P3225-VE Mk II - Overvågningskamera AXIS - Gratis brugsanvisning og manual

BRUGSANVISNING P3225-VE Mk II AXIS

AXISP3225-VEMkIINetworkCamera

Aboutthisdocument

Thismanualisintendedforadministratorsandusersofthe AXISP3225-VEMklllFixedDomeNetworkCamera, andisapplicableto firmware6.30andlater.Itincludesinstructionsforusingandmanaging theproductoryournetwork.Previousexperienceofnetworking willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor Linux-basedsystemsmayalsobebeneficial, fordevelopingshellscripts and applications.Laterverersionsofthisdocumentwillbepostedtothe Axiswebsite, asrequired.Seealsotheproduct'sonlinehelp, available viatheweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthelawsinyourlocalregionbeforeusingthisproduct forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofficefanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnical or typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyfanyakindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandfitnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidental or consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem "About"intheproduct'suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/

EquipmentModifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains nouser-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks to trademark applications of AxisAB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarkor registeredtrademarksofOracleand/oritsaffiliates.UPnP ^TM i ^a certificationmarkoftheUPnP ^TM ImplementersCorporation. SD,SDHCandSDXCaretrademarkorsorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD, miniSDHC,microSDHC,microSDXCarealltrademarksorregistered trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives monizedstandards:

- Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See Electromagnetic Compatibility (EMC) on page 2.

LowVoltage(LVD)Directive2014/35/EUSeSafetopaga

- Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and Recycling on page 3. Acopy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information on page 3.

Electromagnetic Compatibility(EMC)

This equipment has been designed and tested to fulfill applicable standards for:

- Radiofrequencyemissionwheninstalledaccordingtothe instructionsandusedinitsintendedenvironment.

- Immunitytoelectricalandelectromagneticphenomenawhen installedaccordingtotheinstructionsandusedinitsintended environment.

USA

Usinganunshieldednetworkcable(UTP)—Thisequipmenthas beentestedusinganunshieldednetworkcable(UTP)andfoundto complywiththelimitsforaClassAdigitaldevice,pursuanttopart 15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable protectionagainstharmfulinterferencewhentheequipmentis operatedinacommercialenvironment.Thisequipmentgenerates, uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand usedinaccordancewiththeinstructionmanual,maycauseharmful interferencetoradiocommunications.Operationofthisequipmentina residentialareaislikelytocauseharmfulinterferenceinwhichcase theuserwillberequiredtocorrecttheinterferenceathisownexpense.

Usingashieldednetworkcable(STP)—Thisequipmenthasalso beentestedusingashieldednetworkcable(STP)andfoundtocomply withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe FCCRules.Theselimitsaredesignedtoprovidereasonableprotection againstharmfulinterferenceinaresidentialinstallation.This equipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycause harmfulinterferencetoradiocommunications.However,thereisno guaranteeethatinterferencewillnotoccurinaparticularinstallation.If thisequipmentdoescauseharmfulinterferencetoradioortelevision reception,whichcanbedeterminedbyturningtheequipmentoffand on,theuserisencouragedtotrytocorrecttheinterferencebyoneor moreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

- Increase these separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that which there receiver is connected.

- Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Tobeusedinaresidentialareaorademandingelectricalenvironment, theproductshallbeconnectedusingashieldednetworkcable(STP) thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatis properlygrounded.CetappareilnumériqueestconformeàlanormeCANNMB-3(classB).Leproduitdoîtêtreconnectéal'aided'uncâble réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofEN55032. The product shall be connected using ashieldednetworkcable(STP) that is properly grounded.

Thisproductfulfillstherequirementsforemissionandimmunity accordingtoEN50121-4andIEC62236-4railwayapplications.

This product fulfill therequirements for immunity according to EN61000-6-1 residential, commercial and light-industrial environments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN55024officeandcommercialenvironments.

Australia/NewZealand

This digitalequipmentfulfills therequirements for RFemission according to the Class B limit of AS/NZSCISPR32. The product shall

beconnectedusingashieldednetworkcable(STP)thatisproperly grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。本製品は、シールドネットワークケーブル(STP)を使用して接続してください。また適切に接地してください。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and IEC/EN/UL60950-22,SafetyofInformationTechnology Equipment.Theproductshallbegroundedeitherthroughashielded networkcable(STP)orotherappropriatemethod.

Battery

TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower supplyforitsinternalreal-timeclock(RTC).Undernormalconditions thisbatterywilllastforaminimumoffiveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoresetateverypower-up.Whenthebatteryneedsreplacing,alogmessagewillappearintheproduct'sserverreport.Formoreinformationabouttheserverreport,seetheproduct'ssetuppagesorcontactAxissupport.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axissupport at www.axis.com/techsupfor assistance.

Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene glycoldimethylether(EGDME),CASno.110-71-4.

WARNING

• Riskofexplosionifthebatteryisincorrectlyreplaced.
• Replaceonlywithanidenticalbatteryorabatterywhichis recommendedbyAxis.
• Disposeofusedbatteriesaccordingtolocalregulationsor thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste. Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicablein theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbesposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative dministrationontheControlofPollutionCausedbyElectronic mationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:[phone]

Fax:[phone]

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channel to ensure a rapid response. If you are connected to the Internet, you can:

• downloaduserdocumentationandsoftwareupdates
  • findanswerstoresolvedproblemsintheFAQdatabase.Search byproduct, category, orphrase
  • reportproblemstoAxissupportstaffbyloggingintoyourprivate supportarea
• chatwithAxissupportstaff
• visitAxisSupportatwww.axis.com/techsup/

WarrantyInformation

ForinformationaboutAxis'productwarrantyandtheretorelated information,seewww.axis.com/warranty/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.

SafetyInformation....6

HazardLevels....6

OtherMessageLevels....6

HardwareOverview....7

ConnectorsandButtons....7

LEDIndicators......8

AccesstheProduct....9

AccessfromaBrowser....9

AccessfromtheInternet....9

SettheRootPassword....10

CameraOrientation....10

SetPowerLineFrequency....10

TheLiveViewPage....1 1

MediaStreams

HowtoStreamH.264....13

MJPEG....13

AXISMediaControl(AMC)....13

AlternativeMethodsofAccessingtheVideoStream....14

SetUptheProduct....16

BasicSetup....16

Setfocusandzoom....16

Video....17

SetUpVideoStreams....17

Aboutstreamprofiles....20

AboutONVIFmediaprofiles....20

CameraSettings....20

ViewArea 22

Aboutoverlays....23

Aboutprivacýmasks....25

Configure the liveViewPage

PTZ(PanTiltZoom)....28

Aboutpresetpositions....28

Aboutguardtours....28

Advanced....29

ControlQueue....30

Detectors

Aboutcameratampering....31

Applications

ApplicationLicenses....32

UploadApplication....32

ApplicationConsiderations....32

AXIS/idedMotionDetection

Considerations....34

StartandStoptheApplication....34

ConfigureApplication....34

UsingtheApplicationinanActionRule....37

Events....39

SetUpActionRules....39

Add Recipients....41

CreateSchedules....43

SetUpRecurrences....43

Recordings

FindRecordings....44

PlayRecording....44

ExportVideoClip....45

ContinuousRecording....45

Languages....46

SystemOptions....47

Security......47

Date&Time....49

Network....50

TableofContents

Storage....55

Maintenance....57

Support....58

Advanced....58

ResettoFactoryDefaultSettings....59

Troubleshooting......60

ChecktheFirmware....60

UpgradetheFirmware....60

Symptoms, Possible Causes and Remedial Actions......61

TechnicalSpecifications....64

PerformanceConsiderations....64

SafetyInformation

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

⚠ WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.

NOTICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

Important

Indicatessignificantinformationwhichisessentialfortheproducttofunctioncorrectly.

Note

Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

HardwareOverview

1 StatusLEDindicator
2 Controlbutton
3 Networkconnector(PoE)
4 SDmemorycardslot
5 Partnumber(P/N)&Serialnumber(S/N)

ConnectorsandButtons

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NOTICE

Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashieldednetwork cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttotherenetworkandthatareroutedoutdoors orindemandingelectralenvironmentsshallbeintendedfortheirspecificuse.Makesurethatthenetworkdevices areinstalledinaccordancewiththemanufacturer'sinstructions.Forinformationaboutregulatoryrequirements,see ElectromagneticCompatibility(EMC)onpage2.

SDcardslot

NOTICE

• Riskofdamage to SDcard. Donotuses harptools, metal objects are excessive force when inserting or removing the SDcard. Use your fingersto insert and remove the card.
• Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror unmounttheSDcardfromtheAxisproduct'swebpagesbeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,see www.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.

Thecontrolbuttonisusedfor:

- Resetting the product to factory default settings. See page 59.

Connecting an AXISided Hosting System service Page 5 to connect press and hold the button for about seconds until the Status LED flashes green.

Connecting to AXIS Interne Dynamic DNS Service Seepage 5 To connect press and hold the button for about seconds.

LEDIndicators

StatusLED	Indication
Unlit	Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber	Steadyduringstartup.Flashesduringfirmwareupgrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:

• InternetExplorer ^® withWindows ^®
• Safari ^ withOSX ^
• Chrome TM orFirefox® withotheroperatingsystems.

ToviewstreamingvideoinInternetExplorer, allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams. ThelicenseisautomaticallyinstalledwithAMC. Theadministratorcandisabletheinstallationofthedecoderstoppreventinstallationofunlicensedcopies.

Note

- QuickTime ^TM is also supported for viewing H.264 streams.

AccessfromaBrowser

1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser'sLocation/Addressfield.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.

If you donot know the I paddress, use AXISIP Utility to locate the product on thenetwork. For information about how to discover and assign I paddress, the document Assign I P Address and Access the video Stream or Axis Support web at www.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark, gotoSafari>Preferences.

1. Enteryourusernameandpassword.Ifthisisthefirsttimetheproductisaccessed,therootpasswordmustfirstbe configured.Forinstructions,seeSettheRootPasswordonpage10.
2. The product'sLiveViewpageopensinyourbrowser.

Note

The controls and layout of the liveView pagemay have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own liveView page.

Accessfromthelnternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust configureyournetworkroutertoallowincomingdatatrafficctotheproduct.Todothis,enabletheNAT-traversalfeature,which wilattemptautomaticallyconfiguretheroutetallowaccesstheproductThisenabledronSetupSystemOptions>Network>TCP/IPAdvanced.

FomoreinformationedNATraversa(portmappingforPv4orpage5SeAlsoAXISnterneDynamidDNServicat www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

Tacces the Axi product you must the password for the default administrator user of this sloner the Configure Root Passworddialog, which opens when the product is accessed for the first time.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certificate. HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafficbetweenwebbrowsersandservers.The HTTPscertificateensuresencryptedexchangeofinformation.SeeHTTPSonpage48.

The default administrator usenameroortpermanent and cannot be deleted the password for root host the product must be reset which factory default setting See Reset Factor Default Settings page 59.

TosetthepasswordviaastandardHTTPconnection, enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1. ClickUseHTTPS.
   A temporary certificate(validforoneyear)iscreated,enabling encryptionofalltraffictoandfromtheproduct,andthe passwordcannowbesetsecurely.
   2.Enterapasswordandthenre-enterittoconfirmthespelling.
   3.ClickOK.Thepasswordhasnowbeenconfigured.

CameraOrientation

ThisettingsdefinedthfirstimethoproductsaccessedDependingprhowtheAxisproductinstalledselecteilingwall

Tochangethesesettings, the product must be restored to the original factory default settings. To restore restore the product, goto SetupSystemOptions Maintenance product's web pages. For information about these and restored Maintenance page 57.

Camera Orientation

How is this camera mounted?

OK

This camera works differently depending on if it is wall mounted or ceiling mounted. Make sure to select the correct camera orientation before saving.

SetPowerLineFrequency

Powelin frequency set the first time the Ax product accessed and only changed from Plain Config(se page 59) or by resetting the product to factory default.

Select the power line frequency (50Hz or 60Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.

Note

Powerline frequency varies depending on geographic region. The Americas usually use 60Hz, whereas most other parts of the world use 50Hz. Local variations could apply. Always check with the local authorities.

TheLiveViewPage

The controls and layout of the liveView pagemay have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page. The following provides an overview of each available control.

ControlsontheLiveViewPage

Click the viewsize button to show the image useful size (right button) to scale down the image to fit the browser window (left button).

ClickWDRortenableVDRintensebacklightconditionsClickWDRoffalisableVDRnow lightconditionsforoptimalexposure.

SelectstreamprofileoftheLiveViewpagefromthStreamProfiledrop-downlistEoinformation abouthowtoconfigurestreamprofiles,seepage20.

Us the Manual Trigger button trigger an action rule from the live View page information about how to configure and enable the button, see Manual Trigger on page 1 1.

ClickSnapshot=av=snapshotthevideimageThisbuttonprimarilyntendedfousewhen theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewConfig>ActionButtons.

The product'sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically. If required the heater can be activated manually by clicking the heate button to show the button, go SetupLivViewConfigUndeActionButtons; select Showheate button and specify the number of minutes the heaters should be activated.

ManualTrigger

The ManualTriggerused triggeraction rule from the LiveView page. The manual trigger can be used to validate actions during product installation and configuration.

Toconfigurethemanualtrigger:

1. GotoSetup>Events.
   2.ClickAddtoaddanewactionrule.
   MonthTriggedrop-downlistselectnpuSignal.
2. From these second drop-downlist, select Manual Trigger.
3. Select the desired action and configure the other settings as required.

Formoreinformationaboutactionrules,seeEventsonpage39.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewConfig.

UndeActionButtonsselecShowmanuatriggebutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewetoolbarsavailableInterneExploreonlySeeAXISMediaControl(AMC)brpage1fromore information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.

Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape or the computer keyboard to cancel full screen view.

TheRecordbuttonusedrecordthecurrentvidestreamonyoucomputerThelocationwherthecordingsavedcarspecifiedrtheAMControlPaneEnablethisbutorfromLiveViewConfigVieweSettings.

PTZControls

Note

These controls are available to digit aPTZ enabled that selected view are based on view area page 22.

With the PTZControlQueue enabled the time each user is a control of the PTZ settings limited. Click button to request release a control of the PTZ control the PTZ control Queue setup and PTZ Control Queue.

Click the EmulatjoystickmodeButtonandclickthemagctomovethecameraviewithdirectionofthemousepointer.

Click the Centemode button and click the image to cent the camera view that position.

Thecentermodebuttoncouldalsobeusedtozoominonaspecificarea.Clickintheimageanddragtodrawa rectanglesurroundingtheareatobemagnified.Tozoomout,rotatethemousewheel.

Toviewaspecificviewareaorpresetposition,selectitfromtheSourcelist.

ParandilbarsUse the arrow to parandil the camera view or clicon position that bat ste the camera view to that position.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

The PTZ control can be disabled under PTZ Advanced ControlsseeControlspage29.

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethetypeyouuse.

TheLiveViewpageintheproductprovidesaccessoH.264andMotionJPEGvideostreams,andtothelistofavailablestream profiles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file. Or seen another way, much higher video quality can be achieved for a given bitrate.

Deciding which combination of protocols and method stoused depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

UnicastRTP	Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.	Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotraffic onthenetworkuntilaclientconnectsand requeststhestream.Notethatthereareamaximumof10 simultaneousunicastconnections.
RTPoverRTSP	Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletoconfigure firewallstoallowRTSPtraffic.
RTPoverRTSPoverHTTP	Thisunicastmethodcanbeusedtotraverse firewalls.Firewallsarecommonlyconfiguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
MulticastRTP	Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped.Multicastingprovidesthemostefficientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconfiguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10 simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedintheAMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecificrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

This formatusesstandardJPEGstillimagesforthevideostream. These images are displayed and updated at a rather sufficient to create stream that shows constantly updated motion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXISMediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

TheAMCControlPanelcanbeusedtoconfigurevariousvideosettings.PleaseeseetheAXISMediaControlUser'sManualformore information.

TheAMCControlPanelisautomaticallyinstalledonfirstuse,afterwhichitcanbeconfigured.OpentheAMCControlPanelfrom:

- WindowsControlPanel(fromtheStartscreenorStartmenu)

Alternatively right-click the video image Interne Explore and click Settings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

MotiodPEGervepush(ifupported by the client Chromo Firefox;for example) This option maintains a proper HTTP connection to the browser and sends data as and when required, for as long as required.

StiJPEGImageinbrowserEntethepathhttp:///axis-cgi/jpg/image.cgi

WindowMedPlayerThisrequiresAXISMediaControlandH.264lecodetobinstalledThefollowingpaths canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp

- QuickTime TM. The following pathscanbeused:

-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp

Note

• =IPaddress
  •TheAxisproductsupportsQuickTime6.5.1andlater.
• QuickTimemayaddlatencytothevideostream.
• It maybe possible to use other player's view the H.264 stream using the paths above, although Axis does not guarantee this.

SetUptheProduct

The Axproduct are configured by users with administrator operator rights to the product's setup pages, including the copyright-hand corner of the Live View page.

- Administratorshaveunrestrictedaccesstoallsettings.

Operator have restricted access settings used per page 47

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage47.
2.TCP/IP.Seepage50.
3. Date&Time.See page49.
4.VideoStream.Seepage17.
5.Focus&Zoom.See page 16.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

Setfocusandzoom

1. Install the camera as described in the Installation Guide.
   2.Goto>.
   OrthBasicabsethezoomevelusinghølider.

Note

Movementsinfrontofthecamerashouldbeavoidedwhenperformingautofocus.

4.ClickPerformautofocus.
5. If the result is not satisfactory, goto the Advanced tab.

OntheAdvancedtab, focuscanbeadjustedmanually:

OlicOpenirisopertheristotsmaximumpositionThisgiveshsmallestdepthfieldandprovidestbest conditionsforfocusing.

1. FocusissetintheFocuswindow. Use themousetomove and resize the focus window.
2. ClickintheFocuspositionbartofocusonadesiredlocation.
3. Whensatisfied, clickEnableiristoenabletheiris.

Video

ItispossibletoconfigurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.See page 17.
- Streamprofiles.See page20.
•ONVIFMediaProfiles.Seepage20.
- Camerasettings.See page20.
•Viewareas.Seepage22.
• Overlayimage.Seepage23.
- Privacymask.See page25.

SetUpVideoStreams

Toetuphproduct'sidestreamsgdVideoVideStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

• Image.Seepage17.
  •H.264.Seepage18.
• Zipstream.Seepage19
• MJPEG.Seepage20.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage. Thepixelcounterisusefulinsituationswherethereis aspecificsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

When setting a video stream setup, video streams or page 1. UndePreview clic Open and select this show pixel counterption enable the rectangle in the image Us thermous domov and size the rectangle pent the number pixels in the Width and height fields and click Apply.

- When accessing theLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

The defaultmagsettings can be configured under Video+VideoStreamSelectdImageTab.

The followingsettingsareavailable:

- Resolution.Selectthedefaultresolution.

CompressionThe compression leve affect the image quality bandwidth and file size saved images should be the compression, the higher the image quality with higher bandwidth requirements and larger filesizes.

• Mirrorimage.lfrequired, theimagecanbemirrored.
• Rotateimage.lfrequired, theimagecanberotated.

Maximunframeate avoid bandwidth problems the frame at allowed each viewer and limited of fixed amount Alternatively the frame at car between which means the Axiproduct always delivers the highest framerate possible under the current conditions.

OverlayettingSeeAboutoverlaytextbrpag23.

ClickSavetoapplythenewsettings.

AboutH.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasl-framesandP-frames.Anl-frameisacompleteimage,whereas P-framesonlycontainthedifferencesfrompreviousframes.

AboutGOPlength

AGroupofPictures(GOP)containsonel-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes betweentwol-frames.

If you set the GOP length and the framerate equally you will get one GOP per second. If you can get the GOP length to a higher value you will get more small-sized P-frames and less bigsized I-frames while keeping the same framerate. In other words, a high GOP-length values saves bandwidth, but the video quality may decrease. Allow GOP-length value increases the video quality but needs more bandwidth.

AboutH.264profiles

TheAxisproductsupportsthefollowingH.264profile(s):

BaselineUschBaselinprofiletheliendo not support CABACentropy coding.

MainTheMainprofileuseCABAGandprovidesbettercompressionwithmaintainedvideoquality,requires larger amountofprocessingpowertodecodethantheBaselineprofile.

HighTheHighprofileprovideshighercompressiorthatbothMainandBaselinoprofilesbutequiresmoreprocessing powertodecode.Highprofilesupports8x8blocks,whichreducesthebitratefurthercomparedtotheMainprofile.

Aboutbitratecontrol

Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.

The built-inbitrate controlled combination with Zipstream see About Zipstream or page 19. We recommend using high bitrate limitto enable the full potential of Zipstream.

Aboutvariablebitrate

Variablebitrate(VBR)adjust thebitrate according the image complexity Wherthe activity in the scene increases VBR adjusts the bitrate according to the complexity, using up more bandwidth for increased activity in the scene, and less for lower scene activity. Variablebitrate is suitable if there is asurplus in bandwidth, where the increased bitrate may not be an issue.

Aboutmaximumbitrate

If you have limited bandwidth, were recommend Maximum bitrate (MBR). MBR allows youto set target bitrate to control the bandwidth consumption. The target value limit the bitrate, but it maintains a flexibility to be able to prioritize a continuous video stream. Consequently, the frameratemight need to go down and the image quality might decrease. Toply compensate forth this, you can select which variables shall be prioritized. Not setting a priority mean that framerate and image quality are equally affected.

HowtosetanH.264profile

The changing settings for H.264 stream that lo use stream profileg to videoAudioVideoStreamH.264.

Video

1. To increase or decrease the number of frames per GOP, set the GOP length.
2. SelectoneoftheH.264profiles.
3. Selectonofthefollowing:

-Variablebitrate

-Maximumbitrate

If you select Maximum bitates, select which variable is prioritized the Priority drop-down list.

6.ClickSave.

Howtoincludecurrentbitrateinatextoverlay

1. GotoVideo&Audio>VideoStream>OverlaySettings.
2. In the Includetextfieldenter#b.
   3.ClickSave.

AboutZipstream

Axis'ZipstreamTechnologyisabitratereductiontechnologyoptimizedforvideosurveillance.Zipstreamreducetheaveragebitrate intheH.264streambyremovingunnecessarydataandmakesitpossibletoallowhigherresolutions,reducestoragecostor tokeeprecordingsforalongertime.

Toreducethebitrate, Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfromavideo surveillanceperspective,forexamplethebackground. Imagedetailsthatareimportantforforensicvideoanalysis,forexamplefaces andlicenseplates,arepreservedwithenoughnumberofbits.

Axis'ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions thatdecodeH.264video.

Recommendeduseofbitratereduction

Zipstream offers number of bitrate reduction presets from Low Extreme Low bitrate reduction enabled by default and safetouse in all applications while still reducing the bitrate.

Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis recommendedselecttheExtremebitrateductionThisettingsuitablecombinewithmotiondetectiontriggeringand variablebitrate(VBR)wherethebitrateisallowedtoadapttochangesincomplexityinthescene.

HowtosavebandwidthandstorageusingZipstream

Thebitratecontrollerbuilt into the product can be combined with Zipstream to ensure a maximum bitrate (MBR) limit. We recommend using VBR or MBR with a high bit rate limit to enable the full potential of Zipstream. For instance in railways surveillance where at times there is a lot of movement in the escene and where it is important to capture details, such as facial features, the MBR should be set to 10 Mbit/s (for 1080 resolution at 30 fps).

To further save bandwidth to Setup Video Audio Video Stream and on more of the following:

GothemagetandetlovMaximumframevalue.

GothH.264abandethigGORengthvalue.

GothZipstreamabandelecExtremel.264bitrateduction.

GodheZipstreamtabEnableDynamicGOPandethighMaxdynamiGOPengthvalue.

GothZipstreamandenableDynamiePS.

Alwaysverifythatthevideostreammeetsthequalityrequirementsforyoursurveillancepurposesafterchangingthevideostream settings.

MJPEG

Sometimes the imagesize is large du et low light or complex scenery. Adjusting them a maximum framesize help to control the bandwidth and storage used by the Motion PEG video stream in these situations. Setting the framesize that Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. Toprevent increased bandwidth and storage usage, the maximum framesizes should be set to an optimal value.

Aboutstreamprofiles

Astreamprofileisasetofpredefinedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream profilescanbeused:

• Whensettinguprecordingusingactionrules.SeeEventsonpage39.
• Whensettingupcontinuousrecording.SeeContinuousRecordingonpage45.

In the live/viewpageselectstreamprofilfromtheStreamprofildrop-downlist.

To create new profile to modify existing profile to Setup VideoStreamProfiles.

To select default stream profile for the Live View page and Setup Live View Config.

AboutONVIFmediaprofiles

AnONVIFmediaprofileconsistsofasetofconfigurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaprofiles canbeusedbyaclienttoconfiguremediastreamproperties.

The ONVIFmediaprofile page includes preconfigure profiles. These profiles are included in the product quick setup. You can add, modify or remove ONVIFmediaprofiles from this page.

CameraSettings

The Video Camer Settings page provides access to advanced image settings for the Axi product.

ImageAppearance

TchangdImageAppearance@themenusundeSetupVideoCameraSettings.

Increasing the Colorevel Increase the color saturation The value gives maximum color saturation and the value gives minimum colors saturation.

Thimage Brightness can be adjusted for range 0-100 where high value produces brighter image.

Increasing sharpness in increase bandwidth usage, sharper image night increase image noise especially now light conditions. Alowersetting reduces image noise, but the whole image will appear less sharp.

The Contrastangestrelativdifferencbetweenlightanddarkcaradjustedusingthe Sldebar.

LocaContrast applies contrast specific area of image Us the lid to adjust the contrast where higher value produces animagewith high contrast between the dark and light areas and dissuitable for scenes with wider dynamic range.

WhiteBalance

TochangethissettngotoSetup>Video>CameraSettings

Video

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

The white balance window enabled for the Automatic and Automatic outdoor options that appear in the White balance drop-down list. Select the options from the drop-downlist to the white balance window properties. Select Automatic and the default settings for the Automatic and Automatic outdoor options (in the White balance drop-downlist). Select Custom manually set a reference window for white balance in the view area.

WideDynamicRange

Widdynamicrange(WDRForensicCapture)providesbalancedimagescsceneswherthereconsiderablecontrasbetween lightanddarkareasintheimage.Thecameraautomaticallyhandlesthetransitionbetweensuchscenesandlow-lightconditions.In rarelightconditionsdisablingWDRmightgiveabetterimage.

Important

UseWDRincombinationwithautomaticexposurecontrol. Otherexposuresettingscouldgiveundesirableresults.

ExposureSettings

Exposure is the amount of light the camera's sensor captures for ascene. To much light results in a washed out image and too little light results in a dark image.

ExposurevalueUsedExposurevalueSlideradjusttheoveralbrightnessofthimage.

Exposurecontrol-Selectasuitableoptiontocontrolexposure.

Fomostcenesh Automation will provide best results. The shuttespeeds automatically set produce optimum image quality.

If the mageflickers that are caused by fluorescent samples, other light sources to reduce flicker time images, select the flicker option that matches the power line frequency.

TheHoldcurrentoptionlocksthecurrentexposuresettings.

MaxexposureShutterspeedalscalledexposuretime'standsothdengthofimthecamershutterspenthereby exposingthecamerasensortolight.Ifshutterspeedisfastitcanfreezeactioneffectively.Ifshutterspeedisslow,itcancause movingobjectstoappearblurred.Decreasingtheexposuretimewillreducemotionblur.

Exposure zones This setting determines which part the image used to calculate the exposure from most situations, the Auto setting can be used.

YoucanselectapredefinedareabydefiningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareasthatare toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata.

TheremustbeatleastoneIncludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone. NotethatanExcludewindowiseffectiveonlywhenplacedinsideancludewindow.

Tip: IfanareaisextremelybrightdrawanIncludewindowtocoverthewholeareaanddefineExcludewindowswithinitto blockoutthebrightareas.

Howtosetupnormallightandlowlight

WherShutterandGainarebothsetAutoifpossibletoethePrioritybetweenlowmotionbluandownoismanuallyandousalifferenPriorityNormalLightandLowLight.

Example

Consideranareawherepeopleorvehiclesmoveduringtheday, butwherethereshouldbenomovementsduringnight.Tobeableto, forexample, recognizefacesorlicenseplates, movethenormallightpriorityslidertowardlowmotionblur. Atnighttime, motion detectionismoreimportantthanidentification.Motionblurisacceptableandsincelowlightcancausealotofnoise, move thelowlightpriorityslidertowardlownoise.

Normallightpriority

UstehlidersethePrioritybetweenLowmotionbluandownoiseWheprioritizingownoisedisledaltheway totheleft)theAxisproductwillautomaticallydecreaseshutterspeedasbrightnessdecreases.Whentheshutterspeed reaches1/30sthecameraproductincreasesgainuntilthesetmaximumgainformallightisreached.

Lowlightpriority

Use the likelihood of the Priority between Low motion blur and Low noise. When prioritizing low motion blur (slider all the way to other right) the camera automatically increases gain as brightness decreases. When the gain reaches the maximum gain for low light, the camera will decrease shutterspeed until the maximum shutter for low light is reached. This is the default priority setting for low light.

Select the Maximum value from the drop-down list This defines the upper limit if a gain in the context of normalight.

MaxfasshuttersetshutterspeedimitmormalightconditionsDependingorthscenariothshutterspeedimitmayneeddefinedThislonthroughSystemOptionsAdvancedPlainConfig.

Irisadjustment

Select Enable automatic adjustment automatically compensating unchanged light conditions. This option is not available if a fixed diris used.

UsdtherisadjustmentlidetcethpreferredF-valueThescalerepresentshamountherisoperlfsetotheris openedasmuchaspossible.Ifsetto100,theirisisclosedasmuchaspossible.TheactualF-valueisshownbelowtheslider.If automaticirisadjustmentisenabled,theiriswillstayatthispositionaslongaslightconditionsarefavorable.Iflightconditions change,theiriswilladjustitselftothebestirissettings.Ifautomaticirisadjustmentisdisabled,theiriswilllockontheset positionregardlessoflightconditions

Day/Night

TheIRcutfilterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhenusingarexternalRampsetdIRcutfiltertoOffThisincreasedightsensitivityandallowshproducto"seeInfraredightTheimageisshowninblackandwhitewhentheIRcutfilterisoff.

If using automatic exposure control, the Rufilter to Auto automatically switch between Orand Off according the lighting conditions.

The Day/NightshiftvebahelpsleterminwhethercamerawillshifromdaymodeonightmodeNormallythe camera automaticallychangesmodfromdayonightwherverdarklevel0OrtheliderByettingDay/Nightshifteveto lowervalue, the camerawillchangetonightmodeearlier.

ViewArea

AviewareiscroppedfarbfthfulViewEachviewareistreatedsvidessourcenLivViewandhaitsownvideostreamandPTZsettings.

When setting up avieware aitis recommended that the videostream resolution is the same size as smaller than the view area size. Setting the videostream resolution larger than the view area size implies digitally scaled up video aftersensor capture, requiring more bandwidth without adding image information.

TenablegdtVideoCameraSettingsandelecEnableViewAreas.

Toaddanewviewarea:

1. GotoVideo>ViewArea.

2.ClickAdd.

The new iew are appears under Selected view area Enter descriptive name in the Nam field.

SelectAspectation and Videostreamresolution.

5.Anewviewareacoversthewholeimage.Usethemousetomoveandresizetheviewarea.

1. SelectEnablePTZtoenabledigitalPTZfortheviewarea.

7.ClickSavetosavethesettings.

TomodifyviewareaselecttheviewarearthdistandmodifythsettingsasequiredClickSave.

Toremoveaviewarea,selecttheviewareaandclickRemove.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecificpartofthefullview.

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,orduringproductinstallationandconfiguration.

Aboutoverlaytext

Anoverlaytextcancludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodifierscanbeusedto display,forexample,thecurrentbitrateorthecurrentframerate.

You can choose between the following text overlays:

Size	TextheightBackgroundheight
Small	10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels

Italspossible displaytextwhenactionrulestriggeredsedHowtincludeoverlaytransactionrulepage23.

Howtoincludeoverlaytext

GoVideoVideStreamandelecthæmagtab.

Tincludelatandimeselectncludelatandncludelme.

Tinclude text string select include text and the text field modifiers can be used for file naming.

Date/TimeFormatsintheonlinehelp

1. Selectsize, color, and placement of the text string.

5.ClickSave.

To modify the date and time format for System Options Date Time See Date Time on page 49.

Howtoincludeoverlaytextinanactionrule

Note

Todisplayoverlaytextinmultipleviewareas, overlaytextmustbeenabledlineachviewarea.

GdVideoVideStreamandelecthæmagetab.

L2ndeOverlassettingsselectncludtext.

Entethemodifier# DWherthrulestriggered# Displacedbythextspecifiedrthactionrule.

Additionaltextinthisfieldwillbedisplayedalsowhentheactionruleisnotactive.

@ddEventsActionRulesandcreateyouactionrule.

From the Actions list selec Overlay text.

6.EnterthetexttodisplayintheTextfield.

Specify the DurationIndexcar displayed while the rule active for fixed number seconds.

Aboutoverlayimages

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isfirstuploadedto theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.

Imagespecifications:

• The uploadedimages should be a Windows 24-bit BMP image with maximum 250 colors.
• Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
  •The image cannot belarger than the maximum imager resolution.
• If you combine atextoverlaywithandimageoverlay, the text overlayalwaystakespresidence over the overlay image in height. A text overlayalways stretches across the whole video image which means you cannot shrink the overlay stripto make room for image information about the different text overlay heights see About overlay text.

Sinceitisstatic, thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpan, tiltorzoommovements.

TalwayscoverselectefarbthemonitoredareauseprivacymaslSeeAbouprivacymaskorspage25.

Howtuploadanoverlayimage

1.GotoVideo>OverlayImage.
2.ClickBrowseandbrowsetothefile.
3.ClickUpload.

1. The Transparency Settings page is now displayed:

TomakcoloirtheoverlaymagetransparentselectUsertransparencyandentetheRGBexadecimalvalue forthecolor.Example:Tomakwhitetransparent,enterFFFFFF.

Formoreexamplesofhexadecimalvalues,seetheonlinehelp

TscalethémageAutomaticallySelectScalewithresolutionThémagewilbscaledowrdofthe resolutionusedbytheAxisproduct.

5.ClickSave.

Howtoincludeanoverlayimage

1.GotoVideo>OverlayImage.
SelectheimagdousfromtheUsoverlaymagdstandclicSave.

GoVideoVideStreamandelectdImageab.

UndeOverlaSettingsselectIncludoverlaymagathecoordinates.

Econtrotheimage'positionentetho(horizontal)and(vertical)coordinateTheX=And'=Positions thetopleftcorner.Ifapartoftheimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedso thatthewholeimageisvisible.

6.ClickSave.

Video

Aboutprivacymasks

Aprivacymaskisauser-definedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcoloror blurredimageelementsandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®application programminginterface(API).

The PrivacyMaskList(VideoPrivacyMask) shows all themasks that are currently configured in the Axiproduct and indicates if they are enabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

If you add many privacy masks, this may affect the product's performance.

ConfiguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.ItispossibletedefinethefollowingfeaturesoftheLiveViewpage.

• StreamProfile.Seepage20.
• DefaultViewerforBrowser.Seepage26.
  -ViewerSettings.Seepage26.

ActionButtonsThesearchbuttonsdescribedControlsorthedLiveViewPage1page1.

-UserDefinedLinks.Seepage27.

DefaultViewerforBrowsers

FromLiveViewConfigDefaultVieweselecthedefaultmethodofviewingideoimagesyoubrowserTheproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.

BrowserViewerDescription
WindowsInternetExplorer	AMC	RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
	QuickTime	H.264.
	StDisplaystillImage	gesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage.
Otherbrowsers	ServerPush	Recommendedviewerforotherbrowsers(MotionJPEG).
	QuickTime	H.264.
	StDisplaystillImage	gesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage.

Formoreinformation,pleaseetheonlinehelp

ViewerSettings

Toconfigureoptionsfortheviewer, gotoLiveViewConfig>ViewerSettings.

SelectShowewetoolbatalisplaytheAXISmediaControl(AMC)theQuickTimeviewetoolbaundethideoimageinyourbrowser.

H264lecodeinstallationThe administrator and disable installation of the H.264lecode included with AXISMedia Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axisreseller.

SelectShowcrosshainPTJoystickmode enable crosshat will indicate the center of the image PTJoystick mode.

SelectUsePTZoystickmodasdefaultenablejoystickmodehemodecanchangedemporarilyfromthe PTZcontrolpanel.

SelectEnablerecordingbutton enablerecordingfromtheLiveViewpageThisbuttonisavailablewhenusingtheAMCviewer.TherecordingsaresavedtothelocationspecifiedintheAMCControlPanel.SeeAXISMediaControl(AMC)onpage13.

UserDefinedLinks

Todisplayuser-definedinkintheLiveViewpageselecthShowcustomlinkoptiongivthdlnanamandherentethURL tolinkto.Whendefiningaweblinkdonotremovethehttp://fromtheURLaddress.Customlinkscanbeusedtorunscriptor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdefinedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Definingthelinkasaweblinkwillopenthelinkinanewwindow.

PTZ(PanTiltZoom)

PTZ(pan,tiltandzoom)isavailableifyouhaveenabledddigitalPTZintheselectedviewarea.Formoreinformationonviewareas, seeViewAreaonpage22.

Aboutpresetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecificposition.Apresetpositionconsistsof thefollowingvalues:

•Panandtiltpositions
- Zoomposition

Eachviewareahasitsownpresetpositions.

Howtoaccessthepresetpositions

Presetpositionscanbeaccessedinseveralways:

• ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.
• Whensettingupactionrules.Seepage39.
• Whensettingupguardtours.Seepage28.

Howtoaddapresetposition

1. GotoSetup>PTZ>PresetPositions.
2. Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.
3. WriteanameintheCurrentpositionfield.
   4.ClickAddtosavethepresetposition.

Howtoincludethepresetpositionnameinanoverlaytext

1.GotoVideo.
2. SelectIncludeoverlaytext.
3. Writethemodifier# Pinthefield.
4.ClickSave.

SettheHomePosition

The entire view are treated with the composition which readily accessible by clicking the HomeButton or the LiveView page and in the PresetPosition setup window.

TheproductcanbeconfiguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspecifiedlengthoftimeEntethdengthofimerthetReturnthomefterfieldandlicSavSethdimdzerdopreventheproductfromautomaticallyreturningtotheHomeposition.

Aboutguardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandforconfigurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Note

Forproductsthatsupportlimitedguardtours,thereisafixedminimumviewtimeof10seconds.

Howtocreateaguardtour

1. GotoSetup>PTZ>GuardTour.
   2.ClickAdd.
   3.Typeaname.
2. Specify the pause length between runs.
3. Selectapresetpositionfromthedrop-downlistandclickAdd.
4. Foreachpresetposition, entertheViewTimeinsecondsorminutes.
   SpecifyViewOrderthepresepositionspselectRandomvieworder.
   8.ClickSave.

Howtoeditaguardtour

1. GotoSetup>PTZ>GuardTour.
2. Select the guard tour in the Guard Tour List.
   3.ClickModify.

Howtodeleteaguardtour

1. GotoSetup>PTZ>GuardTour.
2. Select the guard tour in the Guard Tour List.
   3.ClickRemove.

Advanced

Controls

AdvancedPTZsettingscanbeconfiguredunderPTZ>Advanced>Controls.

The PaneShortcuCommandButtonisshowshuser-definedbuttonthataraccessedfromtheViewpage'Ctrl panel. These buttons are used to provide direct access command issued using the APIX® application programming interface. ClickAddtoaddanewshortcutcommandbutton.

The following PTZ controls are enabled by default:

•Pancontrol
- Tiltcontrol
- Zoomcontrol

Tolisable specific controls deselect options under Enable/Disable controls.

Ifusing multiple view areas, deselecting a control will only disable the control in these selected view area.

Note

DisablingPTZcontrolswillnotaffectpresetpositions. Forexample, ifthetiltcontrolisdisabled, theproductcanstillmoveto presetpositionsthatrequireatiltmovement.

ControlQueue

Note

• The administratorcanenableanddisablePTZcontrolsforselectedusers.
• Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

The ControqueupoltimesmeasuredsecondsFromoreinformationsethonlinehelp

The administrator setup que ufo PTZ controller from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in theLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime. Other users will be placedinqueue.

AusewhobelongsgroupisedUserspage47withhighePTprioritycangdeforetheusersthequeuandake controloftheproduct.Theorderofpriorityisasfollows:

Administrator\Administrator takesove PTZ control regardless of who's first queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.

Event-TheAxiproductarbeconfiguredtopresepositionwhertriggeredbyalarm(seEventsorpage39). Theeventwillimmediatelybeplacedfirstinthequeueexceptwhenanadministratorisincontrol.

1. Operator—Sameas administrator but with lower priority

GuardTour-Aguardou(sepage28haPTZontrofoanindefinitperiodbfimd.mayoverridderbyan operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

Viewer-MultipleviewersmustwaifotheiturnTheviewehasSecondPTZontrobeforecontrolpassed ontothenextviewerinqueue.

Detectors

Aboutcameratampering

CameraTamperingcangenerateanalarmwhenthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely de-focused.Tosendanalarm,forexampleviaemail,anactionrulemustbesetup.

Howtoconfiguretamperingdetection

1. GotoDetectors > CameraTampering.

SethMinimundurationthattheimethatmustlapsbeforealarmisgeneratedincreaseimtoprevent falsealarmsforknownconditionsthataffecttheimage.

Select Alarm for dark images of alarm should be generated when light and dimmed turned off if then is sprayed, covered, or rendered severely out of focus.

4.ClickSave.

Howtoconfigureanactionrulefortamperingalarm

1. GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

1. EnteraNamefortheactionrule.

UndeConditionselecDetectorsfromthTriggerist.

1. SelectTamperingfromthelistofdetectors.

2. Optionally, select as schedule and set additional conditions.

SelectactionExampleTosendaremailselectSendNotificationandselectRecipientfromtheDistBefined recipients.

Note

The Which the active option under Duration cannot be used with cameramperings since camerampering does not have duration and once it has been triggered until not automatically return to its untriggered state.

Formoreinformationonactionsrules,seeEventsonpage39.

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxiproductsF[e-mail]/applications

Note

The application AXIS/ided Motion Detection is included with this product. See AXIS/ided Motion Detection or page 34.

- Several applications can run at the same time but some applications might not be compatible with each other. Certain combination of applications might require to much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstothelnternet
- Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense, theAxisproductserialnumber(S/N) is required. The serial number can be found on the product label and under SystemOptions > Support > SystemOverview.

UploadApplication

Touploadandstartanapplication:

1. GotoSetup>Applications.

UndeUploadApplicationclickBrowseLocattheapplicationfileandlicUploadPackage.

1. Install the license (if applicable). For instructions, seethedocumentation provided by the application vendor.

StartapplicationGdpageApplicationsselectapplicationirtheisbInstalledapplicationsandclickStart.

1. Configuretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

• Applicationscanbeuploadedbyproductadministrators.
• ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version 3.10andlater.

To generate log file to the application do Application Select the application and click Log.

ApplicationConsiderations

Ifanapplicationisupgraded, applicationsettings, including the license, will be removed. The license must be installed and the application reconfigured.

If the Axis product's firmware is upgraded, uploaded applications and their settings will remain unchanged, although this is not guaranteed by Axis Communications. Not that the application must be supported by the new firmware. For information about firmware upgrades, see Upgrade the Firmware on page 60.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored, uploaded applications remain unchanged but must be restarted. Tostart the application, goto Setup Application Select the application in this installed applications and click StarE information about restoring the Axis product, see Maintenance on page 57.

If theAxisproductisresettofactorydefault, uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory default, see ResettoFactoryDefaultSettingsonpage59.

AXISVideoMotionDetection

AXISVideoMotionDetectionisanapplicationthatdetectsmovingobjectsinthecamera'sfieldofview.Whenamovingobject isdetected,AXISVideoMotionDetectionssendsanalarmthatcanbeusedbytheAxisproductorbythird-partysoftwaretoforexample,recordvideoorsendanotification.

AXIS/idedMotionDetectionincludedwiththeAxiproductandavailableundeSetupApplicationsTouseAXIS/ideo MotionDetection,theapplicationmustfirstbestedart.Toavoiddetectingunwantedobjects,theapplicationsshouldbeconfigured. Duringconfiguration,visualconfirmationcanbeusedtohelpunderstandtheeffectofthedifferentfilters.Whenvisualconfirmation isenabled,redpolygonsshowwhichobjectstheapplicationdetectsandgreenpolygonsshowwhichobjectstheapplicationignores.

Considerations

BeforeusingAXISVideoMotionDetection3,takethefollowingintoconsideration:

• Smallanddistantobjectsmightnotbedetected.
• Detection accuracy may be affected by weather conditions such as heavy rainorsnow.
• MakesurethatthelightingconditionsarewithintheAxisproduct'sspecification.Addadditionallightingifneeded.
• Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.

StartandStoptheApplication

TstarthapplicationselectrthInstalledApplicationsisbrtheApplicationspagandclickStart.

Tostoptheapplication,selectitinthelistandclickStop.

ConfigureApplication

The application is available from SetupApplicationsMotionDetectionGoSettingsandherclickAXIS AXIS AXIS Video Motion Motion Detection Settings/scopingtheapplication'swebpage.

ToconfigureAXISVideoMotionDetection3,followthesesteps:

Modify the size of position of include area This there are in which moving objects will be detected. Send include Area on page 34.

OptionallyaddnomorexcludareasObjectsarexcludareawilbignoredSeeExcludeAreconpage35.

3.ClickSavetoapplythechanges.

Use visual confirmation to verify the settings. See Visual Confirmation on page 35.

Ifo many unwanted objects detected enabl and configure onomore of the ignore filter Sedignore Filters onpage36.

After modifying setting click Save apply the changes The video stream will be restarted and may take few seconds before the change is applied.

IncludeArea

Theincludeareaistheareainwhichmovingobjectswillbedetected.Objectsmovingoutsidetheincludeareawillbeignored. Theobjectwillbedetectedalsoifonlyapartoftheobjectisinsidetheincludearea.

Note

Tomodifytheincludearea,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Thedefaultincludeareaisasquarethatcoversthewholeimage.Clickontheicontohighlighthearea.

Usethemousetoreshapeandresizetheareasothatitonlycoversthepartoftheimageinwhichmovingobjectsshouldbedetected. Thedefaultsquarecanbechangedtoapolygonwithupto20points(corners).

• Toaddanewpoint, clickontheincludeareaborder.Dragthepointtothedesiredposition.
• Toremoveapoint,right-clickonthepoint.
• Tomoveapoint, dragthepointtothenewposition.
• Tomovetheentireincludearea, placethemousepointerinsidethearea. Whenthepointerbecomesacross, dragthe areatothenewposition.
• Toselecttheincludearea,clickontheborder.

Toresettheincludeareatoitsdefaultsize,clickReset.

ExcludeArea

Anexcludeareaisanareainwhichmovingobjectswillbeignored.Useexcludeareasifthereareareasinsidetheincludearea thattriggeralotofunwanteddetectedobjects.Upto10excludeareascanbeused.

Note

Toaddandmodifyexcludeareas,InternetExplorerandAXISMediaControl(AMC)mustbeused.

To address excluding a click Add default exclude a rectangle placed in the center of the image. The theme to remove, reshape and resize the areas so that it covers the desired part of the image. The defaults square can be changed to a polygon with up to 20 points (corners).

• Tomovetheexcludearea, placethemousepointerinsidethearea. When the pointer becomes across, drag the area to thenew position.
• Toaddanewpoint, clickontheexcludeareaborder.Dragthepointtothedesiredposition.
• Toremoveapoint, right-clickonthepoint.
• Tomoveapoint, dragthepointtothenewposition.
• Toselectanexcludearea,clickontheborder.

Toremoveanexcludearea,selecttheareaandthenclickRemove.

Tohighlighttheexcludeareas,clickonthe

icon.

VisualConfirmation

Visualconfirmationisusedtovalidatethatthesettingsarecorrect,thatis,thatallobjectsthatshouldbedetectedaredetected.

Note

Tousevisualconfirmation, Internet Explorer and AXIS Media Control (AMC) must be used.

When visual confirmation is enabled, all moving objects found by the application will be circled and followed by polygons. A red polygon indicates that the object is found and detected as a moving object. Agreen polygon indicates that the object is found but is ignored because it is not in the include area or because of one of the ignore filters.

Toenablevisualconfirmation:

1. Select the Enable visual confirmation option.
   2.ClickSave.

Note

- Visualconfirmationisdisabledafter15minutes.

After modifying setting click Save apply the change The video stream will be restarted and may take few seconds before the change is applied.

- Enablingvisualconfirmationmayintroducevideolatency.

IgnoreFilters

IfAXISVideoMotionDetection3detectstoomanyunwantedobjects,startbymodifyingtheincludeandexcludeareas.Ifstilltoo manyobjectssaredetected,useoneormoreoftheignorefilters.

Supportedignorefilters:

• Swayingobjects—Usedtoignoreobjectsthatonlymoveashortdistance
• Short-livedobjects—Usedtoignoreobjectsthatonlyappearintheimageforashortperiodoftime
• Smallobjects—Usedtoignoresmallobjects

Ignorefiltersareappliedtoallmovingobjectsfoundbytheapplicationandshouldbeconfiguredwithcaretoensurethatno importantobjectsareignored.

Onlyuseignorefiltersifneededanduseasfewfiltersaspossible. Enableandconfigureonefilteratatimeandusevisualconfirmation toverifythesettingsbeforeenablinganotherfilterWhenconfiguringfilterstartwithsmallfiltersizeclicSavendusevisual confirmationtoverifythesettings.lfrequired,increasethefiltersizeinsmallstepsuntilthenumberofunwantedobjectsisreduced.

SwayingObjectIgnoreFilter

Theswayingobjectfilterisusedtoavoiddetectingobjectsthatonlymoveashortdistance,forexamplemovingtrees,flagsandtheir shadows.Usethefilterifsuchobjectscausealotoffalsedetections.Iftheswayingobjectsinthescenearelarge,forexamplelarge pondsorlargetrees,useexcludeareasinsteadofthefilter.Thefilterwillbeappliedtoallmovingobjectsinsceneand,ifsettoavaluetoolarge,importantobjectsmightnotbedetected.

When the waying object filter is enabled and the application finds a moving object, the object will not be reported as detected (red polygon in visual confirmation) until the travel distance is larger than the set filtersize. The alarms sent by the application will be sent when the object is detected. If the alarm is used to start are recording, configure the pre-trigger times that there are cording also include the time the object moved in the scene before being detected.

Toenablethefilter:

1. Select the Swaying objectsoption.
   2.Clickonthe icontoshowthefiltersizeintheimage.
2. Usethemousetoadjustthefiltersize.Startwithasmallsize.Objectsmovingadistanceshorterthanthedistancefrom thecenterofthecrosstooneofthearrowheadswillbeignored.Thefiltercanbemovedtothelocationofaswaying objecttomakeiteasiertoadjustthesize.Notethatthefilterwillbeappliedtoallobjectsintheimage,notonlytothe onesatthelocationwherethefilterisplaced.
   4.ClickSavetoapplythefilter.
3. Usevisualconfirmationtoverifythesettings.
4. If the result is not satisfactory, increase the filtersize small steps.

Thefiltersizecanalsobesetbyenteringavaluebetween10and50inthefield.Thevaluecorrespondstothedistancefromthe centerofthecrosstooneofthearrowheads.Thevalue100impliesthatanobjectmusttravelfromitsinitialpointtoonethirdofthe imagewidththorheightbeforebeingdetected.Thevalue50implieshalfthatdistance,thatis,theobjectmusttraveladistanceof onesixthoftheimagewidththorheightbeforebeingdetected.

Short-LivedObjectIgnoreFilter

Theshort-livedobjectfilterisusedtoavoiddetectingobjectsthatonlyappearforashortperiodoftime,suchaslightbeamsfroma passingcarandquicklymovingshadows.Usethefilterifsuchobjectscausealotoffalsedetections.

Whentheshort-livedobjectfilterisenabledandtheapplicationfindsamovingobject,theobjectwillnotbereportedasdetected(redpolygoninvisualconfirmation)untilthesetimeaspassed.Thealarmsentbytheapplicationwillbesentwhentheobjectis detected.Ifthealarmisusedtostartarecording,configurethepre-triggertimesothattherecordingalsoincludesthetimethe objectmovedinthescenebeforebeingdetected.

Toenablethefilter:

1. SelecttheShort-livedobjectsoption.
   2.Enterthenumberofsecondsinthefield.Thenumberofsecondsistheminimumtimethatmustpassbeforetheobjectis detected.Startwithasmallnumber.
   3.ClickSavetoapplythefilter.
2. Usevisualconfirmation to verify the settings.
3. If the result is not satisfactory, increase the filtersize in small steps.

SmallObjectIgnoreFilter

Thesmallobjectfilterisusedtoavoiddetectingobjectsthataretoosmall.Forexample,ifonlymovingcarsshouldbedetected,the smallobjectfiltercanbeusedtoavoiddetectingpeopleandanimals.

Ifusingthesmallobjectfilter, take into consideration that an object far from the camera appears smaller than an object closet to the camera. If the filter is set to ignore object sthesize of a person, people that are closet to be cameracan still be detected because they are larger than the filters size.

Toenablethefilter:

1. SelecttheSmallobjectsoption.

2.Clickonthe

icontoshowthefiltersizeintheimage.

1. Usethemousetoadjustthefiltersize.Startwithasmallsize.Movingobjectsthatfitinsidetherectanglewillbeignored. Thefilterdisplayedintheimagecanbemovedtomakeiteasiertocomparethefiltersizewiththesizeofobjects intheimage.Notethatthefilterwillbeappliedtoalobjectsintheimage,alsotoobjectsthatarenotlocatedat thepositionofthedisplayedfilter.
   4.ClickSavetoapplythefilter.
2. Usevisualconfirmation to overify the settings.
3. If the result is not satisfactory, increase the filtersize in small steps.

Thefiltersizecanalsobesetbyenteringthewidthandheightinthefields. Thewidthhandheightarethemaximumwidthand maximumheightoftheobjectstoignoreandaremeasuredinpercentoftheimagewidthandheight.Valuesbetween5and100 canbeused.

Using the Application in an Action Rule

The following examples show to configure the Axis product to record video when AXIS Video Motion Detection 3 detectsmotion.

InsertarS deardrtheAxiproductogd SetupSystemOptionsStoragertheAxiproduct'swebpagesand configuretheproducttouseanetworkshare.

Optionallygd:SetupVideoStreamProfilesandcreatestreamprofileusforecording.

GdoSetupEventsActionRulesandclickAddcreatenewactionrule.

From the Triggeredrop-downlistselectApplicationsandtherselectVMD.

Configure the settings required. For example only record video during certain time periods, select Schedule.

UndeActionsselectRecordVidedfromthTypdrop-downlist.

1. Selectthestreamprofileandstoragedevicetouseandconfigurethepre-andpost-triggertimes.

2. MakesurethattheruleisenabledandthenclickOK.

Note

TappeairthTriggeristthapplicationomusbstartedandtstatusmustedloRunning.

Events

TheEventpagesallowyoutoconfiguretheAxisproducttoperformactionswhendifferenteventsoccur. Forexample, theproduct canstartarecordingorsendanemailnotificationwhenmotionisdetected.Thesetofconditionsthatdefineshowandwhen theactionistriggerediscalledanactionrule.

SetUpActionRules

Anactionruledefinestheconditionsthatmustbemetfortheproducttoperformanaction,forexemplerecordvideoorsendan emailnotification.Ifmfultipleconditionsaredefined,allofthemmustbemettotriggertheaction.

FomoreinformationaboutavailabletriggersandactionssedTriggersorpage39andActionsorpage40.

The following example describes how to setup an action rule to record video to an network share if there is movement in the camera's field of view.

Setupmotiondetectionandaddanetworkshare:

GdoApplicationsstartandconfigureAXIS/idedMotionDetectionSeeAXIS/idedMotionDetection.

QdsSystemOptionsStorageandsetupnetworkshareSeepage57.

Setuptheactionrule:

GdEventsActionRulesandclicAdd.

1. SelectEnableruleandenteradescriptivenamefortherule.

SelectApplicationsfromtheTriggerdrop-downlistandheselect/MD3

OptionallyselectScheduleandAdditionaConditionSebelow.

UndeActionsselectRecordVidedfromthTypdrop-downlist.

SelectStreamprofilandconfiguretheDurationsettingsdescribedbelow.

1. SelectNetworkSharefromtheStoragedrop-downlist.

Touse mortharondriggefothaction rules elect Additional conditions and lic Add add additionatriggers When using additional conditions, all conditions must bemettotrigger theaction.

To prevent an action from being triggered repeatedly, Waiteastime can be set Entethdimer hours minutes and seconds, during which the triggers should be ignored before the action rule can be activated again.

The recording Duration of actions can be set into a threshold immediately before and after the event. Select Pre-trigger time and oPost-triggered number of seconds When while the active enabled and action is triggered again during the post-trigger time, thereocording timewill be extended with another post-trigger time period.

Formoreinformation,seetheonlinehelp

Triggers

Available actionultriggersandconditionsinclude:

ApplicationsUsedinstalledapplicationsstriggetheRuleSeeApplicationsorpage32.

VMD3Trigger rule when AXIS/ided Motion Detection detects moving object See AXIS/ided Motion Detection.

- Detectors

Events

Day/NightModeTriggerthe rule whether product switches between day mode (IRcutilteon) and night mode (IRcutfilteroff). This can forexample be used to control an external infrared (IR) light connected to an output port.

LivStreamAccessedTrigger the rule when any stream is accessed and during ed storage playback. This can forexample be used to send notifications.

TamperingTrigger rule whertamperings detected See About cameratampering on page 3.1.

- Hardware

HeaterTrigger rule of the heater malfunctioning This afo example used to send maintenance notifications.

NetworkTriggertheulenetworkconnectionsbrestoredThisaforexamplebusedstart recordingtotheSDcard.

TemperatureTriggetheule the temperature falls outside inside the operating range of the product This canforexamplebeused to send maintenancenotifications.

- InputSignal

ManualTriggerTriggertheuleusingtheManualTriggerbuttontheLiveViewpageSeeControlson theLiveViewPageonpage11.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation andconfiguration.

VirtualInputscanused by MSVidedManagementSystem;driggeactionsVirtualInputscanfor example,beconnectedtobuttonsintheVMSuserinterface.

•PTZ

MovingTrigger the rule whether the camera view moves dueto PT operation This is a example based as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves dueto PT operation.

PreseReachedTrigger rule where the camera stops at prese position This can be example used with the SendImages action to upload images from the preset position.

•Storage

DisruptionTriggetheulifstorageproblems are detected for example of storage devices unavailable, removed, full, locked or if other reader or write problems occur. This can forexample be used to send maintenance notifications.

RecordingTriggertheulwhertheAxiproductrecorddthestoragedeviceTherecordingstatusrigger canbeusedtonotifytheoperator,forexamplebyflashingLEDlights,iftheproducthasstartedorstoppedto recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

SystemReadyTriggetheulewhertheproduchabeerstartedandalservicesareunningThisarfor examplebeusedtosendanotificationwhentheproductrestarts.

•Time

RecurrenceTrigger the ul periodically See Up Recurrences or page 4 This afo example used to upload an image every 5 minutes.

UsScheduleTrigger theula according theselectedscheduleSeeCreateSchedulesorpage43.

Actions

Availableactionsinclude:

Events

Day/NightVisionModeSetlaymodel(Rufilterpn)nightmodel(Rufilterpff).

OverlayTextDisplayanoverlaytextSeeHowtincludeoverlaytextinteractionrulepage23.

- PTZControl

-PresetPosition-Gotoapresetposition.

GuardTourStartguardourSeeAboutguardoursorpage28.

- RecordVideo–Recordvideotoaselectedstorage.

- SendImages–Sendimagestoarecipient.

- SendNotification–Sendanotificationmessagetoarecipient.

SendNMTrapSendSNMPrapmessagetheOperatorMakeurchaSNMPenabledandconfigured underSystemOptionsNetworkSNMP.

- SendVideoClip-Sendavideocliptoarecipient.

- WDRMode-TheWDRModecanbeturnedonoroffwhentheactionruleistriggered.

AddRecipients

Theproduct cansendmediafilesandmessagesto notifyusersaboutevents.Beforetheproduct cansendmediafilesornotification messagesyoumustdefinonoremorerecipientsForinformationaboutavailableoptionsseeRecipientTypesorpage4.1.

Toaddarecipient:

GodEventsRecipientandlicAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

The following recipients are available:

RecipientUsewithaction	Notes
Email	SendImagesSendNotificationSendVideoClip	Anemailrecipientcancontainmultipleemailaddresses.
FTP	SendImagesSendVideoClip

Events

SFTPSendImages	SendVideoClip	EncryptedfiletransferusingSSHFileTransportProtocol (SFTP).SFTPisamoresecuremethodthanFTPbutfile transfermightbeslower,especiallyforlargefilessuchashigh resolutionvideo.SpecifylogininformationfortheSFTPserverandtheserver's publickeyMD5fingerprint(32hexadecimaldigits).TheSFTPrecipientsupportsSFTPserversusingSSH-2with RSAandDSAhostkeytypes.RSAisthepreferredmethod.To useDSA,disabletheRSAkeyontheSFTPserver.
HTTP	SendImagesSendNotificationSendVideoClip
HTTPSSendImages	SendNotificationSendVideoClip	EncryptedfiletransferusingHyperTextTransferProtocol Secure(HTTPS).SpecifylogininformationfortheHTTPSserverandvalidate theserver'scertificate.IfthereisaproxybetweentheAxis productandtheHTTPSserver,alsospecifytheproxysettings.
NetworkShareSendImages	SendVideoClip	Anetworksharecanalsobeusedasastoragedevicefor recordedvideo.GoSystemOptions>Storagetoconfigure anetworksharebeforesettingupacontinuousrecordingor anactionruletorecordvideo.Formoreinformationabout storagedevices,seeStorageonpage55.
TCPSendNotification

SetUpEmailRecipients

Emailrecipientscanbeconfiguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,accorporateemailserver.

Note

Some email providers have security filter that prevent users from receiving or viewing large attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems and locked email accounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

GdEventsRecipientandlicAdd.

EnterNameandelecEmailfromthTypeist.

Entethemailaddresses to send emails to the field Usecommas separate multiple addresses.

1. Select the email provider from the Provider list.

5.Entertheuser|Dandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

To setup email recipient using example corporate email server follow instructions above but select used as provider Enteth email address appears to send forth From field Select Advanced settings and specify SMTServer address or authentication method. Optionally select use encryption to send emails over encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 49.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside officehours.Useoneofthepredefinedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

GdEventsSchedulesandclicAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.

Taus the scheduler action rule selects the schedule from the Schedule drop-down list the Action Rule Setup page.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexamplevery5minutesoreveryhour.

Tosetuparecurrence:

GdEventsRecurrencesandlicAdd.

1. Enteradescriptivenameandrecurrencepattern.
   3.ClickOK.

To set the recurrence in action rule first select Time from the triggered drop-downlist the Action Rule Setup page and then select the recurrence from these second drop-downlist.

To modify remove recurrences select the recurrence path Recurrence List and click Modify Remove.

Recordings

TheAxisproductcanbeconfiguredtorecordvideocontinuouslyoraccordingtoanactionrule:

• Tostartacontinuousrecording,see page45.
• Tosetupactionrules,seepage39.
  •Toaccessrecordings,seeFindRecordingsonpage44.
• Toplayrecordings,seePlayRecordingonpage44.
  • Toexportarecordingasavideoclip, see ExportVideoCliponpage45.
• Toconfigurecameracontrolledstorage,seeStorageonpage55.

FindRecordings

RecordingstorebirthSDarabnetworkharcarbaccessedrothRecordingsLispagThepagdistallrecordingon thestoragedeviceandshowseachrecording'sstartdateandtime,durationandtheeventthattriggeredtherecording.

Note

Therecording'sstartdateandtimeissetaccordingtotheAxisproduct'sdateandtimesettings.IftheAxisproductisconfiguredausetimzonedifferenfromthdocatimezonemakeuretconfigurehRecordingimfiltersaccordingtchproduct'stizoneDatandtimesettingsareconfiguredundeSystemOptionsDateTimesedDateTimeonpage49.

Tofindarecording, followthesesteps:

1. GotoRecordings>List.

AreductnumberfecordingsdisplayedselecthdesireoptionsundeFilter:

RecordingtimeListecordingthatstartedbetweenFromanddimes.

EventListecordingthatwerdriggeredbyspecificEventSelectcontinuoudistontinuousrecordings.

Storage-Listrecordingsfromaspecificstoragedevice.

Sort-Specifyhowrecordingsshouldbesortedinthelist.

Results–Specify maximum number of recording stodisplay.

To apply the filters click the Filte button Some filters may take long time complete.

1. TherecordingsaredisplayedintheRecordinglist.

T play recording select the recording and click Play Se also Play Recording or page 44.

To view detailed information about recording, select the recording and lic Properties.

To export recording, part of recording via eclip select the recording and lic Export Seals Export/ided Clip on page45.

To remove recording from the storage device, select the recording and click Remove.

PlayRecording

RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct'swebpages.

Toplayarecording, followthesesteps:

1. GotoRecordings>List.

DreducethenumberofecordingsdisplayedselecthdesiredoptionsundeFilteandclickthFiltebuttorto applythefilters.SeealsoFindRecordingsonpage44.

Select recording and click Play The recording will be played a new browser window.

ExportVideoClip

Recordings on the SD cardornetworkshare can be exported as videoclips. It is possible to export a complete recording or part of are cording.

Note

TheexportedrecordingisaMatroskavideofile(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFileSplittemusbinstalledAXISMatroskaFilSplittercabdownloadedfromwww.axis.com/techsup/software

Toexportavideoclip, followthesesteps:

1. GotoRecordings>List.

DreducethnumbeofecordingdisplayedselectddesiredoptionsundeFilteandclickthFiltebuttorto applythefilters.SeealsoFindRecordingsonpage44.

Select recording and click Export The Export Recording dialog opens.

1. Bydefault, the completerecording is selected. To export a part of the recording, modify the start and stop times.

2. Optionally, enterafilename for therecording.

6.ClickExport.

Note

Recordingscanalsobeexportedfromtheplaybackwindow.

ContinuousRecording

The Axiproductarbeconfigured continuously saved storage device information about storage devices; Storage or page 51 prevent the disk from becoming full is recommended configured by disk automatically removed recordings.

Ifanewstreamprofileisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprofilewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1. GotoRecordings>Continuous.

2.SelectEnabled.

1. SelectthetypeofstoragedevicefromtheStoragelist.

2. SelectaStreamprofiletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.AllwebpagesincludingtheonlinehelpwillbedisplayedintheselectedlanguageTo switchlanguagesgoSetupLanguagesandfirstuploadthenewLanguagefileBrowseandocatchthe landfillclicktheUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

• Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English.
• ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
• Afirmwareupgradewillnotaffectthelanguageused. However if you have uploaded an ewlanguageto the product and later upgradethe firmware, it may happen that the translation no longer match the product's web pages. In this case, upload an updated language file.
• Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterverersionofthelanguagefileisuploaded.

SystemOptions

Security

Users

Use access controlled enabled by default and bar configured under SystemOptions Security Users Administrator can setup other users by giving them usernames and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

•ViewershaveaccesstotheLiveViewpage
-Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguagefiles
-anyofthesettingsincludedintheSystemOptions

Administrator have unrestricted accessal settings. The administrator can add modify and remove other users.

Note

Note that whether the option Encrypted unencrypted selected the web server will encrypt the password This default option for anewunitor a unit reset to factory default settings.

UndeHTTP/RTSIPasswordSettingsselecttheTypeofpasswordallowYoumayneedallowunencryptedpasswordsifthereareviewingclientsthatdonotsupportencryption,orifyouupgradedthefirmwareandexistingclientssupportencryptionbutneedtologinagainandbeconfiguredtousethisfunctionality.

UndeUseSettingsselecttheEnablanonymousvieweloginoptiontallowanonymoususersaccesstheLiveViewpage.

Select the Enablanonymou PTZontrologirtallowanonymoususeraccess the PTZ controls.

DeselecttheEnablBasiSetupoptionthetaBasiSetupmenuBasiSetupprovidesquickaccesssettingsthatshould be madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperabilitybetweendifferentvendorproducts,increasedflexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IAddressfiltering enableorth SystemOptions Security. IAddressFilterpage. Once enabled the listed address are allowed, denied access the AxiproductSelectAllowoDenyronthdistance. Apply tenableAddressfiltering.

The administrator can add up to 256IP addressentriestothelist (asingleentry can contain multipleIP addresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed. Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconfiguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator, operator, viewer)login.

TouseHTTPSaHTPScertificatenusfirsbeinstalledGoSystemOptionsSecurityCertificatesinstallandmanage certificates.SeeAboutcertificatesonpage49.

ToenableHTTPSontheAxisproduct:

1. GotoSystemOptions>Security>HTTPS
2. SelectanHTTPCertificatefromthelistofinstalledcertificates.
3. Optionally, click Ciphers and select the encryption algorithm for SSL.
4. SettheHTTPSConnectionPolicyforthedifferentusergroups.
   5.ClickSavetoenablethesettings.

Taccess the Axis product via desired protocol, the address field browser, https://fortheHTTPprotocol. and http://fortheHTTPprotocol.

The HTTP Sport change or the System Options Network TCP/IP Advance page.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication servertypicallyRADIUServerexampleswhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation, theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcertificatesusingEAP-TLS (ExtensibleAuthenticationProtocolTransportLayerSecurity)ThecertificatesareprovidedbyCertificationAuthorityCA). Youneed:

• aCAcertificatetoauthenticatetheauthenticationserver.
• aCA-signedclientcertificatetoauthenticatetheAxisproduct.

TreatandInstallcertificatesgodSystemOptionsSecurityCertificateSeeAboutcertificatesorpage49ManyCA certificatesarepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1. GotoSystemOptions>Security>IEEE802.1X.
   SelectCAcertificatandClienCertificatfromtheistoInstalledcertificates.
   UndeSettingsselecttheEAPVersionanprovidetheEARidentityassociatedwiththeClientertificate.
2. ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly, the date and timesettings in the Axis product should be synchronized with an NTP server. See Date & Time on page 49.

Aboutcertificates

Certificatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnotificationmessagesforexampleviaemail.Twotypesofcertificates canbeusedwiththeAxisproduct:

Server/Clientcertificates: To authenticate the Axiproduct/Server/Clientcertificate can self-signed issued by Certificate Authority(CA). Aself-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

CAcertificatesToauthenticatpeecertificatesforexamplethecertificatoAuthenticationserveincastheAxisproducts connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcertificates.

Note

• If the product is reset to factory default, all certificates, except preinstalled CA certificates, will be deleted.
• If the product is reset to factory default, all preinstalled CA certificate that have been deleted will bere installed.

Howtocreateaself-signedcertificate

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickCreateself-signedcertificateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcertificate

Createself-signedcertificatesedHowtocreateself-signedcertificatorpage49.
2. GotoSetup>SystemOptions>Security>Certificates.
ClickCreatecertificatesigningequestanprovidetherequestedinformation.
4. CopythePEM-formattedrequestandsendtotheCAofyourchoice.
Whether signed certificates returned click install certificate and upload certificate.

HowtoinstalladditionalCAcertificates

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickInstallcertificateanduploadthecertificate.

Date&Time

The Axi product's lat and im settings are configured under SystemOptionsDateTime.

CurrenServeTimedisplaythecurrentlatandtime(24clock)Thetimecarbeisplayednl2hclockthetexverlay(see below).

TochangthelatandimsettingsselecthepreferredTimemodendeNewServeTime:

SynchronizewithcomputeTimeSetslatandimaccordingthecomputer'slockWiththisoptiondatandtimearesetonceandwillnotbeupdatedautomatically.
SynchronizewithNTPServerObtainslatandimfromnNTServerWiththisoptiondatandimsettingare updatedcontinuouslyEoinformationnNTBettingssedNTPConfigurationorpage52.
IfusingnostamefothENTServerDNServermustconfiguredSeeDNSConfigurationorpage52.
- Setmanually-Allowsyoutomanuallysetdateandtime.

Ifusing NTServer select your Timezonefrontdrop-downlistrequiredcheckAutomaticallyadjustfordaylightsaving timechanges.

TheDateTimeFormaUsedImagesthe datandimformatdisplayedstexverlayrthevidestreamUsthe

predefined formatsosed File Naming Date/Time Format@thonlinfformationhowcreatecustomdatand time formatsToinclude datandimethoverlayextg0dVideandselectIncluddatandIncludtime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously, andatleastoneversion mustalwaysbeenabled.

IPv4AddressConfiguration

Bydefault, theAxisproductissettouseIPv4(IPversion4) and to obtain theIPaddress automatically via DHCP. TheIPv4settings are configured under SystemOptions > Network > TCP/IP > Basic.

DHCP(DynamicHostConfigurationProtocol) allows network administrator stocentrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamicIP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (hostname).

If DHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orresettheproductdthefactorydefaultsetting(sepage59)andhemeformthenstallationagain.

TousestatidAddresscheckUsethfollowingAddressandspecifytheAddresssubnetmaskldefaultouter.

IPv6AddressConfiguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtotheconfigurationinthenetworkrouter.

TenablePv6gotoSystemOptionsNetworkTCP/IPBasicOthesettingsforPvShouldbeconfiguredrthenetworkrouter.

ARP/Ping

The product's Address can be assigned using ARP and Ping for instructions see Assign/Address Using ARP/Ping or page 50.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.

TodisabletheServicegdoSystemOptionsNetworkTCP/IPBasicandleathoptionEnableARP/PingettingofPaddress.

Pinging the product is still possible when the service is disabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1. AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2. Locatetheserialnumber(S/N) on the product label.
   3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress> 

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125 

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>
ping-1408-t<IPaddress> 

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125 

1. Check that thenetworkable is connected and then restart the product by disconnecting and reconnecting power.

Glosthe command prompt whether product responds with Reply from 92.168.0.125:..osimilar.

Openbrowseandyphttp://irtheLocation/Addressfield.

Fothemethods of assigning the Address, the Document Assignor IP Address and Access the Video Stream or Axis Support web at www.axis.com/techsup

Note

ToperformmandpromptWindowspperthStartmenandtypemdirthRun/Searchfield.

- TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselectRunasadministrator.

To open command prompt Mac OS x perth Termin utility from Application Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefromanylocation.FormoreinformationandhelptofindalocalAVHSServiceProvidergotowww.axis.com/hosting

The AVHSettings are configured under SystemOptionsNetworkTCPBasic the possibility to connect AVHService is enabled by default. Todisable, clear the Enable AVHSbox.

One-clickable Press and hold the product's contro button (see Hardware Overview page) about second to connect an AVHS service over the Internet Once registered Always will be enabled and the Ax product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always The Ax product will constantly attempt to connect the AVH Service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and is not convenient to use the one-click installation.

AXISInternetDynamicDNSService

AXISnterneDynamidDNServiceassignshostnamforeasyaccesstdhproductFomoreinformationsewww.axiscam.net

ToregistetheAxisproductwithAXISnterneDynamicDNSServicegdsystemOptionsNetworkTCP/IPBasidUnderServicesclicktheAXISnterneDynamicDNSServiceSettingsbutton(requiresaccessdInternet)Thedomainamecurrently registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConfiguration

DNSDomainNamServiceprovideshtranslationofhostnameidAddressesTheDNSettingsareconfiguredundecSystem Options>Network>TCP/IP>Advanced.

SelectObtainDNServeaddressiaDHCRusethDNSettingprovidedbythDHCRerver.

TomakemanuasettingsselectUsethe followingDNServeaddressandspecifythe following:

DomainamEntethelomain(s)searchforthoshnameusedbytheAxiproductMultipl domainsarseparated by semicolonsThehoshnameiswaythefrisparbfullyqualifieddomainameforexamplenyserveristhoshamerthefullyqualifieddomainamemyserver.mycompany.comwheremycompany.comthelomainame.

Primary/SecondaryDNServerEntethAddresses the primary and secondaryDNServer. The secondaryDNServe is optional and will be used if the primary is unavailable.

NTPConfiguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconfiguredunder SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTBerveaddress via DHCP, use the NTBetting provided by the DHCP server.

TomakmanuasettingsselectUsethfollowingNTBerveaddressandentethnosthamofAddressoftheNTBerver.

HostNameConfiguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS nameThehostnameconfiguredundesystemOptionsNetworkTCP/IPAdvanced.

SelectObtainmoshamviaPv4DHCR@shoshamprovidedbytheDHCServerunningrlPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnablDynamiDNSUpdates dynamically update docaDNServers whenever the Axis product's Paddress changes.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddress enabled default assignment the product additional address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-LocalIPandastic or DHCP-suppliedIPaddressatthesametime.

This function can be disabled under System Options Network TCP/IP Advanced.

HTTP

The HTTP port used by the Axiproductar be changed under SystemOptionsNetworkTCP/IP Advanced addition the default setting, which is 80, any port in therange 1024-65535 can be used.

HTTPS

The HTTPSportused by the Axi product are changed under SystemOptions Network TCP/IP Advanced addition to the default setting, which is 443, any portion in the range 1024-65535 can be used.

TenableHTTPSgdsystemOptionsSecurityHTTPSFomoreinformationsedHTTPSorpage48.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontothelnternet.Thisisdonebyforwarding networktrafficfromtheprivatenetworktothe"outside",thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-configuredtostopattemptsstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

Use NATraversawhetherAxiproductslocatedbrarintranet(LAN)andyouwishtomakitavailabfromthe(WAN)side ofaNATrouter.WithNATtraversalproperlyconfigured,allHTTPtraffictoanexternalHTTPportintheNATrouterisforwardedto theproduct.

NATraversalsconfiguredindeSystemOptionsNetworkTCP/IPAdvanced.

Note

• ForNATtraversaltowork, this must be supported by the router. Therouter must also support UPnP
  TM.
• In this context, router refer to an any network routing devices such as NATrouter, Networkrouter, Internet Gateway, Broadbandrouter, Broadband sharing device, or as softwares such as firewall.

Enable/DisableWhenenabledtheAxiproductattemptsconfigurportmappingnAToutepryournetworkusingUPnP NotethatUPnP™ mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

TM.

Usmanually selected NATouteSelect this option manually select NAToute and the address that the route in the field. If norouter is specified, the product automatically searches for NATrouterson your network. If more than one router is found, the default router is selected.

Alternative HTTP port Select this option manually defines external HTTP Port Enter port the range 024-65535. The portfield isempty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.

Note

• AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled. ThisisusefulifyourNATrouterdoesnot supportUPnPandyouneedtomanuallyconfigurereportforwardingintheNATrouter.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
  WherthportselectedautomaticallyitsdisplayedthisfieldTochangthisentenewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewfirmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct'sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedindeSystemOptionsNetworkTCP/IPAdvancedThedefaultport554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconfiguredtouseaSOCKSservertoreachnetworksontheother sideofafirewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindafirewall,and notifications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexamplethelnternet).

SOCKSconfigured under System Options Network SOCKS from more information set the online help

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspecifiedresourcetoselectedtrafficonanetwork.AQoS-awarenetwork prioritizesnetworktrafficandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

The DoSettings are configured under SystemOptions Network. QoS Using DSCI Differentiated Service Codepoint values the Axisproduct can mark different types of traffic.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specific,hardware-related issuesthatmayneedadministrativeattention. FormoreinformationaboutAXISVideoMIBandtodownloadMIBfiles,goto www.axis.com/techsup

Tenable and configure SNMPth the Axi product get th System Options Network SNMP page.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

Trapareused by the Axis product send messages to management system important events and status changes Check Enable traps and enter the address where the trap message should be sent and the trap community that should receive the message.

Note

If HTTPSisenabled, SNMPv1 and SNMPv2 should be disabled.

TrapfoSNMR1/v2areused by the Axiproduct send messages management system important events and status change: ChecEnabletrapandentetherAddress where the trapmessage should be sent and the rcommunity that should receive them message.

The followingtrapsareavailable:

•Coldstart
•Warmstart
- Linkup
- Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecifictraps.

SNMR3 provides encryption and secure passwords to strap with SNMR3 and SNMR3 management application required.

TousSNMR3HTTPSmustenabledshedHTTPSorpage48.enableSNMR3checkboxanprovidthenitialuser password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see ResettoFactoryDefaultSettingspage59.

UPnP ^TM

TheAxisproductincludessupportforUPnP ^TM .UPnP ^TM isenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

UPnP ^TM canbedisabledunderSystemOptions>Network>UPnP

RTP/H.264

The RTportangandmulticastettings are configured under SystemOptionsNetworkRTP.

The RTP portranged defines the range of ports from which the video ports are automatically selected. Form multicast streams, only certain IP addresses and port numbers should be used.

SelectAlwayMulticastVidedstartmulticaststreamingwithoutpeningarRTSBession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NOTICE

Topreventdatacorruption, the SDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationssee www.axis.com

TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.

The following SDcardfilesystemsaresupported:

ext4-recommendedluditsresiliencagainstlatalosifhecardsjectediftherebruppowelosstaccess datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
• vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

The SDcardsmanagedorthSystemOptionsStoragePageClickSTCardopenStorageManagement.

If he card's tatushows a failed click Check disk to see if problem can be found and her try Repair this option only available for SD cards with next 4. For SD cards with v FAT, use acard reader or computertot roubles hoot the card.

T avoid filling the card is recommended to remove recordings continuously. UndeGenera Settings select Remove recordings older than and select then number of days or weeks.

Tstopwriting the card an protectecording from being removed select Lockunde Genera Settings.

MountandUnmountSDCard

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheSDcardisautomaticallyymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

OpertheAxiproduct'swebpagesandSetupSystemsOptionsStorage.

2.ClickSDCard.

3.ClickUnmount.

1. The card can now be removed.

FormatSDCard

NOTICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

TheAxisproductcanbeconfiguredtoautomaticallyformatSDcardsthataareinsertedintotheproduct.lfautoformatisenabledandanSDcardisinserted,theproductwillcheckiftheSDcardhastheext4filesystem.Ifthecardhasadifferentfilesystem,thecardwillautomaticallybeformattedtoext4.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted intotheAxisproduct.

Toenableautomaticformatting, followthesesteps:

OpertheAxisproduct'swebpagesandSetupSystemsOptionsStorage.

2.ClickSDCard.

UndeGeneraSettingsselectAutoformato.

4.ClickOKtosavesettings.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedfilesystems.Tomanuallyformatthe SDcard,followthesesteps:

1. Insert the SD card in the SD card slot.

OpertheAxisproduct'swebpagesandSetupSystemsOptionsStorage.

3.ClickSDCard.

1. ClickFormatandselectthedesiredfilesystem.

5.ClickOKtostartformattingthecard.

EncryptSDCardData

Topreventunauthorizedindividualsandsystemsfromaccessingrecordedvideo,theSDcardcontentcanbeencrypted.Encryption canonlybeenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypted dataremainsonthecard.Thecardmustalsobemountedbeforeitcanbeused.

Note

Ifautoformatisenabled, thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled. Theformatand mountstepsbelowshouldthenbeskipped.

ToencrypttheSDcardcontent:

OpertheAxisproduct'swebpagesandSetupSystemsOptionsStorage.

Click CardoperStorageManagement.

1. If the SD card is mounted, click Unmounttounmountthecard.

4.ClickEncrypt.

1. SelectEnableSDcardencryptionandenterapassphrase.

2. BackinStorageManagement, clickFormattoformattheSDcard.

7.ClickMounttomounttheSDcard.

It possible changing the passphrase without e formatting the card Oper Storage Management clic Encrypt and the hold and new passages. The passphrase can only be changed when the card is mounted. Ongoing recordings will not be affected if the passphrase is changed.

Tolisable encryption unmounted Card and follow the steps above but leath Enable Card encryption option The card must be formatted and mounted when encryption has been disabled.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto www.axis.com/products/axis-camera-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1. GotoSystemOptions>Storage.
   2.ClickNetworkShare.
   3.EntertheIPaddress,DNSorBonjourametothehostserverintheHostfield.
   4.EnterthenameoftheshareintheSharefield.Subfolderscannotbeused.

I ^s required ^e selectTheshare requires ogirandentethusenamananspassword.

6.ClickConnect.

TeleaalrecordingsandatafromtheAxiproduct'soldeorthdesignatedshareclickCleaundeStorageTools.

To avoid filling the share if recommended remove recordings continuously Under Recording Settings; select Remove recordings older than and select then number of days or weeks.

Tstopwriting@shareanprotectecordingfrombeingemovedselectLockundeRecordingSettings.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options Maintenance.

ClickRestart perform correct start the Axiproducts nobehaving expected This will have affected the current settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoreresetmostsettingsdhfactorydefaultvaluesThefollowingsettings are not affected:

• thestaticIPaddress
• thedefaultrouter
• thesubnetmask
• thesystemtime
  • theIEEE802.1Xsettings

•thebootprotocol(DHCPorstatic)

- uploadedapplicationsarekeptbutmustberestarted

ClickDefaultresetSettingsincludinghdAddressdthfactorydefaultvaluesThisbuttonshouldusedwithcautionTheAxiproductandalsdresetfactorydefaultusingthecontrolbuttonseeResetFactoryDefaultSettingspage59.

Forinformationaboutfirmwareupgrade,seeUpgradetheFirmwareonpage60.

Support

SupportOverview

The SystemOptionsSupportSupportOverviewpage provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 60.

SystemOverview

Together overview of the Axi product status and settings go System Options Support System Overview Information that can be found here includes firmware version, IP address, network and security settings, event settings, imagesettings and recent log items. Many of the captions are linked to the proper Setup page.

Logs&Reports

The SystemOptionsSupportLogReportpage generates logs and reports useful system analysis and troubleshooting if contactingAxisSupport, please provide a valid Server Report with your query.

SystemLog-Providesinformationaboutsystemevents.

AccesLogListalfailed attempts to access the product The AccesLogan also configured disal connections to the product(seebelow).

ServeReport Provides information about the product status: pop-up window The Access Log automatically included in the Server Report.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.zipfilethatcontainsacompleteserverreport texfileUTF-formatSelectdIncludenapshowwithdefaultmagsettingsoptionincludesnapshoftheproductlive View.Theserverreport.zipfileshouldalwaysbeincludedwhencontactingsupport.

ParametelisShowProduct' parameters and their current settings This may prove useful when troubleshooting or when contacting AxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

Improperuse may cause unexpected behavior and loss of contact with the Axis product.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.

To Perth Script Editor and System Options Advanced Scripting Scriptauses problems, reseth products factory defaultsettings, see page 59.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touloadafile,go toSystemOptions>Advanced>FileUpload.

Uploadedfilesaccessedthroughhttp:///local//wherethe selectedusergroup(viewer,operatororadministrator)fortheuploadedfile.

PlainConfig

PlainConfigisforadvanceduserswithexperienceofAxisproductconfiguration.Mostparameterscanbesetandmodifiedfrom thispage.

ToperPlainConfigdSystemOptionsAdvancedPlainConfigAxisSupportdoesnoprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP address,tothefactorydefaultvalues.

Note

The installation and management software tools are available from the support pages on www.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1. Disconnectpowerfromtheproduct.
   PresandholdthecontrobuttonandeconnectpowerSedHardwareOvervieworpag
2. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
3. Releasethecontrolbutton. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings in DHCP server available on the network the default address 192.168.0.90
4. Using the installation and management software tools, assign an Paddress, set the password, and access the videostream.

ItalspossiblereseparametersfactorydefaultviahewebinterfaceGdoSetupSystemOptionsMaintenanceandclickDefault.

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourfirstactionswhentroublershootingaproblem shouldbetocheckthecurrentfirmwareversion.Thelatestversionmaycontainacorrectionthatfixesyourparticularproblem.The currenfirmwareversiontheAxiproductsdisplayedthepagSetupBasiSetupandrSetupAbout.

UpgradetheFirmware

Important

• Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
• Preconfiguredandcustomizedsettingsaresavedwhenthefirmwareisupgraded(providingthefeaturesareavailableinthenewfirmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

• Aftertheupgradeprocesshascompleted, theproductwillrestartautomatically. Ifrestartingtheproductmanuallyafterthe upgrade, wait10minutesevenifyoususpecttheupgradehasfailed.
• When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and releases notes available with each new release before upgrading the firmware.

Toupgradetheproduct'sfirmware:

1. Download the latest firmware file to your computer, available free of charge at www.axis.com/techsup
2. GotoSetup>SystemOptions>Maintenanceintheproduct'swebpages.
   UndeUpgradServeryclicBrowsandocatchfileyourcomputer.
   4.ClickUpgrade.
3. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.
4. GotoSetup>BasicSetuptoverifythefirmwareupgrade.

AXISCameraManagementareusedomultipleupgradesSeewww.axis.comfromorinformation.

EmergencyRecoveryProcedure

If power or network connection is lost during the upgrade, the process fails and the product may become unresponsive. Flashing red Status indicator indicates a failed upgrade. Torecover the product, follow the steps below. The serial number is found on the product's label.

1. In UNIX/Linux, typethefollowing from the commandline:
arp-s<IPaddress><serialnumber>temp
ping-1408<IPaddress>

|Window stypeth following from command/DO prompt(this may require that your the command prompts an administrator):

arp-s<IPaddress><serialnumber>
ping-1408-t<IPaddress> 

1. If the product does not reply in 30 seconds, restart it and wait for areply. Press CTRL + Ctstop Ping.

Openbrowseandypérthproduct'sAddressLthepagthappensustheBrowsbuttontoelectheupgrade filetouse.ThenclickLoadtorestarttheupgradeprocess.

1. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
2. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axissupport at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problemsupgradingthefirmware
Firmwareupgradefailure	Ifthefirmwareupgradefails,theproductreloadsthepreviousfirmware.Checkthefirmware fileandtryagain.
ProblemssettingthelPaddress
WhenusingARP/Ping	Trytheinstallationagain.ThelPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress UsingARP/Pingonpage50.
Theproductislocatedona differentsubnet	IfthelPaddressintendedfortheproductandthelPaddresssofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosethelPaddress.Contactyour networkadministratortoobtainanIPaddress.
ThelPaddressisbeingused byanotherdevice	DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandthelPaddresssoftheproduct):·Ifyoureceive:Replyfrom:bytes=32;time=10... thismeansthatthelPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.·Ifyoureceive:Requesttimedout,thismeansthatthelPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconflict withanotherdeviceonthe samesubnet	ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin	WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tdognYoumayneedmanuallytypehttphttpirthebrowser'saddressfield.
	Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingspage59.
ThelPaddresshasbeen changedbyDHCP	IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IfthelPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeenconfigured).
	Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign andAddressandAccessthe/videoStreamorAxisSupportwebatwww.axis.com/techsup.
Certificateerrorwhenusing IEEE802.1X	Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver.SeeDate&Timeonpage49.

Theproductisaccessiblelocallybutnotexternally

RouterconfigurationToconfigureyourroutertoallowincomingdatatrafficitotheAxisproduct,enabletheNAT-traversalfeaturewhichwillattempttoautomaticallyconfiguretheroutertoallowaccesstotheAxisproductseeNATtraversa(portmapping)forIPv4orpage53TheoutemustupportUPnP		TM.
Firewallprotection	Checkthelnternetfirewallwithyournetworkadministrator.
Defaultroutersrequired	CheckifyouneedtoconfiguretheroutersettingsfromSystemOptions>Network>TCP/IP>Basic.
ProblemswithstreamingH.264
ProblemswithAXISMediaControl(InternetExploreronly)	ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveXcontrols.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
NoH.264displayedintheclient	CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMCControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage13.IntheAMCcontroPanelselecthH.264andlicSetdefaultH.264decoder.CheckhaRTSRenabledindeSystemOptionsNetworkTCP/IPAdvanced.
MulticastH.264onlyaccessiblebylocalclients	Checkifyourroutersupportsmulticasting,orifteroutersettingsbetweentheclientandtheproductneedtobeconfigured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264displayedintheclient	CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproductarevalidforyournetwork.
PoorrenderingofH.264images	Checkwithyournetworkadministratortoseeifthereisafirewallpreventingviewing.Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybedownloadedfromthemanufacturer'swebsite.
ColorsaturationisdifferentinH.264andMotionJPEG	Modifythesettingsforyourgraphicsadapter.Refertoheadapter'sdocumentationformoreinformation.
Lowerframeratethanexpected	SeePerformanceConsiderationsonpage64.Reducethenumberofapplicationsrunningontheclientcomputer.Limitthenumberofsimultaneousviewers.Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonlykeyframes.cetodatasheetremovedLowertheimageresolution.SetCaptureModdhaprioritizesframerateChangingthecapturemodeprioritizeframeatemightlowerthemaximumresolutiondependingontheproductusedandcapturemodesavailable.Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxisproduct.

Videoandimageproblems,general

Imageunsatisfactory

CheckvidestreamandcamersettingsundeSetupVideoVideStreamandSetupVideo>CameraSettings.

Storageanddiskmanagementproblems

Storagedisruption	Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifotherreadwriteproblemsoccurTidentifythesourcofheproblemchecktheSystemLogunderSystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessarytore-mountthestoragedevice.Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage39.
Videocannotberecorded	CheckthattheSDcardisnotwriteprotected(thatis,readonly).
SDcardcannotbemountedReformattheSDcardandthenclickMount.

NOTICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

TechnicalSpecifications

You can find the latest version of the technical specifications at www.axis.com

PerformanceConsiderations

Whensettingupyour system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the framerate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the framerate.

The following factors are among them most important to consider:

• Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
• AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
• Simultaneousviewingofdifferentstreams(resolution, compression)bydifferentclients.Effectonframerateand bandwidth.
• AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
• Heavyusageofeventsettingsaffecttheproduct'sCPUload.Framerateaffected.
• UsingHTTPSmayreduceframerate, inparticularifstreamingMotionJPEG.
• Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
  •Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
• RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.