CS-QR20 - Security Camera Planex - Free user manual and instructions
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| Product Type | Security Camera |
| Brand | Planex |
| Model | CS-QR20 |
| Dimensions (approx.) | 100 x 70 x 70 mm |
| Weight | 150 g |
| Power Supply | 5V DC via USB or AC adapter |
| Connectivity | Wi-Fi 802.11 b/g/n |
| Video Resolution | 1920 x 1080 (Full HD) |
| Night Vision | Up to 10 meters |
| Field of View | 110° diagonal |
| Motion Detection | Yes, configurable sensitivity |
| Two-Way Audio | Built-in microphone and speaker |
| Storage | MicroSD card (up to 128 GB) or cloud |
| Operating Temperature | -10°C to 50°C |
| Mounting | Tabletop or wall mountable |
| Color | White |
| LED Indicators | Power and network status |
| Maintenance | Clean lens with soft dry cloth |
| Safety | Mount securely; avoid moisture |
| Compatibility | iOS and Android apps |
Frequently Asked Questions - CS-QR20 Planex
How do I reset the camera to factory defaults?
Press and hold the reset button on the back of the camera for 10 seconds until you hear a beep. The camera will reboot and all settings will be cleared.
Can I use the camera outdoors?
No, the CS-QR20 is designed for indoor use only. It is not weatherproof.
What is the maximum microSD card size supported?
The camera supports microSD cards up to 128 GB. Ensure the card is formatted to FAT32.
How do I connect the camera to my Wi-Fi network?
Download the Planex app, create an account, and follow the in-app instructions to pair the camera. Make sure your phone is connected to the 2.4 GHz network.
Does the camera support cloud storage?
Yes, the camera offers optional cloud storage plans for recorded footage. You can subscribe via the app.
Why is the night vision not working?
Check that the infrared LEDs are not obstructed. In complete darkness, the camera should automatically switch to night vision. If not, ensure the IR mode is enabled in settings.
Can I share access with other users?
Yes, you can invite family members via the app. They will need their own login credentials.
What should I do if the camera goes offline?
First, check your Wi-Fi connection and reboot the camera. If the issue persists, perform a factory reset and reconfigure.
How do I update the camera firmware?
The app will notify you when a firmware update is available. Follow the prompts to install it.
Does the camera have two-way audio?
Yes, it has a built-in microphone and speaker, allowing you to talk to people through the camera using the app.
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