft towels or sponge dipped in water and non-corrosive neutral detergents are suggested for cleaning. The freezer should be finally cleaned with clean water and a dry cloth. Open the door for natural drying before the power is turned on.

Illustration of various household items including a jar, spray bottle, and kettle (no text or symbols)

Do not use hard brushes, clean steel balls, wire brushes, abrasives, such as toothpastes, organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items to clean the freezer considering that this may damage its surface and interior.

Do not rinse with water so as not to affect the electrical insulation properties. Please use a dry cloth when cleaning the temperature control knob and all electrical components.

Please unplug the freezer for defrost and cleaning.

Defrost

This freezer should be manually defrosted.

Unplug the freezer and open the freezer's door; Remove foods and the shelving basket before defrosting; Open the outflow holes and drainage holes (and place a water container below the outflow holes); Like this, the indoor frost will naturally melt. Wipe the defrost water with a dry, soft cloth. When the frost softens, an ice scraper could be used to accelerate the de-icing process.

When defrosting, please remove the food and store it in a cool place before removing accessories.

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Other mechanical devices or other means should not be used to accelerate except those recommended by the manufacturer. Do not damage the refrigerant circuit.

Stop using

Foods can be preserved for a couple of hours - even in summer - in case of a power failure; it is recommended to reduce the frequency of opening the door and to avoid placing fresh foods into the freezer. Please unplug the freezer if it is left unused for a long time for cleaning. Keep the door open to avoid odour formation.

Do not turn the freezer upside down and avoid strong vibrations as it must be placed horizontally. The carrying angle cannot be greater than 45^ . Please hold the door and hinge when moving.

Continuous operation is recommended when the freezer is started. Please do not move the freezer under normal circumstances so as not to affect the freezer's service life.

Warnings related to disposal

The freezer's refrigerant and cyclopentane foam materials are combustible materials. Discarded freezers should be isolated from fire sources and cannot be burned. Please transfer the freezer to qualified professional recycling companies for processing to avoid damages to the environment or other hazards.

Please remove the freezer's door and shelves which shall be properly placed somewhere else to avoid children from accidentally entering and playing inside it.

Chest Freezer | Congelador Horizontal | Arca Horizontal

BECKEN

Safety warning symbols

Prohibition symbols

These symbols refer to prohibited matters, and those behaviours are forbidden. Non-compliance with the instructions may result in product damages or endanger the personal safety of users.

Warning symbols

These symbols refer to matters that must be followed, and those behaviours must be strictly executed in line with the operation requirements. Non-compliance with the instructions may result in product damages or endanger the personal safety of users.

Note symbols

These symbols refer to matters to pay attention to, and these behaviours shall be specially noted. Due precautions are needed, or else minor or moderate injuries or product damages will be caused.

This manual contains several important safety information which must be observed by users.

Electricity-related warnings

When unplugging the freezer directly from the socket, please pull the plug, not the power cord. Do not damage the power cord under any circumstances to ensure safety use. Do not use the appliance when the power cord is damaged, or the plug is worn. A worn or damaged power cord should be replaced in manufacture-authorized maintenance stations.

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Please use a dedicated two-hole power socket which is 10A or more, and note that the power socket should not be shared with other electrical appliances.

The power plug should be firmly inserted into the socket to avoid the risk of fire.

Please ensure that the power socket's grounding electrode is equipped with a reliable grounding line.

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In the event there is a leak of gas and other flammable gases, please turn off the gas valve and then open the doors and windows. Do not unplug the freezer and other electrical appliances considering that a spark may cause a fire.

To ensure safety, it is not recommended to place regulators, rice cookers, microwave ovens and other appliances on top of the freezer.

Do not use electrical appliances in the food pan.

Use-related warnings

Do not arbitrarily disassemble or reconstruct the freezer, nor damage the refrigerant circuit; all maintenance regarding this appliance must be conducted by a specialist. A damaged power cord must be replaced by the manufacturer, its maintenance department or related professionals in order to avoid danger.

BECKEN

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The gaps between the freezer's doors and its body are small. Pay attention when placing your hand in these areas to avoid squeezing a finger. Please be gentle when closing the freezer's door to avoid articles from falling over.

Do not pick foods or containers in the freezing chamber with your hands wet when the freezer is running, especially metal containers, to avoid frostbite.

Illustration of a child climbing inside a cube with a broken floor and a sad face, marked with an exclamation mark (no text or symbols on the diagram itself)

Do not allow children to enter or climb onto the freezer to avoid the risk of getting trapped inside or being injured if the freezer falls. Do not spray or wash the freezer; do not put the freezer in damp places or places where the appliance may be easily splashed with water so as not to affect its electrical insulation properties.

Cartoon illustration of a sad, anthropomorphic character with arms and legs, standing on a surface with a warning symbol (no text or labels)

Do not place heavy objects on top of the freezer considering that those may fall when closing the door, and accidentally injure someone. Please remove the plug in case of a power failure or when cleaning. Do not connect the freezer to the power supply within five minutes to avoid damaging the compressor due to successive starts.

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Item placement-related warnings

Do not place flammable, explosive, volatile and highly corrosive items in the freezer to avoid product damages or fire accidents. Do not place flammable items near the freezer to avoid fires.

This product is a household freezer and should only be suitable for storing food. According to national standards, a household freezer should not be used for other purposes, such as blood, drugs or biological products' storage.

Do not place sealed items such as bottled beers and fluid containers and beverages in the freezer to avoid bursts and other losses.

Warnings for energy

• This freezer might not operate consistently when it is running for a long period of time below the low temperature range for which the freezer is designed.
• Effervescent drinks should not be stored in the freezer's food compartments or cabinets or
• In low-temperature compartments or cabinets, and some products, such as iced water, should not be consumed too cold;
• Do not exceed the storage time recommended by the food

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manufacturers for any kind of food and particularly for commercially quick-frozen food in freezer's food and frozen-food storage compartments or cabinets;

• Please take all precautions necessary to avoid an undue rise in the frozen food's temperature while defrosting the refrigerating appliance, such as wrapping the frozen food in several layers of newspaper.
• If there is a rise in the frozen food's temperature during manual defrosting, maintenance or cleaning could shorten the storage life.
• For doors or lids fitted with locks and keys, please keep the keys out of the reach of children and away from the freezer, so to avoid children from being locked inside.

2.4. Troubleshooting

The following simple issues can be handled by the user. Please call the after-sale service department if any of these issues are not settled.

No operation	Check if the freezer is plugged and connected to the power; Check if the temperature control knob is in the work area Failure power or tripping circuit.
Odour	Odorous foods should be closely wrapped; Check if foods are rotten; Check if the interior should be cleaned.

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Long-term compressor operation	It is normal that the freezer operates for a longer period in summer when the room temperature is higher; Do not put too much food in the freezer at once; Do not put foods until the ones inside are cooled; Do not frequently open the freezer's door. If there is a thick frost layer defrost is needed.
Illuminating light does not lights on	Check if the freezer is connected to the power; Check if the indicator light is damaged.
The freezer's door cannot be properly closed	The freezer's door is stuck by food packages; Too much food; Tilt the freezer.
Loud noises	Check if the food is levelled, and if the freezer is balanced; Check if the freezer's parts are properly placed.

Chest Freezer | Congelador Horizontal | Arca Horizontal

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Transient difficulty in door opening	After refrigeration, there will be a pressure difference between the freezer's inside and outside temperatures resulting in a transient difficulty in door opening. This is a normal physical phenomenon.
Freezer enclosure with heat condensation	The freezer's enclosure may emit heat during operation, especially in summer. This is caused by the condenser's radiation, and it is a normal phenomenon.Condensation: the condensation phenomenon will be detected on the freezer's exterior surface and door seals when the humidity outside is high. This is a normal phenomenon, and the condensation can be wiped away with a dry towel.
Airflow soundBuzzClatter	Refrigerants circulating in the refrigerant lines will produce sound and grunts, which is normal and does not affect the cooling effect. A buzz will be generated by the running compressor, especially when starting up or shutting down. The solenoid valve or electric switch valve will clatter, which is a normal phenomenon and does not affect the operation.

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3. TECHNICAL SPECIFICATIONS

This freezer supports 220\~240V/50Hz AC power.

Model Capacity	Energy Efficiency	Dimensions (mm)
BCF3897 200L A++ 696 x 945 x 850
BCF3898 250L A++ 1115 x 696 x 850
BCF3899 300L A++ 1285 x 696 x 850
BCF3900 400L A+ 1424 x 720 x 865

4. POST-SALE SERVICE

BECKEN has designed this appliance in order to guarantee maximum reliability. However, if a problem occurs do not attempt to open the appliance - there is a risk of electrical shock. If you are not able to solve the problem, please contact the Customer Support Service of any Worten, Modelo or Continente store in order to be assisted. Worten Equipamentos para o Lar provides a 2-year warranty for manufacturing defects from the date of purchase of the appliance.

WARNING: any attempt to repair the appliance without contacting the manufacturer or seller will void the warranty.

All users must be familiar with these instructions. Knowing what could go wrong can help prevent problems from occurring.

Chest Freezer | Congelador Horizontal | Arca Horizontal

BECKEN

5. ENVIRONMENTAL PROTECTION

In order to protect the environment, we strive to reduce the volume of packaging used, limiting it to three easily sorted materials: cardboard, paper and plastic.

The appliance is manufactured using recyclable materials after disassembled by a specialized company. Please comply with local regulations concerning the recycling of all materials.

Symbol of a trash bin crossed with no text or labels

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EN

Chest Freezer | Congelador Horizontal | Arca Horizontal

25

Estimado cliente,

Simple line drawing of a person lifting a large box next to a smaller box (no text or symbols)

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Please unplug the freezer for defrost and cleaning.

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Descongelación

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Illustration of a child climbing inside a cube with a falling object, marked with an exclamation mark (no text or symbols on the diagram itself)

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Caro(a) cliente,

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BECKEN

Imported, produced and distributed by:

Worten Equipamentos p/o Lar S.A.