GDS-B-101L-SAM21U - Charging Station / Docking Station RAM Mount - Free user manual and instructions

Product Type	Charging Station / Docking Station
Brand	RAM Mount
Model	GDS-B-101L-SAM21U
Compatibility	Devices equipped with IntelliSkin® connector
Power Source	AC wall adapter (included)
Connector Type (Dock)	Pogo pins
Connector Type (Device)	IntelliSkin®
Charging Method	Contact charging
Safety	Do not install near airbag deployment zones or obstruct driver's vision
Cleaning (Pogo Pins)	Use contact cleaner or alcohol on a cotton swab
Cleaning (IntelliSkin® Contacts)	Use contact cleaner or alcohol with a stiff brush
Warranty (Electronic Components)	3 years
Warranty (Non-Electronic Components)	Lifetime (NPI Lifetime Warranty)
Material	High-grade plastic and metal

Frequently Asked Questions - GDS-B-101L-SAM21U RAM Mount

How do I troubleshoot if the dock is not charging my device?

First, verify the power cord is securely plugged into the dock and the wall outlet. Ensure the power source is functional by testing with another device. Then check that the IntelliSkin^® connector is securely attached to your device and that the IntelliSkin^® is properly seated in the dock receptacle.

How should I clean the docking station?

For spills or dirt on the dock's pogo pins, gently clean using contact cleaner or alcohol on a cotton swab. For the IntelliSkin^® contacts, use contact cleaner or alcohol with a stiff brush. In industrial environments, clean regularly.

Is the GDS-B-101L-SAM21U compatible with all smartphones?

This dock is designed for devices equipped with an IntelliSkin^® connector. It is not compatible with standard phones unless they have an IntelliSkin^® case or adapter.

What is the warranty coverage?

Electronic components have a 3-year warranty. All non-electronic components (e.g., dock housing) have a Lifetime Warranty from NPI. The mount device itself is not covered under the Lifetime Warranty.

Can I install this dock near an airbag?

No. Do not install this product near or over an airbag deployment area or in a location that obstructs the driver's vision or interferes with vehicle operation.

What should I do if the IntelliSkin^® is not staying connected?

Ensure the IntelliSkin^® is properly seated in the dock receptacle. Inspect the pogo pins and contacts for dirt or damage. Clean as instructed. If the issue persists, contact support.

Does the dock come with an IntelliSkin^®?

The GDS-B-101L-SAM21U typically includes the dock only. The IntelliSkin^® may be purchased separately or included with compatible devices. Check the package contents.

What is the input voltage/current?

The exact specifications are not provided in the manual, but typical GDS^® docks use a standard 5V/2A USB or AC adapter. Refer to the included power adapter ratings.

Can I use the dock with a different brand of phone case?

The dock is designed specifically for IntelliSkin^® connectors. Standard cases will not make proper contact. Only use with official IntelliSkin^® products.

How do I obtain warranty service?

For warranty claims, contact National Products Inc. (NPI) directly. The warranty is valid for purchasers in the United States and foreign countries who buy GDS^® for resale or ordinary use. Proof of purchase may be required.

USER MANUAL GDS-B-101L-SAM21U RAM Mount

Three-step illustration of hands holding a smartphone, showing the screen being folded and being twisted (no text or symbols present)

Safety Precaution

Do not install this product near or over an airbag deployment area or in a location that obstructs the driver's vision or interferes with vehicle operation. National Products, Inc does not assume responsibility or liability for any such personal injury, death or property damage.

RAM® products are designed to function flawlessly, though there is always the potential a product may not function as expected. Product issues can often be resolved by the customer prior to sending in for warranty or replacement. If you experience issues, please follow the guidelines below:

Troubleshoot charging issues with your GDS® Dock:

1. Verify that the power cord is securely plugged into the dock as well as the wall power source. Ensure that the power source is functional by testing with an alternate electronic device.
2. Verify that the IntelliSkin® connector is securely connected to your device.
3. Verify that the IntelliSkin® is seated properly in the receptacle of the GDS® Dock.
4. After verifying the above steps, see below to verify that your GDS® Dock and IntelliSkin® have been properly cleaned.

GDS® General Care & Maintenance:

1. For spills or accumulated dirt on the GDS® Dock pogo pins, gently clean using contact cleaner or alcohol on a cotton swab. Use contact cleaner or alcohol with a stiff brush to clean IntelliSkin® contacts.
2. For industrial and heavy use environments, clean pogo pins and contacts on a regular basis.

3-year warranty on all electronic components/Lifetime Warranty on all non-electronic components

The exclusive NPI Lifetime Warranty states that all GDS® non-electronic components and parts are warranted against defect in materials and workmanship for the life of the product or part. NPI's Lifetime Warranty covers the product or its components only. The mount device is not covered under the Lifetime Warranty and will not be replaced if damaged as a result of mount failure. This warranty is expressly limited to persons in the United States, and all foreign countries who purchase GDS® for resale or use in the ordinary course of the buyer's business. This warranty does not cover any product or part that has been abused, worn out, heated, ground or otherwise altered, used for a purchase other than that for which it was intended, or used in a manner inconsistent with any instruction regarding its use.

GDS®, IntelliSkin®, GDS Tech™, GDS Green™ and GDS Compatible™ are trademarks or registered trademarks of National Products Inc. The Distinctive "D" product shape of the GDS® connector is a trademark of National Products Inc. Patents and Trademarks: rammount.com/ip