AI-215R - Sorbet maker NewAir - Free user manual and instructions

Product Type	Ice Cream Maker
Brand	NewAir
Model	AI-215R
Capacity	1.5 quarts (1.4 L)
Cooling System	Compressor (self-cooling, no pre-freezing required)
Dimensions (H x W x D)	10.5 x 12.2 x 15.8 in (26.7 x 31 x 40.1 cm)
Weight	18.5 lbs (8.4 kg)
Power Requirements	120V / 60Hz / 180W
Functions	Ice cream, sorbet, frozen yogurt, gelato
Controls	Digital touch panel with timer and automatic shutoff
Timer Range	1 to 60 minutes
Bowl Material	Aluminum with non-stick coating
Housing Material	Stainless steel and ABS plastic
Freezing Time	Approximately 20-40 minutes per batch
Keep Cool Function	Yes, keeps dessert cold for up to 30 minutes after cycle
Maintenance & Cleaning	Wipe exterior with damp cloth; hand wash bowl and lid in warm soapy water; do not immerse base
Safety Features	Overheat protection, automatic shutoff when lid is removed
Accessories Included	Freezing bowl, mixing paddle, lid, measuring cup, recipe booklet
Spare Parts Available	Yes, through NewAir customer service (paddle, bowl, lid)
Warranty	1 year limited manufacturer warranty

Frequently Asked Questions - AI-215R NewAir

How do I use the NewAir AI-215R ice cream maker?

Ensure the bowl is clean and dry, then pour in the pre-mixed base. Select the desired time (typically 20-40 minutes) and press start. The compressor cools the bowl automatically. Once finished, the machine will beep and go into keep-cool mode.

Do I need to pre-freeze the bowl?

No, the AI-215R has a built-in compressor, so no pre-freezing is required. You can use it right away.

What can I make with this machine?

You can make ice cream, sorbet, frozen yogurt, and gelato. The included recipe booklet has many ideas.

How long does it take to make ice cream?

Typically 20-40 minutes, depending on the recipe and desired consistency. Start with 20 minutes and add more time as needed.

What is the capacity of the ice cream maker?

The bowl holds up to 1.5 quarts (1.4 liters) of liquid base, which yields about 1 quart of finished ice cream.

How do I clean the NewAir AI-215R?

Unplug the machine. Wipe the exterior with a damp cloth. The bowl, lid, and paddle are hand wash only in warm soapy water. Do not immerse the base in water.

Can I add mix-ins like chocolate chips or fruit?

Yes, but add them during the last 5 minutes of churning. The machine has a special opening in the lid for ingredients.

What safety features does the AI-215R have?

It has overheat protection and an automatic shutoff if the lid is lifted during operation. Always operate on a flat, dry surface.

Where can I find spare parts?

Contact NewAir customer support or visit their website to order replacement bowls, paddles, and lids.

Why is my ice cream not freezing?

Check that the power cord is securely plugged in and the machine is on. Ensure the base is not too hot (let it cool if used consecutively). Also, verify the bowl is properly inserted. If problems persist, contact NewAir service.

USER MANUAL AI-215R NewAir

Exterior view of a modern stainless steel ice cream maker with a digital display and control panel (no visible text or symbols)

OWNERS MANUAL

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For future reference, we recommend you each a copy of your sales receipt here and record the following informaon. You will need this informaon if it becomes necessary to contact the manufacturer for service inquiries.

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READ AND SAVE THESE INSTRUCTIONS.

TABLE OF CONTENTS

Safety Informaon & Warnings 4

Parts List....5

Basic Parts Diagram 5

Control Panel Diagram 6

Assembly & Installaon 7

Operang Instrucons 8

Making Ice 8

Using the Timer....9

Cleaning & Maintenance....10

Storage....11

Troubleshoong....11

Limited Manufacturer's Warranty 13

SPECIFICATIONS

MODEL NO.	AI-215
RATED VOLTAGE:	115V / 60Hz
CURRENT:	2.1/3.2 amps
POWER CONSUMPTION:	170 was
CAPACITY (DAILY):	50 pounds
CAPACITY (PER CYCLE):	12 pieces
ICE SIZES:	3

SAFETY INFORMATION & WARNINGS

As with any electrical appliance, basic safety precautions must be followed in order to reduce the risk of re, electrical shock and/or injury to persons or property. Be sure to read all instrucons before using this appliance and observe the following safety ps:

• Do not operate this appliance if it has a damaged cord.
• Only connect the ice maker to a properly polarized outlet. No other appliance should be plugged into the same outlet. Make sure the plug is fully inserted into the receptacle.
• An extension cord is not recommended, as it may overheat and become a re risk. If necessary, use an extension cord with a minimum size of No. 14 AWG and rated for no less than 1875 was.
• Do not place hands or objects on or near the ice maker's evaporator when it is in operaon.
• Do not run the power cord over carpeng or heat insulators. Do not cover the cord. Keep the cord away from high trac areas and never submerge it in water.
• Always turn o and unplug the ice maker from the power supply before cleaning and servicing.
• Do not use your ice maker outdoors.
• Do not use liquids other than water to make ice cubes.
• Exercise cauon and make sure there is supervision when this appliance is being used near children.
• If the ice maker is brought in from the outside in the winter, allow the ice maker to warm up to your room's temperature for a few hours before plugging it in.
• Do not clean your ice maker with ammable fluids. The fumes can create a re hazard or cause an explosion.

Close-up of a metallic mechanical component with multiple cylindrical cavities (no visible text or symbols)

Do not touch the evaporator while the unit is in use or during the ice making process. It may cause severe burning.

PARTS LIST

BASIC PARTS DIAGRAM

1. Cover
2. Control Panel
3. Water Drain Cap
4. Ice Basket
5. Ice Scoop
6. Ice Shovel
7. Handle

CONTROL PANEL DIAGRAM

BUTTONS:

ON/OFF – Use to start or stop the unit

SELECT - Selects ice size

TIMER – Set or cancel mer (refer to page 9)

CLEAN – Begin self-cleaning funcon (refer to page 7)

LCD DISPLAY SYMBOLS:

Power indicator

Ice size selected (small, medium or large)

Timer display

Ice Bucket Full Indicator

Add Water Indicator (ashes when water needs to be added)

Warning Indicator – problem with unit

Self-Cleaning Indicator

ASSEMBLY & INSTALLATION

1. Remove the exterior and interior packaging. Check that the ice basket and ice scoop are included. If any parts are missing, please contact customer service.
2. Clean the interior with lukewarm water and a so cloth. Take out the ice basket and clean it.
3. Place your ice maker in a locaon that is protected from direct sunlight and other heat sources (e.g., stove, furnace, and radiator). Make sure it is on a level surface with at least 4 inches of space between the back and sides of the unit and the wall.
4. Allow two hours for the refrigerant uid to sele in the compressor before plugging the ice maker in.

NOTICE: Aer unpacking your ice maker, it must rest in an upright posion for at least two hours before you plug it in or the compressor may be damaged, shortening the life span of the unit.

1. Plug your appliance into an exclusive, properly installed and grounded wall outlet. Do not under any circumstances cut or remove the third (ground) prong from the power cord. Any quesons concerning power and/or grounding should be directed to a cered electrician.

We recommend you clean your ice maker thoroughly before using it. Please see Cleaning & Maintenance on page 10 of this guide.

OPERATING INSTRUCTIONS

MAKING ICE

1. Open the unit's cover, remove the ice basket, and pour water into the water reservoir. Keep the water level below the "MAX" line marked inside the reservoir.
2. Plug in the unit to the grounded power supply outlet.
3. Press the "ON/OFF" buon on the control panel to begin the ice making cycle.
4. Select the size of the ice cube by pressing the "SELECT" buon. If the room temperature is lower than 60^irc F, it is recommended to select small or medium ice in order to avoid the ice sking together.
5. The ice making cycle lasts anywhere from 7 to 13 minutes, depending on the size of the ice cubes you select and the ambient room temperature. Ice making me may vary significantly in extremely high room temperatures.
6. Periodically verify the water level in the water reservoir when the ice maker is on. If the water level is too low, the ice maker will automacally stop and the “Add Water” indicator light will ash in the LCD display window. Press the “POWER” buon to stop the unit and unplug it. Fill the reservoir with water up to the level mark. Plug it in and press the “POWER” buon again to restart the unit. Allow at least 3 minutes for the refrigerant inside the compressor to sele before restarng.
7. The ice maker automacally stops working when the ice basket is full. The "Ice Bucket Full" indicator will also turn on at this me.
8. Change the water in the reservoir every 24 hours to ensure hygienic ice. If the ice maker will not be used for an extended period of me, drain the water from the reservoir by unplugging the drain o cap located on the side of the ice maker.

USING THE TIMER

How to Set the ON-TIMER Program

When the unit is o, you can program the mer to start the unit aer a set number of hours.

1. Press the TIMER buon on the control panel. "1.0H" will ash in the Timer Set Display Window.
2. Press the SELECT buon to set the Timer delay to a me between 1.0 and 18.0 hours, in half hour increments.
3. Aer the desired me is set, the display will show the me remaining and will decrease in 0.1 hour increments. When the mer reaches ZERO and disappears, the unit will start to run automacally according to your sengs.

To cancel when the me is set but not yet running, press the TIMER buon twice to cancel it.

How to Set the OFF-TIMER Program

When the unit is on, program the OFF-TIMER to stop the unit aer a set me.

1. Press the TIMER buon on the control panel. "1.0H" will flash in the Timer Set Display Window.
2. Press the SELECT buon to set the Timer delay to a me between 1.0 and 18.0 hours, in half hour increments.
3. Aer the desired me is set, the display will show the me remaining and will decrease in 0.1 hour increments. When the mer reaches ZERO and disappears, the unit will stop running automacally.

To cancel while the unit is running, press the TIMER buon twice to cancel the TIMER-OFF seng.

CLEANING & MAINTENANCE

Clean the outside of the ice maker with a mild detergent soluon and warm water. Use a so cloth to wipe to avoid scratching or damaging the surface of the unit.

Use the unit's self-clean funcon to clean the interior of the unit:

1. Remove the ice basket.
2. Add 1:1 mixture of water and vinegar.
3. Plug in the unit. Hold down the CLEAN buon for at least 6 seconds and release. The unit will automacally enter the self-clean program. This process will last about 5-6 minutes, aer which the unit will automacally power down again. During this process the “Add Water Indicator” and the “Self Cleaning Indicator” will light in the LCD display window, and the fan blades in the self-clean symbol will always rotate. This process will rinse the inside parts of the ice maker thoroughly.
4. Aer the self-clean program is completed, drain out the water by unplugging the drain cap on the side. Then close the drain cap.
5. Unplug the unit and add fresh water into the interior tank, up to the water level mark.
6. Re-plug the unit to the power supply, and rerun the self-cleaning program again as described in Step 3.
7. When the self-cleaning program is completed, unplug the unit and drain out the water by unplugging the drain cap on the side.
8. Dry the interior and exterior with a so cloth.
9. Tighten the drain cap. Replace the ice basket and plug the unit in again.

To remove the build-up of calcium or other impurities, add a capful of vinegar or lemon juice to the water in the reservoir and run for two or three ice-making cycles. Drain and roll the reservoir with clean, warm water. Run two more cycles to rinse the vinegar or lemon-juice.

When the machine is not in use open the water drain cap to completely drain the water reservoir.

STORAGE

Before storing your ice maker, clean it according to the direcons above and allow it to dry thoroughly – at least 24 hours – in order to prevent the growth of mold or mildew.

Store your ice maker in the original packaging, or cover with a so cloth or plasc sheet.

TROUBLESHOOTING

Problem	Possible Cause	Soluon
The “ADD WATER” indicator light is on.	There is not enough water in the tank.	Press “POWER” to turn o the unit. Fill the reservoir with water. Press “POWER” to restart.
The “ICE BUCKET FULL” indicator light is on.	The ice basket is full.	Remove ice from the basket.
The “WARNING” indicator light is on.	Ice shovel cannot rotate.	Check if ice cubes are blocking the ice shovel; otherwise, consult a cered technician to check the motor and micro switch.
The “WARNING” indicator ashes for 20 seconds when starng or during operaon.	Ice-full detecng sensor on the edge of interior tank is malfunconing.	Consult a qualified technician to check the sensor or change to a new one.
Ice cubes sick together.	The ice cycle is too long.	Stop the ice maker and allow ice block to melt. Select smaller size and restart.
	Water temperature in inner tank is too low.	Change the water in the inner tank. Temperature of water is best between 45°F - 90°F.
The ice making cycle appears to be normal but no ice is being produced.	The refrigerant may be leaking.	Consult a qualified technician.
	A pipe in the cooling system may be blocked.	Consult a qualified technician.
	Ambient temperature or water temperature in inner tank is too high.	Please run the ice maker below 90°F and pour colder water into the tank.
The ice cubes are too small.	The ambient temperature or water temperature may be too high.	Select large sized ice cubes by pressing the “SELECT” buon.
	The compressor may need to warm up.	If this is the rst me the unit is being used, allow the ice maker to cycle a few mes. This should result in larger cubes.
The ice has a “plasc” taste.	The unit’s interior may need to be cleaned.	Add a tablespoon of lemon juice or vinegar to a full tank of water and allow the ice maker to cycle a few mes.
The unit produces a large block of ice instead of cubes.	The ambient temperature may be too low.	Unplug the unit and let the ice thaw out. Allow the ice maker to defrost for a few hours and restart the unit.
The ice cubes have a cloudy appearance.	There may be trace minerals in your water or ice is being produced too quickly.	Ice cubes may develop cloudiness when water is frozen quickly. As ice develops on the surface of water, certain gases can no longer remain dissolved and begin to surface as microscopic bubbles. This cloudiness is normal.

LIMITED MANUFACTURER'S WARRANTY

This appliance is covered by a limited manufacturer's warranty. For one year from the original date of purchase, the manufacturer will repair or replace any parts of this appliance that prove to be defective in materials and workmanship, provided the appliance has been used under normal operang conditions as intended by the manufacturer.

Warranty Terms:

During the rst year, any components of this appliance found to be defective due to materials or workmanship will be repaired or replaced, at the manufacturer's discreon, at no charge to the original purchaser. The purchaser will be responsible for any removal or transportaon costs.

Warranty Exclusions:

The warranty will not apply if damage is caused by any of the following:

• Power failure
• Damage in transit or when moving the appliance
• Improper power supply such as low voltage, defective household wiring or inadequate fuses
• Accident, alteraon, misuse or abuse of the appliance such as using non-approved accessories, inadequate air circulaon in the room or abnormal operang condions (extreme temperatures)
• Use in commercial or industrial applicaons
• Fire, water damage, the, war, riot, hostility or acts of God such as hurricanes, oods, etc.
• Use of force or damage caused by external inuences
• Parally or completely dismantled appliances
• Excess wear and tear by the user

Obtaining Service:

When making a warranty claim, please have the original bill of purchase with purchase date available. Once conrmed that your appliance is eligible for warranty service, all repairs will be performed by a NewAir™ authorized repair facility. The purchaser will be responsible for any removal or transportaon costs. Replacement parts and/or units will be new, re-manufactured or refurbished and is subject to the manufacturer's discreon. For technical support and warranty service, please email [e-mail].

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