Q: How to contact the manufacturer WOODS for my dehumidifier LD48PRO+/LD44/LD40?

According to the manual, the manufacturer Woods Production AB is located in Sweden and offers several contact methods: Email: info@woods.se Phone: +46 317613610 Address: Maskingatan 2-4, 441 27, Alingsås, Sweden Website: woods.se Feel free to contact them for any questions regarding your dehumidifier, including warranty inquiries, spare parts, or after-sales service.

Question 1

How to contact the manufacturer WOODS for my dehumidifier LD48PRO+/LD44/LD40?

Accepted Answer

According to the manual, the manufacturer Woods Production AB is located in Sweden and offers several contact methods:

Email: info@woods.se
Phone: +46 317613610
Address: Maskingatan 2-4, 441 27, Alingsås, Sweden
Website: woods.se

Feel free to contact them for any questions regarding your dehumidifier, including warranty inquiries, spare parts, or after-sales service.

Question 2

What is the noise level (in dB) of the WOODS LD48PRO+/LD44/LD40 dehumidifier?

Accepted Answer

The manual for the WOODS LD48PRO+/LD44/LD40 does not specify the noise level in decibels. This technical characteristic is not included among the specifications provided by the manufacturer.

However, if you notice a high noise level or rattling during operation, the manual recommends increasing the distance between the dehumidifier and surrounding surfaces (walls, furniture) to reduce vibrations and noise.

To obtain the exact value in dB, we advise you to:

Check the original packaging of the product
Contact WOODS customer service directly
Check the complete technical sheet available from the retailer

Question 3

Why is there a layer of ice on the coil of my WOODS LD48PRO+/LD44/LD40 dehumidifier and how can I fix it?

Accepted Answer

The formation of ice on the coil of your WOODS LD48PRO+/LD44/LD40 dehumidifier is generally caused by insufficient air circulation or a room temperature that is too low. The main reasons are a clogged air filter that reduces airflow, a room temperature below 2°C (minimum operating limit), the unit being too close to a wall or obstacles (recommendation: at least 20-30 cm), or an extremely high humidity level that causes the compressor to run continuously.

Your unit is equipped with an automatic defrosting system i-EcoDefrost that naturally manages this issue. When the system detects ice buildup, it automatically shuts off the compressor and continues to run the fan. The ambient air then passes through the cooled coils, causing the ice to melt. During this cycle, the compressor temporarily stops, which is normal operation. Wait about 30 minutes before checking if the defrost cycle is complete.

To prevent excessive ice formation, first check that the air filter is clean and that air circulates freely. Place the unit at least 20-30 cm away from walls and obstacles to ensure good air circulation. Make sure the room temperature stays between +2°C and +35°C (the normal operating range). If the temperature drops below 2°C, use a specific anti-freeze cover to protect the unit.

If you detect a thick layer of ice on the cooling coils behind the filter, you can assist with defrosting: turn off the unit, let it sit for 30 minutes at room temperature, then restart it. Never attempt to scrape the ice yourself or use mechanical devices to speed up defrosting, as this could damage the cooling circuit. Under normal conditions, with a clean filter and good air circulation, the i-EcoDefrost system manages defrosting automatically without intervention.

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