720021 - Steam cleaner MORPHY RICHARDS - Free user manual and instructions

Product Type	Upright & Handheld Steam Cleaner
Brand	Morphy Richards
Model	720021
Voltage	220-240V AC
Power Consumption	1500W
Water Tank Capacity	400 ml
Steam Temperature	115°C
Heat-up Time	Approx. 30 seconds
Cord Length	Approx. 6 m
Weight	Approx. 3.5 kg (7.7 lbs)
Dimensions (H x W x D)	Approx. 115 x 30 x 25 cm
Water Type Required	Deionised, demineralised or distilled water
Main Functions	Upright steam cleaning for floors/carpets; handheld mode for vertical/hard-to-reach surfaces; multiple attachments for various cleaning tasks
Attachments Included	Micro-fibre floor cloth, carpet glider, angled nozzle, spatula, circular brush, brass brush (select models), long brush, utility nozzle with squeegee and flat cleaning head, elasticated utility cloth, flat cleaning cloth, accessory bag
Safety Features	Steam relief vent, auto shut-off (if blocked), child lock (not specified), never operate without water
Maintenance	Rinse water tank regularly; machine wash cloths at 40°C max; do not use bleach or fabric softener
Spare Parts Availability	Replacement cloths and genuine Morphy Richards parts via helpline or website
Warranty	1 year (extendable to 2 years with registration within 28 days)
Household Use Only	Yes, domestic use only
Earthed Appliance	Yes

Frequently Asked Questions - 720021 MORPHY RICHARDS

What type of water should I use in my Morphy Richards 720021 steam cleaner?

To prevent limescale build-up and protect your guarantee, always use deionised, demineralised or distilled water. Never use tap water, chemical detergents, perfumes, alcohol or descaler.

How do I switch between upright and handheld modes?

Slide the handheld release button upwards on the front of the main body, then lift the handheld steam cleaner up and out. To reassemble, push it firmly back into place until it clicks.

Can I use the steam cleaner on hardwood floors?

No, do not use on bare wooden floors or any surfaces with exposed wood, as moisture may cause distortion. Also avoid damaged hardfloors or those with gaps. Always test on an inconspicuous area first.

How long does it take for the steam to be ready?

After switching on, the power indicator light will illuminate and steam will be ready to emit in approximately 30 seconds when you press the steam trigger.

What should I do if steam comes out from around the water tank?

This indicates a blockage or limescale issue. Switch off, unplug and allow the product to cool. Then contact the consumer care helpline at 0844 871 0960. Never attempt to use descaler.

How do I clean the micro-fibre floor cloth and other cloths?

All cloths (micro-fibre floor cloth, elasticated utility cloth, flat cleaning cloth) can be machine washed at 40°C max. Do not use bleach or fabric softener. Allow to dry completely before storage.

Can I use the steam cleaner on windows?

Yes, use the squeegee attachment on the utility nozzle. Start at the top, press the squeegee to the surface and pull downwards in straight passes. Do not use on very cold glass to avoid cracking.

What is the brass ball weight inside the water tank for?

The brass ball weight is attached to the suction hose and allows the hose to move freely, ensuring water is drawn regardless of the orientation of the handheld cleaner. If it gets stuck, gently shake the product.

How do I store the steam cleaner after use?

Empty the water tank and allow it to dry. Wrap the cord around the storage hooks, attach the carpet glider (without cloths) to minimise leaks, and put all accessories in the bag hanging from the upper hook.

What is covered under the Morphy Richards guarantee?

The product comes with a 1-year guarantee, extendable to 2 years if registered within 28 days. It covers manufacturing faults but excludes misuse, limescale issues, and consumables like cloths and brushes.

USER MANUAL 720021 MORPHY RICHARDS

smart ideas for your home

Upright and Handheld Steam Cleaner

i Please read and keep these instructions for future use

Line drawing of a vacuum cleaner with handle and control panel (no text or symbols)

IMPORTANT: To prevent limescale problems which would not be covered by the guarantee, use only deionised, demineralised or distilled water (available from most large supermarkets).

Additional micro-fibre floor cloths may be purchased in packs of two by calling our UK helpline directly on: 0844 871 0960

For competitions, product hints and tips and more join us at

www.morphyrichards.co.uk/blog

www.facebook.com/morphyrichardsuk

@loveyourmorphy

Health and Safety

The use of any electrical appliance requires the following common sense safety rules. Please read these instructions carefully before using the product.

• WARNING: Disconnect from the mains supply before carrying out any routine maintenance.
• This appliance can be used by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
• Keep the appliance out of reach of children when it is energized or cooling down.

Personal safety

- WARNING: Never direct steam at electrical components or fittings. If in doubt about the suitability of steam for cleaning an appliance, contact the appliance manufacturer for advice prior to cleaning.

- WARNING: Never touch the plug or cable with wet hands.

- WARNING: Nozzles and tools will be hot after use. Allow to cool before attempting to remove.

• WARNING: Do not use the appliance without the filler cap in place.
• WARNING: In the event of a blockage, steam will be released from the steam relief vent.
  • To protect against fire, electric shock and personal injury, do not immerse cord, plug or cleaner in water or other liquid.
• The plug should be removed from the wall socket after use, before cleaning, filling or changing the accessories, or carrying out user maintenance.

Location

• Do not use or keep this product outside.
• Do not store the appliance near hot surfaces eg. ovens or heating appliances.

Mains cable

• WARNING: A damaged or severed mains cable fitted with a plug should never be connected to the mains supply. It must be destroyed, as a damaged cable becomes hazardous if connected to a power socket.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person to avoid a hazard.
• Do not allow the mains lead to become strained.

Product safety

• WARNING: Always test on an inconspicuous area first. Never use on materials that can not resist high temperature, such as dralon, natural fur etc.
• Never modify the steam cleaner in any way.
• Never operate the steam cleaner without water in the tank. Always top-up with water during extended periods of use.
• Never fill the steam cleaner's tank with anything other than deionised, demineralised or distilled water.

• The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking.

Other safety considerations

• Do not use any chemical detergents, perfumes, alcohol or descaler etc in water.
  • Repairs to electrical appliances are only to be undertaken by trained personnel.
  • Unprofessional repairs can be dangerous for users.
• Use only genuine Morphy Richards spare parts and accessories.

- The appliance must not be left unattended while connected to the supply mains.

- This steam cleaner is intended for domestic use only. Misuse or use for commercial or any other purpose will render the guarantee invalid.

Electrical requirements

• Check that the voltage on the rating plate of your appliance corresponds with your house electricity supply which must be A.C. (Alternating Current).
• WARNING: This appliance must be earthed.
• Should the fuse in the mains plug require changing, a 13 amp BS1362 fuse must be fitted.

Contents

Health and safety 2

Electrical requirements 2

Product overview / Features 4

Operating the appliance 5

Dual functionality .... 5

Upright steaming: assembly 5

Using in upright steam cleaner mode 6 & 7

Using the handheld steam cleaner 7

List of attachments for use on the handheld steam cleaner .... 8

Steam relief vent 9

The water tank 9

After use 9

Storage 9

Maintenance 10

Contact us 10

Notes 10 & 11

Guarantee 12

Product overview

Features

(1) Handle
(2) Steam trigger
(3) Cord holder
(4) Upper cord storage hook (rotatable)
(5) Lower cord storage hook (fixed)
(6) Handheld release button
(7) Main body
(8) Handheld handle
(9) Handheld steam cleaner
(10) Steam trigger (on underside of the handle of the handheld steam cleaner)
(11) Power cord
(12) Filler cap
(13) On/Off power switch
(14) Water tank release buttons
(15) Water tank
(16) Steam relief vent (behind the water tank - see page 9)
(17) Power indicator light
(18) Water tube with brass ball weight attached
(19) Floorhead release button
(20) Floorhead
(21) Carpet glider
(22) Micro-fibre floor cloth
(23) Micro-fibre floor cloth tightening toggle
(24) Accessory adaptor
(25) Angled nozzle attachment
(26) Spatula attachment
(27) Circular brush attachment
(28) Circular brass brush attachment (certain models only)
(29) Long brush attachment
(30) Utility nozzle
(31) Elasticated utility cloth (attaches to utility nozzle)
(32) Squeegee attachment (attaches to utility nozzle)
(33) Flat cleaning head (attaches to utility nozzle)
(34) Flat cleaning cloth (attaches to flat cleaning head)
(35) Accessory bag

Operating the appliance

IMPORTANT: Please remember that the steam cleaner operates by emitting steam at an increased temperature of 115^ C. Always test on an inconspicuous area first. Never use it on objects or surfaces which cannot resist this temperature, or on surfaces with coatings or polishes, or on delicate materials such as dralon, plastic, natural fur or antique items etc.

If in doubt, check carefully on a part of the material where minor marks will not matter.

Dual functionality

Line drawing of a hand holding a handheld vacuum cleaner with a handle and base (no text or symbols)

Line drawing of a hand holding a handheld device (no text or symbols)

Upright steam cleaning Handheld steam cleaning

Your steam cleaner can easily be configured into two different cleaning modes:

- Upright steam cleaner for floors and carpets.

- Handheld steam cleaner (9) for cleaning vertical or hard to reach surfaces.

Attachments (24-34) can be used on the handheld steam cleaner.

Upright steam cleaning: assembly

A Insert the handle (1) onto the main body (7).

B Insert one of the screws (supplied) into the hole in the lower cord storage hook (5) and rotate until tight.

Insert the other screw (supplied) into the side of the handle (on the opposite side to the lower cord storage hook) and rotate until tight. NOTE: Attaching the handle is necessary for first time assembly only.

C Lower the main body onto the floorhead (20), with the floorhead release button (19) on the neck of the floorhead to the back of the assembly, until it clicks into place.

D Insert the steam outlet nozzle at the bottom end of the handheld steam cleaner (9) into the adaptor at the bottom of the space in the front of the main body.

Push the steam cleaner firmly into the space in the main body until it clicks into place.

E Attach the micro-fibre floor cloth (22) to the floorhead and tighten the toggle at the rear.

Using in upright steam cleaning mode

IMPORTANT: Before use, hardfloors should be thoroughly swept and carpets should be thoroughly dry vacuumed. However, we recommend that the steam cleaner is not used on:

• bare wooden floors or any surfaces where wood is exposed (as it will absorb moisture and may distort).
• damaged hardfloors or hardfloors with gaps present (as it will absorb moisture and may distort).

Also, do not keep the steam cleaner in one place for an extended period, because the continual heat may cause damage to carpets and laminate flooring.

Please disconnect and allow the unit to cool before changing cloths and attachments.

Diagram of a rotary switch with red directional arrows indicating rotation (no text or symbols)

Squeeze the buttons (14) on the side of the water tank (15) to remove it from the handheld steam cleaner (9).

Remove the filler cap (12) by rotating it anti-clockwise to the 'unlock' position, then lift it out. Fill the water tank.

IMPORTANT: To prevent limescale build-up in the water tank, never fill the steam cleaner's tank with anything other than deionised, demineralised or distilled water (available from most leading supermarkets). Any problems arising from limescale will invalidate the product guarantee.

Replace the filler cap and turn it clockwise to the 'lock' position.

Replace the water tank.

Diagram of a water tank with red arrows indicating flow or movement, no text or symbols present

Attach the micro-fibre floor cloth (22) to the floorhead (20), securing it in place by tightening the toggle (23).

Illustration of a hand holding a curved object with red arrows indicating motion or force direction (no text or symbols)

Rotate the upper cord storage hook (4) to quickly release the power cord (11).

Secure the power cord in the cord holder (3).

Line drawing of a mechanical component with a red tool inserted, no text or symbols present

Diagram of a cleaning or cleaning process with a funnel and base, no text or symbols present

WARNING: Before switching ON, ensure the floorhead is located safely away from persons or animals.

Plug in at the mains outlet and switch on the steam cleaner at the On/Off power switch (13). The power indicator light (17) will illuminate and steam will be ready to be emitted after around 30 seconds (when the steam trigger (2) is pressed).

Using in upright steam cleaning mode (continued)

Illustration of a hand pressing down on a small object with a red arrow indicating force or movement (no text or symbols)

Place the floorhead (20) on the floor. Hold the floorhead to the floor with your foot and tilt the main body (7) back.

To emit steam continually, press and hold the steam trigger (2) whilst slowly pushing the cleaner back and forth along the floor. But to prevent over-wetting of the floor, operate the steam trigger intermittently (especially on hard floors).

Diagram of a mechanical device with two stacked plates and red arrows indicating upward motion (no text or symbols)

If cleaning carpet, rest the floorhead (20) with the micro-fibre floor cloth (22) attached into the carpet glider (21) to make it easier to move the floorhead across the carpet.

NOTE: The carpet glider is designed to make it easier to move the floorhead across the carpet and is intentionally a loose fit on the floorhead.

Using the handheld steam cleaner

Diagram of a medical device with red arrows indicating directional movement (no text or symbols)

This function is ideal for cleaning vertical surfaces and hard to reach places.

Separate the handheld steam cleaner (9) from the main body (7) by sliding the handheld release button (6) upwards on the front of the main body. Pull the handheld steam cleaner up and out of the main body.

In order to use all of the accessories, the accessory adaptor (24) must firstly be attached onto the handheld steam cleaner (9). This can be done by completing the following:

A Slide the adaptor over the nozzle of the steam cleaner with the release catch on the adaptor facing the base of the handheld steam cleaner. Align the keyway on the handheld steam cleaner with the release catch on the adaptor. Push together and fix into place.

B Attach the desired accessory to the end of the adaptor by aligning the arrow on the accessory with the right-hand arrow on the adaptor and

twist the accessory until the arrow aligns with the left arrow of the two on the adaptor.

NOTE: handheld mode has been designed for one-handed use.

Warning

WARNING: Switch OFF and unplug before changing nozzles. After use, nozzles will be very hot, allow to cool before handling.

WARNING: When using in the handheld mode, only ever hold the product by the handheld handle (8).

The underside of the handheld steam cleaner (9) will become warm during use - this is normal. Never place the product on delicate surfaces that could be affected by heat.

Never block any nozzle, eg. by holding against a surface being cleaned. If the nozzles are blocked, steam will be released from the steam relief vent (16).

List of attachments for use on the handheld steam cleaner

Accessory adaptor (24) this attachment is the base attachment for all handheld accessories supplied with the product.

It can also be used alone to clean places or crevices that are not easily accessible.

Angled nozzle attachment (25) to clean sanitary ware such as toilet bowls, taps or drain covers. Point it directly at non-permanent stains on carpets or upholstery whilst holding a clean cloth near the stained area to capture any loosened dirt.

Spatula attachment (26) to remove stubborn deposits, or to help de-ice the refrigerator or freezer.

Circular brush attachment (27) to remove stains on room-temperature surfaces, such as tiles, wheel trims, mirrors and windows.

Circular brass brush attachment (28) (certain models only) to remove stubborn stains. Use only on hard metal surfaces, eg. stainless steel.

Long brush attachment (29) to remove dirt from grooves and crevices.

Utility nozzle (30) once attached to the accessory adaptor (24), the utility nozzle is the base attachment for attaching all the following accessories:

Elasticated utility cloth (31) for covering the utility nozzle when cleaning upholstery and bedding.

Squeegee attachment (32) can be attached to the utility nozzle by inserting the hooks at the back of the squeegee nozzle into the loops on the back of the utility nozzle, then secure the front of the utility nozzle into the locking clip on the top of the squeegee nozzle (as shown).

Remove the squeegee after use by holding the locking clip forward. The utility nozzle should still be hooked into the loops on the rear of the squeegee nozzle, pivot the utility nozzle up and unhook from the loops to lift it away.

The squeegee nozzle is ideal for cleaning tiled or glass areas such as windows or mirror panels. To clean windows, start at the top, press the squeegee to the surface and drag downwards in straight passes from top to bottom. Wipe the rubber blade and the bottom edge of the window dry after each pass. For small window panels, remove the squeegee tool and spray the steam directly onto the surface. Use the squeegee separately to wipe away the moisture.

WARNING: Do not use on very cold glass, as the sudden temperature change may crack the glass.

Flat cleaning head (33) with cleaning cloth (34) attached attaches to the utility nozzle (using the same method as attaching and unattaching the squeegee nozzle, as shown on the left and above). This accessory is useful for cleaning tiled or glass surfaces, cabinets and worktops in kitchens and bathrooms, plus upholstery, curtains, blinds, pillows and mattresses.

Steam Relief Vent (16)

WARNING: In the event of the steam being blocked from escaping, the steam pressure may be relieved via a vent located behind the water tank. Never hold the product in the area of the steam relief vent.

Steam or hot water may be emitted from this vent but only if:

• the cleaning nozzle has been blocked, eg. by accidentally sealing it against a surface.
• the boiler has become blocked due to limescale caused by using hard water.

If steam is emitted from this vent, ie. if it is seen escaping from around the water tank, switch off, unplug and allow the product to cool. Please contact the consumer care helpline on 0844 871 0960 for further advice.

WARNING: Never attempt to use descaler in the product.

The water tank Storage

The brass ball weight (18)

The brass ball weight inside the water tank is attached to the end of the suction hose. The ball is weighted and designed to freely move around the water tank of the handheld steam cleaner (9). If the ball does get stuck outside the water level, gently shake the product until it comes free. The ball must remain in the water so steam can be generated whenever the steam trigger is pressed regardless of the orientation of the handheld steam cleaner.

Rinsing the water tank

Regularly rinse the water tank to release any deposits that have collected on the bottom of the tank. Only use deionised, demineralised or distilled water (available from most large supermarkets) and fit the filler cap to allow vigorous rinsing.

After use

Follow the two maintenance steps below after every use.

1. Switch the cleaner off and unplug from the socket. Place immediately on a suitable surface (eg. tiled floor) where the residual heat/moisture in the floor nozzle/cloth will not affect the surface. Wait until the cleaner has cooled down completely.
2. Empty the water tank (15) by removing the filler cap (12) and pouring out the water. Allow the inside of the water tank to dry out before replacing the filler cap.

We recommend storing the steam cleaner with the carpet glider (21) attached, but the cloths removed to minimise the likelihood of any water leaking onto surfaces.

Wrap the cord around the two cord storage hooks (4/5), rotating the upper storage hook (4) upwards to secure the power cord (11) in place.

Diagram of a mechanical device with a red belt and handle, no text or symbols present

Put all accessories into the accessory bag (35) and hang the bag from the upper cord storage hook.

Illustration of a hand holding a tool with a red fabric, no text or symbols present

Maintenance Contact us

WARNING: Always unplug the steam cleaner from the mains supply before undertaking any maintenance procedures.

Overall maintenance

Your cleaner is manufactured to withstand normal day-to-day use, but an occasional wipe over with a damp cloth will help maintain it. Abrasive cleaners should not be used.

Cleaning the cloths

The micro-fibre floor cloth (22), the elasticated utility cloth (31) and the flat cleaning cloth (34) can all be machine washed (40°C max). For heavy soiling, soak the cloths in warm water and detergent or a mild stain remover.

IMPORTANT: Do not use bleach or fabric softener.

Allow cloths to completely dry before storing.

Replacement cloths can be purchased by calling our UK helpline directly on: 0844 873 0726 or logging onto www.morphyrichards.com.

Maintaining the attachments

Dirt and blockages should be regularly removed from the attachments to help prolong their usage.

Notes

Helpline

If you are having a problem with your appliance, please call our Helpline, as we are more likely to be able to help than the store you purchased the item from.

Please have the product name, model number and serial number to hand when you call to help us deal with your enquiry quicker.

UK Helpline: 0844 871 0960

IRE Helpline: 1800 409 119

Spares: 0844 873 0726

Talk To Us

If you have any questions or comments, or want some great tips to help you get the most out of your products, join us online:

Blog: www.morphyrichards.co.uk/blog

Facebook: www.facebook.com/morphyrichardsuk

Twitter: www.twitter.com/loveyourmorphy

Website: www.morphyrichards.com

Please attach your receipt to this page. This will be needed if you have any issues with the appliance.

Notes

VC70495MUK Rev6 01/14

Registering your 2 year guarantee

Your standard 1 year guarantee is extended for an additional 12 months when you register the product within 28 days of purchase with Morphy Richards. If you do not register the product with Morphy Richards within 28 days, your product is guaranteed for 1 year. To validate your 2 year guarantee, register with us online at

www.morphyrichards.co.uk

Or call our customer registration line

UK 0844 871 0962

IRE 1800 409 119

N.B. Each qualifying product needs to be registered with Morphy Richards individually.

Please note that the 2 year guarantee is only available in the UK and Ireland. Please refer to the 1 year guarantee for more information.

Your 1 year guarantee

To qualify for the 1 year guarantee, the appliance must have been used according to the instructions supplied.

It is important to retain the retailer's receipt as proof of purchase. Staple your receipt to this back cover for future reference.

Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.

Model no. Serial no.

All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase, it should be returned to the place of purchase for it to be replaced.

If the fault develops after 28 days and within 12 months (2 years if registered) of original purchase, you should contact the Helpline number quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown.

You may be asked to return a copy of proof of purchase. Subject to the exclusions set out below (see Exclusions), the faulty appliance will then be repaired or replaced and dispatched usually within 7 working days of receipt.

If you suspect a fault, follow the simple checks detailed below before retrying the appliance or calling the helpline.

• Check the steam outlet is not blocked.
• Check the plug is firmly in the socket.
• Check the socket is working by trying another appliance.
• Check the fuse in the plug.

If, for any reason, this item is replaced during the 1 year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase.

This appliance is intended for domestic use only. Misuse or use for commercial or any other purpose will render the guarantee invalid.

Exclusions

Morphy Richards shall not be liable to replace or repair the goods under the terms of the guarantee where:

1 The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer's recommendations or where the fault has been caused by power surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that stamped on the products.
3 Repairs have been attempted by persons other than our service staff (or authorised dealer).
4 The appliance has been used for hire purposes or non domestic use.
5 The appliance is second hand.
6 Morphy Richards reserves the right not to carry out any type of servicing under the guarantee at its discretion.
7 The guarantee excludes consumables such as cloths and brushes.
8 Any problems arise as a result of limescale build-up.
- This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer. Morphy Richards products are intended for household use only. See usage limitations within the location safety instructions.

Disclaimer

Morphy Richards has a policy of continuous improvement in product quality and design. The company, therefore reserves the right to change the specification of its models at any time.

For electrical products sold within the European Community. At the end of the electrical products useful life, it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.

IF YOU ARE HAVING A PROBLEM

WITH ONE OF OUR PRODUCTS,

CALL OUR HELPLINE:

UK: 0844 871 0960

EIRE: 1800 409 119

SPARES: 0844 873 0726

morphy richards

The After Sales Division

Morphy Richards Ltd

Mexborough,

South Yorkshire,

England, S64 8AJ

www.morphyrichards.com

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