PT310UNV2 - Security Camera AVer - Free user manual and instructions
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| Product Type | PTZ Security Camera |
| Model | PT310UNV2 |
| Brand | AVer |
| Image Sensor | 1/2.8" Progressive CMOS |
| Resolution | 1920 x 1080 (Full HD) |
| Lens | 3x optical zoom, f=4.7~14.1mm |
| Pan Range | 360° continuous |
| Tilt Range | -5° to 90° |
| IR Distance | Up to 30m |
| Video Compression | H.265 / H.264 |
| Network Interface | RJ45 10/100 Base-T with PoE |
| Power Supply | PoE (802.3af) or DC 12V |
| Dimensions | Ø 150 x 180 mm |
| Weight | 1.2 kg |
| Operating Temperature | -10°C to 50°C |
| Storage Temperature | -20°C to 60°C |
| Certifications | CE, FCC, RoHS |
| Maintenance & Cleaning | Clean lens with soft, dry cloth. Avoid solvents. |
| Safety | Use only supplied power adapter. Keep away from moisture. |
| Spare Parts & Reparability | Contact AVer support. No user-serviceable parts. |
| General Information | Free user manual available at notice-facile.com |
Frequently Asked Questions - PT310UNV2 AVer
How do I install the PT310UNV2 camera?
Mount the camera using the included bracket, connect Ethernet cable with PoE or DC power, and use the AVer IP Finder tool to assign an IP address. Refer to the user manual for detailed steps.
Can this camera be used outdoors?
The PT310UNV2 is designed for indoor use only. It does not have an IP rating for outdoor weather resistance. Protect it from rain and direct sunlight.
How to reset the camera to factory defaults?
Press and hold the reset button (located near the network port) for 10 seconds using a paperclip. The camera will reboot with default settings. The reset button is recessed to prevent accidental activation.
What is the maximum IR range?
The IR LEDs provide effective illumination up to 30 meters (98 feet) in complete darkness. The range may vary based on environmental conditions and reflectivity of objects.
Does the camera support audio?
Yes, the PT310UNV2 has built-in microphone and speaker for two-way audio. It also has an external audio input and output via terminal block.
How to update the firmware?
Download the latest firmware from AVer's support website. Access the camera's web interface, go to Maintenance > Firmware Upgrade, and upload the file. Do not power off during upgrade.
What third-party software is compatible?
The camera supports ONVIF Profile S, making it compatible with many VMS platforms like Milestone, Genetec, and Blue Iris. It also works with AVer's own recording software.
How to clean the lens?
Use a soft, lint-free microfiber cloth to gently wipe the lens. If needed, dampen the cloth slightly with water or lens cleaning solution. Never use abrasive cleaners or solvents.
What warranty does AVer provide?
AVer offers a standard 2-year limited warranty covering manufacturing defects. Extended warranty options may be available. Contact AVer support for warranty claims.
Can I mount the camera on a ceiling?
Yes, the bracket supports ceiling mounting. Ensure the mounting surface can support at least 3 kg and use appropriate screws. The camera can be rotated to achieve desired orientation.
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