K6375HE - Refrigerator Cylinda - Free user manual and instructions

Product Type	Refrigerator with freezer compartment
Brand	Cylinda
Model	K6375HE
Total Net Capacity	Approximately 300 L
Refrigerator Capacity	Approximately 220 L
Freezer Capacity	Approximately 80 L
Energy Efficiency Class	A+
Annual Energy Consumption	Approximately 250 kWh
Noise Level	Approximately 40 dB(A)
Climate Class	N-ST
Dimensions (H x W x D)	185 x 60 x 65 cm
Weight	Approximately 65 kg
Power Supply	220-240 V, 50 Hz
Defrost Type	Frost-free (no-frost) for freezer
Shelving Material	Tempered glass shelves
Door Hinge	Reversible door
Interior Light	LED lighting
Temperature Control	Electronic control with display
Warranty	2 years (subject to terms)

Frequently Asked Questions - K6375HE Cylinda

How do I adjust the temperature in my Cylinda K6375HE fridge?

Use the electronic control panel inside the fridge. Press the temperature setting button to cycle through available temperatures. For optimal performance, keep the fridge at 4°C and freezer at -18°C.

Why is my fridge making unusual noises?

Some noise is normal, such as from the compressor or fans. If the noise is loud or irregular, check that the fridge is level and not touching walls or cabinets. Also ensure items inside are stable.

How often should I defrost the freezer?

The Cylinda K6375HE features a no-frost (frost-free) system, so manual defrosting is not required. The appliance automatically defrosts during operation.

Can I reverse the door opening direction?

Yes, the door is reversible. Follow the instructions in the manual to change the hinge side. You may need a screwdriver and assistance to hold the door while switching.

What should I do if the interior light doesn't work?

Check if the door switch is depressed properly. If the light still doesn't work, the LED may need replacement. Contact authorized service for assistance as LEDs are not user-serviceable.

How can I improve energy efficiency of my fridge?

Keep the fridge away from heat sources, ensure proper ventilation around the appliance, avoid leaving the door open for long, and set temperatures to recommended levels (4°C fridge, -18°C freezer).

What is the recommended way to clean the fridge?

Unplug the appliance. Remove all food and shelves. Clean interior with a mild detergent and warm water. Wipe dry. Do not use abrasive cleaners or sharp objects. Clean condenser coils annually.

How do I install the fridge properly?

Place on a level, sturdy floor. Allow at least 5cm clearance around sides and back for ventilation. Ensure the room is dry and well-ventilated. Do not install near heat sources or in direct sunlight. Level the fridge using adjustable feet.

What should I do if the fridge is not cooling enough?

Check that the door closes properly and seals are clean. Ensure the thermostat is set correctly. Verify that ventilation openings are not blocked. If problem persists, contact service.

Where can I find spare parts for my Cylinda K6375HE?

Spare parts can be ordered through authorized Cylinda service centers or online parts retailers. Use the model number K6375HE to ensure compatibility.

USER MANUAL K6375HE Cylinda

Simple line drawing of a kitchen appliance with oven, refrigerator, and washing machine (no text or symbols)

K 6375 HE

https://eprel.ec.europa.eu/

1 Kjøl/frys 3

1 Kjøl/frys 4

1. Kontrollpanel
2. Flytbare glasshyller
3. Vinhylle
4. Smeltevannsoppsamlingskanal - avløpsrør
5. FreshZone

6. Grønnsaksskuffelokk

7. Grønnsaksskuff

8. Justerbare ben
9. Dørhylle med låg
10. Dørhylle
11. Eggholdere
12. Flaskehylle

* Ekstra utstyr

Diagram showing a device with a lightning bolt and cable, no text or symbols present

Simple line drawing of a rectangular device with a central slot and labeled component '1' (no text or symbols beyond label)

Simple line drawing of a rectangular frame with a small internal rectangle labeled '1' (no text or symbols beyond the number)

Barnesikring

Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional motion (no text or symbols)

Termostatknapp

Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.

Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

• Read the manual before installing and operating the product.
• Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.

Remember that this user manual is also applicable for several other models.

Differences between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

i Important information or useful tips.

⚠ Warning against dangerous conditions for life and property.
⚠ Warning against electric voltage.

INFORMATION

ENERG

SUPPLIER'S NAME

MODEL IDENTIFIER

The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label.

https://eprel.ec.europa.eu/

1 Your refrigerator 4

1 Your refrigerator 5

2 Safety and Environment Instructions 6

General Safety 6

Intended Use 8

Child Safety 9

Compliance with WEEE Directive and

Disposing of the Waste Product ....9

Compliance with RoHS Directive ..9

Package Information ......9

3 Installation 10

Points to be considered when re-transporting your refrigerator .....10

Before operating your refrigerator 10

Disposing of the packaging .....11

Disposing of your old refrigerator 11

Placing and Installation .....11

Adjusting the legs .....12

Reversing the doors .....12

Adjusting the rear legs .....12

4 Preparation 13

5 Using your cooler/freezer 15

Using interior compartments .....15

Stopping your product .....15

Vacation Function .....15

Freezing fresh food .....16

Recommendations for preservation of frozen food ....16

Placing the food 16

Deep-freeze information .....17

Zero temperature compartment ..17

6 Maintenance and cleaning 18

Protection of plastic surfaces .....18

7 Troubleshooting 19

1 Your refrigerator

1. Thermostat knob
   2.Movable shelves
   3.Wine rack
2. Defrost water collection channel - Drain tube
3. Chiller compartment
   6.Crisper cover
   7.Crisper

\*OPTIONAL

1. Adjustable front feet
   9.Dairy compartment
2. Adjustable door shelves
   11.Egg compartment
   12.Bottle shelf

i Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

1 Your refrigerator

1. Thermostat knob
   2.Movable shelves
   3.Wine rack
2. Defrost water collection channel - Drain tube

3. Chiller compartment
   6.Crisper cover
   7.Crisper

4. Adjustable front feet
   9.Dairy compartment
   10.Adjustable door shelves
   11 Egg compartment
   12.Bottle shelf

\*OPTIONAL

i Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

2 Safety and Environment Instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.

Intended use

⚠️	WARNING:Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.
⚠️	WARNING:Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
⚠️	WARNING:Do not damage the refrigerant circuit.
⚠️	WARNING:Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
⚠️	WARNING:Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

This appliance is intended to be used in household and similar applications such as

- staff kitchen areas in shops, offices and other working environments;

– farm houses and by clients in hotels, motels and other residential type environments;

- bed and breakfast type environments;

– catering and similar non-retail applications.

General Safety

• This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
• In case of malfunction, unplug the device.
  • After unplugging, wait at least 5 minutes before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation, maintenance, cleaning and repair.
• If the product will not be used for a while, unplug the product and remove any food inside.
• Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.

Simple line drawing of a rectangular frame with a numbered label '1' and a small symbol inside, no text or symbols present.

Simple line drawing of a mechanical component with a base and top view, no text or symbols present.

- Do not use cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!

- Do not wash or pouring water on it! Danger of electric shock!

- In case of m the product, as it may cause electric shock. Contact the authorized service before doing anything.

- Plug the pr socket. Earthing must be done by a qualified electrician.

- If the product contact the authorized service for replacing or in case of any problem.

• Do not touch hands! It may adhere to your hands!

- Do not place cans into the freezer compartment. They may burst out!

- Place liquids tightly closing the lid.

- Do not spray near the product, as it may burn or explode.

- Do not keep products with flammable gas (sprays, etc.) in the refrigerator.

- Do not place liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.

- Exposing the p sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off.

• Take care to a of your hands or body in any of the moving parts inside the product.

• D a m n o t s t e p a m o er c drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.

• Take care not t h e p r o d u c t b y cable.

c t h a s L E D t y p e

- When position i ensure the supply cord is not trapped or damaged. - Do not locate liquid solution bottle supplies at the rear of the appliance.

- Children aged s are allowed to load and unload t pos refrigerating appliances.

- f T o a m a m v a b i e s c u o r s please respect the following instructions:

• f ⊥ a m p e a n b i n e g m t a h t e e can cause a significant increase of EN the temperature in the compartments of the appliance.

• Clean regularly surfaces that can come in contact with food and accessible drainage systems.
• Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
• Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
• One-, two- and three-star compartments are not suitable for the freezing of fresh food.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

1.1.1 HC Warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

i

The label on the inner left side indicates the type of gas used in the product.

1.1.2 For Models with Water Dispenser

• Pressure for cold water inlet shall be maximum 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
• Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33^ F ( 0.6^ C) minimum and 100^ F ( 38^ C) maximum.
• Use drinking water only.

Intended Use

• This product is designed for home use. It is not intended for commercial use.
• The product should be used to store food and beverages only.
• Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
• Original spare parts will be provided for 10 years, following the product purchasing date.

Child Safety

• Keep packaging materials out of children's reach.
• Do not allow the children to play with the product.
• If the product's door comprises a lock, keep the key out of children's reach.

Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

Pure electrical circuit lines without any symbols

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive

- This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

3 Installation

⚠️ Please remember that the manufacturer shall not be held liable if the information given in the instruction manual is not observed.

Points to be considered when re-transporting your refrigerator

1. Your refrigerator must be emptied and cleaned prior to any transportation.
2. Shelves, accessories, crisper and etc. in your refrigerator must be fastened securely by adhesive tape against any jolt before repackaging.
3. Packaging must be tied with thick tapes and strong ropes and the rules of transportation printed on the package must be followed.

Please do not forget...

Every recycled material is an indispensable source for the nature and for our national resources.

If you wish to contribute to recycling the packaging materials, you can get further information from the environmental bodies or local authorities.

Before operating your refrigerator

Before starting to use your refrigerator check the following:

1. Is the interior of the refrigerator dry and can the air circulate freely in the rear of it?

2. You can install the 2 plastic wedges as illustrated in the figure. Plastic wedges will provide the required distance between your refrigerator and the wall in order to allow the air circulation. (The illustrated figure is only an example and does not match exactly with your product.)

1. Clean the interior of the refrigerator as recommended in the "Maintenance and cleaning" section.

2. Plug the refrigerator into the wall outlet. When the fridge door is open the fridge compartment interior light will come on.

- The condenser of your appliance is located on the back as shown below. In order to achieve better energy efficiency with lower energy consumption, please pull the condenser towards yourself as illustrated in picture below. The condenser position will be fixed firmly by means of locking mechanism of the top holders on each side.

* OPTIONAL

Illustration of two people working in a large industrial machine with a grid-patterned chamber (no text or symbols visible)

1. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
2. Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electric connection

Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.

Important:

• The connection must be in compliance with national regulations.
• The power cable plug must be easily accessible after installation.
• The specified voltage must be equal to your mains voltage.
• Extension cables and multiway plugs must not be used for connection.

A damaged power cable must be replaced by a qualified electrician.

⚠️ Product must not be operated before it is repaired! There is danger of electric shock!

Disposing of the packaging

The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose them of by classifying them in accordance with the waste instructions. Do not dispose them of along with the normal household waste.

The packing of your refrigerator is produced from recyclable materials.

Disposing of your old refrigerator

Dispose of your old machine without giving any harm to the environment.

- You may consult your authorized dealer or waste collection center of your municipality about the disposal of your refrigerator.

Before disposing of your refrigerator, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.

Placing and Installation

⚠️ If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, than call the authorized service to have them remove the doors of your refrigerator and pass it sideways through the door.

1. Install your refrigerator to a place that allows ease of use.
2. Keep your refrigerator away from heat sources, humid places and direct sunlight.
3. There must be appropriate air ventilation around your refrigerator in order to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall.
   If the floor is covered with a carpet, your product must be elevated 2.5 cm from the floor.
4. Place your refrigerator on an even floor surface to prevent jolts.
5. Do not keep your refrigerator in ambient temperatures under 10^ C.

Adjusting the legs

If your cooler/freezer is unbalanced; You can balance your cooler/freezer by turning its front legs as illustrated in the figure. The corner where the leg exists is lowered when you turn in the direction of black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the cooler/freezer will facilitate this process.

Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional motion (no text or symbols)

Adjusting the rear legs

You can adjust the height of your refrigerator at the rear by turning adjusting shafts. Use 14 " socket wrench.

Reversing the doors

4 Preparation

• For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance.
• Your cooler/freezer should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
• Please make sure that the interior of your cooler/freezer is cleaned thoroughly.
• When you operate your cooler/freezer for the first time, please observe the following instructions during the initial six hours.
• Its door should not be opened frequently.
• It must be operated empty without placing any food in it.
• Do not unplug your cooler/freezer. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for the problems” section.
• The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.

• Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.

• In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.

• Due to temperature change as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

5 Using your cooler/freezer

Thermostat knob

The thermostat knob is located on the top trim of the cooler/freezer.

Important:

When you adjust the set temperature, there may be a short delay before the compressor starts to operate. This is normal and not a compressor fault.

Using interior compartments

Body shelves: Distance between the shelves can be adjusted when necessary.

Crisper: Vegetables and fruits can be stored in this compartment for long periods without decaying.

Bottle shelf: Bottles, jars and tins can be placed in these shelves.

Stopping your product

If your thermostat is equipped with "0" position:

- Your product will stop operating when you turn the thermostat button to "0" (zero) position. Your product will not start unless to you turn the thermostat button to position "1" or one of the other positions again.

If your thermostat is equipped with "min" position:

- Unplug your product to stop it.

Vacation Function

If the doors of the product are not opened for 12 hours after the thermostat is switched to the hottest position, then the vacation function will be activated automatically.

Open the door of the product or change the thermostat setting to cancel the function.

Vacation function is optional. It may vary depending on the product type and may not be contained in every product.

It is not recommended to store food in cooler compartment when the vacation function is active.

Freezing fresh food

• It must be preferred to wrap or cover the food before placing them in the refrigerator.
• Hot food must cool down to the room temperature before putting them in the refrigerator.
• The foodstuff that you want to freeze must be fresh and in good quality.
• Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
• The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep freeze usage.
• Frozen food must be used immediately after they are thawed and they should never be re-frozen.
• Please observe the following instructions to obtain the best results.
• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
• Take special care not to mix already frozen food and fresh food.

Recommendations for preservation of frozen food

• Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a 4-star) frozen food storage compartment.

• To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:

• Put packages in the freezer as quickly as possible after purchase.

• Ensure that contents are labeled and dated.
• Do not exceed "Use By", "Best Before" dates on the packaging.

Defrosting

The freezer compartment defrosts automatically.

Placing the food

Freezer compartment shelves	Various frozen food such as meat, fish, ice cream, vegetables and etc.
Egg tray Egg
Fridge compartment shelves	Food in pans, covered plates and closed containers
Fridge compartment door shelves	Small and packaged food or drinks (such as milk, fruit juice and beer)
Crisper Vegetables and fruits

Freshzone compartment

Delicatessen products (cheese, butter, salami and etc.)

Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality.

It is possible to keep the food for a long time only at -18^ C or lower temperatures.

You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).

WARNING!

• Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
• Foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
• Materials necessary for packaging:
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen

Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odor, oils and acids.

Foodstuff to be frozen should not be allowed to come in contact with the previously frozen items to prevent their partial thawing.

Frozen food must be used immediately after they are thawed and they should never be re-frozen.

Zero temperature compartment

This compartment has been designed to store frozen food which would be thawed slowly (meat, fish, chicken, etc.) as required. Zero temperature compartment is the coldest place of your refrigerator in which dairy products (cheese, butter), meat, fish or chicken may be kept at ideal storage conditions. Vegetables and/or fruits must not be placed in this compartment.

Top-down architectural sketch of a train car with roof, windows, and side panels (no text or symbols)

Changing the illumination lamp

To change the Bulb/LED used for illumination of your refrigerator, call your AuthorisedService.

The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way. The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C. (only chest and upright freezer)

This product is equipped with a lighting source of the "G" energy class. The lighting source in this product shall only be replaced by professional repairers.

6 Maintenance and cleaning

⚠️ Never use gasoline, benzene or similar substances for cleaning purposes.
⚠️ We recommend that you unplug the appliance before cleaning.
⚠️ Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
Use lukewarm water to clean the cabinet of your refrigerator and wipe it dry.
Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
⚠️ Make sure that no water enters the lamp housing and other electrical items.
⚠️ If your refrigerator is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar.
Check door seals regularly to ensure they are clean and free from food particles.
⚠️ To remove door racks, remove all the contents and then simply push the door rack upwards from the base.

⚠️Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.
Do not use sharp, abrasive tools, soap, household cleaning agents, detergents, kerosene, fuel oil, varnish etc. to prevent removal and deformation of the prints on the plastic part. Use lukewarm water and a soft cloth for cleaning and then wipe it dry.

Protection of plastic surfaces

Do not put the liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of your refrigerator. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

7 Troubleshooting

Please review this list before calling the service. It will save your time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. Some of the features described here may not exist in your product.

The refrigerator does not operate.

· The plug is not inserted into the socket correctly. >>>Insert the plug into the socket securely.· The fuse of the socket which your refrigerator is connected to or the main fuse have blown out. >>>Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).

· Door has been opened frequently. >>>Do not open and close the door of refrigerator frequently.· Ambient is very humid. >>>Do not install your refrigerator into highly humid places.· Food containing liquid is stored in open containers. >>>Do not store food with liquid content in open containers.· Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.· Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.

· Compressor is not running

· Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not startup at the end of this period.· The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically.· The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into the socket.· Temperature settings are not made correctly. >>>Select the suitable temperature value.· There is a power outage. >>>Refrigerator returns to normal operation when the power restores.

The operation noise increases when the refrigerator is running.

· The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault.

The refrigerator is running frequently or for a long time.

• New product may be wider than the previous one. Larger refrigerators operate for a longer period of time.
• The room temperature may be high. >>>It is normal that the product operates for longer periods in hot ambient.
• The refrigerator might be plugged in recently or might be loaded with food.

  When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.

• Large amounts of hot food might be put in the refrigerator recently. >>>Do not put hot food into the refrigerator.
• Doors might be opened frequently or left ajar for a long time. >>>The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently.
• Freezer or fridge compartment door might be left ajar. >>>Check if the doors are closed completely.
• The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated. >>>Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature.

Freezer temperature is very low while the fridge temperature is sufficient.

- The freezer temperature is adjusted to a very low value. >>>Adjust the freezer temperature to a warmer degree and check.

Fridge temperature is very low while the freezer temperature is sufficient.

- The fridge temperature is adjusted to a very low value. >>>Adjust the fridge temperature to a warmer degree and check.

Food kept in the fridge compartment drawers is frozen.

- The fridge temperature is adjusted to a very high value. >>>Adjust the fridge temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

- The fridge temperature is adjusted to a very high value. >>>Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature.

- Doors are opened frequently or left ajar for a long time. >>>Do not open the doors frequently.

- Door is ajar. >>>Close the door completely.

- The refrigerator is plugged in or loaded with food recently. >>>This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature.

- Large amounts of hot food might be put in the refrigerator recently. >>>Do not put hot food into the refrigerator.

Vibrations or noise.The floor is not level or stable. >>> If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level.The items put onto the refrigerator may cause noise. >>>Remove the items on top of the refrigerator.

There are noises coming from the refrigerator like liquid flowing, spraying, etc.

Liquid and gas flows occur in accordance with the operating principles of your refrigerator. It is normal and not a fault.

Whistle comes from the refrigerator.

Fans are used in order to cool the refrigerator. It is normal and not a fault.

Condensation on the inner walls of refrigerator.

Hot and humid weather increases icing and condensation. It is normal and not a fault.Doors are opened frequently or left ajar for a long time. >>>Do not open the doors frequently. Close them if they are open.Door is ajar. >>>Close the door completely.

Humidity occurs on the outside of the refrigerator or between the doors.

There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear.

Bad odour inside the refrigerator.

No regular cleaning is performed. >>>Clean the inside of the refrigerator regularly with a sponge, lukewarm water or carbonate dissolved in water.Some containers or package materials may cause the smell. >>>Use a different container or different brand packaging material.Food is put into the refrigerator in uncovered containers. >>>Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.Remove the foods that have expired best before dates and spoiled from the refrigerator.

The door is not closing.

Food packages are preventing the door from closing. >>>Replace the packages that are obstructing the door.The refrigerator is not completely even on the floor. >>>Adjust the feet to balance the refrigerator.The floor is not level or strong. >>>Make sure that the floor is level and capable to carry the refrigerator.

Crispers are stuck.

The food is touching the ceiling of the drawer. >>>Rearrange food in the drawer.

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