AW‑HE60HE - Security Camera PANASONIC - Free user manual and instructions
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| Product Type | Security Camera |
| Model | AW-HE60HE |
| Brand | Panasonic |
| Video Resolution | 1080p Full HD |
| Pan Range | ±170° |
| Tilt Range | −30° to +90° |
| Zoom | 20x optical zoom |
| Dimensions (H x W x D) | 170 mm x 140 mm x 140 mm |
| Weight | Approx. 1.5 kg |
| Power Supply | PoE+ (IEEE 802.3at) or DC 12V |
| Power Consumption | 12.5 W (max) |
| IP Rating | IP65 (outdoor use) |
| Main Functions | PTZ control, motion detection, night vision, two-way audio |
| Maintenance | Clean lens with soft cloth; avoid harsh chemicals |
| Safety | Use only supplied power adapter; disconnect before cleaning |
| Spare Parts & Repairability | Contact Panasonic authorized service center for repairs |
| General Information | Compatible with Panasonic software; supports ONVIF Profile S |
Frequently Asked Questions - AW‑HE60HE PANASONIC
How do I reset the camera to factory settings?
Press and hold the reset button on the camera for 10 seconds using a paperclip. The camera will reboot with default settings.
Can this camera be used outdoors?
Yes, the AW-HE60HE has an IP65 rating, making it suitable for outdoor use. Ensure proper mounting to avoid water ingress.
What power supply is required?
The camera supports PoE+ (IEEE 802.3at) or a 12V DC adapter. PoE+ is recommended for easy installation.
How do I adjust the pan, tilt, and zoom?
You can control PTZ via the included remote control, web interface, or using Panasonic's software. Refer to the manual for detailed instructions.
Does the camera support night vision?
Yes, it features built-in IR LEDs for night vision up to 30 meters in complete darkness.
How can I view the camera feed remotely?
Connect the camera to your network and use the IP address to access the web interface. You can also use the Panasonic IP Camera Viewer app.
What should I do if the video feed is blurry?
Clean the lens with a soft cloth. Ensure the camera is not in autofocus mode if the subject is static. Try manual focus adjustment via the web interface.
Is the camera compatible with third-party software?
Yes, it supports ONVIF Profile S, so it can be integrated with most NVR software and video management systems.
How do I update the firmware?
Download the latest firmware from Panasonic's support website. Access the camera's web interface, go to Maintenance > Firmware Update, and upload the file.
What should I do if the camera is not connecting to the network?
Check the Ethernet cable and PoE injector/switch. Ensure the network cable is not damaged. Reset the camera if necessary, and verify the IP address assignment.
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