E830FD - Server Promise Technology - Free user manual and instructions
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| Product Type | RAID Controller (Server Adapter) |
| Form Factor | PCI Express 3.0 x8 Low Profile |
| Host Interface | PCI Express 3.0 x8 |
| Drive Interface | 8x SATA 6Gb/s or SAS 12Gb/s ports |
| RAID Levels | 0, 1, 5, 6, 10, 50, 60, JBOD |
| Supported Drives | SATA HDD/SSD, SAS HDD/SSD |
| Dimensions (L x H) | 167.64 mm x 68.91 mm (standard bracket) |
| Weight | Approx. 150 g |
| Power Consumption | Typical 12W (idle) / 20W (full load) |
| Operating Temperature | 0°C to 55°C |
| Storage Temperature | -20°C to 80°C |
| Relative Humidity | 5% to 90% non-condensing |
| Key Features | Hardware RAID, Cache Memory (1GB DDR3), Battery Backup Unit (optional) |
| Maintenance | Keep vents clean, update firmware, monitor RAID status via software |
| Safety | ESD sensitive – handle with anti-static precautions; install in grounded server chassis |
| Spare Parts | Replacement battery, SAS/SATA cables, low-profile bracket |
| General Information | Designed for enterprise servers needing reliable RAID performance with mixed SATA/SAS drives; supports online capacity expansion and drive roaming |
Frequently Asked Questions - E830FD Promise Technology
What operating systems are compatible with the E830FD?
The E830FD supports Windows Server, Linux (Red Hat, CentOS, Ubuntu), VMware ESXi, and FreeBSD. Download drivers from Promise Technology website.
Can I mix SATA and SAS drives on the same controller?
Yes, the E830FD supports mixed SATA and SAS drives, but mixing them in a RAID array is not recommended for performance and reliability.
How do I initialize a new RAID array?
Use the Promise WebPAM PRO management utility or the BIOS-based utility (Ctrl+M at boot) to create and configure RAID volumes.
What is the maximum drive capacity supported?
The controller supports drives up to 18TB (tested) and can manage arrays exceeding 2TB using 64-bit LBA.
Does the E830FD support hot-swapping drives?
Yes, if the chassis supports hot-swap, the controller can detect and rebuild arrays automatically with hot spare drives.
How do I update the firmware?
Download the latest firmware from the Promise Technology support page and update via WebPAM PRO or the Bootable Firmware Update Disk.
What does the battery backup (BBU) do?
The optional BBU protects cached data during power loss. It ensures writes are completed when power is restored.
Can I use this controller in a desktop PC?
Yes, it can be used in any PC with a PCIe x8 slot, but it is designed for servers. Ensure adequate cooling.
How many drives can I connect with an expander?
Using a SAS expander, the E830FD can support up to 256 drives via its 8 ports (each expander port supports multiple drives).
Where can I find the user manual?
The user manual is available for free download in PDF format on Notice-Facile.com and the Promise Technology website.
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