DI-390AHDE36+ - Security Camera Provision-ISR - Free user manual and instructions

Product Type	Security Camera
Brand	Provision-ISR
Model	DI-390AHDE36+
Image Sensor	1/3" 2MP CMOS
Effective Pixels	1928 (H) x 1088 (V)
Resolution	1920 x 1080P (Digital), 960H (Analog)
Min. Illumination	0.1 Lux (Color), 0 Lux (IR On)
Day & Night	Auto / Color / B&W (ICR)
IR LED	15 LEDs, 15m range
Signal Output	AHD / CVI / TVI / CVBS (selectable via DIP switch)
Lens Type	Fixed, 3.6mm
Power Supply	DC 12V ±10%, ~280mA
Operating Temperature	-20°C to +50°C (-4°F to 122°F)
Dimensions (W x H x D)	104 x 70.8 x 93.2 mm
Net Weight	269 g
Connectivity	Coaxial cable with BNC connector
Video Features	Auto Day/Night, BLC, 2D-DNR, OSD Menu via CoC
Signal Transmission Distance	Up to 300m (75-3 coaxial cable)
Mounting Type	Wall or ceiling mount (bracket included)
Protection	Weatherproof housing (IP rating not specified, but designed for indoor/outdoor)

Frequently Asked Questions - DI-390AHDE36+ Provision-ISR

How do I switch between video output types (AHD/CVI/TVI/CVBS)?

Use the DIP switch on the camera cable. Adjust it to the desired position: HD CVI, Analog AHD, or HD TVI. Refer to the manual for diagram.

How do I access the OSD menu?

For AHD/TVI: From the DVR's PTZ interface, click 'Iris+' to call the menu, use PTZ arrows to navigate, and 'Iris+' to confirm. For CVI: click '▶', then '' and press 'Enter'. CoC function works up to 200m on RG59 cable.

What is the maximum transmission distance?

Up to 300 meters using 75-3 coaxial cable. For CoC function, maximum distance is 200 meters with RG59 cable.

Can I use this camera with any DVR?

The camera supports AHD, CVI, TVI, and CVBS outputs. Ensure your DVR is compatible with one of these formats. Provision-ISR DVRs from version 3.4.4 support CoC.

How do I clean the camera lens?

Use a cotton swab or lens paper. If stubborn dirt, dilute a neutral detergent with water and wipe gently. Do not use corrosive solutions or touch the sensor directly.

What is the power requirement?

DC 12V ±10% with a current consumption of approximately 280mA. Use a certified power supply that meets these specifications.

What is the IR range?

The camera has 15 IR LEDs providing a night vision range of up to 15 meters (49 feet).

How do I mount the camera?

Use the included bracket. For cement walls, drill holes for expansion screws. For wooden walls, use self-tapping screws. Ensure the wall can bear at least 3 times the weight of the camera and bracket.

Can I use the camera outdoors?

Operating temperature is -20°C to +50°C. Avoid direct sunlight, rain, and flooding. The housing is weather-resistant but not fully submersible.

What should I do if the image is poor?

Check power and video connections – cables should not be too long to avoid signal loss. Adjust the lens focus, clean the lens, and ensure proper lighting. Also verify DVR settings and video output format.

USER MANUAL DI-390AHDE36+ Provision-ISR

Four technical line drawings of mechanical components, showing front, side, top, and side views (no text or symbols)

F© CE

www.provision-ISR.com

Solid red rectangular shape with a curved white border on the right edge (no text or symbols)

PROVISION ISR

Now you can see!

USER MANUAL

■ 1080P Eco - 4 in 1 Series

Contents

1) CAUTIONS
2) Product Introduction

2.1 Camera Introduction
2.2 Product Features

3) Menu Instruction
4) Product Installation

4.1 General Notes
4.2 Installation Tools and Information
4.3 Installation Method
4.4 Connections
4.5 OSD Control

5) Technical Specification

1 CAUTIONS

1. To reduce the risk of electric shock, do not open the machine and maintain by yourself, please consult a professional service person.

2. To prevent fire or shock hazard, use the power after safety certification, the input voltage, current, voltage polarity and operating temperature must meet the requirements of this camera.

3. Please note the operating temperature and environmental requirements of the camera, avoid too low or too high temperature. General operating temperature range of -20^ +50^ (Fahrenheit temperature is 14^ 122^ ). Avoid flooding and rain, minimize dust and moisture erosion, otherwise camera would be damaged.

4. Cameras in use should avoid direct sunlight, glare, otherwise the sensor will be damaged.

5. Do not touch the sensor surface, if any foreign objects exits, a cotton swab or lens paper can be used to wipe, if it is difficult to remove, a neutral detergent diluted with water would be useful. Do not use corrosive solution.

6. In order to make the camera work smoothly and obtain asatisfactory image, the power cord and video connection can not be too long, otherwise the increase of line loss will lead to the inadequate magnitude of the operating voltage of the camera or video signal Inadequate.

7. In order to prevent the camera from falling, please do not place the camera on an unstable bracket, base or other unstable objects. Otherwise it will lead to injury, at the same time, the camera will be damaged.

8. The camera cannot be placed near the radiator or heating resistor.

2 Product Introduction

2.1 Camera Introduction

PROVISION-ISR's new series of cameras are adopted CMOS image sensor with high performance, which provides mega pixel resolution and supports HD video. Moreover, it supports monitoring signals coaxial transmission. Transmission distance can reach more than 300M based on 75-3 coaxial cable. The series can support both AHD/CVBS 960H output as well as realize high speed, long distance and real time video transmission.

2.2 Product Features

• Coaxial cable with BNC connector
• Jumper Terminal
  • Auto Day/Night (ICR)
  • BLC
• 2D-DNR
• AHD/CVI/TVI/CVBS Signal Selectable

3 Menu Setup

AHD/TVI: Click on "Iris+" button from the DVR's PTZ interface to call the OSD Menu. Use the PTZ interface to scroll through the menu and "Iris+" to confirm.

CVI: Click “▶” button from the DVR's PTZ interface, then click “ ” and press “Enter” to call the OSD Menu.

4 Product Installation

4.1 General Notes

1. Make sure the unit is powered off before installation.
2. Check if power supply voltage is consistent with electric voltage to prevent damages to the device.
3. Do not use in environments exceeding temperature limitations, and maintain good ventilation to prevent risk of fire or electric shock.
4. The installation and maintenance of this product should be professional, please do not in any way remove or modify the equipment; only use the

required accessories from the manufacturers. Issues caused by unauthorized repair are your responsibility.

4.2 Installation Tools and Information

Prepare the required engineering data and instructions. Before installing please prepare the following tools and instrumentation: A straight or a Phillips-head screwdriver, multi-meter, scissors, needle nose pliers, tape measure, pencil.

4.3 Setting the Video Output Type

The camera supports AHD/TVI/CVI/CBVS video output. Choosing the output type is done by setting a DIP switch on the cable as illustrated:

Close-up of a black plastic electrical plug with a curved tip (no text or symbols visible)

HD CVI AnalogAHD HD TVI

4.4 Installation Method

1. Check if all equipment is in tact.

2. Mounting bracket or base:

3. If you are installing on a cement wall, use the expansion screw holes and then mount the bracket or base.

4. If you are installing on a wooden wall, use the self-tapping screws to mount

5. Mounting the camera

a. Dome Camera

Adjust the lens position to aim at the monitoring points and present a clear picture. Manually fix lens location and adjust the hemisphere cover. Re-examine the screen whether the character meets your requirements. Tighten the hemisphere cover.

b. Bullet Camera

Adjust the body so the lens aim at the monitoring points and presents a clear picture. Tighten the screws to ensure camera will not move.

Installation method above is for reference only.

Note:

The wall needs to bear at least 3 times the weight of bracket and camera.

4.4 Connection

Connection as shown in the figure below

Line drawing of a network device with monitor, cable, and connector (no text or symbols)

4.6 OSD Control

The OSD control is available by CoC (Control over Coax) only. If your AHD/TVI/CVI DVR supports this function*, use the DVR's PTZ interface to press on "Iris+" or " " to open the OSD menu.

Navigate through the OSD menu using the PTZ direction arrows.

* Notice: CoC function works no more than 200M by Rg59 coaxial cable
* All of Provision-ISR's DVRs support CoC Starting from version 3.4.4

4 OSD:

Main Menu Se	cond Menu Third	Menu
AE	Brightness 1~20
	Exposure Mode Globe
		BLC
WB	AWB
	MWB	RGAIN 1~8
		BGAIN 1~8
Day / Night	Auto
	Color
	B/W
Video Settings	Contrast 1~10
	Sharpness 1~10
	Color Gain 1~10
	DNR 1~10
	Format PAL/NTSC
Language	English/Chinese
Reset
Save-Exit
Exit

5 Specifications:

PRO-AHD camera (1080P)

DI-390AHDE36+ / DI-390AHDEVF+

I3-390AHDE36+ / I4-390AHDEVF+

Model	DI-390AHDE36	DI-390AHDEVF	I3-390AHDE36	I4-390AHDEVF
Image Sensor		1/3" 2MP Sensor
Effective Pixels		1928(H)×1088(V)
Scanning System		Internal Sync
Resolution	Digital:1920×1080P, Analog:960H
Min. Illumination		0.1Lux / (0Lux IR On)
Day & Night		EXT, Color, B&W
IR LED	15 LED (15m)	36 LED (25m)	36 LED (25m)	42 LED (35m)
OSD Menu		Available by CoC Only
Backlight Compensation		On/Off
S/N Ratio		≥48dB (AGC Off)
White Balance		Auto / Manual
Noise Reduce		2D-DNR
Video Output	AHD / CVI / TVI / CVBS (Signal Selectable by DIP Switch)
Defog		Not Available
Privacy Mask		Not Available
Motion Detection		Not Available
D-Effect		Not Available
Lens	3.6mm	2.8-12mm	3.6mm	2.8-12mm
Power	DC12V±10%, ~280m	ADC12V±10%, ~360mA	DC12V±10%, ~360m	ADC12V±10%, ~380mA
Operation temp.	-20°C~+50°C (14°F~122°F)
Dimension	104*70.8*93.2mm	129.5*90*119mm	206.5*67.6*68.5mm	286*77*85.6mm
Net Weight	269g	476g	380g	836g