GW2024P - Router Virtual Access - Free user manual and instructions
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| Product Type | Router |
| Brand | Virtual Access |
| Model | GW2024P |
| Form Factor | 19-inch rackmount, 1U |
| Dimensions (W x D x H) | 17.3 x 10.5 x 1.7 inches (440 x 267 x 43 mm) |
| Weight | 6.6 lbs (3.0 kg) |
| Power Supply | 100-240V AC, 50/60 Hz, internal power supply |
| Power Consumption | 30W (max) |
| Ethernet Ports | 24 x Gigabit Ethernet (10/100/1000) with PoE+ (30W per port) |
| SFP Slots | 2 x Gigabit SFP (fiber) |
| Wireless | Not supported (wired router) |
| Routing Features | Static routing, RIP, OSPF, BGP (optional license) |
| Firewall | Stateful firewall, ACL, NAT, SPI |
| VLAN Support | 802.1Q VLAN, up to 256 VLANs |
| QoS | Traffic shaping, priority queuing (8 queues per port) |
| Management | Web GUI, CLI (SSH/Telnet), SNMP v2c/v3 |
| LED Indicators | Power, System, per-port link/activity/PoE |
| Operating Temperature | 0°C to 50°C (32°F to 122°F) |
| Humidity | 5% to 95% (non-condensing) |
| Safety Certifications | CE, FCC Class A, RoHS |
| Maintenance | Clean with a soft dry cloth; avoid liquids. Keep vents clear. |
| Spare Parts / Repairability | Contact Virtual Access support for replacement power supply or PoE modules. |
| General Information | Firmware updates available via web interface. User manual downloadable from Virtual Access website. |
Frequently Asked Questions - GW2024P Virtual Access
How do I perform a factory reset on the GW2024P?
Locate the reset button on the front panel. Press and hold it for 10 seconds using a paperclip until the system LED blinks. Release to restore factory defaults.
What is the default IP address for accessing the web interface?
The default IP address is 192.168.1.1. Connect a computer to any LAN port and set it to a static IP in the same subnet (e.g., 192.168.1.100). Then open a browser and go to https://192.168.1.1. Use admin/admin as default credentials.
Can I use the GW2024P as a switch only?
Yes. Disable DHCP and routing features in the web interface. The device will function as a managed Layer 2 switch with PoE support.
How do I enable PoE on a specific port?
In the web GUI, navigate to PoE Management > Port Settings. Select the desired port and set PoE mode to Enabled. You can also set a priority and maximum power budget.
Does the GW2024P support VLANs?
Yes, it supports 802.1Q VLAN tagging up to 256 VLANs. Configure VLANs under Switching > VLANs. You can create trunk ports and assign access ports to specific VLANs.
What should I do if the device is not powering on?
Check the power cable connection and ensure the outlet is live. Try a different power cord. If still no power, the internal power supply may be faulty. Contact Virtual Access support for replacement.
How can I update the firmware?
Download the latest firmware from the Virtual Access support website. Go to System > Firmware Update in the web GUI, upload the file, and follow the prompts. Do not power off during update.
Is the GW2024P compatible with fiber internet?
Yes, the GW2024P has two SFP slots for Gigabit fiber modules (SFP, not included). Use fiber transceivers to connect to fiber optic networks.
What is the maximum PoE power budget?
The total PoE power budget is 400W, with up to 30W per port (PoE+). Ensure total connected device power does not exceed this limit.
Can I configure the device via command line?
Yes, SSH and Telnet access are available. Default credentials are admin/admin. Use CLI commands for advanced configuration like routing protocols and ACLs.
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