SPA 500S - Uncategorized CISCO - Free user manual and instructions
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| Product Type | Expansion Module (Sidecar) for Cisco SPA 500 Series IP Phones |
| Model Number | SPA 500S |
| Brand | Cisco |
| Display | 2-line backlit LCD |
| Programmable Keys | 24 line keys with dual-color LEDs |
| Compatibility | Cisco SPA 501G, SPA 502G, SPA 504G, SPA 508G, SPA 509G, SPA 514G |
| Dimensions (W x H x D) | 190 x 64 x 114 mm (7.5 x 2.5 x 4.5 in) |
| Weight | 0.45 kg (1.0 lb) |
| Power Source | Powered via phone connection (no external power adapter required) |
| Power Consumption | 2.5 W typical |
| USB Port | 1 x USB 2.0 for firmware upgrade and configuration |
| Connectivity | Proprietary expansion port cable included |
| Color | Black |
| Mounting | Attaches to the side of compatible Cisco IP phones (left or right) |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Relative Humidity | 20% to 80% non-condensing |
| Regulatory Compliance | FCC, CE, UL, ICES-003 |
| Package Contents | SPA 500S module, expansion cable, quick start guide |
| Warranty | Limited lifetime hardware warranty from Cisco |
Frequently Asked Questions - SPA 500S CISCO
Is the Cisco SPA 500S compatible with all Cisco IP phones?
No, the SPA 500S is designed specifically for Cisco SPA 500 series phones, including models SPA 501G, SPA 502G, SPA 504G, SPA 508G, SPA 509G, and SPA 514G. It will not work with other Cisco phone series.
How do I attach the SPA 500S to my phone?
Align the module with the side of your phone and slide it into the expansion port until it clicks. Use the included expansion cable to connect the module to the phone's expansion port.
Does the SPA 500S require its own power supply?
No, the SPA 500S is powered directly through the connection to the phone. No external power adapter is needed.
Can I attach two SPA 500S modules to one phone?
Yes, you can attach up to two SPA 500S modules to a compatible Cisco SPA 500 series phone, one on each side, for a total of 48 programmable keys.
How do I program the line keys on the SPA 500S?
You can program the keys through the phone's web interface or directly on the phone. Assign functions like speed dial, BLF (Busy Lamp Field), or intercom to each key. Refer to your phone's user manual for detailed instructions.
What is the purpose of the USB port on the SPA 500S?
The USB port is primarily used for firmware upgrades and configuration file transfer. It allows you to update the module's software using a USB flash drive.
Why are the LEDs on my SPA 500S not lighting up?
Ensure the module is properly connected to the phone. Check that the phone is powered on and the expansion cable is securely plugged in. If issues persist, try rebooting the phone.
Can I use the SPA 500S with a phone that already has an expansion module?
Yes, you can replace an existing expansion module or add a second one. The phone supports up to two modules total.
How do I clean the SPA 500S?
Use a soft, dry cloth to clean the module. Avoid using liquids, sprays, or abrasive cleaners that could damage the surface.
What should I do if the keys on my SPA 500S stop responding?
First, check the connection and reboot the phone. If the problem continues, try resetting the module via the phone's settings. If it still fails, contact Cisco support for possible replacement.
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