L171p - Monitor IBM - Free user manual and instructions

Product Type	LCD Monitor
Brand	IBM
Model	L171p
Screen Size	17 inches (43.2 cm) diagonal
Native Resolution	1280 x 1024 (SXGA)
Brightness	250 cd/m² (typical)
Contrast Ratio	500:1 (typical)
Viewing Angle (H/V)	160° / 160° (typical)
Response Time	8 ms (typical)
Input Connectors	VGA (D-Sub 15-pin), DVI-D
Power Consumption (typical)	40 W (max), < 2 W standby
Power Input	100-240 V AC, 50-60 Hz
Dimensions (with stand)	16.1 x 15.6 x 8.1 inches (408 x 397 x 206 mm)
Weight (with stand)	11.5 lbs (5.2 kg)
VESA Mount	100 x 100 mm compatible
Tilt Adjustment	-3° to +20°
Features	Auto-adjustment, OSD menu, Kensington lock slot
Cleaning Instructions	Unplug, use soft dry cloth; mild cleaner if needed, avoid direct spray
Safety	Use in dry environment; ensure proper ventilation; do not cover vents
Spare Parts / Repairability	Power supply board, control board, panel; contact authorized service
User Manual	Available in PDF at notice-facile.com

Frequently Asked Questions - L171p IBM

How do I connect my L171p monitor to a computer?

Connect the VGA or DVI-D cable from your computer to the corresponding port on the monitor. Then plug in the power cable and turn on the monitor using the power button.

Why is my monitor showing 'No Signal'?

Ensure the video cable is securely connected at both ends. Make sure your computer is powered on. Try pressing the Auto button on the monitor or cycling through input sources using the OSD menu.

How do I clean the screen safely?

Turn off and unplug the monitor. Use a soft dry microfiber cloth to gently wipe the screen. For stubborn smudges, slightly dampen the cloth with water or a mild screen cleaner. Never spray liquid directly onto the screen.

What is the native resolution of the L171p?

The native resolution is 1280 x 1024 pixels (SXGA). For best image quality, set your computer to this resolution.

How do I adjust the monitor settings (brightness, contrast)?

Press the Menu button on the monitor to open the OSD. Use the arrow buttons to navigate to brightness, contrast, or other settings. Adjust with the +/- buttons and press Menu to confirm.

Can I mount the monitor on a wall?

Yes, the monitor supports a VESA 100 x 100 mm mount. Remove the stand (press the release button and slide it off), then attach a compatible wall mount arm.

What should I do if the screen flickers?

Check the video cable for damage and ensure it is firmly connected. Try a different cable. Also, adjust the refresh rate in your computer's display settings to 60 Hz (recommended).

How do I enable power saving mode?

The monitor automatically enters standby (<2W) when the computer goes to sleep or no signal is detected. To manually turn off, press the power button. You can also adjust power settings in your computer's control panel.

My monitor has stuck pixels. Can I fix them?

Stuck pixels are often permanent. Gently massaging the area may sometimes help, but it is not guaranteed. If the monitor is under warranty, contact IBM support for a replacement. Otherwise, you may need to accept the defect.

Where can I find the user manual for the L171p?

The user manual is available for free download in PDF format at notice-facile.com. Search for "IBM L171p" to access the manual and other resources.

USER MANUAL L171p IBM

L171p Flat Panel Monitor User's Guide

Blue-tinted image of a curved glass strip with icons and arrows, no readable text or symbols

Product numbers

9417-HB2

9417-HG2

9417-HW2

9227-HB2

First Edition (November 2005)

© Copyright Lenovo 2005.

All rights reserved.

U.S. GOVERNMENT USERS - RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software-Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14 (Alternate III).

Contents

Safety information ....iii

Chapter 1. Getting started ...... 1-1

Shipping contents 1-1

Product overview 1-1

Types of adjustments 1-2

Tilt/Swivel 1-2

Height Adjustment 1-2

Monitor Pivot 1-3

User controls 1-3

Cable lock slot 1-4

Setting up your monitor 1-4

Connecting and turning on your monitor 1-4

Registering your option 1-7

Chapter 2. Adjusting and using your monitor .... 2-1

Comfort and accessibility 2-1

Arranging your work area 2-1

Positioning and viewing your monitor 2-1

Quick tips for healthy work habits 2-2

Accessibility information 2-3

Adjusting your monitor image 2-3

Using the direct access controls 2-3

Using the On-Screen Display (OSD) controls 2-3

Selecting a supported display mode .... 2-6

Image rotation 2-7

Understanding power management 2-7

Caring for your monitor 2-8

Detaching the monitor stand 2-9

Chapter 3. Reference information ...... 3-1

Monitor specifications .... 3-1

Troubleshooting 3-3

Manual image setup 3-4

Manually installing the monitor driver 3-5

Installing the monitor driver in Windows XP 3-5

Installing the monitor driver in Windows 2000 3-6

Getting further help.... 3-7

Service information 3-7

Product numbers 3-7

Customer responsibilities 3-7

Service parts 3-8

Appendix A. Service and Support ...... A-1

Online technical support A-1

Telephone technical support.... A-1

Worldwide telephone list A-1

Appendix B. Notices ......B-1

Trademarks B-2

Safety information

Before installing this product, read the Safety Information.

Chapter 1. Getting started

This User's Guide contains detailed information on the ThinkVision™ L171p Flat Panel Monitor. For a quick overview, please see the Setup Poster that was shipped with your monitor.

Shipping contents

The product package should include the following items:

• ThinkVision L171p Flat Panel Monitor Setup Poster
  • Monitor Safety, Troubleshooting, and Warranty Guide
  • Reference and Driver CD
  • ThinkVision L171p Flat Panel Monitor
• Power Cord
  • Analog Interface Cable- Attached to monitor

Illustration of a computer monitor with a cable and an external cable, no text or symbols present.

Note: To attach a VESA mount, please see
"Detaching the monitor stand" on page 2-9.

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.

Types of adjustments

Please see the illustration below for an example of the tilt range.

Tilt/Swivel

With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle.

Diagram of a mechanical device with rotating components and a red curved arrow indicating rotation (no text or symbols)

Height Adjustment

After pressing the top of the monitor, remove the fixed pin and adjust the height of the monitor.

1-2 L171p Flat Panel Monitor User's Guide

Monitor Pivot

Illustration of a computer monitor with a 90-degree angle indicator (no text or symbols on the monitor itself)

1. In locked/down Position
2. Tilt upwards, so that lower edge of monitor clears the stand.
3. Rotate clockwise until the monitor stops at 90^
4. Extended Position
5. Rotate clockwise until the monitor stops at 90°.

User controls

Your monitor has controls on the front which are used to adjust the display.

For information on how to use these controls, please see

“Adjusting your monitor image” on page 2-3.

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower right corner). Please see the instructions that came with the cable lock to learn how to attach it.

Computer monitor with a lock icon and magnified view of a key inserted into a socket (no text or symbols)

Setting up your monitor

This section provides information to help you set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety Information located in the Monitor Safety, Troubleshooting, and Warranty Guide before carrying out this procedure.

1. Power off your computer and all attached devices, and unplug the computer power cord.

1. Connect the analog signal cable to the video port on the back of the computer. Note: One end of the signal cable is already pre-attached to your monitor.

Connect the digital cable to the DVI connector of the monitor and the other end on the back of the computer.

Note: The digital cable is not included with the monitor.

Plug the monitor power cord and the computer cord into grounded electrical outlets. Note: An approved power cord H05VV-F, 3G, 0.75mm^2 must be used.

Power on the monitor and the computer.

To install the monitor driver, insert the Reference and Driver CD, click Install driver, and follow the on-screen instructions.

To optimize your monitor image, press the Automatic Image Setup key. Automatic image setup requires that the monitor is warmed up for at least 15 minutes. This is not required for normal operation.

Circular diagram showing a finger pressing a button with a red arrow indicating left motion (no text or symbols)

Note: If automatic image setup does not establish the image that you prefer, perform manual image setup. See "Manual image setup" on page 3-4.

Registering your option

Thank you for purchasing this Lenovo™ product. Please take a few moments to register your product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the followingWeb site:

http://www.lenovo.com/register

Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.

Chapter 2. Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.

For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.ibm.com/pc/ww/healthycomputing

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in comfort.

Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach.

Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning and viewing your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following items:

- Viewing distance: Optimal viewing distances for monitors range from approximately 510mm to 760mm (20 in to 30 in) and can vary depending on ambient light and time of day. You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position. Use a viewing distance that is most comfortable for you.

- Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.

• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
• General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing.
• Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.
• Keep your monitor screen clean so you can focus on the screen's contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.

- Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in “Arranging your work area” on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.

- Minor changes in posture can help avoid discomfort: The longer you sit and work with your computer, the more important it is to observe your working posture. Avoid assuming any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture

- Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: http://www.ibm.com/able/

Adjusting your monitor image

This section describes the user control features used to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.

Note: The direct access controls are blue.

Table 2-1. Direct access controls

Icon Control Description
	Image Setup Activates automatic image adjustment.
[W80A]	Brightness Direct access to Brightness adjustment.
	Input Change Switches the video input source.

Using the On-Screen Display (OSD) controls

The settings adjustable with the user controls are viewed through the On-Screen Display (OSD), as shown below.

To use the controls:

1. Press ← to open the main OSD menu.
2. Use ← or → to move among the icons. Select an icon and press ← to access that function. If there is a sub-menu, you can move between options using ← or →, then press ← to select that function. Use ← or → to make adjustments. Press ← to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.

Table 2-2. OSD functions

OSD Icon on Main Menu	Submenu	Description	Controls and Adjustments (Analog)		Controls and Adjustments (Digital)
Brightness-/Contrast	[0A64]Brightness	Adjusts overall brightness	←	[SAXH]→	Same as Analog
	[D7Y2]Contrast	Adjusts difference between light and dark areas	[0AXZ]←	[1032]→	Controls Locked not required for digital input
Image Position	[SATW]Horizontal Position	Moves the image left or right.	[1880]←	[04X3]→
	(AZ63)Vertical Position	Moves the image up or down.	[6246]←	[1460]→
[SAWD] Image Setup	[6SKT]Automatic	Automatically optimizes the image.
	Manual	Manually optimizes the image. See "Manual image setup" page 3-4.• Clock• Phase• Save
	C[076Y]	Adjusts intensity of red, green, and blue.• Default• Reddish• Bluish			Same as Analog
	Preset mode
	C1[4542]	Red: Increases or decreases the saturation of "red" in the image.• Green: Increases or decreases the saturation of "green" in the image.• Blue: Increases or decreases the saturation of "blue" in the image.• Save: Saves the custom color choices.
	Input Signal	This monitor can accept video signals through two different connectors. Most desktop computers use a D-SUB connector. Select digital among OSD Controls when you use DVI connector.• Selects D-SUB (Analog)• Selects DVI-Digital
[SCZA][234A]	Info[4THS]	Shows resolution, refresh rate, and product details. Note: This screen does not allow any changes to the settings.			Same as Analog
	[ATDG]Menu Language	This section lists the languages supported by your monitor.Note: The language chosen only affects the language of the OSD. It has no effect on any software running on the computer.

Table 2-2. OSD functions (continued)

OSD Icon on Main Menu	Submenu Description	Control and	Adjustments (Analog)	Controls and Adjustments (Digital)
_K7KH Options Menu Position	_DYYD	Menu position adjusts menu location on the screen. Same as Analog
	Default Default	Default returns the menu position to the default settings. Horizontal: Changes the horizontal position of the OSD. · Vertical: Changes the vertical position of the OSD. · Save
	Custom Horizontal
	_DSG4 Factory Reset	· Cancel · Reset Resets monitor to the original factory settings.
	_GZ7D Accessibility	Controls button and menu settings for accessibility preferences. Button repeat rate: Select or to change. · Off · Default · Slow Menu time out: Sets the length of time the OSD will remain active after the last time a button is pressed.
Exit		Exit the main menu Same as Analog

Selecting a supported display mode

The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor temporarily until you have re-configured the system; preferably to 1280 x 1024 at 60 Hz, which is the Native Resolution Display mode.

The display modes shown below have been optimized at the factory.

Table 2-3. Factory set display modes

Addressability	Refresh rate
640 x 350	70 Hz
640 x 480	60 Hz, 66 Hz, 72 Hz, 75 Hz
720 x 400	70 Hz
800 x 600	60 Hz, 72 Hz, 75 Hz
1024 x 768	60 Hz, 70 Hz, 75 Hz
1280 x 1024	60 Hz, 70 Hz, 72Hz, 75 Hz ,76Hz

Image rotation

Before rotating the monitor, you should set-up your computer to rotate the image. Rotating the image may require special imaging software or you may find that your computer is preloaded with video graphic drivers that enable image rotation. Check the Graphic Properties setting on your computer to see if this feature is available.

Try these steps to check if image rotation is available on your computer.

1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. If you have Intel, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

Check with the manufacturer of your computer to see if graphic drivers with image rotation can be downloaded from their support website.

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below.

For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

Table 2-4. Power indicator

State Power Indicator Screen Restoring Operation Compliance
OnkSteady greenk	Normal
Standby/Suspendk	Steady amberkBlankk	Press a key or move the mouseThere may be a slight delay before the image reappears.Note: Standby also occurs if there is no image output to the monitor.	ENERGY STAR
OffkOffkBlankkPress a key or move the mouseThere may be a slight delay before the image reappears.	Energy STAR

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

• Apply water or liquid directly to your monitor.
• Use solvents or abrasives.
• Use flammable cleaning materials to clean your monitor or any other electrical equipment.
• Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen.
• Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area.

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
• Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor stand

After placing the monitor face down on a clean surface or soft cloth, remove the four screws from the stand to remove it from the monitor.

Illustration of a computer monitor with a circular button and mounting bracket (no text or symbols)

Chapter 3. Reference information

This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.

Monitor specifications

Table 3-1. Monitor specifications for type-model 9417-Hxx

Dimensions	HeightDepthWidth	386.4 mm (15.2 in.)212.0 mm (8.4 in.)371.5 mm (14.6 in.)
Stand	Tilt range	Range: -0°, +30°
	Swivel	Range: -45°, +45°
	Lift	Range: 110.0mm
	Pivot	Yes (clockwise 90 degree)
VESA mount	Supported	100 mm (3.94 in.)
Image	Viewable image sizeMaximum heightMaximum widthPixel pitch	430mm (17 in.)270.34 mm (10.6 in.)337.92mm (13.3 in.)0.264 mm (.010 in.) (V)
Power input	Supply voltageMax supply current	100 - 240 V ac, 60/50 ± 3 Hz1.6 A
Power consumptionNote: Power consumption figures are for the monitor and the power supply combined.	Normal operationStandby/SuspendOff	< 35 W< 2 W (Anolog & Digital)< 1 W
Video input (Analog)	Input signalHorizontal addressabilityVertical addressabilityClock frequency	Analog Direct Drive, 75 ohm 0.7 V1280 pixels (max)1024 lines (max)135 MHz
Video input (Digital)	InterfaceInput SignalHorizontal addressabilityVertical addressabilityClock frequency	DVIVESA TMDS (Panel Link.)1280 pixels (max)1024 lines (max)135 MHz
CommunicationskVESA DDCKCI
Supported Display Modes(VESA Standard modesbetween noted ranges)	Horizontal frequencyVertical frequency	30 kHz - 81kHz56Hz - 76 Hz
	Native Resolutionk1280 x	1024 at 60 Hz
TemperaturekOperating	StorageShipping	10^ to 35^ C ( 50^ to 95^ F) -20^ to 60^ C ( -4^ to 140^ F) -20^ to 60^ C ( -4^ to 140^ F)
HumiditykOperating	StorageShipping	10% to 80%5% to 95%5% to 95%

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

ProblemPossible causeSuggested actionReference
The words "Out of Range" are shown on the screen, and the power indicator is flashing green.	The system is set to a display mode which is not supported by the monitor.	·If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.·If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.·If these options do not work, contact the Support Center.	"Selecting a supported display mode" on page 2-6
The image quality is unacceptable.	The video signal cable is not connected with the monitor or system completely.	Be sure the signal cable is firmly plugged into the system and monitor.	"Connecting and turning on your monitor" on Page 1-4
	The color settings may be incorrect.	Select another color setting from the OSD menu.	"Adjusting your monitor image" on page 2-3
	The automatic image setup function was not performed.	Perform automatic image setup.k"Adjusting your monitor image"" on page 2-3
The power indicator is not lit and there is no image.	·The monitors power switch is not switched on.·The power cord is loose or disconnected.·There is no power at the outlet.	·Be sure the power cord is connected properly.·Be sure the outlet has power.·Power on the monitor.·Try using another power cord.·Try using another electrical outlet.	"Connecting and turning on your monitor" on Page 1-4
Problem	Possible cause	Suggested action	Reference
Screen is blank and power indicator is steady amber or flashing green	The monitor is in Standby/Suspend mode	Press any key on the keyboard or move the mouse to restore operation.Check the Power Options settings on your computer.	"Understanding power management" on Page 2-7
The power indicator is green, but there is no image.	The video signal cable is loose or disconnected from the system or monitor.	Be sure the video cable is connected with the system properly.	"Connecting and turning on your monitor" on Page 1-4
	The monitor brightness and contrast are at the lowest setting.	Adjust the brightness and contrast setting on the OSD menu.	"Adjusting your monitor image" on page 2-3
One or more of the pixels appear discolored	This is a characteristic of the LCD technology and is not an LCD defect.	If there are more than five pixels missing, contact the IBM Support Center.	Appendix A, "Service and Support," on page A-1
Fuzzy lines in text or a blurry image.Horizontal or vertical lines through the image.	Image setup has not been optimizedYour systemDisplay Properties setting have not been optimized.	Adjust the resolution settings on your system to match the native resolution for this monitor: 1280 x 1024 at 60 Hz.	"Adjusting your monitor image" on page 2-3"Manual image setup"
		Perform automatic image setup. If automatic image setup does not help, perform manual image setup.	"Selecting a supported display mode" on page 2-6
		When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system.	See the Advanced section of your systems display properties.

Manual image setup

If automatic image setup does not establish the image that you prefer, perform manual image setup.

Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.

1. Press ← at the bottom of the monitor to open the OSD menu.

2. Use ← or → to select 30 and press ← to access.

3. Use or to select Clock and Phase adjustment.

- Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width.

- Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the picture has horizontal disturbances in light picture.

1. When the image no longer looks distorted, save the Clock and Phase adjustments.

2. Press to leave the OSD menu.

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft® Windows XP® and Microsoft Windows 2000 Professional. Please see the Install Driver section of the Reference and Driver CD for automatic installation.

Installing the monitor driver in Windows XP

To use the Plug and Play feature in Windows XP, files should be loaded from the Reference and Driver CD.

Note: This section must be completed before continuing with the Windows XP automatic image setup.

1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow the system to boot into Windows XP.

4. Open the Display Properties window by clicking Start → Settings → Control Panel, and then double-clicking the Display icon.

5. Click the Settings tab.

6. Click the Advanced button.

7. Click the Monitor tab.

8. Click the Properties button.

9. Click the Drivers tab.

10. Open the Hardware Update Wizard window by clicking on Update Driver, and then click Next.

11. Select Install from a list or Specific location(Advanced), and then click Next. 12. Insert the Setup CD into the CD drive, then click the Have Disk button.

12. Click OK.

13. Ensure that the CD drive letter is selected.

14. Choose ThinkVision L171p Monitor and click OK. The files will be copied from the CD to your hard disk drive.

15. Close all open windows and remove the CD.

16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
    Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

Installing the monitor driver in Windows 2000

To use the Plug and Play feature in Windows 2000, files should be loaded from the Reference and Driver CD.

Note: This section must be completed before continuing with the Windows 2000 automatic image setup.

1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow the system to boot into Windows 2000.

4. Open the Display Properties window by clicking Start → Settings → Controlol Panel, and then double-clicking the Display icon.

5. Click the Settings tab.

6. Click the Advanced button.
7. Click the Monitor tab.
8. Click the Properties button.
9. Click the Drivers tab.

10. Open the Upgrade Device Driver Wizard window by clicking on Update Driver, and then click Next.

11. Select Display a list of the known drivers for this device so that I can choose a specific driver, and then click Next.

12. Insert the Setup CD into the CD drive, then click the Have Disk button.

13. Click OK.

14. Ensure that the CD drive letter is selected.

15. Choose ThinkVision L171p Monitor and click OK. The files will be copied from the CD to your hard disk drive.

16. Close all open windows and remove the CD.

17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

Getting further help

If you still can't solve your problem, please contact the Lenovo Support Center. For more information on contacting the Customer Support Center, please see Appendix A, "Service and Support," on page A-1.

Service information

Product numbers

The product number for your monitor is located on the side of the display bezel as shown below.

Illustration of a desktop computer monitor with an arrow pointing to its screen, alongside a magnified view of the screen detail (no text or symbols)

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The following are examples of misuse or abuse and not covered by warranty:

• Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management.
• Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.

Service parts

The following parts are for use by Lenovo service, or Lenovo authorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model 9417-Hxx.

Table 3-3. List of service parts

FRU (Field Replaceable Unit) Part number	Description	Color	Machine Type Model (MTM)
40Y8235	Monitor- L171p	Business Black	9417-HB2
40Y8236	Monitor- L171p	Dual Tone Black (TCO03)	9417-HG2
40Y8415	Monitor- L171p	Pearl White	9417-HW2
40Y8237	Monitor- L171p	Business Black	9227-HB2
40Y8238	Monitor- L171p	Dual Tone Black	9227-HG2
40Y8239	Signal cable (Analog)	Business Black	9417-HB2,HG2,HW29227-HB2,HG2
40Y8240	Stand	Business Black	9417-HB2,HG29227-HB2,HG2
40Y7529	Stand	Pearl White	9417-HW2

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/think/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo's discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

• Option name
• Option number
  • Proof of purchase
• Computer manufacturer, model, serial number, and manual
• Exact wording of the error message (if any)
  • Description of the problem
• Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list.

Country or Region Telephone Number
AfricakAfrica: +44 (0)147	5-555-055South Africa: [phone] and 0800110756Central Africa: Contact the nearest IBM Business Partner
Argentinak0800-666-001	(Spanish)
Australiak131-426 (English)
AustriakUp and running support: 01-24592-5901Warranty service and support: 01-211-454-610(German)
BelgiumkUp and running support: 02-210-9820 (Dutch)Up and running support: 02-210-9800 (French)Warranty service and support: 02-225-3611 (Dutch, French)
Boliviak0800-0189 (Spanish)
BrazilikSao Paulo region: 11) 3889-8986Toll free outside Sao Paulo region: 0800-7014-815(Brazilian Portuguese)
Canadak1-800-565-3344 (English, French)In Toronto only call: 416-383-3344
Chilek800-224-488 (Spanish)
China	800-810-1818 (Mandarin)
China (Hong Kong S.A.R.)	Home PC: 852-2825-7799Commercial PC: 852-8205-0333ThinkPad and WorkPad: 852-2825-6580(Cantonese, English, Putonghua)
Colombia	1-800-912-3021 (Spanish)
Costa Rica	284-3911 (Spanish)
Croatia	0800-0426
Cyprusk+357-22-841100
Czech Republic	[phone]
Denmark	Up and running support: 4520-8200Warranty service and support: 7010-5150(Danish)
Dominican Republic	566-4755566-5161 ext. 8201Toll Free within the Dominican Republic: 1-200-1929(Spanish)
Country or Region Telephone	Number
Ecuadork1-800-426911 (Spanish)
El Salvadork250-5696 (Spanish)
Estoniak+386-61-1796-699
FinlandkUp and running support: 09-459-6960 Warranty service and support: [phone] (Finnish)
FranceckUp and running support: 0238-557-450 Warranty service and support (hardware): 0810-631-213 Warranty service and support (software): 0810-631-020 (French)
GermanykUp and running support: 07032-15-49201 Warranty service and support: 01805-25-35-58 (German)
Greecek+30-210-680-1700
Guatemalak335-8490 (Spanish)
HonduraskTegucigalpa & San Pedro Sula: 232-4222 San Pedro Sula: 552-2234 (Spanish)
Hungaryk+36-1-382-5720
Indiak1600-44-6666	Alternate Toll Free: [phone] (English)
Indonesiak800-140-3555	[phone] (English, Bahasa, Indonesian)
IrelandkUp and running support: 01-815-9202 Warranty service and support: 01-881-1444 (English)
Italy	Up and running support: 02-7031-6101 Warranty service and support: [phone] (Italian)
Japan	Desktop: Toll free: 0120-887-870 For International: [phone] ThinkPad: Toll free: 0120-887-874 For International: [phone]
JapankBoth of the above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer. Please ask for " English support please, " and your call will be transferred to an English speaking operator.PC Software:0120-558-695Overseas calls: [phone](Japanese)
Koreak1588-5801 (Korean)
Latviak+386-61-1796-699
Lithuaniak+386-61-1796-699
Luxembourgk+352-298-977-5063 (French)
Malaysiak1800-88-8558 (English, Bahasa, Melayu)
Maltak+356-23-4175
Mexicok001-866-434-2080 (Spanish)
Middle Eastk+44 (0)1475-555-055
Netherlands	[phone] (Dutch)
New Zealand	0800-446-149 (English)
Nicaragua	255-6658 (Spanish)
Norway	Up and running support: 6681-1100Warranty service and support: 8152-1550(Norwegian)
Panama	206-6047 (Spanish)
Peru	0-800-50-866 (Spanish)
Philippines	1800-1888-1426+63-2-995-8420(English, Philipino)
Poland	[phone]
Portugal	[phone] (Portuguese)
Romania	[phone]
Russian Federation	[phone] (Russian)
Singapore	1800-3172-888 (English, Bahasa, Melayu)
Slovakia	[phone]
Sloveniak+386-1-4796-699
Spaink91-714-7983	91-397-6503(Spanish)
Sri Lankak+94-11-2448-442 (English)
SwedenkUp and running support: 08-477-4420Warranty service and support: 077-117-1040(Swedish)
SwitzerlandkUp and running support: 058-333-0900Warranty service and support: 0800-55-54-54(German, French, Italian)
Taiwank886-2-8723-9799 (Mandarin)
Thailandk1-800-299-229 (Thai)
Turkeyk00800-4463-2041	(Turkish)
United KingdomkUp and running support: 01475-555-055Warranty service and support (hardware): 08705-500-900Warranty service and support (software): 08457-151-516(English)
United States	1-800-426-7378(English)
Uruguayk000-411-005-6649 (Spanish)
Venezuela	0-800-100-2011 (Spanish)
VietnamkFor northern area and Hanoi: 84-4-8436675For southern area and Ho Chi Minh City: 84-8-829-5160(English, Vietnamese)

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

500 Park Offices Drive, Hwy. 54

Research Triangle Park, NC 27709

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO GROUP LTD. PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

ThinkCentre

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.