Follett

7FS100A-IW-NF-ST-00 - Ice machine Follett - Free user manual and instructions

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Product Type Ice Machine
Brand Follett
Model 7FS100A-IW-NF-ST-00
Ice Production Capacity Up to 1,000 lbs per day
Ice Type Chewable nugget ice
Storage Capacity Approximately 180 lbs
Dimensions (W x D x H) 30 x 30 x 72 inches
Weight Approximately 350 lbs
Power Supply 115V / 60Hz / 1-Phase
Amperage 15 A
Condenser Type Air-cooled
Refrigerant R-404A
Installation Type Freestanding or undercounter
Water Connection 3/8 inch female flare fitting
Drain Connection 3/4 inch female NPT
Cleaning Cycle Automatic cleaning cycle with Follett cleaner
Filter Optional external water filter required
Certifications NSF, UL
Warranty 3 years parts and labor, 5 years compressor

Frequently Asked Questions - 7FS100A-IW-NF-ST-00 Follett

How often should I clean my Follett 7FS100A-IW-NF-ST-00 ice machine?
It is recommended to clean the ice machine every 6 months or more frequently if the water quality is poor. Use only Follett Ice Machine Cleaner to prevent damage to the system.
What type of ice does this machine produce?
The Follett 7FS100A-IW-NF-ST-00 produces chewable nugget ice, which is soft and easy to chew, ideal for healthcare and food service applications.
What is the daily ice production capacity?
Under standard conditions (70°F ambient, 50°F water), the machine produces up to 1,000 lbs of ice per day.
Can the 7FS100A-IW-NF-ST-00 be installed under a counter?
Yes, this model is designed for both freestanding and undercounter installations. Ensure proper clearances for ventilation: at least 6 inches on the sides and back.
What are the electrical requirements?
The machine requires a 115V, 60Hz, 15-amp dedicated circuit. A grounded outlet is necessary.
How do I change the water filter?
This model does not include a built-in filter. An external water filter (sold separately) is recommended. Replace the filter according to the manufacturer's instructions, typically every 6 months.
What should I do if the ice machine is not producing ice?
First, check that the water supply is turned on and the drain is not clogged. Ensure the power cord is plugged in and the circuit breaker hasn't tripped. If the problem persists, run a diagnostic test as described in the manual or contact service.
Is there an automatic shut-off when the bin is full?
Yes, the machine has a bin full sensor that automatically stops ice production when the storage bin is full to prevent overflow.
What kind of maintenance does the condenser require?
The air-cooled condenser should be cleaned every 3 months. Use a soft brush or vacuum to remove dust and lint to ensure efficient operation.
Where can I find the serial number?
The serial number is located on a label on the back panel of the ice machine. You will need it for warranty claims and service.

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USER MANUAL 7FS100A-IW-NF-ST-00 Follett

Installation, Operation and Service Manual Serial numbers above D25455

7FS100A
Follett 7FS100A-IW-NF-ST-00 - 1

natural_image Line drawing of a modern water dispenser with front panel and side vent (no text or symbols)

7CI100A
Follett 7FS100A-IW-NF-ST-00 - 2

natural_image Line drawing of a modern water dispenser with control panel and ventilation slots (no text or symbols)

15FS100A
Follett 7FS100A-IW-NF-ST-00 - 3

natural_image Line drawing of a modern stainless steel refrigerator with front panel and side door (no text or symbols)

15CI100A
Follett 7FS100A-IW-NF-ST-00 - 4

natural_image Line drawing of a front view of a server unit with ventilation grilles and control panel (no text or symbols)

Following installation, please forward this manual to the appropriate operations person.

Contents

Welcome....3

Before You Begin.... 3

Important Safety Information.... 4

Specifications 4

Dimensions 4

Ambient Information 4

Plumbing....4

Specifications 5

Water 5

Clearances 5

Electrical 5

Refrigeration 5

Heat Rejection 5

7 Series Detailed Drawing 6

15 Series Detailed Drawing 7

Installation 8

Countertop Installation 8

Freestanding Installation....9

Maintenance/Cleaning Mode 12

Accessing Internal Components.... 12

Filter Display Indicator Activation.... 13

NSF-approved Cleaning and Sanitizing Procedure.... 14

Service 15

LED Indicator Description.... 15

Evaporator Disassembly.... 16

Evaporator Assembly 19

Water Feed Schematic 23

Bin Melt Water/Evaporator Feed/Clean Out System Schematic 24

Vent System Schematic 24

Refrigeration Schematic 25

Condenser Fan Motor Removal (7 Series Shown) 26

User Interface Display Identification....27

Electrical Wiring Diagram....29

Parts 30

7 Series Exterior....30

7 Series Interior 32

Parts 34

15 Series Exterior 34

15 Series Interior 36

7 Series Bin Assembly 38

15 Series Bin Assembly 40

Evaporator Assembly 42

Base Stand 44

Welcome

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a moment to review this manual before beginning the installation. Should you have any questions or require technical help at any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.

Before You Begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, immediately notify the shipper and contact Follett Corporation so that we can help in the filing of a claim, if necessary. If needed, the serial number of your dispenser can be found by removing the drip tray ① and locating the serial number label ②. A QR Code is located on the right hand side of the drip tray ③. This code allows you to access manuals, technical bulletins, and on-line training related to the 7 Series and 15 Series dispensers.

Scan to access technical documentation or visit www.follettice.com/7and15seriesdocs 00981100R01

Check your paperwork to verify that you received the correct dispenser. Follett configuration numbers are designed to provide information about the type of dispenser you are receiving. The following is an explanation of the different model numbers.

Follett 7FS100A-IW-NF-ST-00 - Before You Begin - 2

flowchart
graph TD
    A["7 Cl 100 A"] --> B["Configuration Icemaker Capacity Condenser"]
    B --> C["Air-cooled"]
    D["Dispenser Storage Capacity"] --> E["Configuration Icemaker Capacity Condenser"]
    E --> F["Configuration Icemaker Capacity Condenser"]
    G["7 lb (3.1 kg) 15 lb (6.8 kg)"] --> H["Configuration Icemaker Capacity Condenser"]
    H --> I["Configuration Icemaker Capacity Condenser"]
    J["Countertop FS Freestanding"] --> K["Configuration Icemaker Capacity Condenser"]
    K --> L["Configuration Icemaker Capacity Condenser"]
    M["Ibs (45.3 kg) per day A"] --> N["Air-cooled"]

Important Safety Information

Please read and adhere to the following safety information while installing, using, or servicing your Follett Ice Dispenser.

  1. Always disconnect power before servicing the dispenser.
  2. Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.
  3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of delivered ice.

Specifications

Dimensions

7CI100A 7FS100A 15CI100A 15FS100A
Width 14.50" (40 cm) 14.50" (36.8 cm) 14.50" (40 cm) 14.50" (40 cm)
Depth22.12" (56.2 cm)22.12" (56.2 cm)23.50" (59.7 cm)
Height17.50" (44.5 cm)41.88" (106.4 cm)22.50" (57.2 cm)
Unit Shipping Weight90 lb (41 kg)120 lb (54.4 kg)100 lb (45.4 kg)

Ambient Information

Follett 7FS100A-IW-NF-ST-00 - Ambient Information - 1

CAUTION!

The 7CI100A/7FS100A and 15CI100A/15FS100A are for indoor use only. Designed for commercial use. Follett is not able to provide in-house services for residential installations.

Maximum*Minimum*
Air Temperature ^ 100 F (38 C)50 F (10 C)
Water Temperature90 F (32.2 C)40 F (4.5 C)
Water Pressure 70 psi (483 kpa)10 psi (69 kpa)
Relative Humidity55% at 78 F (25.5 C)
* Use outside of these limitations is misuse and will void warranty. Best performance is achieved between 80 F (27 C) and 50 F (10 C).

Plumbing

■ Water Inlet: 1/4" MPT
- Optional Drain Accessory Kit (item# 00956375 or 00981977): 1/2" ID tubing
■ Water shut-off recommended within 5 ft. (1.5 m) of dispenser

Specifications

Water

Follett 7FS100A-IW-NF-ST-00 - Water - 1

WARNING!

Connect to potable water supply only.

■ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)
■ Not recommended for use with softened water

Clearances

- 3" (77 mm) behind and on each side of dispenser for electrical and connection and ventilation

Electrical

■ 115V, 60 Hz, 1 phase, 5A, maximum fuse 15A
- Connect to dedicated 15A circuit, fuse or breaker
- Must be grounded - requires 3-prong outlet. Do not remove ground.

Refrigeration

Follett 7FS100A-IW-NF-ST-00 - Refrigeration - 1

WARNING!

Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.

- Refrigerant R134a – 7.2 ounces (204 grams)

Heat Rejection

■ 1700 BTU/hr (498 W)

Specifications (continued)

7 Series Detailed Drawing

Countertop models
14.50" (36.8 cm) 17.50" (44.5 cm)

22.12" (56.2 cm)

NEMA 5-15 right angle 6.75" (17.2 cm) power cord 2.50" (6.4 cm) 1/4" MPT water inlet 3.00" (7.6 cm) 14.5" (36.8 cm) 17.50" (44.5 cm)

Freestanding models
14.50" (36.8 cm) 17.50" (44.5 cm) 24.38" (61.9 cm)

Follett 7FS100A-IW-NF-ST-00 - Series Detailed Drawing - 5

natural_image Technical line drawing of a rectangular industrial or storage unit with ventilation grilles and a 22.12" dimension label (no text or symbols beyond the dimension)

NEMA 5-15 right angle 6.75" (17.2 cm) power cord 2.50" (6.4 cm) 1/4" MPT water inlet 14.5" (36.8 cm) 17.50" (44.5 cm) 6.88" (17.5 cm) 3.00" (7.6 cm)

Specifications (continued)

15 Series Detailed Drawing

Countertop models
14.50" (36.8 cm) 22.50" (57.2 cm)

23.50" (59.7 cm) 22.12" (56.2 cm)

NEMA 5-15 right angle power cord 6.75" (17.2 cm) 2.50" (6.4 cm) 1/4" MPT water inlet 3.00" (7.6 cm) 14.50" (36.8 cm) 22.50" (57.2 cm)

Freestanding models
14.50" (36.8 cm) 22.38" (56.8 cm) 46.75" (118.7 cm) 24.38" (61.9 cm)

23.50" (59.7 cm) 22.12" (56.2 cm)

NEMA 5-15 right angle power cord 6.75° (17.2 cm) 2.50° (6.4 cm) 1/4" MPT water inlet 14.50" (36.8 cm) 22.50" (57.2 cm) 6.88" (17.5 cm) 3.00" (7.6 cm)

Follett 7FS100A-IW-NF-ST-00 - Series Detailed Drawing - 7

CAUTION!

No service or maintenance should be performed until the technician has thoroughly read this service manual. Except for routine cleaning and sanitizing, only qualified technicians should attempt to service or maintain this equipment.

Countertop Installation

The 7 Series countertop model is designed to fit on counters underneath standard mounted cabinets, this does not apply to 15 Series models. See page 4 for dimensions. Installation instructions for freestanding model may be found on page 9.

  1. A clearance of at least 3" (77 mm) is required behind and on each side of the dispenser for electrical connection and ventilation (Fig. 1).
  2. Rough-in the electrical service and water line.

  3. Electrical: 115V, single phase, 15A receptacle required. The dispenser has an integral 8 ft. (2.4 m) cord and plug.

  4. Water: supply line (with shut-off valve) connects to the dispenser's 1/4" MPT inlet.

NOTICE!

If installing optional Drip Tray Drain Kit or Leg Accessory, complete those steps before proceeding. Refer to instructions included with the Drip Tray Drain Kit, or see page 9 for Leg Accessory instructions.

  1. Connect water line. Recommended routing (Fig. 2) allows easy access to water for cleaning and sanitizing procedure.
  2. If installing the optional internal water filter*, please see Maintenance/Cleaning Mode on page 12 before proceeding. If not, proceed to step 5.

* If your dispenser has the internal water filter option, the water filter must be installed for the dispenser to operate. Because internal components will need to be accessed for both procedures, Follett recommends installing the water filter just prior to initial sanitizing.

  1. Connect power supply.
  2. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit instructions shipped with this unit).

Fig. 1
countertop models minimum 3" (77 mm) clearance required

Fig. 2
3' (91.4 cm) Plug Valve 1/4" MPT

Optional Leg Accessory Installation

Follett 7FS100A-IW-NF-ST-00 - Optional Leg Accessory Installation - 1

CAUTION!

Use caution when tipping the dispenser during leg installation. Do not lay unit on back or side. DO NOT EXCEED 30° angle. Tipping more than 30° can result in compressor malfunction.

  1. If installing optional 4" Leg Accessory (item# 00956300), place a 5" (127 mm) spacer underneath the dispenser to ease installation.
  2. Remove four plastic, thread-protecting plugs from bottom of dispenser.
  3. Screw each leg into chassis (Fig. 3).

Fig. 3
5" (127 mm) min. spacer

Freestanding Installation

Installation instructions for countertop model may be found on Countertop Installation on page 8.

  1. A clearance of at least 3" (77 mm) is required behind and on each side of the dispenser for electrical connection and ventilation (Fig. 4).
  2. Rough-in the electrical service and water line.

  3. Electrical: 115V, single phase, 15A receptacle required. The dispenser has an integral 8 ft. (2.4 m) cord and plug.

  4. Water: supply line (with shut-off valve) connects to the dispenser's 1/4" MPT inlet.

NOTICE!

If installing optional Leg Accessory, complete those steps before proceeding. See page 11 for Leg Accessory instructions.

Fig. 4
freestanding models minimum 3" (77 mm) clearance required

Installation (continued)

  1. Remove four plastic, thread-protecting plugs from bottom of dispenser.
  2. Attach dispenser to base stand with supplied hardware (Fig. 5).

NOTICE!

If installing optional Drip Tray Drain Kit, refer to instructions included with the Drip Tray Drain Kit.

Fig. 5
Follett 7FS100A-IW-NF-ST-00 - NOTICE! - 1

natural_image Technical illustration of a kitchen appliance with a close-up view showing internal components (no text or symbols)
  1. Connect water line. Recommended routing (Fig. 6) allows easy access to water for cleaning and sanitizing procedure.
  2. If installing the optional internal water filter*, please see Optional Internal Water Filter Installation on page 11 before proceeding. If not, proceed to step 7.

* If your dispenser has the internal water filter option, the water filter must be installed for the dispenser to operate. Because internal components will need to be accessed for both procedures, Follett recommends installing the water filter just prior to initial sanitizing.

  1. Connect power supply.
  2. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit instructions shipped with this unit).

Fig. 6
3' (91.4 cm) Plug Valve 1/4" MPT

Installation (continued)

  1. Secure unit to wall or cove molding with supplied bracket (Fig. 7) to prevent tipping.

Note: Fasteners must be supplied by installer.

Follett 7FS100A-IW-NF-ST-00 - Installation (continued) - 1

WARNING!

Freestanding unit must be secured to wall to prevent tipping. Failure to do could result in personal injury or damage to the unit.

Optional Leg Accessory Installation

  1. If installing optional 6" Leg Accessory (item# 00956318), tilt or lay base stand on side and screw each leg into stand (Fig. 8).

Fig. 7
Follett 7FS100A-IW-NF-ST-00 - Optional Leg Accessory Installation - 1

natural_image Technical line drawing of a mechanical or electrical enclosure with ventilation grilles and mounting feet (no text or symbols)

Fig. 8
Follett 7FS100A-IW-NF-ST-00 - Optional Leg Accessory Installation - 2

natural_image Technical line drawing of a mechanical or architectural component with four cylindrical components and mounting holes (no text or symbols)

Fig. 9

Optional Internal Water Filter Installation

If your dispenser has the internal water filter option, the water filter must be installed for the dispenser to operate. Because internal components will need to be accessed for both procedures, Follett recommends installing the water filter just prior to initial sanitizing.

  1. If installing the optional internal water filter, please complete the steps shown in Accessing Internal Components on page 12 before proceeding.
  2. Lift and remove the top panel, set aside (Fig. 9.1).
  3. Remove two screws (Fig. 9.2) and remove left side panel.
  4. Install filter as shown. Turn filter clockwise until it is fully seated (Fig. 9.3).

Technical diagram showing three labeled mechanical components with directional arrows indicating motion or assembly.

Maintenance/Cleaning Mode

Cleaning Mode (Dispensing Disabled) - Use when cleaning surface

Entering Cleaning Mode disables the User Interface and allows you to clean the outside of the dispenser without accidentally dispensing water or ice.

  1. To enter Cleaning Mode, press and immediately release the maintenance/clean switch (Fig. 10.1) so that only "FRESH FILTERED ICE AND WATER" displays in the user interface (Fig. 10.2).
  2. To exit Cleaning Mode, press and immediately release the maintenance/clean switch so that the ice and water icons also display in the user interface.

Maintenance Mode (All Operations Disabled) - Use when cleaning ice machine

Entering Maintenance Mode disables all operations and allows you to safely clean and/or sanitize the icemaker and dispenser.

  1. To enter Maintenance Mode, press and hold the maintenance/clean switch (Fig. 10.3) until → displays in the user interface (Fig. 10.4).
  2. To exit Maintenance Mode, press and hold the maintenance/clean switch until no longer displays in the user interface.

Note: Entering and exiting Maintenance Mode will reset the six-month periodic maintenance reminder.

Fig. 10
Technical diagram showing four labeled steps of a door handle mechanism, with numbered annotations pointing to different parts.

Accessing Internal Components

Follett 7FS100A-IW-NF-ST-00 - Accessing Internal Components - 1

CAUTION!

Except for routine cleaning and sanitizing, only qualified technicians should attempt to service or maintain this equipment.

  1. Press and hold the maintenance/clean switch (Fig. 10.1) until displays in the user interface (Fig. 10.2).
  2. Remove (unscrew) chrome ice dispenser chute (Fig. 11.1).
  3. Remove the drip tray (Fig. 11.2).
  4. Remove the two screws (Fig. 11.3) on the front panel (behind the drip tray).
  5. Remove and set aside the front panel (Fig. 11.4) - do not disengage the plug on the back of the User Interface or the tubing at the water dispenser chute (if so equipped).

Fig. 11
Technical diagram showing four labeled components of a device or appliance assembly, including fan, housing, and cable connections.

Filter Display Indicator Activation

If you purchased your dispenser with a Follett filter, the filter display indicator activation has been preset at the factory.

If you are using an "after market filter," an adjustment may be made to activate the "Fresh Filtered Ice & Water" display.

Activating "Fresh Filtered Ice & Water"

  1. Remove the front panel as explained in Accessing Internal Components on page 12 then refer to Fig. 12.
  2. Remove top panel (Fig. 12.1). Note: For 15 Series dispensers, the right side panel must also be removed.
  3. Remove (1) screw and top of control board enclosure (Fig. 12.2).
  4. Locate the DIP switches on the dispenser's control board (Fig. 13). Use a fine-pointed object to move the "Filter" DIP switch (DIP switch #3) to the ON position.

Deactivating the Six-Month Maintenance/Filter Change Reminder

  1. Use a fine-pointed object to move the "PM" DIP switch (DIP switch #8) to the ON position.

Technical diagram showing a device interior with labeled components and an inset view of the internal circuit board.

Fig. 13
Follett 7FS100A-IW-NF-ST-00 - Deactivating the Six-Month Maintenance/Filter Change Reminder - 2

bar | Category | Value | |---|---| | Not used (OFF position) | 1234 | | Ice only | 5678 | | No internal filter | 18 | | Not used (OFF position) | 1234 | | Not used (OFF position) | 1234 | | 15 minute delay | 1234 | | Not used (OFF position) | 1234 | | Six-month PM enabled | 1234 | | Ice & water | 1234 | | Internal filter supplied or to display "Fresh Filtered" | 1234 | | 30 minute delay | 1234 | | Six-month PM disabled | 1234 |

Follett 7FS100A-IW-NF-ST-00 - Deactivating the Six-Month Maintenance/Filter Change Reminder - 3

natural_image Isometric diagram showing a computer interface with an electronic device and a circular layout of equipment (no text or symbols)

NSF-approved Cleaning and Sanitizing Procedure

Cleaning and sanitizing should be performed at least every 6 months (more often if local water conditions dictate).

Follett 7FS100A-IW-NF-ST-00 - NSF-approved Cleaning and Sanitizing Procedure - 1

WARNING!

  • Place the dispenser in Maintenance Mode prior to servicing or cleaning the ice machine. See Maintenance/Cleaning Mode on page 12.
  • For protection, rubber gloves and safety goggles (and/or face shield) should be worn when handling SafeCLEAN Plus™.
  • Do not use bleach, it will damage the dispenser.

Required Supplies

  • 7 Series: 21 oz. (0.621 L) or 3 packets SafeCLEAN Plus 15 Series: 42 oz. (1.24 L) or 6 packets SafeCLEAN Plus
    ■ Funnel and Bucket

Ice machine and Dispenser

  1. Dispense all the ice out of the unit.
  2. Press and hold maintenance/clean switch until displays in the user interface to enter Maintenance Mode.
  3. Remove (unscrew) chrome ice dispense chute (Fig. 14.1).
  4. Remove drip tray (Fig. 14.2).
  5. Remove (2) screws located behind the drip tray (Fig. 14.3).
  6. Move front panel and place on top or beside unit (Fig. 14.4).
  7. Remove plug cap from the end of drain tube (Fig. 14.5) and lower tube to drain water into bucket. After the system has been drained of water replace plug cap in drain tube.

  8. Secure tube in holder.

  9. Remove cap from bin lid cover (Fig. 14.6).

  10. Screw bin lid cover cap onto ice discharge chute (Fig. 14.7).

  11. 7 Series: Mix 21 oz. (0.621 L) or 3 packets SafeCLEAN Plus with three gallons (11.4 L) of water. 15 Series: Mix 42 oz. (1.24 L) or 6 packets SafeCLEAN Plus with six gallons (22.7 L) of water

  12. Pour cleaning solution into bin lid access spout until solution reaches the spout neck.

  13. Allow the solution to remain in unit for 15 minutes.

  14. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.

  15. Submerge ice dispense chute in the remainder of solution for 2 minutes. Rinse with clean, potable water.

  16. Drain system by lowering drain tube into bucket.

  17. Secure drain tube into holder.

  18. Fill and drain three times with potable water. Secure drain tube.

  19. Place a bucket under the dispense chute and remove cap. Note: Some solution will remain and drain out when cap is removed. Reposition cap on bin lid spout.

  20. Reinstall front panel, ice dispense chute, and drip tray.

  21. Press and hold maintenance/clean switch to exit Maintenance Mode.

Fig. 14
Technical diagram showing exploded view of a mechanical device with numbered components and labeled parts

NSF-approved Cleaning and Sanitizing Procedure (continued)

User Interface and Exterior Cabinet

  1. Press and release maintenance/clean switch so that only "FRESH FILTERED ICE AND WATER" displays in the user interface to enter Cleaning Mode (and disable dispensing).
  2. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean stainless steel panels with stainless steel cleaner.
  3. Press and release maintenance/clean switch to put unit back into service.

Service

LED Indicator Description

The LED Indicator is located behind the front panel.

Fig. 15
Clean PM Drip tray Water leak HI press HI amps Service Maint Low water Time delay Sleep cycle Making ice Low bin Power ON

LED Name LED Color Description
CleanGreenThe dispenser is in Cleaning Mode. Dispenser is disabled to allow for cleaning of front panel.See Maintenance/Cleaning Mode on page 12.
— N/A Not used.
PM Red Six-monthperiodic maintenance required.
Drip trayRed Drip tray full.
Water leakRed Internal leak in dispenser.
High ampsRedAuger gearmotor has exceeded 0.55A. The HI amps and Time delay LEDs will illuminate, the machine will shut down for one hour, the LEDs will turn off, and the machine will resume normal operation.
ServiceRed8000 hour bushing check (call Follett technical service group at (877) 612-5086 or +1 (610) 252-7301).
MaintenanceYellowEnter Maintenance Mode by pressing and holding maintenance/clean switch for 5 seconds. Unit will not make or dispense ice.
Low waterYellowInsufficient water supply to machine or no low bin LED upon startup.
Time delayYellowIce production will not resume for at least 15 minutes after a full bin is achieved and a minimum amount of dispense activity has elapsed.
Sleep cycleGreenAfter a full bin and 10 minutes of non-use, the unit goes into standby and will not produce ice until either:7 Series:12 hours has elapsed, 15 Series: 4 hours has elapsed or ice or water has dispensed.
Making iceGreen Gearmotor, compressor, and fan motor energized.
Low binGreen Bin switch closed calling for ice.
Power onGreen Power supplied to unit.

Service (continued)

Evaporator Disassembly

  1. Disconnect power from the dispenser.
  2. Turn off water supply to dispenser.
  3. Remove (unscrew) chrome ice dispenser chute (Fig. 16.1).
  4. Remove the drip tray (Fig. 16.2).
  5. Remove the two screws (Fig. 16.3) on the front panel (behind the drip tray).
  6. Remove and set aside the front panel (Fig. 16.4) - do not disengage the plug on the back of the User Interface.
  7. Lift and remove the top panel, set aside (Fig. 16.5).
  8. Remove two screws (Fig. 16.6) and remove left side panel.
  9. Remove two screws (Fig. 16.7) and remove right side panel.

Fig. 16
Exploded view diagram of a refrigerator internal components with numbered parts and directional arrows indicating assembly or installation.

Service (continued)

  1. Unplug the gear motor (three connectors) (Fig. 16).
  2. Remove ground screw connection.

  3. Remove gear motor:

  4. Remove M6 allen screw, retainer, spacer and key (Fig. 18.1).
    ■ Remove two M6x90 allen screws (Fig. 18.2).

  5. Pull gear motor from auger (Fig. 18.3).
    ■ Remove main housing insulation (Fig. 18.4).

  6. Remove all traces of petro-gel from auger shaft.

  7. Remove compression nozzle:

■ Loosen hose clamp (Fig. 19.1).
■ Remove transport tube (Fig. 19.2).

Fig. 17
Follett 7FS100A-IW-NF-ST-00 - Service (continued) - 1

natural_image Technical line drawing of a mechanical assembly with multiple connectors and wiring (no text or symbols)

Fig. 18
Technical diagram of a mechanical assembly with numbered components for identification

Fig. 19
Technical diagram of a mechanical assembly with numbered components, likely a pump or motor assembly.

Service (continued)

  1. Remove M6 socket head allen screw (Fig. 20.1).
  2. Remove compression nozzle retainer (Fig. 20.2).
  3. Remove compression nozzle (Fig. 20.3).

  4. Remove main housing:

■ Disconnect vent line from T fitting (Fig. 21.1).

  1. Remove three M6x25 socket head allen screws (Fig. 22.1).
  2. Remove main housing (Fig. 22.2).

Fig. 20
Technical diagram showing three labeled mechanical components with dashed alignment lines, likely illustrating a assembly or assembly process.

Fig. 21
Technical diagram showing pipe connection with labeled component '1' and directional arrow

Fig. 22

Technical diagram showing mechanical assembly with numbered parts and directional arrows indicating assembly steps

Service (continued)

  1. Remove and discard mating ring and seal (Fig. 23.1).

  2. Carefully remove auger (Fig. 23.2).

Follett 7FS100A-IW-NF-ST-00 - Service (continued) - 1

WARNING!

Use caution when removing auger. The auger is very sharp - handle with care to avoid personal injury.

Evaporator Assembly

  1. Remove and inspect main housing O-ring seal. Replace if damaged in any way.
  2. Clean O-ring groove. Lubricate O-ring with Petro-gel and reinstall.
  3. Use cardboard disc to press new mating ring into main housing (Fig. 24.1).
  4. Lube the shaft with liquid soap in the area shown (Fig. 24.2) and slip on seal and spring (Fig. 24.3).

Note: Do not touch the sealing surfaces with bare hands. Contact with bare skin will cause premature seal failure.

  1. Install auger (Fig. 24.4).
  2. Install main housing:

■ Slide main housing onto auger shaft (Fig. 25.1).
- Install three M6x25 allen screws (Fig. 25.2).
- Connect vent line to T fitting (Fig. 25.3).

Fig. 23
Technical diagram showing mechanical assembly with labeled parts 1 and 2, likely illustrating a gear or shaft assembly.

Fig. 24
Cardboard disc Do NOT touch! ① ② ③ ④

Fig. 25
Technical diagram of a mechanical assembly with numbered components and directional arrows indicating motion or flow.

Service (continued)

  1. Install compression nozzle:

  2. Remove and inspect compression nozzle O-ring seal. Replace if damaged in any way.

  3. Clean O-ring groove. Lubricate O-ring with Petro-gel and reinstall.
    ■ Install compression nozzle (Fig. 26.1).
  4. Install compression nozzle retainer (Fig. 26.2).
  5. Install M6 socket head allen screw (Fig. 26.3).

  6. Install transport tube (Fig. 27.1).

  7. Tighten hose clamp (Fig. 27.2).

  8. Install gear motor:

  9. Install main housing insulation (Fig. 28.1).
    ■ Slide gear motor onto auger shaft (Fig. 28.2).

  10. Install two M6x90 allen screws (Fig. 28.3).

Fig. 26
Technical diagram of a mechanical assembly with numbered components and directional arrow indicating motion or force

Fig. 27
Technical diagram of a mechanical assembly with numbered components, likely a pump or motor assembly.

Fig. 28

Technical diagram of a mechanical assembly with numbered components, likely a motor or housing component.

Service (continued)

  1. Use screwdriver to orient auger shaft to align with motor shaft keyway (Fig. 29.1).
  2. Install key into keyway (Fig. 29.2).

  3. Install spacer, ensure that key is captured in slot (Fig. 30.1)

  4. Insert screwdriver into groove of auger shaft and pry shaft outwards (Fig. 31.1).

  5. Insert retainer into groove (Fig. 31.2), ensure that retainer is aligned with hole in spacer.

Fig. 29
Technical diagram of a mechanical assembly with labeled parts ① and ②, showing a shaft and housing mechanism.

Fig. 30
Follett 7FS100A-IW-NF-ST-00 - Service (continued) - 2

natural_image Technical line drawing of a mechanical assembly with two views: one showing a flange and the other showing a bearing housing (no text or symbols)

Fig. 31
Technical diagram of a mechanical assembly with labeled parts ① and ②, showing structural components and alignment indicators.

Service (continued)

  1. Install screw and tighten (Fig. 32.1).

Fig. 32
Technical diagram of a mechanical assembly with numbered components, likely illustrating a turning or mounting mechanism.

  1. Plug in gear motor (Fig. 33).

BLUE to BLUE

- BLACK to BLACK

- WHITE to WHITE

■ Connect ground wire with ground screw.

Fig. 33
BLUE to BLUE BLACK to BLACK WHITE to WHITE

Service (continued)

Water Feed Schematic

Follett 7FS100A-IW-NF-ST-00 - Water Feed Schematic - 1

flowchart
graph TD
    A["Evaporator Float"] --> B["Water Solenoid Valve (optional)"]
    B --> C["Water Chute (optional)"]
    C --> D["Filter (optional)"]
    D --> E["Water Solenoid Valve"]
    E --> F["Internal Component"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

Bin Melt Water/Evaporator Feed/Clean Out System Schematic
Storage Bin

Vent System Schematic
Storage Bin Vent Tube Reservoir

Refrigeration Schematic
CONDENSER FILTER-DRIER CAP TUBE EVAPORATOR ACCUMULATOR COMPRESSOR

Follett 7FS100A-IW-NF-ST-00 - Water Feed Schematic - 5
HIGH PRESSURE VAPOR

Follett 7FS100A-IW-NF-ST-00 - Water Feed Schematic - 6
LOW PRESSURE LIQUID

Follett 7FS100A-IW-NF-ST-00 - Water Feed Schematic - 7
HIGH PRESSURE LIQUID LOW PRESSURE VAPOR

Follett 7FS100A-IW-NF-ST-00 - Water Feed Schematic - 8

Condenser Fan Motor Removal (7 Series Shown)

Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 1

natural_image Technical line drawing of an internal combustion engine unit with fan and cooling fins (no text or labels)

User Interface Display Identification

Operation DisplayConditionProcedure
Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 2FRESH FILTERED ICE AND WATER Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 3Normal operation
Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 4Cleaning Mode Press and release maintenance/clean switch to clean the user interface without dispensing ice or water (see Maintenance/Cleaning Mode on page 12).
Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 5Drip tray full Empty drip tray.
Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 6Six-month periodic maintenance requiredFollow Maintenance Mode procedure (below) and also see NSF-approved Cleaning and Sanitizing Procedure on page 14.
Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 7Maintenance ModeEnter Maintenance Mode by pressing maintenance/clean switch until displays. Complete the cleaning and sanitizing procedure shown on page 14 and change the filter, if so equipped. Exit Maintenance Mode by pressing and holding maintenance/clean switch until no longer displays.
Follett 7FS100A-IW-NF-ST-00 - Condenser Fan Motor Removal (7 Series Shown) - 8Service - 8000 hr bushing checkCall Follett Technical Service Group at (877) 612-5086 or +1 (610) 252-7301. The flashing wrench indicates that the 8000 hr bushing check is required.

Service (continued)

Service Display Condition Procedure
Follett 7FS100A-IW-NF-ST-00 - Service (continued) - 1High amps Contact Follett technical service group at (877) 612-5086 or +1 (610) 252-7301. Note: For dispensers after serial number D45191, the phone and wrench will not be illuminated.
Follett 7FS100A-IW-NF-ST-00 - Service (continued) - 2Internal leak in dispenserLocate leak and repair - Press reset on control board. Contact Follett if icemaker is leaking.
Follett 7FS100A-IW-NF-ST-00 - Service (continued) - 3Sleep mode Press either dispense button to return to normal operation.

Electrical Wiring Diagram

Follett 7FS100A-IW-NF-ST-00 - Electrical Wiring Diagram - 1

flowchart
graph TD
    A["POWER"] --> B["N L1 GND"]
    B --> C["#13 WHITE DISP. #12 BLACK"]
    C --> D["#16 WHITE FALSAFE SOLICOID VALVE #15 BLACK"]
    D --> E["#18 WHITE WATER DISPENSE VALVE #17 BLACK"]
    E --> F["#10 WHITE AUGER BLUE/PINK #7 BLACK #8 BLACK CAP #5 BLUE"]
    F --> G["#11 GRIN-YEL #19 CHASSIS WATER SENSOR"]
    G --> H["RESERVOIR WATER SENSOR YELLOW BLACK"]
    H --> I["T1 P2 N N N N N N N N N N"]
    I --> J["PI2 P15 P16"]
    J --> K["ICL AUX P15"]
    K --> L["POWER AUX P16"]
    L --> M["HI PRS P14"]
    M --> N["K1"]
    N --> O["MODEL SELECT"]
    O --> P["POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELAY LOW WATER MAINTENANCE SERVICE HI AMPS HI PRESSURE WATER LEAK DRIP TRAY PM CLEAN"]
    P --> Q["P9 2: 4 5 PROGRAM"]
    Q --> R["RESET"]
    R --> S["P10 SERIAL COMM"]
    S --> T["P12 BIN P11"]
    T --> U["P13"]
    U --> V["P17 WATER LEVELS"]
    V --> W["P19 RS485 UI"]
    W --> X["P12 BIN BIN"]
    X --> Y["P11 CLEAN SAFE"]
    Y --> Z["P7 RS485 UI"]
    Z --> AA["USER INTERFACE"]

Parts

7 Series Exterior

Exploded view diagram of a refrigerator internal structure with numbered components and cross-sectional views

Technical diagram showing three views of a refrigerator internal structure with labeled components

Parts (continued)

Exterior

Reference # Description Part #
1 Drip Tray Assy 00957613
2 Panel, Front Assy - Includes Water Nozzle and Plug 00957621
3 Chute, Water (water option) 00957688
4 Panel, Left 00932806
5 Panel, Right 00932798
6 Panel, Top 00957654
7 Panel, Rear 00933911
8 Screw, M5 x 12 Phillips 00931931
Not ShownCord, 115 VAC00958058
Not Shown7 Series Packaging for Returns, Dispenser00957993
Not ShownFitting, Elbow - 1/4" FPT x 1/4" Tube00974261
Not ShownDrip Tray Drain Kit00956375
Not ShownDrip Tray Drain Kit with 4" legs00981977

Parts (continued)

7 Series Interior

Exploded view diagram of an appliance assembly with numbered components for identification

Parts (continued)

Interior

Reference # Description Part #
1 Valve, Dispense Solenoid (water option) 00957704
2 Switch, Cleaning 00957712
3 Drain/Feed Tube with Cap 00957720
4 Valve, Failsafe Solenoid 00957738
5 Compressor with Mounting Hardware 00958009
6 Condenser 00958017
7 Condenser Fan and Cord 00958025
8 Control Board with Stand-offs 00958033
9 Capacitor, Gearmotor00958041
10Sensor, Retainer Hardware Kit00958066
11Relay and Overload00958090
12Refrigeration, Piping Assy00958132

15 Series Exterior

Exploded view diagram of a refrigerator internal components with numbered parts and cross-sectional views labeled x2 and x6.

Exploded view diagram of a refrigerator internal components with numbered parts for identification

Parts (continued)

Exterior

Reference # Description Part #
1 Drip Tray Assy 00957613
2 Panel, Front Assy - Includes Water Nozzle and Plug 01036425
3 Chute, Water (water option) 00957688
4 Panel, Left 01026343
5 Panel, Right 01026335
6 Panel, Top 01054733
7 Panel, Rear 01025980
8 Screw, M5 x 12 Phillips 00931931
Not ShownCord, 115 VAC00958058
Not Shown15 Series Packaging for Returns, Dispenser01054634
Not ShownFitting, Elbow - 1/4" FPT x 1/4" Tube00974261
Not ShownDrip Tray Drain Kit00956375
Not ShownDrip Tray Drain Kit with 4" legs00981977
Not ShownCovers, Agion, User Interface00969030

Parts (continued)

15 Series Interior

Exploded view diagram of a refrigerator assembly with numbered components for identification

Parts (continued)

Interior

Reference # Description Part #
1 Valve, Dispense Solenoid (water option) 00957704
2 Switch, Cleaning 00957712
3 Drain/Feed Tube with Cap 00957720
4 Valve, Failsafe Solenoid 00957738
5 Compressor with Mounting Hardware 00958009
6 Condenser 00958017
7 Condenser Fan and Cord 00958025
8 Control Board with Stand-offs 01051978
9 Capacitor, Gearmotor00958041
10Sensor, Retainer Hardware Kit00958066
11Relay and Overload00958090
12Refrigeration, Piping Assy00958132

7 Series Bin Assembly

Exploded view diagram of a mechanical assembly with numbered components for identification

7 Series Bin Assembly

Reference # Description Part #
1 Ice Chute Assembly 00957670
2 Ice Transport Tubing with Insulation 00957746
3 Switch, Shuttle 00957753
4 Shuttle, Complete Assy 00957761
5 Lid, Bin Assy 00957779
6 Bin, Assy 00957787
7 Auger, Dispense 00931113
8 Motor, Dispense00957803
9 Cap and Insulation, Bin00957936
Not ShownFor serial numbers D17619 and below:
Bin Cap00931519
Ice Chute00927210
Chute Adapter00926550

Parts (continued)

15 Series Bin Assembly

Exploded view diagram of an automotive air intake system with numbered components

Parts (continued)

15 Series Bin Assembly

Reference # Description Part #
1 Ice Chute Assembly 01051846
2 Ice Transport Tubing with Insulation 01051960
3 Switch, Shuttle 00957753
4 Shuttle, Complete Assy 01053248
5 Lid, Bin Assy 01053255
6 Bin, Assy 01053263
7 Auger, Dispense 01026251
8 Motor, Dispense00957803
9 Cap and Insulation, Bin01053305

Evaporator Assembly

Exploded view diagram of a mechanical assembly with numbered parts for identification

Evaporator Assembly

Reference # Description Part #
1 Gearmotor Assy 00957811
2 Main Housing with Front Seal and Screws 00957829
3 Screws, Main Housing 00957837
4 Auger with front seal 00957845
5 Ice Compression Nozzle Assy 00957852
6 Front Seal and O-Ring 00957860
7 Evaporator Assembly with Insulation 00957878
8 Housing, Bushing with Insulation 00957886
9Hardware kit, Gearmotor (For serial numbers E01087 and above)01048628
9Hardware kit, Gearmotor (For serial numbers below E01087)00957894
10Reservoir and Float Complete Assy00957902
11Lid, Reservoir with Insulation and O-Ring00957910
12Float Valve00957928
13“T” Fitting - 1/4"502923
14Tubing - 1/4" (sold in 12" increments)502079

Parts (continued)

Base Stand

Technical diagram of a device showing front and side views with numbered annotations

Parts (continued)

Base Stand

Reference # Description Part #
1 Front Panel, Base 00958108
2 Latches with Bayonets, Base 00958116
Not Shown Tray, Base 00958124
Not Shown Packaging for Returns, Base 00957985

Miscellaneous

Reference # Description Part #
Not Shown Water filter cartridge, 5 micron 00968107
Not Shown IMS II sanitizer concentrate, 16 oz 00979674
Not Shown SafeCLEAN Plus, 3 pack 01054683
Not Shown SafeCLEAN Plus, 6 pack 01054691
Not Shown SafeCLEAN Plus, case of 24 01050863
Not Shown 6" Legs for base stand, set of 400956318
Not Shown 4" Legs for countertop dispenser, set of 400956300

SafeCLEAN and SafeCLEAN Plus are trademarks of Follett Corporation. Chewblet and Follett are registered trademarks of Follett Corporation, registered in US.

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Product information

Brand : Follett

Model : 7FS100A-IW-NF-ST-00

Category : Ice machine