ZWQ 360 - Washing machine ZANUSSI - Free user manual and instructions

Product Type	Washing Machine
Brand	Zanussi
Model	ZWQ 360
Capacity	6 kg
Spin Speed	1200 rpm
Dimensions (H x W x D)	85 x 60 x 60 cm
Weight	70 kg
Power Supply	220-240 V ~ 50 Hz
Water Connection	Cold water inlet, 3/4" thread
Energy Efficiency Class	A
Functions	Delay Start, Quick Wash, Pre-wash, Rinse Hold
Drum Material	Stainless steel
Control Type	Electronic with LED display
Safety Features	Child lock, overflow protection, unbalanced load detection
Maintenance	Clean detergent drawer and filter regularly
Repairability	Spare parts available through authorized service centers

Frequently Asked Questions - ZWQ 360 ZANUSSI

How do I clean the detergent drawer?

Remove the drawer by pressing the release lever. Wash it under warm water using a soft brush. Ensure it is dry before reinserting.

What should I do if the machine doesn't drain?

Check the drain pump filter for blockages. Clean it if necessary. Also ensure the drain hose is not kinked or clogged.

How can I unlock the child lock?

Press and hold the Child Lock button for 3 seconds until the indicator light turns off.

What does the error code E20 mean?

Error E20 indicates a drainage problem. Check the drain pump filter and hose for obstructions.

Can I wash delicate fabrics in this machine?

Yes, use the Delicate program with low spin speed and cold water to protect sensitive items.

How do I set a delayed start?

Press the Delay Start button repeatedly until the desired delay time appears on the display, then start the cycle.

What is the maximum load for a quick wash?

For the Quick Wash program, do not exceed 3 kg of cotton or mixed fabrics for optimal cleaning.

How often should I clean the filter?

Clean the drain pump filter every 2 months to prevent clogs and maintain performance.

The machine vibrates excessively during spinning. What should I do?

Ensure the machine is level by adjusting the feet. Also, check that the load is balanced inside the drum.

Where can I find spare parts for this model?

Spare parts are available through Zanussi authorized service centers or online retailers. Use the model number ZWQ 360 for accurate parts.

USER MANUAL ZWQ 360 ZANUSSI

1. The control panel
2. Lid handle
3. Adjustable levelling feet

The control panel

1. Programme selector
2. Pushbuttons and their functions
3. Lights of cycle progress

Dispenser box

1. "Start/Pause" pushbutton
2. "Delay start" pushbutton

Prewash Wash Softener (do not fill above the MAX symbol M)

Please read these points carefully before installing and using your appliance. Keep this user manual with your appliance.

General safety

• Do not modify or attempt to modify this appliance. This would put yourself in danger.
• Ensure that all coins, safety pins, brooches, screws etc have been removed before starting a washing programme. If left in washing, they can seriously damage the appliance.
• Use the recommended quantity of detergent.
• Put small items together (socks, belts, etc.) in a small linen bag or pillowcase.
• Unplug and close the inlet hose tap after using the appliance.
• Always disconnect the power supply from the appliance before cleaning or maintenance.
• Do not machine wash clothes with ribbing, unfinished, or torn material.

Installation

• Unpack or ask for the appliance to be unpacked immediately upon delivery. Check the outside of the appliance is not damaged in any way. Report all transit damage to your retailer.
• Remove all transit bolts and packaging before installing the appliance.
• Connection to the water supply must be carried out by a qualified plumber.
• If your domestic electrical circuit needs adapting to allow the appliance to be plugged in, use a qualified electrician.
• Ensure that, after installation, the power cable is not trapped under the appliance.
• If the appliance is installed on carpeted floor, ensure that the carpet does not obstruct any ventilation ducts located at the base of the appliance.
• The appliance must be equipped with an earthed power plug which conforms to regulations.
• Before connecting your appliance to the power supply, carefully read the instructions in the chapter entitled "Electrical connection".
• Replacing the power cable should only be carried out by an authorised service engineer.

- The manufacturer cannot be held responsible for any damage resulting from incorrect installation.

Precautions to be taken against frost

If your appliance is exposed to temperatures below 0°C, the following precautions must be taken:

• Close the tap and disconnect the inlet hose.
• Place the end of this hose and the drain hose in a basin on the floor.
• Select the Drain programme and let it run until the end of the cycle.

- Disconnect the appliance from the power supply by turning the programme selector to "Stop" ○.

- Unplug the appliance.

- Replace the inlet hose and drain hose.

This way, the water remaining in the hoses will be drained away, avoiding any ice formation which would damage your appliance.

Before turning your appliance on again, ensure that it is installed in an area where the temperature will not fall below freezing.

Use

• Your appliance is intended for normal domestic use. Do not use the appliance for commercial or industrial purposes or for any other purpose.
• Refer to the instructions on the label of each item before washing.
• Do not put items into the washing machine which have had stains removed with petrol, alcohol, trichlorethylen etc. If such stain removers have been used, wait until the product has evaporated before putting these items into the drum.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

How to run a wash cycle?

Using for the first time

- Ensure the electrical and water connections comply with the installation instructions.

• Remove the polystyrene insert and all other items inside the drum.
• Run an initial wash cycle at 90°C, without any washing but with detergent to clean the water tank.

Daily Use

Loading washing

• Open the lid of the appliance.
• Open the drum by depressing the locking button A: The two shutters unlock automatically.

- Load the washing, close the drum and the lid of your washing machine.

Warning! Before closing the lid of your appliance, ensure that the drum is properly closed:

• When the two shutters are closed,
• locking button A released.

Proportioning of detergents

Pour the amount of washing powder into the washing ☐ and prewash compartments if you have selected the "prewash" option. Pour fabric softener into the compartment ✿ if necessary.

Selection of desired programme

Turn the programme selector to the required programme. The "Start/Pause" pushbutton flashes green.

If you turn the programme selector to another programme while a cycle is in progress, the appliance will ignore the new selected programme. The "Start/Pause" pushbutton flashes red for a few seconds.

Selecting the spin speed

Press the "Spin" pushbutton to change the spin speed. The maximum spin speeds are :

for Cotton, Eco, Synthetics, Easy iron, Handwash, Wool, Sport : 800 rpm (ZWQ385/380), 600 rpm (ZWQ360), for Delicates : 650 rpm (ZWQ385/380), 600 rpm (ZWQ360). At the end of the programme, if you have selected "Rinse hold" □ or "Night cycle plus", you then need to select

a “Spin” or “Drain” programme to finish the cycle and empty the water.

Selecting options

You must select the different options after selecting the programme and before pressing the "Start/Pause" push-button (see "Programmes table"). Press the desired button(s) : the corresponding lights come on. If pressed again, the lights go out. If one of the options is not compatible with the selected programme, the "Start/Pause" pushbutton flashes red.

"Prewash" option

The appliance runs a prewash at 30° C max.

"Super quick" option

The washing time will be reduced depending on the programme selected.

"Rinse plus" option

The washing machine will add one or more rinses during the cycle. This option is recommended for people with sensitive skin and in soft water areas.

"Delay start"

This option allows you to delay the start of a wash programme by 3, 6 or 9 hours by pressing the "Delay start" pushbutton.

You can change or cancel the delayed start time at any time before you press the "Start/Pause" pushbutton by pressing the "Delay start" pushbutton again (when all indicators are off, the wash programme will start immediately).

If you have already pressed the "Start/Pause" pushbutton and you want to change or cancel the delayed start, proceed as follows:

• To cancel the delay start and start the cycle immediately, press "Start/Pause" and then "Delay start". Press "Start/Pause" to start the cycle.
• To change the timer delay period, you must go through the "Stop" position Ⓥ and reprogramme your cycle.

The lid will be locked during the delayed start time. If you need to open it, you must first pause the appliance by pressing the "Start/Pause" pushbutton. After closing the lid again, press the "Start/Pause" pushbutton.

Start of the programme

Press the "Start/Pause" pushbutton to start the cycle. The corresponding light will come on green. It is normal for the programme selector to remain stationary during the cycle. The light corresponding to the current cycle is illuminated.

⊔ + ⊔ Prewash + Wash

+ ⑥ Rinses + Spin

→|: End of cycle

Interrupting a programme

Adding washing during the first 10 minutes

Press the "Start/Pause" pushbutton: the corresponding light will flash green while the appliance is paused. The lid can only be opened around 2 minutes after the washing machine has come to a stop. Press the "Start/Pause" pushbutton again to continue the programme.

Modifying the programme in progress

Before making any changes to the current programme, you need to pause the washing machine by pressing the

"Start/Pause" pushbutton. If the modification is not possible, the "Start/Pause" pushbutton flashes red for a few seconds. If you still decide to change the programme, you must cancel the current programme (see below).

Cancelling the programme

If you want to cancel the programme, turn the programme selector to the "Stop" position ○.

End of the programme

The washing machine stops automatically, the "Start/Pause" pushbutton goes out and the light "End of cycle" →| comes on. The lid can only be opened around 2 minutes after the washing machine has come to a stop. Turn the programme selector to the "Stop" position ○ . Remove washing. Unplug and close water inlet tap.

Standby mode

If the appliance is on but no commands are selected for 10 min before or after a cycle, it goes into standby mode. All the lights go out and "Start/Pause" flashes slowly. To exit standby mode, simply press any pushbutton or turn the programme selector.

Programmes table

Programme / Type of washing Load/Time	Possible options
Cotton (cold - 90°) : White or colour, e.g. normally soiled work clothes, bed linen, table linen, body linen, towels.	5,5 kg140-150 min	Rinse hold, Prewash, Super quick, Rinse plus, Delay start
Eco 1) (60°) : White or colour, e.g. normally soiled work clothes, bed linen, table linen, body linen, towels.	5,5 kg165-175 min	Rinse hold, Prewash, Rinse plus, Delay start
Synthetics (cold - 60°) : Synthetic fabrics, body linen, fab, coloured farics, non-iron shirts, blouses.	2,5 kg90-100 min	Rinse hold, Prewash, Super quick, Rinse plus, Delay start
Easy iron (40°) : For cottons and synthetics. Reduces creasing and makes ironing easier.	1,0 kg90-100 min	Rinse hold, Prewash, Rinse plus, Delay start
Delicates (cold - 40°) : For all delicate materials, for example curtains.	2,5 kg60-70 min	Rinse hold, Prewash, Super quick, Rinse plus, Delay start
Handwash (30°) : Very delicate items carrying the “wash by hand” label.	1,0 kg50-60 min	Rinse hold, Delay start
Wool (40°) : Machine washable wool carrying the labels “pure new wool, machine washable, does not shrink”.	1,0 kg55-65 min	Rinse hold, Delay start
Programme / Type of washing Load/Time Possible options
Sport (40°) : For dirty outside sport clothes. The Prewash option is activated.	2,5 kg95-105 min	Rinse hold, Rinse plus, Delay start
Rinses : Hand washed items can be rinsed in this programme.	5,5 kg50-60 min	Rinse hold, Rinse plus, Delay start
Drain : Runs an empty cycle after a Rinse hold (or Night cycle plus).	5,5 kg0-10 min
Spin : A spin cycle from 400 to 800/600 2) after a Rinse hold (or Night cycle plus).	5,5 kg10-20 min	Delay start

1) Reference programme for test conforming to CEI 456 standard (60° Eco programme): 49 L / 1,04 kWh / 170 min 2) Depending on model.

Care and cleaning

Unplug the appliance before cleaning.

Descaling the appliance

To descale the appliance, use an appropriate non-corrosive product designed for washing machines. Read the product label for recommended amounts and how often descaling should be carried out.

The exterior

Use warm soapy water to clean the exterior of the appliance. Never use alcohol, solvents, or similar products.

Dispenser box

To clean, proceed as follows:

Object trap

Regularly clean out the object trap, which is located at the bottom of the drum:

Check that the filter is coupled well before closing the trap, and pull up and down the central wall.

Water inlet filters

To clean, proceed as follows:

Numerous checks were carried out on your appliance before it left the factory. However, should you notice a malfunction, please refer to the sections below before contacting the after-sales service.

function, please refer to the sections below before contacting the after-sales service.

Problems Causes
The washing machine doesn't start or doesn't fill:	the appliance isn't plugged in correctly, the electrical installation isn't working, there is a power failure,the lid of your appliance and the drum shutters aren't closed firmly,the programme start command hasn't been properly selected,the water supply has been cut off, the water inlet tap is closed,the water inlet filters are dirty,a red tab appears on the water inlet hose.
The appliance fills but emp-ties straight away:	the drainage U-piece is fixed too low (see installation section).
The washing machine doesn't rinse or doesn't em-pty:	the drain hose is blocked or bent,the object trap is obstructed,the out of balance detector has been activated : washing is unevenly distributed in the drum,the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have been selected,the height of the drainage U-piece is unsuitable.
You have found water around the washing machine:	too much detergent has caused foam to overflow,the detergent is unsuitable for machine washing,the drainage U-piece isn't attached correctly,the water inlet hose is leaking.
Wash is unsatisfactory:● the detergent is unsuitable for machine washing,there is too much washing in the drum,the wash cycle is unsuitable,there isn't enough detergent.
The appliance vibrates, is noisy:	all packaging have not been removed from the appliance (see installation section),the appliance isn't level and is unbalanced,the appliance is too close to the wall or furniture,washing is unevenly distributed in the drum, the load is too small,the appliance is in running in period.
The wash cycle is much too long:	the water inlet filters are dirty,the power or water supply has been cut off,the motor overheating detector has been activated,the water inlet temperature is lower than usual,the foam detection security system has been activated (too much detergent) and the washing machine has begun draining the foam,the out of balance detector has been activated: an extra phase has been added to distribute washing more evenly in the drum.
The washing machine stops during a wash cycle:	the water or electricity supply is defective,a Rinse hold has been selected,the drum shutters are open.
The lid doesn't open at the end of the cycle:	the temperature inside the drum is too high,the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into the drum when filling the dispenser box:	you have gone past the MAX indicator.
The “Start/Pause” pushbutton 1) flashes red 2):	the lid is not closed properly,the object trap is obstructed,the drain hose is blocked or bent,the drain hose is fixed to high (see "Installation" section),the drainage pump is blocked,the standpipes blocked,the water tap is closed, the water supply has been cut off.

1) On some models, the audible signals can sound. 2) After solving any problems, press the "Start/Pause" pushbutton to restart the interrupted programme.

Only use detergents and additives designed for use in a washing machine. We do not recommend mixing different types of detergents. This may spoil the washing. There are no restrictions on the use of powder detergents. Liquid detergents must not be used when a prewash has been

Only use detergents and additives designed for use in a washing machine. We do not recommend mixing different types of detergents. This may spoil the washing. There are no restrictions on the use of powder detergents. Liquid detergents must not be used when a prewash has been

selected. For cycles without prewash, they must be added via means of a dosing ball. Detergent tablets or doses must be placed in the detergent compartment of your appliance's dispenser box.

Technical Specifications

DIMENSIONS Height		850 mm
	Width	400 mm
	Depth	600 mm
LINE VOLTAGE /FREQUENCY POWER CONSUMPTION	230 V / 50 Hz	2300 W
WATER PRESSURE Minimum	Maximum	0,05 MPa (0,5 bar)0,8 MPa (8 bar)
Connection to water supply Type 20/27

Installation

Remove all protective packaging for transit before using for the first time. Keep in case needed for future transit: Transporting a non-secured appliance may damage internal components and cause leakages and malfunctions. The appliance can also be damaged through physical contact.

Unpacking

Untying

To install your washing machine at the same level as surrounding furniture, proceed as shown on picture 4.

Water supply

Install the supplied water inlet hose at the rear of your washing machine by proceeding as follows. Do not reuse an old hose. The water inlet hose can not be extended. If it is too short, please contact the after-sales service.

Open the water inlet tap. Check there are no leaks.

Drainage

Fit the U-piece on the drainage hose. Place everything in a drainage point (or in a sink) at a height of between 70 and 100 cm. Ensure it is positioned securely. Air must be able to enter the end of the hose, to avoid any risk of siphoning.

The drain hose must never be stretched. If it is too short, contact an engineer.

Electrical connection

This washing machine must only be connected in single-phased 230 V. Check the fuse size: 13 A for 230 V. The appliance must not be connected with an extension lead

or multi-plug adaptor. Ensure that the plug is earthed and that it is in accordance with current regulations.

Positioning

Position the appliance on a flat and hard surface in a ventilated location. Ensure the appliance does not come into contact with the wall or other furniture. Accurate levelling avoids vibrations, noise and prevents the appliance from moving when running.

Environment

Disposing of the appliance

All materials carrying the symbol are recyclable.

Dispose of them at a waste collection site (enquire at your local council) for collection and recycling. When disposing of your appliance, remove all parts which could be dangerous to others: cut off the power supply cable at the base of the appliance.

The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local council, your household waste disposal service or the shop where you purchased the product.

For more detailed information about recycling of this product, please contact your local council, your household waste disposal service or the shop where you purchased the product.

Protecting the environment

To save water and energy and therefore help protect the environment, we recommend the following:

• Whenever possible, use the appliance at full capacity and avoid partial loads.
• Only use the prewash and soak programmes for heavily soiled items.
• Use an appropriate amount of detergent for the hardness of the water, the size of the load and how soiled the washing is.