FC-26 - Controller Kramer - Free user manual and instructions
Find the device manual for free FC-26 Kramer in PDF.
| Product Type | Controller |
| Brand | Kramer |
| Model | FC-26 |
| Dimensions (WxDxH) | 19" x 9.84" x 1.73" (483 x 250 x 44 mm) |
| Weight | 2.5 kg (5.5 lbs) |
| Power Supply | 100-240V AC, 50/60Hz, internal |
| Power Consumption | 50W max |
| Inputs | 2x RS-232, 2x Ethernet (RJ-45), 4x IR, 4x Relay |
| Outputs | 2x RS-232, 2x Ethernet (RJ-45), 4x IR, 4x Relay, 2x K-NET |
| Control Protocols | Kramer Protocol 3000, TCP/IP, UDP |
| Programming Software | Kramer K-Config |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Humidity | 10% to 90% non-condensing |
| Mounting | 19" rackmount, 1U |
| Included Accessories | Power cord, rack ears, quick start guide |
| Certifications | CE, FCC, UL |
| Warranty | 3 years |
| Maintenance | Clean with dry cloth; do not use liquids |
| Safety Precautions | Use in dry environment; avoid moisture and condensation |
| Repairability | Repairs must be performed by qualified personnel |
Frequently Asked Questions - FC-26 Kramer
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USER MANUAL FC-26 Kramer
This guide helps you install and use your product for the first time. For more detailed information, go to http://bit.ly/k-prod-downloads to download the latest manual or scan the QR code on the left.
Step 1: Check what's in the box

FC-26 Ethernet Controller

1 Power adapter (5V DC)

1 IR Cable (C-A35M/IRE-10)

1 Quick Start Guide

4 Rubber feet

Step 2: Install the FC-26
Mount the device in a rack (using the optional rack adapter RK-3T available for purchase) or attach the rubber feet and place the device on a shelf.
Step 3: Connect the inputs and outputs
Always switch off the power to all devices before connecting them to your FC-26.

flowchart
graph LR
A["Projector"] --> B["RS-232"]
C["IR Emitter/Blaster"] --> D["1"]
D --> E["G Rx Tx"]
F["To RS-232 Device Control Port"] --> A
G["IR Emitter/Blaster"] --> H["2"]
H --> I["3"]
I --> J["4"]
J --> K["INTERNET"]
L["LAN"] --> M["5V DC"]
N["Android/iOS Device"] --> O["Factory RESET"]
Always use Kramer high-performance cables for connecting equipment to the FC-26.
Step 4: Connect the power

If the device does not receive power via PoE, connect the power adapter to the FC-26 and plug the power adapter it into the mains electricity.
Step 5: Configure and Operate the FC-26

Note: The FC-26 is dispatched from the factory with the DHCP enabled and a random IP address. This means that if the device is connected to a LAN, you must identify the IP address of the FC-26 in order to connect to it. This can be done by using K-LAN Configurator to discover the IP address of the FC-26. This is available for download from our website at http://www.kramerav.com.
To browse the FC-26 Web pages on taking the device out of the box, use the default host name "FC-26-xxxx", where xxxx are the last four digits of the serial number of the device.
Note: If you perform a factory reset, DHCP is disabled and the IP address of the device is set to 192.168.1.39.
To reset the device to its factory default settings:
- Turn off the power to the device.
- Press and hold the Reset button on the front panel.
- Turn on the power to the device while holding down the Reset button for a few seconds.
- Release the button.
The device is reset to the factory default settings.
To configure and operate the FC-26:
-
Using the embedded Web pages, configure the Ethernet controller:
-
Set DHCP or assign a static IP address
• Associate IP port(s) with serial port(s) -
Configure the serial port parameters
-
Configure virtual port(s) on the K-Touch control device/PC.
- Configure Ethernet connection(s) on the K-Touch control device/PC.
- Switch port(s) on the Ethernet Controller.
Contents
1 Introduction 1
2 Getting Started 2
2.1 Achieving the Best Performance 2
2.2 Safety Instructions 2
2.3 Recycling Kramer Products 3
3 Overview 4
3.1 About the Power over Ethernet Feature 6
4 Defining the FC-26 Ethernet Controller 7
5 Initial Configuration and Use Overview 9
5.1 Configuring the FC-26 Ethernet Controller 9
5.2 Configuring a Virtual Port on the PC 11
5.3 Setting Up an Ethernet Connection on the PC 11
6 Connecting the FC-26 12
6.1 Connecting via Ethernet 13
7 Remote Operation via the Web Pages 18
7.1 Browsing the Web Pages 18
7.2 Connected Clients Page 20
7.3 Device Settings Page 21
7.4 Communication Page 23
7.5 Serial Port Settings Page 24
7.6 IR Command Learner Page 25
7.7 Security Page 26
7.8 Logs Page 29
7.9 About Us Page 30
8 Configuring and Maintaining the FC-26 31
8.1 IR Learning 31
8.2 Resetting to the Factory Default Settings 32
8.3 Upgrading the Firmware 32
9 Technical Specifications 33
9.1 Data Handling Performance 34
9.2 Example Bandwidth Calculation 34
10 Default Communication Parameters 35
11 Kramer Protocol 3000 36
11.1 Kramer Protocol 3000 – Syntax 36
11.2 Kramer Protocol 3000 – Command List 39
11.3 Kramer Protocol 3000 – Detailed Commands 40
11.4 Parameters 61
Figures
Figure 1: FC-26 Controlling Devices Remotely Using K-Touch 3.0 over a LAN 5
Figure 2: FC-26 Ethernet Controller Front Panel 7
Figure 3: FC-26 Ethernet Controller Rear Panel 8
Figure 4: Connecting the FC-26 for Initial Configuration 9
Figure 5: Configuring a Remote Connection 11
Contents
Figure 6: Connecting the FC-26 Ethernet Controller 12
Figure 7: Local Area Connection Properties Window 14
Figure 8: Internet Protocol Version 4 Properties Window 15
Figure 9: Internet Protocol Version 6 Properties Window 15
Figure 10: Internet Protocol Properties Window 16
Figure 11: General Info Page 19
Figure 12: Connected Clients Page 21
Figure 13: Device Settings Page 22
Figure 14: Communication Page 23
Figure 15: Serial Port Settings Page 25
Figure 16: IR Command Learner Page 25
Figure 17: Security Page 26
Figure 18: Security Confirmation Popup 27
Figure 19: Authentication Required Popup 27
Figure 20: Security Activated Page 28
Figure 21: Logs Page 29
Figure 22: About Us Page 30
1 Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront video, audio, presentation, and broadcasting professionals on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!
Our 1,000-plus different models now appear in 13 groups that are clearly defined by function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers; GROUP 3: Control Systems; GROUP 4: Format/Standards Converters; GROUP 5: Range Extenders and Repeaters; GROUP 6: Specialty AV Products; GROUP 7: Scan Converters and Scalers; GROUP 8: Cables and Connectors; GROUP 9: Room Connectivity; GROUP 10: Accessories and Rack Adapters; GROUP 11: Sierra Video Products; GROUP 12: Digital Signage; GROUP 13: Audio, and GROUP 14: Collaboration.
Congratulations on purchasing your Kramer FC-26 Ethernet Controller that is ideal for use with Ethernet/RS-232 interfaces.
2 Getting Started
We recommend that you:
- Unpack the equipment carefully and save the original box and packaging materials for possible future shipment
- Review the contents of this user manual
- Use Kramer high performance high resolution cables

Go to http://www.kramerelectronics.com/support/product_downloads.asp to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).
2.1 Achieving the Best Performance
To achieve the best performance:
- Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables)
- Do not secure the cables in tight bundles or roll the slack into tight coils
- Avoid interference from neighboring electrical appliances that may adversely influence signal quality
• Position your Kramer FC-26 away from moisture, excessive sunlight and dust

This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
2.2 Safety Instructions

Caution: There are no operator serviceable parts inside the unit
Warning: Use only the Kramer Electronics input power wall adapter that is provided with the unit.
Warning: Disconnect the power and unplug the unit from the wall before installing
2.3 Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer's recycling arrangements in your particular country go to our recycling pages at http://www.kramerelectronics.com/support/recycling/.
3 Overview
The FC-26 is high-performance, easy-to-use, bidirectional hardware and software interface system for controlling RS-232 and IR-controllable devices via an Ethernet LAN.
These Ethernet to serial controllers bridge the gap between Ethernet infrastructures and serial communication devices by offering bidirectional Ethernet to serial and IR conversion. All setup and maintenance of the devices is done from built-in Web pages which are accessible using any common Web browser.
The FC-26 can receive K-Touch Ethernet-based per-IR port or per-serial port commands and convert them into IR/serial signals on the requested IR/serial port. Responses are sent back to all Ethernet connected panels.
In particular, the FC-26:
- Offers network connectivity that lets you connect a Kramer (or other) device via its RS-232 port to an Ethernet LAN
- Works in conjunction with K-Touch 3 for remote control of devices over an Ethernet LAN via IR or serial connections, (see Figure 1)
- Allows you to control up to two RS-232 devices via Ethernet from a PC, tablet, smartphone, and so on
- Allows you to control a device from multiple Ethernet points (PCs or remote controllers), via a LAN or the Internet
- Has IR learning capabilities
- Provides IR ports for device control via IR blasters/emitters
- Includes Windows ^ -based Virtual Port software for setting up virtual ports on a PC
• Supports static or dynamic (DHCP) IP addressing - Can act as a PoE receiver
- Has a USB port for upgrading the firmware
• Supports remote firmware upgrades via a LAN
- Is housed in a compact, Kramer TOOLS™ enclosure which can be mounted side by side in a 19-inch rack using suitable rack adapters

flowchart
graph TD
A["Smartphone 20"] -->|Must be Programmed| B["KRAMER TOOLS"]
B -->|Must be programmed| C["PC"]
B -->|IR| D["Protractor"]
B -->|RS-232| E["Desktop"]
F["Network"] -->|Ethernet| G["Server"]
Figure 1: FC-26 Controlling Devices Remotely Using K-Touch 3.0 over a LAN
Using K-Touch you can design advanced room-control and automation systems that can be operated from iOS or Android touch devices. K-Touch can be used to perform device discovery over the network as the FC-26 is set to be a DHCP client by default.
You can use the Kramer LAN Configurator software to discover devices that are attached to the network, including the FC-26.
The FC-26 includes the Virtual Serial Port Manager (Kramer VSPM) for compatibility with applications based on COM-port communication. Virtual Serial Port Manager:
- Makes the FC-26 compatible with all Windows®-based applications which require a physical COM port. This includes all versions of K-Router and other Kramer control applications. It lets you operate all RS-232 controllable devices via an Ethernet LAN using their existing PC software
- Allows virtual serial ports to operate like physical COM ports, that is, logical COM ports that behave exactly like a standard hardware COM port. In reality, it transparently reroutes the data using the TCP/IP network to the FC-26 interface via a virtual connection which you can emulate over the Ethernet or Internet
- Allows the creation of any number of serial ports on your PC which do not occupy any physical serial ports
3.1 About the Power over Ethernet Feature
Power over Ethernet passes electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to compatible devices.
4 Defining the FC-26 Ethernet Controller
Figure 2 defines the front panel of the FC-26.

Figure 2: FC-26 Ethernet Controller Front Panel
| # | Feature | Function | |
| 1 | F/W UPGRADE Mini USB Connector | Connect to a PC to perform a firmware upgrade | |
| 2 | IR IN Sensor | Sensor for IR learning | |
| 3 | ETH LEDs | CONNECT | Lights orange when the Ethernet port is connected |
| DATA | Flashes green when data is transferred over the Ethernet link | ||
| 4 | RS-232 LEDs | TX 1 | Lights green when data is transmitted on serial port 1 |
| RX 1 | Lights red when data is received on serial port 1 | ||
| 5 | TX 2 | Lights green when data is transmitted on serial port 2 | |
| RX 2 | Lights red when data is received on serial port 2 | ||
| 6 | IR OUT 1 ~ 4 LEDs | The associated LED lights green when the relevant IR port transmits data.Note: When IR learning is in progress, the four IR Out LEDs light and the FC-26 is unavailable for normal operation | |
| 7 | ON LED | Lights green when the unit is on | |
Figure 3 defines the rear panel of the FC-26.

Figure 3: FC-26 Ethernet Controller Rear Panel
| # | Feature | Function | |
| 1 | RS-232 6-pinTerminal Block | 1 | Connect to the first RS-232 controlled device |
| 2 | Connect to the second RS-232 controlled device | ||
| 2 | IR OUTPUTS 1 ~ 43.5mm Mini Jacks | Connect to IR blasters/emitters using cables up to 80 m (260ft) long | |
| 3 | ETHERNET RJ-45 Connector | Connect to a PC or other controller directly or via a LAN (see Section 6.1) | |
| 4 | FACTORY RESET Button | Press and hold while power-cycling the device to reset to factory default parameters, (see Section 10) | |
| 5 | 5V DC Connector | Connect to the 5V DC power supply, center pin positive. Not needed when the device is supplied power by a PoE provider | |
5 Initial Configuration and Use Overview
This chapter provides an overview of the initial configuration and basic operation of the FC-26 and comprises:
- Configuring the FC-26 (see Section 5.1)
- Configuring a virtual port on the PC (see Section 5.2)
- Configuring an Ethernet connection on the PC (see Section 5.3)

flowchart
graph TD
A["MacBook/Laptop"] -->|Ethernet| B["Android Device"]
B --> C["iOS Device"]
D["IEEE TOOL"] -->|Ethernet| E["ETH Cloud"]
Figure 4: Connecting the FC-26 for Initial Configuration
5.1 Configuring the FC-26 Ethernet Controller
Note: The FC-26 is dispatched from the factory with DHCP enabled and a random IP address. This means that in order to connect to the FC-26 on first installation, you need to identify what IP address has been automatically assigned to the
FC-26. This can be done by using K-LAN Configurator to discover the IP address of the FC-26. This is available for download from our website at
http://www.kramerav.com.
To browse the FC-26 Web pages on taking the device out of the box, use the default host name, (see Section 10).
To configure the FC-26:
- Connect the Ethernet port on the rear panel of the FC-26 to a PC, either directly or via a LAN, (see Section 6.1).
- Using a Web browser and the relevant IP address, browse the General Info home page (see Figure 11).
- Click on Device Settings to browse to the Device Settings page, (see Figure 13).
- Enter the time and date manually, or enter the Time server address for automatic time and date synchronization.
- Click Save Changes.
- Click on Communication to browse to the Communication page, (see Figure 14).
- Enter the IP address, mask and gateway for static IP addressing and Click Set. We recommend that you set a meaningful host name.
Note: If you have changed the IP from the default setting, you must reload the General Info home page again using the new IP address. - Click on Serial Ports Settings to browse to the Serial Port Settings page, (see Figure 15).
- Associate the required serial ports with their corresponding TCP/UDP settings.
- For each associated serial port, enter the serial port configuration parameters using the drop-down lists under Serial Configuration.
- Click Save Changes.
-
If required, click on Security to browse to the Security page.
-
Click ON to activate security.
The user name and password credentials popup appears. -
Enter the required user name and password.
5.2 Configuring a Virtual Port on the PC
If the control application cannot work with an Ethernet driver, download the Kramer VSPM from our Web site to set a virtual port for each local port on your FC-26.
The Kramer VSPM software lets you emulate virtual ports which normally would be present in the machine hardware. After setup, the virtual port lets you control Kramer machines via your PC.
5.3 Setting Up an Ethernet Connection on the PC
If the control application can directly connect to the Ethernet driver, select the host IP and port number according to your FC-26 configuration, as illustrated in Figure 5.

Figure 5: Configuring a Remote Connection
6 Connecting the FC-26

Always switch off the power to each device before connecting it to your FC-26. After connecting your FC-26, connect its power and then switch on the power to each device.

flowchart
graph TD
A["RS-232"] -->|To RS-232 Controlled Device| B["Projector"]
B --> C["Blu-ray Disk Player"]
B --> D["IR Blaster"]
B --> E["IR Emitter"]
B --> F["Multimedia Player"]
F --> G["Blu-ray Disk Player"]
F --> H["Android Device"]
F --> I["iOS Device"]
G --> J["ETH"]
H --> J
I --> J
Figure 6: Connecting the FC-26 Ethernet Controller
To connect the FC-26 as illustrated in the example in Figure 6:
- Connect the device to a LAN or PC via the RJ-45 Ethernet connector.
-
Connect up to two serially controlled devices, (for example, the control port of a switcher and a projector) to the 3-pin, RS-232 terminal blocks.
-
Connect IR emitters to the IR Outputs, (for example, two IR emitters for Blu-ray disk player and multimedia player control, and an IR blaster).
- If the FC-26 is not supplied with power by a PoE provider, connect the device to the power adapter and connect the power adapter to the mains electricity (not shown in Figure 6).
6.1 Connecting via Ethernet
You can connect to the FC-26 via Ethernet using either of the following methods:
- Directly to the PC using a crossover cable (see Section 6.1.1)
- Via a network hub, switch, or router, using a straight-through cable (see Section 6.1.2)
Note: If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions.
6.1.1 Connecting the Ethernet Port Directly to a PC
You can connect the Ethernet port of the FC-26 directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors.

This type of connection is recommended for identifying the FC-26 with the factory configured default IP address.
After connecting the to the Ethernet port, configure your PC as follows:
- Click Start > Control Panel > Network and Sharing Center.
- Click Change Adapter Settings.
- Highlight the network adapter you want to use to connect to the device and click Change settings of this connection.
The Local Area Connection Properties window for the selected network adapter appears as shown in Figure 7.

Figure 7: Local Area Connection Properties Window
- Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties. The Internet Protocol Properties window relevant to your IT system appears as shown in Figure 8 or Figure 9.

Figure 8: Internet Protocol Version 4 Properties Window

Figure 9: Internet Protocol Version 6 Properties Window
- Select Use the following IP Address for static IP addressing and fill in the details as shown in Figure 10.
For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39) that is provided by your IT department.

Figure 10: Internet Protocol Properties Window
- Click OK.
- Click Close.
6.1.2 Connecting the Ethernet Port via a Network Hub or Switch
You can connect the Ethernet port of the FC-26 to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors.
6.1.3 Connecting to the FC-26 via RS-232 or IR
To connect to the FC-26 via RS-232:
- Connect the RS-232, 3-pin, terminal block connectors on the rear panel of the FC-26 using 3-wire cable (pin TX to pin 2, RX to pin 3, and G to pin 5) to the RS-232 9-pin D-sub port on the devices to be controlled
To connect to the FC-26 via IR either:
- Connect an IR blaster to one of the IR Outputs and place it within 4m to 8m (13 to 26ft) and in line-of-sight of the device to be controlled
—OR—
- Connect an IR emitter cable to one of the IR Outputs and stick the emitter to the IR sensor on the device to be controlled
7 Remote Operation via the Web Pages
The embedded Web pages can be used to remotely operate the FC-26 using a Web browser and an Ethernet connection.
Before attempting to connect:
• Perform the procedures in Section 5.1 and in Section 6.1
- Ensure that your browser is supported (see Section 9)
7.1 Browsing the Web Pages
To browse the Web pages:
- Open your Internet browser. Type the IP address of the device (see Section 5.1) in the Address bar of your browser.

The Loading page appears followed shortly by the General Info page shown in Figure 11.
The General Info page displays the following:
- Model Name
- Firmware version
• Device serial number - Web page version
At the bottom left hand side of all pages there are Load/Save Configuration buttons. These allow you to save the current configuration and load any pre-saved configurations.

Figure 11: General Info Page
7.1.1 Loading and Saving Configurations
Loading and saving configurations can be performed using the buttons at the bottom left-hand side of the screen irrespective of which page is displayed.
To load a configuration:
- Click Load.
The Explorer window opens. -
Browse to the required file.
-
Select the required file and click Open.
The device is configured according to the saved preset.
To save the current configuration:
- Configure the device as required.
- Click Save.
The Save File window opens. - Browse to the required location to which to save the file.
- Enter the required name for the saved preset.
- Click OK.
The current configuration is saved.
Note: When using Chrome, the file is automatically saved in the Downloads folder.
7.2 Connected Clients Page
The Connected Clients page allows you to view the following details of any client devices connected via Ethernet to the FC-26:
- IP address
• The port it is connected to
• Method of connection - Whether or not Send Replies is enabled for the port

Figure 12: Connected Clients Page
7.3 Device Settings Page
The Device Settings page allows you to view the model name and time server status. You can also modify the following fields:
- Device name
• Device time, date, and time zone - Use a timeserver to set the time and date automatically using a (if the device is connected to the Internet), including the Time Zone and daylight savings time

Figure 13: Device Settings Page
The FC-26 has a built-in clock that can synchronize with a Time Server if required.
To enable Time Server synchronization:
- Browse to the Device Settings page by clicking Device Settings. The Device Settings page is displayed as shown in Figure 13.
- Click the Use Time Server ON button.
- Enter the IP address of the Time Server.
- Enter the time of day at which the FC-26 should synchronize with the Time Server.
- Click Save Changes.
7.4 Communication Page
The communication page allows you to:
- Turn DHCP for the device on and off
- Edit the IP settings for static IP addressing
Note: The default IP address setting for the device is DHCP.

Figure 14: Communication Page
After modifying any of the IP settings, click Set to save the changes.
7.5 Serial Port Settings Page
The Serial Port Settings page allows you to:
- Set the following Ethernet parameters for each Ethernet port:
■ Select TCP or UDP
IP port label
TCP keep-alive time: 0-3600sec (default 60sec) time internal, after which detected idle connection is disconnected
- Set the following serial parameters for each serial port:
Parity
Data bits
Baud rate
- Stop bits
- Select whether or not to send replies on the port to the new client

Figure 15: Serial Port Settings Page
7.6 IR Command Learner Page
The IR Command Learner page allows you to teach the FC-26 IR commands. These can be saved for later use.
Note: While learning is in progress, the four IR Out LEDS light and the FC-26 is not available for normal operation.

Figure 16: IR Command Learner Page
| # | Feature | Function |
| 1 | Command Name Field | Enter the required name for the command |
| 2 | Learning Timeout | Set the time that will elapse before the learning mode is exited if no command is received |
| 3 | Start Learning Button | Press to start the learning process.Note: While learning is in progress, the four IR Out LEDS light and the FC-26 is not available for normal operation. |
| 4 | Command Received Window | Displays the command string received during the process. This command can be copied/pasted to another application |
| 5 | Test Button and Port Selection Spinner | Select the port on which to test the learned command and press the Test button to start the test |
| 6 | Retrieve Last Command Button | Press to retrieve that last command learned |
| 7 | Load/Save Buttons | Press Load to retrieve a previously saved command. Press Save to save the current command |
7.7 Security Page
The Security page allows you to turn logon authentication on or off.

Figure 17: Security Page
When security is on, access to the Web pages is granted only on submission of a valid user and password. For default logon credentials see Section 10.
To activate Web page security:
- On the Security page, click ON.
The confirmation popup is displayed as shown in Figure 18.

Figure 18: Security Confirmation Popup
- Click OK.
The Authentication Required popup is displayed as shown in Figure 19.

Figure 19: Authentication Required Popup
-
Enter the default username and password.
-
Click OK.
-
Wait until the Web pages have reloaded. Click the Security page button.
The page show in Figure 20 is displayed.

Figure 20: Security Activated Page
- If required, click OFF to turn security off, or change the password and click Change.
7.8 Logs Page
The Logs page allows you to:
• View current logs
- Configure the logs
- Filter the logs
![General Info Connected Clients Device Settings Communication Serial Ports Settings Security Logs About Us Date Time Type Client Event 1947-11-20 06:42:58 INFO [Device Control] Listening on port 10000 -> units 1 1947-11-20 06:42:49 INFO [Device Control] Recovered listening port 5000 1947-11-20 06:42:49 INFO [Device Control] Removing listening port 5000 1947-11-20 06:42:49 INFO [Device Control] Removed unit 1 from listening port 5000 1947-11-20 06:42:45 INFO [Device Control] Add unit 2 to listening port 5000 1947-11-20 06:42:45 INFO [Device Control] Recovered listening port 5000 1947-11-20 06:42:45 INFO [Device Control] Removing listening port 5000 1947-11-20 06:42:38 INFO [Device Control] Removing listening port 10000 1947-11-20 06:42:38 INFO [Device Control] Removed unit 2 from listening port 10000 1947-11-20 06:42:34 INFO [Device Control] Listening on port 10000 -> units 2 1947-11-20 06:42:34 INFO [Device Control] Removing listening port 10000 1947-11-20 06:42:34 INFO [Device Control] Removed unit 2 from listening port 10000 1947-11-20 06:42:25 INFO [Device Control] Listening on port 10000 -> units 2 1947-11-20 06:42:25 INFO [Device Control] Recovered listening port 5000 1947-11-20 06:42:25 INFO [Device Control] Removing listening port 5000 1947-11-20 06:42:25 INFO [Device Control] Removed unit 2 from listening port 5000 1947-11-20 06:42:18 INFO [Device Control] Set serial 2 to 115200 BN1 1947-11-20 06:42:14 INFO [Device Control] Set serial 2 to 14400 BN1 LOG FILTER LOG CONFIG ✓ Device Control ✓ Device Control ✓ Tri Data ✓ Tri Data ✓ Rx Data ✓ Rx Data ✓ Errors Refresh Load/Save Configuration Load Save](/content/2026/05/1002222/images/e465cfa62515e4509fe24bee855aaa43cb94f57313f8af6f76341effc34ede97.jpg)
Figure 21: Logs Page
The display may not update automatically. Click Refresh to update the display.
Use the Log Filter check-boxes to select which events to display from the log. Use the Log Config check-boxes to select which events are recorded.
7.9 About Us Page
The About Us page displays the Web page version and the Kramer company details.

Figure 22: About Us Page
8 Configuring and Maintaining the FC-26
8.1 IR Learning
Note: While learning is in progress, the four IR Out LEDS light and the FC-26 is not available for normal operation.
At the start and end of learning a message is sent to all attached clients.
To perform IR learning, the IR remote control must be approximately five to seven centimeters (2" and 2.7") from the FC-26 front panel.
To teach the FC-26 an IR command:
-
Put the FC-26 in IR Learning mode either by sending the P3000 command, (see Section 11.2) or by using the Web pages, (see Section 7.6).
The four IR Out LEDs light, the device is no longer in normal operation, and the FC-26 sends an IR Leaning start message to all connected clients. -
Using the IR remote control, send the required command to the FC-26. The FC-26 processes the IR signal and generates the pronto code. When using the Web page for IR learning, the FC-26 also displays the learned command code on screen. (This command can be copied/pasted to other applications, for example, K-Touch when creating a driver.) The FC-26 then sends the IR Leaning stop message to all connected clients to indicate return to normal operation.
-
Optional—Test the command if using the IR Learning Web page. Test results are displayed on screen.
-
Save the learned command.
8.2 Resetting to the Factory Default Settings
To reset the device to its factory default settings:
- Turn off the power to the device.
- Press and hold the Reset button on the front panel.
- Turn on the power to the device while holding down the Reset button for a few seconds.
- Release the button.
The device is reset to the factory default settings.
8.3 Upgrading the Firmware
For instructions on upgrading the firmware see the "Kramer K-Upload User Manual".
9 Technical Specifications
| OUTPUTS: | 4 IR on 3.5mm mini jacks |
| PORTS: | 2 RS-232 serial on 3-pin terminal blocks1 Ethernet on an RJ-45 connector1 USB on a mini USB connector for programming |
| SUPPORTED SERIAL PORT BAUD RATES: | 1200, 2400, 4800, 9600, 19200, 38400, 57600, 15200bps |
| RS-232 COMMUNICATION: | Transparent up to 115200bps |
| IR EMITTER CABLE RANGE: | 80m (260ft) |
| SUPPORTED IR INPUT FREQUENCIES: | 20kHz to 60kHz |
| SUPPORTED IR OUTPUT FREQUENCIES: | 20kHz to 1.2MHz |
| MAXIMUM DATA HANDLING OF DEVICE: | Up to 150kbps (summed on all ports, see Section 9.1) |
| SUPPORTED WEB BROWSERS: | Windows 7 and higher:Internet Explorer (32/64 bit) version 11Firefox version 30Chrome version 35MAC:Chrome version 35Firefox version 27Safari version 7Android OS:Chrome version 35iOS:Chrome version 35Safari version 7 |
| POWER CONSUMPTION: | 5V DC, 230mA |
| OPERATING TEMPERATURE: | 0° to +40°C (32° to 104°F) |
| STORAGE TEMPERATURE: | -40° to +70°C (-40° to 158°F) |
| HUMIDITY: | 10% to 90%, RHL non-condensing |
| COOLING: | Convection |
| ENCLOSURE TYPE: | Aluminium |
| RACK MOUNT: | With optional rack adapter |
| DIMENSIONS: | 12cm x 7.5cm x 2.44cm(4.72" x 2.95" x 0.96") W, D, H |
| PRODUCT WEIGHT: | 0.182kg (0.4lbs) approx. |
| SHIPPING WEIGHT: | 0.43kg (0.95lbs) approx. |
| VIBRATION: | ISTA 1A in carton (International Safe Transit Association) |
| SAFETY REGULATORY COMPLIANCE: | CE |
| ENVIRONMENTAL REGULATORY COMPLIANCE: | Complies with appropriate requirements of RoHs and WEEE |
| INCLUDED ACCESSORIES: | Power adapter, IR Cable C-A35M/IRE-10 |
| OPTIONS: | 19" Rack adapter RK-3TIR Cables—C-A35M/2IRE-10, C-A35M/IRR-3,C-AS35M/AS35F-50, CA35M/IRE-10Bulk cable for serial control—BC-1T-300M |
| Specifications are subject to change without notice at http://www.kramerelectronics.com | |
9.1 Data Handling Performance
The FC-26 is designed to support mainly AV-relevant RS-232 communication.
These devices have overall data bandwidth limits which should be high enough in most AV installations to support the required communication bandwidth.
In extremely demanding cases, we recommend that you take into account the bandwidth limitations.
The total sustained data bandwidth that each device can handle for all ports simultaneously is 150kbps.
9.2 Example Bandwidth Calculation
The FC-26 has two serial ports. Each serial port can support up to:
• 150kbps / 2 = 75kbps
If each protocol commands is 100 bytes, (that is, 800 bits), you can safely send and receive a minimum of 96 commands per second on each serial port. This is shown using the following calculation:
(150kbps * 1024) / 800 bits / 2 = 96
The same calculation applies to all devices. A similar calculation applies when fewer ports are used at the same time where a higher bandwidth per port can be achieved.
In critical applications requiring a lossless data transfer, we recommend that communication on all the other ports is stopped when making a long file transfer (for example, when performing a firmware upgrade via one of the serial ports).
10 Default Communication Parameters
| RS-232Protocol 3000 | |
| Baud Rate: | 115200 |
| Data Bits: | 8 |
| Stop Bits: | 1 |
| Parity: | None |
Note: The FC-26 is dispatched from the factory with DHCP enabled and a random IP address. After performing a factory reset, the DHCP and the IP address are set to the values shown below.
| Ethernet | |
| DHCP: | Off |
| IP Address: | 192.168.1.39 |
| Host Name: | FC-26-xxxxwhere xxxx are the last four digits of the serial number of the device |
| Subnet Mask: | 255.255.0.0 |
| Gateway: | 192.168.0.1 |
| Maximum Simultaneous Connections: | 40 |
| TCP Port 1: | 5001 |
| TCP Port 2: | 5002 |
| UDP Port: | 50000 |
Default Logon Authentication
| Web Page Access | |
| User name: | Admin |
| Password: | Admin |
11 Kramer Protocol 3000
The FC-26 can be operated using serial commands from a PC, remote controller or touch screen using the Kramer Protocol 3000.
This section describes:
• Kramer Protocol 3000 syntax (see Section 11.1)
- Kramer Protocol 3000 commands (see Section 11.2)
11.1 Kramer Protocol 3000 – Syntax
11.1.1 Host Message Format
| Start | Address(optional) | Body | Delimiter |
| # | Destination_id@ | Message | CR |
11.1.1.1 Simple Command
Command string with only one command without addressing:
| Start | Body | Delimiter |
| # | Command SP Parameter_1,Parameter_2,... | CR |
11.1.1.2 Command String
Formal syntax with commands concatenation and addressing:
| Start | Address | Body | Delimiter |
| # | Destination_id@ | Command_1Parameter1_1,Parameter1_2,...|Command_2Parameter2_1,Parameter2_2,...|Command_3Parameter3_1,Parameter3_2,...|... | CR |
11.1.2 Device Message Format
| Start | Address(optional) | Body | delimiter |
| ~ | Sender_id@ | Message | CR LF |
11.1.2.1 Device Long Response
Echoing command:
| Start | Address (optional) | Body | Delimiter |
| ~ | Sender_id@ | Command SP [Param1,Param2 ...] result | CR LF |
CR = Carriage return (ASCII 13 = 0x0D)
LF = Line feed (ASCII 10 = 0x0A)
SP = Space (ASCII 32 = 0x20)
11.1.3 Command Terms
Command
A sequence of ASCII letters ('A'-'Z', 'a'-'z' and '-'').
Command and parameters must be separated by at least one space.
Parameters
A sequence of alphanumeric ASCII characters ('0'-9', 'A'-Z', 'a'-z' and some special characters for specific commands). Parameters are separated by commas.
Message string
Every command entered as part of a message string begins with a message starting character and ends with a message closing character.
Note: A string can contain more than one command. Commands are separated by a pipe ( ' |' ) character.
Message starting character
'#' – For host command/query
'~' – For device response
Device address (Optional, for K-NET)
K-NET Device ID followed by '@'
Query sign
'?' follows some commands to define a query request.
Message closing character
CR- For host messages; carriage return (ASCII 13)
CRLF – For device messages; carriage return (ASCII 13) + line-feed (ASCII 10)
Command chain separator character
When a message string contains more than one command, a pipe ('|') character separates each command.
Spaces between parameters or command terms are ignored.
11.1.4 Entering Commands
You can directly enter all commands using a terminal with ASCII communications software, such as HyperTerminal, Hercules, etc. Connect the terminal to the serial or Ethernet port on the Kramer device. To enter CR press the Enter key.
( LF is also sent but is ignored by command parser).
For commands sent from some non-Kramer controllers like Crestron, some characters require special coding (such as, /X##). Refer to the controller manual.
11.1.5 Command Forms
Some commands have short name syntax in addition to long name syntax to allow faster typing. The response is always in long syntax.
11.1.6 Chaining Commands
Multiple commands can be chained in the same string. Each command is delimited by a pipe character ("|"). When chaining commands, enter the message starting character and the message closing character only once, at the beginning of the string and at the end.
Commands in the string do not execute until the closing character is entered.
A separate response is sent for every command in the chain.
11.1.7 Maximum String Length
64 characters
11.2 Kramer Protocol 3000 – Command List
| Command | Description |
| # | Protocol handshaking |
| BUILD-DATE? | Read device build date |
| DEL | Deletes a file |
| DIR | List files |
| ETH-PORT | Sets protocol port |
| FACTORY | Restart the machine with the default |
| FORMAT | Format the file system |
| FS-FREE? | Print free file space |
| GET | Get file content |
| HELP | List of commands |
| IR-LEARN | Send IR learning command |
| IR-SND | Send IR command to port |
| IR-STOP | Stop IR command to port |
| LOGIN | Set/get protocol permission |
| LOGOUT | Demotes the terminal security level to minimum |
| LOG_LEVEL? | Gets current logging level |
| MACH-NUM | Set device ID |
| MODEL? | Read device model |
| NAME | Set/get device (DNS) name |
| NAME-RST | Reset device name to default |
| NET-DHCP | Set/get DHCP mode |
| NET-GATE | Set/get gateway IP |
| NET-IP | Set/get device IP address |
| NET-MAC? | Get the MAC address |
| NET-MASK | Set/get the device subnet mask |
| PASS | Set/get the password for login level |
| PROT-VER? | Get protocol version |
| RESET | Reset device |
| SECUR | Set/get current security state |
| SN? | Get device serial number |
| TIME | Set/get the time |
| TIME-LOC | Set/get local time offset from UTC/GMT |
| TIME-SRV | Set/get time synchronization from server |
| UART | Set/get a port serial parameters |
| VERSION? | Get firmware version number |
11.3 Kramer Protocol 3000 – Detailed Commands
This section lists the detailed commands applicable to the FC-26.
| Command - # | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | # | End User | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Protocol handshaking | #CR | |
| Get: | - | - | |
| Response | |||
| ~nn@SPOKCR LF | |||
| Parameters | |||
| Response triggers | |||
| Notes | |||
| Use to validate the Protocol 3000 connection and get the machine number | |||
| Command - BUILD-DATE? | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | BUILD-DATE? | End User | Public |
| Description | Syntax | ||
| Set: | Read device build date | #BUILD-DATECR | |
| Get: | - | - | |
| Response | |||
| ~nn@BUILD-DATESPdateSPtimeCRLF | |||
| Parameters | |||
| date - Format: YYYY/MM/DD where YYYY = Year, MM = Month, DD = Day time - Format: hh:mm:ss where hh = hours, mm = minutes, ss = seconds | |||
| Response triggers | |||
| Notes | |||
| Command - DEL | Command Type - File System | ||
| Command Name | Permission | Transparency | |
| Set: | DEL | Administrator | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Delete file | #DELSPfile_nameCR | |
| Get: | |||
| Response | |||
| ~nn@DELSPfile_nameSPOKCR LF | |||
| Parameters | |||
| file_name - name of file to delete (file names are case-sensitive) | |||
| Response Triggers | |||
| Notes | |||
| Command - DIR | Command Type - File System | ||
| Command Name | Permission | Transparency | |
| Set: | DIR | Administrator | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | List files in device | #DIRCR | |
| Get: | - | - | |
| Response | |||
| Multi Line:~nn@DIRCR LFfile_name TAB file_size SP bytes, SP ID: SP file_id CR LFTAB free_size SP bytes. CR LF | |||
| Parameters | |||
| file_name - name of filefile_size - file size in bytes. A file can take more space on device memoryfile_id - internal ID for file in file systemfree_size - free space in bytes in device file system | |||
| Response Triggers | |||
| Notes | |||
| Command - ETH-PORT | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | ETH-PORT | Administrator | Public |
| Get: | ETH-PORT? | End User | Public |
| Description | Syntax | ||
| Set: | Set Ethernet port protocol | #ETH-PORT _SP portType, ETHPort _CR | |
| Get: | Get Ethernet port protocol | #ETH-PORT? _SP portType _CR | |
| Response | |||
| ~hn@ ETH-PORT _SP portType, ETHPort, portNum _CR LF | |||
| Parameters | |||
| portType - TCP/UDPETHPort - TCP/UDP port number | |||
| Response Triggers | |||
| Notes | |||
| Command - FACTORY | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | FACTORY | End User | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Reset device to factory defaults configuration | #FACTORYCR | |
| Get: | - | - | |
| Response | |||
| ~nn@BUILD-DATESPdateSPtimeCRLF | |||
| Parameters | |||
| Response triggers | |||
| Notes | |||
| This command deletes all user data from the device. The deletion can take some time | |||
| Command - FORMAT | Command Type - File System | ||
| Command Name | Permission | Transparency | |
| Set: | FORMAT | Administrator | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Format file system | #FORMATCR | |
| Get: | - | - | |
| Response | |||
| ~nn@FORMATSP OKCRUF | |||
| Parameters | |||
| Response Triggers | |||
| Notes | |||
| Response could take some time (seconds) until formatting completes | |||
| Command - FS-FREE? | Command Type - File System | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | FS-FREE? | Administrator | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get file system free space | #FS-FREE?CR | |
| Response | |||
| ~nn@FS_FREESP free_sizeOR LF | |||
| Parameters | |||
| free_size - free size in device file system in bytes | |||
| Response Triggers | |||
| Notes | |||
| Command -GET | Command Type - File System | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | GET | Administrator | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get file | #GETSPfile_nameCR | |
| Response | |||
| Multi-line:~nn@GETSPfile_name, file_sizeSPREADYCR LFcontents~nn@GETSPfile_nameSPOKCR LF | |||
| Parameters | |||
| file_name - name of file to get contentscontents - byte stream of file contentsfile_size - size of file (device sends it in response to give user a chance to get ready) | |||
| Response Triggers | |||
| Notes | |||
| Command - HELP | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | HELP | End User | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get command list or help for specific command | 2 options:1. #HELPCR2. #HELPSPcommand_nameCR | |
| Response | |||
| 1. Multi-line: ~nn@Device available protocol 3000 commands: CR LF command, SP command... CR LFTo get help for command use: HELP (COMMAND_NAME) CR LF2. Multi-line: ~nn@HELPSPcommand: CR LF description CR LF USAGE: usage CR LF | |||
| Parameters | |||
| Response triggers | |||
| Notes | |||
| Command - IR-LEARN | Command Type - IR | ||
| Command Name | Permission | Transparency | |
| Set: | IR-LEARN | End User | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Send IR learning command | # IR-LEARN _SP CommandName,Timeout _CR | |
| Get: | - | - | |
| Response | |||
| ~nn@IR-LEARN _SP CommandName,IR_Status _CR LF | |||
| Parameters | |||
| CommandName - String: IR command name limited to 15 chars. Controlling device must send the correct name (whitespace or commas forbidden)Timeout - Timeout in seconds (1 to 60)IR_Status - (seeSection 11.4.4) | |||
| Response Triggers | |||
| Notes | |||
Command - IR-SND
Command Type - IR
Set: IR-SND
End User
Public
Get: -
- -
Set: Send IR command to port
IR-SND ^5 PortNum,Cmdid,CmdName,Repeat,
TotalPackages,PackageNum,ProntoCmdDat
Get: -
-
\~nn@IR-SND ^5 PortNum,Cmdid,CmdName,Status ^r_k
PortNum - [1..4] IR port transmitting the command. '*' broadcasts to all ports
Cmdid – serial number of command for flow control and response commands from device
CmdName – a string, the alias of the IR command. The controlling device is responsible for sending the correct name
Repeat – number of times the IR command is transmitted (limited to 50; repeats > 50 are truncated to 50)
TotalPackages – number of messages (packages) the original command was divided into, default = 1
PackageNum – the message (package) serial number (only valid when TotalPackages >1)
ProntoCmdDat – Pronto format command (in HEX format, no leading zeros, no '0x' prefix)
Status - 0=no error (see Section 11.4.3)
##IR-SND
3,1,1,1,1,0000,0067,0033,0000,0000,014b,003a,0013,003a,0014,003a,0014,003a,0014,0013,003a,003a,0014,0013,003b,003a,0013,0013,003a,003a,0014,0013,003a,003a,0014,0013,003b,003a,0014,0013,003b,003a,0014,0013,003a,003a,0014,0013,003b,0013,003a,003a,0013,003a,0014,0013,003a,0014,0013,003a,0013,003b,0013,003a,0013,003a,0013,025b,003a,0013,003a,0013,003a,0014,003a,0014,0013,003a,003a,0014,0013,003a,003a,0014,0013,003a,003a, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , .
Command – IR-STOP
Command Type - IR
Set: IR-STOP
End User
Public
Get: -
-
Set: Send IR stop command to port
IR-STOP PortNum,Cmdid,CmdName
Get: -
-
\~nn@IR-STOP PortNum,Cmdid,CmdName,Status
PortNum - [1..4] IR port transmitting the command. '*' broadcasts to all ports
Cmdid – serial number of command for flow control and response commands from device
CmdName – a string, the alias of the IR command. The controlling device is responsible for sending the correct name
Status - 0=no error (see Section 11.4.3)
| Command - LOGIN | Command Type - Authentication | ||
| Command Name | Permission | Transparency | |
| Set: | LOGIN | Not Secure | Public |
| Get: | LOGIN? | Not Secure | Public |
| Description | Syntax | ||
| Set: | Set protocol permission | #LOGIN _SP login_level, password _CR | |
| Get: | Get current protocol permission level | #LOGIN? _CR | |
| Response | |||
| Set: ~nn@LOGIN _SP login_level,password _SP OK _CR LFor~nn@LOGIN _SP ERR _SP 004 _CR LF(if bad password entered)Get: ~nn@LOGIN _SP login_level _CR LF | |||
| Parameters | |||
| login_level - level of permissions required (End User or Admin)password - predefined password (by PASS command). Default password is an empty string | |||
| Response triggers | |||
| Notes | |||
| For devices that support security, LOGIN allows to the user to run commands with an End User or Administrator permission levelIn each device, some connections can be logged in to different levels and some do not work with security at allConnection may logout after timeoutThe permission system works only if security is enabled with the “SECUR” command | |||
| Command - LOGOUT | Command Type - Authentication | ||
| Command Name | Permission | Transparency | |
| Set: | LOGOUT | Not Secure | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Cancel current permission level | #LOGOUTCR | |
| Get: | - | - | |
| Response | |||
| ~nn@LOGOUTSP OKCR LF | |||
| Parameters | |||
| Response triggers | |||
| Notes | |||
| Logs out from End User or Administrator permission levels to Not Secure | |||
| Command - MACH-NUM | Command Type - System | ||
| Command Name | Permission | Transparency | |
| Set: | MACH-NUM | End User | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Set machine number | #MACH-NUMSPmachine_numberCR | |
| Get: | - | - | |
| Response | |||
| ~nn@MACH-NUMSPmachine_numberOKCR LF | |||
| Parameters | |||
| machine_number - new device machine number | |||
| Response Triggers | |||
| Notes | |||
| Some devices do not set the new machine number until the device is restartedSome devices can change the machine number only from DIP-switches | |||
| Command - NAME | Command Type - System (Ethernet) | ||
| Command Name | Permission | Transparency | |
| Set: | NAME | Administrator | Public |
| Get: | NAME? | End User | Public |
| Description | Syntax | ||
| Set: | Set machine (DNS) name | #NAMESPmachine_nameCR | |
| Get: | Get machine (DNS) name | #NAME?CR | |
| Response | |||
| Set: ~nn@NAMESPmachine_nameSPOKCR LF | |||
| Get: ~nn@NAME?SPmachine_nameCR LF | |||
| Parameters | |||
| machine_name - String of up to 14 alpha-numeric chars (can include hyphen, not at the beginning or end) | |||
| Response Triggers | |||
| Notes | |||
| The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on) | |||
| Command - MODEL? | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | MODEL? | End User | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get device model | #MODEL?CR | |
| Response | |||
| ~nn@MODELSPmodel_nameCRLF | |||
| Parameters | |||
| model_name - String of up to 19 printable ASCII chars | |||
| Response triggers | |||
| Notes | |||
| Command - NAME | Command Type - System (Ethernet) | ||
| Command Name | Permission | Transparency | |
| Set: | NAME | Administrator | Public |
| Get: | NAME? | End User | Public |
| Description | Syntax | ||
| Set: | Set machine (DNS) name | #NAMESPmachine_nameCR | |
| Get: | Get machine (DNS) name | #NAME?CR | |
| Response | |||
| Set: ~nn@NAMESPmachine_nameSPOKCR LF | |||
| Get: ~nn@NAME?SPmachine_nameCR LF | |||
| Parameters | |||
| machine_name - String of up to 14 alpha-numeric chars (can include hyphen, not at the beginning or end) | |||
| Response triggers | |||
| Notes | |||
| The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on) | |||
| Command - NAME-RST | Command Type - System (Ethernet) | ||
| Command Name | Permission | Transparency | |
| Set: | NAME-RST | Administrator | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Reset machine (DNS) name to factory default | #NAME-RSTCR | |
| Get: | - | - | |
| Response | |||
| ~nn@NAME-RSTSPOKCR LF | |||
| Parameters | |||
| Response Triggers | |||
| Notes | |||
| Factory default of machine (DNS) name is “KRAMER_” + 4 last digits of device serial number | |||
| Command - NET-DHCP | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | NET-DHCP | Administrator | Public |
| Get: | NET-DHCP? | End User | Public |
| Description | Syntax | ||
| Set: | Set DHCP mode | #NET-DHCPSPmodeCR | |
| Get: | Get DHCP mode | #NET-DHCP?CR | |
| Response | |||
| Set: ~nn@ NET-DHCPSPmodeSPOKCR LF | |||
| Get: ~nn@ NET-DHCPSPmodeCR LF | |||
| Parameters | |||
| mode - 0 - Do not use DHCP. Use the IP set by the factory or using the IP set command1 - Try to use DHCP. If unavailable, use IP as above | |||
| Response triggers | |||
| Notes | |||
| Connecting Ethernet to devices with DHCP may take more time in some networksTo connect with a randomly assigned IP by DHCP, specify the device DNS name (if available) using the command “NAME”. You can also get an assigned IP by direct connection to USB or RS-232 protocol port if availableFor proper settings consult your network administrator | |||
| Command - NET-GATE | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | NET-GATE | Administrator | Public |
| Get: | NET-GATE? | End User | Public |
| Description | Syntax | ||
| Set: | Set Gateway IP | #NET-GATESPip_addressCR | |
| Get: | Get Gateway IP | #NET-GATE?CR | |
| Response | |||
| Set: ~nn@ NET-GATESPip_addressSPOKCR LF | |||
| Get: ~nn@ NET-GATESPip_addressCR LF | |||
| Parameters | |||
| ip_address - format: xxx.xxx.xxx.xxx | |||
| Response triggers | |||
| Notes | |||
| A network gateway connects the device via another network and maybe over the Internet. Be careful of security problems. For proper settings consult your network administrator | |||
| Command - NET-IP | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | NET-IP | Administrator | Public |
| Get: | NET-IP? | End User | Public |
| Description | Syntax | ||
| Set: | Set device IP address | #NET-IP _SP ip_address _CR | |
| Get: | Get device IP address | #NET-IP? _CR | |
| Response | |||
| Set: ~nn@ NET-IP _SP ip_address _SP OK _CR LF | |||
| Get: ~nn@ NET-IP _SP ip_address _CR LF | |||
| Parameters | |||
| ip_address - format: xxx.xxx.xxx.xxx | |||
| Response triggers | |||
| Notes | |||
| For proper settings consult your network administrator | |||
| Command - NET-MAC? | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | NET-MAC? | End User | Public |
| Description | Syntax | ||
| Set: | |||
| Get: | Get MAC address | #NET-MAC?CR | |
| Response | |||
| ~nn@NET-MACSP mac_addressCR LF | |||
| Parameters | |||
| mac_address - Unique MAC address. Format: XX-XX-XX-XX-XX where X is hex digit | |||
| Response triggers | |||
| Notes | |||
| Command - NET-MASK | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | NET-MASK | Administrator | Public |
| Get: | NET-MASK? | End User | Public |
| Description | Syntax | ||
| Set: | Set device subnet mask | #NET-MASKSPnet_maskCR | |
| Get: | Get device subnet mask | #NET-MASK?CR | |
| Response | |||
| Set: ~nn@NET-MASKSPnet_maskSPOKCR LF | |||
| Get: ~nn@NET-MASKSPnet_maskOR LF | |||
| Parameters | |||
| net_mask - format: xxx.xxx.xxx.xxx | |||
| Response triggers | |||
| The subnet mask limits the Ethernet connection within the local networkFor proper settings consult your network administrator | |||
| Notes | |||
| Command - PASS | Command Type - Authentication | ||
| Command Name | Permission | Transparency | |
| Set: | PASS | Administrator | Public |
| Get: | PASS? | Administrator | Public |
| Description | Syntax | ||
| Set: | Set password for login level | #PASS _SP login_level, password _CR | |
| Get: | Get password for login level | #PASS? _SP login_level _CR | |
| Response | |||
| ~hn@PASS _SP login_level, password _SP OK _CR LF | |||
| Parameters | |||
| login_level - level of login to set (End User or Administrator).password - password for the login_level. Up to 15 printable ASCII chars | |||
| Response triggers | |||
| Notes | |||
| The default password is an empty string | |||
| Command - PROT-VER? | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | PROT-VER? | End User | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get protocol version | #PROT-VER?CR | |
| Response | |||
| ~nn@PROT-VERSP3000:versionCR LF | |||
| Parameters | |||
| Version - XX.XX where X is a decimal digit | |||
| Response triggers | |||
| Notes | |||
| Command - RESET | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | RESET | Administrator | Public |
| Get: | - | - | - |
| Description | Syntax | ||
| Set: | Reset device | #RESETCR | |
| Get: | - | - | |
| Response | |||
| ~hn@RESETSP OKCR LF | |||
| Parameters | |||
| Response triggers | |||
| Notes | |||
| To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port. | |||
| Command - SECUR | Command Type - Authentication | ||
| Command Name | Permission | Transparency | |
| Set: | SECUR | Administrator | Public |
| Get: | SECUR? | Not Secure | Public |
| Description | Syntax | ||
| Set: | Set security | #SECURSPsecurity_modeCR | |
| Get: | Get current security state | #SECUR?CR | |
| Response | |||
| Set: ~nn@SECURSPsecurity_modeSPOKCR LF | |||
| Get: ~nn@SECURSPsecurity_modeCR LF | |||
| Parameters | |||
| security_mode – 1/ON - enables security, 0/OFF - disables security | |||
| Response triggers | |||
| Notes | |||
| The permission system works only if security is enabled with the “SECUR” command | |||
| Command - SN? | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | SN? | End User | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get serial number | #SN?CR | |
| Response | |||
| ~nn@SNSPserial_numberCRLF | |||
| Parameters | |||
| serial_number - 11 decimal digits, factory assigned | |||
| Response triggers | |||
| Notes | |||
| For new products with 14 digit serial numbers, use only the last 11 digits | |||
| Command - TIME | Command Type - System | ||
| Command Name | Permission | Transparency | |
| Set: | TIME | Administrator | Public |
| Get: | TIME? | End User | Public |
| Description | Syntax | ||
| Set: | Set device time and date | #TIMESPday_of_week, date, timeCR | |
| Get: | Get device time and date | #TIME?CR | |
| Response | |||
| ~nn@TIME SP day_of_week, date, time SP OK CR LF | |||
| Parameters | |||
| day_of_week - one of {SUN,MON,TUE,WED,THU,FRI,SAT}date - Format: DD-MM-YYYY.time - Format: hh:mm:ss | |||
| Response triggers | |||
| Notes | |||
| The year must be 4 digitsThe device does not validate the day of week from the dateTime format - 24 hoursDate format - Day, Month, Year | |||
| Command - TIME-LOC | Command Type - System | ||
| Command Name | Permission | Transparency | |
| Set: | TIME-LOC | End User | Public |
| Get: | TIME-LOC? | End User | Public |
| Description | Syntax | ||
| Set: | Set local time offset from UTC/GMT | #TIME-LOC _SP UTC_off,DayLight _CR | |
| Get: | Get local time offset from UTC/GMT | #TIME-LOC? _CR | |
| Response | |||
| ~hn@TIME-LOC _SP UTC_off,DayLight _CR LF | |||
| Parameters | |||
| UTC_off - Offset of device time from UTC/GMT (without daylight time correction)DayLight - 0 - no daylight saving time, 1 - daylight saving time | |||
| Response triggers | |||
| Notes | |||
| If the time server is configured, device time calculates by adding UTC_off to UTC time (that it got from the time server) + 1 hour if daylight savings time is in effectTIME command sets the device time without considering these settings | |||
| Command - TIME-SRV | Command Type - System | ||
| Command Name | Permission | Transparency | |
| Set: | TIME-SRV | End User | Public |
| Get: | TIME-SRV? | End User | Public |
| Description | Syntax | ||
| Set: | Set time synchronization from server | #TIME-SRVSPmode, srv_ip, sync_hourCR | |
| Get: | Get time synchronization settings | #TIME-SRV?CR | |
| Response | |||
| For Set: ~nn@TIME-SRVSPmode,srv_ip,sync_hourCR LFFor Get: ~nn@TIME-SRVSPmode,srv_ip,server_status,sync_hourCR LF | |||
| Parameters | |||
| Mode - 0 - disabled, 1 - enabledsrv_ip - time server IP addresssync_hour - hour in day for time syncserver_status - ON/OFF | |||
| Response triggers | |||
| Notes | |||
| Device must have a valid gateway (NTGT command) and DNS server (NTDNS command) | |||
| Command - UART | Command Type - Communication | ||
| Command Name | Permission | Transparency | |
| Set: | UART | Administrator | Public |
| Get: | UART? | End User | Public |
| Description | Syntax | ||
| Set: | Set com port configuration | # UART _SP COM_Num, baud_rate, data_bit, parity, stop_bit _CR | |
| Get: | Get com port configuration | # UART? _SP COM_Num _CR | |
| Response | |||
| Set: ~ nn@ UART _SP COM_Num, baud_rate, data_bit, parity, stop_bit _CR LF Get: ~ nn@ UART _SP COM_Num, baud_rate, data_bit, parity, stop_bit, serial1_type, 485_term _CR LF | |||
| Parameters | |||
| COM_Num - 1-4baud_rate - 9600 - 115200data_bit - 7-8parity - See Section11.4.1 Parity Typesstop_bit - 1-2serial1_type - 232/485 (see Section 11.4.2 Serial Types)485_term - 1/0 (optional - this exists exist only when serial1_type = 485) | |||
| Response triggers | |||
| Notes | |||
| In the FC-2x the serial port is selectable to RS-232 or RS-485 (usually serial port 1).If Serial1 is configured when RS-485 is selected, the RS-485 UART port is automatically changed | |||
| Command - VERSION? | Command Type - System-mandatory | ||
| Command Name | Permission | Transparency | |
| Set: | - | - | - |
| Get: | VERSION? | End User | Public |
| Description | Syntax | ||
| Set: | - | - | |
| Get: | Get firmware version number | #VERSION?CR | |
| Response | |||
| ~nn@VERSIONSPfirmware_versionCR LF | |||
| Parameters | |||
| firmware_version - XX.XX.XXXX where the digit groups are: major.minor.build version | |||
| Response triggers | |||
| Notes | |||
11.4 Parameters
11.4.1 Parity Types
| Number | Value |
| 0 | No |
| 1 | Odd |
| 2 | Even |
| 3 | Mark |
| 4 | Space |
11.4.2 Serial Types
| Number | Value |
| 0 | 232 |
| 1 | 485 |
11.4.3 IR Transmit Status
| Number | Value |
| 0 | IR_SENT |
| 1 | IR_STOP |
| 2 | IR_BUSY |
| 3 | IR_WRONG_PARAM |
| 4 | IR-NOTHING_TO_STOP |
11.4.4 IR Status
| Number | Value |
| 0 | Sent |
| 1 | Stop |
| 2 | Done |
| 3 | Busy |
| 4 | Wrong Parameter |
| 5 | Nothing to Stop |
| 6 | Start |
| 7 | Timeout |
| 8 | Error |
LIMITED WARRANTY
The warranty obligations of Kramer Electronics for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long Does this Coverage Last
Seven years as of this printing; please check our Web site for the most current and accurate warranty information.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What Kramer Electronics will do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
-
Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
-
Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product.
-
Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
What Kramer Electronics will not do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy under this Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, please visit our web site at www.kramerelectronics.com or contact the Kramer Electronics office nearest you.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required. You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.
If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation on Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A 'CONSUMER PRODUCT' UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.
This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, please visit our Web site at
www.kramerelectronics.com or contact a Kramer Electronics office from the list at the end of this document.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.

For the latest information on our products and a list of Kramer distributors, visit our Web site where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
Web site: www.kramerelectronics.com
E-mail: info@kramerel.com





SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing

P/N: 2900-300463

Rev: 3