DS-8104AHQ(L)I-E4 - Voice recorder Hikvision - Free user manual and instructions
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| Product Type | Voice Recorder (Digital Audio Recorder) |
| Brand | Hikvision |
| Model | DS-8104AHQ(L)I-E4 |
| Dimensions (approx.) | 315 x 240 x 45 mm (12.4 x 9.4 x 1.8 in) |
| Weight (approx.) | 1.5 kg (3.3 lbs) |
| Power Supply | DC 12V, 1.5A |
| Power Consumption | ≤ 18W |
| Audio Input Channels | 4 channels (audio input) |
| Audio Output | 1 channel (line out) |
| Recording Format | G.711, G.726, ADPCM |
| Storage Capacity | Up to 8TB via SATA internal HDD |
| Network Interface | 10/100 Mbps Ethernet (RJ-45) |
| USB Ports | 2 x USB 2.0 |
| Operating Temperature | -10°C to 55°C (14°F to 131°F) |
| Humidity | 10% to 90% (non-condensing) |
| Main Functions | Multi-channel audio recording, playback, network transmission, local storage, remote access via software |
| Maintenance & Cleaning | Clean exterior with dry cloth; avoid liquids; ensure ventilation; keep firmware updated |
| Safety | Use only supplied power adapter; do not disassemble; keep away from moisture; operate in well-ventilated area |
| Spare Parts & Repairability | Contact Hikvision service center; HDD and power adapter user-replaceable |
| General Information | Supported by Hikvision’s iVMS-4200 software and mobile app; 224-page user manual available |
Frequently Asked Questions - DS-8104AHQ(L)I-E4 Hikvision
How do I connect microphones to the DS-8104AHQ(L)I-E4?
Connect up to 4 microphones to the audio input ports (usually BNC connectors) on the rear panel. Ensure the microphones have power if needed (phantom power not provided).
Can I access the recorder remotely?
Yes, configure network settings and use Hikvision's iVMS-4200 software or mobile app (Hik-Connect) to access live audio and recordings remotely.
What hard drive types are supported?
The recorder supports a single 3.5-inch SATA hard drive up to 8TB. It is recommended to use surveillance-grade drives.
How do I set up scheduled recording?
Go to the recording schedule in the menu, set the desired time periods for each channel, and choose recording mode (continuous, motion, etc.).
The device is not turning on. What should I check?
Ensure the power adapter is connected properly to an outlet and the recorder. Check the power indicator. If still off, test with a known working adapter.
Can I export recordings to a USB drive?
Yes, insert a USB drive into a USB port, go to playback or file management, select the desired recording, and choose export to USB.
How do I update the firmware?
Download the latest firmware from Hikvision's website, save it to a USB drive, insert into recorder, go to System > Upgrade, and install.
What is the maximum recording quality?
The recorder supports multiple bitrates (up to 128 kbps per channel) with G.711 and other codecs. Higher bitrates improve audio quality but consume more storage.
How can I troubleshoot no audio recording?
Check microphone connections, ensure channels are enabled in recording settings, verify audio input levels are not muted, and check storage space.
Is the device compatible with third-party cameras?
This is an audio recorder; it does not support video inputs. For audio inputs, standard analog microphones with line-level output can be used.
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