DI260800 - Washing machine GAGGENAU - Free user manual and instructions
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| Product Type | Built-in dishwasher |
| Brand | Gaggenau |
| Model | DI260800 |
| Appliance Height | 81.5 cm |
| Weight | Max. 60 kg |
| Voltage | 220 - 240 V, 50 Hz - 60 Hz |
| Power Rating | 2000 - 2400 W |
| Fuse | 10 - 16 A |
| Water Pressure Range | 0.05 MPa (0.5 bar) - 1 MPa (10 bar) |
| Inlet Rate | Min. 10 l/min |
| Water Temperature | Cold water; hot water max. 60 °C |
| Capacity | 13 place settings |
| Programmes | Auto 35-45°C, Auto 45-65°C, Auto 65-75°C, Eco 50°C, Quick Wash 45°C, Machine Care |
| Additional Functions | Intensive, ExtraDry, Power, Remote Start, Home Connect |
| Drying System | Zeolith drying |
| Sensor System | AquaSensor, load sensors, adjustable sensitivity |
| Safety Features | Childproof lock, AQUA-STOP system, water protection system |
| Connectivity | Home Connect (Wi-Fi), Remote Diagnostics |
| Interior Lighting | EmotionLight (adjustable) |
| Basket Features | Top basket with height adjustment, bottom basket, cutlery drawer, baking sheet spray head |
| Water Softening System | Adjustable water hardness settings (0-62 °E) |
| Rinse Aid System | Adjustable dosage (0-6), can be switched off |
| Spare Parts | Genuine spare parts available from manufacturer or customer service |
| Repairability | Designed for repair by trained specialist staff; spare parts available |
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USER MANUAL DI260800 GAGGENAU
1.1 General information...... 4
1.2 Intended use...... 4
1.3 Restriction on user group...... 4
1.4 Safe installation 4
1.5 Safe use 6
1.6 Damaged appliance...... 7
1.7 Risk to children 8
1.8 Safety systems 9
2 Preventing material damage ..... 10
2.1 Safe installation 10
2.2 Safe use 10
3 Childproof lock.... 11
3.1 Door lock.... 11
4 Environmental protection and saving energy.... 11
4.1 Disposing of packaging ..... 11
4.2 Saving energy...... 12
4.3 Zeolith drying ②....12
4.4 AquaSensor.... 12
4.5 Sensors 12
5 Installation and connection...... 13
5.1 Scope of supply 13
5.2 Installing and connecting the appliance.... 13
5.3 Drainage connection ..... 14
5.4 Drinking water connection ..... 14
5.5 Electrical connection ...... 14
6 Familiarising yourself with your appliance.... 15
6.1 Appliance 15
6.2 Controls 17
7 Programmes 19
7.1 Personalisation function ☐..... 21
8 Additional functions ...... 21
9 Features.... 22
9.1 Top basket 22
9.2 Bottom basket 24
9.3 Cutlery basket 25
9.4 Cutlery drawer 25
9.5 Etagere 27
9.6 Folding prongs 27
9.7 Baking sheet spray head ..... 28
9.8 Optional extra cleaning area .... 28
9.9 Basket heights.... 29
10 Before using for the first time.... 30
10.1 Performing initial start-up ..... 30
11 Water softening system...... 30
11.1 Overview of water hardness settings 31
11.2 Setting the water softening system 31
11.3 Special salt 31
11.4 Switching off the water softening system 32
12 Rinse aid system.... 32
12.1 Rinse aid 32
12.2 Setting the amount of rinse aid.... 33
12.3 Switching the rinse aid system off 33
13 Detergent 34
13.1 Suitable detergents 34
13.2 Unsuitable detergents ...... 35
13.3 Information on detergents ..... 35
13.4 Adding detergent 35
14 Tableware 36
14.1 Damage to glass and tableware.... 37
14.2 Arrange tableware 37
14.3 Removing tableware...... 38
15 Basic operation 38
15.1 Opening appliance door ..... 38
15.2 Switching on the appliance .... 39
15.3 Setting a programme 39
15.4 Setting additional functions .... 39
15.5 Setting timer programming .... 39
15.6 Starting the programme ...... 39
15.7 Interrupting programme ..... 40
15.8 Terminate programme...... 40
15.9 Display programme information.... 40
15.10 Switching off appliance ..... 40
16 Basic settings.... 41
16.1 Overview of basic settings ..... 41
16.2 Changing basic settings...... 43
16.3 Setting the time 43
17 Home Connect 43
17.1 Home Connect quick start ..... 44
17.2 Home Connect settings...... 44
17.3 Remote Start □...... 44
17.4 Remote Diagnostics 45
17.5 Software update 45
17.6 Data protection.... 45
18 Cleaning and servicing...... 45
18.1 Cleaning the tub 45
18.2 Cleaning products 46
18.3 Tips on appliance care...... 46
18.4 Machine Care 46
18.5 Filter system 47
18.6 Cleaning spray arms 48
19 Troubleshooting.... 50
19.1 Clean wastewater pump...... 63
20 Transportation, storage and disposal 63
20.1 Removing the appliance ..... 63
20.2 Protect appliance from frost... 64
20.3 Transporting the appliance .... 64
20.4 Disposing of old appliance .... 64
21 Customer Service.... 65
21.1 Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) 65
21.2 AQUA-STOP guarantee ..... 65
22 Technical specifications...... 66
22.1 Information regarding Free and Open Source Software.... 66
23 Applicable standard.... 66

1 Safety
Observe the following safety instructions.
1.1 General information
- Read this instruction manual carefully.
- Keep the instruction manual and the product information safe for future reference or for the next owner.
■ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
■ For cleaning household tableware.
■ In private households and in enclosed spaces in a domestic environment.
■ Up to an altitude of 2500 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 8 years away from the appliance and power cable.
1.4 Safe installation
⚠ WARNING – Risk of injury!
Improper installation may cause injury.
- When installing and connecting the appliance, follow the instructions in the manual and installation instructions.
⚠ WARNING – Risk of electric shock!
Incorrect installation is dangerous.
- Connect and operate the appliance only in accordance with the specifications on the rating plate.
▶ Always use the supplied power cable for the new appliance. - Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
- The protective conductor system of the domestic electrical installation must be properly installed.
▶ Never equip the appliance with an external switching device, e.g. a timer or remote control. - When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
- When installing the appliance, check that the power cable is not trapped or damaged.
Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous.
▶ Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve.
▶ Never cut through the supply hose. The supply hose contains electric power cables.
⚠ WARNING – Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶ Do not use extension cables or multiple socket strips.
If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.
Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit.
▶ Check that there is a distance of at least 5 cm between the appliance and installation lines.
⚠ WARNING – Risk of injury!
Hinges move when opening and closing the appliance door and can cause injury.
▶ If built-under or integrable appliances are not positioned in a cavity so that one side is accessible, the hinge area must be covered at the side with a piece of wood.
⚠ WARNING – Risk of tipping!
Improper installation may cause the appliance to tip up.
▶ Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.
1.5 Safe use
⚠ WARNING – Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.
- Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
⚠ WARNING – Risk of explosion!
Adding solvents to the interior of the appliance may cause explosions.
▶ Never add solvents to the interior of the appliance.
Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts in the interior of the appliance may cause explosions.
▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans), e.g. for the Machine Care programme.
⚠ WARNING – Risk of injury!
Leaving the appliance door open may result in injury.
▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping.
▶ Do not sit or stand on the appliance door when open.
Knives and utensils with sharp points can cause injuries.
- Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.
⚠ WARNING – Risk of scalding!
If you open the appliance door while the programme is running, hot water may splash out of the appliance.
- Open the appliance door carefully if the programme is still running.
⚠ WARNING – Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
- Do not use steam- or high-pressure cleaners to clean the appliance.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with hot appliance parts or heat sources.
▶ Never let the power cord come into contact with sharp points or edges.
▶ Never kink, crush or modify the power cord.
⚠ WARNING – Risk of burns!
The blow opening of the Zeolith container becomes hot and can cause burns.
▶ Never touch the blow opening of the Zeolith container.
1.6 Damaged appliance
⚠ WARNING – Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never operate an appliance with a cracked or fractured surface.
▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
en Safety
- If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
▶ Call customer services. → Page 65 Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
1.7 Risk to children
⚠ WARNING – Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.
- Keep packaging material away from children.
▶ Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate.
- Keep small parts away from children.
▶ Do not let children play with small parts.
Children may become trapped in the appliance and suffocate.
▶ Use the childproof lock if fitted.
▶ Never let children play with or operate the appliance.
⚠ WARNING – Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
- With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
⚠ WARNING – Risk of crushing!
With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
- Keep an eye on children when opening and closing the appliance door.
WARNING – Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
- Keep children away from detergent and rinse aid products.
- Keep children away from the appliance when open. The water in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.
⚠ WARNING – Risk of injury!
Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
- Keep children away from the appliance when open.
1.8 Safety systems
Protect children from possible hazards resulting from the appliance.
The appliance is equipped with a Childproof lock → Page 11.
2 Preventing material damage
2.1 Safe installation
ATTENTION!
Improper installation of the appliance may cause damage.
- If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher in the installation instructions for the individual appliances.
- If there is no information or if the installation instructions do not include the relevant information, contact the manufacturer of these appliances to check that the dishwasher can be installed above or below these appliances.
- If no information is available from the manufacturer, the dishwasher should not be installed above or below such appliances.
- To ensure the safe operation of all domestic appliances, continue following the installation instructions for the dishwasher.
- Do not install the dishwasher under a hob.
- Do not install the dishwasher near heat sources, e.g. radiators, heat storage tanks, ovens or other appliances that generate heat.
Contact between the appliance and water pipes may lead to corrosion of these pipes, possibly causing them to leak.
- Check that there is a distance of at least 5 cm between the appliance and the water pipe. The pipes supplied for the drinking water and waste water connections are not affected here.
Modified or damaged water hoses may result in material damage and damage to the appliance.
▶ Never kink, crush, modify or cut through water hoses.
- Only use the water hoses supplied with the appliance or genuine spare hoses.
▶ Never re-use water hoses that have been used before.
If the water pressure is too high or too low, the appliance may not be able to operate properly.
- Ensure that the water pressure in the water supply system is min. 0.05 MPa (0.5 bar) and max. 1 MPa (10 bar).
- If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.
2.2 Safe use
ATTENTION!
Escaping water vapour can damage fitted units.
- When the programme ends, leave the appliance to cool down for a while before opening the door.
Special salt for dishwashers can damage the tub due to corrosion.
- To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the programme starts.
Detergent may damage the water softening system.
- Only fill the dispenser of the water softening system with special dish-washer salt.
Unsuitable cleaning agents may damage the appliance.
▶ Do not use a steam cleaner.
So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.
To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.
3 Childproof lock
The childproof lock lets you protect children from possible hazards resulting from the appliance.
The appliance is equipped with a door lock.
3.1 Door lock
The door lock is a mechanical safety system and makes it more difficult to open the appliance door.
You can activate or deactivate the door lock.
WARNING
Risk of suffocation!
Children may become trapped in the appliance and thus suffocate.
▶ Activate the door lock and close the appliance door.
→ "Opening appliance door", Page 38
Activating the door lock
Note: The door lock remains activated until it is deactivated manually.
-
Open the appliance door.
-
Pull the catch of the childproof lock forwards ① and close the appliance door ②

Deactivating the door lock
- Open the appliance door.
- Push the catch of the childproof lock to the right ① and slide it backwards ②

- Close the appliance door.
4 Environmental protection and saving energy
4.1 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
- Sort the individual components by type and dispose of them separately.
4.2 Saving energy
If you follow these instructions, your appliance will use less electricity and less water.
Use the Eco 50 ° programme.
√ The Eco 50 ° programme is energy-efficient and environmentally friendly.
→ "Programmes", Page 19
Change the sensor setting to the default.
√ Consumption is reduced.
→ "Sensors", Page 12
Zeolith drying automatically helps to save energy.
→ "Zeolith drying ②, Page 12
4.3 Zeolith drying ②
The appliance features a Zeolith container. Zeolith drying lets you save energy.
Zeolite is a mineral that can store moisture and heat energy and then release them again.
During dishwashing heat energy is used to heat up the washing water and dry the mineral.
During the drying phase moisture from the interior of the dishwasher is stored in the mineral and heat energy is released. The heat energy is blown out into the interior of the dishwasher with dry air. This speeds up and improves drying.
Zeolith drying therefore saves a great deal of energy.
Tip: To avoid impairing Zeolith drying performance, do not position tableware parts directly in front of the intake opening or the blow opening of the Zeolith container.
Do not position heat-sensitive tableware parts directly in front of the blow opening of the Zeolith container.
→ "Appliance", Page 15
4.4 AquaSensor
The AquaSensor is an optical measuring device (light barrier) which measures the turbidity of the rinsing water. You can save water with the AquaSensor.
Use of the AquaSensor depends on the programme. If the soiling level is high, the rinsing water is drained off and replaced with fresh water. If the soiling level is lower, the rinsing water is used in the next wash cycle, so reducing water consumption by 3-6 litres. In the automatic programmes the temperature and run time are additionally adjusted to the level of soiling.
4.5 Sensors
The sensors adjust the programme sequence and strength in the automatic programmes depending on the level and type of soiling.
The sensor has different sensitivity settings that can be changed in the basic settings.
→ "Changing basic settings", Page 43
| Sensor setting | Description |
| Standard Optimum setting for a mixed load and heavily soiled table-ware. Saves both energy and water. | |
| Sensitive Adjusts the pro-gramme strength for effective removal of food remnants even with low soiling levels. Energy and water consumption are adjusted accordingly. | |
| Very sensitive Adjusts the pro-gramme strength for difficult conditions of use, e.g. stubborn dried-on food remnants. Recommended setting when using organic or ecological detergents containing low levels of active agents. Energy and water consumption are adjusted accordingly. | |
5 Installation and connection
To ensure proper operation, connect the appliance to the power and water supply correctly. Observe the specified criteria and the installation instructions.
5.1 Scope of supply
After unpacking all parts, check for any damage in transit and completeness of the delivery.
If you have any complaints, contact the dealer who sold you the appliance or our Customer Service.
The delivery consists of the following:
■ Dishwasher
■ Operating instructions
■ Installation Instructions
■ Further information documents
■ Installation material
■ Steam guard plate
■ Salt filling aid funnel
■ Mains cable
■ Quick reference guide
5.2 Installing and connecting the appliance
You can position your built-under or integrable appliance in a fitted kitchen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appliance, you must stop it from tipping over, e.g. by screwing it to the wall or installing it under a continuous work-top that is securely connected to adjacent cabinets.
- Follow the safety instructions. → Page 4
- Follow the instructions for electrical connection. → Page 14
- Check the Scope of supply and the condition of the appliance.
- Consult the installation instructions for the installation dimensions required.
- Make the appliance level using the height-adjustable feet.
Make sure that the appliance is standing on the floor securely. - Install the drainage connection. → Page 14
- Install the drinking water connection. → Page 14
- Connect the appliance to the power supply.
5.3 Drainage connection
Connect your appliance to drainage connection so dirty water is discharged via the wash cycle.
Installing the drainage connection
- Consult the installation instructions supplied for the steps required here.
- Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts.
- When doing so, check that the wastewater hose is not kinked, crushed or twisted.
- Also check that there is no cover in the drainage system preventing the wastewater from being discharged.
5.4 Drinking water connection
Connect your appliance to a drinking water connection.
Installing the drinking water connection
Note
■ If you are replacing the appliance, you must use a new water supply hose.
1. Consult the installation instructions supplied for the steps required here.
2. Connect the appliance to the drinking water connection using the enclosed parts.
Observe the Technical data → Page 66.
3. When doing so, check that the drinking water connection is not kinked, crushed or twisted.
5.5 Electrical connection
Connecting the appliance to the electricity supply
Notes
■ Please follow the Safety instructions → Page 4.
■ Connect the appliance to alternating current only, in the range of 220 - 240 V and 50 Hz - 60 Hz.
■ Please note that the water safety system is only functional if there is a power supply.
1. Insert the non-heating appliance plug of the power cable into the appliance.
2. Insert the mains plug of the appliance into a nearby socket.
The connection data for the appliance can be found on the rating plate.
3. Check that the mains plug is inserted properly.
6 Familiarising yourself with your appliance
Due to continuous improvements to the product, some content and illustrations in this user manual may not entirely correspond with the product you have received. The information presented in this document is subject to change without prior notice. The product specifications shown on the rating plate of the appliance apply. We thank you for your understanding.
6.1 Appliance
You can find an overview of the parts of your appliance here.

| 1 | Rating plate Rating plate with E number and FD number → Page 65.The data you need for Customer Service → Page 65. | |
| 2 | Detergent dispenser | Detergent → Page 34 is added to the detergent dispenser. |
| 3 | Bottom basket | Bottom basket → Page 24 |
| 4 | Dispenser for special salt Add special salt to the dispenser for special salt.→ "Water softening system", Page 30 | |
| 5 | Lower spray arm The lower spray arm washes the tableware in the bottom basket.If the tableware has not been washed properly, clean the spray arms.→ "Cleaning spray arms", Page 48 | |
| 6 | Tablet collecting tray During the wash cycle tablets automatically fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve. | |
| 7 | Top basket | Top basket → Page 22 |
| 8 | Cutlery drawer | Cutlery drawer → Page 25 |
| 9 | EmotionLight Interior lighting of the appliance.→ "Overview of basic settings", Page 41 | |
| 10 | Etagere | Etagere → Page 27 |
| 11 | Upper spray arm The upper spray arm washes the tableware in the top basket.If the tableware has not been washed properly, clean the spray arms.→ "Cleaning spray arms", Page 48 | |
| 12 | Intake opening of the Zeolith container | The intake opening is required for Zeolith drying → Page 12. |
| 13 | Blow opening of the Zeolith container | The blow opening is required for Zeolith drying → Page 12. |
| 14 | Filter system | Filter system → Page 47 |
| 15 | Cutlery basket | Cutlery basket → Page 25 |
| 16 | Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.→ "Rinse aid system", Page 32 | |
6.2 Controls
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
With some buttons you can perform different functions.

flowchart
graph TD
A["Start"] --> B["+"]
B --> C["+"]
C --> D["+"]
D --> E["+"]
E --> F["+"]
F --> G["+"]
G --> H["+"]
H --> I["+"]
I --> J["+"]
J --> K["+"]
K --> L["+"]
L --> M["+"]
M --> N["+"]
N --> O["+"]
O --> P["+"]
P --> Q["+"]
Q --> R["+"]
R --> S["+"]
S --> T["+"]
T --> U["+"]
U --> V["+"]
V --> W["+"]
W --> X["+"]
X --> Y["+"]
Y --> Z["+"]
Z --> AA["+"]
AA --> AB["+"]
AB --> AC["+"]
AC --> AD["+"]
AD --> AE["+"]
AE --> AF["+"]
AF --> AG["+"]
AG --> AH["+"]
AH --> AI["+"]
AI --> AJ["+"]
AJ --> AK["+"]
AK --> AL["+"]
AL --> AM["+"]
AM --> AN["+"]
AN --> AO["+"]
AO --> AP["+"]
AP --> AQ["+"]
AQ --> AR["+"]
AR --> AS["+"]
| 1 | ON/OFF button ⏻and reset button Reset 4 sec. | Switching on the appliance → Page 39Switching off the appliance → Page 40Terminating the programme → Page 40 |
| 2 | Programme buttons | Programmes → Page 19 |
| 3 | Info button ,If you press , the display shows information about selected programmes, basic settings and additional functions.If you press ,for approx. 3 seconds, you can open the menu.→ "Changing basic settings",Page 43 | |
| 4 | Rinse aid refill indicator Rinse aid system→ "Adding rinse aid", Page 33 | |
| 5 | Special salt refill indicator | Water softening system→ "Adding special salt", Page 31 |
^1 Depending on the appliance specifications
en Familiarising yourself with your appliance
| 6 | Display Remote Start1 | If you have activated the function and are controlling the appliance via the Home Connect app, the display lights up on the appliance. |
| 7 | WLAN display | Home Connect → Page 43 |
| 8 | Timer programming Setting timer programming → Page 39 | |
| 9 | Remote Start | → "Remote Start", Page 44 |
| 10 | Programme buttons and additional functions | Programmes → "Programmes", Page 19Additional functions → "Additional functions", Page 21 |
| 11 | Start button Start | Starting the programme → Page 39 |
| 12 | <>buttons You can use these buttons to scroll between the basic settings. → "Changing basic settings", Page 43 | |
| 13 | Setting buttons Changing the basic settings → Page 43 | |
| 14 | Door opener | Opening appliance door → Page 38 |
| 15 | Display1 | The display shows information about programmes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons. → "Changing basic settings", Page 43 |
| 16 | Display The display shows information about programmes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons. → "Changing basic settings", Page 43 | |
^1 Depending on the appliance specifications
7 Programmes
You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the additional function selected. The run-
ning time will change if the rinse aid system is switched off or rinse aid needs to be added.
The consumption values can be found in the quick reference guide. The consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Different influencing factors such as water temperature or pipe pressure may result in deviations.
| Programme Use Programme sequence | Additional functions | ||
| AUTO Auto 35-45°C | Tableware:■ Cleaning delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemware in the stemware basket.Level of soiling:■ Removing lightly adhering fresh food remnants. | Sensor-controlled:■ Optimised by sensors depending on the soiling of the washing water. | ExtraDry Intensive Power → "Additional functions", Page 21 |
| AUTO Auto 45-65° | Tableware:■ Cleaning mixed tableware and cutlery.Level of soiling:■ Removing common household food remnants lightly dried-on. | Sensor-controlled:■ Optimised by sensors depending on the soiling of the rinsing water. | All → "Additional functions", Page 21 |
| AUTOAuto 65-75° | Tableware:■ Pots and pans, non-fragile tableware and cutlery.Level of soiling:■ Removing stubborn burned or dried-on food remnants containing starch and protein. | Sensor-controlled:■ Optimised by sensors depending on the soiling of the rinsing water. | All→ "Additional functions", Page 21 |
| Eco 50° | Tableware:■ Cleaning mixed tableware and cutlery.Level of soiling:■ Removing common household food remnants lightly dried-on. | Most economical programme:■ Pre-Rinse■ Cleaning■ Intermediate rinse■ Final rinse■ Dry | All→ "Additional functions", Page 21 |
| Quick Wash 45°C | Tableware:■ Cleaning delicate tableware, cutlery, temperature-sensitive plastics and glasses.Level of soiling:■ Removing lightly adhering fresh food remnants. | Time-optimised:■ Cleaning■ Intermediate rinse■ Final rinse | ExtraDry→ "Additional functions", Page 21 |
| Machine Care | Use only if appliance is unloaded. | Machine Care None | |
| Personalisation function | --- | ||
Note: The relatively long running time in the Eco 50 ° programme is due to longer soaking and drying times. This results in optimal consumption values.
7.1 Personalisation function

You can save a combination of a programme and an additional function to the ☐ button.
Save the programme via the
Home Connect app or on the appli- ance.
The pre-rinse program is saved to this button at the factory. Pre-rinse is suitable for all types of tableware. The tableware undergoes intermediate cleaning via cold rinsing.
When programmes have been downloaded and on delivery of the appliance, the name of the programme will be displayed in the app. The display alternately shows "App-Program" and the remaining running time.
Tip: You can use the Home Connect app to download additional programmes and save them to the button. ^1
Saving Personalisation function ☐ on the appliance
-
Press ⏻
-
Press the right programme button.
→ "Programmes", Page 19
- Press the button for the relevant additional function.
→ "Additional functions", Page 21
- Press ☐ for 3 seconds.
√ The selected programme and the additional function will flash.
√ flashes.
√ The programme and the additional function are saved.
Tip: To reset the programme to the pre-rinse programme stored at the factory, use the Home Connect app ^1 or reset your appliance to the factory
settings.
→ "Overview of basic settings",
Page 41
8 Additional functions
You can find an overview of the additional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration.
| Additional function | Use |
| Intensive | Switch on with mixed loads containing tableware with different soil-ing levels, e.g. place very soiled pots and pans in the bottom basket and normally soiled tableware in the upper basket.The spray pressure in the bottom basket is increased and the maximum pro-gramme temperature held longer. This will increase the run time and energy consumption. |
| ###^+ ExtraDry | ■ For a better drying result the final rinse temperature is increased and the drying phase extended.■ Especially suitable for drying plastic parts.■ There is a slight increase in energy consumption and the run time is extended. |
| Power | ■ The run time is shortened by 15% to 75% depending on the rinse programme.■ The additional function can be activated before the start of the programme and at any time when the programme is running.■ Energy and water consumption are increased. |
9 Features
You can find an overview of the possible features of your appliance and how to use them here.
These features depend on the model of your appliance.
9.1 Top basket
Arrange cups, glasses and small items of tableware in the top basket.

natural_image
Illustration of a shopping basket filled with various items, including eggs, tomatoes, and condiments (no text or symbols)Adjusting top basket with side levers
To wash large items of tableware in the baskets, adjust the shelf position of the top basket.
- Pull out the top basket.
- To prevent the basket from suddenly dropping down, hold the side of the basket by the top edge.
- Press in the levers on the right and left on the outside of the basket.

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Technical illustration of a train conveyor system with a blue panel and directional arrow (no text or symbols)- Raise or lower the basket evenly to the right level.

Check that the basket is level on both sides.
- Release the levers.
√ The basket clicks into position. - Slide the basket back in.
Removing the top basket
- Pull the top basket right out ①
- Lift the basket forwards out of the catches ②


- Lower the basket and pull out.

natural_image
Mechanical assembly diagram showing a conveyor belt system with a black arrow indicating direction (no text or symbols present)- Slide the guide rails into the appliance.
Installing the top basket
- Pull the guide rails of the top basket out of the appliance ①
- Insert the top basket ②


Observe the position of the detent pins.
- Lift the basket slightly and guide the rear detent pins into the rear locking hooks of the guide rails ①
- Lower the basket and press the front detent pins into the notches ②.
√ The basket clicks into position.
en Features
- Slide the basket back into the appliance ③


9.2 Bottom basket
Arrange pans and plates in the bottom basket.

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Illustration of a multi-tiered kitchen appliance with cutlery and a blue plastic tray (no text or symbols)Cutlery basket a^1

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Line drawing of a basket containing various kitchen utensils and plates (no text or symbols)Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown.

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Isometric line drawing of a mechanical cart loaded with rollers and bolts, no text or symbols presentRemoving the bottom basket
- Pull the bottom basket right out.
- Lift the basket out of the front holders and pull forwards slightly.

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Diagram showing two upward-pointing arrows above a grid structure with a ruler, no text or symbols present.-
Lift the basket out of the rear holders.
-
Slide the guide rails into the appliance.
Installing the bottom basket
- Pull the guide rails of the bottom basket out of the appliance.
-
Insert the bottom basket into the rear holders and slide back slightly ①.
-
Lower the basket and insert into the front holders ②

- Slide the basket back into the appliance.
9.3 Cutlery basket
Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.

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Line drawing of a three-tiered plastic basket with handle and grid pattern (no text or symbols)9.4 Cutlery drawer
Arrange cutlery in the cutlery drawer.

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Interior view of a kitchen appliance drawer with stainless steel grilles and kitchen utensils (no text or symbols visible)Arrange cutlery with the points and sharp edges downwards.
You can reorganise the cutlery drawer to make more space for longer/wider items of cutlery.
Reorganising cutlery drawer
You can fold down the side shelves and front prongs to make more space for longer/wider items of cutlery.
- To fold down a side shelf, push the lever forwards ① and fold down the side shelf ②

en Features
- To fold down the front prongs, push the lever forwards and fold down the prongs ①

Tip
If you want to return the cutlery drawer to the original position, fold the side shelf back up until it clicks into position.

Removing cutlery drawer
-
Pull the cutlery drawer right out ①
-
Lift the cutlery drawer forwards out of the catches ②


- Lower the cutlery drawer and pull out.

natural_image
Diagram showing a mechanical device with a curved arrow indicating motion or force direction (no text or symbols present)- Slide the guide rails into the appliance.
Installing cutlery drawer
-
Pull the guide rails of the cutlery drawer out of the appliance ①
-
Insert the cutlery drawer ②

Observe the position of the detent pins.
- Lift the cutlery drawer slightly and guide the lower detent pins into the lower locking hooks of the guide rails ①
- Lower the cutlery drawer and press the front detent pins into the notches ②
√ The cutlery drawer clicks into position.
- Slide the cutlery drawer into the appliance ③

9.5 Etagere
Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery.

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Technical line drawing of a mechanical component with blue structural elements (no text or symbols)If you do not need the cutlery shelf, you can fold it up.
9.6 Folding prongs
Use the folding prongs to position tableware securely, e.g. plates.

natural_image
Technical line drawing of a mechanical assembly with blue structural elements and grid lines (no text or symbols)You can fold the prongs down to position pans, bowls and glasses better. ^1
Folding down prongs ^1
If you do not need the prongs, fold them down.
en Features
- Push the lever forwards ① and fold down the prongs ②

- To use the prongs again, fold them back up.
√ The prongs audibly click into position.
9.7 Baking sheet spray head
Use the baking sheet spray head to clean large items of tableware, e.g. trays, grilles and plates.

natural_image
Technical line drawing of a mechanical assembly or housing with internal structural framework (no text or symbols)Arrange max. 2 baking sheets and 2 grilles as shown to ensure that the spray jet can reach all parts.
Note: Check that the appliance is always operated with the top basket or the baking sheet spray head.
Inserting baking sheet spray head
Use the baking sheet spray head instead of the top basket to clean large trays, grilles and plates.
- Remove top basket. → Page 23
- Insert the baking sheet spray head in the holder ① and turn to the right ②

√ The baking sheet spray head clicks into position.
Removing baking sheet spray head
If you no longer require the baking sheet spray head, remove it from the appliance.
-
Turn the baking sheet spray head anticlockwise and remove from the holder.
-
Insert the top basket in the appliance. → Page 23
9.8 Optional extra cleaning area
Use the Optional extra cleaning area in the top basket to clean all types of glasses gently yet thoroughly.

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Technical illustration of a conveyor system with blue rollers and workers (no text or symbols)Selecting Optional extra cleaning area
Note: If you operate your appliance with the Optional extra cleaning area switched on, consumption will increase.
- Pull out the top basket.
- Set the slider to ON or OFF.

- Push in the top basket.
Cleaning Optional extra cleaning area
Limescale and soiling from the dish-washing water can block the nozzles.
Note: Always operate the appliance with the Optional extra cleaning area fitted.
-
Pull out the top basket.
-
Pull the tab on the Optional extra cleaning area up ① and forwards ②.

- Set the slider to ON.
- Clean under running water.
- Place the Optional extra cleaning area in the top basket and lock in position ①

Check that the mounts are in the correct position.
√ The Optional extra cleaning area audibly clicks into position ②
- Push in the top basket.
9.9 Basket heights
Set the baskets at the right height.
Appliance height 81.5 cm with cutlery basket
| Level Top basket Bottom basket | |
| 1 max. ø 22 cm | 30 cm/31 cm → Page 24 |
| 2 max. ø 24.5 cm 27.5 cm | |
Level Top basket Bottom basket
| 3 max. ø 27 cm 25 cm |
Appliance height 81.5 cm with cutlery drawer
| Level Top basket Bottom basket | |
| 1 max. ø 16 cm | 30 cm/31 cm → Page 24 |
| 2 max. ø 18.5 cm 27.5 cm | |
| 3 max. ø 21 cm 25 cm | |
10 Before using for the first time
10.1 Performing initial start-up
On initial start-up or after a reset to the factory settings, you will need to make settings. The display shows the settings for initial start-up.
Note: The appliance has been tested at the factory to check it is in working order. It is possible that water has left marks on the appliance or other residues. After installing and connecting the appliance, we recommend you start a preset standard programme without tableware, detergent, special salt or rinse aid.
Tip: Connect your appliance to a mobile device. You can conveniently change all settings via the Home Connect app. → "Home Connect quick start", Page 44
Requirement: The appliance has been installed and connected. → Page 13
- Add special salt. → Page 31
-
Add rinse aid. → Page 33
-
Switch on the appliance.
√ The display shows the settings for initial start-up.
4. Press >repeatedly until the display shows the required setting.
Note: If you select Initial start-up Home Connect here, make further settings using the Home Connect app on your mobile device.
You can change the settings for initial start-up and other Basic settings → Page 41 on the appliance at any time or use the Home Connect app on your mobile device.
- Press or repeatedly until the display shows the right value.
You can change several settings.
- To save the settings, press for approx. 3 seconds.
11 Water softening system
Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked.
To ensure good dishwashing results, you can treat the water with special salt and the water softening system. To avoid damage to the appliance, water with a hardness above 9 °E must be softened.
11.1 Overview of water hardness settings
You can find an overview of the water hardness values that can be selected here.
You can find out how hard your water is from your local water company or by using a water hardness tester.
| Water hardness °E | Hardness range mmol/l Setting value |
| 0 - 8 Soft 0 - 1.1 0 - 8 | |
| 9 - 10 Soft 1.2 - 1.4 9 - 10 | |
| 11 - 12 Medium 1.5 - 1.8 11 - 12 | |
| 13 - 15 Medium 1.9 - 2.1 13 - 15 | |
| 16 - 20 Medium 2.2 - 2.9 16 - 20 | |
| 21 - 26 Hard 3.0 - 3.7 21 - 26 | |
| 27 - 38 Hard 3.8 - 5.4 27 - 38 | |
| 39 - 62 Hard 5.5 - 8.9 39 - 62 |
Note: Set the water hardness determined on your appliance.
→ "Setting the water softening system", Page 31
With a water hardness of 0 - 8 °E you can dispense with special salt for dishwashers and switch off the water softening system.
→ "Switching off the water softening system", Page 32
11.2 Setting the water softening system
Set the water hardness on your appli- ance.
-
Determine the water hardness and the appropriate setting value. → "Overview of water hardness settings", Page 31
-
Press ⏻
-
To open the basic settings, press i for approx. 3 seconds.
-
Press >repeatedly until the display shows "Water hardness".
-
Press or repeatedly until the right water hardness has been set.
The value 16 - 20 is set at the factory.
- To save the settings, press _sim for approx. 3 seconds.
11.3 Special salt
You can use special salt to soften water.
Adding special salt
If the special salt refill indicator lights up, add special salt to the dispenser for special salt just before the programme starts. The consumption of special salt depends on the water hardness. The higher the water hardness, the greater the consumption of special salt.
ATTENTION!
Detergent may damage the water softening system.
- Only fill the dispenser of the water softening system with special dish-washer salt.
Special salt for dishwashers can damage the tub due to corrosion.
- To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the programme starts.
-
Unscrew the lid of the dispenser for special salt and remove.
-
On initial start-up: Fill the dispenser right up with water.
-
Note: Only use special salt for dishwashers.
Do not use salt tablets.
Do not use table salt.
Add the special salt to the dispenser.

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Illustration of a conveyor belt pouring granular material into a blue funnel (no text or symbols)Fill the dispenser right up with special salt. The water in the dispenser is displaced and forced out.
- Place the lid back on the dispenser and turn to close.
11.4 Switching off the water softening system
If you find the special salt refill indicator irritating, e.g. when using combined detergents with salt replacement substances, you can switch the indicator off.
Note
To avoid damage to the appliance, only switch off the water softening system in the following cases:
■ The water hardness is max. 26 °E and you are using combined detergents with salt replacement substances. According to manufacturers, combined detergents with salt replacement substances can generally only be used up to a water hardness of 26 °E without adding special salt.
■ The water hardness is 0 - 8 °E. You do not need to use special salt.
-
Press ⏻
-
To open the basic settings, press i for approx. 3 seconds.
-
Press >repeatedly until the display shows "Water hardness".
-
Press or repeatedly until the display shows 0 - 8.
-
To save the settings, press for approx. 3 seconds.
√ The water softening system is switched off and the salt refill indicator is deactivated.
12 Rinse aid system
12.1 Rinse aid
For optimum drying results, use rinse aid.
Only use rinse aid for domestic dish-washers.
Adding rinse aid
If the display shows "Please add rinse aid.", add rinse aid. Only use rinse aid for domestic dishwashers.
- Press the catch on the lid of the dispenser for rinse aid ① and lift ②

- Add rinse aid up to the max mark.

- If rinse aid spills out, remove it from the tub.
Spilled rinse aid can cause excessive frothing during the wash cycle.
- Close the lid of the dispenser for rinse aid.
√ The lid clicks into position.
12.2 Setting the amount of rinse aid
If there are streaks or water marks on tableware, change the amount of rinse aid.
-
Press ⏻
-
To open the basic settings, press i for approx. 3 seconds.
-
Press >repeatedly until the display shows "Rinse aid dispenser".
-
Press or repeatedly until the right amount of rinse aid has been set.
- A low setting adds less rinse aid during the wash cycle and reduces streaking on tableware.
- A higher setting adds more rinse aid during the wash cycle, reduces water marks and improves the drying result.
- To save the settings, press for approx. 3 seconds.
12.3 Switching the rinse aid system off
If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid component, you can switch the rinse aid system off.
Tip: The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.
-
Press ⏻
-
To open the basic settings, press 1_0 for approx. 3 seconds.
-
Press >repeatedly until the display shows "Rinse aid dispenser".
-
Press or repeatedly until the display shows 0.
en Detergent
- To save the settings, press for approx. 3 seconds.
√ The rinse aid system is switched off and the rinse aid refill indicator is deactivated.
13 Detergent
13.1 Suitable detergents
Only use detergents that are suitable for dishwashers. Both separate and combined detergents are suitable. For optimum washing and drying results, use separate detergent, adding Special salt → Page 31 and Rinse aid → Page 32 separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen-based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup.
Note: Follow the manufacturer's instructions for each detergent.
Detergent Description
| Tabs Tabs are suitable for all cleaning functions and do not need to be measured out. With shorter Programmes → Page 19 tabs sometimes do not dissolve entirely and leave residues of detergent. This may impair the cleaning effect. |
| Detergent Description | |
| Powder detergent | Powder detergent is recommended for shorter Programmes → Page 19.The dosage can be adjusted to the level of soiling. |
| Liquid detergent | Liquid detergent works faster and is recommended for shorter Programmes → Page 19 without PreRinse.Sometimes liquid detergent may leak out despite the detergent dispenser being closed. This is not a fault and is non-critical if you remember the following:Only choose a programme without PreRinse.Do not select timer programming for starting the programme.The dosage can be adjusted to the level of soiling. |
Tip: Suitable detergents are available online via our website or from Customer Service → Page 65.
Separate detergents
Separate detergents are products that do not contain components other than detergent, e.g. powder detergent or liquid detergent. With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the tableware.
For better washing and drying results and to avoid damage to the appliance, please additionally use Special salt → Page 31 and Rinse aid → Page 32.
Combined detergent
Besides conventional separate detergents, a number of products are available with additional functions.
These products contain not only detergent but also rinse aid and salt replacement substances (3in1) and, depending on the combination (4in1, 5in1, ...), additional components such as glass protection or stainless steel cleaner.
According to manufacturers, combined detergents generally only function up to a water hardness of 26 °E. With a water hardness above 26 °E you will need to add special salt and rinse aid. For the best washing and drying results we recommend using special salt and rinse aid from a water hardness of 17 °E. If you are using combined detergent, the washing programme is adjusted automatically to ensure the best possible washing and drying result.
13.2 Unsuitable detergents
Do not use detergent which could cause damage to the appliance or present a risk to health.
| Detergent Description | |
| Hand washing-up liquid | Hand washing-up liquid can cause increased frothing and damage the appliance. |
| Detergent containing chlorine | Chlorine residue on tableware may present a risk to health. |
13.3 Information on deter- gents
Follow the instructions on detergents in everyday use.
■ Detergents marked as "organic" or "ecological" (environmentally friendly) generally contain lower levels of active agents or completely dispense with certain substances. The cleaning effect may be restricted here.
■ Set the rinse aid and the water softening system to the separate detergent or combined detergent in use.
- According to manufacturers, combined detergents with salt replacement substances can only be used up to a certain water hardness, usually 26 °E, without adding special salt. For the best washing and drying results we recommend using special salt from a water hardness of 17 °E.
■ To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.
■ Even if the rinse aid and special salt refill indicators light up, washing programmes will run properly with combined detergents.
■ The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.
■ Use tablets with a special drying performance.
13.4 Adding detergent
- To open the detergent dispenser, press the locking latch.
en Tableware
- Add the detergent to the dry detergent dispenser.

If you are using tablets, one is enough. Insert the tablets in a horizontal position.
If you are using powder or liquid detergent, follow the manufacturer's instructions and quantities for dosage in the detergent dispenser.
20 ml – 25 ml detergent is sufficient for normal soiling. If tableware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.
- Close the lid of the detergent dispenser.

√ The lid clicks into position.
√ The detergent dispenser will open automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.
Tip: If you use powder detergent and select a program with pre-rinse, you can also add a little detergent to the interior door of the appliance.
14 Tableware
Only clean tableware that is suitable for dishwashers.
Note: Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing. Delicate types of glass may turn cloudy after a few washing cycles.
14.1 Damage to glass and tableware
Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Avoid damage to glass and tableware.
Cause Recommendation
| The following tableware is not dishwasher-safe:■ Items of cutlery and tableware made from wood■ Decorated glassware, antique and hand-crafted tableware■ Plastic parts not resistant to heat■ Tableware made from copper or tin■ Tableware soiled with ash, wax, lubricating grease or paint■ Very small items of tableware | Only put tableware in the dish-washer if it is marked as dish-washer-safe by the manufacturer. |
| The chemical composition of detergent causes damage. | Use a detergent marked by the manufacturer as gentle on tableware. |
| Cause Recommendation | |
| Highly caustic alkaline or highly acidic cleaning solutions, in particular commercial or industrial cleaners, are not safe to use in the dishwasher with aluminium. | If you are using highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial cleaning agents, do not put aluminium parts in the dishwasher interior. |
| The water temperature of the programme is too high. | Select a programme with lower temperatures.After the programme has ended, take glassware and cutlery out of the appliance without delay. |
14.2 Arrange tableware
Arrange tableware correctly to optimise the dishwashing result and prevent damage to both the appliance and tableware.
Tips
■ Using the appliance allows you to save energy and water compared to washing-up by hand.
■ See our website for examples of how to load your appliance efficiently, free of charge.
■ To save energy and water, load the machine with the number of place settings specified (standard load with tableware and cutlery). → "Technical specifications", Page 66
en operation
■ For better washing and drying results, position items with curves or recesses at an angle so water can run off.

- Remove large remnants of food from tableware.
To save resources, do not pre-rinse tableware under running water.
- Observe the following when arranging tableware:
- Put heavily soiled tableware in the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be.
- To prevent damage to tableware, arrange it so it is stable and cannot tip over.
- To prevent injury, arrange cutlery with the points and sharp edges facing down.
- Position containers with the openings facing down so no water can collect in them.
- Do not block the spray arms - make sure that they can turn freely.
- Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the detergent dispenser.

14.3 Removing tableware
WARNING Risk of injury!
Hot tableware can cause burns to the skin. When hot, tableware is sensitive to shock, may crack and can result in injury.
- When the programme has ended, do not empty the appliance until the tableware has cooled down for a while.
-
To prevent water dripping on the tableware, unload it starting at the bottom and working up.
-
Check the washing tank and accessories for soiling and clean if necessary.
→ "Cleaning and servicing", Page 45
15 Basic operation
15.1 Opening appliance door
-
If the childproof lock is not activated, open the appliance door.
-
If the childproof lock is activated, press the catch of the lock to the right ① and open the appliance door ②

15.2 Switching on the appli- ance
▶ Press ⏻
The standard program is set by default. If you do not perform any actions on the appliance for 10 minutes, the appliance will automatically switch off.
15.3 Setting a programme
To adjust the wash cycle to the soil- ing level of the tableware, select a suitable programme.
- Press the right programme button.
→ "Programmes", Page 19
√ The programme is set and the programme button flashes.
15.4 Setting additional functions
You can set additional functions to complete the washing programme selected.
Note: The additional functions which can be used depend on the programme selected.
→ "Programmes", Page 19
- Press the button for the relevant additional function.
→ "Additional functions", Page 21
√ The additional function is set and the additional function button flashes.
15.5 Setting timer programming
You can delay the start of the programme by up to 24 hours.
-
Press ⏱
-
Press or repeatedly until the display shows the right time. Depending on the setting of the time display, the end of the programme is shown on the display by "Finish in" (e.g. 3h 25min) or "Finish at" (e.g. 15:20 hours). You can change this setting in the Basic settings → Page 41.
-
To activate timer programming, press Start
Note: To deactivate timer programming, press Reset approx. 4 seconds.
15.6 Starting the programme
▶ PressStart
√ The programme has ended when the display shows "Finished!".
Notes
■ If you want to add more tableware while the appliance is running, do not use the tablet collecting tray as a handle for the top basket. You might touch the partially dissolved tablet.
■ You can only change a programme when running if you cancel it.
→ "Terminate programme", Page 40
■ The appliance switches off automatically 1 minute after the end of the programme to save energy. If you open the appliance door immediately after the programme has ended, the appliance will switch off after 4 seconds.
15.7 Interrupting programme
Note: When you open the appliance door once the appliance has heated up, leave the door slightly ajar for a few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open.
- Press ⏻
√ The programme is saved and the appliance switches off.
- Press to resume the programme.
15.8 Terminate programme
To end a programme early or to switch from a programme that has already started, you will need to cancel it first.
▶ Press Reset approx.
4 seconds.
√ All displays light up.
√ As soon as the displays are off, the display shows "Programme was terminated." and then "Finished!".
√ The programme is cancelled and ends after approx. 1 minute.
15.9 Display programme information
You can show information about programmes and additional functions on the display.
- Press i
- Press the programme button or an additional function.
15.10 Switching off appliance
- Please note the information on Safe use → Page 10.
- Press ⏻
Tip: If you press ⏻during the wash cycle, the programme currently running will be interrupted. When you switch the appliance back on, the programme continues automatically.
16 Basic settings
You can configure the basic settings for your appliance to meet your needs.
16.1 Overview of basic settings
The basic settings depend on the features of your appliance.
| Basic setting Selection Description | ||
| Time setting 00:00 - 24:00 Set the current time. The setting depends on the time format selected. | ||
| Time format 12 h | 24 h^1 | Set the time format. |
| Time display In hours | Time^1 | Set the time display for the end of the programme."Finish in" shows the remaining time the programme has to run, e.g. 3h 25min."Finish at" shows the time when the programme will end, e.g. 15:20 hours. |
| Sprache/Language | See selection on the appliance. | Select the menu language. |
| Water hardness 0 - 62 | 16 - 20 medium^1 | Set the water hardness. "Overview of water hardness settings", Page 31 |
| Rinse aid dispenser | 0 - 6 5^1 | Set or switch off the amount of rinse aid to be dispensed. "Setting the amount of rinse aid", Page 33 |
| Sensor setting Standard | ^1 SensitiveVery sensitive | Set the water sensor for identifying soiling. "Sensors", Page 12 |
| Extra Dry on | off^1 | Switch "Extra Dry" on or off for each operation.The temperature is increased during the final rinse for a better drying result. This may increase the running time slightly.Please take care with delicate table-ware. |
| ^1 Factory setting (may vary according to model) | ||
| Water connection Cold water ^1 Hot water | Set cold water or hot water connec-tion.Only set the appliance to hot water if this can be prepared with little energy and a suitable installation is available, e.g. solar heating system with circula-tion line. The water temperature should be at least 40 °C and max. 60 °C. | |
| Eco forecast on | off^1 | Switch EcoCheck on or off.When selecting the programme, the average water consumption and en-ergy consumption is briefly shown on the display. |
| Emotion Light off | On via main switch ^1 On on opening door | Switch the interior lighting of the appli-ance on or off.When the appliance door is opened, the interior lighting switches off auto-matically after 10 minutes. |
| Front display on | ^1 off | Switch the front display on or off. |
| Start programme Eco ^1 Prog. last selected | Set a default programme for when the appliance is switched on. "Programmes", Page 19 | |
| Tone volume Scale with multiple levels. | Set the signal volume at the end of the programme.Level 0 switches the signal tones off. | |
| Button volume Scale with multiple levels | Set the button volume during opera-tion.Level 0 switches the button tones off. | |
| WLAN on | off | Switch the wireless network connec-tion on or off.The basic setting "WLAN" is only avail-able once the appliance is connected to the Home Connect app. "Home Connect ", Page 43 |
| Remote Start off | ManualPermanent | Activate or deactivate "Remote Start ^2 , Page 44.This basic setting is not available until after you have connected the device with the Home Connect app. "Home Connect ", Page 43 |
| ^1 Factory setting (may vary according to model) | ||
| Greeting on | 1off | Switch display of the brand name logo on or off when the appliance is switched on. |
| Factory setting Reset Restore changed settings to the factory settings.The settings for initial start-up must be configured. | ||
^1 Factory setting (may vary according to model)
16.2 Changing basic settings
- Press ⏻
- To open the basic settings, press 1_inc for approx. 3 seconds.
- Press >repeatedly until the display shows the required setting.
- Press or repeatedly until the display shows the right value. You can change several settings.
- To save the settings, press for approx. 3 seconds.
16.3 Setting the time
- To open the basic settings, press 12 for approx. 3 seconds.
- Press >repeatedly until the display shows "Time setting".
- Press or repeatedly until the display shows the required time. Holding down and will change the set values in 10-minute steps.
- To save the settings, press for approx. 3 seconds.
17 Home Connect
This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.cn.
To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi ^1 ) and to the Home Connect app.
■ → "Connecting the appliance to WLAN home network (Wi-Fi)", Page 44
The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings.
Tips
■ Please consult the documents supplied by Home Connect.
■ Please also follow the instructions in the Home Connect app.
Note: Please note the safety precautions in this instruction manual and make sure that they are also ob-
en Home Connect
served when operating the appliance via the Home Connect app.
→ "Safety", Page 4
17.1 Home Connect quick start
Connect your appliance to a mobile device quickly and easily.
Installing app
- Install the Home Connect app on your mobile device.

- Start the app and set up access for Home Connect.
The Home Connect app guides you through the entire login process.
You can also use Home Connect via the WeChat Mini program.
Connecting the appliance to WLAN home network (Wi-Fi)
Requirements
■ The Home Connect app is installed on your mobile device.
■ Wi-Fi is activated on the router.
■ The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.
■ The appliance door is closed.
- With the help of the Home Connect app scan the QR code.

If you are using Home Connect via the WeChat Mini program, then skip this step.
- Follow the instructions in the Home Connect app.
17.2 Home Connect settings
Adapt Home Connect to your needs. You can find the Home Connect settings in the basic settings for your appliance. Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network.
17.3 Remote Start □
You can use the Home Connect app to start the appliance with your mobile device.
Tip: If you select "Permanent" in the Basic settings → Page 42 of this function, the function is permanently activated and you can start your appliance with a mobile device at any time.
Activating Remote Start □
When you have selected "Manual" in the basic settings of this function, activate the function on your appliance.
Requirements
■ The appliance is connected to your WLAN home network.
■ The appliance is connected to the Home Connect app.
■ "Manual" is selected in the Basic settings → Page 42 of this function.
■ A programme is selected.
- Press.
If you open the appliance door, the function is automatically deactivated.
√ button lights up.
Tip: To deactivate the function, press □.
17.4 Remote Diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance.
Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.cn
17.5 Software update
You can use this function to update the software of your appliance, e.g. for optimisation, troubleshooting or safety-relevant updating.
The Home Connect app informs you about available software updates.
17.6 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home network connected to the Internet, your
appliance will transmit the following types of data to the Home Connect server (initial registration):
■ Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).
■ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
■ The current software and hardware version of your appliance.
■ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
18 Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
18.1 Cleaning the tub
WARNING
Risk of harm to health!
Using detergents containing chlorine may result in harm to health.
- Never use detergents containing chlorine.
- Remove any coarse soiling in the interior with a damp cloth.
- Add detergent to the detergent dispenser.
en Cleaning and servicing
- Select intensive programme.
→ "Programmes", Page 19
- Start the programme without tableware. → Page 39
18.2 Cleaning products
Only use suitable cleaning products to clean your appliance.
→ "Safe use", Page 10
18.3 Tips on appliance care
Follow the tips on appliance care to make sure your appliance functions properly at all times.
| Action Benefit | |
| Wipe the door seals, the front of the dishwasher and the control panel regularly using a damp cloth and washing-up liquid. | This ensures the parts of the appliance will remain clean and hygienic. |
| If the appliance is not going to be used for a while, leave the door slightly ajar. | This will prevent unpleasant odours. |
18.4 Machine Care
Deposits, e.g. from remnants of food and limescale, can cause your appliance to malfunction. To avoid such faults and reduce odours, we recommend cleaning your appliance at regular intervals.
Machine Care combined with machine care products and machine cleaners is the right programme for the care of your appliance.
Note: You can get our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online at https://www.gaggenau.com/global/store or from customer service.
Machine Care is a programme which removes various deposits in one washing cycle. Cleaning takes place in two phases:
| Phase Removal of Detergent Placement | ||
| 1 Grease and limes-scale | Liquid machine care product or machine descaler in powder form. | Appliance interior, e.g. bottle hung in the cut- lery basket or powder in the interior. |
| 2 Food remnants and deposits | Machine cleaner Detergent dispenser | |
To ensure optimum cleaning performance, the programme doses the detergents independently of each another during the relevant cleaning phase. Correct placement of the detergents is necessary here.
Run Machine Care without tableware if the indicator for Machine Care lights up on the control panel or if advised to do so by the display. The indicator will go out after you have run Machine Care. If your appliance does
not have a reminder function, we recommend performing Machine Care every 2 months.
Running Machine Care
Notes
■ Run the Machine Care programme without any tableware in the dish-washer.
■ Only use machine care products and machine cleaners specially designed for dishwashers.
■ Make sure that there are no aluminium parts, e.g. extractor hood grease filters or aluminium pans, in the interior of the appliance.
■ If you have not run Machine Care after 3 washing cycles, the indicator for Machine Care will go out automatically.
■ For optimum cleaning performance, ensure the correct placement of cleaners.
■ Follow the safety instructions given on the packagings of the machine care products and machine cleaners.
■ Activate the Optional extra cleaning area → Page 29.
-
Remove any coarse soiling in the interior with a damp cloth.
-
Clean the filters.
-
Place the machine care product in the appliance interior.
Only use machine care products specially designed for dishwashers.
- Pour the machine cleaner into the detergent dispenser until it is filled completely.
Do not place any additional machine cleaner in the appliance interior.
- Press

- Press Start
√ Machine Care is run.
√ Once the programme has ended, the indicator for Machine Care goes out.
18.5 Filter system
The filter system removes coarse soiling from the dishwashing cycle.

1 Micro filter
2 Fine filter
3 Coarse filter
Cleaning filters
Soiling in the dishwashing water may block the filters.
-
After each wash check the filters for residue.
-
Turn the coarse filter anticlockwise ① and remove the filter system ②
- Check that no foreign objects fall into the sump.

en Cleaning and servicing
- Pull down the micro filter to remove.

natural_image
Diagram of a mechanical screw assembly with a downward arrow indicating force or direction (no text or symbols present)- Press the locking catches ① together and lift the coarse filter out ②.

- Clean the filter elements under running water.
Carefully clean the rim of dirt between the coarse and the fine filter.
- Re-assemble the filter system.
Make sure that the locking catches on the coarse filter click into position.
- Insert the filter system into the appliance and turn the coarse filter clockwise.
- Make sure that the arrow markings match up.

natural_image
Technical diagram of a mechanical component with no visible text or symbols18.6 Cleaning spray arms
Limescale and soiling in the dish-washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly.
- Unscrew the upper spray arm ① and pull down to remove ②

- Pull up the lower spray arm to remove.

natural_image
Diagram of a car interior showing a blue propeller and fan with an upward arrow, no text or symbols present.- Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign bodies.
- Insert the lower spray arm.
√ The spray arm clicks into position.
- Insert the upper spray arm and screw it firmly in place.
19 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff.
▶ Only use genuine spare parts when repairing the appliance. - If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
Fault Cause and troubleshooting
| Appliance door will not open or cannot be opened easily. | Childproof lock is activated. ▶ Open the appliance door. → Page 38 |
Fault Cause and troubleshooting
| E:2060 lights up. Appliance has detected calcified heating element.1. Descale the appliance.2. Operate the appliance with the water softening system.1 |
| E:2130 lights up. Intake opening of Zeolith container is covered by items of tableware.Re-arrange the tableware in the appliance so the Intake opening of the Zeolith container → Page 15 is no longer obstructed. |
| E:3000 lights up. Water protection system is activated.Turn off the water tap.Call Customer Service → Page 65. |
| E:3100 lights up. Water protection system is activated.Turn off the water tap.Call Customer Service → Page 65. |
| E:3200 or indicator for water supply lights up. Supply hose is kinked.Install the supply hose without kinks.Water tap is turned off.Turn on the water tap. |
Fault Cause and troubleshooting
E:3200 or indicator for water supply lights up.
Water tap is jammed or furred up.
- Turn on the water tap. The flow rate must be at least 10 l/min when the water supply is open.
The filters in the water connection of the supply or AquaStop hose are blocked.
- Switch off the appliance.
- Pull out the mains plug.
- Turn off the water tap.
- Unscrew the water connection.
- Remove the filter from the supply hose

natural_image
Two mechanical components with upward arrows indicating assembly or installation (no text or symbols present)- Clean the filter.
- Re-insert the filter in the supply hose.
- Screw the water connection back on.
- Check the water connection for leaks.
10.Restore the power supply. - Switch the appliance on.
E:3400 lights up. Water is continuously running into the appliance.
- Turn off the water tap.
- Call Customer Service → Page 65.
E:6102 lights up. Wastewater pump is blocked.
- Clean the wastewater pump. → "Clean wastewater pump", Page 63
Cover of the wastewater pump is loose
- Secure the cover of the Wastewater pump → Page 63 so it clicks into position.
E:6103 lights up. Wa- Wastewater hose is blocked or kinked.
-
Reposition the wastewater hose without kinks.
-
Remove residues.
Siphon connection is still sealed.
- Check the connection to the siphon and open if necessary.
| Fault Cause and troubleshooting | |
| E:6103 lights up. Water is not drained. | Cover of the wastewater pump is loose.▸ Secure the cover of the Wastewater pump → Page 63 so it clicks into position. |
| E:9001 lights up. Mains voltage is too low.This is not a fault on the appliance.1. Contact an electrician.2. Have the mains voltage and electrical installation checked by an electrician. | |
| E:9240 lights up. Filters are soiled or blocked.▸ Clean the filters.→ "Cleaning filters", Page 47 | |
| A different error code appears in the display window.E:0100 to E:9010 | A technical fault is present.1. Press ⏻2. Unplug the appliance or switch off the fuse.3. Wait at least 2 minutes.4. Insert the mains plug of the appliance in a socket or switch on the fuse.5. Switch the appliance on.6. If the problem occurs again:- Press ⏻- Turn off the water tap.- Pull out the mains plug.- Contact Customer Service → Page 65 and give the error code. |
Fault Cause and troubleshooting
| Tableware is not dry. No rinse aid used or dosage set too low. |
| 1. Add Rinse aid → Page 32. |
| 2. Set the amount of rinse aid to be dispensed.→ "Setting the amount of rinse aid", Page 33 |
| Programme or programme option has no drying phase, or the drying phase is too brief. |
| ▶ Select a programme with drying, e.g. intensive, strong or ECO programme. → Page 19Some option buttons decrease the drying result, e.g varioSpeed. |
| Water collects in recesses of the tableware or cutlery. |
Fault Cause and troubleshooting
Tableware is not dry. ▶ Position tableware at an angle where possible.

The combined detergent used has a poor drying performance.
- Use rinse aid to improve drying performance.
- Use a different combined detergent with a better drying performance.
Extra Dry not activated to improve drying performance.
▶ Activate Extra Dry → Page 41.
Tableware removed too early or drying process not yet ended.
- Wait until the programme ends.
- Only remove tableware 30 minutes after the programme has ended.
Rinse aid used has a limited drying performance.
▶ Use a name-brand rinse aid.
Eco products may have limited effectiveness.
Plastic tableware is not dry. Not a fault. As plastic does not store heat so well, it also does not dry as well.
▶ No remedial action possible.
Cutlery is not dry. Cutlery not arranged properly in the cutlery basket or cutlery drawer.
Droplets can form on the cutlery contact points.
- Arrange cutlery individually where possible.
→ Page 37
- Avoid points of contact.
Appliance interior still wet after wash cycle. Not a fault. The condensation drying principle causes water droplets in the tub – they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out.
No action required.
Fault Cause and troubleshooting
| Remnants of food on tableware. | Tableware is placed too close together or basket is overfilled.1. Arrange tableware with sufficient space in between.The spray jets must reach the surfaces of the table-ware.2. Avoid points of contact. |
| Spray arm rotation is blocked.· Arrange tableware so that it does not obstruct spray arm rotation. | |
| Spray arm nozzles are blocked.· Clean the Spray arms → Page 48. | |
| Filters are soiled.· Clean the filters.→ "Cleaning filters", Page 47 | |
| Filters are inserted incorrectly and/or not engaged.1. Insert the filters properly.→ "Filter system", Page 472. Engage the filters. | |
| Washing programme selected too weak.· Select a more intensive washing programme.→ "Programmes", Page 19· Adjust the sensitivity of the sensors.→ "Sensors", Page 12 | |
| Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.· Only remove large remnants of food and do not prerinse tableware.· Adjust the sensitivity of the sensors.→ "Sensors", Page 12 | |
| Tall narrow receptacles in corner areas are not rinsed adequately.· Do not position tall narrow receptacles at too great an angle or in corner areas. | |
| Top baskets on right and left are not set to same height.· Set the top baskets on the left and right to the same level. | |
| Fault Cause and troubleshooting | |
| Detergent residue in the appliance | Lid of the detergent dispenser is blocked by items of tableware parts and will not open.1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware.→"Arrange tableware", Page 37Items of tableware are blocking the dispenser lid.2. Do not place tableware or fragrance dispensers in the tablet collecting tray. |
| The lid of the detergent dispenser is blocked by the tab and will not open.► Position the tab in the detergent dispenser cross-wise, not vertically. | |
| Tabs are used in the quick or short programme. Dissolving time of the tab is not attained.► Select a more intensive Programme → Page 19 or use Powder detergent → Page 34. | |
| Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy.► Change your detergent → Page 34. | |
| Water marks on plastic parts. | Due to laws of physics droplet formation on plastic surfaces is unavoidable. After drying water marks are visible.► Select a more intensive programme.→"Programmes", Page 19► Position tableware at an angle.→"Arrange tableware", Page 37► Use rinse aid.→"Rinse aid", Page 32► Set the water softening system higher. |
| Wipeable or water-soluble coatings are present inside the appliance or on the door. | Detergent substances are deposited there. These coatings cannot generally be removed with chemicals.► Change your detergent → Page 34.► Clean the appliance mechanically. |
| White coating is deposited in the appliance interior.1. Set the water softening system correctly.In most cases you will need to increase the setting.2. Change your detergent if required. | |
| Special salt dispenser is not screwed tight.► Screw the special salt dispenser tight. | |
| Stubborn white coatings are present on tableware, inside the appliance or the door. | Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. ▶ Change your detergent → Page 34. ▶ Clean the appliance mechanically. |
| The hardness range is set incorrectly or the water hardness is greater than 62 °E (8,9 mmol/l). ▶ Set the Water softening system to the water hardness or add special salt. | |
| 3in1/organic/eco detergent is not effective enough. ▶ Set the Water softening system to the water hardness and use separate detergents (proprietary detergent, special salt, rinse aid). | |
| Too little detergent is being used. ▶ Increase the amount of detergent used or change Detergent → Page 34. | |
| Washing programme selected too weak. ▶ Select a more intensive washing programme. → "Programmes", Page 19 ▶ Adjust the sensitivity of the sensors. → "Sensors", Page 12 | |
| Tea residue or lipstick marks on tableware. | Washing temperature is too low. ▶ Select a programme with a higher washing temperature. → "Programmes", Page 19 |
| Too little detergent is being used or is unsuitable. ▶ Use a suitable Detergent → Page 34 and follow the manufacturer's instructions for the amount to be used. | |
| Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed. ▶ Only remove large remnants of food and do not prerinse tableware. ▶ Adjust the sensitivity of the sensors. → "Sensors", Page 12 | |
| Coloured coatings (blue, yellow, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel tableware. | The formation of films is due to substances contained in vegetables (cabbage, celery, potatoes, noodles, etc.) or tap water (manganese).▸ Clean the appliance.You can remove deposits with Mechanical cleaning → Page 45 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health. |
| The formation of films is due to metal components on silver or aluminium tableware.▸ Clean the appliance.You can remove deposits with Mechanical cleaning → Page 45 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health. | |
| Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom). | The formation of films is due to ingredients of food remnants and tap water (limescale) "soaplike".1. Check the setting of the water softening system.2. Add special salt.→ "Adding special salt", Page 313. If you are using combined detergents (tabs), activate the water softening system.Follow the information about detergents.→ "Information on detergents", Page 35 |
| Plastic parts inside the appliance are discoloured. | Plastic parts inside the appliance may become discoloured during the life of the dishwasher.▸ Discolouration can come about and will not impair functioning of the appliance. |
| Plastic parts are discoloured. | Washing temperature is too low.▸ Select a programme with a higher washing temperature.→ "Programmes", Page 19 |
| Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.▸ Only remove large remnants of food and do not prerinse tableware.▸ Adjust the sensitivity of the sensors.→ "Sensors", Page 12 | |
| Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. | Amount of rinse aid to be dispensed is set too high.► Set the rinse aid system to a lower setting. |
| No rinse aid has been added.► → "Adding rinse aid", Page 33 | |
| Detergent residue is present in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully.1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware.→ "Arrange tableware", Page 37Items of tableware are blocking the dispenser lid.2. Do not place tableware or fragrance dispensers in the tablet collecting tray. | |
| Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.► Only remove large remnants of food and do not prerinse tableware.► Adjust the sensitivity of the sensors.→ "Sensors", Page 12 | |
| Irreversible clouding of glassware. | Glasses are not dishwasher-proof, only suitable for dishwashers.► Use dishwasher-proof glasses.Glasses are usually only suitable for use in a dish-washer, i.e. long-term wear or long-term changes must be expected.► Avoid a lengthy steam phase (standing time after wash cycle ends).► Use a programme with a lower temperature.→ "Programmes", Page 19► Set the softening system to the water hardness.► Use detergent with a glass protection component. |
| Rust spots on cutlery. | Cutlery is not sufficiently rust-resistant. Knife blades are often more severely affected.► Use rust-resistant tableware. |
| Cutlery may also rust if washed together with rusting items.► Do not wash rusting items. | |
| Salt content in washing water is too high.1. Remove any spilled special salt from the tub. | |
| Rust spots on cutlery. | 2. Screw the cap of the special salt dispenser on tight. |
| Detergent residue is present in the detergent dispenser or the tablet collecting tray. | Spray arms were blocked by tableware so detergent was not rinsed out. ▸ Check that the spray arms are not blocked and can rotate freely. |
| Detergent dispenser was damp when detergent was added. ▸ Only add detergent to a detergent dispenser when dry. | |
| Excessive formation of foam occurs. | Hand washing-up liquid is present in dispenser for rinse aid. ▸ Immediately add rinse aid to the dispenser. → "Adding rinse aid", Page 33 |
| Rinse aid has been spilled. ▸ Remove the rinse aid with a cloth. | |
| Detergent or appliance care product used causes excessive foaming. ▸ Change the brand of detergent. | |
| Fault Cause and troubleshooting | |
| Connection to home network is not established. | WLAN on router is not active. ▶ Check the wireless network connection of your router. |
| WLAN display is flashing. | Connection to home network is not available. ▶ Activate the wireless network connection on your router. |
| Home Connect cannot be implemented correctly. | Home Connect set incorrectly. ▶ Please consult the documents supplied for Home Connect. |
| Technical fault is present. ▶ Please consult the information about support in the documents supplied for Home Connect. | |
| Fault Cause and troubleshooting | |
| Special salt refill indicator lights up. | Insufficient special salt.► Add Special salt → Page 31. |
| Sensor does not detect special salt tablets.► Do not use special salt tablets. | |
| Refill indicator for special salt does not light up. | Water softening system is switched off.► Setting the water softening system |
| Refill indicator for rinse aid lights up. | Insufficient rinse aid.1. Add Rinse aid → Page 32.2. Set the amount of rinse aid to be dispensed.→ "Setting the amount of rinse aid", Page 33 |
| Refill indicator for rinse aid does not light up. | Rinse aid system is switched off.► Set the amount of rinse aid to be dispensed. |
| Fault Cause and troubleshooting | |
| Water is left in the appliance at the end of the programme. | Filter system or area under the filters is blocked.1. Clean the Filters → Page 47.2. Clean the Wastewater pump → Page 63. |
| Programme has not yet ended.▸ Wait until the programme ends or cancel the programme with Reset.▸ → "Terminate programme", Page 40 | |
| Appliance cannot be switched on or operated. | Software update is taking place.▸ Wait until the software update has finished. |
| Appliance functions have failed.1. Pull out the mains plug or switch off the fuse.2. Wait at least 2 minutes.3. Connect the appliance to the power supply.4. Switch the appliance on. | |
| Appliance does not start. | The mains fuse has tripped.▸ Check the relevant fuse. |
| Mains cable is not inserted.1. Check whether the socket works.2. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance. | |
| Appliance door is not closed properly.▸ Close the appliance door. | |
| Programme starts automatically. | You did not wait until programme ended.▸ → "Terminate programme", Page 40 |
| Appliance stops during the programme or cuts out. | Appliance door is not closed properly.▸ Close the appliance door. |
| Power and/or water supply has been interrupted. | |
Fault Cause and troubleshooting
| Appliance stops during the programme or cuts out. | 1. Check the power supply.2. Check the water supply. |
| Top basket is pressing against inner door and preventing appliance door from being closed securely. ▸ Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed. ▸ Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly. | |
| All LEDs lit up or flashing. | Electronics have detected a fault.1. Press the main switch button for approx. 4 seconds. → "Controls", Page 17The appliance is reset and restarted.2. If the problem occurs again: - Switch off the appliance. - Pull out the mains plug or switch off the fuse in the fuse box. - Wait at least 2 minutes. - Switch on the fuse in the fuse box or insert the mains plug. - Switch the appliance on.3. If the problem occurs again: - Contact customer service. → "Customer Service", Page 65 |
Fault Cause and troubleshooting
| Appliance door can-not be closed. | Door lock has been activated. ▶ Close the appliance door with greater force. |
| Door cannot be closed due to installation method. ▶ Check whether the appliance has been installed properly.When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop. | |
| Lid on the detergent dispenser cannot be closed. | Detergent dispenser or lid are blocked by sticky detergent residue. ▶ Remove detergent residue. |
| Fault Cause and troubleshooting | |
| Filling valves making knocking noises. | Caused by the domestic installation. No appliance fault present. Does not affect functioning of the appli-ance.► Can only be remedied in the domestic installation. |
| Knocking or rattling noise. | Spray arm is striking tableware.► Arrange tableware so that the spray arms do not strike tableware. |
| With a small load the water jets directly strike against the tub.► Distribute the tableware evenly.► Load the appliance with more tableware. | |
| Light items of tableware move about during the wash cycle.► Position light items of tableware securely. | |
19.1 Clean wastewater pump
Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.

WARNING
Risk of injury!
Sharp and pointed objects or fragments of glass may block the waste water pump and cause injury.
- Remove any foreign bodies carefully.
- Disconnect the appliance from the power supply.
- Remove the top and bottom basket.
- Remove the filter system.
- Scoop out any water.
Use a sponge if necessary.
- Prise off the pump cover using a spoon and grip it by the crosspiece.

natural_image
Diagram of a mechanical device with a blue tool interacting with a circular component, showing motion direction (no text or symbols)- Lift the pump cover inwards at an angle and remove.
√ You can now reach the impeller with your hand.
-
Remove any remnants of food and foreign bodies in the area of the impeller.
-
Insert the pump cover ① and press down ②

√ The pump cover clicks into position.
9. Install the filter system.
10. Insert the top and bottom basket.
20 Transportation, storage and disposal
20.1 Removing the appliance
- Disconnect the appliance from the mains power supply.
- Turn off the water tap.
- Detach the drainage connection.
- Detach the drinking water connection.
- Loosen any screws fastening the appliance to cabinet parts.
- Remove the base panel if fitted.
- Pull the appliance out carefully, along with the hose behind it.
20.2 Protect appliance from frost
If there is a risk of frost where the appliance will be standing, e.g. in a holiday home, empty the appliance completely.
▶ Empty the appliance.
→ "Transporting the appliance", Page 64
20.3 Transporting the appli- ance
To avoid damage to the appliance, empty it before transporting.
Note: Always transport the dish-washer upright to prevent residual water getting into the machine's controls and damaging the appliance.
- Remove tableware from the appliance.
- Secure loose parts.
- Switch on the appliance. → Page 39
-
Select the programme with the highest temperature. → "Programmes", Page 19
-
Start the programme. → Page 39
-
To drain the appliance, terminate the programme after approx. 4 minutes. → "Terminate programme", Page 40
-
Switch off the appliance. → Page 40
-
Turn off the water tap.
-
To empty the residual water out of the appliance, detach the supply hose and let the water drain out.
20.4 Disposing of old appli- ance
Valuable raw materials can be re-used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
- With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
- Unplug the appliance from the mains.
- Cut through the power cord.
- Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
21 Customer Service
Detailed information on the warranty period and terms of warranty in your country is available from our after-sales service, your retailer or on our website.
If you contact Customer Service, you will require the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
21.1 Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)
You can find the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate.
The rating plate is located inside the appliance door.
Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.
21.2 AQUA-STOP guarantee
In addition to warranty claims against the seller under the purchase agreement and in addition to our manufacturer's warranty, we offer compensation under the following conditions.
■ If our Aqua-Stop system is defective and causes water damage, we will make good the damage for private users. To ensure protection from water damage, the appliance must be connected to the power supply.
■ The liability guarantee is valid for the service life of the appliance.
■ A claim can only be made under the guarantee if the appliance has been correctly installed and connected with Aqua-Stop according to our instructions; this also includes correctly fitting the Aqua-Stop extension (genuine accessory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap.
■ If your appliance is fitted with Aqua-Stop, you can in principle leave your appliance unattended during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
22 Technical specifications
| Weight Max.: 60 kg | |
| Voltage 220 - 240 V, 50 Hz - 60 Hz | |
| Power rating 2000 - 2400 W | |
| Fuse 10 - 16A | |
| Water pressure ■ min. 0.05 MPa (0.5 bar) | |
| ■ max. 1 MPa (10 bar) | |
| Inlet rate Min. 10 l/min | |
| Water temperature Cold water. | Hot water max.: 60 °C |
| Capacity 13 place settings | |
22.1 Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect app: "Profile -> Legal information -> Licence Information".¹ You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from oss-request@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany. The source code will be made available to you on request.
Please send your request to oss-request@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany.
Subject: „OSSREQUEST“
The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
23 Applicable standard
| GB 4706.1 Household and similar electrical appliances – Safety – Part 1: General requirements |
| GB 4706.25 Household and similar electrical appliances – Safety – Particular requirements for dishwashers |
| GB 38383 The minimum al- |
| lowable values of the energy, wa-ter consumption and grades for dishwashers |
BSH Hausgeräte GmbH
careline.china@bshg.com
www.gaggenau-world.com.cn