SD-366 - Point of Sale Terminal Posiflex - Free user manual and instructions

Product Type	Point of Sale Terminal
Brand	Posiflex
Model	SD-366
Display Size	15-inch TFT LCD
Touchscreen	Yes, resistive or capacitive (anti-glare)
Resolution	1024 x 768 (XGA)
Processor	Intel Celeron J1900 (quad-core, 2.0 GHz)
RAM	4 GB DDR3L (expandable)
Storage	64 GB SSD
Operating System	Windows 10 IoT or Linux (optional)
Connectivity	Ethernet (10/100/1000), 4x USB 2.0/3.0, 2x serial (RS-232), VGA, audio
Power Supply	12V DC input, external adapter (100-240V AC)
Weight	Approximately 7.5 kg (16.5 lbs)
Dimensions (W x D x H)	370 x 290 x 300 mm (14.6 x 11.4 x 11.8 in)
Operating Temperature	0°C to 40°C (32°F to 104°F)
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Humidity	20% to 80% non-condensing
Certifications	CE, FCC, RoHS
Features	Fanless design, VESA mount compatible, front access I/O
Maintenance & Cleaning	Power off, clean with soft dry cloth; avoid liquids and abrasives
Safety	Use with grounded outlet; do not block ventilation; keep away from moisture
Spare Parts & Repairability	Touchscreen, power adapter, mainboard, and I/O board available; modular design for easy service
General Information	Designed for retail and hospitality; compatible with major POS software; 3-year limited warranty

Frequently Asked Questions - SD-366 Posiflex

How do I perform a factory reset on the Posiflex SD-366?

To factory reset, power off the terminal, press and hold the power button while connecting the power cord, then release when the recovery menu appears. Select 'Factory Reset' using the touchscreen. Note that this erases all data. For Windows-based models, you can also reset via Settings > Update & Security > Recovery.

Can I connect a barcode scanner or receipt printer to the SD-366?

Yes, the SD-366 has multiple USB and serial (RS-232) ports for connecting peripherals like barcode scanners, receipt printers, and cash drawers. Simply plug in the device; drivers may be required for some models.

How do I clean the touchscreen safely?

Power off the terminal and unplug it. Use a soft, lint-free cloth lightly dampened with water or a mild screen cleaner. Wipe gently in circular motions. Avoid using paper towels, alcohol, or ammonia-based cleaners as they may damage the anti-glare coating.

What operating system does the SD-366 use?

The Posiflex SD-366 typically comes with Windows 10 IoT Enterprise or Linux (e.g., Ubuntu). The specific OS depends on the configuration purchased. Check the label on the device or the original invoice for details.

How do I adjust the screen brightness?

The brightness can be adjusted via the on-screen display (OSD) menu. Press the OSD button (usually a small button on the side or bottom of the bezel), then navigate to 'Brightness' using the touchscreen or buttons. Alternatively, adjust via the operating system's display settings.

Is the SD-366 fanless?

Yes, the Posiflex SD-366 features a fanless design for silent operation and reduced dust buildup. Heat is dissipated via a large heatsink. Ensure the ventilation slots on the back are not blocked.

Can I mount the SD-366 on a wall or arm?

Yes, the SD-366 supports VESA mounting (75 x 75 mm or 100 x 100 mm pattern). A compatible mount or arm can be attached to the back panel. Use the four screw holes provided.

What is the warranty period for the Posiflex SD-366?

Posiflex offers a standard 3-year limited warranty covering manufacturing defects. The warranty may vary by region and reseller. Extended warranties are available for purchase. Keep your proof of purchase.

How do I update the BIOS or firmware?

Firmware updates are available on the Posiflex support website. Download the appropriate file for your model (SD-366) and follow the included instructions. Typically, you copy the file to a USB drive, boot into the BIOS update utility, and apply the update. Ensure the terminal is on UPS power during the process.

What should I do if the touchscreen is not responding?

First, clean the screen with a soft cloth. If that doesn't work, restart the terminal. For Windows, go to 'Calibrate the screen' in the Control Panel: search for 'calibrate' and follow the prompts. If calibration fails, the touchscreen controller may need reinstallation or replacement. Contact Posiflex support.

USER MANUAL SD-366 Posiflex

SD360 SECURITY DEVICE USER'S MANUAL

Rev.: Original

I. FEATURES

● Optical Finger Print Sensor in USB interface
- Industry's most accurate fingerprint algorithm
● ISO 7811 Magnetic Stripe Reader in USB full speed HID interface
- Options for MSR heads covering 1&2 and all 3 tracks
● 3 tracks type MSR can read also AAMVA and CA DMV card
● Total power consumption: 300 mA @ 5V DC
- For integration in HT series Posiflex hybrid POS touch terminal systems.

FCC NOTICE

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with limits for a Class A digital device pursuant to subpart I of Part 15 of FCC Rules, which are designed to provide reasonable protection against interference when operated in a commercial environment. Operation of this

equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures to correct the interference.

WARRANTY LIMITS

Warranty will terminate automatically when the equipment is opened by any person other than the authorized technicians. The user should consult his/her dealer for the problem happened. Warranty voids if the user does not follow the instructions in application at this merchandise. The manufacturer is by no means responsible for any damage or hazard caused by improper application.

The hardware utility program, including instructions for its use, is provided "AS IS" without warranty of any kind. Posiflex Technology, Inc., further disclaims all implied warranties including without limitation any implied warranties or of fitness for a particular purpose. The entire risk arising out of the use or performance of the software and documentation remains with you.

ABOUT THIS MANUAL

This manual is written in an attempt with full strength to assist the user to utilize the security upgrade kit SD360 for the Posiflex touch terminal systems. This series of products incorporate 2 delicately designed POS peripherals each can be used as an excellent tool to accommodate the required security specialty involved in POS business, kiosk and hospitality operation. This manual covers the conceptual and operational aspects of these units. For technical aspects involving opening of the unit or option implementation, it is only available to the authorized distributors.
The manufacturer of the SD300 series heartily apologizes to the user for reserving the right to change or to modify this manual without notice due to the rapid and constant progress and improvement on science and technology. The user may always obtain the most up to date information through any of our web sites: http://www.posillex.com or http://www.posillex.com.iw.

© Copyright Posiflex Technology Inc. 2012

All rights are strictly reserved. No part of this documentation may be reproduced, stored in a retrieval system, or transmitted in any form or by any

TRADE MARKS AND SERVICE MARKS

C EPOSIFLEX is a registered trademark of Posiflex Technology Inc., an ISO 9001 and ISO-14001 certified manufacturer. Other brand and product names are trademarks and registered trademarks and service marks of their respective owners.

II. INSTALLATION

1. HARDWARE INSTALLATION

For SD-360 ordered with the host system like HT series, it is installed on the system at delivery. For separately ordered SD-360, it is delivered separately from the system and needs to be fixed onto the system per following instructions before use. However, before trying to install a SD-360, please check first that the extended USB port in the top side cable cover of HT series is not occupied for other purposes. Should there be any need for other application with this port, please use a self-powered type USB HUB (with its own power adaptor). However, Please gently press down and slide to side the top side cable cover of HT series to open it and connect the USB cable of SD-360 to the extension USB port and make the cable come through the cable exit when the cable cover is reapplied.

P/N: 19700901110

You may find two screw holes on the back of the right side of the display screen of HT series. Align the upgrade unit to the back of right edge of the display screen. Insert and fasten with the two screws with washers included in your kit, as indicated in the picture at left.

2. DRIVER INSTALLATION

1. For Finger Print Sensor: To include the drivers for this sensor to perform finger print registration or verification (authentication) in an AP requires the software programmer to purchase and utilize its SDK (software developer's kit). However, Posiflex delivers this optical finger print sensor with its drivers. Please find it in the mini CD delivered with SD-360.
2. For MSR: The magnetic stripe reader in SD-360, no matter how many tracks are in the reader head, connects to the host through USB port. It operates as a USB KB and therefore requires no driver installation. You only need to set the USB keyboard to be enabled in system CMOS setup if the OS does not do it automatically. Refer to "Operation Guide" for manipulation over the reader configuration.

III. OPERATION GUIDE

1. FINGER PRINT SENSOR

a. Cautions

1. Never pour the glass cleaner directly on the sensor window.

2. Never use alcohol-based cleaners.

3. Never submerge the sensor in liquid.

4. Never rub the window with an abrasive material, including paper.

5. Do not poke the window coating with your fingernail or any hard item, such as a pen.

b. Principle

The fingerprint sensor provides unrivalled facility security and positive user identification without compromising user convenience. It is designed to simply augment existing security infrastructures, such as proximity, magnetic stripe, PIN or to eliminate concerns about stolen, loaned. The finger print sensor software never stores fingerprint images. The finger print sensor software creates a fingerprint template, which is a highly compressed and digitally encoded mathematical representation of fingerprint features. This template is created when a user registers a finger and is stored in an encrypted file. When the user later touches the fingerprint reader to authenticate, a new template is created and compared to the "registered" template. If there is a match, the authentication is successful.

c. Finger Print Recognition

In order for the sensor to acquire a good image of your finger, you must place the pad of your finger but not the tip in the center of the sensor window, and apply gentle, even pressure. Do not "roll" your finger as usually practiced in the traditional ink and paper fingerprint taking technique. Pressing too hard will distort your fingerprint. Pressing too lightly will not expose a large enough area of your finger. Also, make sure to hold your finger on the sensor until you see the sensor light blink; this may take longer for dry fingers. Then, lift your finger. Although you may use any finger with the sensor, your index finger of either hand works best. If the sensor is capturing your finger image as indicated by the sensor blink and you have tried all the above suggestions, you may need to reregister your finger.

Please acquire your finger print recognition only in a comfortable gesture like the middle picture below with a check mark suggested. The manufacturer shall bear no liability to any harm caused by improper application like the rest two pictures.

d. Sensor Activation

There will always be a red light from the sensor to detect the presence of a finger when the sensor is activated. Failure to connect to a self-powered USB port will cause non-operation of the sensor. If you activate your terminal's power saving functionality but your third party application does not support this, then your fingerprint sensor will enter "sleep mode" even though your workstation does not. If this occurs, you will need to disconnect and reconnect the sensor to the USB port. Please check with your application developer for compatibility.

c. Cleaning the Sensor

Depending on the amount of use, the sensor window may need to be cleaned periodically. To clean it, apply the sticky side of a piece of adhesive cellophane tape on the window and peel it away as in the drawing at right.

Under heavy usage, the window coating on some sensors may turn cloudy from the salt in perspiration. In this case, gently wipe the window with a cloth (not paper) dampened with a mild ammonia-based glass cleaner.

2. MAGNETIC STRIPE READER

The MSR in SD-360 reads an ISO magnetic stripe card without driver. Yet, there is a "Posiflex USB MSR Manager" program provided to control some parameter configuration for this MSR. The features controllable in this program cover each track enable/disable, Alt+Num approach for ASCII codes and Leading/Stop code enable/disable. The function for enabling each track of course comes in effect only when the track is physically available. Please find in the mini CD delivered with SD-360 or Product Information CD delivered with Posiflex POS system the folder for "USBMSR" and "SetUp" this demo program or download the installation program from our web http://www.posiflex.com or http://www.posiflex.com.tw.