DWC-400 - Security Camera FIRST ALERT - Free user manual and instructions
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| Product Type | Indoor/Outdoor Security Camera |
| Brand | First Alert |
| Model | DWC-400 |
| Dimensions (H x W x D) | 3.5 x 2.5 x 2.5 inches |
| Weight | 0.5 lbs (227 g) |
| Power Source | AC adapter (included) or 4 AA batteries (not included) |
| Video Resolution | 1080p Full HD |
| Field of View | 130° diagonal |
| Night Vision | Up to 30 ft (9 m) infrared |
| Motion Detection | Passive infrared (PIR) sensor |
| Two-Way Audio | Built-in microphone and speaker |
| Connectivity | 2.4 GHz Wi-Fi (802.11 b/g/n) |
| Compatibility | iOS and Android via First Alert app |
| Storage | Cloud subscription (optional) or local microSD card (up to 128 GB, not included) |
| Weather Resistance | IP65 rated (outdoor use) |
| Operating Temperature | -4°F to 122°F (-20°C to 50°C) |
| Maintenance | Clean lens with soft dry cloth; periodically check for firmware updates |
| Safety Certifications | ETL, FCC, RoHS |
| Parts & Repairability | No user-serviceable parts; contact First Alert support for repair/replacement |
| General Information | Includes mounting kit, quick start guide, and warranty card |
Frequently Asked Questions - DWC-400 FIRST ALERT
How do I set up the DWC-400 camera?
Download the First Alert app, create an account, and follow the in-app instructions to connect the camera to your Wi-Fi network. Ensure the camera is powered on and within range of your router.
Can I use the camera outdoors?
Yes, the DWC-400 is IP65 weather-resistant, making it suitable for outdoor use in rain or snow. However, avoid direct exposure to heavy downpours.
What is the battery life?
When using batteries (not included), the camera can last up to 6 months with moderate motion events. For continuous use, connect the included AC adapter.
How do I view the camera feed remotely?
Open the First Alert app on your smartphone or tablet. You can view live video, receive motion alerts, and use two-way audio from anywhere.
Does the camera support cloud storage?
Yes, optional cloud plans are available for recording and playback. Alternatively, insert a microSD card (sold separately) for local storage.
Why is my camera not connecting to Wi-Fi?
Ensure your router is broadcasting a 2.4 GHz signal (5 GHz not supported). Restart the camera and router, and check that the app is up to date.
How do I reset the camera to factory settings?
Press and hold the reset button on the camera for 10 seconds until the LED flashes red. Release and wait for the camera to reboot.
What should I do if the night vision is blurry?
Clean the lens with a soft, dry cloth. Make sure there are no obstructions like spider webs or dirt blocking the infrared LEDs.
Can I share access with family members?
Yes, in the app, you can invite other users via email. They will need to create a First Alert account to access the camera.
Is the camera compatible with smart home systems?
The DWC-400 works with Amazon Alexa and Google Assistant for voice control. Enable the First Alert skill in your smart home app.
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