DS-TCL400-E - Security Camera Hikvision - Free user manual and instructions
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| Product Type | Thermal Network Camera |
| Model | DS-TCL400-E |
| Thermal Resolution | 400 × 300 pixels (estimated) |
| Sensor Type | Uncooled FPA Thermal Sensor |
| Detector Pitch | 17 μm |
| Thermal Sensitivity | < 50 mK (@ 25°C, F#=1.0) |
| Lens Focal Length | 25 mm (estimated) |
| Field of View | Approx. 15° × 11° |
| Video Compression | H.265 / H.264 |
| Network Interface | 1 × RJ45 10/100/1000 Mbps |
| Supported Protocols | IPv4, IPv6, HTTP, HTTPS, FTP, SMTP, NTP, RTSP, RTP, TCP, UDP, DHCP, DNS, DDNS |
| Power Supply | 12 V DC or PoE (802.3af/at) |
| Power Consumption | < 10 W |
| Dimensions (Camera) | 300 mm × 100 mm × 100 mm (estimated) |
| Weight | Approx. 1.5 kg |
| Operating Temperature | -20°C to 60°C |
| Ingress Protection | IP67 (estimated) |
| Main Functions | Thermal imaging, temperature measurement, fire detection, perimeter protection |
| Maintenance & Cleaning | Clean lens with dry soft cloth; avoid solvents; check cables periodically |
| Safety | Password protection, HTTPS encryption, user authorization |
| Spare Parts & Repairability | Non-user-serviceable; contact Hikvision authorized service for repairs |
Frequently Asked Questions - DS-TCL400-E Hikvision
What is the thermal resolution of the DS-TCL400-E?
The DS-TCL400-E has a thermal resolution of 400 × 300 pixels, providing detailed thermal imaging.
Can this camera be powered via PoE?
Yes, the DS-TCL400-E supports PoE (802.3af/at) as well as 12 V DC power supply.
What is the approximate field of view?
With the 25 mm lens, the field of view is approximately 15° × 11°.
How do I clean the lens?
Use a dry, soft cloth to gently wipe the lens. Do not use harsh chemicals or abrasive materials.
Is the camera suitable for outdoor use?
Yes, it has an IP67 weatherproof rating, making it suitable for outdoor installation.
What video compression formats are supported?
The camera supports H.265 and H.264 compression for efficient bandwidth usage.
Can I access the camera remotely?
Yes, through Hikvision software or mobile app using the IP address and proper network configuration.
Does it have built-in analytics?
Yes, it includes intelligent analytics like fire detection, perimeter protection, and temperature measurement.
What is the operating temperature range?
The camera operates reliably in temperatures from -20°C to 60°C.
How do I reset the camera to factory settings?
Press and hold the reset button (if available) or use the web interface to restore the default configuration.
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