XP40-Q1765 UL -50C - Övervakningskamera AXIS - Gratis bruksanvisning och manual

BRUKSANVISNING XP40-Q1765 UL -50C AXIS

XP40-Q1765 Explosion-Protected PTZ Network Camera

AboutthisDocument

ThismanualisintendedforadministratorsandusersofXP40-Q1765 Explosion-ProtectedPTZNetworkCamera,andisapplicabletofirmware 6.50andlater.Itincludesinstructionsforusingandmanagingthe productonyournetwork.Previousexperienceofnetworkingwill beofusewhenusingthisproduct.SomeknowledgeofUNIXor Linux-basedsystemsmayalsobeusefulwhendevelopingshellscripts andapplications.Laterversionsofthisdocumentwillbepostedat www.axis.com.Seealsotheproduct'sonlinehelp,availablethrough theweb-basedinterface.

Legalconsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthelawsinyourlocalregionbeforeusingthisproduct forsurveillancepurposes.

Thisproductincludesthefollowinglicences:

•one(1)H.264decoderlicense

Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofficeefanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnicalor typographicalerrorsandreservesterrighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyofanykindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandfitnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidentalor consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.

Intellectualpropertyrights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem "About"intheproduct'suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/

Equipmentmodifications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe instructionsgivenintheuserdocumentation. Thisequipmentcontains nouser-serviceablecomponents.Unauthorizedequipmentchangesor modificationswillinvalidateallapplicableregulatorycertifications andapprovals.

Trademarkacknowledgments

AXISCOMMUNICATIONS, AXIS, ETRAX, ARTPECandVAPIXare registeredtrademarksortrademarkapplicationsofAxisABinvarious jurisdictions. All other company names and products are trademarks or registered trademark so theirrespective companies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarksor registeredtrademarksofOracleand/oritsaffiliates.UPnP ^TM is certificationmarkoftheUPnP ^TM ImplementersCorporation.

SD, SDHC and SDXCare trademarksor registered trademark of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXCare all trademarksor registered trademark of SD-3C, LLC in the United States, other countries or both.

Regulatoryinformation

Europe

CE ThisproductcomplieswiththeapplicableCEmarkingdirectives andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See Electromagneticcompatibility(EMC)onpage2.

LowVoltage(LVD)Directive2014/35/EUSeSafetyonpag8

- Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and recycling on page 3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom AxisCommunicationsAB.SeeContactinformationonpage3.

Electromagneticcompatibility(EMC)

This equipment has been designed and tested to fulfill applicable standards for:

- Radiofrequencyemissionwheninstalledaccordingtothe instructionsandusedinitsintendedenvironment.

- Immunitytoelectricalandelectromagneticphenomenawhen installedaccordingtotheinstructionsandusedinitsintended environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP) andfoundtocomplywiththelimitsforaClassBdigitaldevice, pursuanttopart15oftheFCCRules. Theselimisaredesigned toprovidereasonableprotectionagainstharmfulinterferenceina residentialinstallation. Thisequipmentgenerates,usesandcanradiate radiofrequencyenergyand,ifnotinstalledandusedinaccordance withtheinstructions,maycauseharmfulinterferencetoradio communications.However,thereisnoguaranteethatinterference willnotoccurinaparticularinstallation.Ifthisequipmentdoes causeharmfulinterferencetoradioortelevisionreception,which canbedeterminedbyturningtheequipmentoffandon,theuseris encouragedtotrytocorrecttheinterferencebyoneormoreofthe followingmeasures:

•Reorientorrelocatethereceivingantenna.

- Increase these separation between the equipment and receiver.

- Connecttheequipmentintoanoutletonacircuitdifferentfrom thattowhichthereceiverisconnected.

- Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Theproductshallbeconnectedusingashieldednetworkcable(STP) thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct shallbeconnectedusingashieldednetworkcycle(STP)thatis properlygrounded.Cetappareilnumériqueestconformeàlanorme CANNMB-3(classeB).Leproduitdoitêtreconnectéal'aided'uncâble réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofEN55022. Theproduct shall be connected usingashieldednetworkcable(STP) that is properly grounded.

Thisproductfulfillstherequirementsforemissionandimmunity accordingtoEN50121-4andIEC62236-4railwayapplications.

This product fulfill therequirements for immunity according to EN61000-6-1 residential, commercial and light-industrial environments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN55024officeandcommercialenvironments.

Australia/NewZealand

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofAS/NZSCISPR22. The product shall be connected using ashieldednetworkable(STP) that is properly grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使用して接続してください。また適切に接地してください。

Safety

ThisproductcomplieswithIEC/EN60950-1,SafetyofInformation TechnologyEquipment.

Ifitsconnectingcablesareroutedoutdoors, theproductshallbe groundedeitherthroughshieldednetworkcable(STP)orother appropriatemethod.

The powersupply used with this product shall fulfill therequirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL60950-1.

Disposalandrecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicable in the European Union member states. Topreventpotential harm to humanhealthandtheenvironment, the product must be disposed of in an approved and environmentally saferecycling process. For information about your nearest designated collection point, contact your local authority responsible for wasted disposal. Business should contact the product supplier for information about how to dispose of this product correctly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).

China

ThisproductcomplieswiththerequirementsofSJ/T1 1364-2014, Markingfortherestrictionofhazardoussubstancesinelectricaland electronicproducts.

有毒有害物质或元素
部件名称	铅(Pb)	汞(Hg)	镉(Cd)	六价铬(Cr(VI))	多溴联苯(PBB)	多溴二苯醚(PBDE)
电气实装部分	X	00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在GB/T26572标准规定的限量要求以下。X:表示该有毒有害物质至少在该部件的某一均质材料中的含量超出GB/T26572标准规定的限量要求。

Contactinformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:[phone]

Fax:[phone]

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.Ifyouareconnectedtothelnternet,youcan:

- downloaduserdocumentationandsoftwareupdates

- findanswerstoresolvedproblemsintheFAQdatabase.Search byproduct, category, orphrase

• reportproblemstoAxissupportstaffbyloggingintoyourprivate supportarea

- chatwithAxissupportstaff

- visitAxisSupportatwww.axis.com/support

Warrantyinformation

ForinformationaboutAxis'productwarrantyandtheretorelated information,gotowww.axis.com/warranty/

Learnmore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.

TableofContents

Safetyinformation......6

Hazardlevels....6

Othermessagelevels......6

Hardwareoverview....7

CameraUnit....8

Howtoaccesstheproduct....9

Howtoaccesstheproductfromabrowser....9

HowtoaccesstheproductfromtheInternet....9

Howtosettherootpassword....10

SetPowerLineFrequency....10

Abouttheliveviewwindow....10

Aboutmediastreams....13

AboutH.264format....13

AboutMJPEGformat....13

AboutAXISMediaControl(AMC)....13

Alternativemethodsofaccessingthevideostream....14

Howtoetuptheproduct

Howtoperformabasicsetup....16

Video....17

Howtosetupvideostreams....17

Aboutstreamprofiles....19

AboutONVIFmediaprofiles....19

Aboutcamerasettings....19

Aboutoverlays....21

Aboutprivacymasks....23

Focus&Zoom....23

Howtoconfiguretheliveviewwindow....24

AboutPTZ(PanTilZoam)

Aboutpresetpositions....26

Gatekeeper....27

Aboutquardtours....27

Advanced....28

Aboutthecontrolqueue....29.

Aboutdetectors....30

Aboutcameratampering....30

Aboutapplications....31

Aboutapplicationlicenses....31.

Howtouploadandstartanapplication....31

ApplicationConsiderations....31

Aboutevaats

Howtosetupactionrules....32.

Howtoaddrecipients....34

Howtocreateschedules....35

Howtosetuprecurrences....36.

Aboutecordings

Howtofindrecordings....37.

Howtoplayrecordings....37.

Howtoexportavideoclip....38

Aboutcontinuousrecording....38

Aboutanguages

Aboutsystemoptions

Security......40.

42 Date Time

Network......43

Storage....48

Maintenance....50

Support......51

Advanced....5.1.

Howtoresettofactorydefaultsettings....52

Troubleshooting....53

Howtocheckthecurrentfirmware....53.

TableofContents

Howtoupgradethefirmware....53

Symptoms, possible causes and remedial actions....54

Technicalspecifications....57

LEDIndicators....57

SDcardslot....57

Buttons....57

Connectors....58

Performanceconsiderations....58

Safetyinformation

Hazardlevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

⚠ WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.

NOTICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

Othermessagelevels

Important

Indicatessignificantinformationwhichisessentialfortheproducttofunctioncorrectly.

Note

Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

Hardwareoverview

Fospecifications of hardware components, Technical specifications or page 57.

Technical diagram of a mechanical assembly with numbered components for identification

1

Wiper

2

Protectivewindow

3

Camerahousing

4

Pan/Tiltunit

CameraUnit

Technical diagram of an electrical device with numbered components for identification

1 StatusLEDindicator
2 MicroSDmemorycardslot
3 Controlbutton

Howtoaccesstheproduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:

• InternetExplorer ^® withWindows ^®
• Safari ^ withOSX ^
• Chrome TM orFirefox® withotheroperatingsystems.

ToviewstreamingvideoinInternetExplorer, allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams. ThelicenseisautomaticallyinstalledwithAMC. Theadministratorcandisabletheinstallationofthedecoderstoppreventinstallationofunlicensedcopies.

Note

- QuickTime ^TM is also supported for viewing H.264 streams.

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser'saddressfield.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.

If you donot know the I paddress, use AXISIP Utility to locate the product on thenetwork. For information about how to discover and assign I paddress, the document Assign I P Address and Access the video Stream or Axis Support web at www.axis.com/support

Note

ToshowBonjourasabrowserbookmark, gotoSafari>Preferences.

1. Enteryourusernameandpassword.Ifthisisthefirsttimetheproductisaccessed,therootpasswordmustfirstbe configured.
2. The product's live view page opens in your browser.

Note

The controls and layout of the live view pagem may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page.

Howtoaccesstheproductfromthelnternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust configureyournetworkroutertoallowincomingdatatraffictotheproduct.Todothis,enabletheNAT-traversalfeature,which wilattemptautomaticallyconfiguretheroutetallowaccesstheproductThisenabledronSetupSystemOptions>Network>TCP/IPAdvanced.

FomoreinformationedNATraversa(portmapping)forPv4orpage4SeAlsoAXISnterneDynamidDNServicat www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/support

Howtosettherootpassword

Tacces the Axi product you must the password for the default administrator user or this is longer than the Configure Root Password dialog, which opens when the product is accessed for the first time.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certificate. HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafficbetweenwebbrowsersandservers.The HTTPScertificateensuresencryptedexchangeofinformation.SeeHTTPSonpage41.

The default administrator usenameroortpermanent and cannot be deleted the password for root post the product must be reset which factory default setting See how to reset factory default settings or page 52.

TosetthepasswordviaastandardHTTPconnection, enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1. ClickUseHTTPS.

A temporary certificate(validforoneyear)iscreated,enabling encryptionofalltraffictoandfromtheproduct,andthe passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconfirmthespelling.

3.ClickOK.Thepasswordhasnowbeenconfigured.

SetPowerLineFrequency

PowelinfrequencysetfirstimtheAxiproductaccessedandaronlychangedronPlainConfig(sepage52) orbyresettingtheproducttofactorydefault.

Select the power line frequency (50Hz or 60Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.

When using 50Hz, the maximum framerate is limited to 25fps.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

Abouttheliveviewwindow

The controls and layout of the live view window may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view window. The following provides an overview of each available control.

Aboutthecontrolsintheliveviewwindow

Click the viewsize button to show the image useful size (righbutton) to scale down the image to fit the browser window (leftbutton).

SelectstreamprofileofthdiviewwindowfromtheStreamProfiledrop-downlistEoinformation abouthowtoconfigurestreamprofiles,seepage19.

Us theManuaTriggerbuttondriggeanactionrulefromtheivewindowEoinformation abouthowtoconfigureandenablethebutton,seeAboutthemanualtriggeronpage11.

ClickSnapshots=snapshottheimageThisbuttonprimarilyntendedforwhen theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewConfig>ActionButtons.

The product'sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically. If required the heaterabactivated manually by clicking the heatebutton to show the button, go SetupLivViewConfigUnderActionButtons; select Showheatebutton and specify the number of minutes the heaters should be activated.

Enable disable the Gatekeeper by selecting On Off from the drop-down list. From more information about the Gatekeeper, see page 27.

Aboutthemanualtrigger

The ManualTrigger used trigger action rule from the live/view page. The manual trigger can be used to validate actions during product installation and configuration.

Toconfigurethemanualtrigger:

1. GotoSetup>Events.
   2.ClickAddtoaddanewactionrule.
   BonthTriggerdrop-downlistselectnpuSignal.
2. From these second drop-downlist, select Manual Trigger.
3. Select the desired action and configure the other settings as required.

Formoreinformationaboutactionrules,seeAbouteventsonpage32.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewConfig.

UndeActionButtonsselecShowmanuatriggebutton.

AbouttheAXISMediaControlviewertoolbar

TheAXISMediaControlviewetoolbarsavailableInterneExploreOnlySeeAboutAXISMediaControl(AMC)prpage1for moreinformation.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.

Click the View Full Screen button and the video image will fill the entire screen press ESC (Escape) or the computer keyboard to cancel full screen view.

The Recordbuttonisused record the current video stream any computer The location where the recordings saved carb specified the AMControlPane Enable this button from LiveViewConfigViewSettings.

PTZControls

TheliveviewwindowalsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspecifiedusers underSystemOptions>Security>Users.

With the PTControlQueue enabled the time each is a control of the PTSetting limited ClickButton state request release, control of the PTControlThe PTControlQueue setup and PTControlQueue.

SelectFocuswindowDefineareofthecamera'simagethafocushouldappledrifthecuswindowisefronthe liveviewwindow,anychangeinthecamerapositionwillreturntheautofocustotheentirewindow.Tosetapermanentfocus window,seeAboutpresetpositionsonpage26

Click the Emulatjoystickmode button and click the image to move the camera view with the direction of the mousepointer.

Click the Centemode button and click the image to center the camera view that position.

Click the CtrpanebuttortoperthePTZontropanewhichprovidesadditionaPTZcontrols. User-definedbuttonscanalsoappearintheControlpanel.SeeAboutadvancedPTZsettings onpage28.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeeAboutpresetpositionsonpage26.

ParandTilbarsUsdharrowstoparandithecameraviewpliclonpositionorthbatsteethcameraviewtothatposition.

Zoombar-Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

FocusARUserrowIdocustheameraplicompositionrthatsethfocuspositionUsingthocusawill disablethproduct'sutofocusTre-enableusthePTZontropanewhichisopenedbyclickingtheCtrpanebutton(seabove).

The PTZ controls are disabled under PTZ Advanced Controls, see About advanced PTZ Settings or page 28.

Aboutmediastreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethetypeyouuse.

TheliveviewwindowintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream profiles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheliveviewwindow.

AboutH.264format

H.264can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file. Or seen another way, much higher video quality can be achieved for a given bitrate.

Deciding which combination of protocols and method stoused depends on your viewing requirements, and the properties of your network. The available options in AXIS Media Control are:

UnicastRTP	Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.	Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotraffic onthenetworkuntilaclientconnectsand requeststhestream.Notethatthereareamaximumof20 simultaneousunicastconnections.
RTPoverRTSP	Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletoconfigure firewallstoallowRTSPtraffic.
RTPoverRTSPoverHTTP	Thisunicastmethodcanbeusedtotraverse firewalls.Firewallsarecommonlyconfiguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
MulticastRTP	Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped.Multicastingprovidesthemostefficientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconfiguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedintheAMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecificrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

AboutMJPEGformat

This formatusesstandardJPEGstillimagesforthevideostream. These images are then displayed and updated at a rate sufficient to create stream that shows constantly updated motion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXISMediaControlInInternetExplorerinWindows.

AboutAXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

TheAMCControlPanelcanbeusedtoconfigurevariousvideosettings.PleaseeseetheAXISMediaControlUser'sManualformore information.

TheAMCControlPanelisautomaticallyinstalledonfirstuse,afterwhichitcanbeconfigured.OpentheAMCControlPanelfrom:

- WindowsControlPanel(fromtheStartscreenorStartmenu)

Alternatively right-click the video image Interne Explore and click Settings.

AXIS Media Control Copyright © 2004-2015 Axis Communications AB Version 7.1 Versions Item Version Media Control 7.1.2.1 Audio Component 3.4.0.0 RTP Source Filter 3.4.2.0 H.26.4 Video Decoder 5.0.6.0 Motion JPEG Video D... 3.0.4.0 File Writer 4.0.0.0 Overlay Mixer Filter 2.3.2.0 View License View User's Manual OK Cancel Apply

Alternativemethodsofaccessingthevideostream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

MotiodPEGervepush(ifupported by the client Chromo Firefox;example) This option maintains a proper HTTP connection to the browser and sends data as and when required, for as long as required.

StiJPEGImageinbrowserEntethepathhttp:///axis-cgi/jpg/image.cgi

WindowMediPlayerThisrequiresAXISMediaControlandH.264lecodetobinstalledThefollowingpaths canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp

- QuickTime TM. The following pathscanbeused:

-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp

Note

• =IPaddress
  •TheAxisproductsupportsQuickTime6.5.1andlater.
• QuickTimemayaddlatencytothevideostream.
• It maybe possible to use other player's view the H.264 stream using the paths above, although Axis does not guarantee this.

Howtosetuptheproduct

The Axproduct are configured by users with administrator operator rights to the product's setup pages click Setup in the topright-hand corner of the live view window.

- Administratorshaveunrestrictedaccesstoallsettings.

Operator have restricted access settings User on page 40

Seealsotheonlinehelp

Howtoperformabasicsetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage40.
2.TCP/IP.Seepage43.
3. Date&Time.Seepage42.
4.VideoStream.Seepage17.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

Video

ItispossibletoconfigurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.See page 17.
- Streamprofiles.See page 19.
- Camerasettings.See page 19.
• Overlayimage.Seepage21.
- Privacymask.Seepage23.

Howtosetupvideostreams

Tosetuphproduct'sideostreamsgdVideoVideStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

• Image.Seepage17.
  •H.264.Seepage18.
• MJPEG.Seepage19.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage. Thepixelcounterisusefulinsituationswherethereis aspecificsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

When setting videostreamed how setup videostreams or page UndePreviewclickOpen and select the Showpixel counteroption enable the rectangle image Uscommon move and size the rectangle penter then number pixels in the Width and Height fields and click Apply.
When setting focusedZoompage2SelectShowpixelcontenptioerablethrectangles the imageUsethemousemovandesizthrectanglepentethumberpixelsirtheWidthandHeightfieldandclickApply.
- When accessing theLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

The defaultmagsettings are configured under Video Stream Select the magtab.

The followingsettingsareavailable:

- Resolution.Selectthedefaultresolution.

CompressionThe compressionlevel affect the image quality bandwidth and file size of saved images through the compression, the higher the image quality with higher bandwidth requirements and larger filesizes.

- Mirrorimage.lfrequired, theimagecanbemirrored.

Maximunframeate avoid bandwidth problems the frame at allowed each viewer and limited of fixed amount Alternatively the frame at car base. Unlimited which means the Axis product always delivers the highest framerate possible under the current conditions.

OverlayettingSeeAboutoverlaytextpage21.

ClickSavetoapplythenewsettings.

AboutH.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasl-framesandP-frames.Anl-frameisacompleteimage,whereas P-framesonlycontainthedifferencesfrompreviousframes.

AboutGOPlength

AGroupofPictures(GOP)containsonel-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes betweentwol-frames.

EqualvaluesforGOPlengthandframerateresultinoneGOPpersecond.AhigherGOPlengthvalueresultsinmoresmall-sized P-framesandlessbig-sizedl-frameswhilekeepingthesameframerate.Inotherwords,ahighGOP-lengthvaluesavesbandwidth, butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoqualitybutrequiresmorebandwidth.

AboutH.264profiles

TheAxisproductsupportsthefollowingH.264profile(s):

MainTheMainprofile: CABAAndprovides better compression with maintained video quality, requires larger amount of processing power to decode the Baseline profile.

Aboutbitratecontrol

Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.

Aboutvariablebitrate

Variablebitrate(VBR)adjust thebitrate according the image complexity Wherthe activity the scene increases VBR adjusts the bitrate according to the complexity, using up more bandwidth for increased activity in the scene, and less for lower scene activity. Variablebitrate is suitable if there is asurplusinbandwidth, where the increased bitrate may not be an issue.

Aboutmaximumbitrate

If you have limited bandwidth, we recommend Maximum bitrate (MBR). MBR allows youto set target bitrate to control the bandwidth consumption. The target value limits the bitrate, but it maintains a flexibility to be able to prioritize a continuous video stream. Consequently, the frameratemight need to go down and the image quality might decrease. Toply compensate forth this, you can select which variables shall be prioritized. Not setting a priority mean that framerate and image quality are equally affected.

HowtosetanH.264profile

The changing settings for H.264 stream that lo use stream profileg to video Stream H.264.

1. To increase or decrease the number of frames per GOP, set the GOP length.

2. SelectoneoftheH.264profiles.

3. Selectoneofthefollowing:

-Variablebitrate

-Maximumbitrate

IHouseSelectMaximunbitateselectwhichvariableprioritizerthePrioritydrop-downlist.

6.ClickSave.

Howtoincludecurrentbitrateinatextoverlay

1. GotoVideo>VideoStream>OverlaySettings.
2. In the Includetextfieldenter#b.
   3.ClickSave.

AboutMJPEGsettings

Sometimes the imagesize is large du et low light or complex scenery. Adjusting them a maximum framesize help to control the bandwidth and storage used by the Motion PEG video stream in these situations. Setting the framesize the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may result in poor image quality.

Aboutstreamprofiles

Astreamprofileisasetofpredefinedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream profilescanbeused:

• Whensettinguprecordingusingactionrules.SeeAbouteventsonpage32.
• Whensettingupcontinuousrecording.SeeAboutcontinuousrecordingonpage38.

InLiveViewpageselectstreamprofilefromtheStreamprofiledrop-downlist.

To create new profile to modify existing profile to Setup Video Stream Profiles.

To select default stream profile that Live View page go Setup Live View Config.

AboutONVIFmediaprofiles

AnONVIFmediaprofileconsistsofasetofconfigurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaprofiles canbeusedbyaclienttoconfiguremediastreamproperties.

The ONVIFmediaprofile pagedistalpreconfigureprofilesThese profiles are included in the product for quick setup You can add, modify or remove ONVIFmediaprofiles from this page.

Aboutcamerasettings

The Video Camer Settings page provides access to advanced image settings for the Axi product.

Aboutimageappearance

TochangImageAppearance dothemenus under Setup Video Camer Settings.

Increasing the Colo level increases the colosaturation. The value 0 produces maximum colosaturation and the value results in black and white image.

Thémage Brightness can be adjusted the range 0–100 where higher value produces brighter image.

Increasing h Sharpness can increase bandwidth usage sharper image might increase image noises especially low light conditions. Alowersetting reduces image noise, but the whole image will appear less sharp.

The Contrast changes relative difference between light and dark carb-adjusted using the slidebar.

Aboutwhitebalance

TochangethissettngotoSetup>Video>CameraSettings

Video

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

The white balance window enabled for the Automatic and Automatic outdoor options that appear in the White balance drop-down list. Select the options from the drop-down list to the white balance window properties. Select Automatic and the default settings for the Automatic and Automatic outdoor options (in the White balance drop-down list). Select Custom manually set a reference window for white balance in the view area.

WideDynamicRange

Widdynamicrange(DynamicContrast) can improve the exposure whether there is considerable contrasbetweelight and dark areas in the image. Enable WDRinintensebacklightconditions. Disable WDRinlowlightconditions for optimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Exposure is the amount of light the camera's sensor captures for ascene. To much light results in a washed out image and too little light results in a dark image.

ExposurevalueUsedExposurevalueclidetadjustoveralbrightnessofhimage.

Exposurecontrol-Selectasuitableoptiontocontroleexposure.

FomostcenesthAutomaticoptionwilprovidthebestresultsTheshutterspeedsautomaticallysetproduceoptimum imagequality.Fluorescentlampsorotherlightsourcescansometimescauseflickeringintheimage.Toreduceflickerintheimage, selecttheFlickeroptionthatmatchsthepowerlinefrequency. TheHoldcurrentoptionlocksthecurrentexposuresettings.

MaxexposureShutt speedsed als called exposure time'ststand sothdengthofimthe camerahutterspenthereby exposing the camerasensor tolight. Ifshutterspeedisfastitcanfreezeactioneffectively. Ifshutterspeedisslow, itcancause moving objectstoappearblurred. Decreasing the exposure timewillreducemotion blur.

Enable Backlight compensation Enable this option bright pot fight such as light bulb causes the area thème age to appeartoodark.

Exposure zones This setting determines which part of the image used to calculate the exposure from the situation, the Auto setting can be used.

YoucanselectapredefinedareabydefiningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareasthatare toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata. Theremustbeatleastonelcludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone. NotethatanExcludewindowiseffectiveonlywhenplacedinsideancludewindow.

Tip: Ifanareaisextremelybright, drawanIncludewindowtocoverthewholeareaanddefineExcludewindowswithinitto blockoutthebrightareas.

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallowsdifferent prioritizationinnormallightandinlowlight.

Shutterspeedrelatedtheamountfimtheshutterisopenedandmeasuredsecond(s)Aslowshutterspeedallows morelighttoreachthesensorandcanhelpproduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutter speedcancausemovingobjectstoappearblurry.

SetShutterto:

AstdoethshutterspeedautomaticallylfrequiredusMashutterdimithshutterspeedpreventhframe ratefrombeingreduced.

Video

Forexample,toget30fps,setMaxshutterto1/30.

•Fixedtouseafixedshutterspeed.

Gainmeasureddecibe(dB)theamountamplificationappliedthemagenhighgainmayprovidebetterimagerlow lightsituationsbutwillincreasetheamountofimagenoise.

SetGainto:

Autosethgainautomatically,requireduseMagaindimtheappliedain.

- Fixedtouseafixedgain.

Example

Ifstoragespaceorbandwidth this limited, try using a lower gain. This will reduce image noise and produces smaller image files.

Day/Night

TheIRcutfilterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhenusingarexternalRampsetheIRcutfiltertOffThisincreasedightsensitivityandallowtheproducto"seeInfraredightTheimageisshowninblackandwhitewhentheIRcutfilterisoff.

Ifising automatic Exposure control, the Rufilter, Auto automatically switch between Or and Off according the lighting conditions.

The Day/Nightshifteveba helpsleterminwherthe camerawilshiffromdaymodtonightmodeNormallythe camera automaticallychangesmodfromdaytonightwherverdarklevel00theliderByettingDay/Nightshifteveto lowervalue, the camerawillchangetonightmodeearlier.

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,orduringproductinstallationandconfiguration.

Aboutoverlaytext

Anoverlaytextcancludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodifierscanbeusedto display,forexample,thecurrentbitrateorthecurrentframerate.

You can choose between the following text overlays:

Size	TextheightBackgroundheight
Small	10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels

Italspossible displaytextwhenactionrulestriggeredsedHowtincludeoverlaytransactionrulepage22.

Howtoincludeoverlaytext

GoVideoVideStreamandelecthmagtab.

Dincludatandimeselectncludatandncludtime.

TincludetextstringselectncludtextdentethextrthfieldModifiersbusedseFileNaming

Date/TimeFormatsintheonlinehelp

1. Selectsize, color, and placement of the text string.

5.ClickSave.

TomodifytheLatandimFormatgctSystemOptionsDateTimeSeeDateTimeorpage42.

Howtoincludeoverlaytextinanactionrule

GoVideoVideStreamandelectdImageab.

UndeOverlassettingsselectIncludtext.

Entethemodifier# DWherthrulestriggered# Displacedbythextspecifiedrthactionrule.

Additional text in this field will be displayed as when the action rule is not active.

@ddEventsActionRulesandcreateyouactionrule.

From the Actions list selec Overlay text.

6.EnterthetexttodisplayintheTextField.

Specify the Duration The text can be displayed while the rule is active for fixed number seconds.

Aboutoverlayimages

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isfirstuploadedto theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.

Imagespecifications:

• The uploaded images should be a Windows 24-bit BMP image with maximum 250 colors.
• Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
  •The image cannot belarger than the maximum imager resolution.
• If you combine at text overlay with and image overlay, the text overlay alway stakes presidence over the overlay image in height. A text overlay alway s stretches acrosst the whole video image which means you cannot shrink the overlay stripto make our image information about different text overlay heights see About overlay text.

Sinceitisstatic, the position and size of an overlay image remains a regardless of resolution and span, tiltor zoom movements.

To cover part of the monitored area, privacy masks See About privacy mask on page 23.

Howtuploadanoverlayimage

1. GotoVideo>OverlayImage.
   2.ClickBrowseandbrowsetothefile.
   3.ClickUpload.
2. The Transparency Settings page is now displayed:

TomakacoloirthoverlaymagtransparentselectUsertransparencyentetheRGBhexadecimalvalue forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.

Formoreexamplesofhexadecimalvalues,seetheonlinehelp

Tscale the image automatically selects Scale with resolution. The image will be scaled down to the resolution used by the Axis product.

5.ClickSave.

Howtoincludeanoverlayimage

1.GotoVideo>OverlayImage.

SelectImage from the Usoverlaymage distance Save.

GoVideoVideStreamandelecthemagtab.

UndeOverlaySettingsselectIncludoverlaymagatheordinates.

For the image's position in the horizontal and vertical coordinates. The X = and' = positions the top left corner. If a part of the image is positioned outside the video image, the overlay image will be removed so that the whole image is visible.

6.ClickSave.

Aboutprivacymasks

Aprivacymaskisauser-definedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcolorandare appliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramminginterface(API).

The PrivacyMaskList(VideoPrivacyMask) shows the mask that are currently configured in the Axis product and indicates if they are enabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Adding many privacy masks may affect the product's performance.

Focus&Zoom

GoVideoFocusZoomchangefocusandoonsettings.

SethZoomtelimitdimihowfathecamercabezoomedronthdiviewpageThdigitazoomlevelindicated withtheletterD.Tocheckthezoomtelelimit,clickGoto.

SelectAutofocustoenableautofocus.

Seth Focusalimit prevent the camera from focusing objects that are closed than the limit. This can improve the auto focus speed.

Howtoconfiguretheliveviewwindow

Youcancustomizetheliveviewwindowandalterittosuityourrequirements.Itispossibletodefinethefollowingfeaturesoftheliveviewwindow.

• StreamProfile.Seepage 19.
• DefaultViewerforBrowser.Seepage24.
  -ViewerSettings.Seepage24.

ActionButtonsThesearchbuttonsdescribednAboutthecontrolsinthdiviewwindoworpage10.

-UserDefinedLinks.Seepage25.

Howtosetdefaultviewerforbrowsers

FromLiveViewConfigDefaultVieweselectthedefaultmethodofviewing/ideimagesyoubrowserTheproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.

BrowserViewerDescription
WindowsInternetExplorer	AMC	RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
	QuickTime	H.264.
	StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage.
Otherbrowsers	ServerPush	Recommendedviewerforotherbrowsers(MotionJPEG).
	QuickTime	H.264.
	StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage.

Formoreinformation,pleaseetheonlinehelp.

Aboutviewersettings

Toconfigureoptionsfortheviewer, gotoLiveViewConfig>ViewerSettings.

SelectShowewetoolbata display the AXIS MediaControl(AMC) the QuickTimeviewetoolbaundethideo imagein your browser.

H264lecodeinstallationTheadministratorandisableinstallationofthe1.264lecodeincludedwithAXISMedia Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour Axisreseller.

SelectShowcrosshainPTJoystickmode enable crosshat will indicate the center of the image PTJoystick mode.

SelectUsePTZoystickmodedefaultenablejoystickmode.hemodecanchangedemporarilyfromthe PTZcontrolpanel.

SelectEnableecordingbutton=enableecordingfromtheViewpageThisbuttonisavailablewhenusingtheAMViewerTheecordingarsavedthedocationspecifiedtheAMControlPaneSeeAboutAXISMediaControl(AMC)onpage13.

Aboutuser-definedlinks

Todisplayuser-definedinkirtheivewindowselecthShowcustomlinkoptiongivthdinknamandherentethe URLtolinkto.Whendefiningaweblinkdonotremovethe'http:///fromtheURLaddress.Customlinkscanbeusedtorunscriptor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdefinedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Definingthelinkasaweblinkwillpenthelinkinanewwindow.

AboutPTZ(PanTiltZoom)

ThePTZmenuisavailableifaPTZdriverhasbeenuploaded.See.

Aboutpresetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecificposition.Apresetpositionconsistsof thefollowingvalues:

• Panandtiltpositions
• Zoomposition
  • Focusposition(manualorautomatic)

Howtoaccessthepresetpositions

Presetpositionscanbeaccessedinseveralways:

Byelecting the presefrom the Presepositions drop-downlist the LiveView Page.

• Whensettingupactionrules.Seepage32.
• Whensettingupguardtours.See page27.
• WhensettinguptheGatekeeper.Seepage27.

Howtoaddapresetposition

Note

The focus window rectangle will disappear after awhile, but the focus window will still be active.

1. GotoSetup>PTZ>PresetPositions.
2. Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.
   Daddfocuswindow;selectFocuswindowPlacethmouspointeortheparofhemagdhatyouwantfocuson, clickanddragtocreatearectanglearoundditandreasethemousebutton.

Therectanglewillturngreenwhenthefocuswindowhasbeenset.Thecamerawillautomaticallyadjusttheimage focustothisarea.

Formoreinformationaboutfocuswindows,seepage27.

1. WriteanameintheCurrentpositionfield.

2. If required, select UsecurrentpositionasHome.

6.ClickAddtosavethepresetposition.

Howtoincludethepresetpositionnameinanoverlaytext

1.GotoVideo.
2. SelectIncludeoverlaytext.
3.Writethemodifier#Pinthefield.
4.ClickSave.

Howtosetthehomeposition

TheHompositionisreadilyaccessiblebyclickingtheHombouttorothdiveviewwindowandthePresePositionsetupwindow.

To e customized home position select Use curren position Home when adding prese position The user-defined home position will have (H) added,forexample,Entrance(H).The default Home position called "Home",willstillbeavailable.

The product are configured return the Home position when the PT functionality has been inactive for specified length of time. Entethdength of time the Return home when inactive field and lic Save Seth imd ozer do prevent the product from automatically returning to the Home position.

Aboutthefocuswindow

The focus window makes it possible to select an area of the camera's image otherwise that focus should be applied. This can be useful if there is part of the image where focus is more critical, or if a part of the images should be ignored by the autofocus.

When the focus window is set from the Live View page, any change in the camera position will return the autofocus the entire window.

Where clicking the FocusWindowbutton in the prese position page, then most recently focus window from the live view page appears.

If you set the focus window from the preset positions page, it is included in these settings for that preset. The focus window can be redefined for the preset, but it cannot be deleted unless the preset is deleted.

Gatekeeper

TheGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeperwillsteer thecameratoaselectedpresetposition.Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplate oridentifyaperson.Whenmotionisnolongerdetected,thecamerareturnstoitsHomepositionafteradefinedtime.

TenabletheGatekeepergetPTZGatekeeperandfollowtheonlininstructions.

Italspossibletoexamplerecordvideosavimage(tak snapshot)whichGatekeeperactiveGdEvents andsetupanactionrulewithPTZPresetReachedastrigger.

Aboutguardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandom,andfor configurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Note

Forproductsthatsupportlimitedguardtours,thereisafixedminimumviewtimeof10seconds.

Howtocreateaguardtour

1. GotoSetup>PTZ>GuardTour.
   2.ClickAdd.
   3.Typeaname.
2. Specify the pause length between runs.
3. Selectapresetpositionfromthedrop-downlistandclickAdd.
   Specify how fast camera should move the prese position value in the MovSpeedfield.
4. Foreachpresetposition, entertheViewTimeinsecondsorminutes.
   Specify the View Order of prese positions to select Randomview order.

9.ClickSave.

Howtoeditaguardtour

1. GotoSetup>PTZ>GuardTour.
2. Select the guard tour in the Guard Tour List.
   3.ClickModify.

Howtodeleteaguardtour

1. GotoSetup>PTZ>GuardTour.
2. Select the guard tour in the Guard Tour List.
   3.ClickRemove.

Advanced

Aboutdriver-specificsettings

TheDeviceSettingswindowdisplaysdriverspecificsettings.Theappearanceofthiswindowcanvarydependingonthedriver installed.Optionsthatcanbeconfiguredinclude:

• DriverSpecificSettingsforVideoSource
  •MechanicalLimitsforMovingVideoSource
  •LightControlVideoSource
• ExtendedDriverSpecificSettingsforVideoSource

FodownloadandinstallationinformationaboutPTZdriverforyouAxiproductpleasevisitwww.axis.com/support

AboutadvancedPTZsettings

AdvancedPTZsettingscanbeconfiguredunderPTZ>Advanced>Controls.

The PaneShortcuCommandButton sisthowtheuser-definedbuttonthataraccessedfromtheLiveViewpage'Ctrl paneThethesbuttonscarbusedprovidedirectaccesscommandissuedusinghd/APIX®applicationprogramminginterface.ClickAddtoaddanewshortcutcommandbutton.

The following PTZ controls are enabled by default:

•Pancontrol
- Tiltcontrol
- Zoomcontrol
- Focuscontrol

Tolisable specific controls deselect options unde Enable/Disable controls.

Note

DisablingPTZcontrolswillnotaffectpresetpositions. Forexample, ifthetiltcontrolisdisabled, theproductcanstillmoveto presetpositionsthatrequireatiltmovement.

Aboutthecontrolqueue

Note

• The administratorcanenableanddisablePTZcontrolsforselectedusers.
• Toidentifydifferentusersintheviewergroup,cookiesmustbeabledontheclient.

The ControqueupoltimesmeasuredsecondsFromoreinformationsethonlinehelp

The administrator setup que ufo PTZ controller from PTZ Control Queue Once set the PTZ Control Queue buttons appear in the live view window of offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.

Ausewho belongs to grouped users or page 40 with higher PT priority and before the users in the queue and take control of the product. The order of priority is as follows:

Administrator\Administrator takesove PTZ control regardless of who's first queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.

Event-TheAxi producta b configured g d a prese position whertriggered by alarm (see About event on page32). The event will immediately be placed first in the queue except when an administrator is in control.

1. Operator—Sameas administrator but with lower priority

GuardTour-Aguardou(sepage27)hasPTontroforindefinitperiobfimefimdmayoverridderbyan operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

Viewer-MultipleviewersmustwaifotheiturnTheviewehasSecondPTZontrobeforecontrolpassed ontothenextviewerinqueue.

Aboutdetectors

Aboutcameratampering

CameraTamperingcangenerateanalarmwhenthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely de-focused.Tosendanalarm,foreexampleviaemail,anactionrulemustbesetup.

Howtoconfiguretamperingdetection

1. GotoDetectors > CameraTampering.

Seth Minimum duration that the dim that must elapse before alarm is generated. Increase time to prevent false alarms for known conditions that affect the image.

Select Alarm for dark images of alarm should be generated when light and dimmed turned off if then is sprayed, covered, or rendered severely out of focus.

4.ClickSave.

Howtoconfigureanactionrulefortamperingalarm

1. GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

1. EnteraNamefortheactionrule.

UndeConditionselecDetectorsfromthTriggerist.

1. SelectTamperingfromthelistofdetectors.

2. Optionally, select as schedule and set additional conditions.

SelectactionExampleToendaremailselectSendNotificationandselectRecipientfromtheDistbefined recipients.

Note

The Which the active option under Duration cannot be used with cameramperings since camerampering does not have duration and once it has been triggered until not automatically return to its untriggered state.

Formoreinformationonactionsrules,seeAbouteventsonpage32.

Aboutapplications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxiproductsF[e-mail]/applications

TofindtheusermanualsforAxisapplications,gotowww.axis.com

Note

- Several applications can run at the same time but some applications might not be compatible with each other. Certain combination of applications might require to much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.

Aboutapplicationlicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstothelnternet
- Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense, theAxisproductserialnumber(S/N) is required. The serial number can be found on the product label and under SystemOptions > Support > SystemOverview.

Howtuploadandstartanapplication

Touploadandstartanapplication:

1. GotoSetup>Applications.

2ndeUploadApplicationclickBrowseLocatheapplicationfileandclickUploadPackage.

1. Installthelicense(ifapplicable). For instructions, seethedocumentation provided by the application vendor.

StartapplicationGdoApplicationsselectapplicationirtheisbfnstalledapplicationsandcliclStart.

1. Configuretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

• Applicationscanbeuploadedbyproductadministrators.
• ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version 3.10andlater.

To generate log file of the application and Applications Select the application and click Log.

ApplicationConsiderations

Ifanapplicationisupgraded, applicationsettings, including the license, will be removed. The license must be installed and the application reconfigured.

If the Axis product's firmware is upgraded, uploaded applications and their settings will remain unchanged, although this is not guaranteed by Axis Communications. Not that the application must be supported by the new firmware. For information about firmware upgrades, see Howtopgradation the firmware on page 53.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored or reset to factory default, uploaded applications and their settings are removed. For information about restoring the Axis product, see Maintenance page 50. For information about factory default, see how reset to factory default settings on page 52.

Aboutevents

The event pages allow you to configure your product to perform actions when different events occur. For example, the product can start are recording or send an email notification when motion is detected. The set of conditions that define show and when the action is triggered discalled an action rule.

Howtosetupactionrules

Anactionruledefinestheconditionsthatmustbemetfortheproducttoperformanaction,forexemplerecordvideoorsendan emailnotification.Ifmfultipleconditionsaredefined,allofthemmustbemettotriggertheaction.

FomoreinformationaboutavailabletriggersandactionsseeAbouttriggersorpage32andAboutactionsorpage33.

The following example describes how to setup an action rule to record video to an network share if there is movement in the camera's field of view.

Howtosetupmotiondetectionandaddanetworkshare:

GdaApplications star and configure AXIS/ided Motion Detection Section help.

QdsSystemOptionsStorageandsetupnetworkshareSepage50.

Howtosetuptheactionrule:

GdEventsActionRulesandclicAdd.

1. SelectEnableruleandenteradescriptivenamefortherule.

SelectApplicationsfromthTriggedrop-downlistandheselect/MD.

OptionallyselectScheduleandAdditionaConditionSebelow.

UndeActionsselectRecordVidedfromthTypdrop-downlist.

SelectStreamprofilandconfigureDurationsettingsdescribedbelow.

1. SelectNetworkSharefromtheStoragedrop-downlist.

Tousemore than driggefo theaction rule select Additional conditions and click Add add additionaltriggers When using additional conditions, all conditions must bemettotrigger theaction.

Tprevenractionfrombeingtriggeredepeatedly,WaiteastimecanbeetEntethimehoursminutesandseconds, duringwhichthetriggersshouldbeignoredbeforetheactionrulecanbeactivatedagain.

The recording Duration of actions can be set in each immediately before and after the event Select Pre-trigger time and/or Post-triggered number seconds. When while the active is enabled and the action is triggered again during the post-trigger time, thereocording timewill be extended with another post-trigger time period.

Formoreinformation,seetheonlinehelp

Abouttriggers

Available actionultriggersandconditionsinclude:

ApplicationsUsed installed applications trigger the rule See About applications or page 3.1.

- Detectors

Day/NightModeTriggetheRulewherthproductswitchebetweendaymode(IRcufitepn)andight mode(IRcutfilteroff).Thiscanforexamplebeusedtocontrolanexternalinfrared(IR)lightconnected toanoutputport.

Aboutevents

LivStreamAccessedTrigger rule when any stream is accessed and during ge storage playback. This can forexample be used to send notifications.

TamperingTriggetheulewhertamperingsdetectedSeeAboutcamertamperingpage30.

- Hardware

NetworkTriggerRuleNetworkconnectionisobrestoredThisarfoexampleusedstart recordingtotheSDcard.

TemperatureTrigger the rule of temperature falls outside inside the operating range of the product This can forexample be used to send maintenance notifications.

- InputSignal

ManualTriggerTrigger rules using the ManualTrigger button in the View page. See About the controls in the live view window on page 10. This can be used to validate actions during product installation and configuration.

VirtualInputscarbeused by VMSVidedManagemenSystemdriggeactionsVirtualInputscanfor example, beconnectedtobuttonsintheVMSuserinterface.

•PTZ

MovingTrigger the rule whether the camera view moves dueto PT Z operation This can be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves dueto a PT Z operation.

PreseReachedTrigger rule when the cameratops prese position This bar be example used with the SendImagesactiontouploadimagesfromthepresetposition.

ReadyTriggetheRulewhenthePTFunctionalityreadybusedThisarfoexamplebusedsteer thecameratoaspecificpresetpositionwhentheproductisstarted.

•Storage

DisruptionTrigger the rule storage problems are detected for example of the storage device unavailable, removed, full, locked or if other reader or write problems occur. This can forexample be used to send maintenance notifications.

RecordingTriggertheulewherthAxiproductrecordsthoragedeviceTherecordingstatustrigger canbeusedtonotifytheoperator,forexamplebyflashingLEDlights,iftheproducthasstartedorstoppedto recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

SystemReadyTriggetheulewhertheproduchasbeerstartedandalservicesareunningThisarfor examplebeusedtosendanotificationwhentheproductrestarts.

•Time

RecurrenceTrigger the ul periodically See how to set recurrence or page 6 This afo example used to upload an image every 5 minutes.

UsScheduleTriggertheRuleaccordingdtheslectedscheduleSeeHowtcreateschedulesorpage35.

Aboutactions

Availableactionsinclude:

Day/NighVisionModeSetlaymode(Rufilteron)nightmode(Rufilteroff).

OverlayTextDisplayroverlaytextSeeHowtincludeoverlaytextinteractionrulepage22.

- PTZControl

-PresetPosition-Gotoapresetposition.

GuardTourStartguardourSeeAboutguardoursorpage27.

• RecordVideo–Recordvideotoaselectedstorage.
• SendImages–Sendimagestoarecipient.
• SendNotification-Sendanotificationmessagetoarecipient.

SendSNMF Trap SendSNM Trap message the operator Make sure that SNMP enabled and configured under SystemOptionsNetworkSNMP.

- SendVideoClip-Sendavideocliptoarecipient.

Status:EDFlasktheLEIndicatorThisarforexamplebusedoalidatetriggersuchasmotiondetectionduring productinstallationandconfiguration.

Howtoaddrecipients

Theproduct cansendmedia files and message on notify users about events. Before the product cansendmedia files or notification messages you must be defined on more recipients. For information about available options see About recipient types or page 34.

Toaddarecipient:

GdEventsRecipientandlicAdd.

2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.

Aboutrecipienttypes

The followingrecipienttypesareavailable:

SendImages

RecipienttypesUsewithactionNotes
Email	SendImagesSendNotificationSendVideoClip	Anemailrecipientcancontainmultipleemailaddresses.
FTP	SendImagesSendVideoClip
SFTP	SendVideoClip	EncryptedfiletransferusingSSHFileTransportProtocol (SFTP).SFTPisamoresecuremethodthanFTPbutiletransfermightbeslower,especiallyforlargefilessuchashighresolutionvideo.SpecifylogininformationfortheSFTPserverandtheserver'spublickeyMD5fingerprint(32hexadecimaldigits).TheSFTPrecipientsupportsSFTPserversusingSSH-2withRSAandDSAhostkeytypes.RSAisthepreferredmethod.TouseDSA,disabletheRSAkeyontheSFTPserver.
HTTP	SendImagesSendNotificationSendVideoClip
HTTPSSendImages	SendNotificationSendVideoClip	EncryptedfiletransferusingHyperTextTransferProtocol Secure(HTTPS).SpecifylogininformationfortheHTTPSserverandvalidate theserver'scertificate.IfthereisaproxybetweentheAxis productandtheHTTPSserver,alsospecifytheproxysettings.
NetworkShareSendImages	SendVideoClip	Anetworksharecanalsobeusedasastoragedevicefor recordedvideo.GoSystemOptions>Storagetoconfigure anetworksharebeforesettingupacontinuousrecordingor anactionruletorecordvideo.Formoreinformationabout storagedevices,seeStorageonpage48.
TCPSendNotification

Howtosetupemailrecipients

Emailrecipientscanbeconfiguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,accorporateemailserver.

Note

Some email providers have security filter that prevent users from receiving or viewing large attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems and locked email accounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

GdEventsRecipientandlicAdd.

EnterNamandelecEmaifronthTypdist.

Entethemailaddresses send email forth field Usecommatseparatemultipladdresses.

1. Select the email provider from the Provider list.

5.EntertheuserlDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

ToeuparemailrecipientusingforexamplecorporatemaiServerfollowtheinstructionsabovebutelectUsedefineds ProviderEntethemailaddressappeansenderthFromfieldSelectAdvancedettingandspecifyhSMTServer addressportandauthenticationmethodOptionallyselectUsencryptiontoendemailsovearencryptedconnectionTheserver certificatecanbevalidatedusingthecertificatesavailableintheAxisproduct.Forinformationonhowtuploadcertificates,see Aboutcertificatesonpage42.

Howtocreateschedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside officehours.Useoneofthepredefinedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

GdEventsSchedulesandliclAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

Taus the schedule in action rules select the schedule from the Schedule drop-down list the Action Rule Setup page.

Howtosetuprecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

GdEventsRecurrencesandlicAdd.

1. Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

To set the recurrence in action rule first select Time from the Triggered drop-downlist the Action Rule Setup page and then select the recurrence from these second drop-downlist.

To modify remove recurrences select the recurrence in the Recurrence List and click Modify Remove.

Aboutrecordings

TheAxisproductcanbeconfiguredtorecordvideocontinuouslyoraccordingtoanactionrule:

• Tostartacontinuousrecording,seepage38.
• Tosetupactionrules,seepage32.
  •Toaccessrecordings,seeHowtofindrecordingsonpage37.
• Toplayrecordings,see Howtoplayrecordingsonpage37.
  • Toexportarecordingasavideoclip, see Howtoexportavideocliponpage38.
• Toconfigurecameracontrolledstorage, see Storageonpage48.

Howtofindrecordings

RecordingstorebirthSDarabnetworkharcarbaccessedrothRecordingsLispagThepagdistallrecordingon thestoragedeviceandshowseachrecording'sstartdateandtime,durationandtheeventthattriggeredtherecording.

Note

Therecording'sstartdateandtimeissetaccordingtotheAxisproduct'sdateandtimesettings.IftheAxisproductisconfiguredausetimzonedifferenfromthdocatimezonemakeuretconfigurehRecordingimfiltersaccordingtchproduct'stizoneDatandtimesettingsareconfiguredundeSystemOptionsDateTimeedDateTimeonpage42.

Tofindarecording, followthesesteps:

1. GotoRecordings>List.

Dreducethnumberfecordingsdisplayedselecthe desireoptionsundeFilter:

RecordingtimeListecordingthatstartedbetweenFromandTimes.

EventListecordingthatwerdriggeredbyspecificEventSelectcontinuoudistontinuousrecordings.

Storage-Listrecordingsfromaspecificstoragedevice.

Sort-Specifyhowrecordingsshouldbesortedinthelist.

Results—Specifythemaximumnumberofrecordingstodisplay.

To apply the filters click the Filte button Some filters may take long time complete.

1. TherecordingsaredisplayedintheRecordinglist.

ToplayrecordingselectrecordingandlicPlaySealsHowtplayrecordingorpage37.

To view detailed information about recording select the recording and lic Properties.

To export recording part of recording videoclipslect the recording and lic Export Sealsd How to export videocliponpage38.

To remove recording from the storage device, select the recording and click Remove.

Howtoplayrecordings

RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct'swebpages.

Toplayarecording, followthesesteps:

1.GotoRecordings>List.

Treduce the number of recordings displayed select the desired options under Filter and click the Filte button to apply the filters. See also How to find recordings on page 37.

SelectrecordingandclicPlayTherecordingvilbeplayednewbrowserwindow.

Howtoexportavideoclip

Recordings on the SD cardornetworkshare can be exported as videoclips. You can export a complete recording or part of a recording.

Note

TheexportedrecordingisaMatroskavideofile(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFileSplittemusbinstalledAXISMatroskaFileSplittercardownloadedfromwww.axis.com/support/downloads

Toexportavideoclip, followthesesteps:

1.GotoRecordings>List.

DreducethnumberofecordingsdisplayedselectthedesireoptionsundeFilteandclicthFiltebuttortapply thefilters.SeealsoHowtofindrecordingsonpage37.

Select recording and click Export The Export Recording dialog opens.

1. Bydefault, the completerecording is selected. To export a part of the recording, modify the start and stop times.

2. Optionally, enterafilename for therecording.

6.ClickExport.

Note

Recordingscanalsobeexportedfromtheplaybackwindow.

Aboutcontinuousrecording

The Axproductarbeconfigured continuously saved storage device information about storage devices see Storage or page 48 to prevent the disk from becoming full if recommended configuration disk automatically removed recordings.

Ifanewstreamprofileisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprofilewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntiltheyareremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1. GotoRecordings>Continuous.
   2.SelectEnabled.
2. SelectthetypeofstoragedevicefromtheStoragelist.
3. SelectaStreamprofiletouseforcontinuousrecordings.
   5.ClickSavetosaveandstarttherecording.

Aboutlanguages

MultiplelanguagescanbeinstalledintheAxisproduct.AllwebpagesincludingtheonlinehelpwillbedisplayedintheselectedlanguageTo switchlanguagesgoSetupLanguagesandfirstuploadthenewLanguagefileBrowseandocatchefilandclicktheUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

• Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English.
• ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
• Afirmwareupgradewillnotaffectthelanguageused. However if you have uploaded an ewlanguageto the product and later upgradethe firmware, it may happen that the translation no longer match the product's web pages. In this case, upload an updated language file.
• Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterverersionofthelanguagefileisuploaded.

Aboutsystemoptions

Security

Users

Use access controlled enabled by default and bar configured under SystemOptions Security Users Administrator can setup other users by giving them usernames and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the live view page.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

• ViewershaveaccesstotheLiveViewpage
-Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguagefiles
-anyofthesettingsincludedintheSystemOptions

Administrator have unrestricted accessal settings. The administrator can add modify and remove other users.

Note

NotchawtherthoptionEncryptedunencryptedselectedtheobserverwilencypthepasswordThisthedefault optionforanewunitoraunitresettofactorydefaultsettings.

UndeHTTP/RTSIPasswordSettingsselecttheTypeofpasswordallowYoumayneedallowunencryptedpasswordsifthereareviewingclientsthatdonotsupportencryption,orifyouupgradedthefirmwareandexistingclientssupportencryptionbutneedtologinagainandbeconfiguredtousethisfunctionality.

UndeUseSettingsselecttheEnablanonymousvieweloginoptiontallowanonymoususersaccesstheLiveViewpage.

Select the Enablanonymou PTZontrologirtallowanonymoususeraccess the PTZ controls.

DeselecttheEnablBasiSetupoptionthetaBasiSetupmenuBasiSetupprovidesquickaccesssettingsthatshouldbe madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperabilitybetweendifferentvendorproducts,increasedflexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IAddressfiltering enableorth SystemOptions Security IAddressFilterpage Once enabled the listed address are allowed denied access the Axiproduct Select Allow Deny from the distance Apply to enable the address filtering.

The administrator can add up to 256IP addressentriestothelist (asingleentry can contain multipleIP addresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed. Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconfiguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator, operator, viewer)login.

TouseHTTPSaHTPScertificatenusfirsbeinstalledGoSystemOptionsSecurityCertificatesinstallandmanage certificates.SeeAboutcertificatesonpage42.

ToenableHTTPSontheAxisproduct:

1. GotoSystemOptions>Security>HTTPS
2. SelectanHTTPCertificatefromthelistofinstalledcertificates.
3. Optionally, click Ciphers and select the encryption algorithm for SSL.
4. SettheHTTPSConnectionPolicyforthedifferentusergroups.
   5.ClickSavetoenablethesettings.

Taccess the Axis product via desired protocol, the address field browser, https://fortheHTTPprotocol. and http://fortheHTTPprotocol.

The HTTP Sport change or the System Options Network TCP/IP Advance page.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication servertypicallyRADIUServerexampleswhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation, theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcertificatesusingEAP-TLS (ExtensibleAuthenticationProtocolTransportLayerSecurity)ThecertificatesareprovidedbyCertificationAuthorityCA). Youneed:

• aCAcertificatetoauthenticatetheauthenticationserver.
• aCA-signedclientcertificatetoauthenticatetheAxisproduct.

To create and install certificates go to System Options Security Certificate See About certificates or page 42.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1. GotoSystemOptions>Security>IEEE802.1X.
   SelectCACertificateandClientCertificatefromtheDistofInstalledcertificates.
   UndeSettingsselecttheEAPVersionanprovidetheEARidentityassociatedwiththeClientertificate.
2. ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly, the date and timesettings in the Axis product should be synchronized with an NTP server. See Date & Time on page 42.

Aboutcertificates

Certificatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnotificationmessagesforexampleviaemail.Twotypesofcertificates canbeusedwiththeAxisproduct:

Server/Clientcertificates: To authenticate the Axiproduct/Server/Clientcertificate can self-signed issued by Certificate Authority(CA). Aself-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

CAcertificatesToauthenticatpeecertificatesforexamplethecertificatoAuthenticationserveincastheAxisproducts connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcertificates.

Note

• If the product is reset to factory default, all certificates, except preinstalled CA certificates, will be deleted.
• If the product is reset to factory default, all preinstalled CA certificate that have been deleted will bere installed.

Howtocreateaself-signedcertificate

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickCreateself-signedcertificateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcertificate

Createself-signedcertificatesHowtocreateself-signedcertificatorpage42.

1. GotoSetup>SystemOptions>Security>Certificates.

ClickCreatecertificatesigningequestanprovidetherequestedinformation.

1. CopythePEM-formattedrequestandsendtotheCAofyourchoice.

Whether signed certificates returned click install certificate and upload certificate.

HowtoinstalladditionalCAcertificates

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickInstallcertificateanduploadthecertificate.

Date&Time

The Axi product's lat and im settings are configured under SystemOptionsDateTime.

CurrenServeTimedisplaythecurrentlatandtime(24clock)Thetimecarbeisplayednl2hclockthedetexverlay(see below).

TochangthelatandimsettingsselecthepreferredTimemodendeNewServeTime:

SynchronizwithcomputetimeSetsdatandimaccordingthecomputer'slockWiththisoptiondatandtimearesetonceandwillnotbeupdatedautomatically.
SynchronizewithNTPServerObtainslatandimfromaNTBerverWiththisoptiondatandimsettingare updatedcontinuouslyEoinformationoNTBettingssedNTPConfigurationorpage45.
IfusingnostamefothENTServerDNServermustconfiguredSeeDNSConfigurationorpage44.
- Setmanually—Allowsyoutomanuallysetdateandtime.

Ifusing NTServer select your Timezonefrontdrop-downlistrequiredcheckAutomaticallyadjustfordaylightsaving timechanges.

The DateTimeFormUsedImagesShdatandimformatdisplayedstexoverlaythevidestreamUsche

predefined formatsosed File Naming Date/Time Format@thonlinfformationhowcreatecustomdatand time formatsToinclude datandimethoverlayextg0dVideandselectIncluddatandIncludtime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously, and atleastoneversion mustalwaysbeenabled.

IPv4AddressConfiguration

Bydefault, theAxisproductissettouseIPv4(IPversion4) and to obtain theIPaddress automatically via DHCP. TheIPv4settings are configured under SystemOptions > Network > TCP/IP > Basic.

DHCP(DynamicHostConfigurationProtocol) allows network administrator stocentrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamicIP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (hostname).

If DHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orresettheproductdthefactordefaultsetting(sepage52)andhemeformthenstallationagain.

TousestatidAddresscheckUsethfollowingAddressandspecifythdAddresssubnetmaskldefaultouter.

IPv6AddressConfiguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtotheconfigurationinthenetworkrouter.

TenablePv6gotoSystemOptionsNetworkTCP/IPBasicOthesettingsforPvShouldbeconfiguredrthenetworkrouter.

ARP/Ping

The product's Address can be assigned using ARP and Ping for instructions see Assign/Address Using ARP/Ping or page 43.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.

TodisabletheServicegdoSystemOptionsNetworkTCP/IPBasicandleathoptionEnableARP/PingettingofPaddress.

Pinging the product is still possible when the service is disabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1. AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2. Locatetheserialnumber(S/N) on the product label.
   3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress> 

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125 

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>  
ping-1408-t<IPaddress> 

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125 

1. Check that thenetworkable is connected and then restart the product by disconnecting and reconnecting power.

Glosthe command prompt whether product responds with Reply from 92.168.0.125:..osimilar.

Openbrowseandyphttp://irtheLocation/Addressfield.

Fothemethods of assigning the Address, the Document Assignor IP Address and Access the Video Stream or Axis Support web at www.axis.com/support

Note

ToperformmandpromptWindowspperthStartmenandtypemdirthRun/Searchfield.

- TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselectRunasadministrator.

To open command prompt Mac OS x perth Termin utility from Application Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideaseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefromanylocation.FormoreinformationandhelptofindalocalAVHSServiceProvidergotowww.axis.com/hosting

The AVHSettings are configured under SystemOptionsNetworkTCPBasic the possibility to connect AVHService is enabled by default. Todisable, clear the Enable AVHSbox.

One-clickenabledPressandholdtheproduct'sontrobuttor(seeHardwareoverviewpage)foraboutSecondsconnecttoanAVHServiceovethinternetOnceregisteredAlwayswilbenabledtheAxisproductstaysconnectedtheAVHService.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHService.

Always The Ax product will constantly attempt to connect the AVH Service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and is not convenient to use the one-click installation.

AXISInternetDynamicDNSService

AXISnterneDynamidONServicassignshosthamforeasyaccesstthproductEomoreinformationsewww.axiscam.net

To regist the Axis product with AXIS Interne Dynamic DNS Service System Options Network TCP/IPBasid Under Services click the AXIS Interne Dynamic DNS Service Setting button (requires access through Internet) The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConfiguration

DNS(DomainNamService)provides the translation of hostname addresses The DNS settings are configured under System Options > Network > TCP/IP > Advanced.

SelectObtainDNServeaddress via DHCP to the DNS Settings provided by the DHCP server.

TomakemanuasettingsselectUsthfollowingDNServeaddressandspecifythofollowing:

Domainname the domain(s) search the hostname used by the Axi product Multiple domains are separated by semicolons. The hostname always the first parb fully qualified domainame for example my server is the hostname the fully qualified domainname server. my company con where my company con the domainame.

Primary/SecondaryDNServeEntethedAddressesofthprimaryandsecondaryDNServersThesecondaryDNServes optionalandwillbeusediftheprimaryisunavailable.

NTPConfiguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconfiguredunder SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTBerveaddressidHCRaustheNTBettingprovidedbytheDHCServer.

TomakemanuasettingsselectUsechfollowingNTBerveaddressandentethosthamorAddressoftheNTBerver.

HostNameConfiguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS nameThehostnameconfiguredindeSystemOptionsNetworkTCP/IBAdvanced.

SelectObtainmoshamviaPv4DHCRusmoshamprovidedbythDHCServerunningrlPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnableDynamidDNSupdatesdynamicallyupdatedocaDNServerswhenevertheAxisproduct'sAddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddress enabled by default and assign the Axi product additional address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-LocalIPandastic or DHCP-suppliedIPaddress at the same time.

This function can be disabled under System Options Network TCP/IP Advanced.

HTTP

The HTTP port used by the Axiproductar be changed under SystemOptionsNetworkTCP/IP Advanced addition the default setting, which is 80, any port in therange 1024-65535 can be used.

HTTPS

The HTTP sport used by the Axi product are changed under System Options Network TCP/IP Advanced addition to the default setting, which is 443, any portion in the range 1024-65535 can be used.

TenableHTTPSgodSystemOptionsSecurityHTTPSFomoreinformationsedHTTPSorpage4 1.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasinglconnectiontothelnternet.Thisisdonebyforwarding networktrafficfromtheprivatenetworktothe"outside",thatis,thelnternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-configuredtostopattemptsstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

Use NATraversalwhertheAxisproductdocatedbraintranet(LAN)andyouwistomakitavailablefromthe(WAN)ide ofaNATrouter.WithNATtraversalproperlyconfigured,allHTTPtraffictoanexternalHTTPportintheNATrouterisforwardedto theproduct.

NATraversalconfiguredundesystemOptionsNetworkTCP/IPAdvanced.

Note

• ForNATtraversaltowork, this must be supported by the router. Therouter must also support UPnP TM.
• In this context, router refer to any network routing devices such as NATrouter, Networkrouter, Internet Gateway, Broadbandrouter, Broadband sharing device, or as softwares such as firewall.

Enable/Disable Where enabled the Axi product attempts to configure port mapping in NA Toute on you network using UPnP Notethat UPnP ^TM must be enabled in the product (see System Options > Network > UPnP).

TM.

Usmanually selected NATouteSelect this option manually select NAToute and entethdaddress so the route in the field. If norouter is specified, the product automatically searches for NATrouterson your network. If more than one router is found, the default router is selected.

Alternative HTTP port Select this option manually defines external HTTP Port Enter port the range 024-65535 if he portfield isempty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.

Note

• AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled. ThisisusefulifyourNATrouterdoesnot supportUPnPandyouneedtomanuallyconfigurereportforwardingintheNATrouter.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
  WherthportselectedautomaticallytdisplayedrthisfieldTochangthisentenewporhumbeandlicSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewfirmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct'sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedindeSystemOptionsNetworkTCP/IPAdvancedThedefaultports54.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconfiguredtouseaSOCKSservertoreachnetworksontheother sideofafirewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindafirewall,and notifications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSconfigured under SystemOptions Network SOCKS from information set online help

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspecifiedresourcetoselectedtrafficonanetwork.AQoS-awarenetwork prioritizesnetworktrafficandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

The QoSettings are configured under SystemOptions Network QoS Using DSCI Differentiated Service Codepoint values the Axisproduct can mark different types of traffic.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specific,hardware-related issuesthatmayneedadministrativeattention. FormoreinformationaboutAXISVideoMIBandtodownloadMIBfiles,goto www.axis.com/support

Tenable and configurSNMPrtheAxiproductgothSystemOptionsNetworkSNMPage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

Traparused by the Axiproductoendmessage management system important events and status changes Check Enable trapandentethAddress where the trapmessage should be sent and the community that should receive the message.

Note

If HTTPSisenabled, SNMPv1 and SNMPv2 should be disabled.

TrapfoSNMR1/v2areused by the Axiproduct send messages management system important events and status change Check Enable trap and the address where the trap message should be sent and the rapt community that should receive the message.

The following traps are available:

•Coldstart
•Warmstart
- Linkup
- Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecifictraps.

SNMR3provide:encryptionandsecurpasswordsTaustrapswithSNMR3arSNMR3managementapplicationrequired.

TousSNMR3HTTPSmusenabledseHTTPSorpage41 enableSNMR3checkboxanprovidthenitialuser password.

Note

The initial password can only be once the password lost the Axis product must be set to factory defaulted how to reset to factory default settings on page 52.

UPnP ^TM

TheAxisproductincludessupportforUPnP ^TM .UPnP ^TM isenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

UPnPTM canbedisabledunderSystemOptions>Network>UPnP.

RTP/H.264

The RTportangandmulticastsettings are configured under SystemOptionsNetworkRTP.

The RTP portranged defines the range of ports from which the video ports are automatically selected. Form multicast streams, only certain IP addresses and port numbers should be used.

SelectAlwayMulticastVidedstartmulticaststreamingwithoutpeningarRTSBession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

AboutSDcards

NOTICE

Topreventdatacorruption, the SDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationssee www.axis.com

TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.

The following SDcardfilesystemsaresupported:

ext4-recommendedduotsresiliencagainstdata dosifhe cardsjectedifhereisbruppowe los taccess datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

• vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

ThSDcardsmanagedorthSystemOptionsStoragePageClickSTCardoperStorageManagement.

If the card's status shows failed, click Checkisk to either problem can be found and then Repair. This option only available for SD cards with next 4. For SD cards with v FAT, use a card reader or computer to troubleshoot the card.

T avoid filling the card, is recommended to remove recordings continuously. UndeGenera Settings select Remove recordings older than and select then number of days or weeks.

To stop writing the card and protect recordings from being removed select Lockunde Genera Settings.

HowtomountandunmounttheSDcard

NOTICE

Topreventcorruptionofrecordings, the SDcardshouldalwaysbeunmountedbeforeitisejected.

TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

OpertheAxiproduct'swebpages and SetupSystemOptionsStorage.

2.ClickSDCard.

3.ClickUnmount.

1. The cardcannowberemoved.

HowtoformattheSDcard

NOTICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

TheAxisproductcanbeconfiguredtoautomaticallyformatSDcardsthataareinsertedintotheproduct.lfautoformatisenabledandanSDcardisinserted,theproductwillcheckiftheSDcardhastheext4filesystem.Ifthecardhasadifferentfilesystem,thecardwillautomaticallybeformattedtoext4.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted intotheAxisproduct.

Toenableautomaticformatting, followthesesteps:

OpertheAxiproduct'swebpagesandSetupSystemsOptionsStorage.

2.ClickSDCard.

UndeGeneraSettingsselectAutoformato.

4.ClickOKtosavesettings.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedfilesystems.Tomanuallyformatthe SDcard,followthesesteps:

1. Insert the SD card in the SD card slot.

OpentheAxiproduct'swebpagesandSetupSystemOptionsStorage.

3.ClickSDCard.

4.ClickFormatandselectthedesiredfilesystem.

5.ClickOKtostartformattingthecard.

HowtoencryptSDcarddata

Topreventunauthorizedindividualsandsystemsfromaccessingrecordedvideo,theSDcardcontentcanbeencrypted.Encryption canonlybeenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypted dataremainsonthecard.Thecardmustalsobemountedbeforeitcanbeused.

Note

Ifautoformatisenabled, thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled. The format and mountsteps below should then beskipped.

ToencrypttheSDcardcontent:

OpertheAxiproduct'swebpagesandSetupSystemsOptionsStorage.

ClickSCardoperStorageManagement.

1. If the SD card is mounted, click Unmounttounmountthecard.

4.ClickEncrypt.

1. SelectEnableSDcardencryptionandenterapassphrase.

2. BackinStorageManagement, clickFormattoformattheSDcard.

7.ClickMounttomounttheSDcard.

It possible changing the passphrases without reformatting the Card Oper Storage Management clic Encrypt and the old and new passphrases. The passphrase can only be changed when the card is mounted. Changing the passphrases does not disrupt ongoing recordings.

Tolisable encryption unmounted SCard and follow the steps above but least Enable SCard encryption option. The card must be formatted and mounted when encryption has been disabled.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto www.axis.com/products/axis-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1. GotoSystemOptions>Storage.
   2.ClickNetworkShare.
   3.EntertheIPaddress,DNSorBonjourametothehostserverintheHostfield.
   4.EnterthenameoftheshareintheSharefield.Subfolderscannotbeused.

I ^s required ^e selectThesharerequirelogirandentethusenamananspassword.

6.ClickConnect.

To eal recording and data from the Axis product's folder designated share click Clearunde Storage Tools.

To avoid filling the share if recommended remove recordings continuously Under Recording Settings, select Remove recordings older than and select then number of days or weeks.

Tstopwriting the share an protect recordings from being removed select Lockunde Recording Settings.

Maintenance

The Axi product provides several maintenance functions. These are available under System Options Maintenance.

ClickRestartperformcorrectestariftheAxiproductsobehavingsexpectedThiswillhoaffectanyofthecurrent settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoreresetmostsettingsthefactorydefaultvaluesThefollowingsettingsarenotaffected:

• thestaticIPaddress
• thedefaultrouter
• thesubnetmask
• thesystemtime
  • theIEEE802.1Xsettings

•thebootprotocol(DHCPorstatic)

Note

If the Axis product is restored, uploaded applications and their settings are removed.

ClickDefaultresetsettingsincludingtheAddress factorydefaultvaluesThisbuttonshouldusedwithcautionTheAxproductalsdoresetfactorydefaultusingthecontrolbuttonsedlowresetfactorydefaultsettingspage52.

Tidentify the product testh Status LEDclic FlashLED undel identify and specify duration in seconds minutes hours. This can be useful for identifying the product among other products installed in the same location.

Forinformationaboutfirmwareupgrade,seeHowtoupgradethefirmwareonpage53.

Support

SupportOverview

The SystemOptionsSupportSupportOverviewpageprovideinformationtroubleshootingandcontactInformation, shouldyourequiretechnicalassistance.

Seealso Troubleshootingonpage53.

SystemOverview

Together overview of the Axi product's status and settings and System Options Support System Overview Information that can be found here includes firmware version, IP address, network and security settings, event settings, images settings and recent log items.

Logs&Reports

ThSystemOptionsSupportLogReportpagenerategandreportusefuofsystemanalysisandroubleshootingf contactingAxisSupport,pleaseprovideaServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccesLogListsfailed attempts to access the product The AccesLogar also configured distal connections the product(see below).

ServeReportProvidesinformationaboutthoproductstatus:pop-upwindowTheAccessLogautomaticallyincludedintheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.zipfilethatcontainsacompleteserverreport texfileUTF-8formatSelecthincludesnapshowwithdefaultmagsettingsoptionincludesnapshotofproductLive View.Theserverreport.zipfileshouldalwaysbeincludedwhencontactingsupport.

ParameterLisShowProduct parameters and their current setting This may prove useful when troubleshooting or when contacting AxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.

To Perth Scrip Editord System Options Advanced Scripting Scriptause problems;set the product of factory default settings, see page 52.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Tuploadafile,go toSystemOptions>Advanced>FileUpload.

Uploadedfilesaccessedthroughhttp:///local//whereis the selectedusergroup(viewer,operatororadministrator)fortheuploadedfile.

PlainConfig

PlainConfigisforadvanceduserswithexperienceofAxisproductconfiguration.Mostparameterscanbesetandmodifiedfrom thispage.

TooperPlainConfigdSystemOptionsAdvancedPlainConfigAxisSupportdoesnoprovideassistancewiththisfeature.

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1. Disconnectpowerfromtheproduct.
2. Pressandholdthecontrolbuttonandreconnectpower.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings in DHC server available for the network the default address 192.168.0.90
5. Using the installation and management software tools, assign an Paddress, set the password, and access the videostream.

The installation and management software tools are available from the support pages at www.axis.com/support

It's possible to rese parameters for factory default via web interface Gdo Setup System Options Maintenance and clickDefault.

Troubleshooting

Howtocheckthecurrentfirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourfirstactionswhentroublershootingaproblem shouldbetocheckthecurrentfirmwareversion.Thelatestversionmaycontainacorrectionthatfixesyourparticularproblem.The currentfirmwareversiontheAxiproductsdisplayedthepagSetupBasiSetupandrSetupAbout.

Howtoupgradethefirmware

Important

• Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
• Preconfiguredandcustomizedsettingsaresavedwhenthefirmwareisupgraded(providingthefeaturesareavailableinthenewfirmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

• After the upgrade process has completed, the product restarts automatically. If you restart the product manually after the upgrade, wait 10 minutes seven if you suspect that the upgrade has failed.

• When you upgrade the Axis product with the latest firmware, the product receives the latest functionality available. Always read the upgrade instructions and releases notes available with each new release before upgrading the firmware.

• Download the latest firmware file to your computer, available free of charge at www.axis.com/support

• GotoSetup>SystemOptions>Maintenanceintheproduct'swebpages.

UndeUpgradServeryclicBrowse and locate the file your computer.

4.ClickUpgrade.

1. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.

6.GotoSetup>BasicSetuptoverifythefirmwareupgrade.

AXISCameraManagementabusedomultipleupgradeSeewww.axis.comfromoreinformation.

EmergencyRecoveryProcedure

If power or network connection is lost during the upgrade, the process fails and the product may become unresponsive. Flashing red Status indicator indicates a failed upgrade. Torecover the product, follow the steps below. The serial number is found on the product's label.

1. In UNIX/Linux, typethefollowing from the commandline:
arp-s<IPaddress><serialnumber>temp
ping-1408<IPaddress>

In Window type of following from command/DO prompt(this may require that your the command prompts an administrator):

arp-s<IPaddress><serialnumber>
ping-1408-t<IPaddress> 

1. If the product does not reply in 30 seconds, restart it and wait for areply. Press CTRL + Ctstop Ping.

Openbrowseandyporthproduct'saddressrthepagthabpensustheBrowsbuttontoelectheupgrade filetouse.ThenclickLoadtorestarttheupgradeprocess.

1. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

2. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product and running again contact Axis support at www.axis.com/support

Symptoms, possible causes and remedial actions

Problemsupgradingthefirmware
Firmwareupgradefailure	Ifthefirmwareupgradefails,theproductreloadsthepreviousfirmware.Checkthefirmware fileandtryagain.
ProblemssettingthelPaddress
WhenusingARP/Ping	Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress UsingARP/Pingonpage43.
Theproductislocatedona differentsubnet	IfthelPaddressintendedfortheproductandthelPaddressofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosethelPaddress.Contactyour networkadministratortoobtainanIPaddress.
ThelPaddressisbeingused byanotherdevice	DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandthelPaddressoftheproduct):Ifyoureceive:Replyfrom:bytes=32;time=10... thismeansthatthelPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewlPaddressfromthenetworkadministratorandreinstalltheproduct.Ifyoureceive:Requesttimedout,thismeansthatthelPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconflict withanotherdeviceonthe samesubnet	ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin	WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattemptingdognYoumayneedmanuallytypehttphttpathbrowser'saddressfield.Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage52.
ThelPaddresshasbeen changedbyDHCP	IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IfthelPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeenconfigured).Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign anIPaddressandAccesstheVideStreamorAxisSupportwebwww axis.com/support.
Certificateerrorwhenusing IEEE802.1X	Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver.SeeDate&Timeonpage42.
Theproductisaccessiblelocallybutnotexternally
Routeconfigurationyourrouter	allowincomingdatatraffictheAxisproductenabledtheNAT-traversalfeaturewhichwillattempttoautomaticallyconfiguretheroutertoallowaccesstotheAxis productseenATtraversal(portmapping)forIPv4page45TheroutermustsupportUPnP TM.

Troubleshooting

Firewallprotection	CheckthelInternetfirewallwithyournetworkadministrator.
Defaultroutersrequired	CheckifyouneedtoconfiguretheroutersettingsfromSystemOptions>Network>TCP/IP>Basic.
ProblemswithstreamingH.264
ProblemswithAXISMedia Control(InternetExplorer only)	ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
NoH.264displayedinthe client	CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC ControlPanel(streamingtab).SeeAboutAXISMediaControl(AMC)onpage13.
	IntheAMCControPanelselectdH.264tabandlicSetdefaultH.264decoder.
	CheckhaRTSPenabledundeSystemOptionsNetworkTCP/IPAdvanced.
MulticastH.264only accessiblebylocalclients	Checkifyourroutersupportsmulticasting,orifteroutersettingsbetweentheclientandthe productneedtobeconfigured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264 displayedintheclient	CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct arevalidforyournetwork.
	Checkwithyournetworkadministratorortoseeifthereisafirewallpreventingviewing.
PoorrenderingofH.264 images	Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe downloadedfromthemanufacturer'swebsite.
Colorsaturationisdifferent inH.264andMotionJPEG	Modifythesettingsforyourgraphicsadapter.Refertoheadapter'sdocumentationformore information.
Lowerframeratethan expected	SeePerformanceconsiderationsonpage58.
	Reducethenumberofapplicationsrunningontheclientcomputer.
	Limitthenumberofsimultaneousviewers.
	Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
	CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonly keyframes.
	Lowertheimageresolution.
	Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis product.

Videoandimageproblems,general

Imageunsatisfactory	CheckthevidestreamandcamersettingsundesetupVideoVideStreamandSetupVideo>CameraSettings.
Storageanddiskmanagementproblems
Storagedisruption	Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifotherreadwrite problems occur To identify the source of the problem checkth SystemLogunderSystemOptions>Support>LogsetReports.Dependingontheproblem,itmightbenecessaryto re-mountthestoragedevice.Foinformationhowto setup storageisruptionalarmseeAbouteventspage62.

Videocannotberecorded

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

SDcardcannotbemountedReformattheSDcardandthenclickMount.

NOTICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

Technicalspecifications

Youcanfindthelatestversionofthedatasheetatwww.axis.com

LEDIndicators

Note

The StatusEDcarbeconfiguredbeunlituringnormabperationToconfiguregdSetupSystemOptionsPorts &Devices>LED.Seetheonlinehelpformoreinformation.

• TheStatusLEDcanbeconfiguredtoflashwhileaneventisactive.
  The StatusEDcarbconfiguredflashfoidentifyingtheunitGdSetupSystemOptionsMaintenance.

StatusLED	Indication
Unlit	Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber	Steadyduringstartup.Flashesduringfirmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFirmwareupgradefailure.

Note

The NetworkLED can be disabled that does no flash whether the network traffic configuration is Setup System Options >Ports & Devices >LED. Seetheonline help form more information.

SDcardslot

NOTICE

• RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforcewheninsertingorremovingthe SDcard.Useyourfingerstoinsertandremovethecard.
• Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror unmounttheSDcardfromtheAxisproduct'swebpagesbeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,see www.axis.com

Buttons

ControlButton

Forlocationofthecontrolbutton,seeHardwareoverviewonpage7.

Thecontrolbuttonisusedfor:

ResettingproductfactorydefaultsettingSepage52.

ConnectingarAXISidedHostingSystemsServiceSepage4.4connectpresandholdhouttorfonbou8secondsuntiltheStatusLEDflashesgreen.

Connecting to AXIS Internet Dynamic DNS Service Seepage44 connectpress and hold the button for about seconds.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to thenetwork shall be intended for their specific use. Makes sure that thenetwork devices are installed in accordance with the manufacturer's instructions for information about regulatory requirements, such installation guide available at www.axis.com

Performanceconsiderations

Whensettingupyour system, it is important to consider how various settings and situations affect the performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the framerate, and some affect both. If the load on the CPU reaches its maximum, this also affects the framerate.

The following factors are them most important to consider:

• Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe bandwidth.
• AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
• Simultaneousviewingofdifferentstreams(resolution, compression)bydifferentclientsaffectsbothframerateand bandwidth.

Use identical streams wherever possible to maintain a high framerate. Stream profile can be used to ensure that streams are identical.

• AccessingMotionJPEGandH.264videostreamssimultaneously affects bothframerateandbandwidth.
• Heavyusageofeventsettingsaffectstheproduct'sCPUloadwhichinturnaffectstheframerate.
• UsingHTTPSmayreduceframerate, inparticularifstreamingMotionJPEG.
• Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
• Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
• RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.