M3026-VE - Overvågningskamera AXIS - Gratis brugsanvisning og manual

BRUGSANVISNING M3026-VE AXIS

AXISM3026-VEFixedDomeNetworkCamera

AboutthisDocument

Thismanualisintendedforadministratorsandusersofthe AXISM3026-VEFixedDomeNetworkCamera, andisapplicableto firmware6.30andlater.Itincludesinstructionsforusingandmanaging theproductonyournetwork.Previousexperienceofnetworking willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor Linux-basedsystemsmayalsobebeneficial, fordevelopingshellscripts and applications.Laterversionsofthisdocumentwillbepostedtothe Axiswebsite, asrequired.Seealsotheproduct'sonlinehelp, available viatheweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthelawsinyourlocalregionbeforeusingthisproduct forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofficeofanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnical or typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyfanyakindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandfitnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidental or consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem "About"intheproduct'suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see www.opensource.apple.com/aps/).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/

EquipmentModifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains nouser-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks to trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarkor registeredtrademarksofOracleand/oritsaffiliates.UPnP ^TM is certificationmarkoftheUPnP ^TM ImplementersCorporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives andharmonizedstandards:

- Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See Electromagnetic Compatibility (EMC) on page 2.

LowVoltage(LVD)Directive2014/35/EUSeeSafetyorpag8

- Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and Recycling on page 3. Acopy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information on page 3.

Electromagnetic Compatibility(EMC)

This equipment has been designed and tested to fulfill applicable standards for:

- Radiofrequencyemissionwheninstalledaccordingtothe instructionsandusedinitsintendedenvironment.

- Immunitytoelectricalandelectromagneticphenomenawhen installedaccordingtotheinstructionsandusedinitsintended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class Digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference or radio communications. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference or radio television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorientorrelocatethereceivingantenna.

- Increase these separation between the equipment and receiver.

- Connecttheequipmentintoanoutletonacircuitdifferentfrom thattowhichthereceiverisconnected.

- Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Theproductshallbeconnectedusingashieldednetworkcable(STP) thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatis properlygrounded.Cetappareilnumériqueestconformeålanorme CANNMB-3(classB).Leproduitdoîtêtreconnectéal'aided'uncâble réseaublindé(STP)quiestcorrectementmisålaterre.

Europe

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofEN55022. The product shall be connected using ashieldednetworkcable(STP) that is properly grounded.

This product fulfill therequirements for immunity according to EN61000-6-1 residential, commercial and light-industrial environments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN55024officeandcommercialenvironments.

Australia/NewZealand

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofAS/NZSCISPR22. The product shall be connected using ashieldednetworkcable(STP) that is properly grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。本製品は、シールドネットワークケーブル(STP)を使用して接続してください。また適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에서사용하는것을목적으로하며,모든지역에서사용할수있습니다.적절히접지된STP(shieldedtwistedpair)케이블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and IEC/EN/UL60950-22,SafetyofInformationTechnology Equipment.Theproductshallbegroundedeitherthroughhashielded networkcable(STP)orotherappropriatemethod.

Battery

TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower supplyforitsinternalreal-timeclock(RTC).Undernormalconditions thisbatterywilllastforaminimumoffiveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoresetateverypower-up.Whenthebatteryneedsreplacing,alogmessagewillappearintheproduct'sserverreport.Formoreinformationabouttheserverreport,seetheproduct'ssetuppagesorcontactAxissupport.

The battery should not bereplaced unless required, but if the battery does need replacing, contact Axissupport at www.axis.com/techsupfor assistance.

Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene glycoldimethylether(EGDME),CASno.110-71-4.

WARNING

• Riskofexplosionifthebatteryisincorrectlyreplaced.
• Replaceonlywithanidenticalbatteryorabatterywhichis recommendedbyAxis.
• Disposeofusedbatteriesaccordingtolocalregulationsor thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdercommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicable in the European Unionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:[phone]

Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis reseller.Ifyourquestionscannotbeansweredimmediately,your resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.Ifyouareconnectedtothelnternet,youcan:

• downloaduserdocumentationandsoftwareupdates
  • findanswerstoresolvedproblemsintheFAQdatabase.Search byproduct, category, orphrase
  • reportproblemstoAxissupportstaffbyloggingintoyourprivate supportarea

• chatwithAxissupportstaff

• visitAxisSupportatwww.axis.com/techsup/

WarrantyInformation

ForinformationaboutAxis'productwarrantyandtheretorelated information,seewww.axis.com/warranty/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.

SafetyInformation....6

HazardLevels....6

OtherMessageLevels....6

HardwareOverview....7

ConnectorsandButtons....7

LEDIndicators......8

AccesstheProduct....9

AccessfromaBrowser....9

AccessfromtheInternet....9

SettheRootPassword....10

Configurecapturemode....10

SetPowerLineFrequency....10

TheLiveViewPage....10

MediaStreams

HowtoStreamH.264....13

MJPEG....13

AXISMediaControl(AMC)....13

AlternativeMethodsofAccessingtheVideoStream......14

SetUptheProduct....15

BasicSetup....15

Video....16

SetUpVideoStreams....16

Aboutstreamprofiles....18

AboutONVIFmediaprofiles....18

CameraSettings....18

ViewArea....21

Aboutoverlays....21

Aboutprivacymasks....23

Configure the liveViewPage

PTZ(PanTiltZoom)....26

Aboutpresetpositions....26

Aboutguardtours....26

Advanced....27

ControlQueue....28

Detectors

Aboutcameratampering....29

Applications

ApplicationLicenses....30

UploadApplication....30

ApplicationConsiderations....30

AXIS/idedMotionDetection

Considerations....32

StartandStoptheApplication....32

ConfigureApplication....32

UsingtheApplicationinanActionRule....35

Events......37

SetUpActionRules....37

Add Recipients....37

CreateSchedules....39

SetUpRecurrences....39

Recordings

FindRecordings......40

PlayRecording....40

ExportVideoClip....41

ContinuousRecording....41

Languages....42

SystemOptions....43

Security......43

Date&Time....45

Network......46

Storage....51

TableofContents

Ports&tDevices....53

Maintenance....53

Support....54

Advanced....55

ResettoFactoryDefaultSettings....55

Troubleshooting....57

ChecktheFirmware....57

UpgradetheFirmware....57

Symptoms, Possible Causes and Remedial Actions....58

TechnicalSpecifications....61

Connectors....61

ConnectionDiagrams....61

PerformanceConsiderations....62

SafetyInformation

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

⚠ WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.

NOTICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

Important

Indicatessignificantinformationwhichisessentialfortheproducttofunctioncorrectly.

Note

Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

HardwareOverview

1. Domecover
2. Controlbutton
3. StatusLED
4. microSDCardslot
5. Networkconnector(PoE)
6. Focusring
7. I/Oconnector

ConnectorsandButtons

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to thenetwork shall be intended for their specific use. Makes sure that thenetwork devices are installed in accordance with the manufacturer's instructions for information about regulatory requirements see Electromagnetic Compatibility (EMC) page

SDcardslot

NOTICE

• Riskofdamage to SDcard. Donotuses sharptools, metal objects are excessive force when inserting or removing the SDcard. Use your fingersto insert and remove the card.
• Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror unmounttheSDcardfromtheAxisproduct'swebpagesbeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,see www.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.

Thecontrolbuttonisusedfor:

- Resetting the product to factory default settings. See page 55.

ConnectingarAXISidedHostingSystemserviceSepage4πconnectpressandholdhbuttonforaboutsecondsuntiltheStatusLEDflashesgreen.

Connecting to AXIS Interne Dynamic DNS Service Se page 47 connect press and hold the button for about seconds.

I/OConnector

Use with external devices in combination with, example, tampering alarms, motion detection, event triggering, and alarm notifications. In addition to the OVD C reference point and power (DC output), the O connector provides the interfaceto:

DigitabutputForconnectingexternaldevicessuch as relay and LEDsConnected devices can be activated by the VAPIX®ApplicationProgrammingInterface, outputbuttonsontheLiveViewpageorbyanActionRule. The outputwill shows active (shownundeSystemOptionsPortsDevices) the alarm device activated.

DigitalInputAalarminpufoconnectingdeviceshatartogglebetweenamperandclosedcircuitforexample: PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes active(shownunderSystemOptions>Ports&Devices).

LEDIndicators

Note

• TheStatusLEDcanbeconfiguredtoflashwhileaneventisactive.
  The StatusLED carb configured flashfoid identifying the unit Gd Setup System Options Maintenance

StatusLED	Indication
Unlit	Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber	Steadyduringstartup.Flashesduringfirmwareupgrade.
BlendedRedworkconnectionisunavailableorlost.
Rodefailure.

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:

• InternetExplorer ^® withWindows ^®
• Safari ^ withOSX ^
• Chrome TM orFirefox® withotheroperatingsystems.

ToviewstreamingvideoinInternetExplorer, allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams. ThelicenseisautomaticallyinstalledwithAMC. Theadministratorcandisabletheinstallationofthedecoderstoppreventinstallationofunlicensedcopies.

Note

- QuickTime ^TM is also supported for viewing H.264 streams.

AccessfromaBrowser

1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser'sLocation/Addressfield.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.

If you donot know the I paddress, use AXISIP Utility to locate the product on thenetwork. For information about how to discover and assign I paddress, the document Assign I P Address and Access the video Stream or Axis Support web at www.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark, gotoSafari>Preferences.

1. Enteryourusernameandpassword.Ifthisisthefirsttimetheproductisaccessed,therootpasswordmustfirstbe configured.Forinstructions,seeSettheRootPasswordonpage10.
2. The product'sLiveViewpageopensinyourbrowser.

Note

The controls and layout of the liveView page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page.

Accessfromthelnternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust configureyournetworkroutertoallowincomingdatatrafficctotheproduct.Todothis,enabletheNAT-traversalfeature,which wilattemptautomaticallyconfiguretheroutetallowaccesstheproductThisenabledronSetupSystemOptions>Network>TCP/IPAdvanced.

FomoreinformationedNATraversa(portmappingforPv4orpage4SeAlsoAXISnterneDynamidDNServicat www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

Tacces the Axi product you must the password for the default administrator user or this is longer the Configure Root Password dialog, which opens when the product is accessed for the first time.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certificate. HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafficbetweenwebbrowsersandservers.The HTTPscertificateensuresencryptedexchangeofinformation.SeeHTTPSonpage44.

The default administrator usenameroortpermanent and cannot be deleted the password for root host the product must be reset which factory default setting See Reset Factor Default Settings page 55.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1. ClickUseHTTPS.

A temporary certificate(validforoneyear)iscreated,enabling encryptionofalltraffictoandfromtheproduct,andthe passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconfirmthespelling.

3.ClickOK.Thepasswordhasnowbeenconfigured.

Configurecapturemode

Thecapturemodesettingreducesimageflickerinfluorescentlightenvironments.Selectthecapturemodewiththepowerline frequency(50Hzor60Hz)usedatthelocationoftheAxisproductandclickOK.

When using 50Hz, the maximum framerate is limited to 25fps.

Note

Powerline frequency is different in different geographic regions. In the Americas, 60Hz is usually used; most other part of the world use 50Hz. Local variations may apply, always check with the local authorities.

SetPowerLineFrequency

PowelinfrequencysetfirstimtheAxiproductaccessedandaronlychangedfromPlainConfig(sepage55) orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause imageflickeriftheproductisusedinfluorescentlightenvironments.

When using 50Hz, the maximum framerate is limited to 25fps.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

TheLiveViewPage

The controls and layout of the liveView pagemay have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page. The following provides an overview of each available control.

ControlsontheLiveViewPage

Click the viewsize buttons to show the image useful size (righ button) to scale down the image to fit the browser window (left button).

SelectstreamprofileoftheLiveViewpagefronthStreamProfiledrop-downlistEoinformation abouthowtoconfigurestreamprofiles,seepage18.

ClicPuls activate product output port for define period time information about how tenabl and configure output buttons page 2. The output button may differ depending on the name entered in the /OPorts configuration.

ClicktheActive/Inactivebuttonsmanuallyactivatendnactivtheproduct'soutputportFor informationabouthowtoenableandconfigureoutputbuttons,seepage25.

Us the ManualTriggerbutton trigger action rule from the Live View page. Information about how to configure and enable the button, see ManualTrigger on page 11.

ClickSnapshot^a ActionButtons.

ManualTrigger

The ManualTriggerusedTriggeractionrulfronthdLiveViewpageThemanuatriggecarfoexamplebusedo validateactionsduringproductinstallationandconfiguration.

Toconfigurethemanualtrigger:

1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
BonthTriggedrop-downlistselectnpufignal.
4. From these second drop-downlist, select Manual Trigger.
5. Select the desired action and configure the other settings as required.

Formoreinformationaboutactionrules,seeEventsonpage37.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewConfig.

UndeActionButtonsselecShowmanuatriggebutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewetoolbarsavailableInterneExploreOnlySeeAXISMediaControl(AMC)prpageJomore information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.

Click the View Full Screen button and the video image will fill entire screen press ESC Escape or the computer keyboard to cancel full screen view.

TheRecordbuttonusedrecordthecurrentvidestreamonyoucomputerThelocationwhertherecordingsavedcarspecifiedrthAMControlPaneEnabletibuttorfromLiveViewConfigVieweSettings.

PTZControls

Note

These controls are available to digit aPTz enabled through selected view areased/view area page 2.1.

With the PTZControlQueue enabled the time each user is controlled by the PTZetting limited click button or requests release controlled by the PTZcontrol The PTZControlQueue setup de PTZControlQueue.

Click the Emulate joystick mode button and click the image to move the camera view in the direction of the mousepointer.

Click the Centemode button and click the image to cent the camera viewth a position.

Thecentermodebuttoncouldalsobeusedtozoominonaspecificarea.Clickintheimageanddragtodrawa rectanglesurroundingtheareatobemagnified.Tozoomout,rotatethemousewheel.

Toviewaspecificviewareaorpresetposition,selectitfromtheSourcelist.

ParandTilbarsUsdharrowspananditheameraviewocliconpositionorthbatsteethameraviewto thatposition.

Zoombar-Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

The PTZ control panel is disabled under PTZ Advanced Controls section page 27.

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethetypeyouuse.

TheLiveViewpageintheproductprovidesaccessoH.264andMotionJPEGvideostreams,andtothelistofavailablestream profiles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file. Or seen another way, much higher video quality can be achieved for a given bitrate.

Deciding which combination of protocols and method stoused depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

UnicastRTP	Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.	Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotraffic onthenetworkuntilaclientconnectsand requeststhestream.Notethatthereareamaximumof20 simultaneousunicastconnections.
RTPoverRTSP	Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletoconfigure firewallstoallowRTSPtraffic.
RTPoverRTSPoverHTTP	Thisunicastmethodcanbeusedtotraverse firewalls.Firewallsarecommonlyconfiguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
MulticastRTP	Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped.Multicastingprovidesthemostefficientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconfiguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedintheAMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecificrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

This formatusesstandardJPEGstillimagesforthevideostream. These images are displayed and updated at a rather sufficient to create stream that shows constantly updated motion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXISMediaControlInInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

TheAMCControlPanelcanbeusedtoconfigurevariousvideosettings.PleaseeseetheAXISMediaControlUser'sManualformore information.

TheAMCControlPanelisautomaticallyinstalledonfirstuse,afterwhichitcanbeconfigured.OpentheAMCControlPanelfrom:

- WindowsControlPanel(fromtheStartscreenorStartmenu)

Alternatively right-click the video image Interne Explore and click Settings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

MotiodPEGervepush(ifupported by the client Chromo Firefox;example) This option maintains a proper HTTP connection to the browser and sends data as and when required, for as long as required.

Window Media Player This requires AXIS Media Control and the 264 decoder installed. The following paths can be used:

- QuickTime TM. The following pathscanbeused:

Note

• =IPaddress
  •TheAxisproductsupportsQuickTime6.5.1andlater.
• QuickTimemayaddlatencytothevideostream.
• It maybe possible to use other player to view the H.264 stream using the paths above, although Axis does not guarantee this.

SetUptheProduct

The Axproduct are configured by users with administrator operator rights to the product Setup pages click Setup the copyright-hand corner of theLiveViewpage.

- Administratorshaveunrestrictedaccesstoallsettings.

Operator have restricted access settings used on page 43

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage43.
2.TCP/IP.Seepage46.
3. Date&Time.Seepage45.
4.VideoStream.Seepage16.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

Video

ItispossibletoconfigurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.See page 16.
- Streamprofiles.See page 18.
•ONVIFMediaProfiles.Seepage18.
- Camerasettings.See page 18.
•Viewareas.Seepage21.
•Overlayimage.Seepage21.
- Privacymask.See page23.

SetUpVideoStreams

Toetuphproduct'sidestreamsgdVideoVideStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

• Image.Seepage16.
  •H.264.Seepage17.
• MJPEG.Seepage18.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage. Thepixelcounterisusefulinsituationswherethereis aspecificsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

When setting a video stream set Up Video Stream page 12 Unde Preview, clic Open and electh Show pixel counterption enable the rectangle l'them edge Usethmous to mov and size the rectangle pent the number pixels in the Width and Height fields and click Apply.

- When accessing theLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

The defaultmagsettings can be configured under Video StreamSelectdImageTab.

The followingsettingsareavailable:

• Resolution.Selectthedefaultresolution.
  CompressionThe compressioneveaffect the image quality bandwidth and size of saved images through the compression, the higher the image quality with higher bandwidth requirements and larger filesizes.
• Mirrorimage.lfrequired, theimagecanbemirrored.
• Rotateimage.lfrequired, theimagecanberotated.

Maximunframeate avoid bandwidth problems the frame at allowed each viewer and limited of fixed amount Alternatively the frame at car between which means the Axiproduct always deliver the highest framerate possible under the current conditions.

OverlayettingSeeAboutoverlaytextbrpag21.

ClickSavetoapplythenewsettings.

AboutH.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasl-framesandP-frames.Anl-frameisacompleteimage,whereas P-framesonlycontainthedifferencesfrompreviousframes.

AboutGOPlength

AGroupofPictures(GOP)containsonel-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes betweenwol-frames.

If you set the GOP length and the framerate equally you will get one GOP per second. If you can get the GOP length to a higher value you will get more small-sized P-frames and less bigsized I-frames while keeping the same framerate. In other words, a high GOP-length values saves bandwidth, but the video quality may decrease. Allow GOP-length value increases the video quality but needs more bandwidth.

AboutH.264profiles

TheAxisproductsupportsthefollowingH.264profile(s):

BaselineUschBaselinprofiletheliendo not support CABACentropy coding.

MainTheMainprofileuseCABAGandprovidesbettercompressionwithmaintainedvideoquality,requires larger amountofprocessingpowertodecodethantheBaselineprofile.

Aboutbitratecontrol

Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.

Aboutvariablebitrate

Variablebitrate(VBR)adjust thebitrate according the image complexity Wherthe activity in the scene increases VBR adjusts the bitrate according to the complexity, using up more bandwidth for increased activity in the scene, and less for lower scene activity. Variablebitrate is suitable if there is asurplus in bandwidth, where the increased bitrate may not be an issue.

Aboutmaximumbitrate

If you have limited bandwidth, were recommend Maximum bitrate (MBR). MBR allows youto set target bitrate to control the bandwidth consumption. The target value limits the bitrate, but it maintains a flexibility to be able to prioritize a continuous video stream. Consequently, the frameratemight need to go down and the image quality might decrease. Toply compensate forth this, you can select which variables shall be prioritized. Not setting a priority mean that framerate and image quality are equally affected.

HowtosetanH.264profile

The changing settings for H.264 stream that does not use stream profilegtdVidedAudioVidedStreamH.264.

1. To increase or decrease the number of frames per GOP, set the GOP length.
2. SelectoneoftheH.264profiles.
3. Selectonofthefollowing:

-Variablebitrate

-Maximumbitrate

IHousecMaximunbitateselectwhichvariableprioritizethePrioritydrop-downlist.

6.ClickSave.

Howtoincludecurrentbitrateinatextoverlay

1. GotoVideo&Audio>VideoStream>OverlaySettings.
2. In the Includetextfieldenter#b.
   3.ClickSave.

MJPEG

Sometimes the imagesize is large du et low light or complex scenery. Adjusting them a maximum framesize help to control the bandwidth and storage by the Motion PEG video stream in these situations. Setting the framesize default setting provides consistently good image quality at the expense of increased bandwidth and storage usage, limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. Toprevent increased bandwidth and storage usage, the maximum framesizes should be set to an optimal value.

Aboutstreamprofiles

Astreamprofileisasetofpredefinedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream profilescanbeused:

• Whensettinguprecordingusingactionrules.SeeEventsonpage37.
• Whensettingupcontinuousrecording.SeeContinuousRecordingonpage41.

In the liveViewpageselectstreamprofilronthStreamprofildrop-downlist.

To create new profile to modify existing profile to Setup Video Stream Profiles.

To select default stream profile for the Live View page to Setup Live View Config.

AboutONVIFmediaprofiles

AnONVIFmediaprofileconsistsofasetofconfigurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaprofiles canbeusedbyaclienttoconfiguremediastreamproperties.

The ONVIFmediaprofile page distal preconfigure profiles. These profiles are included through product quick setup You can add, modify or remove ONVIFmediaprofiles from this page.

CameraSettings

The Video Camer Settings page provides access to advanced image settings for the Axis product.

Aboutcapturemodes

Thecapturemodesettingreducesimageflickerinfluorescentlightenvirnmentsasimagedataissampledataratethatmatchesthe localpowerlinefrequency.Capturemodeissetthefirsttimetheproductisaccessed.Selectthecapturemodewiththepowerline frequency(50Hz60Hz)used the location of the AxiproductandlicOKWhenusing 50Hzthemaximumframerate is limitedto25fps.Whenusing60Hz,themaximumframerateislimitedto20fps(withWDR)and30fps(withoutWDR).

Note

Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.

Tochangecapturemode, followthesesteps:

1. GotoSetup>Video>CameraSettings.
2. Selectthenewcapturemode.
   3.ClickSave.

ImageAppearance

TochangImageAppearance@chemenusundeSetupVideoCameraSettings.

Increasing the Colorevel increases the colosaturation The value gives maximum colosaturation and the value gives minimum colorsaturation.

ThémageBrightnesscaradjustedtherange0-100wherehighewalueproducesbrightimage.

Increasingh Sharpness an increase bandwidth usage sharper magenight increase magenoises especially low light conditions. Alowersetting reduces magenoise, but the whole imagewill appear less sharp.

The Contrastangesthe relative difference between light and dark, car, adjusted using the slider.

WhiteBalance

TochangethissettinggotoSetup>Video>CameraSettings

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

The white balance window enabled the Automatic and Automatic outdoor options that appear the White balance drop-down list. Select the options from the drop-downlist set the white balance window properties. Select Automatic and the default settings for the Automatic and Automatic outdoor options (in the White balance drop-downlist). Select Custom manually set a reference window for white balance in the view area.

WideDynamicRange

Widelynamicange(DynamicContrast) can improve the exposure whether there is considerable contrasbetweenlightandark areasintheimage. EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Exposure is the amount of light the camera's sensor captures for ascene. To much light results in a washed out image and too little light results in a dark image.

ExposurevalueUsedExposurevalueulidetadjustoveralbrightnessofhimage.

Exposurecontrol-Selectasuitableoptiontocontroleexposure.

Fomostcenesh Automation will provide the best results. The hutterspeed automatically set to produce optimum image quality.

If image flickers that are caused by fluorescent samples, the light sources to reduce flicker times, select the Flicker option that matches the power line frequency.

TheHoldcurrentoptionlocksthecurrentexposuresettings.

Video

MaxexposureShutterspeedalscalledexposuretime'ststandfothdengthofimthecamershutterspenthereby exposingthecamerasensortolight.Ifshutterspeedisfastitcanfreezeactioneffectively.Ifshutterspeedisslow,itcancause movingobjectstoappearblurred.Decreasingtheexposuretimewillreducemotionblur.

Enable Backlight compensation Enable this option bright pot fights such as light bulb causes the area arithemage to appeartoodark.

Exposure zones This setting determines which part of the image used to calculate the exposure from the situations the Auto setting can be used.

YoucanselectapredefinedareabydefiningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareaasthatare toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata. Theremustbeatleastonelcludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone.

NotethatanExcludewindowiseffectiveonlywhenplacedinsideanincludewindow.

Tip: If an area is extremely bright drawn, Include window to cover the whole area and define Excludewindows within it to block out the bright areas.

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallowsdifferent prioritizationinnormallightandinlowlight.

Shutterspeedrelated (the amount of the shuttle opened and measured second(s) slowshutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, as low shutter speed can cause moving object to appear blurry.

SetWidDynamiRangeWDROffandeShutteto

AstdsetshutterspeedautomaticallylfrequiredusMashutterdimtheshutterspeedpreventhframe ratefrombeingreduced.

Forexample,toget30fps,setMaxshutterto1/30.

•Fixedtouseafixedshutterspeed.

Gainmeasureddecibe(dB)theamountofimplificationappliedthemagehighaimayprovidebetterimagenlow lightsituationsbutwillincreasetheamountofimagenoise.

SetGainto

AetdosethegainautomaticallylfrequireduseMaxgairdimithappliedgain.

- Fixedtouseafixedgain.

Example

Ifstoragespaceorbandwidth this limited, try using a lower gain. This will reduce image noise and produces smaller image files.

Day/Night

TheIRcutfilterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhenusingarexternalRampsetdIRcutfiltertoOffThisincreasedightsensitivityandallowsheproducto"seeInfraredightTheimageisshowninblackandwhitewhentheIRcutfilterisoff.

If using automatic Exposure control, the R-filter Auto automatically switch between Or and Off according to the lighting conditions.

The Day/Nightshiftevebahelpsleterminwherthe camerawilshiffrondaymodetonightmodeNormallythe camera automaticallychangesmodrondaytonightwherverydarklevel00ortheliderByettingDay/Nightshifteveta lowervalue, the camerawillchangetonightmodeearlier.

ViewArea

AivereascroppefarbfthfulViewEachiervareatreatedawideosourcerLiveViewandhastownvideostreamandPTZsettings.

When setting up avieware aitis recommended that the videostream resolution is the same size as smaller than the view area size. Setting the videostream resolution larger than the view area size implies digitally scaled up video aftersensor capture, requiring more bandwidth without adding image information.

TenablegdaVideoCameraSettingsandelecEnableViewAreas.

Toaddanewviewarea:

1.GotoVideo>ViewArea.

2.ClickAdd.

The new iew are appears under Selected iew area Enter descriptiven a mer the Nam field.

SelectarAspectation and Videostreamresolution.

5.Anewviewareacoversthewholeimage.Usethemousetomoveandresizetheviewarea.

1. SelectEnablePTZtoenabledigitalPTZfortheviewarea.

7.ClickSavetosavethesettings.

TomodifyviewareaselecttheviewarearthdstandmodifythsettingsasequiredClickSave.

Toremoveaviewarea,selecttheviewareaandclickRemove.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecificpartofthefullview.

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,orduringproductinstallationandconfiguration.

Aboutoverlaytext

Anoverlaytextcancludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodifierscanbeusedto display,forexample,thecurrentbitrateorthecurrentframerate.

You can choose between the following text overlays:

Size	TextheightBackgroundheight
Small	10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels

It's also possible to display text when action rule triggered by how to include overlay text in action rule on page 22.

Howtoincludeoverlaytext

GoVideoVideStreamandelectdImageab.

Dincludatandimeselectncludatandncludtime.

TincludetextstringselectncludetextandentethextrithfieldModifiersarbusedseFileNamingft

Date/TimeFormatsintheonlinehelp.

1. Selectsize, color, and placement of the text string.

5.ClickSave.

TomodifytheDateandimFormatgdsystemOptionsDateTimeSecDateTimepage45.

Howtoincludeoverlaytextinanactionrule

Note

Todisplayoverlaytextinmultipleviewareas, overlaytextmustbeenabledineachviewarea.

GoVideoVideStreamandelecthmagtab.

UndeOverlassettingsselectncludtext.

Entethemodifie#DWherthrulestriggered#Displacedbythextspecifiedrtheactionrule.

Additionaltextinthisfieldwillbedisplayedalsowhentheactionruleisnotactive.

@dcEventsActionRulesandcreateyouactionrule.

From the Actions list selec Overlay text.

6.EnterthetexttodisplayintheTextfield.

Specify the Duration The text bar displayed while the user active for fixed number seconds.

Aboutoverlayimages

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isfirstuploadedto theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.

Imagespecifications:

• The uploaded images should be a Windows 24-bit BMP image with maximum 250 colors.
• Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
• The image cannot be larger than the maximum image resolution.
• If you combine at text overlay with and image overlay, the text overlayalway stakes presidence over the overlay image in height. A text overlayalways stretches across the whole video image which means you cannot shrink the overlay stripto mak room for image information about different text overlay heights see About overlay text.

Sinceitisstatic, thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpan, tiltorzoommovements.

TalwayscoverselectefarbfthemonitoredareauseprivacymaskSeeAboutprivacymaskorpage23.

Howtuploadanoverlayimage

1.GotoVideo>OverlayImage.
2.ClickBrowseandbrowsetothefile.
3.ClickUpload.

1. The Transparency Settings page is now displayed:

TomakcolothoverlaymagtransparentselectUstransparencyandentethRGBhexadecimalvalue forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.

Formoreexamplesofhexadecimalvalues,seetheonlinehelp.

TscaltheimageautomaticallyselectScalewithresolutionThimagovilbscaledowrtothe resolutionusedbytheAxisproduct.

5.ClickSave.

Howtoincludeanoverlayimage

1.GotoVideo>OverlayImage.

SelecthimagetousfromtheUsoverlaymagistandlicSave.

GoVideoVideStreamandelecthæmagetab.

UndeOverlaySettingsselectinclude overlaymagath coordinates.

For the image's position in the horizontal and vertical coordinates. The X = and' = positions the top left corner. If a part of the image is positioned outside the video image, the overlay image will be removed so that the whole image is visible.

6.ClickSave.

Aboutprivacymasks

Aprivacymaskisauser-definedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcolorandare appliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramminginterface(API).

The PrivacyMaskList(VideoPrivacyMask) shows the mask that are currently configured in the Axis product and indicates if they are enabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

If you add many privacy masks, this may affect the product's performance.

ConfiguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.ItispossibletedefinethefollowingfeaturesoftheLiveViewpage.

• StreamProfile.Seepage18.
• DefaultViewerforBrowser.Seepage24.
  -ViewerSettings.Seepage24.

ActionButtonsThesearchbuttonsdescribednControlsorthLiveViewPage1.

-UserDefinedLinks.Seepage25.
- OutputButtons.Seepage25.

DefaultViewerforBrowsers

FromLiveViewConfigDefaultVieweselecthdefaultmethodofviewingvideimagesyoubrowserTheproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.

BrowserViewerDescription
WindowsInternetExplorer	AMC	RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
	QuickTime	H.264.
	StDisplaysstillImage	gesonly.ClicktheRefreshbuttoninyourbrowsertoviewa newimage.
Otherbrowsers	ServerPush	Recommendedviewerforotherbrowsers(MotionJPEG).
	QuickTime	H.264.
	StDisplaysstillImage	gesonly.ClicktheRefreshbuttoninyourbrowsertoviewa newimage.

Formoreinformation,pleaseesetheonlinehelp

ViewerSettings

Toconfigureoptionsfortheviewer, gotoLiveViewConfig>ViewerSettings.

SelectShowewetoolbatalisplaytheAXISMediaControl(AMC)theQuickTimeviewetoolbaundethevideoimageinyourbrowser.

H264lecodeinstallationThe administratorandisableinstallationofH1.264lecodeincludedwithAXISMedia Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour Axisreseller.

SelectShowcrosshainPTZoystickmode enable crosshawillindicate the center of the image in PTZoystick mode.

SelectUsePTZoystickmodasdefaultenablejoystickmodeThemodearbechangedemporarilyfromthe PTZcontrolpanel.

SelectEnablerecordingbutton enablerecordingfromtheLiveViewpageThisbuttonisavailablewhenusingtheAMCviewer.TherecordingsaresavedtothelocationspecifiedintheAMCControlPanel.SeeAXISMediaControl(AMC)onpage13.

UserDefinedLinks

Todisplayuser-definedinkintheLiveViewpageselecthShowcustomlinkoptiongivthdlnanamandherentethURL tolinkto.Whendefiningaweblinkdonotremovethehttp://fromtheURLaddress.Customlinkscanbeusedtorunscriptor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdefinedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Definingthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

Externall/OdevicesconnectedtotheAxisproduct'soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewConfig.
2. UnderOutputButtons, select the type of controltouse:

Pulsactivates the output for define period of time. The pulse time can be from 10 seconds to 60 seconds.

-Active/Inactive displaywobuttons, oneoreachaction.

ToconfigureactiveandnactivstatesgdsystemOptionsPort6Devicesl/Portandethport'sNormastate.

Formoreinformationaboutl/Oports,seeI/OPortsonpage53.

PTZ(PanTiltZoom)

PTZ(pan,tiltandzoom)isavailableifyouhaveenabledddigitalPTZintheselectedviewarea.Formoreinformationonviewareas, seeViewAreaonpage21.

Aboutpresetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecificposition.Apresetpositionconsistsof thefollowingvalues:

•Panandtiltpositions
- Zoomposition

Eachviewareahasitsownpresetpositions.

Howtoaccessthepresetpositions

Presetpositionscanbeaccessedinseveralways:

• ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.
• Whensettingupactionrules.Seepage37.
• Whensettingupguardtours.Seepage26.

Howtoaddapresetposition

1. GotoSetup>PTZ>PresetPositions.
2. Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.
3. WriteanameintheCurrentpositionfield.
   4.ClickAddtosavethepresetposition.

Howtoincludethepresetpositionnameinanoverlaytext

1.GotoVideo.
2. SelectIncludeoverlaytext.
3. Writethemodifier# Pinthefield.
4.ClickSave.

SettheHomePosition

The entire view are treated with the composition which readily accessible by clicking the Home button or the live view page and in the Preset Position setup window.

TheproductcanbeconfiguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspecifiedlengthoftimeEntethdengthofimerthetReturnthomefterfieldandlicSavSethdimdzerdopreventheproductfromautomaticallyreturningtotheHomeposition.

Aboutguardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandforconfigurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Note

Forproductsthatsupportlimitedguardtours,thereisafixedminimumviewtimeof10seconds.

Howtocreateaguardtour

1. GotoSetup>PTZ>GuardTour.
   2.ClickAdd.
   3.Typeaname.
2. Specify the pause length between runs.
3. Selectapresetpositionfromthedrop-downlistandclickAdd.
4. Foreachpresetposition, entertheViewTimeinsecondsorminutes.
   SpecifyViewOrderthepresepositionspselectRandomvieworder.
   8.ClickSave.

Howtoeditaguardtour

1. GotoSetup>PTZ>GuardTour.
2. Select the guard tour in the Guard Tour List.
   3.ClickModify.

Howtodeleteaguardtour

1. GotoSetup>PTZ>GuardTour.
2. Select the guard tour in the Guard Tour List.
   3.ClickRemove.

Advanced

Controls

AdvancedPTZsettingscanbeconfiguredunderPTZ>Advanced>Controls.

The PaneShortcuCommandButtonisshowshouser-definedbuttonthataraccessedfromtheViewpage'Ctrl panel. These buttons are used to provide direct access command issued using the APIX® application programming interface. ClickAddtoaddanewshortcutcommandbutton.

The following PTZ controls are enabled by default:

•Pancontrol
- Tiltcontrol
- Zoomcontrol

Tolisable specific controls deselect options under Enable/Disable controls.

Ifusing multiple view areas, deselecting a control will only disable the control in these selected view area.

Note

DisablingPTZcontrolswillnotaffectpresetpositions. Forexample, ifthetiltcontrolisdisabled, theproductcanstillmoveto presetpositionsthatrequireatiltmovement.

ControlQueue

Note

• The administratorcanenableanddisablePTZcontrolsforselectedusers.
• Toidentifydifferentusersintheviewergroup,cookiesmustbeabledontheclient.

The ControqueupoltimesmeasuredsecondsFromoreinformationsethonlinehelp

The administrator setup que ufo PTZ controller from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in theLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime. Other users will be placedinqueue.

AusewhobelongsgroupsedUserspage43withhighePTprioritycargdeforetheusersthequeuandake controloftheproduct.Theorderofpriorityisasfollows:

Administrator\Administrator takesove PTZ control regardless of who's first queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.

Event-TheAxiproductarbeconfiguredtopresepositionwhertriggeredbyalarm(seEventsorpage37). Theeventwillimmediatelybeplacedfirstinthequeueexceptwhenanadministratorisincontrol.

1. Operator—Sameas administrator but with lower priority

GuardTour-Aguardou(sepage26)PZontrofoanindefinitperiodbfimd.mayoverridderbyan operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

Viewer-MultipleviewersmustwaifotheiturnTheviewehasSecondPTZontrobeforecontrolpassed ontothenextviewerinqueue.

Detectors

Aboutcameratampering

CameraTamperingcangenerateanalarmwhenthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely de-focused.Tosendanalarm,forexampleviaemail,anactionrulemustbesetup.

Howtoconfiguretamperingdetection

1. GotoDetectors > CameraTampering.

SethMinimundurationthattheimethatmustlapsbeforealarmisgeneratedincreaseimtoprevent falsealarmsforknownconditionsthataffecttheimage.

Select Alarm for dark images of alarm should be generated when light and dimmed turned off if then is sprayed, covered, or rendered severely out of focus.

4.ClickSave.

Howtoconfigureanactionrulefortamperingalarm

1. GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

1. EnteraNamefortheactionrule.

UndeConditionselecDetectorfromthTriggerist.

1. SelectTamperingfromthelistofdetectors.

2. Optionally, select as schedule and set additional conditions.

SelectactionExampleTosendaremailselectSendNotificationandselectRecipientfromtheDistBefined recipients.

Note

The Which the ulective option under Duration cannot be used with cameramperings since camerampering does not have aduration and once it has been triggered it will not automatically return to its untriggered state.

Formoreinformationonactionsrules,seeEventsonpage37.

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxiproductsFoinformationaboutavailableapplicationsdownloadstrialsandicensesgovwww.axis.com/applications

Note

The application AXIS/ided Motion Detection is included with this product. See AXIS/ided Motion Detection or page 32.

- Several applications can run at the same time but some applications might not be compatible with each other. Certain combination of applications might require to much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstothelnternet
- Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense, theAxisproductserialnumber(S/N) is required. The serial number can be found on the product label and under SystemOptions > Support > SystemOverview.

UploadApplication

Touploadandstartanapplication:

1. GotoSetup>Applications.

2ndeUploadApplicationclickBrowseLocatethapplicationfileandclickUploadPackage.

1. Install the license (if applicable). For instructions, seethedocumentation provided by the application vendor.

Start the applicationGd page Applications select the application in the disf installed applications and click Start.

1. Configure the application. For instructions, seethedocumentation provided by the application vendor.

Note

• Applicationscanbeuploadedbyproductadministrators.
• ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version 3.10andlater.

To generate log file for the application to Application Select the application and click Log.

ApplicationConsiderations

Ifanapplicationisupgraded, applicationsettings, including the license, will be removed. The license must be installed and the application reconfigured.

IftheAxisproduct'sfirmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot guaranteedbyAxisCommunications.Notethatheapplicationmustbesupportedbythenewfirmware.Forinformationabout firmwareupgrades,seeUpgradetheFirmwareonpage57.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored, uploaded applications remain unchanged but must be restarted. Tostart the application, goto Setup Application Select the application in the dis installed applications and click Star Information about restoring the Axis product, see Maintenance on page 53.

If theAxisproductisresettofactorydefault, uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory default, see ResettoFactoryDefaultSettingsonpage55.

AXISVideoMotionDetection

AXISVideoMotionDetectionisanapplicationthatdetectsmovingobjectsinthecamera'sfieldofview.Whenamovingobject isdetected,AXISVideoMotionDetectionssendsanalarmthatcanbeusedbytheAxisproductorbythird-partysoftwaretoforexample,recordvideoorsendanotification.

AXIS/ided MotionDetection included with the Axis product and available under SetupApplications. Use AXIS/ideo MotionDetection, the application must first best started. To avoid detecting unwanted objects, the applications should be configured. During configuration, visual confirmation can be used to help understand the effect of the different filters. When visual confirmation is enabled, red polygonsshow which objectsthe application detects and green polygonsshow which objectsthe application ignores.

Considerations

BeforeusingAXISVideoMotionDetection3,takethefollowingintoconsideration:

• Smallanddistantobjectsmightnotbedetected.
• Detection accuracy may be affected by weather conditions such as heavy rainorsnow.
• MakesurethatthelightingconditionsarewithintheAxisproduct'sspecification.Addadditionallightingifneeded.
• Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.

StartandStoptheApplication

TstarthapplicationselectrthInstalledApplicationsisbrtheApplicationspagandclickStart.

Tostoptheapplication,selectitinthelistandclickStop.

ConfigureApplication

The application is available from SetupApplicationsMotionDetectionGoSettingsandherclickAXIS AXIS AXIS Video Motion Motion Detection Settings/scopingtheapplication'swebpage.

ToconfigureAXISVideoMotionDetection3,followthesesteps:

Modify the size of position of include area This there are in which moving objects will be detected. See include Area on page 32.

OptionallyadobnomorexcludareasObjectsarexcludareavilbignoredSeeExcludeAreconpage3.

3.ClickSavetoapplythechanges.

Use visual confirmation to verify the settings. See Visual Confirmation on page 83.

Iso many unwanted objects are detected, enable and configure non more of the ignore filter. See ignore Filters on page 34.

After modifying setting click Save apply the changes The video stream will be restarted and may take few seconds before the change is applied.

IncludeArea

Theincludeareaistheareainwhichmovingobjectswillbedetected.Objectsmovingoutsidetheincludeareawillbeignored. Theobjectwillbedetectedalsoifonlyapartoftheobjectisinsidetheincludearea.

Note

Tomodifytheincludearea,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Thedefaultincludeareaisasquarethatcoversthewholeimage.Clickontheicontohighlighthearea.

Usethemousetoreshapeandresizetheareasothatitonlycoversthepartoftheimageinwhichmovingobjectsshouldbedetected. Thedefaultsquarecanbechangedtoapolygonwithupto20points(corners).

• Toaddanewpoint, clickontheincludeareaborder.Dragthepointtothedesiredposition.
• Toremoveapoint, right-clickonthepoint.
• Tomoveapoint, dragthepointtothenewposition.
• Tomovetheentireincludearea, placethemousepointerinsidethearea. Whenthepointerbecomesacross, dragthe areatothenewposition.
• Toselecttheincludearea,clickontheborder.

Toresettheincludeareatoitsdefaultsize,clickReset.

ExcludeArea

Anexcludeareaisanareainwhichmovingobjectswillbeignored.Useexcludeareasifthereareareasinsidetheincludearea thattriggeralotofunwanteddetectedobjects.Upto10excludeareascanbeused.

Note

Toaddandmodifyexcludeareas,InternetExplorerandAXISMediaControl(AMC)mustbeused.

To address excluding a click Add default exclude a rectangle placed in the center of the image. The theme to remove, reshape and resize the areas so that it covers the desired part of the image. The defaults square can be changed to a polygon with up to 20 points (corners).

• Tomovetheexcludearea, placethemousepointerinsidethearea. When the pointer becomes across, drag the area to thenew position.
• Toaddanewpoint, clickontheexcludeareaborder.Dragthepointtothedesiredposition.
• Toremoveapoint, right-clickonthepoint.
• Tomoveapoint, dragthepointtothenewposition.
• Toselectanexcludearea,clickontheborder.

Toremoveanexcludearea,selecttheareaandthenclickRemove.

Tohighlighttheexcludeareas,clickonthe

icon.

VisualConfirmation

Visualconfirmationisusedtovalidatethatthesettingsarecorrect,thatis,thatallobjectsthatshouldbedetectedaredetected.

Note

Tousevisualconfirmation, Internet Explorer and AXIS Media Control (AMC) must be used.

When visual confirmation is enabled, all moving objects found by the application will be circled and followed by polygons. A red polygon indicates that the object is found and detected as a moving object. Agreen polygon indicates that the object is found but is ignored because it is not in the include area or because of one of the ignore filters.

Toenablevisualconfirmation:

1. Select the Enable visual confirmation option.
   2.ClickSave.

Note

- Visualconfirmationisdisabledafter15minutes.

After modifying setting click Save apply the change The video stream will be restarted and may take few seconds before the change is applied.

- Enablingvisualconfirmationmayintroducevideolatency.

IgnoreFilters

IfAXISVideoMotionDetection3detectstoomanyunwantedobjects,startbymodifyingtheincludeandexcludeareas.Ifstilltoo manyobjectssaredetected,useoneormoreoftheignorefilters.

Supportedignorefilters:

• Swayingobjects—Usedtoignoreobjectsthatonlymoveashortdistance
• Short-livedobjects—Usedtoignoreobjectsthatonlyappearintheimageforashortperiodoftime
• Smallobjects—Usedtoignoresmallobjects

Ignorefiltersareappliedtoallmovingobjectsfoundbytheapplicationandshouldbeconfiguredwithcaretoensurethatno importantobjectsareignored.

Onlyuseignorefiltersifneededanduseasfewfiltersaspossible. Enableandconfigureonefilteratatimeandusevisualconfirmation toverifythesettingsbeforeenablinganotherfilterWhenconfiguringfilterstartwithsmallfiltersizeclicSavendusevisual confirmationtoverifythesettings.lfrequired,increasethefiltersizeinsmallstepsuntilthenumberofunwantedobjectsisreduced.

SwayingObjectIgnoreFilter

Theswayingobjectfilterisusedtoavoiddetectingobjectsthatonlymoveashortdistance,forexamplemovingtrees,flagsandtheir shadows.Usethefilterifsuchobjectscausealotoffalsedetections.Iftheswayingobjectsinthescenearelarge,forexamplelarge pondsorlargetrees,useexcludeareasinsteadofthefilter.Thefilterwillbeappliedtoallmovingobjectsinsceneand,ifsettoavaluetoolarge,importantobjectsmightnotbedetected.

When the waying object filter is enabled and the application finds a moving object, the object will not be reported as detected (red polygon in visual confirmation) until the travelled distance larger than the set filtersize. The alarms sent by the application will be sent when the object is detected. If the alarm is used to start are cording, configure the pre-trigger times that there cording also include the time the object moved in the scene before being detected.

Toenablethefilter:

1. Select the Swaying objectsoption.
   2.Clickonthe icontoshowthefiltersizeintheimage.
2. Usethemousetoadjustthefiltersize.Startwithasmallsize.Objectsmovingadistanceshorterthanthedistancefrom thecenterofthecrosstooneofthearrowheadswillbeignored.Thefiltercanbemovedtothelocationofaswaying objecttomakeiteasiertoadjustthesize.Notethatthefilterwillbeappliedtoallobjectsintheimage,notonlytothe onesatthelocationwherethefilterisplaced.
   4.ClickSavetoapplythefilter.
3. Usevisualconfirmation to verify the settings.
4. If the result is not satisfactory, increase the filtersize small steps.

Thefiltersizecanalsobesetbyenteringavaluebetween10and50inthefield.Thevaluecorrespondstothedistancefromthe centerofthecrosstooneofthearrowheads.Thevalue100impliesthatanobjectmusttravelfromitsinitialpointtoonethirdofthe imagewidthtorheightbeforebeingdetected.Thevalue50implieshalfthatdistance,thatis,theobjectmusttraveladistanceof onesixthoftheimagewidthtorheightbeforebeingdetected.

Short-LivedObjectIgnoreFilter

Theshort-livedobjectfilterisusedtoavoiddetectingobjectsthatonlyappearforashortperiodoftime,suchaslightbeamsfroma passingcarandquicklymovingshadows.Usethefilterifsuchobjectscausealotoffalsedetections.

Whentheshort-livedobjectfilterisenabledandtheapplicationfindsamovingobject,theobjectwillnotbereportedasdetected(redpolygoninvisualconfirmation)untilthesetimeaspassed.Thealarmsentbytheapplicationwillbesentwhentheobjectis detected.Ifthealarmisusedtostartarecording,configurethepre-triggertimesothattherecordingalsoincludesthetimethe objectmovedinthescenebeforebeingdetected.

Toenablethefilter:

1. SelecttheShort-livedobjectsoption.
   2.Enterthenumberofsecondsinthefield.Thenumberofsecondsistheminimumtimethatmustpassbeforetheobjectis detected.Startwithasmallnumber.
   3.ClickSavetoapplythefilter.
2. Usevisualconfirmation to verify the settings.
3. If the result is not satisfactory, increase the filtersize in small steps.

SmallObjectIgnoreFilter

Thesmallobjectfilterisusedtoavoiddetectingobjectsthataretoosmall.Forexample,ifonlymovingcarsshouldbedetected,the smallobjectfiltercanbeusedtoavoiddetectingpeopleandanimals.

Ifusingthesmallobjectfilter, take into consideration that an object far from the camera appears smaller than an object closet to the camera. If the filter is set to ignore object sthesize of a person, people that are closet to be cameracan still be detected because they are larger than the filters size.

Toenablethefilter:

1. SelecttheSmallobjectsoption.

2.Clickonthe

icontoshowthefiltersizeintheimage.

1. Usethemousetoadjustthefiltersize.Startwithasmallsize.Movingobjectsthatfitinsidetherectanglewillbeignored. Thefilterdisplayedintheimagecanbemovedtomakeiteasiertocomparethefiltersizewiththesizeofobjects intheimage.Notethatthefilterwillbeappliedtoalobjectsintheimage,alsotoobjectsthatarenotlocatedat thepositionofthedisplayedfilter.
   4.ClickSavetoapplythefilter.
2. Usevisualconfirmation to overify the settings.
3. If the result is not satisfactory, increase the filtersize in small steps.

Thefiltersizecanalsobesetbyenteringthewidthandheightinthefields. Thewidthhandheightarethemaximumwidthand maximumheightoftheobjectstoignoreandaremeasuredinpercentoftheimagewidthandheight.Valuesbetween5and100 canbeused.

Using the Application in an Action Rule

The following examples show to configure the Axis product to record video when AXIS Video Motion Detection 3 detectsmotion.

InsertarS deardrtheAxiproductogd SetupSystemOptionsStoragertheAxiproduct'swebpagesand configuretheproducttouseanetworkshare.

Optionallygd:SetupVideoStreamProfilesandcreatestreamprofileusforecording.

GdoSetupEventsActionRulesandClickAddcreatenewactionrule.

From the Triggeredrop-downlistselectApplicationsandtherselectVMD.

Configure the settings required. For example only record video during certain time periods, select Schedule.

UndeActionsselectRecordVidedfromthTypdrop-downlist.

1. Selectthestreamprofileandstoragedevicetouseandconfigurethepre-andpost-triggertimes.

2. MakesurethattheruleisenabledandthenclickOK.

Note

TappeairthTriggeristthapplicationomusbstartedandtstatusmustedloRunning.

Events

TheEventpagesallowyoutoconfiguretheAxisproducttoperformactionswhendifferenteventsoccur. Forexample, theproduct canstartarecordingorsendanemailnotificationwhenmotionisdetected.Thesetofconditionsthatdefineshowandwhen theactionistriggerediscalledanactionrule.

SetUpActionRules

Anactionruledefinestheconditionsthatmustbemetfortheproducttoperformanaction,forexemplerecordvideoorsendan emailnotification.Ifmfultipleconditionsaredefined,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeand.

The following example describes how to setup an action rule to record video to an network share if there is movement in the camera's field of view.

Setupmotiondetectionandaddanetworkshare:

GdoApplicationsstartandconfigureAXIS/idedMotionDetectionSeeAXIS/idedMotionDetection.

QdsSystemOptionsStorageandsetupnetworkshareSeepage53.

Setuptheactionrule:

GddEventsActionRulesandEditAdd.

1. SelectEnableruleandenteradescriptivenamefortherule.

SelectApplicationsfromtheTriggerdrop-downlistandherselectVMD3

OptionallyselectScheduleandAdditionaConditionSebelow.

UndeActionsselectRecordVidedfromthTypedrop-downlist.

SelectStreamprofilandconfiguretheDurationsettingsdescribedbelow.

1. SelectNetworkSharefromtheStoragedrop-downlist.

Touse mortharon trigge fo the action rule select Additional conditions and click Add add additionatriggers When using additional conditions, all conditions must bemettotrigger the action.

To prevent an action from being triggered repeatedly, Waiteastime can be set Entethdimer hours minutes and seconds, during which the triggers should be ignored before the action rule can be activated again.

The recording Duration of actions can be set into a threshold immediately before and after the event. Select Pre-trigger time and oPost-triggered number of seconds When while the active enabled and action is triggered again during the post-trigger time, thereocording timewill be extended with another post-trigger time period.

Formoreinformation,seetheonlinehelp

AddRecipients

Theproduct cansendmediafilesandmessagesto notifyusersaboutevents.Beforetheproduct cansendmediafilesornotification messagesyoumustdefinonoremorerecipientsFoinformationaboutavailableoptionsseeRecipienttypesorpage38.

Toaddarecipient:

GdEvents Recipients and lic Add.

2.Enteradescriptivename.

Events

3.SelectarecipientType.
4. Enter the information needed for the recipient type.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.

RecipientTypes
The following recipients are available:

RecipientUsewithaction	Notes
Email	SendImagesSendNotificationSendVideoClip	Anemailrecipientcancontainmultipleemailaddresses.
FTP	SendImagesSendVideoClip
SFTPSendImages	SendVideoClip	EncryptedfiletransferusingSSHFileTransportProtocol(SFTP).SFTPisamoresecuremethodthanFTPbutfiletransfermightbeslower,especiallyforlargefilessuchashighresolutionvideo.SpecifylogininformationfortheSFTPserverandtheserver'spublickeyMD5fingerprint(32hexadecimaldigits).TheSFTPrecipientsupportsSFTPserversusingSSH-2withRSAandDSAhostkeytypes.RSAisthepreferredmethod.TouseDSA,disabletheRSAkeyontheSFTPserver.
HTTP	SendImagesSendNotificationSendVideoClip
HTTPSSendImages	SendNotificationSendVideoClip	EncryptedfiletransferusingHyperTextTransferProtocolSecure(HTTPS).SpecifylogininformationfortheHTTPSserverandvalidatetheserver'scertificate.IfthereisaproxybetweentheAxisproductandtheHTTPSserver,alsospecifytheproxysettings.
NetworkShareSendImages	SendVideoClip	Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GoSystemOptions>Storagetoconfigureanetworksharebeforesettingupacontinuousrecordingoranactionruletorecordvideo.Formoreinformationaboutstoragedevices,seeStorageonpage51.
TCP

SendNotification

SetUpEmailRecipients

Emailrecipientscanbeconfiguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,accorporateemailserver.

Note

Some email providers have security filter that prevent users from receiving or viewing large attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems and locked email accounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

GoEventsRecipientandclickAdd.

EnteNamandelecEmaifronthTypeist.

Entethemailaddresses@endmailstorthfieldUsecommaseparatemultipleaddresses.

1. Select the email provider from the Provider list.
   5.Entertheuser|Dandpasswordfortheemailaccount.
   6.ClickTesttosendatestemail.

To setup email recipient using example corporat email server follow the instructions above but select used as ProviderEnteth email address appears to send either the Fromfield Select Advanced Settings and specify SMTServer address or authentication method. Optionally select us encryption to send emails over encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Aboutcertificates on page 45.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside officehours.Useoneofthepredefinedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

GoEventsSchedulesandClickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.

Taus the scheduled action rule selects the scheduled from the Scheduled drop-down list the Action Rule Setup page.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexamplevery5minutesoreveryhour.

Tosetuparecurrence:

GdEventsRecurrencesandliclAdd.

2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.

To set the recurrence in action rule first select Time from the Trigger drop-downlist the Action Rule Setup page and then select the recurrence from these second drop-downlist.

To modify remove recurrences select the recurrence path Recurrence List and click Modify Remove.

Recordings

TheAxisproductcanbeconfiguredtorecordvideocontinuouslyoraccordingtoanactionrule:

• Tostartacontinuousrecording,seepage41.
• Tosetupactionrules,seepage37.
  • Toaccessrecordings, see FindRecordings on page 40.
  • Toplayrecordings, see PlayRecordingonpage40.
  • Toexportarecordingasavideoclip, see ExportVideoCliponpage41.
• Toconfigurecameracontrolledstorage,seeStorageonpage51.

FindRecordings

Recordingstore@rd:CardnetworksharecarbaccessedrothRecordingsListpageThepagedistallrecordingon thestoragedeviceandshowseachrecording'sstartdateandtime,durationandtheeventthattriggeredtherecording.

Note

Therecording'sstartdateandtimeissetaccordingtotheAxisproduct'sdateandtimesettings.IftheAxisproductisconfiguredausetimzonendifferenfromthdocatimezonemakeuretconfigurehRecordingimfiltersaccordingtchproduct'stizoneDateandtimesettingsareconfiguredundeSystemOptionsDateTimesedDateTimeonpage45.

Tofindarecording, followthesesteps:

1. GotoRecordings>List.

Dreducethnumberfecordingsdisplayedselecthe desireoptionsundeFilter:

RecordingtimeListecordingthatstartedbetweenFromanddimes.

EventListecordingthatwerdriggeredbyspecificEventSelectcontinuoudistontinuousrecordings.

Storage-Listrecordingsfromaspecificstoragedevice.

Sort-Specifyhowrecordingsshouldbesortedinthelist.

Results–Specify maximum number of recording stodisplay.

To apply the filters click the Filte button Some filters may take long time complete.

1. TherecordingsaredisplayedintheRecordinglist.

T play recording select the recording and click Play Se also Play Recording or page 40.

To view detailed information about recording, select the recording and lic Properties.

To export recording, part of recording via video clip select the recording and lic Export Seals Export/ided Clip on page 41.

To remove recording from the storage device, select the recording and click Remove.

PlayRecording

RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct'swebpages.

Toplayarecording, followthesesteps:

1. GotoRecordings>List.

DreducethenumberofecordingsdisplayedselecthdesiredoptionsundeFilteandclickthFiltebuttorto applythefilters.SeealsoFindRecordingsonpage40.

Select recording and click Play The recording will be played a new browser window.

ExportVideoClip

Recordings on the SD cardornetworkshare can be exported as videoclips. It is possible to export a complete recording or part of are cording.

Note

TheexportedrecordingisaMatroskavideofile(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile SplittemusbinstalledAXISMatroskaFileSplittercandownloadedfromwww.axis.com/techsup/software

Toexportavideoclip, followthesesteps:

1. GotoRecordings>List.

DreducethnumbeofecordingdisplayedselectddesiredoptionsundeFilteandclickthFiltebuttorto applythefilters.SeealsoFindRecordingsonpage40.

Select recording and click Export The Export Recording dialog opens.

1. Bydefault, the completerecording is selected. To export a part of the recording, modify the start and stop times.

2. Optionally, enterafilename for therecording.

6.ClickExport.

Note

Recordingscanalsobeexportedfromtheplaybackwindow.

ContinuousRecording

The Axiproductarbeconfigured continuously saved storage device information about storage devices see Storage or page 5 to prevent the disk from becoming full is recommended configuration disk automatically removed in recordings.

Ifanewstreamprofileisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprofilewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1. GotoRecordings>Continuous.

2.SelectEnabled.

1. SelectthetypeofstoragedevicefromtheStoragelist.

2. SelectaStreamprofiletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.AllwebpagesincludingtheonlinehelpwillbedisplayedintheselectedlanguageTo switchlanguagesgoSetupLanguagesandfirstuploadthenewlanguagefileBrowseandocatchefilandclicktheUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

• Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English.
• ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
• Afirmwareupgradewillnotaffectthelanguageused.Howeverify you have uploaded an ewlanguageto the product and later upgradethe firmware, it may happen that the translation no longer match the product's web pages. In this case, upload an updated language file.
• Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterverersionofthelanguagefileisuploaded.

SystemOptions

Security

Users

Use access controlled enabled by default and bar configured under SystemOptions Security Users Administrator can setup other users by giving them usernames and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

• ViewershaveaccesstotheLiveViewpage
-Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguagefiles
-anyofthesettingsincludedintheSystemOptions

Administrator have unrestricted accessal settings. The administrator can add modify and remove other users.

Note

NotchawtherthoptionEncryptedunencryptedselectedtheobserverwilencypthepasswordThisthedefault optionforanewunitoraunitresettofactorydefaultsettings.

UndeHTTP/RTSIPasswordSettingsselecttheTypeofpasswordallowYoumayneedallowunencryptedpasswordsifthereareviewingclientsthatdonotsupportencryption,orifyouupgradedthefirmwareandexistingclientssupportencryptionbutneedtologinagainandbeconfiguredtousethisfunctionality.

UndeUseSettingsselecttheEnablanonymousvieweloginoptiontallowanonymoususersaccesstheLiveViewpage.

Select the Enablanonymou PTZontrologirtallowanonymoususeraccess the PTZ controls.

DeselecttheEnablBasiSetupoptionthetaBasiSetupmenuBasiSetupprovidesquickaccesssettingsthatshouldbe madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperabilitybetweendifferentvendorproducts,increasedflexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IAddressfiltering enable forth SystemOptions Security. IAddressFilterpage. Once enabled the listed address are allowed, denied access the AxiproductSelectAllowDenyronthdistance. Apply tenable address filtering.

The administrator can add up to 256IP addressentriestothelist (asingleentry can contain multipleIP addresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed. Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconfiguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator, operator, viewer)login.

TouseHTTPSaHTPScertificatenusfirsbeinstalledGoSystemOptionsSecurityCertificatesinstallandmanage certificates.SeeAboutcertificatesonpage45.

ToenableHTTPSontheAxisproduct:

1. GotoSystemOptions>Security>HTTPS
2. SelectanHTTPCertificatefromthelistofinstalledcertificates.
3. Optionally, click Ciphers and select the encryption algorithm for SSL.
4. SettheHTTPSConnectionPolicyforthedifferentusergroups.
   5.ClickSavetoenablethesettings.

Taccess the Axis product via desired protocol, the address field browser, https://fortheHTTPprotocol. and http://fortheHTTPprotocol.

The HTTP Sport change or the System Options Network TCP/IP Advance page.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication servertypicallyRADIUServerexampleswhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation, theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcertificatesusingEAP-TLS (ExtensibleAuthenticationProtocolTransportLayerSecurity)ThecertificatesareprovidedbyCertificationAuthorityCA). Youneed:

• aCAcertificatetoauthenticatetheauthenticationserver.
• aCA-signedclientcertificatetoauthenticatetheAxisproduct.

TreatandInstallcertificatesgodSystemOptionsSecurityCertificateSeeAboutcertificatesorpage45ManyCA certificatesarepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1. GotoSystemOptions>Security>IEEE802.1X.
   SelectCAcertificatandClienCertificatfromtheistoInstalledcertificates.
   UndeSettingsselecttheEAPVersionanprovidetheEARidentityassociatedwiththeClientertificate.
2. ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly, the date and timesettings in the Axis product should be synchronized with an NTP server. See Date & Time on page 45.

Aboutcertificates

Certificatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnotificationmessagesforexampleviaemail.Twotypesofcertificates canbeusedwiththeAxisproduct:

Server/Clientcertificates: To authenticate the Axiproduct/Server/Clientcertificate can self-signed issued by Certificate Authority(CA). Aself-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

CAcertificatesToauthenticatpeecertificatesforexamplethecertificatoAuthenticationserveincastheAxisproducts connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcertificates.

Note

• If the product is reset to factory default, all certificates, except preinstalled CA certificates, will be deleted.
• If the product is reset to factory default, all preinstalled CA certificate that have been deleted will bere installed.

Howtocreateaself-signedcertificate

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickCreateself-signedcertificateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcertificate

Createself-signedcertificatesHowtocreateself-signedcertificatorpage45.

1. GotoSetup>SystemOptions>Security>Certificates.

ClickCreatecertificatesigningequestanprovidetherequestedinformation.

1. CopythePEM-formattedrequestandsendtotheCAofyourchoice.

Whether signed certificates returned click install certificate and upload certificate.

HowtoinstalladditionalCAcertificates

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickInstallcertificateanduploadthecertificate.

Date&Time

The Axi product's lat and im settings are configured under SystemOptionsDateTime.

CurrenServeTimedisplaythecurrentlatandtime(24clock)Thetimecarbeisplayednl2hclockthedetexverlay(see below).

TochangchelatandimsettingsselecthepreferredTimmodendeNewServeTime:

SynchronizewithcomputeTimeSetslatandimaccordingthecomputer'slockWiththisoptiondatandtimearesetonceandwillnotbeupdatedautomatically.
SynchronizewithNTPServerObtainslatandimfromaNTBerverWiththisoptiondatandimsettingare updatedcontinuouslyEoinformationoNTBettingssedNTPConfigurationorpage48.
IfusingnostamefothENTServerDNServermustconfiguredSeeDNSConfigurationorpage48.
- Setmanually—Allowsyoutomanuallysetdateandtime.

Ifusing NTServer select your Timezonefrontdrop-downlistrequiredcheckAutomaticallyadjustfordaylightsaving timechanges.

The DateTimeFormUsedImagesShdatandimformatdisplayedstexoverlaythevidestreamUsche

predefined formatsosed File Naming Date/Time Format@thonlinfformationhowcreatecustomdatand time formatsToinclude datandimethoverlayextg0dVideandselectIncluddatandIncludtime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously, andatleastoneversion mustalwaysbeenabled.

IPv4AddressConfiguration

Bydefault, theAxisproductissettouseIPv4(IPversion4) and to obtain theIPaddress automatically via DHCP. TheIPv4settings are configured under SystemOptions > Network > TCP/IP > Basic.

DHCP(DynamicHostConfigurationProtocol) allows network administrator stocentrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamicIP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (hostname).

If DHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orresettheproductdthefactorydefaultsetting(sepage55)andheperformthenstallationagain.

TousestatidAddresscheckUsethfollowingAddressandspecifythdAddresssubnetmaskldefaultouter.

IPv6AddressConfiguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtotheconfigurationinthenetworkrouter.

TenablePv6gotoSystemOptionsNetworkTCP/IPBasicOthesettingsforPvShouldbeconfiguredrthenetworkrouter.

ARP/Ping

The product's Address can be assigned using ARP and Ping for instructions see Assign/Address Using ARP/Ping or page 46.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.

Talisable the service goto System Options Network TCP/IP Basic and cleath option Enable ARP/Pingetting of Paddress.

Pinging the product is still possible when the service is disabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1. AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2. Locatetheserialnumber(S/N) on the product label.
   3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress> 

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125 

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>  
ping-1408-t<IPaddress> 

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125 

1. Check that thenetworkable is connected and then restart the product by disconnecting and reconnecting power.

Glosthe command prompt whether product responds with Reply from 92.168.0.125:.. osimilar.

Openbrowseandyphttp://irtheLocation/Addressfield.

Fothemethods of assigning the Address, the Document Assignor IP Address and Access the Video Stream or Axis Support web at www.axis.com/techsup

Note

ToperformmandpromptWindowspperthStartmenandtypemdirthRun/Searchfield.

- TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselectRunasadministrator.

To open command prompt Mac OS x perth Termin utility from Application Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideaseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefromanylocation.FormoreinformationandhelptofindalocalAVHSServiceProvidergotowww.axis.com/hosting

The AVHSettings are configured under SystemOptionsNetworkTCPBasic the possibility to connect AVHService is enabled by default. Todisable, clear the Enable AVHSbox.

One-clickable Press and hold the product's contro button (see Hardware Overview page) about second to connect an AVHS service over the Internet Once registered Always will be enabled and the Ax product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always The Ax product will constantly attempt to connect the AVH Service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and is not convenient to use the one-click installation.

AXISInternetDynamicDNSService

AXISnterneDynamidDNServiceassignshostnamforeasyaccesstdhproductFomoreinformationsewww.axiscam.net

ToregistetheAxisproductwithAXISnterneDynamicDNSServicegdsystemOptionsNetworkTCP/IPBasidUnderServicesclicktheAXISnterneDynamicDNSServiceSettingsbutton(requiresaccessdInternet)Thedomainamecurrently registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConfiguration

DNSDomainNamServiceprovideshtranslationofhostnameidAddressesTheDNSettingsareconfiguredundecSystem Options>Network>TCP/IP>Advanced.

SelectObtainDNServeaddress via DHCP to the DNSetting provided by the DHCP server.

TomakemanuasettingsselectUsethe followingDNServeaddressandspecifythe following:

DomainamEntethelomain(s)searchforthoshnameusedbytheAxiproductMultipl domainsarseparated by semicolonsThehoshnameiswaythefrisparbfullyqualifieddomainameforexamplenyserveristhoshamerthefullyqualifieddomainamenyserver.mycompany.comwheremycompany.comthelomainame.

Primary/SecondaryDNServerEntethAddresses the primary and secondary DNServer The secondary DNServe is optional and will be used if the primary is unavailable.

NTPConfiguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconfiguredunder SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTBerveaddress via DHCP, use the NTBetting provided by the DHCP server.

TomakmanuasettingsselectUsethfollowingNTBerveaddressandentethnosthamofAddressoftheNTBerver.

HostNameConfiguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS nameThehostnameconfiguredundesystemOptionsNetworkTCP/IPAdvanced.

SelectObtainmoshamviaPv4DHCRushoshamprovidedbytheDHCServerunningrlPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnablDynamiDNSUpdates dynamically update docaDNServers whenever the Axis product's Paddress changes.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddress enabled default assignment the product additional address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-LocalIPandastic or DHCP-suppliedIPaddressatthesametime.

This function can be disabled under System Options Network TCP/IP Advanced.

HTTP

The HTTP port used by the Axiproductar be changed under SystemOptionsNetworkTCP/IP Advanced addition the default setting, which is 80, any port in therange 1024-65535 can be used.

HTTPS

The HTTPSportused by the Axi product are changed under SystemOptions Network TCP/IP Advanced addition to the default setting, which is 443, any portion in the range 1024-65535 can be used.

TenableHTTPSgdsystemOptionsSecurityHTTPSFomoreinformationsedHTTPSpage44.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontothelnternet.Thisisdonebyforwarding networktrafficfromtheprivatenetworktothe"outside",thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-configuredtostopattemptsstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

Use NATraversawhetherAxiproductslocatedbrarintranet(LAN)andyouwishtomakitavailabfromthe(WAN)side ofaNATrouter.WithNATtraversalproperlyconfigured,allHTTPtraffictoanexternalHTTPportintheNATrouterisforwardedto theproduct.

NATraversalsconfiguredindeSystemOptionsNetworkTCP/IPAdvanced.

Note

• ForNATtraversaltowork, this must be supported by the router. Therouter must also support UPnP TM.
• In this context, router refer to an any network routing devices such as NATrouter, Networkrouter, Internet Gateway, Broadbandrouter, Broadband sharing device, or as softwares such as firewall.

Enable/DisableWhenenabledtheAxiproductattemptsconfigurportmappingnAToutepryournetworkusingUPnP NotethatUPnP™ mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

TM.

Usmanually selected NATouteSelect this option manually select NAToute and the address that the route in the field. If norouter is specified, the product automatically searches for NATrouterson your network. If more than one router is found, the default router is selected.

Alternative HTTP port Select this option manually defines external HTTP Port Enter port the range 024-65535. The portfield isempty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.

Note

• AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled. ThisisusefulifyourNATrouterdoesnot supportUPnPandyouneedtomanuallyconfigurereportforwardingintheNATrouter.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
  WherthportselectedautomaticallyitsdisplayedthisfieldTochangthisentenewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewfirmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct'sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedindeSystemOptionsNetworkTCP/IPAdvancedThedefaultport554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconfiguredtouseaSOCKSservertoreachnetworksontheother sideofafirewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindafirewall,and notifications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexamplethelnternet).

SOCKSconfigured under System Options Network SOCKS from more information set the online help

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspecifiedresourcetoselectedtrafficonanetwork.AQoS-awarenetwork prioritizesnetworktrafficandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

The DoSettings are configured under SystemOptions Network. QoS Using DSCI Differentiated Service Codepoint values the Axisproduct can mark different types of traffic.

SNMP

TheSimpleNetworkManagementProtocol(SNMP) allows remotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specific,hardware-related issuesthatmayneedadministrativeattention. FormoreinformationaboutAXISVideoMIBandtodownloadMIBfiles,goto www.axis.com/techsup

Tenable and configure SNMPth the Axi product get th System Options Network SNMP page.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

Trapareused by the Axis product send messages to management system important events and status changes Check Enable traps and enter the address where the trap message should be sent and the trap community that should receive the message.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapfoSNMR1/v2areused by the Axiproduct send messages to management system important events and status change. Check Enable trap and the address where the trap message should be sent and the community that should receive them message.

The followingtrapsareavailable:

•Coldstart
•Warmstart
- Linkup
- Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecifictraps.

SNMR3 provides encryption and secure passwords to strap with SNMR3 and SNMR3 management application required.

TousSNMR3HTTPSmustenablededsedHTTPSorpage4tenableSNMR3checkboxanprovidthenitialuser password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see ResettoFactoryDefaultSettingspage55.

UPnP ^TM

TheAxisproductincludessupportforUPnP ^TM .UPnP ^TM isenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

UPnPTM canbedisabledunderSystemOptions>Network>UPnP

RTP/H.264

The RTportangandmulticastettings are configured under SystemOptionsNetworkRTP.

The RTP portranged defines the range of ports from which the video ports are automatically selected. Form multicast streams, only certain IP addresses and port numbers should be used.

SelectAlwayMulticastVidedstartmulticaststreamingwithoutpeningarRTSBession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NOTICE

Topreventdatacorruption, the SDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationssee www.axis.com

TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.

The following SDcardfilesystemsaresupported:

ext4-recommendedluditsresiliencagainstlatalosifhecardsjectediftherebruppowelosstaccess datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
• vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

The SDcardsmanagedorthSystemOptionsStoragePageClickSTCardopenStorageManagement.

If he card's tatushows a failed click Check disk to see if problem car found and her try Repair this option only available for SD cards with next 4. For SD cards with v FAT, use acard reader or computertot roubles hoot the card.

T avoid filling the card is recommended to remove recordings continuously. UndeGenera Settings select Remove recordings older than and select then number of days or weeks.

Tstopwriting the card an protectecording from being removed select Lockunde Genera Settings.

MountandUnmountSDCard

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheSDcardisautomaticallyymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

OpertheAxiproduct'swebpagesandSetupSystemsOptionsStorage.

2.ClickSDCard.

3.ClickUnmount.

1. The card can now be removed.

FormatSDCard

NOTICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

TheAxisproductcanbeconfiguredtoautomaticallyformatSDcardsthataareinsertedintotheproduct.lfautoformatisenabledandanSDcardisinserted,theproductwillcheckiftheSDcardhastheext4filesystem.Ifthecardhasadifferentfilesystem,thecardwillautomaticallybeformattedtoext4.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted intotheAxisproduct.

Toenableautomaticformatting, followthesesteps:

OpertheAxisproduct'swebpagesandSetupSystemsOptionsStorage.

2.ClickSDCard.

UndeGeneraSettingsselectAutoformato.

4.ClickOKtosavesettings.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedfilesystems.Tomanuallyformatthe SDcard,followthesesteps:

1. Insert the SD card in the SD card slot.

OpertheAxisproduct'swebpagesandSetupSystemsOptionsStorage.

3.ClickSDCard.

1. ClickFormatandselectthedesiredfilesystem.

5.ClickOKtostartformattingthecard.

EncryptSDCardData

Topreventunauthorizedindividualsandsystemsfromaccessingrecordedvideo,theSDcardcontentcanbeencrypted.Encryption canonlybeenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypted dataremainsonthecard.Thecardmustalsobemountedbeforeitcanbeused.

Note

Ifautoformatisenabled, thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled. Theformatand mountstepsbelowshouldthenbeskipped.

ToencrypttheSDcardcontent:

OpertheAxisproduct'swebpagesandSetupSystemsOptionsStorage.

Click CardoperStorageManagement.

1. If the SD card is mounted, click Unmounttounmountthecard.

4.ClickEncrypt.

1. SelectEnableSDcardencryptionandenterapassphrase.

2. BackinStorageManagement, clickFormattoformattheSDcard.

7.ClickMounttomounttheSDcard.

It possible changing the passphrase without e formatting the card Open Storage Management clic Encrypted ethold and new passages. The passphrase can only be changed when the card is mounted. Ongoing recordings will not be affected if the passphrase is changed.

Talisable encryption unmounted Card and follow the steps above but least Enable Card encryption option. The card must be formatted and mounted when encryption has been disabled.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto www.axis.com/products/axis-camera-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1. GotoSystemOptions>Storage.
   2.ClickNetworkShare.
   3.EntertheIPaddress,DNSorBonjourametothehostserverintheHostfield.
   4.EnterthenameoftheshareintheSharefield.Subfolderscannotbeused.

I ^s required ^e selectTheshare requires ogirandentethusenamananspassword.

6.ClickConnect.

TeleaalrecordingsandatafromtheAxiproduct'soldeorthdesignatedshareclickCleaundeStorageTools.

To avoid filling the share if recommended remove recordings continuously Under Recording Settings; select Remove recordings older than and select then number of days or weeks.

Tstopwriting@shareanprotectecordingfrombeingemovedselectLockundeRecordingSettings.

Ports&Devices

I/OPorts

TheAxisproductprovidesoneinputportandoneoutputportforconnectionofexternaldevices.Forinformationabouthowtoconnectexternaldevices,seeConnectorsonpage61.

The/Oportcarconfigured/ndesystemOptionsPortsDevicesl/O portscarbegindescriptivenamesandtheir NormatatescarconfiguredOpencircuitGroundedircuit.

PortStatus

The disbrthSystemOptionsPort DevicesPortStatuspage show the status of the product's input and output ports.

Maintenance

The Axi produc provides several maintenance functions. These are available under System Options Maintenance.

ClickRestart perform correct start the Axiproducts nobehaving expected this will have affected the current settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestordoesetmosettingsdhfactorydefaultvaluesThefollowingsettingsarmotaffected:

•thebootprotocol(DHCPorstatic)
- thestaticIPaddress
- thedefaultrouter
- thesubnetmask
- thesystemtime
• theIEEE802.1Xsettings

- uploadedapplicationsarekeptbutmustberestarted

ClickDefaultResetSettingsincludinghdAddress,defactorydefaultvaluesThisbuttonshouldusedwithcautionTheAxiproductandalsdresetfactorydefaultusingthecontrolbuttonseeResetFactoryDefaultSettingspage55.

To identify the product testh StatuLEDclicFlasLED undelentify and specify duration seconds minutes hours. This can be useful for identifying the product among other products installed in the same location.

Forinformationaboutfirmwareupgrade,seeUpgradetheFirmwareonpage57.

Support

SupportOverview

The SystemOptionsSupportSupportOverviewpage provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 57.

SystemOverview

Together overview of the Axi product's status and settings and System Options Support System Overview Information that can be found here includes firmware version, IP address, network and security settings, event settings, images settings and recent log items. Many of the captions are linked to the proper setup page.

Logs&Reports

The SystemOptionsSupportLogReportpage generates logs and reports useful for system analysis and troubleshooting of contactingAxisSupport, please provide a valid Server Report with your query.

SystemLog-Providesinformationaboutsystemevents.

AccesLogists failed attempts access the product The AccesLogans also configured distal connections the product (see below).

ServeReport Provides information about the product status: pop-up window. The Access Log automatically included in the Server Report.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.zipfilethatcontainsacompleteserverreport textfileUTF-8FormatSelecthIncludesnapshowwithdefaultmagsettingsoptiontoincludesnapshobftheproductlive View.Theserverreport.zipfileshouldalwaysbeincludedwhencontactingsupport.

ParametelisShowshproduct' parameters and their current setting This may prove useful when troubleshooting when contacting AxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.

To Perth Script Editor System Options Advanced Scripting Script cause problems, reset product of factory default settings, see page 55.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Tuploadafile,go toSystemOptions>Advanced>FileUpload.

Uploadedfile are accessed through http://

/local// where user is the selected user group (viewer, operator or administrator) for the uploaded file.

PlainConfig

PlainConfigisforadvanceduserswithexperienceofAxisproductconfiguration.Mostparameterscanbesetandmodifiedfrom thispage.

TooperPlainConfigdSystemOptionsAdvancedPlainConfigAxisSupportdoesnoprovidassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP address,tothefactorydefaultvalues.

Note

The installation and management software tools are available from the support pages on www.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1. Disconnectpowerfromtheproduct.
   PresandholdthecontrobuttonandreconnectpowerSeeHardwareOvervieworpage
2. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
3. Releasethecontrolbutton. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings of DHC server available on the network the default address 192.168.0.90
4. Using the installation and management software tools, assign anIP address, set the password, and access the videostream.

It's also possible to rese parameters factory default via web interface Go Setup System Options Maintenance and clickDefault.

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourfirstactionswhentroublershootingaproblem shouldbetocheckthecurrentfirmwareversion.Thelatestversionmaycontainacorrectionthatfixesyourparticularproblem.The currenfirmwareversiontheAxiproductsdisplayedthepagSetupBasiSetupandrSetupAbout.

UpgradetheFirmware

Important

• Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
• Preconfiguredandcustomizedsettingsaresavedwhenthefirmwareisupgraded(providingthefeaturesareavailableinthenewfirmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

• Aftertheupgradeprocesshascompleted, theproductwillrestartautomatically. Ifrestartingtheproductmanuallyafterthe upgrade, wait10minutesevenifyoususpecttheupgradehasfailed.
• When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and releases notes available with each new release before upgrading the firmware.

Toupgradetheproduct'sfirmware:

1. Download the latest firmware file to your computer, available free of charge at www.axis.com/techsup
2. GotoSetup>SystemOptions>Maintenanceintheproduct'swebpages.
   UndeUpgradServeryclicBrowseandocatchfileyourcomputer.
   4.ClickUpgrade.
3. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.
4. GotoSetup>BasicSetuptoverifythefirmwareupgrade.

AXISCameraManagementabusedomultiplupgradesSeewww.axis.comfrominformation.

EmergencyRecoveryProcedure

If power or network connection is lost during the upgrade, the process fails and the product may become unresponsive. Flashing red Status indicator indicates a failed upgrade. Torecover the product, follow the steps below. The serial number is found on the product's label.

1. In UNIX/Linux, typethefollowing from the commandline:
arp-s<IPaddress><serialnumber>temp
ping-1408<IPaddress>

In Window type the following from command/DO prompt(this may require that your the command prompts an administrator):

arp-s<IPaddress><serialnumber>
ping-1408-t<IPaddress> 

1. If the product does not reply in 30 seconds, restart it and wait for areply. Press CTRL + Ctstop Ping.

Openbrowseandypirtheproduct'sAddressrthepagchappensustheBrowsbuttontoselectheupgrade filetouse.ThenclickLoadtorestarttheupgradeprocess.

1. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
2. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axissupport at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problemsupgradingthefirmware
Firmwareupgradefailure	Ifthefirmwareupgradefails,theproductreloadsthepreviousfirmware.Checkthefirmware fileandtryagain.
ProblemssettingthelPaddress
WhenusingARP/Ping	Trytheinstallationagain.ThelPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress UsingARP/Pingonpage46.
Theproductislocatedona differentsubnet	IfthelPaddressintendedfortheproductandthelPaddresssofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosethelPaddress.Contactyour networkadministratortoobtainanIPaddress.
ThelPaddressisbeingused byanotherdevice	DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandthelPaddresssoftheproduct):Ifyoureceive:Replyfrom:bytes=32;time=10... thismeansthatthelPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.Ifyoureceive:Requesttimedout,thismeansthatthelPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconflict withanotherdeviceonthe samesubnet	ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin	WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tdognYoumayneedmanuallytypehttphttpirthebrowser'saddressfield.Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingspage55.
ThelPaddresshasbeen changedbyDHCP	IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IfthelPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeenconfigured).Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign andAddressandAccesstheVideStreamorAxisSupportwebatwww.axis.com/techsup.
Certificateerrorwhenusing IEEE802.1X	Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver.SeeDate&Timeonpage45.

Theproductisaccessiblelocallybutnotexternally

RouterconfigurationToconfigureyourroutertoallowincomingdatatrafficitotheAxisproduct,enabletheNAT-traversalfeaturewhichwillattempttoautomaticallyconfiguretheroutertoallowaccesstotheAxisproductsedNATraversaportmappingforIPv40page49TheoutemustupportUPnP		TM.
Firewallprotection	CheckthelInternetfirewallwithyournetworkadministrator.
Defaultroutersrequired	CheckifyouneedtoconfiguretheroutersettingsfromSystemOptions>Network>TCP/IP>Basic.
ProblemswithstreamingH.264
ProblemswithAXISMediaControl(InternetExploreronly)	ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveXcontrols.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
NoH.264displayedintheclient	CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMCControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage13.IntheAMControPanelselecthH.264andlicSetdefaultH.264decoder.
	CheckhaRTSPenabledindeSystemOptionsNetworksTCP/IPAdvanced.
MulticastH.264onlyaccessiblebylocalclients	Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandtheproductneedtobeconfigured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264displayedintheclient	CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproductarevalidforyournetwork.
	Checkwithyournetworkadministratortoseefthereisafirewallpreventingviewing.
PoorrenderingofH.264images	Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybedownloadedfromthemanufacturer'swebsite.
ColorsaturationisdifferentinH.264andMotionJPEG	Modifythesettingsforyourgraphicsadapter.Refertoheadapter'sdocumentationformoreinformation.
Lowerframeratethanexpected	SeePerformanceConsiderationsonpage62.Reducethenumberofapplicationsrunningontheclientcomputer.Limitthenumberofsimultaneousviewers.
	Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
	CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonlykeyframes.cetodatasheetremovedLowertheimageresolution.
	Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxisproduct.

Videoandimageproblems,general

Imageunsatisfactory	CheckthevidestreamandcamersettingsundeSetupVideoVideStreamandSetup>Video>CameraSettings.
Disturbedfocus	Setthefocusmanuallybygentlypushandturnthefocusing.
	Setthefocusmanuallybyusingtheblackrubbersideoofthelenstool.Insertthetoolcarefully andholdpressedwhileturningtoadjustfocus.

Storageanddiskmanagementproblems

Storagedisruption	Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifotherreadwritproblemoccurTidentifythsourceofhproblemcheckthSystemLogunderSystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessarytore-mountthestoragedevice.
	Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage37.
Videocannotberecorded	CheckthattheSDcardisnotwriteprotected(thatis,readonly).
SDcardcannotbemountedReformattheSDcardandthenclickMount.

NOTICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

TechnicalSpecifications

You can find the latest version of the technical specifications at www.axis.com

Connectors

I/OConnector

FunctionPinNotes			Specifications
0VDC(-)	1		0DC
DCoutput	2	Canbeusedtopowerauxiliaryequipment.Note:Thispincanonlybeusedaspowerout.	12VDCMaxload=15mA
DigitalInput	3	Connecttopin1toactivate,orleavefloating(unconnected)todeactivate.	0tomax30VDC
DigitalOutput	4	Connectedtopin1whenactivated,floating(unconnected)whendeactivated,lfusedwithaninductiveload,e.g.arelay,adiodemustbeconnectedinparallelwiththeload,forprotectionagainstvoltagetransients.	0tomax30VDC,opendrain,100mA

Foranexamplediagram, see I/O Connectoronpage61.

ConnectionDiagrams

I/OConnector

1 OVDC(-)
2 DCoutput12V,max15mA
3 I/Oconfiguredasinput
4 I/Oconfiguredasoutput

PerformanceConsiderations

Whensettingupyour system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the framerate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the framerate.

The following factors are among them most important to consider:

• Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
• AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
• Simultaneousviewingofdifferentstreams(resolution, compression)bydifferentclients.Effectonframerateand bandwidth.
• AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
• Heavyusageofeventsettingsaffecttheproduct'sCPUload.Framerateaffected.
• UsingHTTPSmayreduceframerate, inparticularifstreamingMotionJPEG.
• Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
• Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
• Running multiple AXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.