7960G - Phone CISCO - Free user manual and instructions
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| Product Type | IP Phone |
| Brand | Cisco |
| Model | 7960G |
| Display | Backlit LCD, 4 lines |
| Programmable Line Keys | 6 |
| Navigation | 4-way rocker with Select button |
| Hardware Buttons | Hold, Transfer, Conference, Volume, Mute, Headset, Speakerphone, Messages, Directory, Menu, Settings |
| Connectivity | 1x RJ-45 (10/100BASE-T) for LAN/PC |
| Power | Power over Ethernet (PoE) IEEE 802.3af Class 1, or AC adapter (sold separately) |
| Supported Protocols | SCCP (Skinny), SIP with firmware upgrade |
| Dimensions (H x W x D) | 8 x 6 x 3 in (20.3 x 15.2 x 7.6 cm) |
| Weight | Approximately 3 lb (1.36 kg) with base |
| Audio Features | Handset, speakerphone, headset (RJ-9 and dedicated button), full duplex, voice activity detection |
| Call Handling | Hold, transfer, conference, call waiting, caller ID, speed dial, redial, mute |
| Directory | Corporate and personal directory, call history (missed, received, dialed) |
| Installation | Plug-and-play in Cisco CallManager environment, wall-mountable |
| Security | Secure Real-Time Transport Protocol (SRTP), 802.1X authentication, password protection |
| Cleaning | Wipe with a soft, dry cloth; avoid liquid cleaners and abrasives |
| Spare Parts | AC power adapter, handset cord, network cable, wall-mount bracket |
| Repairability | Designed for enterprise use; repair by qualified personnel only; user-accessible parts: handset, cords |
Frequently Asked Questions - 7960G CISCO
How do I set up the Cisco 7960G phone?
Connect the phone to a PoE-enabled switch using an Ethernet cable. If PoE is not available, connect the optional AC power adapter. The phone will automatically register with a Cisco CallManager server if configured. Follow the on-screen prompts for language and time zone.
Can I use the Cisco 7960G with a third-party SIP server?
Yes, the 7960G can run SIP firmware. You need to upgrade the firmware to a SIP-compatible version (e.g., 8.x or later) and configure the SIP server settings through the phone's web interface or via TFTP.
How do I transfer a call?
During an active call, press the Transfer button. Dial the target number and wait for the call to ring. Press Transfer again to complete the transfer. You can also do a blind transfer by pressing Transfer, dialing, and then hanging up.
Why is my phone not powering on?
Check that the Ethernet cable is securely connected to the network switch. Verify that the switch provides PoE (Power over Ethernet). If not, ensure the optional AC adapter is plugged in. Try a different Ethernet cable or switch port.
How do I adjust the volume?
Use the Volume rocker switch on the right side of the phone to adjust the handset earpiece volume during a call. For ringer volume, press Settings, select Ringer Settings, and adjust using the rocker.
Can I use a headset with this phone?
Yes, the 7960G has a dedicated RJ-9 headset port and a Headset button. Connect a compatible headset and press the Headset button to toggle audio. The phone supports both mono and stereo headsets.
How do I set up speed dial?
Go to Settings > Speed Dial and choose an unused line key. Enter the desired number and label. Alternatively, from the directory, highlight a contact, press Settings, and select Add to Speed Dial.
What is the default password for the phone?
The default administration password is usually 'cisco'. To change it, press Settings > Administration > Password. Note that access to administration settings may be restricted by your network administrator.
How do I factory reset the Cisco 7960G?
Factory reset requires access to the phone's administration menu. Press Settings > Administration > Factory Reset. Confirm the reset. The phone will reboot and erase all configured settings. Note: This may require administrator privileges.
Can I mount the phone on the wall?
Yes, the 7960G is wall-mountable. Use the optional wall-mount bracket (sold separately). Attach the bracket to the phone and secure it to the wall with screws. Flip the handset cradle lever for wall use.
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