CV215NF1 - Freezer SMEG - Free user manual and instructions

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SMEG CV215NF1 - Freezer
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Product Type Freezer
Brand Smeg
Model CV215NF1
Total Net Capacity 215 L
Energy Class A+
Annual Energy Consumption 250 kWh
Climate Class N-T
Freezing Capacity 10 kg/24h
Storage Time During Power Failure 12 h
Dimensions (W x D x H) 1000 x 600 x 850 mm
Weight 40 kg
Voltage / Frequency 220-240 V / 50 Hz
Power Input 120 W
Noise Level 42 dB(A)
Refrigerant R600a
Temperature Range -24°C to -18°C
Defrost Method Manual
Installation Type Freestanding
Door Hinge Left (reversible)
Control Type Dial
Interior Light Yes
Accessories Included Ice cube tray, scraper
Maintenance Clean interior with mild detergent
Reparability Spare parts available from Smeg

Frequently Asked Questions - CV215NF1 SMEG

How do I set the temperature on my Smeg CV215NF1 freezer?
Turn the thermostat dial inside the freezer to the desired setting. The numbers typically range from 1 (warmest) to 7 (coldest). A medium setting (3-4) is recommended for normal use.
How to defrost the freezer?
Unplug the freezer and remove all food. Leave the door open to allow ice to melt. Do not use sharp objects to remove ice. Place towels to absorb water. Once defrosted, dry thoroughly before restarting.
Why is my freezer making unusual noises?
Normal sounds include a humming compressor, gurgling refrigerant, and occasional clicking. If noises are loud or persistent, check leveling and ensure the freezer is on a stable surface.
What should I do if the freezer is not freezing properly?
Check if the thermostat is set correctly, the door is sealing properly, and the condenser coils are clean. Also ensure the freezer is not overloaded and has proper ventilation.
How do I clean the Smeg CV215NF1 freezer?
Unplug the freezer. Remove all food and shelves. Wipe interior with a solution of warm water and mild detergent. Rinse and dry thoroughly. Clean the condenser coils periodically with a brush.
What does the term 'climate class N-T' mean?
It means the freezer is designed to operate in ambient temperatures between 16°C and 43°C (N: 16-32°C, T: 18-43°C). Ensure the room temperature is within this range for optimal performance.
Can I reverse the door opening direction?
Yes, the door is reversible. Consult the user manual for step-by-step instructions. You will need a screwdriver and possibly a second person to hold the door.
What is the storage time during a power failure?
The freezer can keep food frozen for up to 12 hours without power. Avoid opening the door during a power outage. If food has thawed, refreeze only if still cold (has ice crystals).
Where can I find spare parts for my Smeg freezer?
Contact Smeg customer service or an authorized service center. You can also check online retailers or Smeg's official website. Always use genuine parts.
How often should I defrost the freezer?
Defrost when ice buildup reaches 5 mm thickness, typically every 6-12 months depending on usage and humidity. Regular defrosting improves efficiency.

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Download the instructions for your Freezer in PDF format for free! Find your manual CV215NF1 - SMEG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CV215NF1 by SMEG.

USER MANUAL CV215NF1 SMEG

Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.

Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

  • Read the manual before installing and operating the product.
    • Make sure you read the safety instructions.
  • Keep the manual in an easily accessible place as you may need it later.
  • Read the other documents given with the product.

Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

i Important information or useful tips.

⚠ Warning against dangerous conditions for life and property.

⚠ Warning against electric voltage.

CONTENTS

1 Your Freezer 4

2 Safety and environment instructions 5

3 Installation 9

Points to be paid attention to when the relocation of the freezer ....9 Electrical connection ....10 Disposing of the packaging....10 Disposing of your old freezer ....10 Placing and Installation....11

4 Preparation 13

5 Using your freezer 14

Freezing fresh food....15 Recommendations for preservation of frozen food....15 Placing the food....15 Deep-freeze information....16

6 Maintenance and cleaning 17

7 Troubleshooting 18

1 Your Freezer

1 2 3 * 4

  1. Thermostat
  2. Flap (Fast-Freeze compartment)
  3. Drawers
  4. Adjustable front feet

i Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

2 Safety and environment instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.

Intended use

WARNING:Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.
WARNING:Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
WARNING:Do not damage the refrigerant circuit.
WARNING:Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

This appliance is intended to be used in household and similar applications such as

- staff kitchen areas in shops, offices and other working environments;

- farm houses and by clients in hotels, motels and other residential type environments;

- bed and breakfast type environments;

- catering and similar non-retail applications.

1.1. General safety

  • This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
  • In case of malfunction, unplug the device.
    ● After unplugging, wait at least 5 minutes before plugging in again.
  • Unplug the product when not in use.
  • Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
  • Do not plug in the refrigerator if the socket is loose.
  • Unplug the product during installation, maintenance, cleaning and repair.
  • If the product will not be used for a while, unplug the product and remove any food inside.
  • Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.

Simple line drawing of a rectangular frame with a small circular cutout and label '1' (no text or symbols beyond the label)

Simple line drawing of a mechanical assembly or mounting bracket with no text or symbols

- Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!

- Do not wash the product by spraying or pouring water on it! Danger of electric shock!

- In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorised service before doing anything.

- Plug the product into an earthed socket. Earthing must be done by a qualified electrician.

- If the product has LED type lighting, contact the authorised service for replacing or in case of any problem.

- Do not touch frozen food with wet hands! It may adhere to your hands!

- Do not place liquids in bottles and cans into the freezer compartment. They may explode.

- Place liquids in upright position after tightly closing the lid.

- Do not spray flammable substances near the product, as it may burn or explode.

- Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.

- Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.

- Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off.

● Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.

- Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.

- Take care not to trap the power cable.

Diagram showing a device with a lightning bolt and cable, no text or symbols present

1.1.1 HC warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

iThe label on the inner left side indicates the type of gas used in the product.

1.1.2 For models with water dispenser

  • Pressure for cold water inlet shall be maximum 90 psi (620 kPa). If your water pressure exceeds 80 psi (550 kPa), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
  • If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
  • Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33°F (0.6°C) minimum and 100°F (38°C) maximum.
    • Use drinking water only.

1.2. Intended use

  • This product is designed for home use. It is not intended for commercial use.
    ● The product should be used to store food and beverages only.
  • Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
  • The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
  • Original spare parts will be provided for 10 years, following the product purchasing date.

1.3. Child safety

  • Keep packaging materials out of children's reach.
  • Do not allow the children to play with the product.
  • If the product's door comprises a lock, keep the key out of children's reach.

1.4. Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

Pure electrical circuit lines without any symbols

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

1.5. Compliance with RoHS Directive

- This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

1.6. Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

3 Installation

The manufacturer will not be liable for any event caused by disregarding the information supplied in this user manual.

Points to be paid attention to when the relocation of the freezer

  1. Your freezer should be unplugged. Before transportation of your freezer, it should be emptied and cleaned.

  2. Before it is re-packaged, shelves, accessories, crisper, etc. inside your freezer should be fixed with adhesive tape and secured against impacts. Packaging should be adequate and the transportation rules on the package should be strictly observed.

  3. Original packaging and foam materials should be kept for future transportations or moving.

Before you start the freezer,

Check the following before you start to use your freezer:

  1. Attach 2 plastic wedges as illustrated below. Plastic wedges are intended to keep the distance which will ensure the air circulation between your freezer and the wall. (The picture is drawn up as a representation and may not be identical with your product.)

Diagram showing fluid flow through a container with labeled components and directional arrows indicating flow direction.

  1. Clean the interior of the freezer as recommended in the "Maintenance and cleaning" section.

  2. Connect the plug of the freezer to the wall socket. When the freezer door is opened, freezer internal lamp will turn on.

The condenser of your appliance is located on the back as shown below. In order to achieve better energy efficiency with lower energy consumption, please pull the condenser towards yourself as illustrated in picture below.

*may not be available in all models

initial position better energy efficiency

  1. When the compressor starts to operate, a sound will be heard. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.

  2. Front edges of the freezer may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electrical connection

Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.

Important:

The connection must be in compliance with national regulations.

  • The power plug must be easily accessible after installation.
  • Electrical safety of your freezer shall be guaranteed only if the earth system in your house complies with standards.
  • The voltage stated on the label located at left inner side of your product should be equal to your network voltage.
  • Extension cables and multi plugs must not be used for connection.

⚠️ A damaged power cable must be replaced by a qualified electrician.

⚠️ Product must not be operated before it is repaired! There is the risk of electric shock!

Disposing of the packaging

The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions stated by your local authorities. Do not throw away with regular house waste, throw away on packaging pick up spots designated by the local authorities.

The packing of your freezer is produced from recyclable materials.

Disposing of your old freezer

Dispose of your old freezer without giving any harm to the environment.

- You may consult your authorized dealer or waste collection center of your municipality about the disposal of your freezer.

Before disposing of your freezer, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.

Placing and Installation

⚠️ If the entrance door of the room where the freezer will be installed is not wide enough for the freezer to pass through, then carefully remove the doors of your freezer and pass it sideways through the door.

  1. Install your freezer to a place that allows ease of use.
  2. Keep your freezer away from heat sources, humid places and direct sunlight.
  3. There must be appropriate air ventilation around your freezer in order to achieve an efficient operation. If the freezer is to be placed in a recess in the wall, there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall. Do not place your product on the materials such as rug or carpet.
  4. Place your freezer on an even floor surface to prevent jolts.

Reversing the doors

Proceed in numerical order.

Technical diagram of a cabinet with numbered components and structural annotations

Technical diagram of a door frame with numbered components and alignment indicators

Technical diagram of a refrigerator with numbered components for identification

Line drawing of a rectangular door or panel with numbered annotations (15, 16, 17) indicating parts of the lid and handle (no text or symbols on the panel itself)

4 Preparation

  • Your refrigerator should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
  • The ambient temperature of the room where you install your refrigerator should at least be -15°C. Operating your refrigerator under colder conditions than this is not recommended.
  • Please make sure that the interior of your refrigerator is cleaned thoroughly.
  • If two refrigerators are to be installed side by side, there should be at least 2 cm distance between them.
  • When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
  • The door should not be opened frequently.
  • It must be operated empty without any food in it.
  • Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the "Recommended solutions for the problems" section.
  • Original packaging and foam materials should be kept for future transportations or moving.

  • The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.

  • Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.
  • In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.
  • Due to temperature change as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal

5 Using your freezer

Set 1234 Quick

1.Freezer Set Function

This function allows you to make the freezer compartment temperature setting.

Press this button to set the temperature of the freezer compartment to - (warmest), --, ---, ----, ---- (coldest) respectively.

2. High Temperature Error / Warning Indicator

This light comes on during high temperature failures and error warnings.

3- Quick Frezee Indicator

This icon lits when the Quick Freeze function is active.

4-Quick Frezee Function

4-Quick Freeze Function

When you press Quick Freeze button, the temperature of the compartment will be colder than the adjusted values.

This function can be used for food placed in the freezer compartment and required to be cooled down rapidly.

If you want to freeze large amounts of fresh food, it is recommended to active this feature before putting the food into the freezer.

Quick Freeze indicator will remain lit when the Quick Freeze function is enabled. To cancel this function press Quick Freeze button again. Quick Freeze indicator will turn off and return to its normal settings.

If you do not cancel it, Quick Freeze function will cancel itself automatically after 25 hours. This function is not recalled when power restores after a power failure.

i Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

Freezing fresh food

  • It must be preferred to wrap or cover the food before placing them in the refrigerator.
  • Hot food must cool down to the room temperature before putting them in the refrigerator.
  • The foodstuff that you want to freeze must be fresh and in good quality.
  • Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
  • The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
  • Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep freeze usage.
  • Frozen food must be used immediately after they are thawed and they should never be re-frozen.
  • Please observe the following instructions to obtain the best results.

  • Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.

  • Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.

  • Take special care not to mix already frozen food and fresh food.

Recommendations for preservation of frozen food

  • Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a ✦EStr) frozen food storage compartment.
  • To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:

  • Put packages in the freezer as quickly as possible after purchase.

  • Ensure that contents are labeled and dated.
  • Do not exceed "Use By", "Best Before" dates on the packaging.

Defrosting

The freezer compartment defrosts automatically.

Placing the food

Freezer compartment shelvesVarious frozen food such as meat, fish, ice cream, vegetables and etc.
Egg tray Egg
Fridge compartment shelvesFood in pans, covered plates and closed containers
Fridge compartment door shelvesSmall and packaged food or drinks (such as milk, fruit juice and beer)
Crisper Vegetables and fruits
Freshzone compartmentDelicatessen products (cheese, butter, salami and etc.)

Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality.

It is possible to keep the food for a long time only at -18°C or lower temperatures.

You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).

WARNING!

  • Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
  • Foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
    • Materials necessary for packaging:
    • Cold resistant adhesive tape
  • Self adhesive label
  • Rubber rings
  • Pen

Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odor, oils and acids.

Foodstuff to be frozen should not be allowed to come in contact with the previously frozen items to prevent their partial thawing.

Frozen food must be used immediately after they are thawed and they should never be re-frozen.

6 Maintenance and cleaning

Cleaning your fridge at regular intervals will extend the service life of the product.

WARNING:

Unplug the product before cleaning it.

  • Never use gasoline, benzene or similar substances for cleaning purposes.
  • Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
  • For non-No Frost products, water drops and frosting up to a fingerbreadth occur on the rear wall of the Fridge compartment. Do not clean it; never apply oil or similar agents on it.
  • Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface
  • Dissolve one teaspoon of bi-carbonate in half litre of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the refrigerator with this cloth and the dry thoroughly.
  • Make sure that no water enters the lamp housing and other electrical items.
  • If you will not use the refrigerator for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.
  • Check regularly that the door gaskets are clean. If not, clean them.
    • To remove door and body shelves, remove all of its contents.

  • Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.

  • Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

6.1 Avoiding bad odours

  • Materials that may cause odour are not used in the production of our refrigerators. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odour. Pay attention to following to avoid this problem:
  • Keeping the refrigerator clean is important. Food residuals, stains, etc. can cause odour. Therefore, clean the refrigerator with bi-carbonate dissolved in water every few months. Never use detergents or soap.
  • Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.
  • Never keep the food that have passed best before dates and spoiled in the refrigerator.

6.2 Protecting the plastic surfaces

Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of the refrigerator. If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

7 Troubleshooting

Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

  • The power plug is not fully settled.

    Plug it in to settle completely into the socket.

  • The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL, CONTROL and FLEXI ZONE).

  • The door is opened too frequently >>> Take care not to open the product's door too frequently.
  • The environment is too humid. >>> Do not install the product in humid environments.
  • Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
  • The product's door is left open. >>> Do not keep the product's door open for long periods.
  • The thermostat is set to too low temperature. >>> Set the thermostat to appropriate temperature.

Compressor is not working.

- In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product's cooling system is

not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.

  • Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.
  • The product is not plugged in. >>> Make sure the power cord is plugged in.
  • The temperature setting is incorrect.

    Select the appropriate temperature setting.

  • The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator's operating noise is increasing while in use.

- The product's operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

  • The new product may be larger than the previous one. Larger products will run for longer periods.
  • The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
  • The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. EN This is normal.

  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

  • The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
  • The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
  • The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
  • The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

- The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen.

- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

  • The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach the sufficient level by changing the temperature of cooler or freezer compartments.
  • The doors were opened frequently or kept open for long periods.

    Do not open the doors too frequently.

  • The door may be ajar. >>> Fully close the door.
  • The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

Shaking or noise.

- The ground is not level or durable.

If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to EN bear the product.

- Any items placed on the product may cause noise. >>> Remove any items placed on the product.

The product is making noise of liquid flowing, spraying etc.

- The product's operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

- The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product's internal walls.

  • Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
  • The doors were opened frequently or kept open for long periods.

    Do not open the doors too frequently; if open, close the door.

  • The door may be ajar. >>> Fully close the door.

There is condensation on the product's exterior or between the doors.

- The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

The interior smells bad.

  • The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
  • Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.

- The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms may spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the product.

The door is not closing.

  • Food packages may be blocking the door. >>> Relocate any items blocking the doors.
  • The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
  • The ground is not level or durable.

    Make sure the ground is level and sufficiently durable to bear the product.

The vegetable bin is jammed.

- The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.

If The Surface Of The Product Is Hot.

- High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance! Be careful when touching these areas.

WARNING:

If the problem persists after following the instructions in this section, contact your vendor or an Authorised Service. Do not try to repair the product.

Gentile cliente,

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Product information

Brand : SMEG

Model : CV215NF1

Category : Freezer