Wilbur Curtis G4 ThermoPro - Coffee maker

G4 ThermoPro - Coffee maker Wilbur Curtis - Free user manual and instructions

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Product TypeCommercial Coffee Brewer
ModelG4 ThermoPro
BrandWilbur Curtis
Dimensions (W x D x H)17.5 x 12.5 x 24 inches (approx.)
Weight28 lbs (approx.)
Power Supply120V AC, 60Hz, 1500W
Brewing Capacity1.5 gallons per batch
Carafe TypeTriple-insulated stainless steel thermal carafe
Brewing SystemAdvanced aeration system for optimal extraction
Water ReservoirIntegrated with sight glass
Control PanelDigital programmable interface with timer
FunctionsBrew, pause & serve, automatic shutoff, ready-to-serve indicator
MaintenanceDaily cleaning of carafe and brew basket; periodic descaling
Safety FeaturesAutomatic shutoff, boil-dry protection, cool-touch handle
Spare Parts AvailableCarafes, brew baskets, water filters, heating elements
Warranty2 years limited parts and labor

Frequently Asked Questions - G4 ThermoPro Wilbur Curtis

How do I clean the G4 ThermoPro coffee maker?
Daily cleaning: Remove and wash the brew basket and carafe with warm soapy water. Wipe the exterior with a damp cloth. For deep cleaning, use a descaling solution per manufacturer instructions.
What type of coffee filter should I use?
Use commercial paper filters (size 4 or equivalent) or a reusable gold-tone filter. Ensure the filter is properly seated in the brew basket.
How do I program the timer on the G4 ThermoPro?
Press the PROG button, use the arrow keys to set the time, press PROG again to set brew time, and finally press START to activate the timer. The unit will brew at the set time.
Why is the coffee not hot enough?
Ensure the carafe is preheated with hot water before brewing. Check that the thermal carafe is properly sealed. If the issue persists, the heating element may need servicing.
Can I brew half a batch?
Yes, the G4 ThermoPro can brew smaller batches. Adjust the water volume accordingly, but ensure the water level covers the heating element. Use the pause & serve feature if needed.
How often should I descale the coffee maker?
Descale every 3 months or more frequently if you have hard water. Use a commercial descaling solution and follow the manual's instructions.
What does the 'Ready' indicator mean?
The 'Ready' indicator lights up when the water in the reservoir reaches the optimal brewing temperature (195-205°F). You can then start the brew cycle.
How do I replace the water filter?
Turn off the machine, remove the reservoir cover, take out the old filter, insert the new filter (soak in water first), and reassemble. Reset the filter indicator if applicable.
My coffee maker is leaking water. What should I do?
Check the brew basket is correctly inserted, the carafe is properly placed, and the spray head is clean. Inspect the water line for cracks. If the leak persists, contact service.
Where can I find replacement parts for the G4 ThermoPro?
Replacement parts are available through Wilbur Curtis authorized dealers or online. Common parts include carafes (part #WC-1234), brew baskets, and water filters.

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USER MANUAL G4 ThermoPro Wilbur Curtis

G4 ThermoPro® Series 1.5 Gallon Coffee Brewing System

Exterior view of a Coca-Cola industrial water heater with control panel and brand logo (no visible text or symbols on main body)

Exterior view of a Coca-Cola water heater with dual side units and control panel (no visible text or symbols)

READ AND SAVE THESE INSTRUCTIONS

NOTICE TO INSTALLER: Please leave this booklet with the machine.

CONTENTS CL24

Key Features/Specifications/System Requirements....FS24

Important Safeguards....IS2

Installation Instructions (General)....II2

Installation Instructions (Leveling, Water Supply, Electrical) ......II9

Operating Instructions ...... Ol11

Cleaning Instructions....CI1

Cleaning Instructions....CI5

Cleaning Instructions....CI9

Programming Guide ...... PG1

Rough-In Drawing....RD30

Illustrated Parts/Recommended Parts IP42

Illustrated Parts/Recommended Parts (Tank Assembly, Single) IP43

Illustrated Parts/Recommended Parts (Tank Assembly, Single, Dual Voltage) IP44

Illustrated Parts/Recommended Parts (Tank Assembly, Twin) IP45

Electrical Schematic (G4TP2S10A3500)......ES49

Electrical Schematic (G4TP2S63A3100, G4TP2S63A3500) ES41

Electrical Schematic (G4TP2S30A3100)......ES50

Electrical Schematic (G4TP2T10A3100, G4TP2T10A3500)......ES42

Electrical Schematic (G4TP2T30A3100)......ES52

Troubleshooting Guide....TG3

Troubleshooting Guide....TG7

Troubleshooting Guide....TG11

Error Codes....EC1

Product Warranty....PW1

Contact Information

Wilbur Curtis Co., Inc.

6913 Acco Street | Montebello, CA 90640 US

Phone: 323-837-2300 | Toll Free: 800-421-6150

Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com

For the latest specifications and information go to www.wilburcurtis.com

Toll Free: 800-995-0417 | Monday - Friday 5:30 A.M. - 4:00 P.M. PT

Email: techsupport@wilburcurtis.com

Due to continued product improvement, the products illustrated/photographed in this guide may vary slightly from the actual product.

Key Features

  • Gold Cup ® Series – digital control module provides precise control over all aspects of brewing: time, temperature, volume plus specialty coffee needs from pre-infusion to pulse-brewing to water bypass.
  • Generation Four (G4) Digital Control Module – Large, 4.3" touch screen. Icon-driven interface streamlines operation. On-Screen Instructions – Provides fast, intuitive training; reduces service calls.
  • Built-in Self Diagnostic System – Includes real-time feedback of the brewing process and energy saving mode.
  • Stainless steel ThermoPro vacuum-sealed servers keep coffee fresh, hot and flavorful.
  • Pre-Set, One-Touch Global Recipes – Based on coffee type, grind and weight.
  • Single unit is field selectable for one, two or three batch brewing.
  • Centrally located hot water spout for instant hot beverages and other hot water needs.
  • Industry's most effective mineral tolerant design.

Specifications (Selected Models)

Electrical Supply Requirements

MODEL #DESCRIPTION PHASE VOLTS AMPS HEATINGAETINGCONFIG WIREWATTSHERTZ GAL/HR
G4TP2S10A3500Single brewer with shelf1 PH220 V19.5 A2 x 2000 W3W + G4300 W50/60 Hz12.0
G4TP2S63A3100Single brewer, dual voltage1 PH110/220 V15.0/12.7 A2 x 1600 W2/W3W + G1800/2800 W50/60 Hz4.5/12.0
G4TP2S63A3500Single brewer with shelf, dual voltage1 PH110/220 V15.0/12.7 A2 x 1600 W2/W3W + G1800/2800 W50/60 Hz4.5/12.0
G4TP2T10A3500Twin brewer with shelf1 PH220 V23.0/34.5 A3 x 2500 W3W + G5100/7600 W50/60 Hz15.0/21.0
G4TP2T10A3100Twin brewer1 PH220 V23.0/34.5 A3 x 2500 W3W + G5100/7600 W50/60 Hz15.0/21.0

Export

G4TP2S30A3100Single brewer, export1 PH230 V20.0 A2 x 2000 W2W + G4600 W50/60 Hz12.0
G4TP2T30A3100Twin brewer, export1 PH230 V24.2 A2 x 2500 W2W + G5574 W50/60 Hz21.0

Dimensions
Water Supply Requirements

MODEL #HEIGHTWIDTHDEPTHSHIP WEIGHTSHIP CUBEWATER CONNECTORWATER PRESSUREMIN. FLOW RATE
G4TP2S10A350035.14"11.07"20.75"53.0 lbs9.6 cu ft3/8" flare20 - 90 psi1.0 gpm
G4TP2S63A310035.14"11.07"20.75"53.0 lbs9.6 cu ft3/8" flare20 - 90 psi1.0 gpm
G4TP2S63A350035.14"11.07"20.75"53.0 lbs9.6 cu ft3/8" flare20 - 90 psi1.0 gpm
G4TP2T10A350035.42"20.07"20.75"75.0 lbs14.1 cu ft3/8" flare20 - 90 psi2.0 gpm
G4TP2T10A310035.42" 20.07"20.75"75.0 lbs 14.1 cu ft3/8" flare20 - 90 psi2.0 gpm

Export

G4TP2S30A310035.14"11.07"20.75"53.0 lbs9.6 cu ft3/8" flare20 - 90 psi1.0 gpm
G4TP2T30A310035.42"20.07"20.75"75.0 lbs14.1 cu ft3/8" flare20 - 90 psi2.0 gpm

Following are the factory default settings for the ThermoPro brewer:

• Brew Temperature = 200°F
• Water Bypass = On LARGE and MEDIUM brew only

- Brew Volume = Large-Medium-Small

• Energy Save Mode = Off

Symbols

Wilbur Curtis G4 ThermoPro - Symbols - 1

This is the safety alert symbol. It is used to alert you to potential physical injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

Wilbur Curtis G4 ThermoPro - Symbols - 2

DANGER - Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Wilbur Curtis G4 ThermoPro - Symbols - 3

WARNING - Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Wilbur Curtis G4 ThermoPro - Symbols - 4

CAUTION - Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

Wilbur Curtis G4 ThermoPro - Symbols - 5

NOTICE - Indicates a situation which, if not avoided, could result in property damage.

Wilbur Curtis G4 ThermoPro - Symbols - 6

IMPORTANT - Provides information and tips for proper operation.

Wilbur Curtis G4 ThermoPro - Symbols - 7

SANITATION REQUIREMENTS

Important Safeguards/Conventions

Wilbur Curtis G4 ThermoPro - Important Safeguards/Conventions - 1

WARNING:

  • Make sure that this appliance is installed and grounded according to the INSTALLATION INSTRUCTIONS by qualified personnel before attempting to use it. Failure to follow the INSTALLATION INSTRUCTIONS could result in personal injury or void the warranty.
  • This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician.
  • To reduce the risk of fire or electric shock, DO NOT open the service panels. There are no user serviceable parts inside.
  • Keep hands, arms and other items away from hot surfaces of the unit during operation.
  • Clean the appliance and any dispensers completely before using them for the first time as according to the CLEANING INSTRUCTIONS. Clean them regularly as instructed in the CLEANING INSTRUCTIONS.
  • Use this appliance only for its intended use, brewing/dispensing hot and/or cold beverages/water.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Avoid spillage onto the power (mains) connector.

CE Requirements

  • This appliance must be installed in locations where it can be overseen by trained personnel.
  • For proper operation, this appliance must be installed where the temperature is between 5°C to 35°C.
  • Appliance shall not be tilted more than 10° for safe operation.

- An electrician must provide electrical service as specified in conformance with all local and national codes. For safe use, an all-pole disconnection must be incorporated into the fixed wiring in accordance with the wiring rules outlined in clause 7.12.2 of IEC 6.335-1 for meeting the minimum electrical safety of this standard.

- This appliance must not be cleaned by water jet.

- This appliance can be used by persons aged from 18 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.

- Keep the appliance and its cord out of reach of children aged less than 18 years.

- Appliances can be used by persons 18 years and above with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

• Children under the age of 18 years should be supervised to ensure they do not play with the appliance.

- If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel with a special cord available from the manufacturer or its authorized service personnel in order to avoid a hazard.

• Machine must not be immersed for cleaning.

- Cleaning and user maintenance shall not be made by children unless they are older than 18 years and supervised.

- This appliance is intended to be used in household and similar applications such as:

– staff kitchen areas in shops, offices and other working environments;
– by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments.

- This appliance not intended to be used in applications such as:

- farm houses

- Access to the service areas permitted by Authorized Service personnel only.

• The A-Weighted sound pressure level is below 70 dBA.

Wilbur Curtis G4 ThermoPro - CE Requirements - 1

WARNING: Installation is to be performed only by a qualified installer.

Wilbur Curtis G4 ThermoPro - CE Requirements - 2

WARNING: Improper electrical connection may result in an electric shock hazard. This brewer must be properly grounded.

Wilbur Curtis G4 ThermoPro - CE Requirements - 3

NOTICE: DO NOT connect this brewer to a hot water supply. The water inlet valve is not rated for hot water. Do not exceed the maximum water pressure stated in the SPECIFICATIONS section.

Wilbur Curtis G4 ThermoPro - CE Requirements - 4

IMPORTANT: Observe all governing codes and ordinances.

Installation Instructions

Installation Requirements

  • A secure surface capable of supporting the weight of the appliance.
  • For units without an attached cord set: Appropriately sized, UL listed, grounding type power cable to meet the electrical specifications for the appliance. If you have questions about the correct cable size and length, consult a qualified installer. If the appliance will be hard wired to a junction box, the power cable must be long enough so that the unit can be moved for cleaning underneath.
  • A grounded electrical connection to an electrical circuit that meets the electrical specifications of the appliance (see SPECIFICATIONS). The circuit must be protected by the appropriate sized circuit breaker. If you are not certain that the existing circuit meets the requirements for your unit, consult a licensed electrician.
  • A water filtration system is required to maintain trouble-free operation. Wilbur Curtis Co., Inc. recommends a Wilbur Curtis approved water filter. Visit www.wilburcurtis.com to see the full line of Wilbur Curtis approved water filters.
  • Potable water supply line connection from the water filter capable of supplying the minimum flow rate required by the specifications. The water supply line must be able to connect to the flare fitting on the back of the unit. See the SPECIFICATIONS section for the correct size. The water line should also be capable of being controlled by a shut off valve. Do not connect the water line to a saddle valve.

Wilbur Curtis G4 ThermoPro - Installation Requirements - 1

NSF International requires the following water connection:

1 A quick disconnect or additional coiled tubing (at least two times the depth of the appliance) is required so that it can be moved for cleaning underneath.
2 This equipment is to be installed with adequate back-flow protection to comply with applicable federal, state and local codes.
3 Water pipe connections and fixtures directly connected to a potable water supply shall be sized, installed and maintained in accordance with federal, state and local codes.

The International Plumbing Code of the International Code Council and the Food and Drug Administration (FDA) Food Code manual, direct that this equipment must be installed with adequate back-flow prevention in compliance with federal, state and local codes. For units installed outside of the U.S.A., make sure that the installation is in compliance with the applicable plumbing/sanitation code for your area.

Installation

Leveling

Wilbur Curtis G4 ThermoPro - Leveling - 1

WARNING: Use the leveling legs to level the brewer only. Do not use them to adjust brewer height. Do not extend them higher than necessary.

1 Position the brewer on the counter top. Level it left to right and front to back by turning the bottom of the legs.

Connect the Water Supply

2 Flush the water supply line prior to installation to purge air and debris from the water filter and tubing.
3 Connect the water supply line to the flare fitting on the back of the brewer. Leave the water supply valve closed until the power is connected.

Connect the Brewer Wiring

Brewers Without A Cord Set Attached and Dual Voltage Brewers to be Operated 220 Volts

Wilbur Curtis G4 ThermoPro - Connect the Brewer Wiring - 1

WARNING: Turn off power to the junction box at the circuit breaker panel before connecting the power cable to the brewer.

4 Remove the screws that hold the front panel in place and remove.
5 On dual voltage units being operated at 220 Volts, disconnect and cap the jumper wire between the "C" and "N" terminals on the terminal block.
6 Loosen the strain relief on the back of the brewer.
7 Feed the 220 Volt power cable into the brewer.
8 Connect the wires on the power cable to the terminal block inside the brewer.
9 Tighten the strain relief and replace the front panel.
10 Connect the power cable wires to the terminals in the junction box. See the ELECTRICAL SCHEMATIC for the power supply requirements.

Line drawing of a door with a handle and directional arrows indicating movement (no text or symbols)

Diagram of a mechanical assembly with four legs and a central valve, showing rotational motion arrows (no text or symbols)

Technical line drawing of a mechanical assembly with a valve and base mount (no text or symbols)

Configuration varies with model Front panel Terminal block

Connect the Brewer Wiring (cont.)

Brewers With A Cord Set Attached

Wilbur Curtis G4 ThermoPro - Connect the Brewer Wiring (cont.) - 1

WARNING: Connect the power cord to the appropriate type and size electrical outlet. If the electrical outlet is not compatible with the power cord, have it upgraded by a licensed electrician. Do not modify the power plug. Do not use an extension cord. Do not use a power cord/plug that is damaged.

11 Connect the power cord to the appropriate type of electrical outlet.

Power Up the Brewer

12 Turn on the water supply valve.
13 Make sure that the circuit breaker supplying power to the unit is on.
14 Turn the toggle switch on the back of the brewer to the ON position. The water tank will start to fill. While the tank is filling, inspect the water supply line for leaks.
15 Go to the PROGRAMMING GUIDE section and program the brewer for the correct model and batch number.

Wilbur Curtis G4 ThermoPro - Power Up the Brewer - 1

IMPORTANT: When operating the brewer at higher elevations, reduce the operating temperature by 2° F for each 1000 feet of elevation. See PROGRAMMING GUIDE.

16 When the water level in the tank rises to the correct volume, the heating elements will turn on automatically. Depending on the incoming water temperature and the electrical specifications, the water tank typically requires 20 to 30 minutes to reach the factory set operating temperature. When the water has heated, "Ready to Brew" should be on the display.
17 Before brewing for the first time, dispense 12 ounces of hot water through the hot water faucet to help purge air from the tubing inside the brewer.
18 Brew a cycle of at least 12 ounces, to purge any remaining air from the tubing. See OPERATING INSTRUCTIONS. During the initial brew cycle and whenever the filter is replaced, you may hear the sounds of air being purged from the filter, tubing and water tank.

Hand holding a black cable inserted into an electrical outlet (no text or symbols visible)

Back of brewer

Brewing Instructions

Wilbur Curtis G4 ThermoPro - Brewing Instructions - 1

WARNING - TO AVOID SCALDING, AVOID SPLASHING. Keep body parts clear of the brewer during brewing. Do not remove the brew basket while "Brewing" appears on the display.

The G4 ThermoPro Brewer is factory preset for optimal performance.

Back of brewer

1 The brewer should be ON. Confirm this at the rear toggle switch. "Ready to brew" should be on the display. If the brewer is connected to an inter-lock grinder, the grinder should be on. When inter-lock connection is made, grind coffee at this time.

Diagram of a hairdryer machine with control panel and base mount (no text or symbols)

2 Center an empty dispenser under the brew basket.

Illustration of a hand pouring liquid into two identical containers (no text or symbols)

3 Insert a clean paper filter into the brew basket. Fill with the proper amount of ground coffee. Level the coffee in the filter.

Illustration of a hand using a funnel to clean or remove a dark substance from a microwave oven (no text or symbols visible)

4 Slide the filled brew basket into the brew rails under the control panel. Slide it all the way back until it stops.

Illustration of a hand pressing a control panel on a kitchen appliance (no text or symbols visible)

5 Hold your finger on the appropriate brew icon. As soon as you hear the click of the brew valve, lift your finger. Brewing will begin.

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789
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6 If a keypad appears on the display, the brew code feature is enabled (default is off). Brewing will start immediately after you enter the brew code. See the PROGRAMMING GUIDE to set up/disable the brew code.

The brewer will brew coffee based on the settings programmed into the universal control module (UCM). To change the settings, see the PROGRAMMING GUIDE section.

Wilbur Curtis G4 ThermoPro - Brewing Instructions - 7

WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning.

Wilbur Curtis G4 ThermoPro - Brewing Instructions - 8

NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives. These products promote corrosion and will damage the finishes. USE OF THESE PRODUCTS WILL VOID THE WARRANTY.

Cleaning The Brewer - Daily

Wilbur Curtis G4 ThermoPro - Cleaning The Brewer - Daily - 1

WARNING: DO NOT immerse the brewer in water or any other liquid.

The brewer should be OFF. Turn the brewer off by flipping the rear toggle switch to the OFF position.

1 Remove the dispenser(s). Wipe exterior brewer surfaces with a damp cloth to remove spills and debris.
2 Remove the brew basket(s) and clean them in a mild detergent solution. Use a soft bristled brush for hard to clean areas. Rinse with clean water, then dry.
3 Wipe the spray head area with a cloth soaked in a mild detergent solution. Rinse with a cloth soaked with clean water removing any residual detergent. Use a clean, soft cloth to dry.
4 Dump out the drip tray(s) (if applicable). Rinse with clean water, then dry with a soft, clean cloth.

Cleaning The Brewer - Weekly

The brewer should be OFF. Turn the brewer off by flipping the rear toggle switch to the OFF position.

1 Remove the spray head(s), unscrewing counterclockwise from the dome plate.
2 Thoroughly clean and rinse the dome plate area.
3 Clean the brew basket rails with a brush soaked with a mild detergent solution. Rinse the area with a cloth soaked with clean water, removing any residual detergent.
4 Dry the area with a soft, clean cloth.
5 Reattach the spray head(s).

Cleaning the 1.0 Gallon or 1.5 Gallon Thermal Dispensers (Daily)

Wilbur Curtis G4 ThermoPro - Cleaning the 1.0 Gallon or 1.5 Gallon Thermal Dispensers (Daily) - 1

WARNING: DO NOT immerse the thermal server or its lid assembly in water or any other liquid. Do not place the thermal server or lid in a dishwasher. Placing a thermal server in a dishwasher will void the warranty. To avoid damage, DO NOT use a brush to clean the faucet or the inside of the faucet shank (outlet).

Cleaning the Container

1 Prepare a mild solution of detergent and warm water. Remove the server from the brewer and remove the lid. Rinse.
2 Wash - Wipe the exterior surfaces of the container with a sponge soaked with the detergent solution to remove spills and debris. Remove the lid and fill the liner with the detergent solution. Take a sponge brush and scrub out the stainless steel liner and the lid.
3 Rinse - Rinse with clean, warm water.
4 Sanitize - Sanitize the interior of the server and the lid, using a commercial sanitizer suitable for food grade applications. Sanitize according to the directions on the package.
5 Disassemble the faucet - Unscrew the handle/bonnet assembly from the top of the faucet and remove it. Inspect the seat cup for wear. Replace the seat cup if it is damaged.

Disassemble the sight gauge (some versions). If the sight gauge has a cover, pull it up and off to remove. Remove the cap to disassemble the gauge (both versions). Some versions are equipped with a guard that must be unscrewed to access the lower washer and float. Remove the glass tube. Inspect it for cracks or chips. If broken, replace the glass with a new one.

6 Air Dry - Turn the container and lid upside down and allow to air dry.

Cleaning the Faucet Parts and Site Gauge

7 Wash - Wash all faucet and gauge glass parts with the detergent solution. Using the supplied brush, clean inside the fill tube on the lid. Clean the inside of the gauge glass with a gauge brush soaked with detergent solution.
8 Rinse - Thoroughly rinse all parts with clean, warm water.

continued....

TXSG Series Cap Washer Glass tube Lid Guard Handle Bonnet Seat cup Float Washer Faucet Assembly

TLCG Series Handle Bonnet Seat cup Faucet Assembly Cap Glass tube Lid Cover

CLEANING INSTRUCTIONS CI5

Cleaning the Faucet Parts and Gauge Glass (cont.)

9 Sanitize - After rinsing, place all faucet and gauge parts in a sink to be sanitized. Immerse them in a commercial sanitizer suitable for food grade applications. Sanitize according to the directions on the package.

10 Air Dry - Allow all parts to thoroughly air dry.

11 Reassemble - When dry, reassemble the handle/bonnet. Hand tighten the handle/bonnet onto the top of the faucet assembly, reinstall the site gauge and cover. If replacing a broken gauge glass, carefully remove any traces of glass from the silicone parts before inserting the new gauge glass tube. Reinstall the lid.

WASH RINSE SANITIZE

Cleaning the Airport/Pour Pot (Daily)

Wilbur Curtis G4 ThermoPro - Cleaning the Airport/Pour Pot (Daily) - 1

WARNING: DO NOT immerse the airport/pour pot or lid assembly in water or any other liquid. Do not place the airport/pour pot or lid in a dishwasher. Placing a airport or pour pot in a dishwasher will void the warranty.

Start by preparing a mild solution of detergent and warm water. Remove the airport/pour pot from the brewer and remove/open the lid. On airpots, remove the nozzle assembly. Rinse.

Cleaning Airpots

1 Wash - Wipe the exterior surfaces of the airport and lid with a sponge soaked with the detergent solution to remove spills and debris. Fill the liner with the detergent solution. Use a sponge cleaning brush to clean inside. Clean the spout/siphon tube with the detergent solution.
2 Rinse - Rinse the airport and the spout/siphon tube with clean, warm water.
3 Sanitize - Sanitize the interior of the airport, the spout/siphon tube and the lid, using a commercial sanitizer suitable for food grade applications. Swab, brush or pressure spray the sanitizing solution according to the directions on the package.
4 Air Dry - Turn the airport and lid upside down. Allow all parts to air dry.

Cleaning Pour Pots

1 Wash - Wipe the exterior surfaces of the pour pot and lid with a sponge soaked with the detergent solution to remove spills and debris. Fill the liner with the detergent solution. Use a sponge cleaning brush to clean inside.
2 Rinse - Rinse the pour pot and the lid with clean, warm water.
3 Sanitize - Sanitize the interior of the pour pot and the lid, using a commercial sanitizer suitable for food grade applications. Swab, brush or pressure spray the sanitizing solution according to the directions on the package.
4 Air Dry - Turn the pour pot and lid upside down and allow to air dry.

Nozzle assembly

TLXA2201G000 shown. Appearance and size varies with model number.

Illustration of a mechanical device with a rotating shaft and lid, showing a process with an arrow indicating rotation (no text or symbols present)

CLXP6401S100 shown. Appearance and size varies with model number.

Wilbur Curtis G4 ThermoPro - Cleaning Pour Pots - 3

NOTE: The stem on the bottom of TFT series pour pot lids have a built-in sensor used for the FreshTrac feature. Keep this stem free from coffee oil build-up for proper operation. After cleaning, inverting the lid for 30 seconds resets the FreshTrac timer.

Touchscreen Control Module

The touchscreen turns on whenever power is provided to the brewer and the rear toggle switch is on. The symbol buttons on the screen control operation and programming. Pressing the on-screen symbols and buttons with your finger tip activates the various functions. The default screen, as well as additional control buttons are shown below. The configuration of the default screen varies depending on the brewer model.

Status lights Ready to brew LG LG MED MED SM SM Curtis Brew Buttons Control symbols - all symbols may not be present at the same time Curtis logoHome Undo Scroll left/right Return to previous

Entering Programming Mode

1 Tap the (white) Curtis logo on the touchscreen five (5) times to enter programming mode (see diagram above).

ENTER ACCESS CODE
1234
123
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Del0OK

2 The ACCESS CODE screen will appear. The default pass code is 1 2 3 4. Once the code is entered, press OK. The MAIN MENU screen will appear. The access code can be reset in the Control Settings sub-menu, under Passwords.

MAIN MENU Recipes Control Settings Brew Settings Model Select Settings Summary Exit Custia

3 The MAIN MENU screen contains a series of sub-menu icons. The icons vary based on the model selected under the Model Select sub-menu. For the brewer to operate properly, the model selected must match the model series on the brewer model number label affixed to the outside of the machine.

Programming

Shown below are the various programming options available in the programming MAIN MENU. The icons that appear vary based on the brewer model selected under Model Select.

graph TD A["Model Select"] --> B["Selections for COFFEE BREWER MODELS"] B --> C["Recipes"] C --> D["Control Settings: Brew Settings"] D --> E["Settings Summary"] E --> F["Exit"] G["Coffee"] --> H["Gemini\nGemini IF\nThermoPro\nMilano\nOmega"] H --> I["Single Twin"] I --> J["One Batch\nTwo Batch\nThr…

graph TD A["Model Select"] --> B["TEA"] B --> C["Tea/IC-1Bach\nTea/IC-2Bach\nTea/IC-3Bach\nTea/IC-4Bach\nTea-Sweet\nDual-Dilution\nDual-Sweet"] C --> D["Tea/Brewer Models"] D --> E["Recipes"] E --> F["Control Settings Brew Settings"] F --> G["Settings Summary"] G --> H["Exit"] E --> I["Standard-Purp…

graph TD A["Model Select"] --> B["Selections for COMBO BREWER MODELS"] B --> C["Tea Recipes"] C --> D["Coffee Recipes"] D --> E["Control Settings"] E --> F["Tea Brew Settings"] F --> G["Coffee Brew Settings"] G --> H["Settings Summary"] H --> I["Exit"] J["Combo"] --> K["Combo Combo/IC Combo-Sweet"]…

* Feature not available on some models

USB - Easy Programming

There are two methods for changing the default settings on G4 brewers. The settings can be programmed manually using the brewer touch screen, or automatically using the USB (Universal Serial Bus) data port on the side of the brewer. Using the USB connection and a flash drive easily reprograms the settings by simply copying data.

Illustration of a USB flash drive with a square button (no text or symbols)

A flash drive can copy all of the settings from one identical G4 brewer to another. Doing so eliminates the need to program each step individually using the touchscreen. This process also makes it easy to quickly standardize the program settings on multiple G4 brewers.

Use a flash drive that supports USB 2.0 or above and has a type-A USB connection. The storage capacity must be 2 GB minimum.

Wilbur Curtis G4 ThermoPro - USB - Easy Programming - 2

IMPORTANT: The flash drive must be completely blank. Erase any existing files on the drive before starting the following process.

Uploading the Software to the Flash Drive

1 Make sure the brewer is on. Check to make sure that the brewer you are copying settings from is programmed as desired.
2 Open the cover on the USB port and insert the connector on the empty flash drive. The port is located on the right side panel of the brewer, near the top. The universal control module (UCM) will upload all of the setup data onto the flash drive. The yellow LED icon on the top left of the touchscreen will light indicating that data is transferring. This process will only take a second to complete.

Downloading the Software to the Brewer from the Flash Drive

1 Select the (identical) brewer you wish to make program changes to. The brewer must be on.
2 Plug the loaded flash drive into the USB port on the brewer. The data copied from the first brewer will automatically download, overwriting all the settings that were on the second brewer.
3 The red LED on the top left of the touchscreen will indicate that the download is in process. This will only take a second.
4 Once the download is complete, the UCM will reboot so that the changes take effect.
5 Remove the flash drive. The download is complete. The data on the flash drive can continue to be downloaded into as many identical brewers as needed.

USB File Transfer

This screen will be present whenever the USB flash drive is inserted, provided the brewer is not currently brewing.

The default action is "No Action". The UCM will always create a backup on the flash drive before downloading settings/recipes or a screen-saver.

If a firmware update is present on the flash drive, the firmware update procedure will be started before the screen is shown.

FILE TRANSFER Settings/recipes Present on USB Screensaver Not present on USB Upload to USB Download from USB No Action Start

G4TP2S - Single Coffee Brewer
Wilbur Curtis G4 ThermoPro - USB File Transfer - 2

G4TP2T - Twin Coffee Brewer
Wilbur Curtis G4 ThermoPro - USB File Transfer - 3

Supplies and Accessories - All Models

Wilbur Curtis G4 ThermoPro - Supplies and Accessories - All Models - 1

Wilbur Curtis G4 ThermoPro - Supplies and Accessories - All Models - 2
CAB-1 - Cleaning BrushWC-29050 - Spray Head

G4TP2S - Main Chassis - Exploded View
Exploded view diagram of a water heater with labeled components and parts, including single-voltage and dual-voltage models.

G4TP2S - Main Chassis - Parts List

ITEM #PART #DESCRIPTION
1 WC-5350 TUBE, 1/2 IDx 1/8W SILICONE GEN USE
2 WC-61509 COVER, TOPTP2S
3A WC-37122 1KIT, DUMP VALVE RIGHT
3B WC-854 2VALVE, BREW DUMP RIGHT 240V 12W GEM12D/TP/TPC
4A WC-2977K aKIT, SPRAYHEAD FITTING METAL
4B WC-2977-101K bKIT, SPRAYHEAD FITTING PLASTIC
5 WC-3417BREW CONE, ASSY W/SPLASH POCKET BRWNSTYLIZED GEMIN HOT COFFEE
6A WC-442 1SOLENOID, LOCK BREW CONE RIGHT/LEFT120V TP2T/TP2S/GEMSS/GEM
6B WC-446 2SOLENOID, LOCK BREW CONE RIGHT 220VTHERMOPRO/GEMTS
7A WC-844-101 1VALVE, BY-PASS. NON-ADJUSTABLE WITHRESTRICTOR (WC-2945)
7B WC-844-102 2VALVE, BY-PASS. 240V NON-ADJUSTABLE W/RESTRICTOR (WC-2945)
8 WC-10000 CONTROL MODULE, TOUCH SCREEN G4
9 WC-10001 CONTROL MODULE, UPM 120/220V G4
10 WC-8559RELAY, SOLID STATE 280V/40A W/HEATSINKAND QUICK DISCONNECTS
11 WC-58037-101 COVER, CENTER WRAP TP 90 DEG
12 WC-596 2FILTER, NOISE EMI 250VAC/30A 1PH
13 WC-1825 FAUCET, ASSY HOT WATER TP2S
14 WC-5310 TUBE, 5/16 ID x 1/8W SILICONE
15A WC-3528 1LEG, 4" ADJUSTABLE 3/8-16 THRD ITALIANSTYLE
15B WC-3500T 2LEG, 4" ADJUSTABLE W/TIE DOWNS 3/8-16THRD
16A WC-589-101 1TRANSFORMER,120VAC-24V 4.8A W/ LEADS &MOLEX CONNECTOR
16B WC-589-102 2TRANSFORMER,240VAC- 24V 4.8VA W/LEADS &MOLEX CONNECTOR

1 G4TP2S10A3500, G4TP2S63A3100, G4TP2S63A3500, 2 G4TP2S30A3100
a Units built 05/15/17 and later. Stainless steel fitting kit (4A) is compatible with older units.
b Units built before 05/15/17.

G4TP2S - Recommended Parts to Stock

ITEM #PART # DESCRIPTION
1 WC-5350 TUBE, 1/2 ID x 1/8W SILICONE GEN USE
3A WC-37122 KIT, DUMP VALVE RIGHT
6A WC-442 SOLENOID, LOCK BREW CONE RIGHT/LEFT 120V TP2T/TP2S/GEMSS/GEM
7A WC-844-101 VALVE, BY-PASS, NON-ADJUSTABLE WITH RESTRICTOR (WC-2945)
9 WC-10001 CONTROL MODULE, UPM 120/220V G4
ITEM #PART #DESCRIPTION
17 WC-2402P ELBOW, 3/8"FL x 3/8" NPT PLATED
18 WC-1501 FUSE, HOLDER ASSY W/5A FUSE
19 WC-14045-101 CURRENT SENSOR ASSY G4
20 WC-103SWITCH, TOGGLE NON-LIT DPST 25A125/250VAC RESISTIVE
21A WC-847 1VALVE, INLET 2 GPM 120V 10W GEN USEBROWN BODY
21B WC-883 2VALVE, INLET 2 GPM 240V 6W
22 WC-29050 SPRAYHEAD, AMBER ADVANCED FLOW
23 WC-1200 CORD, 14/3 $JTO 6' BLK W/PLUG
24 WC-5231 COMPOUND. SILICONE 5OZ
25 WC-3765LKIT, INLET VALVE REPAIR USE ON WC-826/WC-826L/WC-847 (OLDER UNITS)
26 WC-10008 UNIVERSAL HOST ADAPTER USB
27 WC-1412 CORD GRIP, 3/4" FOR METAL CORD TO .81"OD
28 WC-29044 SLEEVE, OVERFLOW ASSY GEN USE
29 WC-37132KIT, VALVE REPAIR FOR INVENSYS WC-820WDR,WC-821WDR, WC-844WDR (OLDERUNITS)
30A WC-13462 1HARNESS ASSY G4TP2S
30B WC-13462-101 2HARNESS, COMPLETE G4TP2S30'S EXPORTVERSION (INCLUDES TERMINAL BLOCK)
31A WC-4320 aO'RING, 0.487I.D.x 0.693OD x0.103CS BUNA-N#112
31B WC-43089 bGASKET, 1.00OD X .625 I.D. X .030 THK WHITEEPDM 70 SHORE
32A WC-4213 aNUT, 5/8 LOCK PLATED
32B WC-4212-02 bNUT, 5/8-18 JAM PLASTIC
ITEM #PART #DESCRIPTION
14WC-5310 TUBE, 5/16 ID x 1/8W SILICONE
19WC-14045-101 CURRENT SENSOR ASSY G4
21AWC-847VALVE, INLET 2 GPM 120V 10W GEN USE BROWN BODY
22WC-29050 SPRAYHEAD, AMBER ADVANCED FLOW

G4TP2T - Main Chassis - Exploded View
Exploded view diagram of a water tank assembly with numbered components and labeled parts

G4TP2T - Main Chassis - Parts List

ITEM # PART # DESCRIPTION
1A WC-371221KIT, DUMP VALVE RIGHT
1B WC-8542VALVE, BREW DUMP RIGHT 240V 12W GEM12D/TP/TPC
2A WC-371211KIT, DUMP VALVE LEFT
2B WC-8532VALVE, BREW DUMP LEFT 240V 12W GEM12D/TP/TPC
3A WC-4421SOLENOID, LOCK BREW CONE RIGHT/LEFT 120V TP2T/TP2S/GEMSS/GEM
3B WC-4462SOLENOID, LOCK BREW CONE RIGHT 220V THERMOPRO/GEMTS
4A WC-2977KaKIT, SPRAYHEAD FITTING METAL
4B WC-2977-101KbKIT, SPRAYHEAD FITTING PLASTIC
5A WC-844-1011VALVE, BY-PASS, NON-ADJUSTABLE WITH RESTRICTOR (WC-2945)
5B WC-844-1022VALVE, BY-PASS, 240V NON-ADJUSTABLE W/RESTRICTOR (WC-2945)
6 WC-37132KIT, VALVE REPAIR FOR INVENSYS WC-820WDR,WC-821WDR, WC-844WDR
7 WC-10000 CONTROL MDULE, TOUCH SCREEN G4
8 WC-10001 CONTROL MDULE, UPM 120/220V G4
9 WC-29050 SPRAYHEAD,AMBER ADVANCED FLOW
10 WC-8559RELAY, SOLID STATE 280V/40A W/ HEATSINK AND QUICK DISCONNECTS
11 WC-3417BREW CONE, ASSY W/SPLASH POCKET BRWN STYLIZED GEMIN HOT COFFEE
12 WC-58037-101 COVER,CENTER WRAP TP 90 DEG
13 WC-2402P ELBOW, 3/8"L x 3/8" NPT PLATED
14 WC-1412 CORD GRIP, 3/4" FOR METAL CORD TO .81"OD
15 WC-14045-101 CURRENTSENSOR ASSY G4
16A WC-134501HARNESS ASSY, COMPLETE G4TP2T (INCLUDES TERMINAL BLOCK)
16B WC-13450-1012HARNESS ASSY COMPLETE G4TP2T G4TPC2T/G4GEMT/G4TP1T-30'S (INCLUDES TERMINAL BLOCK)

1 G4TP2T10A3100, G4TP2T10A3500, 2 G4TP2T30A3100
a Units built 05/15/17 and later. Stainless steel fitting kit (4A) is compatible with older units.
b Units built before 05/15/17.

G4TP2T - Recommended Parts to Stock

ITEM # PART # DESCRIPTION
1A WC-37122 KIT, DUMP VALVE RIGHT
2A WC-37121 KIT, DUMP VALVE LEFT
3A WC-442SOLENOID, LOCK BREW CONE RIGHT/LEFT 120V TP2T/TP2S/GEMSS/GEM
5A WC-844-101VALVE, BY-PASS, NON-ADJUSTABLE WITH RESTRICTOR (WC-2945)
8 WC-110001 CONTROL MODULE, UPM 120/220V G4
ITEM # PART # DESCRIPTION
17 WC-29044 SLEEVE, OVERFLOW ASSY GEN USE
18 WC-3765LKIT, INLET VALVE REPAIR USE ON WC-826/WC-826L/WC-847 (OLDER UNITS)
19A WC-847 1VALVE, INLET 2 GPM 120V 10W GEN USE BROWN BODY
19B WC-883 2VALVE, INLET 2 GPM 240V 6W
20 WC-596 2FILTER, NOISE EMI 250VAC/30A 1PH
21 WC-1501 FUSE, HOLDER ASSY W/5A FUSE
22A WC-102 1SWITCH, TOGGLE NON-LIT SPST 15A 125/6A 250VAC RESISTIVE
22B WC-103 2SWITCH, TOGGLE NON-LIT DPST 25A 125/250VAC RESISTIVE
23 WC-5459 COVER, TOP SS THERMOPRO
24A WC-3528 1LEG, 4" ADJUSTABLE 3/8-16 THRD ITALIAN STYLE
24B WC-3500T 2LEG, 4" ADJUSTABLE W/TIE DOWNS 3/8-16 THRD
25 WC-1825 FAUCET, ASSY HOT WATER TP2S
26 WC-5310 TUBE, 5/16 ID x 1/8W SILICONE GEN USE
27 WC-5231 COMPOUND, SILICONE 5 OZ
28 WC-5350 TUBE, 1/2 ID x 1/8W SILICONE GEN USE
29A 1WC-589-101TRANSFORMER,120VAC-24V 4.8A W/ LEADS & MOLEX CONNECTOR
29B 2WC-589-102TRANSFORMER,240VAC- 24V 4.8VA W/LEADS & MOLEX CONNECTOR
30 WC-10008 UNIVERSAL HOST ADAPTER USB
31A WC-4320 aO'RING, 0.487I.D.x 0.693OD x0.103CS BUNA-N #112
31B WC-43089 bGASKET, 1.00OD X .625 I.D. X .030 THK WHITE EPDM 70 SHORE
32A WC-4213 aNUT, 5/8 LOCK PLATED
32B WC-4212-02 bNUT, 5/8-18 JAM PLASTIC
ITEM # PART # DESCRIPTION
9 WC-29050 SPRAYHEAD, AMBER ADVANCED FLOW
15 WC-14045-101CURRENT SENSOR ASSY G4
19A WC-847VALVE, INLET 2 GPM 120V 10W GEN USE BROWN BODY
26 WC-5310TUBE, 5/16 ID x 1/8W SILICONE GEN USE
28 WC-5350TUBE, 1/2 ID x 1/8W SILICONE GEN USE

WC-62032 - Tank Assembly
Technical diagram of a cylindrical device with numbered components for identification

WC-62032 - Tank Assembly - Parts List

ITEM # PART # DESCRIPTION
1 WC-62032 TANK, COMPLETE TP2S ULTEM FITTINGS
2 WC-5853-102 COVER, TOP HEATING TANK GEN USE
3 WC-43062 GASKET, TANK LID
4 WC-5527K KIT, PROBE WATER LEVEL O-RING & NUT
5 WC-906-04KIT, ELEMENT, HEATING 2KW 220V W/ JAM NUT& SILICONE O-RING
6 WC-1438-101 SENSOR, TEMPERATURE TANK
7 WC-4394GUARD, SHOCK/HEATING ELEMENT FOR SINGLE HEATING ELEMENT
ITEM # PART # DESCRIPTION
8 WC-522THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A
9 WC-43055 GUARD, SHOCK RESET THERMOSTAT (WC-522)
10 WC-37266 KIT, FITTING TANK OVERFLOW
11 WC-37317KIT, STRAIGHT FITTING & BUSHING 8mm GEN USE
12 WC-37365 KIT, FITTING TANK INLET
13 WC-37357KIT, STRAIGHT PLASTIC FITTING AND BUSHING 12MM

WC-62032 - Recommended Parts to Stock

ITEM # PART # DESCRIPTION
3 WC-43062 GASKET, TANK LID
4 WC-5527K KIT, PROBEWATER LEVEL O-RING & NUT
6 WC-1438-101 SENSORTEMPERATURE TANK
7 WC-4394GUARD, SHOCK/HEATING ELEMENT FOR SIN-GLE HEATING ELEMENT
8 WC-522THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A
ITEM # PART # DESCRIPTION
9 WC-43055 GUARD, SHOCK RESET THERMOSTAT (WC-522)
10 WC-37266 KIT, FITTING TANK OVERFLOW
11 WC-37317KIT, STRAIGHT FITTING & BUSHNG 8mm GEN USE
12 WC-37365 KIT, FITTING TANK INLET
13 WC-37357KIT, STRAIGHT PLASTIC FITTING AND BUSHING 12MM

WC-62031 - Tank Assembly
Technical diagram of a cylindrical device with numbered components for identification

WC-62031 - Tank Assembly - Parts List

ITEM # PART # DESCRIPTION
1 WC-62032 TANK, COMPLETE TP2S ULTEM FITTINGS
2 WC-5853-102 COVER, TOP HEATING TANK GEN USE
3 WC-43062 GASKET, TANK LID
4 WC-5527K KIT, PROBE WATER LEVEL O-RING & NUT
5 WC-904-04KIT, ELEMENT, HEATING 1.6KW120V W/ JAM NUT & SILICONE O-RING
6 WC-1438-101 SENSOR, TEMPERATURE TANK
7 WC-4394GUARD, SHOCK/HEATING ELEMENT FOR SINGLE HEATING ELEMENT

WC-62031 - Recommended Parts to Stock

ITEM # PART # DESCRIPTION
3 WC-43062 GASKET, TANK LID
4 WC-5527K KIT, PROBEWATER LEVEL O-RING & NUT
6 WC-1438-101 SENSORTEMPERATURE TANK
7 WC-4394GUARD, SHOCK/HEATING ELEMENT FOR SIN-GLE HEATING ELEMENT
8 WC-522THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A
ITEM # PART # DESCRIPTION
8 WC-522THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A
9 WC-43055 GUARD, SHOCK RESET THERMOSTAT (WC-522)
10 WC-37266 KIT, FITTING TANK OVERFLOW
11 WC-37317KIT, STRAIGHT FITTING & BUSHING 8mm GEN USE
12 WC-37365 KIT, FITTING TANK INLET
13 WC-37357KIT, STRAIGHT PLASTIC FITTING AND BUSHING 12MM
ITEM # PART # DESCRIPTION
9 WC-43055 GUARD, SHOCK RESET THERMOSTAT (WC-522)
10 WC-37266 KIT, FITTING TANK OVERFLOW
11 WC-37317KIT, STRAIGHT FITTING & BUSHNG 8mm GEN USE
12 WC-37365 KIT, FITTING TANK INLET
13 WC-37357KIT, STRAIGHT PLASTIC FITTING AND BUSHING 12MM

WC-62030 - Tank Assembly
Technical diagram of a device with numbered components for identification

WC-62030 - Tank Assembly - Parts List

ITEM # PART # DESCRIPTION
1 WC-62030 TANK, COMPLETE TP2T ULTEM FITTINGS
2 WC-37008 KIT, TANK LID ROUND (INCLUDES GASKET)
3 WC-37357KIT, STRAIGHT PLASTIC FITTING AND BUSHING 12MM
4 WC-5527K KIT, PROBE WATER LEVEL O-RING & NUT
5 WC-934-04KIT,ELEMENT HEATING 2.5KW 220V W/ JAM NUT & SILICONE WASHERS
6 WC-1438-101 SENSOR, TEMPERATURE TANK

WC-62030 - Recommended Parts to Stock

ITEM # PART # DESCRIPTION
2 WC-37008 KIT, TANK LD ROUND (INCLUDES GASKET)
3 WC-37357KIT, STRAIGHT PLASTIC FITTING AND BUSHING 12MM
4 WC-5527K KIT, PROBEWATER LEVEL O-RING & NUT
5 WC-934-04KIT, ELEMENT HEATING 2.5KW 220V W/ JAM NUT & SILICONE WASHERS
6 WC-1438-101 SENSORTEMPERATURE TANK
ITEM # PART # DESCRIPTION
7 WC-4382 GUARD, SHOCK HTNG ELMNT DOUBLE
8 WC-522THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A
9 WC-37365 KIT, FITTING TANK INLET
10 WC-37266 KIT, FITTING TANK OVERFLOW
11 WC-37317 KIT, STRAIGHT FITTING & BUSHNG 8MM GEN USE
12 WC-43055 GUARD, SHOCK RESET THERMOSTAT (WC-522)
ITEM # PART # DESCRIPTION
8 WC-522THERMOSTAT, HI LIMIT HEATER CONTROL DPST 277V 40A
9 WC-37365 KIT, FITTING TANK INLET
10 WC-37266 KIT, FITTING TANK OVERFLOW
11 WC-37317 KIT, STRAIGHT FITTING & BUSHNG 8MM GEN USE
12 WC-43055 GUARD, SHOCK RESET THERMOSTAT (WC-522)

G4TP2S10A3500

(UPM) Pin Assignments 20 Pin Connector | 14 Pin Connector 1 | 120Vac Hot Input | 1 | 12 Vac Input 2 | 120Vac Hot Input | 2 | 12 Vac Input 3 | Brew Valve | 3 | Tank Water Level Probe 4 | Not Used | 4 | Vdd +5Vdc 5 | 120Vac Neutral | 5 | Not Used 6 | Inlet Valve | 6 | Tank Temperature Sensor 7 | Not U…

G4GEMS63A1000, G4TP1S63A3100, G4TP2S63A3100, G4TP2S63A3500

Wilbur Curtis G4 ThermoPro - Supplies and Accessories - All Models - 9

(UPM) Pin Assignments
rotcen
112Vac Hot Input112 Vac Input
2120Vac Hot Input212 Vac Input
3Brew Valve Right3Tank Water Level Probs
4Brew Valve Left4Vad +5Vac
5120Vac Neutral5Not Used
6Inlet Valve6Tank Temperature Sensor
7Not Used7Tank Temperature Sensor
8Not Used8[Not Used]Data_Communication Next
9Triac Gate
10Triac A29Vas- [Logic Common]
11Brew Cone Lock Right10Solid State Relay +5Vac
12Brew Cone Lock Left11Data Communication First
13Warmer Right12Not Used
14Warmer Left13Solid State Relay - Common
15Bypass Valve Right14UPM Ground
16Bypass Valve Left
17Not Used
18Not Used
19Current Sensor
20Current Sensor
(UCM TOUCH SCREEN) Pin Assignments
rotcen
112 Vac Inout [Back Light]1TX - Transmit
2Vdo +5Vac2RX -Receive
3Vis- [Logic_Common]3Not Used
4Not Used4Vad +5Vac
512 Vac Input [Back Light]5Vas- [Logic Common]
6Data_Communication First
7Not Used
8Not Used
(USB) Pin Assignments
6-Pin Connector
1Vss- [Logic_Common]
2TX Transmit
3Vdo +5Vac
4RX -Receive
5Not Used
6Not Used
ELECTRICAL RATING TABLE
ModelVoltage VAmps AWatts WHertz Hz α /2 of Cunductor WiresPhase α /2 of Tank ElementsTank Element Rating W/VWarmer Element Rating W/V
(G4)GEM552120 9.2100(2) 50/60-3 (2) 1/1 21150V/120V(1X) 100W/120V
110/2209.5 2100
120 9.2100
120/2401024003
(G4)GEM56312015180050/60(2)121600W/120V(1X) 100W/120V
110/22012.733003
120151800(2)1
120/2401536003
(G4)TP2552(G4)TPC2552120 12.51300(2) 50/60-2 (2) 1/1 21450W/120V-
110/22013.229003
120 12.51500
120/24012.931003
(G4)TP2563(G4)TPC256312015180050/60(2)121000W/120V-
110/22012.728003
120151800(2)1
120/24013.833003
(G4)IP1552120 12.51500(2) 50/60-2 (2) 1/1 21450W/120V-
110/22013.229003
120 12.51500
120/24012.931003
(G4)TP1563120 13.81650(2) 50/60-2 (2) 1/1 21600W/120V-
110/22012.227003
120 13.81650
120/24012.129003
VOLUMESET TABLETITLE: LADDER DIAGRAM
WINDSET TABLE
APPROVEDSET TABLE
RISKSET TABLEPART NUMBER: LD-GTPSG4-63REVISION: L
RISK20/3M + 0
PAGE1 PAGE

③ 12GA WHITE WIRE IS ONLY USED WHEN UNIT IS TO BE WIRED IN THE 120Vac
② USE THIS DIAGRAM FOR ALL OTHER MODELS WITH ADDED PREFIX LETTERS AND/OR SUFFIX NUMBERS ON THEIR PART NUMBERS HAVING
THE SAME ELECTRICAL RATINGS.
1. ALL WIRES SHALL BE 18AWG UNLES NOTES: UNLESS OTHERWISE SPECIFIED

(UPM) Pin Assignments rotcennon 604C niP 02 1 230Vac Hot Input 1 12 Vac Input 2 230Vac Hot Input 2 12 Vac Input 3 Brew Valve Right 3 Tank Water Level Probe 4 Brew Valve Left 4 Vdd +5Vac 5 230Vac L2 5 Not Used 6 Inlet Valve 6 Tank Temperature Sensor 7 Not Used 7 Tank Temperature Sensor 8 Not Used 8 N…

G4GEMT10A1000, G4TP1T10A3100, G4TP2T10A3100, G4TP2T10A3500

Wilbur Curtis G4 ThermoPro - Supplies and Accessories - All Models - 11

ELECTRICAL RATING TABLE
ModelVoltage VAmps AWatts WHertz HzP of Conductor WiresPhase# of Tank ElementsTank Element Rating W/VWarner Element Rating W/V
GEMT1020822.3464850/603122500W/220V2X 800W/220V
22023.65200
24025.86188
20832.7679450/60313
22034.57600
24037.78044
TPLT10/TBC7T10/TPLT10/TPLTT1020821.5453050/603122500W/220V-
22023.05100
24025.06050
20832.0570050/60313
22034.57600
24037.08000
NOTE:SEE DAILYTITLE:LADDER DIAGRAM
NOTE:SEE DAILY
APPERME:SEE DAILY
PART NUMBER:LD-GTPTG4-10REVISION:F
WHES:3W + 0
PAGE:1 PAGE

⑤ H1 & H2 CONNECTION (5KW FACTORY DEFAULT), BRN WIRE IS CAPPED & STOWED. FOR 7.5KW CONNECTION, REMOVE CAP ON BRN WIRE (10GA) & CONNECT
TO POINT "C" ON POWER BLOCK.
(2) USE THIS DIAGRAM FOR ALL OTHER MODELS WITH ADDED PREFIX LETTERS AND/OR SUFFIX NUMBERS ON THEIR PART NUMBERS HAVING
THE SAME ELECTRICAL RATINGS.
1. ALL WIRES SHALL BE 18AWG PVC UL1015 UNLESS NOTED.

G4TP1T30A3100, G4TP2T30A3100

POWER BLOCK 67-65A/300-450V BLU/10GA CAPACITOR 2.2uF 250/275 VAC BRN/10GA GRN/YEL10GA GRN/YEL10GA INCOMING POWER 230Vac 1PH 2W+G 50/60 Hz EMI FILTER 30A/250V LINE LOAD BRN/10GA CHASSIS GROUND MANUAL RESET HI-LIMIT SWITCH DPST 40A/277V CURRENT SENSOR 220°F 1 2 3 4 BLU/10GA RED/10GA TOGGLE SW. DPST 25…

(UPM) Pin Assignments
20 Pin Connector14 Pin Connector
1230V a c Hot Input112 Vac Input
2230V a c Hot Input212 Vac Input
3Erow Valve Right3Tank Waterinevelamps
4Erow Valve Left4Vdd +5Vdc
5230V a c L25Not Used
6Inlet Valve6Tank Temperature Sensor
7Not Used7Tank Temperature Sensor
8Not Used8Not Used(Data_C on m urication
9Triac Gate
10Triac A29Vac Logr Comm onl
11Bew Cone Lock Right10Solid State Rokey+5Vdc
12Bew Cone Lock Left11Data Comm unibatic Plet
13Warmer Right12Not Used
14Warmoz Left13Solid State Rokey Comm on
15Bypass Valve Right14Tank Ground
16Bypass Valve Left
17Not Used
18Not Used
19Current Sensor
20Current Sensor
ECM / Pin Assignments
8 Pin Connector5 Pin Connector
112Vac Input Backlight1TX - Transm it
2Vdd +5V d o2RX - Receive
3Vac-Logr Comm onl3Not Used
4Not Used4Vdd +5Vdc
512Vac Input (Back Light)5Vee Logr Comm onl
6Data Comm unibatic Plet
7Not Used
8Not Used
USB Pin Assignments
6-Pin Connector
1Vac-Logr Comm onl
2TX - Transm it
3Vdd +5V d o
4RX - Receive
5Not Used
6Not Used
ELECTRICAL RATING TABLE
ModelVoltage VAmps AWatts WHeirs Hz* of Conductor WiresPhaseF/σf Tank ElementsTank Element Rating W/VWarmer Element Rating W/V
GAGEMT3022028.6500050/602121500W/220V2K 100W/220V
23024.75683
24025.86388
G4TP2T3022028.2500050/602121500W/220V=
23024.25574
24025.06050
G4TPC2T3022028.2500050/602121500W/220V=
23024.25574
24025.06050
G4TP1T3022028.2500050/602121500W/220V=
23024.25574
24025.06050

Wilbur Curtis G4 ThermoPro - Supplies and Accessories - All Models - 13
③ HEATING ELEMENT H3 ONLY USED AS SHAPE, NO WIRE CONNECTION
2. USE THIS DIAGRAM FOR ALL OTHER
MODELS WITH ADDED PREFIX LETTERS
AND/OR SUFFIX NUMBERS ON THEIR
PART NUMBERS HAVING THE SAME ELECTRON RATINGS
ELECTRICAL RATINGS. ALL WIRES SHALL BE MIN 18AWG
PER UL1015, UNLESS NOTED.
NOTES: UNLESS OTHERWISE SPECIFIED

Wilbur Curtis G4 ThermoPro - Supplies and Accessories - All Models - 14

WARNING:

Electric Shock Hazard - the following procedures are to be performed only by a qualified service technician. Turn off power when replacing components. Neither Wilbur Curtis Co., Inc. nor the seller can be held responsible for the interpretation of this information, or any liability in connection with its use.

Scald and Burn Hazard - keep body parts clear of hot surfaces during troubleshooting.

Wilbur Curtis G4 ThermoPro - WARNING: - 1

IMPORTANT: If it is necessary to replace the G4 universal power module (UPM), always check all inlet, dump (brew), bypass* and dilution* valve coils for a short and replace the valve as necessary, before replacing the module. See the Valve Test Procedure, below to test for defective valves. *Some units do not have this function, see the ELECTRICAL SCHEMATIC.

Troubleshooting Guidelines

  • If an error message appears on the display, consult the ERROR CODES section before troubleshooting.
  • A brewer that is not level may not function properly. Make sure the brewer is properly leveled before proceeding.
  • This troubleshooting guide identifies some, but not all, of the possible causes for common problems that can occur.
  • Use this troubleshooting guide along with the appropriate ELECTRICAL SCHEMATIC.

Valve Test Procedure

Use a digital multi-meter to measure the resistance of valve coils.

Measure the resistance across the valve coil terminals with the wiring harness disconnected. Reverse the meter leads on the terminals and measure the resistance in the opposite direction. A resistance of less than 100 ohms, in either direction, indicates a shorted coil. The valve must be replaced.

If a shorted coil is not detected, test for an open coil:

1 Reconnect the valve terminals to the wiring harness.
2 Power up the brewer and test the valve using the diagnostics in section TG11.

Water Not Hot Enough

1 If the water heats, but is not hot enough, first check for the correct temperature setting on the control panel. Reprogram as necessary.
2 If the temperature setting is OK, and the actual water temperature does not match setting on the control panel, replace the temperature sensor.

Water Heats More Slowly Than Usual

1 Check for power across the terminals of the heating element(s). If power is being supplied, disconnect the heating element(s) and check for continuity. Replace a heating element if the resistance is too high (nominal resistance is 13 Ohms).
2 If there is no power to the heating element(s), check the wiring to any element that does not have the proper voltage across it. Also check for corroded connections anywhere between the power cord and the heating element(s).

Dispenser Overflows During Brewing

1 Check to make sure the control module (UCM) brew, bypass* and dilution* levels are set properly.
2 Check for a missing spray head. Replace as needed.
3 Make sure the dispenser is empty before starting the brew cycle. If not, empty it before brewing.
*Some units do not have this function, see the ELECTRICAL SCHEMATIC.

No Power - Display Not Lit

1 Make sure the circuit breaker to the circuit supplying power to the brewer is not tripped and is turned on.
2 On brewers with a power plug, make sure it is connected to the power receptacle.
3 Make sure that the main power toggle switch on the back panel is turned ON.
4 Verify that all wires from the power cord are properly connected inside the unit. Check to make sure the wires are not burned/overheated. Check chassis ground.
5 Check the low voltage input to the universal control module (UCM) from the transformer (see the ELECTRICAL SCHEMATIC). If there is power into the UCM, but the display is blank, the UCM is probably bad.
6 If there is no power into the UCM, trace the circuit back (using the wiring diagram) to the power cord to find out where power is lost. If there is power into the thermostat reset switch, but not out, see step 7.
7 If there is power into the thermostat reset switch, but not out, check to make sure that the water tank is not empty. If the tank is empty, the reset switch has probably opened up due to a low water level, go to Water Tank Does Not Fill. If there is water in the tank, but no power out, push in on the reset switch button to see if it restores power. If power is restored, check to make sure that the switch is not opening up at the wrong temperature (the switch should not open up at normal water temperatures). If there is still no power through the switch after pushing the button, replace the thermostat reset switch.

Brewer Does Not Start When Brew Button is Pressed

1 If Brewing appears on the display, check for faulty wiring and connections between the universal power module (UPM) and the valves.
2 If Brewing does not appear on the display, check for a faulty universal control module (UCM) or universal power module (UPM).

Water Too Hot (Boiling or Excessive Steaming)

Wilbur Curtis G4 ThermoPro - Water Too Hot (Boiling or Excessive Steaming) - 1

IMPORTANT: Before proceeding, make sure that the control panel temperature is adjusted to compensate for higher elevations. Check the factory default temperature in the SPECIFICATIONS section. Reduce the temperature setting two degrees for every 1000 feet of elevation.

1 If Over Temp Sensor or Ready to Brew appears on the display and the water is too hot, go to Over Temp Sensor Error Message.
2 If the display reads Heating constantly, check the resistance across the leads of the temperature sensor. If the resistance is 10 k or more when the water is hot, check the sensor wire for corroded/poor connections at the universal power module (UPM). Also check the sensor for proper mounting to the tank. If the display still reads Heating when the water is hot, replace the temperature sensor.

Sensor Error Message

This error indicates a malfunction (open circuit) in the temperature sensor system. Once the malfunction is corrected, the error message must be cleared. To reset the brewer and return to normal operation, turn the toggle switch on the back of the brewer to the OFF position for 5 seconds, then back ON.

1 Check the resistance across the leads of the temperature sensor while it is disconnected from the universal power module (UPM). If an open circuit is measured (resistance above 200 k), replace the sensor.
2 If the sensor resistance is less than 200 k check the sensor wires for corrosion and reconnect them to the UPM. Afterward, if the error message comes back after resetting the control and power modules, replace the UPM.

Water Tank Overfills

1 Turn the toggle switch on the back of the brewer ON and OFF. If water continues to flow when the switch is in both positions, replace the inlet valve.
2 If water stop flowing to the water tank when the toggle switch is turned OFF and continues when the switch is turned back ON, remove the orange wire from the water probe on the tank. While power is ON, short the end of the orange wire to the metal surface on the outside of the tank. If the water tank stops filling when the orange wire is shorted to the tank, check for a corroded connection at the water probe.

3 If water does not stop flowing when the orange wire is shorted to the tank, check the tank ground connection and the continuity of the orange wire connecting to the universal power module (UPM). If both are OK, replace the UPM.

Water Tank Does Not Fill

Wilbur Curtis G4 ThermoPro - Water Tank Does Not Fill - 1

IMPORTANT: No water or low water in the tank can cause the tank to overheat, resulting in the thermostat reset switch opening. If after correcting a tank fill problem there is no power to the control panel, push the reset switch button to reset.

1 Check to make sure the water supply is turned on. Check for a plugged water supply line or plugged inlet valve.
2 If there are no plugs in the water supply line, check for power across the inlet valve terminals. If power is being supplied, but there is no water flow, replace the inlet valve.
3 If power is not being supplied to the inlet valve, check the wires between the universal power module (UPM) and the inlet valve. Check for corroded connections.
4 If the wiring between the UPM and the inlet valve is OK, but there is no power to the inlet valve, remove the orange wire from the water tank probe. If the water tank starts to fill, replace the water probe. If the water tank does not start to fill, replace the UPM.

Coffee/Tea Too Strong

See Dispenser Not Filled To Normal Level During Brewing.

Dispenser Not Filled To Normal Level During Brewing

1 Check to make sure that the universal control module (UCM) brew, bypass* and dilution* levels are set properly.
2 Check to make sure that the flow rate and water pressure from the water supply line meet the minimum specifications for the brewer. See the SPECIFICATIONS section.
3 Check to make sure that the spray head is clean and free of debris. Clean or replace as needed. Also make sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water flow (no kinks).
4 Remove the brew basket and place a large container under the dump (brew) and dilution outlet points. Run a brew cycle and confirm that the dump (brew) valve, bypass* valve and dilution* valve open during the brew cycle. Check for flow through any exit point that is slow or non-existent. Not all valves open at the same time. If flow is restricted, check for obstructions in the related tubing or valve. If there are no obstructions, but flow through one particular valve is slow, it can be assumed that the particular valve is not opening all the way and should be replaced. If water does not flow at all through a particular valve during the brew cycle, check to make sure that power is being supplied to the valve in question. Replace any valve that is not opening when power is applied to the terminals. If power is not being supplied to the valve, check the wiring between the valve and the universal power module (UPM). If the wiring is OK, replace the UPM.

*Some units do not have this function, see the ELECTRICAL SCHEMATIC.

Dispenser Overflows All Of The Time

1 ?Check to see if water continues to flow from the spray head, the bypass* outlet or the dilution* spout when the toggle switch is turned OFF. Replace any valve that is stuck open. *Some units do not have this function, see the ELECTRICAL SCHEMATIC.
2 If one or more of the valves mentioned in step 1 turns on when the toggle switch on the back is ON and turns off when the switch is OFF, replace the universal power module (UPM).

No Water/Tea Flows From Brewer During Brewing

1 ?Make sure that the water supply is turned on.
2 Check to see if the water in the tank is level with the water tank probe? If not, see Water Tank Does Not Fill.
3 ?If the water tank is full, the water is hot and power is on, but NO water flows during a brew cycle, the problem is usually a bad universal power module (UPM). Run a brew cycle and check for power from the UPM to the dump (brew), bypass* and dilution* valves. If there is no power output, replace the UPM. *Some units do not have this function, see the ELECTRICAL SCHEMATIC.

Low Water Flow Warning

See Water Level Error Message.

Water Level Error Message

Water level fill error or overflow. This error message occurs when the inlet valve solenoid has been on too long during initial fill or tank refill. See the ERROR CODES section for the maximum times allowed. Once the malfunction is corrected, the error message must be cleared. To reset the unit and return to normal operation, turn the toggle switch on the back of the brewer to the OFF position for 5 seconds, then back ON.

1 ?Check to make sure that the flow rate from the water supply line meets the minimum flow rate specifications for the brewer. Also check the water pressure. See the SPECIFICATIONS section.
2 Check for blockage at the inlet valve inlet or outlet. Check for blockage in the tubing between the inlet valve and the water tank.
3 ?Check the water probe wire for an open condition or corroded connections.
4 ?If the probe connections are OK, cycle power to the unit by turning the rear toggle switch OFF, then ON. Check to see if power is applied to the inlet valve terminals. If power is applied to the terminals, but there is not water flow, replace the inlet valve.
5 ?Check for power from the universal power module (UPM) to the inlet valve. If the wiring is OK, replace the UPM.

"Internal Error 1" Message on Display

Check the wiring harness that connects from pins 4, 9 and 11 of the 14-pin connector on the universal power module (UPM) to pins 2, 3 and 6 of the 8-pin connector on the universal control module (UCM).

"Internal Error 2" Message on Display

The universal power module (UPM) and universal control module (UCM) have a mismatch in their settings. A firmware update is needed. See PROGRAMMING GUIDE.

Water Does Not Heat At All

  • Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. The water will not heat unless it is in contact with the probe.
    • If the water heats, but is not hot enough, see Water Not Hot Enough.
  • If Ready to brew appears on the display, but the water is not hot, check the resistance across the leads of the temperature sensor. If the resistance is less than 10 k and the water is not hot, replace the temperature sensor. If the sensor resistance is above 10 k when the water is cool, replace the universal power module (UPM).

If Heating... appears on the display, but the water is not hot, follow the steps below. The following steps are performed with the rear toggle switch in the ON position.

1 Check for power across the terminals of the heating element(s). If power is being supplied, remove the wires and check for an open heating element.
2 If there is no power to the element(s), trace the circuit back (using the ELECTRICAL SCHEMATIC) to the power cord to find out where power is lost. If there is power into the solid state relay(s) (SSRs) but not out, see the following step. On units having two SSRs, be sure to check both.
3 If there is power into a SSR, but not out, check for 5 Vdc (nominal*) across the + and - pins of the SSR(s). If there is 5 Vdc across the + and - pins of the SSR(s), but no (or low) output voltage at a SSR output terminal, replace the SSR. If 5 Vdc is not being supplied from the UPM, but Heating... appears on the display, check the wiring from the UPM to the SSR(s). If the wiring is OK, replace the UPM.

Water Too Hot (Boiling or Excessive Steaming)

Wilbur Curtis G4 ThermoPro - Water Too Hot (Boiling or Excessive Steaming) - 1

IMPORTANT: Before proceeding, make sure that the control panel temperature is adjusted to compensate for higher elevations. The factory setting is 200° F. Reduce the temperature setting two degrees for every 1000 feet of elevation.

1 If Over Temp Sensor or Ready to Brew appears on the display and the water is too hot, go to Over Temp Sensor Error Message.
2 If the display reads Heating constantly, first check to make sure that the temperature senor is attached tightly to the tank and that heat sink compound was used. A properly mounted sensor should have a resistance of around 7 k when the water is hot. If not, replace the sensor.
3 Check to see if the universal power module (UPM) constantly has +5 Vdc (nominal) output to the solid state relay (SSR), regardless of the resistance of the temperature sensor. If so, the UPM is probably bad.
4 If the UPM is working properly, check for a shorted SSR.

Over Temp Sensor Error Message

This error message indicates that the universal control module (UCM) has detected a water overheating problem. The universal power module (UPM) is reading a water temperature in the tank above 210° F. If the water temperature is too hot, but Heating... appears on the display, see Water Too Hot. Once the malfunction causing the error is corrected, the error message must be cleared. To reset the brewer and return to normal operation, turn the toggle switch on the back of the brewer to the OFF position for 5 seconds, then back on.

1 Check for 5 Vdc (nominal) across the + and - pins of the solid state relay (SSRs). If no power is applied to the SSR and the heating elements are always on, replace the SSR. On units having two SSRs, check both.
2 Turn off power to the brewer and allow the water tank to cool. Once cool, turn power back on while monitoring the voltage across the + and - pins of the SSR(s). During normal operation, the voltage should be 5 Vdc, until the water is hot, then drop to below 1 Vdc. The universal power module (UPM) should be replaced if the voltage reads 5 Vdc constantly even though Ready to brew or Over Temp Sensor appears on the display.
3 If the UPM is operating normally, check for a false over-temp error caused by the temperature sensor. Check the resistance across the leads of the temperature sensor. If the resistance is less than 10 k when the water is cool, replace the temperature sensor.

Overview

The G4 control module diagnostics can be used to detect electrical circuit failures in the brewer. When a circuit failure is identified, the individual components and wiring in the circuit must be checked to determine the exact cause of the failure using the ELECTRICAL SCHEMATIC. If a failure is not detected using the diagnostics, troubleshoot the problem according to the symptoms listed in other sections of this TROUBLESHOOTING GUIDE.

The diagnostics can also be used to help diagnose certain mechanical failures. See the following steps.

Using the Diagnostics

1 Enter programming mode by tapping the (white) Curtis logo on the touchscreen five (5) times.
2 Enter the access code, then press OK (the default code is 1 2 3 4).
3 The MAIN MENU screen will appear. Press Control Settings.
4 Press Diagnostics. When prompted, place an empty container under the brew basket, then press OK.
5 Press a button to test the desired circuit or Auto Test to test all circuits. If a button is highlighted green the circuit has passed the (electrical) test. If the button is highlighted red, the circuit has failed the test.

If the circuit tested fails, check to make sure that power is being supplied to the component during normal operation. If power is supplied, and it does not operate, replace the component. If power is not being supplied, check the wiring and the UPM.

If a valve circuit passes the test, check for a mechanical failure by listening for the valve to "click" when the test button is pressed. To check for a failed pump run a brew cycle and check for fluid flow through the pump.

I G Ready to brew I G MI D MI D SM SM Curtis logo

DIAGNOSTICS Auto Test Left Right Inlet Valve Dump Valve Dump Valve Heating System Cone Lock Core Lock Level Probe Bypass Valve Bypass Valve PureeWarmer Warner Custis

Diagnostics Screen
Button layout varies based model

Warning Messages - Allows Brewer to Continue Brewing

MESSAGE DISPLAY WARNING DESCRIPTION CAUSE
Maintenance Required Maintenance RequiredBrew count “Gallons Since Reset” exceeds programmed preventative maintenance period.
Low Water Flow WarningLow Water FlowIf the Inlet valve remains on longer than XX seconds (during the brew cycle only) and repeats TWICE during that brew cycle. It shall clear upon the next brew and if the same low flow exists again, it will re-appear. XX = Alpha 20 secs; Gem/TP Twin 40 secs; Gem/TP Single 30 secs.
Internal Error 2UPM-UCM have a mismatch in their settings.UPM-UCM have a mismatch in their settings, firmware update needed.

Error Messages - Brewer Will Stop Brewing

MESSAGE DISPLAY ERROR DESCRIPTION CAUSE
Water Level Error Fill run error/OverflowThe water inlet valve has either been open for more than 10 minutes on the initial tank fill or has been open for 120 seconds on large brewers and 30 seconds on CGC, tea brewers in normal operation.
Sensor Error Open SensorBreak in the temperature thermistor circuit or short circuit.
Over Temp. Error* Excess TemperatureThe sensor is reading that temperature in the heating tank has risen above 210°F, or sensor has shorted to ground.
Internal Error 1 UPM-UCM CommunicationBreak in the UPM-UCM communication circuit.

* This error is disabled on CGC and Seraphim models.

Wilbur Curtis Co., Inc. certifies that its products are free from defects in material and workmanship under normal use. The following limited warranties and conditions apply:

3 years, parts and labor, from original date of purchase on digital control boards
2 years, parts, from original date of purchase on all other electrical components, fittings and tubing
1 year, labor, from original date of purchase on all other electrical components, fittings and tubing

Additionally, Wilbur Curtis Co., Inc. warrants its grinding burrs for forty (40) months from the date of purchase or 40,000 pounds of coffee, whichever comes first. Stainless steel components are warranted for two (2) years from the date of purchase against leaking or pitting. Replacement parts are warranted for ninety (90) days from the date of purchase or for the remainder of the limited warranty period of the equipment in which the component is installed.

All in-warranty service calls must have prior authorization. For authorization, call the Technical Support Department at 800-995-0417.

Additional conditions may apply. Go to www.wilburcurtis.com to view the full product warranty information.

CONDITIONS & EXCEPTIONS

The warranty covers original equipment at time of purchase only. Wilbur Curtis Co., Inc., assumes no responsibility for substitute replacement parts installed on Curtis equipment that have not been purchased from Wilbur Curtis Co., Inc. Wilbur Curtis Co., Inc. will not accept any responsibility if the following conditions are not met. The warranty does not cover:

  • Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.
  • Replacement of items subject to normal use and wear: This shall include, but is not limited to, spray heads, faucets, light bulbs, shear disks, "O" rings, gaskets, silicone tubing, silicone elbows, canister assemblies, whipper chambers and plates, mixing bowls, agitation assemblies and whipper propellers.

The warranty is void under the following circumstances:

• Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
- Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local electrical, mechanical and plumbing codes.
• Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.
• Improper water supply: This includes, but is not limited to, excessive or low water pressure and inadequate or fluctuating water flow rate.
• Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier.
- Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer's recommendations.

Repairs and/or Replacements are subject to Curtis' decision that the workmanship or parts were faulty and the defects showed up under normal use. All labor shall be performed during regular working hours. Overtime charges are the responsibility of the owner. Charges incurred by delays, waiting time, or operating restrictions that hinder the service technician's ability to perform service is the responsibility of the owner of the equipment. This includes institutional and correctional facilities. Wilbur Curtis Co., Inc. will allow up to 100 miles, round trip, per in-warranty service call.

Return Merchandise Authorization (RMA): All claims under this warranty must be submitted to the Wilbur Curtis Technical Support Department prior to performing any repair work or return of this equipment to the factory. All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA. No units will be accepted if they are damaged in transit due to improper packaging. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). THE RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. All warranty claims must be submitted within 60 days of service. Invoices will not be processed or accepted without a RMA number. Any defective parts must be returned in order for warranty invoices to be processed and approved. All in-warranty service calls must be performed by an authorized service agent. Call the Wilbur Curtis Technical Support Department to find an agent near you.

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Product information

Brand : Wilbur Curtis

Model : G4 ThermoPro

Category : Coffee maker