4620SW SIP - Phone AVAYA - Free user manual and instructions
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| Product Type | IP Phone |
| Brand | Avaya |
| Model | 4620SW SIP |
| Category | VoIP Telephone |
| Display | 2-line alphanumeric LCD, backlit |
| Keypad | 24 programmable feature buttons, 4 softkeys, navigation keys |
| Network Interface | 2 x 10/100Base-T Ethernet (switch) |
| Lines Supported | Up to 2 simultaneous call appearances |
| Audio | Full-duplex speakerphone, handset, headset (RJ-9) |
| Power | PoE (802.3af) or 48V DC adapter (sold separately) |
| Dimensions (W x D x H) | 8.5 x 7.5 x 6 in (216 x 191 x 152 mm) |
| Weight | 2.5 lb (1.13 kg) |
| Features | Call hold, transfer, conference, forward, redial, mute, voicemail with MWI |
| Cleaning | Wipe with a soft, dry cloth; do not use liquids or solvents |
| Safety | Use only Avaya-certified power supply; keep vents clear |
| Spare Parts | Handset, handset cord, footstand, power supply available from Avaya |
| Environmental | Operating temperature 32-104°F (0-40°C), humidity 20-90% non-condensing |
| Certifications | FCC Part 15, Industry Canada, CE, RoHS |
| Package Contents | Phone base, handset, handset cord, Ethernet cable, wall mount bracket |
| Warranty | 1 year limited hardware warranty |
Frequently Asked Questions - 4620SW SIP AVAYA
How do I reset the Avaya 4620SW SIP phone to factory defaults?
Press the Menu key, scroll to Settings, then Reset. Choose Factory Reset and confirm. The phone will reboot with default settings.
How can I configure voicemail on this phone?
Press the Messages button. If voicemail is not yet set up, follow the prompts to set your password and record a greeting. Contact your system administrator for the voicemail server settings.
Why is my phone not getting a dial tone?
Check that the Ethernet cable is securely connected to the network. Ensure your network provides DHCP (IP address automatically). Also verify that the phone is powered (PoE or adapter). If still no dial tone, restart the phone.
Can I use a headset with the Avaya 4620SW SIP?
Yes, the phone has a dedicated headset port (RJ-9) on the right side. Connect a compatible headset and press the Headset button (with a headset icon) to use it.
How do I set up call forwarding on my phone?
Press the Forward softkey during idle mode. Use the arrow keys to select All Calls, Busy, or No Answer, then enter the forwarding number and press Save.
What does the 'SW' in 4620SW SIP stand for?
'SW' stands for Switch, indicating the phone has a built-in two-port Ethernet switch, allowing you to connect a computer to the network through the phone.
How do I adjust the volume on the handset or speakerphone?
During a call, press the Volume up/down buttons on the right side of the phone. For ring volume, adjust from the Settings menu under Ring Options.
Can I block numbers on this phone?
The Avaya 4620SW SIP does not have a built-in call blocking feature. Contact your system administrator to enable call rejection via the PBX or SIP server.
How do I clean the phone safely?
Use a soft dry cloth to wipe the surfaces. Do not use any liquids, sprays, or chemical cleaners as they may damage the phone.
What are the technical specifications?
It has a 2-line LCD display, 24 programmable buttons, full-duplex speakerphone, two 10/100 Ethernet ports, PoE support, and measures 8.5 x 7.5 x 6 inches weighing 2.5 lbs.
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